Total 17,794 Others/Any technical support job vacancies in Singapore

Job Description

• Industry/ Organization Type: Heavy Machinery/ Equipment
• Position Title: Sales Support Coordinator
• Working Location: Penjuru Close
• Working Hours: 5.5 days (Alternate Sat), Mon to Fri (8 am – 5 pm), Sat (8 am – 12 pm)
• Salary Package: Basic Salary + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Assist the sales department in performing day-to-day operational tasks.
• Handle customers' enquiries/requests via phone calls and emails.
• Process paperwork, issue Sales Quotations, P/Os, Contracts, D/Os or other sales-related documentation.
• Follow up with overseas sales.
• Prepare inventory records for reporting purposes.
• Provide support and coordinate with inter-department to ensure smooth operation.
• Other ad-hoc tasks and duties as assigned.

APPLY NOW!!!

• Competent with computer skills (Word, Excel, Email)
• Candidates without experience are welcome to apply, guidance will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66073 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Industrial Machinery Installation & Rental
• Position Title: Customer Support Officer/ Customer Service Officer (Operations)
• Working Location: Tuas
• Working Hours: 5 Days, Tuesday – Friday (8 am – 6 pm)/ Sat (8 am – 5 pm)
• Salary Package: Basic Up to $2,800 + Variable bonus
• Duration: Permanent

Key Responsibilities

• Respond to customer calls, texts, and emails, ensuring high-quality customer support.
• Conduct first-level investigations into customers' complaints.
• Escalate complex issues to relevant departments or management when necessary.
• Coordinate with the technicians to schedule and confirm service appointments.
• Organize servicing schedules and liaise with technicians on day-to-day operations.
• Foster customer engagement, focusing on satisfaction and building loyalty.
• Execute additional tasks as delegated by your Superior.

APPLY NOW!!!

• Minimum NITEC graduate / GCE 'O' Level certificate / GCE 'A' Level certificate or equivalent.
• Minimum 1 to 2 years relevant experience in call centre/ customer service.
• Applicants with no prior experience but possess a strong willingness to learn may be considered for this role.
• Must be able to multitask in a fast-moving environment.
• Proficient in MS Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #64768 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

The Job:

• Overall in charge of the technical team in the management of vessels under management
• Manage and monitor the performance of the vessel and crews to ensure compliance with safety regulations

Requirements:

• Relevant Technical degree in the management of Marine vessels.
• Ship Engineer of Class 1 COC with 2-3 years of sailing experience onboard
• Working experience in Ship Management Company will be an advantage
• Good knowledge of I.S.M code, Class, and Regulatory matters.
• Team player with a strong sense of responsibility, initiative, and willingness to travel

Please include the following when submitting your application via email to [email protected] :

• Detail resume with sea service record
• Earliest availability date
• Status in Singapore

We regret that only shortlisted candidates will be notified by Email

By applying for this role, you hereby consent to ENEOS Ocean Shipmanagement Pte Ltd to collect and use the personal information that you submitted to process your application for the role.

1. POSITION SUMMARY

• Drives sales growth by flexing into multiple areas of the store including selling, cashiering, processing, replenishing, setting floorsets and/or cleaning.

2. KEY PERFORMANCE INDICATORS:

• Contribute to target achievement

• Deliverbra business to plan

• Execute flowless transfers between stores

• Implement delivery controls in place as per SOP

• Deliver timely floorset implementation

3. KEY AREAS OF RESPONSIBILITIES

• Drives store sales and growth by personally selling to customers

• Converting returns, offers and other promotions into larger sales

• Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale (POS) or Mobile Register

• Reinforces customer buying decisions at checkout and encourages purchase of additional items

• Processes merchandise to be floor ready and maintains back room and under stock to brand standards

• Assists with other projects as and when needed

Job Descriptions:

• Devise and execute production processes aimed at maximizing efficiency.
• Address and troubleshoot technical challenges pertaining to manufacturing equipment.
• Foster collaboration with cross-functional teams to maintain smooth production operations.
• Perform routine inspections and maintenance on equipment to prevent disruptions.
• Institute quality control protocols to uphold product specifications.
• Analyze and enhance production workflows to boost productivity.
• Create and maintain technical documentation outlining production processes.
• Uphold compliance with safety regulations and standards within the manufacturing facility.

Job Requirement:

• min. Diploma in Science Engineering & above.
• An opportunity to work as an expatriate with an 85% deployment in India or China
• Practical experience in production site improvement or management is a bonus.
• Good understanding of manufacturing processes and equipment.
• Proficiency in troubleshooting technical issues on the production floor.
• Knowledge of quality control standards and procedures.
• Effective communication skills for coordinating with production teams.

HOW TO APPLY:

Interested applicants please send your latest resume to ref37(at)trustrecruit.com.sg or click on “Apply Now” and provide the below details in your resume.

Current salary (breakdown)
Expected salary
Notice period
Reason of leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Jayden Ong

EA Personnel Reg No: R24119451

Company information

Registration No.

201935022Z

EA No.

19C9950

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Job Description

We are passionate about the fintech way of working and approaching things differently to how big banks typically operate. We’re currently looking for ambitious and motivated individuals who are keen to embrace growth and tackle the impending challenges in this fast-evolving industry, joining us on our journey. To cope with our expansion, we are now seeking a high caliber professional and self-motivated Senior Technical Lead - iOS, Android to join our technology team.

Principal responsibilities

• Develop mobile applications (Android / iOS) to for payments and FX product and services.
• Work together with Product Owners, Business Analysts, Solution Architects, Cyber Security and other stakeholders to delivery world-class mobile applications with outstanding customer experience.
• Help in system technical design, CI/CD and automated testing activities.
• Work in Agile teams, participated in or lead Sprint Show & Tell.
• Prepare necessary documents for technical specification and knowledge management.
• Investigate and resolve technical issues in testing and production.

Qualifications/Requirements

• Bachelor's Degree in Computer Science.
• 10-14 years of experience.
• Good technical design and problem solving skills, and good communication skills, being able to take ownership and responsibility to work as individual contributor.
• Proficient in programming languages, frameworks and architecture including Kotlin, Swift, Node.JS, MVVM.
• Familiar with RESTful APIs concept and integration.
• Familiar with Cloud technologies.
• Familiar with DevOps, Security and automation tool stacks including Github, Jenkins, Ansible, Checkmarx, SonarQube, Postman, Appium, Selenium.
• Proficient in applying Agile development methodology in project development lifecycle and day-to-day work in scrum team.
• Fast learner in integrating third-party services to core platform including data warehousing services and other business fulfillment services.
• Being able to work under pressure and flexible hours in global team.

Technical Executive

Working Location: Island wide

Office: Ang Mo Kio

Working days: 5.5 days alternate Sat - 8.30am to 5.30pm, Saturday: 8.30am to 12.30pm (usually only required to work 1-2 Saturdays in a month, depends on operational needs)

Basic: $2800 to $3500 (depends on experience)

Requirements

• Diploma holder with minimum 3 years in M&E and security system experience.

Roles & Responsibilities

• Assist Building Manager in the daily operations.
• Supervise, plan, and organize a team of on-site contractors in carrying out planned and ad-hoc maintenance works.
• Investigate, check, and analyse reported breakdowns & faults to determine their cause for the prevention of future occurrences.
• Supervise upgrading projects, if required
• Carry out regular inspection to the facilities and systems and ensure their functionality and reliability.
• Ensure contractors carry out works in accordance with contract requirements, including evaluation of contractors’ performance and review of contract specifications.
• Follow up with term contractors on defects rectification after servicing work.

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Responsibility

• Attend to walk in, phone call, and email enquiries
• Issue quotation and meet customer to get project briefing and give material samples
• Develop, manage and build relationships with major trade distributers
• Conduct cold calls and other marketing strategies to generate new accounts
• Attend mock up presentations
• Liaise with local and oversees suppliers
• Achieve sales targets
• Help with general sales support duties such as doing powerpoint presentations and house keeping of materials library.

Requirements:

• Team player and able to work independently

Healthcare – Bendemeer office

Position: Implementation Support Specialist (1-year contract) x2

Salary Range: $2500 - $3200

Bonus: 1-month completion bonus upon finishing the 1-year contract

Working Hours: Office hours, except during implementation period where staff will rotate shifts (3 shifts) including weekends/PH. Additionally, you will be rostered for 1 week of 24/7 call rotation support during the contract period, with working hours between 8:30 am - 6 pm or 9 am - 6:30 pm. You will be required to provide phone support offsite and outside of these hours.

Key Accountabilities:

• Receive instructions and documents via emails and transfer this information to Sharepoint for access by internal stakeholders, primarily using Excel.
• Coordinate appointment bookings with various stakeholders.
• Ensure accurate and timely saving of candidate documents in Sharepoint by the next working day.
• Prepare weekly and monthly statistics/reports for both internal and external customers.
• Ability to handle stress as short turnaround times are required by clinics.
• Work independently and handle feedback, managing the resolution of issues with external clients and internal stakeholders.
• Assist in preparing proposals, pricing requests, execution, and follow-up.
• Collaborate with all internal stakeholders (sales, shared services, call centre, ops, etc.).

Interested candidates, do submit your resue to: [email protected]
Telegram me at @jocelynchan

Jocelyn Chan Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820 [email protected]

Singapore Raffles Music College is looking for an English Lecturer/Assistant Academic Support Coordinator to support the operations of the Academic Department. As the English lecturer, you will be required to complete relevant English teaching assignments. As the Assistant Academic Support Coordinator, you will support initiatives to develop the academic standards of students beyond the core curriculum. You will be part of a dynamic team working in a fast-paced environment as the college strives for academic transformation.

Key Responsibilities:

• Complete relevant English teaching assignments, including delivery of approved lesson plans, preparation and marking of assessments
• Support initiatives to assist students in meeting academic standards of the College and its Academic Partners
• Research, evaluate and implement teaching strategies and materials to ensure academic quality standards in areas of content, delivery and assessment are met and continually improved.
• Support the Academic Department in the student selection process through conducting relevant entrance tests and promotional activities.
• Provide mentorship, pastoral care and support to students

Job Requirements

• Degree in any discipline
• Self-starter with willingness to explore fresh ideas in student engagement
• Creative problem solver with experience in curriculum management
• High level of discretion with strict integrity standards in handling confidential matters
• Good oral and written communication skills, with ability to engage with people from diverse backgrounds
• Adept in using Microsoft Office and online meeting tools like Teams, Zoom, Google Meet and Lark
• Knowledge in Korean language will be an advantage
• An understanding of Music and Arts will be beneficial, but not required
• Role includes English teaching assignments; hence any English teaching certifications will be viewed favourably.

Channel Presales Technical / Sales Consultant ( IT / Audio Visual )

• Salary: $3,000 - $5,000 ( Basic + Commission )
• Working Days & Time: Monday to Friday (9am-6pm)
• Working Location: Ubi Tech Park

Role Purpose

As Channel Presales Technical/Sales Consultant, you will be responsible for fostering and growing relationships with selected key channel partners within Singapore. Responsibilities will also include cultivating & developing relationships with key decision makers at selected end-users. Ideally you will already be well connected in the professional audio-visual & technology space and be aware of the major players and influencers.

Key Responsibilities

• Manage and convert opportunities generated by the channels to meet monthly sales quota
• Provide technical support for opportunities generated by the channels to meet monthly sales quota
• Develop strategic growth plan with selected partners to grow the business
• Build positive working relationship with partners to ensure smooth partner services
• Coordinate with partners to identify new business opportunities for revenue generation
• Educate partners on new product portfolio and promotion
• Manage the sales funnel to provide an accurate forecast

Required Competencies

• At lease 1-2 years’ technical experience in the AV/UC industry is required
• At lease 1-2 years’ experience selling in the AV/UC industry is preferred
• Experience in the following: Polycom/Logitech/Crestron/Yealink/etc AV Systems / Pro AV equipment such as Extron/Crestron/Aten
• Any certification in Pro AV will be preferred
• Proven experience delivering results through Channel partners
• A good understanding in Unified Communications.

Benefits:

• Performance Bonus
• Cell Phone Reimbursement
• Health Insurance
• Professional Development

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Job Description & Requirements

• To carry out the supervision of Soil Investigation works.
• To keep and maintain site record on progress of works, instructions given to contractors,materials delivered to site, daily activities and weather conditions at site, number of workers and visitors at site and any other significant information.
• To supervise and keep records of day works.
• To attend site / co-ordination meeting as directed.
• To assist in enforcing the safety requirements.
• To comply with Authority’s appointed consultants’ Quality Assurance Procedure for construction works.
• To carry out site supervision and inspection of the works including any off-site manufacturing as instructed by the Authority’s appointed consultants to ensure that the works are constructed to required quality and accuracy.
• To monitor progress of the works on site and at any off-site manufacturing facilities and report delays immediately.

Requirements:

• Registered as Resident Technical Officer with BCA/IES/ACES;
• Minimum Three (3) years of relevant experience in projects similar in nature to the projects

HSBC Financial Management Trainees & Financial Service Manager

Job Description:

We are a leading financial services company seeking talented and driven individuals to join our team as Financial Management Trainees and Agency Development Managers.

As a Financial Management Trainee, you will participate in a comprehensive training program that will equip you with the skills and knowledge necessary to succeed in the financial services industry.

As an Agency Development Manager, you will be responsible for building and managing a team of financial advisors and driving business growth through effective leadership and business development strategies.

Responsibilities:

• Financial Management Trainee :-
  • Participate in a comprehensive training program that covers financial planning, investment products, and sales strategies
  • Conducting client meetings and developing customized financial plans
  • Build a solid understanding of financial markets and investment products
  • Develop strong communication and interpersonal skills to build relationships with clients and stakeholders.
  • 
    
• Financial Service Manager :-
  • Recruit, train, and mentor a team of financial advisors
  • Develop and implement business development strategies to drive growth and meet business targets
  • Provide coaching and guidance to financial advisors to improve performance and achieve business objectives
  • Foster a positive team culture and motivate team members to achieve their goals

Requirements:

• Financial Management Trainee :-
  • Higher Degrees in finance, business, or a related field
  • Strong interest in financial services and a desire to learn and develop new skills
  • Excellent communication and interpersonal skills
  • Self-motivated and driven to succeed
  • 
    
• Financial Service Manager :-
  • Higher Degrees in finance, business, or a related field
  • At least 3 years of experience in financial services, with a proven track record in sales and business development
  • Strong leadership and coaching skills
  • Excellent communication and interpersonal skills
  • Self-motivated and driven to succeed

We offer a competitive compensations and benefits package, along with opportunities for career advancement and professional development. If you are a motivated and talented individual who is passionate about financial services and looking for an exciting and rewarding career, we encourage you to apply for this opportunity. We will like to open a World of Opportunities for you with HSBC.

Learn More About Us

https//www.alliancewithyou.sg

https://www.Facebook.com/AllianceOrganisation

To apply, please submit your resume and a cover letter that highlights your relevant experience and qualifications, as well as your interest in this position. We look forward to hearing from you.

• 4 to 5 years of experience as Technical Business Analyst
• Knowledge on SQL and programming.
• Familiar or Knowledge with Agile development methodologies.
• Experience with relevant tools and software for requirements management and documentation.
• Requirements Gathering: Work closely with business stakeholders to understand and document their requirements.
• Analysis and Documentation: Analyze existing business processes and systems to identify opportunities for improvement.
• Create detailed documentation, including business requirements documents, functional specifications, and process flows.
• Collaborate with cross-functional teams to define and refine requirements throughout the project lifecycle.
• Work closely with technical teams to translate business requirements into technical specifications.
• Participate in the design and review of system architecture and functionality.
• Develop and execute test plans to validate that solutions meet specified requirements.
• Collaborate with quality assurance teams to identify and address defects.
• Support user acceptance testing and facilitate feedback from business users.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Position Title: Audio-Visual and Information & Communications Technology Support Personnel

Organization: Deyi Secondary School

Location: 1 Ang Mo Kio Street 42, Singapore 569277

Duration: April 1, 2024, to March 31, 2025 (with an option to extend for a further 12 months)

Hours:

• Mondays to Thursdays: 7:00 am to 4:30 pm (inclusive of 1-hour lunch break)
• Fridays: 7:00 am to 4:00 pm (inclusive of 1-hour lunch break)
• Not required on Saturdays, Sundays, and gazetted public holidays

Scope of Services: The Audio-Visual and Information & Communications Technology Support Personnel will be responsible for:

• Managing audio-visual equipment during school events
• Setting up, testing, and operating sound/light/audio-visual systems during various school activities
• Maintaining inventory and loan records of equipment
• Providing consultation to department heads on audio-visual needs
• Managing equipment in classrooms and special rooms
• Coordinating with vendors for repair services
• Managing loan and condemnation of equipment
• Collaborating with teachers to utilize digital signage and AV systems for communication
• Training students to operate equipment during assemblies and events
• Preparing equipment for examinations
• Assisting with photography, videography, and conversion of tapes to CDs
• Troubleshooting audio-visual/ICT issues

Qualifications and Experience: The ideal candidate should have:

• A certificate in a related field or equivalent
• Excellent organizational, communication, and interpersonal skills
• Strong teamwork abilities
• At least two years of relevant experience within the past three years

FirstCom Academy is an approved training provider, offering short and effective WSQ courses with a proven track record in enabling individuals and SME businesses after course completion.

Successful candidate will be responsible for their individual KPI, and not limited to the following:

• Assist internal staff members with enquiries related to sales payment terms, internal CRM system.
• Coordinate with relevant departments to fulfill orders efficiently and resolve any issues or delays.
• Address staff inquiries regarding payment terms, billing processes, and account statements.
• Provide clarification and guidance on payment procedures, including invoice generation, payment methods, and overdue payments.
• Collaborate with the finance department to resolve payment-related issues and discrepancies.
• Serve as a point of contact for internal staff members regarding the Training Management System (TMS).
• Offer training and support to users on navigating the TMS platform, including course registration, tracking progress, and accessing resources.
• Troubleshoot technical issues and escalate complex problems to the IT department or TMS vendor as needed.
• Respond promptly and professionally to staff inquiries via email, phone, or in-person interactions.
• Maintain a high level of customer satisfaction by providing accurate information, resolving issues effectively, and ensuring timely follow-up.
• Build positive relationships with internal stakeholders and collaborate closely with other departments to meet staff needs.
• Prepare reports or summaries as requested by management to track sales support metrics and performance indicators.
• Support other administrative tasks or projects as assigned.

Requirements:

• 2 years of proven experience in a sales support, customer service, or administrative role.
• Familiarity with order management systems, payment processing, and customer relationship management (CRM) software.
• Strong communication skills, both verbal and written, with the ability to convey complex information clearly and effectively.
• Excellent organizational and multitasking abilities, with a keen eye for detail.
• Customer-centric mindset with a commitment to providing exceptional service.
• Ability to work collaboratively in a team environment and adapt to changing priorities.

Working Hours:

• Monday – Friday (9:00 am – 6:00 pm)

Job Description

• Provide onsite support at client’s premise, remote support by phone and email, and standby support;
• Meet service level expectations by responding promptly to clients’ incident tickets and liaising with internal team to close the tickets;
• Install and configure hardware, IOT devices and software;
• Troubleshoot hardware and software problems, including network and security issues;
• Monitor server health and perform maintenance and tuning on Windows server and MS SQL server;
• Comply with all applicable company product/project development and release processes;
• To assist in any other work as required by the company.

Job Requirement

• Diploma / Degree in IT, Computer Engineering or equivalent
• Fresh graduates are welcome to apply. Candidates with working experience will be advantage;
• Able to understand and write SQL scripts;
• Practical experience with Windows server, MS SQL, enterprise network, enterprise security, HA;
• Practical experience with healthcare IT will be advantages;
• Strong interest in IT and customer service;
• Good interpersonal, communication (written and oral in English), and troubleshooting skills;
• Experience in healthcare IT, MS SQL scripts, ASP.NET, enterprise network and security, HA;
• Member of our IT support team to provide technical support to our clients;
• Keen to learn, hardworking, disciplined, and responsible.

Job Summary:

• Salary Range: Up $8,000 + AWS + VB
• Working Location: Central
• 5 days working day

Job Responsibilities:

• Ensure all technical operations are executed in full compliance with the company’s Integrated Management System (IMS), rules and regulations within the countries that we operate as well as requirements of the charters
• Ensure the vessel’s Planned Maintenance System (PMS) tasks are properly planned, and the tasks are realistic, relevant and carried out in a timely, effective and efficient manner
• Ensure proper verification and validation are conducted in a timely manner on the completed PMS tasks
• Ensure that defects or job cards raised by vessels are tracked and promptly closed out within a reasonable timeline so that the defects do not disrupt vessel operation and on hire status
• Track, manage and ensure the vessel operating costs are within the approved vessel’s opex budget
• Ensure vessel technical document and information is always maintained up to date
• Plan the budget and timeline, and execute drydock / special survey, engine overhaul, including conversion/modification (if any), in accordance to company’s IMS and keep within the approved capex budget
• Ensure the vessel has sufficient and appropriate critical spare parts/inventory to minimise uninterrupted operation
• Set fuel oil consumption KPI, monitor vessel fuel consumption regularly to ensure optimisation of fuel usage and no fuel proliferate
• Be responsible to all client and statutory inspections and audits, including proper closure of any punch list on the agreed timeline
• Conducting physical stock count on board of annual basis
• To deliver project excellence for additional task assigned by management

Requirements:

• Certificate of competency (COC) Class 1 unlimited holder
• Knowledge on CAT, Cummins, Niigata and General Electric system
• Holds Dynamic Position Maintenance certificate.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)

A technically brilliant application support analyst who is passionate about delivering high quality application services to the

– Take part in Major Incident Management, Problem Management and Request Management

– utilize their IT and business skills to interact with internal and external clients

– support the Service & Product Manager across several technical domains

– uphold high standards for timely issue resolution

– contribute expertise to the management of existing and new IT products and services

– optimize the service issues and gaps and implement service quality

– Optimize operational procedures to improve efficiency, reduce time to restore and minimize costs

– Perform the full spectrum of Production Support responsibilities, based on the ITIL Framework: Incident and Problem Management, Release Management, Risk Management

• Incident Management: Ability to assess the impact and urgency, diagnose the application issues using logs, coordinate with relevant teams to resolve the incidents, keep the stake holders updated with the progress.

• Problem Management: Ability to deep-dive into the recurring issues and find the root cause by analysing the log files, symptoms, timing, etc. Ability to articulate and influence the development team, infrastructure team and others to provide a solution to fix the root cause and prevent the recurrence of issues.

• Change Management: Well versed with ITIL processes , procedures and ability to act as a strong gate keeper to the production environment. We expect the person to be able to assess the changes from all dimensions – impact, risk, performance and help to implement the changes in a controlled manner

• Business Continuity Management: Understand the purpose of BCM, participate in BCM tests, experience in handling real time fail over activities.

A technically brilliant application support analyst who is passionate about delivering high quality application services to the

– Take part in Major Incident Management, Problem Management and Request Management

– utilize their IT and business skills to interact with internal and external clients

– support the Service & Product Manager across several technical domains

– uphold high standards for timely issue resolution

– contribute expertise to the management of existing and new IT products and services

– optimize the service issues and gaps and implement service quality

– Optimize operational procedures to improve efficiency, reduce time to restore and minimize costs

– Perform the full spectrum of Production Support responsibilities, based on the ITIL Framework: Incident and Problem Management, Release Management, Risk Management

• Incident Management: Ability to assess the impact and urgency, diagnose the application issues using logs, coordinate with relevant teams to resolve the incidents, keep the stake holders updated with the progress.

• Problem Management: Ability to deep-dive into the recurring issues and find the root cause by analysing the log files, symptoms, timing, etc. Ability to articulate and influence the development team, infrastructure team and others to provide a solution to fix the root cause and prevent the recurrence of issues.

• Change Management: Well versed with ITIL processes , procedures and ability to act as a strong gate keeper to the production environment. We expect the person to be able to assess the changes from all dimensions – impact, risk, performance and help to implement the changes in a controlled manner

• Business Continuity Management: Understand the purpose of BCM, participate in BCM tests, experience in handling real time fail over activities.

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Overall responsible for technical operations of the assigned oil tankers.
• Ensure that the vessels achieve the necessary technical standards and performance.
• Manage the vessels certificates and documents to ensure they are systematically updated and stored.
• Prepare and manage vessels’ technical budget and monitor dry-dockings and other required repairs and maintenance jobs.

Requirements:

• Chief Engineer or Second Engineer (COC Class 1/Class 2)
• At least 2 years of experience as Technical Superintendent for Oil tankers.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment, systems, and software
• Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.
• Serves as company liaison with customer on administrative and technical matters for assigned cases.
• Interprets customers’ needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers.
• This job may include any aspect of field support, and is not limited to system hardware and software, networking/wireless networking.
• This job provides customer support. If employee is primarily responsible for supporting applications/systems engineering.
• Manage post implementation support issues (fault call tickets)
• Participate in regular operations review meetings, including operational issues, tickets review etc.
• Conduct internal training as part of knowledge sharing.
• Provide Level 1/2 operations support for Voice and network infrastructure.
• Perform changes to the network in-line with the organization’s Change Management processes.
• Ensure compliance to policies, processes, and standards, both internal and clients’ organization

Education & Certification

• Degree or Diploma in Computer Engineer, Computer Science, Information Technology, or related field
• Contact Center related certification

Requirement:

• Lead the Conversation with client, to understand the issue(s) face by the client and resolve the issue(s).
• Taking ownership and accountability of the issue list.
• Work / troubleshoot with vendors, principals, and colleagues on resolving the issue.
• Good troubleshooting and logical skill.
• Good documentation skills.
• Experience in raising and closure of ITSM.
• ITIL knowledge and experience is preferred.
• Understand Phones systems and Contact Center terminology is required.
• Team player, but also able to work independently when required.
• Interested to learn and pickup new skills.
• In-depth knowledge of Cisco Voice and Cisco Telepresence technologies and H323, SIP, MGCP, Q931 signalling protocols.
• Strong Knowledge of voice recording (NICE/ Verint), Contact Center, network routing &switching technologies, and protocols.
• Willing to work in extended hours and on duty.
• Analytical and possess good troubleshooting skills.
• Willing to work hard and eager to learn about new technologies.
• Polite and able to communicate well to the clients, client oriented.
• Hands on experience in the following products will be highly advantageous:

1. Cisco routing/switching products (mandatory)
2. Cisco CUCM, CUC, CUCS, UCCX (mandatory)
3. Cisco Contact Center Enterprise
4. Genesys Contact Center
5. Cisco Remote Expert
6. Cisco gateway and gatekeeper
7. Cisco Unified Border Element
8. Cisco Telepresence
9. Cisco UCS
10. Cisco PCCE

Duties and Responsibilities

• Support and administer network and applications including troubleshooting on any technical issues remotely and/or on-site
• Evaluate causes, implications of problems, ascertain glitches and identify possible solution options
• Monitor and maintain proper inventory of hardware and software licenses
• Support and administer outlets CCTVs, POS system, receipt printers, routers, etc
• Compile and prepare reports regularly
• Travel to stores for support when needed
• Setting up, managing and maintaining IT-related equipment for new workstations or stores
• Update and maintain Policy & Procedures for the IT Department
• Keep updated with latest technology and security risks
• Any other IT adhoc duties that may be assigned from time-to-time

Personality and Competencies/Skills

• Meticulous and organised
• Able to multi task and able to work under pressure in a fast-paced environment
• Team player, able to work independently with minimal supervision
• Good communication and interpersonal skills

Experience and Qualifications

• Diploma/Degree in IT or related field
• Minimum 2 years of working experience as an IT personnel or related industry

1. Do you have 3-5 years working experience in sales?
2. Did you graduate with a Biomedical/Electrical engineering / Biology / Chemistry degree?
3. Are you self-motivated with hunter sense, grounded personality with leadership traits, hunger to grow with grit and passionate for sales

Technical Sales Engineer Medical & Health Service

Key Responsibilities:

• Responsible for identification, assessment, business solicitation and market opportunities for diverse range of Testing and Certification services for Medical and Healthcare related products
• Identify and drive strategic partnerships to develop new markets, services and key accounts within assigned markets
• Responsible for developing go-to-market sales strategy and tactics to achieve or exceed assigned revenue and profitability targets and grow customer base in assigned scope and geography
• Support the management in reviewing, evaluating and developing pricing strategies for various product portfolios to improve profitability
• Develop winning business proposals to put forth our unique value propositions as a premium provider of quality, safety and sustainable solutions to customers
• Responsible for delightful customer experience from acquisition of customers to after-sales
• Forge long-term partnerships to deliver results and tangible benefits for our business partners and clients

Key Requirements:

• Minimum a Degree in an Engineering discipline, Electrical and Electronic Engineering/ Biomedical Engineering with at least 3 years of sales experience in B2B environment and international organisation. Possess knowledge in any of the following areas a plus point:

1. Knowledge in complex Service Solution selling
2. Knowledge in Cybersecurity or other technological solutions
3. Engagement with regulatory agencies

• Good account management skills.
• Strong sales and/or business development track records and the ability to use consultative selling and manage volume orders.
• Strong appetite to win, resilient, quick to acquire knowledge on a broad spectrum of subjects in a short time
• Clear and articulate presentation ability with excellent communication & networking skills

Other Information

• 5 Days work week with GERMAN MNC
• Working location in WEST Hybrid working environment.
• Remuneration is on an On-Target Earning scheme based on 12 months
• Basic salary ranges from: $3.600 - $4800 + AWS + Variable bonus + Quarterly sales incentive + Attractive benefits + Gym facilities + Commission upon achieving KPIs

Candidates with the relevant sales working experience. Kindly send in your resume.

We regret that only short-listed candidates will be contacted shortly.

EA License | 14C7092

EA Registration Number | R1110882 (Lee Ming Er)