Job Description

• Provide exceptional customer service.
• Deliver onsite IT technical support for end-user service issues, encompassing identification, diagnosis, rectification, and escalation.
• Assist with desktops, notebooks, printers, scanners, and hardware components.
• Perform installations, re-installations, troubleshooting, and reconfiguration of Microsoft Windows and Microsoft applications on Desktop PCs and Notebook PCs, including software like Windows XP/7 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
• Install bank-specific access and in-house applications.
• Manage queries, escalations, problem determination and resolution, and handle MAC (move, add, and change) requests.
• Conduct printer maintenance activities.
• Successfully address complex calls or tasks that other engineers were unable to resolve.
• Demonstrate the ability to learn and work independently.
• Take responsibility for delivering excellent support and ensuring timely service.
• Undertake any additional ad-hoc duties assigned by a supervisor.

Job Requirements

• Comfortable with a 5.5 day work week (Saturdays are 0.5 days)
• Comfortable with working in a healthcare environment or banking environment
• Able to articulate and communicate well
• Team player

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Function Description

This position serves both Business Development and Service & Support. The position requires detailed knowledge of flight simulation equipment, maintenance, and operation, as well as Collins image generators and display systems. Experience within the Asia-Pacific region and especially with China airlines, training centers, and training device manufacturers is also required. This position works as part of the business development team to identify and follow market opportunities, clarify customer requirements, organize proposal submissions, and conduct contract negotiations. Detailed process knowledge of Collins service and support, and business development workflows and systems is desired.

Performs duties related to overall customer service including post-sales support. May support sales team by notifying other divisions of customer concerns and trends. Responsible for maintaining quality and consistency of service by documenting and identifying trends in customer service needs. Performs on-site services for Aftermarket clients, installs new equipment and services, maintains / services and upgrades existing equipment. Provides instruction and education regarding products or equipment usage to customers and internal employees. Designs and manages product training for customers and staff.

Discipline Description
Coordinates with Customer Service representatives to identify customer training and support needs. Resolves issues surrounding installation, usage, upgrade and training on products. Provides on-site support as needed. May resolve technical problems in a call center/help desk environment or through customer escalation. Completes proper documentation of issues.

Organization Level Description
• Implements functional strategy.
• Establishes operational plans for work area.
• Recognized master within discipline, having deep knowledge of theory and organizational practices within a specific discipline.
• Problems faced are typically complex.
• Develops and implements new products, processes, standards or operational plans that will have impact on the achievement of functional results.
• Significantly improves on existing processes and practices.

Typically requires a University Degree or equivalent experience and minimum 10 years of prior relevant experience or, an
Advanced Degree in a related field and minimum 7 years experience.

Familiarization and experience with regulatory authorities is required.

Purpose
Senior Product and Technical Service professional with significant experience. Implements customer support strategy. Works with leadership and Customer Service representatives to develop and execute effective support programs in alignment with projected changes in production processes, equipment upgrades, and/or other product strategy.
Responsibility Statements Subject matter expert for multiple products and services.
Operational lead for complex customer technical matters. Work with Customer Service to review effectiveness of technical support activities and identify customer training and support
needs. Responsible for improvements to product and technical service programs and offerings in alignment with production processes, product changes, and other factors. Direct implementation of product and technical services.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Highlights:

• Health insurance
• Dental reimbursement
• Transport allowance
• AWS + Performance Bonus
• Birthday Incentive
• Friendly environment

Responsibilities:

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Mentor a team of service team members.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
• Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Requirements:

• Min Nitec in Electrical/Electronic Engineering with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.
• Good interpersonal and problem solving skills.
• Independent, self-motivated individual whom is able to work under minimum supervision.

Please indicate in your profile your expected salary as you apply. Thank you.

Job Description & Requirements

ASNT NDT Level III, PCN NDT Level III, Advanced NDT Specialist

Familiarisation of ASME & API Codes & Standards

Ability to assume full technical responsibility for clients’ NDT facilities.

Proven experience of providing solutions to clients’ NDT inspection related problems.

Maintain all of equipment and consumable storage in the store room to be ready for using with good conditions under acceptance criteria specific by client or international standard.

Willingness to be flexible and multi-task as part of a team, and contribute to company objectives.

Strongly motivated to achieve results, with a high degree of professionalism, honesty and integrity.

Excellent organizational and time management skills, able to priorities workloads with competing deadlines.

Good written skills to produce coursework and training materials, as well as clients’ NDT procedures, written practices, techniques and audit reports.

Provide internal trainiand technical guidance for other inspectors

Ensure that all personal certification is kept up to date.

Develop and approve NDT procedures, written practices and NDT techniques to a high standard that comply with clients

Creative skills to plan and deliver lessons in a professional, positive and engaging manner.

Ensure adequate training and cross checking the site works, share knowledgewith team members and contribute to team development.

To analyse work plans and projects, and as well as recommendations of every working unit; and to give advice on safety measures to the employer.

Feedback on revised Equipment’s and software’s for improvement.

Feedback after testing the new equipment on site for improvement.

Extensive knowledge of own subject area with extensive industrial NDT experience holding multiple NDT method Level III certification ASNT (RT,PT,UT,MT,VT,ET) /CSWIP (PAUT/TOFD)

Preferable:

Master's degree in NDT

Bachelor degree in Mechanical Engineering

Primary Functions:

• Customer Support: Respond to customer inquiries and technical issues through various channels such as phone, email, chat, or ticketing system. Provide prompt and courteous assistance, ensuring customer satisfaction and a positive support experience.
• Troubleshooting and Issue Resolution: Investigate and diagnose technical problems reported by customers or internal users. Use your technical knowledge and problem-solving skills to troubleshoot software, hardware, network, or application-related issues and provide effective solutions.
• Technical Documentation: Create and maintain detailed documentation of support processes, troubleshooting procedures, and frequently asked questions (FAQs). Contribute to the knowledge base to facilitate self-service support for customers and enhance the efficiency of the support team.
• Collaboration with Internal Teams: Collaborate with other teams such as development, quality assurance, and product management to escalate and resolve complex technical issues. Communicate effectively with stakeholders to provide timely updates on issue resolution progress.
• Product Testing and Feedback: Assist in testing new product features, enhancements, or bug fixes to ensure their functionality and reliability. Provide feedback to the product development team regarding product improvements or potential issues identified during support interactions.
• Training and Onboarding: Support new customers or users during the onboarding process by providing guidance, training, and assistance. Help them understand product features, configurations, and best practices to maximize their usage and satisfaction.
• Continuous Learning: Stay updated with the company's product offerings, industry trends, and emerging technologies. Continuously enhance your technical skills and knowledge through training, certifications, and self-study.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Requirement:

• Technical Knowledge: Possess a solid understanding of computer systems, networks, software applications, and troubleshooting methodologies. Firm understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing and switching and common protocols.
• Communication Skills: Excellent verbal and written communication skills are essential. You should be able to effectively communicate technical concepts to both technical and non-technical users. Active listening skills are important for gathering information and understanding customer issues.
• Problem-Solving Abilities: Strong analytical and problem-solving skills are required to identify and resolve technical issues efficiently. You should be able to think critically, perform root cause analysis, and apply logical troubleshooting methods to reach resolutions.
• Customer Service Orientation: A customer-centric mindset and a passion for providing exceptional customer service are crucial. You should have the ability to empathize with customers, remain patient and calm during challenging situations, and deliver clear and concise instructions or solutions.
• Teamwork and Collaboration: The role of an Associate Support Engineer often involves working closely with cross-functional teams. You should be able to collaborate effectively with colleagues, escalate issues when necessary, and contribute positively to a team-oriented environment.
• Technical Documentation: Strong documentation skills are important for creating clear and concise technical documentation, troubleshooting guides, and knowledge base articles. This helps in ensuring consistent and accurate support practices.
• Adaptability and Learning Agility: The technology landscape evolves rapidly, so you must be adaptable and quick to learn new technologies, products, and tools. A proactive attitude towards continuous learning and staying up-to-date with industry trends is highly valued.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Other Information:

• Working hours: 9am to 6pm, Mon-Fri*
• Standby Duties after office hours on rotating basis with team members
• Salary will commensurate with qualifications and experiences
• 13-month AWS / Variable bonus
• Selected candidates might be selected to pursue these specializations in future:

o Security Awareness

o Defensive Security

o Offensive Security

• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.

*Support Engineers are required to be on 24x7 standby calls on a rotating basis throughout the year.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Job title: Technical Pre-Sales Consultant

About Turnkey:

Our deep expertise and years of industry experience have since seen us recognised as one of the leading software providers in sustainability, with a particular emphasis on ESG and risk management.

Today, we have a diverse team of experienced professionals dedicated to linking environmental and social impacts to business performance for clients in over 7000 locations across 46 countries.

This team provides key areas of support – including data collection and reporting, consultancy and analysis of ESG metrics, and framework reporting – to ensure risk management is as simple, effective and rewarding as possible.

Job description:

We are looking for an ESG Pre-Sales Solutions Consultant. Your role involves clearly uncovering and defining the customers’ problems, designing a solution that addresses these problems and demonstrating to the customer value outcomes through scope-defined POCs.

The consultant will also need to possess some technical data analytics skills as you would be keenly interested in using your data analytics powers to help corporate drive meaningful and material outcomes for their ESG ambitions.

Responsibilities:

1. Translate business needs into strategic roadmaps and executable solutions
2. Write compelling proposals that meet both client needs and Sustainion’s business objectives
3. Presenting to customers our solution offering
4. Work with our internal product and services to ensure that our platform adequately addresses the customer’s problems
5. Build trusted relationships with our customers

Requirements:

1. A minimum of 3 years in a presales capacity, demonstrating a track record of successful client engagements.
2. Skilled in crafting convincing solution proposals for customers.
3. Excellent problem-solving skills and attention to detail.
4. Strong communication skills and working well in a team.
5. Keen desire to use the power of analytics to drive ESG goals for corporates.
6. Independent worker.

Preferred qualifications:

1. At least 1 year of working experience with PowerBI
2. Experience in a similar role.
3. Knowledge of ETL processes and data modelling.
4. Familiarity with other data visualization tools.

The Technical Manager’s primary job responsibility is to reduce risk to Paramount Global Information and Information Systems through the understanding and use of various data security technologies, applications, methodologies and industry standards. You will be a Technology professional who is able to provide advanced expertise in Information Security Technologies and risk reduction strategies.

Responsibilities:

• Understands industry standard Information Security process and technology

• Works independently applying in-depth knowledge of multiple Information Security technologies (IDS/Firewalls/Anomaly Detection etc.), as appropriate

• Acts as a consultant to IT professionals and business partners in their area Information and Cyber Security risks and controls

• Performs sophisticated analysis of Information Security related logs and log data to surface potential Information Security risk and concerns for resolution. Escalate findings and recommendations to management

• Effectively uses the Paramount Global Information Security Application and Services Portfolio to reduce risk to Paramount Global Information and Information Systems

• Proactively makes risk reducing recommendations to appropriate business units regarding the development of new or existing services

• Proactively looks for innovative approaches to maintaining and improving the Paramount Global Information Security Framework

• Maintain broad experience in Information Security and can identify and leverage technical experts in different specialized fields across other departments

• Participates in Incident Response training initiatives and when required ensures active participation in the incident response lifecycle governed by the Technical CERT Policy

• Ensure all the services and or applications supported are consistently performing as intended this includes coordinating upgrades and or improvements

• Frequently reviews any tickets in any service ticketing queues related to the group managed to ensure proper ticket closure

Qualifications:

· Bachelor’s degree or equivalent preferred

· Minimum 10 years of IT related and information security technical management experience

· Goal driven individual with strong technical, interpersonal, and organizational skills

· Good positive working attitude with the commitment to achieve

· Independent with initiative & creative problem solver

· Able to work in a dynamic environment and meet tight deadlines

Job Description & Requirements

· Ensure timely generation and issuance of NDT report on daily basis.

· The inspector/team lead / engineer will perform inspections applying various NDT techniques in accordance with applicable specific code, procedure, and or written criteria.

To be successful in this position, you must have the ability to demonstrate or possess:

· Minimum 3 years of experience in UT, MT, PT, ET, RT and RI.

· Must be a PCN Level 2 or ISO Level II in the above NDT methods.

· Familiar with codes and standards.

· Candidate must be flexible and responsive when call for assignments and willing to work after hours and weekends when necessary.

· Maintain a professionalism and competence at work

· Share in our purpose – to serve others, to pursue excellence, and to grow profitably,

· Employee will work as a team lead / member of local call out crews performing UT, MT, PT, ET, RT and RI.

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced Support Manager to join our team in Singapore and oversee the support operations for our in-house digital products. As the Support Manager, you will be responsible for timely and effective resolution of customer issues and delivering exceptional customer service. The ideal candidate should have a deep understanding of digital products and applications, strong leadership skills, and a passion for customer satisfaction.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Operation Support: Oversee and manage the support operations, ensuring efficient and effective resolution of customer issues and providing exceptional support to our in-house product.

• Ensure timely and accurate responses to customer inquiries and issues, maintaining a high level of customer satisfaction.
• Collaborate with cross-functional teams to identify root causes of issues and drive continuous improvement in product quality and development processes.
• Develop and implement strategies to optimize the support processes, including ticket management, issue resolution, and customer communication.
• Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of the support operations, identify areas for improvement, and implement corrective actions as needed.
• Collaborate with the product management team to provide customer feedback and insights for product roadmap planning and enhancement prioritization.
• Develop and maintain comprehensive documentation, including FAQs, troubleshooting guides, and knowledge base articles, to enable the support team to efficiently address customer inquiries.
• Stay up-to-date with industry trends and best practices in digital product support, customer service, and user experience.

Quality Assurance: Oversee QA/QC activities to ensure the highest quality and reliability of our in-house product.

• Develop and execute comprehensive test plans, test cases, and test scripts to ensure the quality and functionality of our in-house product.
• Collaborate with product owners, designers, and developers to understand software requirements, user stories, and acceptance criteria.
• Verify backlog items to ensure accurate implementation and alignment with customer requirements and expectations.
• Conduct User Acceptance Testing (UAT) for new product features and enhancements, collaborating with the development team to ensure functional requirements are met, and providing feedback on usability and potential issues.
• Provide regular updates on UAT progress, backlog verification status, and documentation efforts to relevant stakeholders.
• Ensure accurate and up-to-date documentation of UAT scenarios, test cases, and results.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: 1-2 years' experience in the IT industry is preferred.
3. Communication: Excellent communication skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
5. Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

WONDER SOFTWARE PTE. LTD. is not just a software development company, we are the architects of cutting-edge solutions tailored for the medical industry including clinical research operations. Our journey commenced at the dawn of 2023. We proudly stand as the offspring of a distinguished parent company with a remarkable 17-year legacy in Shanghai (HQ) and other district. Our roots in the industry run deep and our mission is to become the Singapore's leader within 5 years.

Roles & Responsibilities:

1) Supporting in Sales

2) Work closely with backend system developers, product managers and engineers.

3) Participate in development of backend system

4) Provide customer service and handle sales’s enquiries

5) Understand web application development requirements and procedure

6) Supporting in system maintenance (training provided)

7) Trademark and Intellectual Property (IP) application

Qualifications:

1) Minimum 3 years relevant experience

2) Diploma / Advance Diploma/ Degree in Computer Science, Engineering, or a related subject with at least 3 years of related presales working experience in IT.

3) Good presentation skills

4) JAVA, SQL, SaaS knowledge is a bonus

5) Proficiency in both Mandarin and English is a mandatory requirement. You are required to contact and work closely with colleagues stationed in China.

We regret that only shortlisted candidates will be notified.

• Assist in the management and maintenance of the site in accordance with the contractual requirements and standards set by the Client.
• Carry out daily routine works in the shopping mall including conducting inspections to ensure that all building installations and equipment are maintained according to schedule and are in good working condition.
• Carry out work plans and programmes in accordance with Client’s guidelines, Standard Operating Procedures and statutory requirements and attend to feedback, complaints and services as requested by the Client.
• Oversee works/services and ensure that services are delivered on time and according to Client’s requirements.
• Supervise and manage contractors on the scheduled maintenance of various functions and systems within the building premises.
• Any other ad-hoc duties assigned by your supervisor.

Requirements

• Minimum Nitec/ Higher Nitec in Building/ Mechanical/ Electrical Engineering or equivalent
• At least 1-2 years of relevant working experience in maintaining commercial buildings.
• Pro-active, independent, able to work with minimal supervision and perform under pressure.
• Good team worker with service-orientated mindset.
• Possess Company Emergency Response Team (CERT) will be preferred.
• Able to start work immediately or within short notice.
• Working schedules: 44-hrs work week

Interested applicants, please submit your detailed resume stating your current and expected salary, and reasons for leaving current and past employment.

We thank you for your interest in the above position and regret that only short-listed candidates will be notified.

Job Description

The successful candidate will join the IT Delivery Centre department in SIA Information Technology Division.

Key Responsibilities include:

Agile Engineering Best Practices Education

• Conduct training on Agile engineering practices.
• Teach product teams on Domain modeling.
• Demonstrate the effective usage of agile tools such as SonarQube, Selenium, Jenkins, JIRA, Mocking frameworks in day to day development work.
• Apply emergent design principles in iterative sprint development.

Test Driven Development

• Participate in product teams development work to drive test driven development mindset and adoption.
• Conduct training on XUnit, BDD. Help resolve teething issues on TDD adoption.
• Drive product teams on conversion Acceptance Criteria to solid Unit Test,
• Integration Test and automated functional test.

Drive Clean Code and Refactoring Principles

• Conduct Pair Programming and Mob Programming sessions with Product Teams to educate on agile coding principles.
• Explain and illustrate how clean code pattern can be applied in projects.
• Assist teams to build unit test cases harness and apply code refactoring
  techniques.

DevOps Alignment

• Work with DevOps teams on the tooling, CI/CD pipeline design to smoothen the
  delivery team adoption of Continuous Delivery principles.

Implement Agile Methodology

• Implement the Agile process, principles and practices across all departments in the organization, by using techniques that promote a culture of experimentation and innovation.
• Embody the Agile principles and leads by example.
• Establish a Centre of Excellence on Agile/ DevOps practices.
• Establish Agile Technical DevOps training curriculum suitable for the organization.

Requirements

• Degree with minimum of 5 years’ experience of software development in Agile teams exposed to either SCRUM, XP or Kanban methodology.
• Significant delivery experience in both web development and/or mobile system development and testing.
• Strong in coding on a mixture of different programming languages such as Java, JavaScript.
• Strong proponent of clean code principles and software craftsmanship.
• Strong in code branching concepts, and execution for different enterprise adoption scenarios.
• Good exposure to enterprise architectural design standards.
• Familiar with development and deployment onto cloud platform.
• Practical experience in Extreme Programming best practices, SOLID principles and experience in teaching other team members on the usage of these practices.
• High emotional intelligence, and work effectively with product team members.
• Experience in writing Jenkins file and scripting automated tests cases in Gherkin Language.
• Certification in PSD or CSD is a plus.

Job Descriptions

• Service, maintenance, troubleshoot, and repair of hydraulic equipment, hoses and fittings for the Marine and Offshore Industry.
• To attend to vessels at Shipyards and Anchorage.
• To assist in new equipment assembly, installation, testing, and commissioning.
• Customer Service Orientated. Team Player with good discipline and willing to work hard and learn.
• Willing to work outdoors and overtime.
• Any other ad-hoc tasks assigned by Manager and Management

Job Requirements

• Minimum ITE graduate or Diploma in Mechanical or equivalent.
• Have Hydraulic knowledge and experience is essential for this position.
• Have experience in working in Shipyards and onboard vessels.
• Forklift or Class 3 and above driving licenses will be an added advantage.

Job Benefits

Excellent learning environment

Positive and closely knitted working environment

On the job training will be provided

Working Location:

19 Neythal Road

Singapore 628584

5.5 days work week

Shortlisted candidate will be notified

Application Support Engineer

• Strong technical knowledge and minimum 2 years relevant Technical / Application Support experience on multi technology platforms.
• Proficiency in troubleshooting application issues, performing log analysis, and using monitoring tools.
• Proficient with SQL queries, preferably on Oracle or MySQL.
• Experience in troubleshooting on Solaris / Linux.
• Experience in hosting platform include but not limited to Tomcat, JBoss, IBM WebSphere/WebLogic is a plus.
• Preferred Skillset: • Java • PL/SQL • Stored Procedure.

Job Summary:

Project Support professionals provide essential administrative and logistical arrangements to project managers and teams, ensuring the smooth execution of projects. They maintain documentation, facilitate communication, and support project tasks to help meet objectives efficiently.

Key Responsibilities:

• Administrative tasks: Schedule meetings, manage documents, and maintain organized records.
• Communication: Act as a central point of contact for project stakeholders, disseminating updates and information.
• Logistics: Coordinate project logistics, from resource procurement to logistical arrangements.
• Task tracking: Monitor and track project tasks and deadlines, keeping team members informed.
• Reporting: Prepare project status reports, update progress, and identify issues.
• Budget support: Assist with budget tracking and expense reporting.
• Problem-solving: Help address project-related challenges as they arise.
• Any other ad-hoc tasks associated with the projects.

Qualifications

• Diploma or equivalent experience.
• Strong organizational, administrative, and communication skills.
• Attention to detail and the ability to collaborate effectively.
• Proficiency in office, project management software. Understanding of Microsoft Business Central is a plus.
• Prior support role or project management experience is a plus.

On behalf of the hiring company which is an OEM (Original Equipment Maker), we are looking for a suitable candidate to join them as an Operations Business Executive.,

Responsibilities

• Extract daily equipment breakdown records from the system and provide the data to respective parties for follow-up.
• Prepares and sends monthly equipment breakdown records to customers & internal parties.
• Maintain the record of tools, assets & other records of the division/teams
• Communications with internal & external customers.
• Prepare and present ISO, EMS, and J-sox documentation/test for division.
• Leads a team to assist engineers & section heads in preparing and submitting quotation input & purchase requests. Liaise suppliers/subcons for price inquiry on supply/works.
• Liaising with the contracts department to update and maintain price records for all clients
• Liaising with the Purchasing department for purchasing and standardization of vendor price
• Any other ad-hoc matters/issues assigned by Department Head/Manager

Requirement:

• Candidates should have strong capabilities to extract and combine relevant data from different systems/formats to extrapolate and present various reports.
• Good command of written & spoken English
• Experience with ERP would be advantageous
• Advanced knowledge of Excel, Excel Macro programming, Word & other MS office applications would be advantageous.
• Confident and possess leadership qualities

Location: East (short walking distance to MT station)

5 days work week

EA License : 22C0971 | EA Registration : R21101298

Primary Functions:

• Customer Support: Respond to customer inquiries and technical issues through various channels such as phone, email, chat, or ticketing system. Provide prompt and courteous assistance, ensuring customer satisfaction and a positive support experience.
• Troubleshooting and Issue Resolution: Investigate and diagnose technical problems reported by customers or internal users. Use your technical knowledge and problem-solving skills to troubleshoot software, hardware, network, or application-related issues and provide effective solutions.
• Technical Documentation: Create and maintain detailed documentation of support processes, troubleshooting procedures, and frequently asked questions (FAQs). Contribute to the knowledge base to facilitate self-service support for customers and enhance the efficiency of the support team.
• Collaboration with Internal Teams: Collaborate with other teams such as development, quality assurance, and product management to escalate and resolve complex technical issues. Communicate effectively with stakeholders to provide timely updates on issue resolution progress.
• Product Testing and Feedback: Assist in testing new product features, enhancements, or bug fixes to ensure their functionality and reliability. Provide feedback to the product development team regarding product improvements or potential issues identified during support interactions.
• Training and Onboarding: Support new customers or users during the onboarding process by providing guidance, training, and assistance. Help them understand product features, configurations, and best practices to maximize their usage and satisfaction.
• Continuous Learning: Stay updated with the company's product offerings, industry trends, and emerging technologies. Continuously enhance your technical skills and knowledge through training, certifications, and self-study.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Requirement:

• Technical Knowledge: Possess a solid understanding of computer systems, networks, software applications, and troubleshooting methodologies. Firm understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing and switching and common protocols.
• Communication Skills: Excellent verbal and written communication skills are essential. You should be able to effectively communicate technical concepts to both technical and non-technical users. Active listening skills are important for gathering information and understanding customer issues.
• Problem-Solving Abilities: Strong analytical and problem-solving skills are required to identify and resolve technical issues efficiently. You should be able to think critically, perform root cause analysis, and apply logical troubleshooting methods to reach resolutions.
• Customer Service Orientation: A customer-centric mindset and a passion for providing exceptional customer service are crucial. You should have the ability to empathize with customers, remain patient and calm during challenging situations, and deliver clear and concise instructions or solutions.
• Teamwork and Collaboration: The role of an Associate Support Engineer often involves working closely with cross-functional teams. You should be able to collaborate effectively with colleagues, escalate issues when necessary, and contribute positively to a team-oriented environment.
• Technical Documentation: Strong documentation skills are important for creating clear and concise technical documentation, troubleshooting guides, and knowledge base articles. This helps in ensuring consistent and accurate support practices.
• Adaptability and Learning Agility: The technology landscape evolves rapidly, so you must be adaptable and quick to learn new technologies, products, and tools. A proactive attitude towards continuous learning and staying up-to-date with industry trends is highly valued.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Other Information:

• Working hours: 9am to 6pm, Mon-Fri*
• Standby Duties after office hours on rotating basis with team members
• Salary will commensurate with qualifications and experiences
• 13-month AWS / Variable bonus
• Selected candidates might be selected to pursue these specializations in future:

o Security Awareness

o Defensive Security

o Offensive Security

• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.

*Support Engineers are required to be on 24x7 standby calls on a rotating basis throughout the year.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Job Responsibilities:

• Ensure compliance to all health and safety policies
• Ensure that Contractor and their subcontractors comply with LTA’s PPE requirements and safety checklists are followed
• Report to SRE/RE of any incident including near-misses
• Supervise all construction activities and ensure compliance to all plans/drawings, method of statements / Risk Assessment and specifications
• Report any non-compliance to RE and QPS
• Reject poor quality and inform RE to raise non-conformance notice
• Assist RE to manage and maintain records of field changes
• Assist RE to monitor adherence to construction schedule
• Prepare daily/shift progress reports and any other reports, as per LTA requirements
• Verify contractor’s daily manpower and resource log
• Report to RE of daily site activities and progress
• Attend daily toolbox meetings, PGIs, site construction workshops and any other meetings as requested by RE
• To assist RE in maintaining all documents and to update the site changes
• Immediately inform LTA on issuing stop work for any non-compliance on safety and quality related matters
• Standing supervision to be carried out for critical site activities based

Requirements:

• The Resident Technical Officer (RTO) shall have minimum three (3) years of relevant experience in projects similar in nature to the Works in the LTA’s Civil Contract.
• Experience in the following areas will be additional advantage:

1. supervision of installation of monitoring instruments, collation of monitoring data and use of software for presentation of monitoring data for analysis and interpretation.
2. Supervision of pipe roofing using micro tunnelling or underground mining.
3. Concrete technology, inspection, quality control and quality assurance procedures related to the production of high quality precast concrete products.

The RTO shall have a Diploma in the civil / structural discipline or National Certificate in Construction Supervision (NCCS) or equivalent and shall be accredited by JAC of IES/ACES as QSS.

RTO shall be stationed full-time on site.

Internal

i. Responsible for “Profit & Loss” of assigned capital projects.

ii. Provide cash flow forecasts and costs budgets for assigned capital

projects.

iii. Preparation & submission of monthly contract review summary.

Customers

i. Liaison with the customer’s representative(s) for all matters related to

project.

ii. Preparation of contract agreements as and when necessary.

iii. Preparation of project schedule and ensure that project milestones are

met.

Suppliers

i. Liaison with the supplier’s representative(s) for all matters related to subcontract.

ii. Preparation of purchase order checks, price negotiation and contract

agreements to suppliers. Ensure deliveries are timely and in accordance

to specifications.

• Salary for experience candidates will be considered based on the years of experience and our internal salary structure
  1 month AWS
  Variable Bonus ranging from 1 to 3 months depending on individual and company performance
• Working hours: 8.00 am to 5.00 pm / 8.30 to 5.30 pm / 9.00 am to 6.00 pm / 9.30 am to 6.30pm / 10.00am to 7.00pm
• Working days: Monday to Friday (1 day work from home per week)
• Annual Leave: 14 days up to 17 days for non-executive (Assistant Engineer and below)
• 18 days up to 21 days for executive (Engineer and above)
• Medical benefits of $500 per financial year (Benefit is extended to spouse and children (below 21 years old) of married employees)
• Insurance coverage: Hospital & Surgical (Benefit is extended to spouse and children (below 25 years old) of married male employees and child (below 25 years old) of married female employees)
• Term Life
• Personal Accident
• Maternity Insurance for female employee and spouse of male employee on the birth of their 1st 2 children claimable up to delivery bill of $6,000.00 whichever is lower.
• Flex Dollars of $500 per financial year
• Free annual year-end Health Check-Up
• Monthly Birthday Party Celebration
• Monthly Sports Activities
• New Born Gift
• CSR Initiatives
• Department Bonding Activities
• Biennial team building and staff appreciation dinner
• Gym Corner for employees to exercise
• Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)
  Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Job Responsibilities:

• Attend to sales enquiries, quotations and responding to customer enquiries.
• Manage RFQ, review quote package, generate accurate and detailed quote summary for review.
• Liaise with purchasers on cost involving on the sales enquiries or quotations.
• Follow up with customers regarding quotations.
• Collaborate with internal resources to identify the make/buy logic for the bill of materials.
• Apply work knowledge to improve quote formats and output efficiency.
• Others ad-hoc duties may be assigned.

Requirements:

• Nitec/Higher Nitec or Diploma in Mechanical/Precision Engineering.
• Proficient in Microsoft Excel.
• Familiarity or experience on CNC machining or precision engineering environment preferred.
• Well verse in Microsoft Office.
• Able to interpret mechanical/technical drawings, bill of materials, specifications and Geometric dimensioning and tolerancing (GD&T).
• Familiar with CNC metal machining process like turning and milling etc.
• Pleasant personality and able to communicate well with customers for their request.
• Meticulous, excellent with details.
• Knowledge of SAP is an advantage.

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem areas

Job Descriptions:

· Responsible for full set of accounts (AP, AR, GL)

· Perform accurate data entry to the computerized accounting system

· Process suppliers’ payments, verify documents (invoices / DO) are in order, prepare payment voucher, issue cheque and TT transactions.

· Follow up on Customers’ outstanding

· Reconciliation of balance sheet accounts, including creditors/suppliers, inter-company transactions and bank.

· Month-end accounts closing and reporting to HQ

· Monthly Payroll and CPF Submission (including staff claims)

· Quarterly GST submission

· Yearly AIS submission, ECI filing, assist tax agent on corporate tax filing, support external auditor during annual audit process.

· Assist with the preparation of the annual budget and forecasts

· Ensure compliance with relevant accounting standards and regulations

· Handle human resource functions i.e.: recruitment and on-boarding, apply/renewal of work pass

· Any ad-hoc duties as assigned by Management

Job Requirements:

· Min Diploma and above in Accounting or equivalent

· At least 2 years of relevant experience in handling full sets of accounts

· Proficient in Microsoft Excel, MYOB

· Mature and able to work under pressure and tight deadlines with minimal supervision

· Good working attitude, positive and responsible

· Ability to deal with sensitive information with discretion and to always maintain confidentiality

• Guide and oversee a team of technical professionals, including project and system engineers, to deliver project management, system commissioning, technical support, and pre-sales services. The aim is to meet customer requirements and fulfill the company's objectives.
• Set up clear communication within the team. Keep everyone informed about project updates, organizational changes, and other important information.
• Evaluate performance, establish goals, and offer feedback to team members to boost their performance and promote career development.

Requirements:

• Degree in Electronics Engineering or equivalent.
• At least 5 years of supervising a group of engineers experience in Security Industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

A world-class Luxury Holding is currently seeking an APAC Technical Integration Expert to join their new Regional SAP Centre of Expertise team based in Singapore. Working in a close-knit AMS (Application Maintenance Support) team, you will be in charge of a global ERP based program on SAP tools for the group and subsidaries.

Main missions:

• Review and understand detailed functional requirements, technical & integration requirements for designing the integration solution in SAP for Finance, Retail, Supply chain and MDM.
• Understand the SAP and the company’s Global design model and adopt and extend with localization flavor.
• Understand Non-SAP integration policies, third party integrations to design and build end to end business solutions.
• Monitor and analyze system performance and suggest and implement enhancements.

You will have:

• 8-10 years of technicalexperience on ERP / SAP in Application maintenance, Application Development / roll out projects.
• 3+ years of experience in SAP integration and development
• Strong skills in SAP Middleware(PI-PO) / system integrations and ABAP.
• Good interpersonal skills and able to work with cross culture, cross team, internal and external stakeholders.
• An effective communicator with good oral and written communication skills.

Apply for immediate consideration and seize this opportunity now!