Total 2,455 Senior Executive technical support job vacancies in Singapore

Working Days: Monday to Friday
Working Hours: 8:00AM - 5:30PM
Working Location: Woodlands
Salary: $2500 - $3500

Job Description:

• Handle customers' enquiries, prepare sales quotations, processing sales order, sales invoice and logistics management.
• Update products price list, brochure and distribute marketing materials to all customers.
• Assist in marketing communications, including maintenance of websites and social media platforms.
• Ad-hoc administrative and sales support duties as assigned.

Requirements:

• Diploma in Marketing/ Business Administration and equivalent.
• Knowledge with photo and video editing software, Photoshop and Illustrator will be added advantage.
• Minimum 1-2 years of relevant working experiences.

Interested candidates please send your updated resume via [email protected] or

☎️ Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939
The Supreme Hr Advisory Pte Ltd EA No: 14C7279

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Senior Deskside Support Engineer (VIP Support)

We are looking for experienced full-time senior deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Providing level 2 End User Computing support for VIP users both onsite and remote
• Well verse in Windows OS and MS office applications.
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for MAC, IOS, and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• With more than 6 years of IT deskside support and solid experiences in providing VIP support both onsite and remote
• A good team player.
• Confidence with excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written English communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Working Day: Monday to Friday & Alternate Sat

Working Hours: 8:30am - 5:30pm & 8:30am - 1:30pm (alt Sat)

Working Location: Woodlands Industrial Park E5 Singapore 757507

Salary: $2800 - $3300

Job Description:

• Handle customers' enquiries, prepare sales quotations, processing sales order, sales invoice and logistics management.
• Update products price list, brochure and distribute marketing materials to all customers.
• Assist in marketing communications, including maintenance of websites and social media platforms.
• Ad-hoc administrative and sales support duties as assigned.

Requirements:

• Diploma in Marketing/ Business Administration and equivalent.
• Knowledge with photo and video editing software, Photoshop and Illustrator will be added advantage.
• Minimum 1-2 years of relevant working experiences.

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Company Profile

Lovearth is a water technologist and specialist in providing the finest water customization and water design in life. We cater to the vast drinking needs of a new generation born community that is aware and educated to the fact that the choice of lifestyle is the choice of health.

Since 1998, we have been the provider of premium quality drinking facilities and products to hotels, government bodies, offices, households, supermarkets and major institutions. From our humble beginnings as a player in the bottled water sector, we are now a full-fledged manufacturer with our own complete water treatment facilities. This is a testimony of our commitment to go the extra miles to ensure that all our products will consistently meet the high expectations of our clients.

Role Description

This is a full-time on-site role for a Marketing & Sales Support Executive located in Singapore. The Marketing & Sales Support Executive will be responsible for creating visuals / label artwork, as well as providing all administrative support including preparation of Quotation and Contract etc. to the Sales Team. The Executive will also be handling customer’s account and managing all orders for 100% fulfilment of orders with zero shortfall.

Senior Executive, Marketing & Sales Support

Job Responsibilities

· Provide all administrative support, including preparation of Quotation and Contract, Creating New Account form & Action form, Gebiz & Tender Submission, follow up on Direct Piping Dispenser Servicing etc

· Manage workflow of all business processing including preparation of reports, charts and other statistics to support sales function

· Manage Contract Renewal and Account servicing / follow up on Cases

· Create visuals / Label Artwork Support

· Manage targeted orders and monitor delivery status, to ensure 100% fulfilment

· Manage all orders to achieve zero Shortfall and wrong orders

· Follow up with Customer in a timely manner

· Handling incoming enquiries, complaints and feedback

· Provide alternative solutions with excellent customer service via phone calls and emails

· Any other duties assigned by Superior

Job Requirements

· Diploma in Business, Marketing or related field

· Minimum 2 years’ experience in Marketing / Sales Support role in FMCG industry; preferably in Food & Beverage industry

· Proficient in Adobe Photoshop and Adobe Illustrator / MS Office

· Able to demonstrate graphic design skills with a good portfolio will be a plus point

· Confident to communicate with all levels / different cultural background

· Excellent telephone etiquette with passion in customer service

· Meticulous, organized, tactful; able to take initiative and has strong interpersonal skills

· Self-motivated, self-discipline, independent, patient and willingness to learn

· Able to work independently as well as a good team player

Responsibilities:

• Responsible to ensure effective and accurate processing/releasing all sales orders to enter timely in system and orders to meet delivery as per First Confirmation Date given by customers.
• Perform order validations with high level of accuracy and consistent with the terms and conditions on customer’s purchase orders.
• Act as an intermediary between customer and multiple departments including sales, procurement, planning, quality control, regulatory, production and warehouse/logistics department on handling complaints, customer master information record (CMIR), credit block issues, shipping discrepancies, reverse logistics/returns.
• Prioritization and tracking of customer’s orders in system, review and escalation risk and opportunities to the supply planning team during the Monthly S&OP and ASF meetings
• Ensure on-time delivery, customer complaint and high service level fulfilment

Requirements:

• Min. Diploma or Degree in Supply Chain or any related field of study
• Min. 2 years of related sales coordinator / order fufilment or order management work experience
• SAP experience in Sales & Distribution (SD) module or Order-to-Cash (O2C)
• Proficient in Microsoft Office applications (e.g. excel, word)
• Excellent communication and interpersonal skills
• Able to cope with working in a fast pace environment
• Team player who is service-oriented and with a positive attitude

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

RESPONSIBILITIES

• Provide expert advice to on-board new users to NSCC’s systems.
• Engage with new researchers, communities and disciplines with data-intensive computing.
• Translate user requirements into optimal computational work plans.
• Assist in the design of NSCC's HPC systems, including benchmarking NSCC workloads on various platforms and recommending the most suitable architecture for the research community.
• Design and implement scalable and performant HPC software infrastructure with ease of maintenance.
• Analyse system and user job data for efficient resource allocations and management.
• Profile and optimise the user applications and workflow on the NSCC's HPC systems.
• Develop HPC utility and automated testing tools for NSCC's HPC systems.
• Develop HPC user guide and best practice guide documents for NSCC's HPC systems.

QUALIFICATIONS

• Master or Bachelor degree in the field of computer science, computer engineering, or other relevant areas.
• Proven working knowledge of HPC system and software.
• Experience with HPC development toolchain and scientific application software stack (GCC, oneAPI, AOCC, AOCL, MPI, CUDA, HDF5, NetCDF, MKL, and FFTW) for building HPC software is essential, knowledge in using Spack or EasyBuild is a plus.
• Strong programming skills in C, C++, and Python, familiar with Fortran programming is a plus.
• Good knowledge and experience in HPC performance optimization and troubleshooting.
• Familiar with HPC job schedulers (PBS or SLURM), OpenMP & MPI, and container technologies (Docker or Singularity).
• Familiar with scripting languages, Linux and HPC profiler & debugger tools e.g. AWK, Bash, Perl, Conda, GDB, Git and IPM.
• Familiar with HPC storage e.g. GPFS and Lustre.
• Demonstrated good team play spirit and high-level problem solving skills.
• Demonstrated effective communication skill including the ability to articulate technical concepts to a diverse range of clients.
• Demonstrated ability & willingness to contribute novel ideas and approaches in support of research community.
• To be considered for a senior position, the candidate should have at least 3 years of relevant experience in a similar position and environment.
• Familiar with AI software stack (PyTorch and Tensorflow) and programming is a plus.
• Familiar with database technology (MySQL, Cassandra, etcd, MongoDB and Redis) and programming is a plus.
• Good knowledge and experience in HPC analysis and data analytics is a plus.

Responsibilities:

• Responsible to ensure effective and accurate processing/releasing all sales orders to enter timely in system and orders to meet delivery as per First Confirmation Date given by customers.
• Perform order validations with high level of accuracy and consistent with the terms and conditions on customer’s purchase orders.
• Act as an intermediary between customer and multiple departments including sales, procurement, planning, quality control, regulatory, production and warehouse/logistics department on handling complaints, customer master information record (CMIR), credit block issues, shipping discrepancies, reverse logistics/returns.
• Prioritization and tracking of customer’s orders in system, review and escalation risk and opportunities to the supply planning team during the Monthly S&OP and ASF meetings
• Ensure on-time delivery, customer complaint and high service level fulfilment

Requirements:

• Min. Diploma or Degree in Supply Chain or any related field of study
• Min. 2 years of related sales coordinator / order fufilment or order management work experience
• SAP experience in Sales & Distribution (SD) module or Order-to-Cash (O2C)
• Proficient in Microsoft Office applications (e.g. excel, word)
• Excellent communication and interpersonal skills
• Able to cope with working in a fast pace environment
• Team player who is service-oriented and with a positive attitude

Interested applicants, please email your updated CV to [email protected] or WA 91792208 for more information.

Recruiter's Ref Code: #HHM

EA Personnel No: R21103938

EA Personnel Name: Reina Ng Hwee Min

Company Registration Number: Recruit Express Pte Ltd (99C4599)

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Responsibilities:

• Drive the sales of aviation cleaning chemicals
• Foster and strengthen relationships with key principle accounts.
• Oversee and expand indirect sales channels including resellers.
• Prospect and establish new client accounts to broaden business reach.
• Respond to customer inquiries and tailor solutions to meet their needs.
• Conduct pricing analysis to ensure competitive offerings.
• Oversee inventory levels to optimize stock and meet demand.
• Maintain and update the customer database consistently.
• Deliver engaging and informative presentations during client visits.
• Produce and submit regular sales reports and forward-looking sales strategies.
• Manage the collection of payments and monitor credit terms.
• Participate in international business trips as required.
• Perform other related tasks as needed.

Requirements:

• Diploma in Sales & Marketing or relevant field.
• At least 2 years of corporate sales experience in a similar industry.
• Experienced in marketing cleaning products for aircraft would be an advantage.

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R2093254

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Senior Deskside Support Engineer (VIP Support)

We are looking for experienced full-time senior deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Providing level 2 End User Computing support for VIP users both onsite and remote
• Well verse in Windows OS and MS office applications.
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for MAC, IOS, and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• With more than 6 years of IT deskside support and solid experiences in providing VIP support both onsite and remote
• A good team player.
• Confidence with excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written English communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Responsibilities:

• Site visits / inspections for projects, if required
• Ability to design, draw and interpret AutoCAD drawings
• Ability to resolve unexpected technical difficulties and other problems that may arise
• Provide technical support to relevant department

Requirements:

• Simple AutoCAD skills
• Engineering background
• Proficient in Microsoft Office
• Able to work independently

Responsibilities:

• Analyze, investigate and manage daily application issues/incidents
• Perform application deployment, support post deployment and post maintenance verification activities.
• Administration of application configuration, user account, and support audits activity related to this.
• Perform query jobs, generate data statistics and reports
• Perform system/issue monitoring & tracking of resolution through incident management system
• Work with cross functional teams (application development, infrastructure team) for incident investigation and follow up.
• Perform project documentation and document base-lining.

Requirements:

• Diploma/Degree in Computing Science, Information Technology, Engineering or equivalent
• Experienced in IT Operation, application support and end user management, with 2 to 3 years of team managing experiences.
• Experience in Structured query language (SQL).
• Excellent analytical and problem-solving skills
• Good written & spoken communication skills and interpersonal skills
• Team player and work independently without supervision
• Involvement in night support activity (based on duty roster) is required

To apply, please visit www.gmprecruit.com and search for Job Reference: 22154

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played PC game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience.We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.That’s where you come in.

As a Senior Service Designer - Player Support professional, you’ll be a key player in our Service Transformation team, tackling complex challenges to deliver a seamless player experience. You’ll design solutions that enable Riot’s Player Support to consistently exceed player expectations across all touchpoints with our player-support product, UX, policies, and operations. The Service Transformation team is on a mission to uncover transformative insights and opportunities to champion unforgettable service experiences that leave players deeply satisfied. We are the incubators of service design and experience for Riot’s strategic priorities. In this global role, you will:

• Collaborate closely with the Head of Service Transformation, Player Support (PS) leadership, and cross-functional teams across regions to identify and prioritize service design and improvement opportunities.
• Lead the design and implementation of service blueprints that map the entire player support journey, ensuring a seamless and positive experience across all touchpoints.
• Manage a project portfolio focused on service design and improvement initiatives, leveraging data insights to guide the process from concept to execution.
• Advocate for and integrate player/community feedback and experience metrics into service design decisions, ensuring continuous improvement in client/service usability, satisfaction, and loyalty.
• Partner with data analysts to translate CSat / SaSI markers into actionable insights for operational improvements.
• Proactively identify potential issues and events that could impact the player experience, working with teams to develop preventative measures and refine policies and processes.
• Design and implement impactful player support policies.
• Collaborate with PS leadership and cross-functional teams to develop and execute end-to-end service design strategies across all games and markets.
• Inform, consult, and contribute to the development and execution of player retention strategies.
• Confidently present your work, proposals, and research findings to senior stakeholders, effectively communicating your ideas and recommendations.

Required Qualifications:

• 8+ years of experience in a fast-paced, project-based environment with a proven track record of service design and service experience delivery.
• 5+ years of direct experience within customer service operations, customer experience design, or UX design.
• Demonstrated experience in owning and leading CX, UX & service improvement projects through the entire lifecycle.
• Proficiency in a variety of management tools, including Google Suite (or MS Office), Miro and/or Jira, Scrum, and Kanban methodologies.
• A passion for ensuring exceptional player experiences and a strong desire to deliver results.
• Excellent written, verbal, and visual communication skills with the ability to negotiate and resolve conflicts effectively.
• A highly proactive and results-oriented individual with a strong sense of ownership and the ability to work with minimal supervision.
• A proven ability to lead and influence teams to deliver high-quality work.
• Exceptional time management, resource management, prioritization, and problem-solving skills.
• The ability to effectively analyze data to understand operational performance.
• Willingness and capacity to travel up to 20%.
• A strong technical curiosity and a commitment to continuous learning in technology, tools, and methodologies.
• A Bachelor’s degree (BA/BS) or equivalent practical experience.

Desired Qualifications:

• Experience designing and improving work systems for both individual and multiple teams.
• Previous experience working within a Customer Service Operations environment.
• A history of success in a product support or customer support management role.
• Knowledge of Zendesk or equivalent CRM systems, including configuration and limitations.

1. Corporate Business Support

• Organising, maintaining, and updating the profiles of the Company and all its subsidiaries, and business-related content on the Company website and to propose periodic improvements to ensure the content continues to support the objectives of the Company.
• Assisting the Business Units in preparing business grant and collaboration proposals.

2. Business Research

• Assists to acquire research material of identified market segments, including existing and targeted customer segments, to support functions of the Company.
• Performs targeted research on specific trends or topics as commissioned by the Management, and able to derive recommendations to the Company based on conducted analysis.

3. Productivity Validation

• Conduct validations of productivity projects implemented by the Business Units and prepare the validation report to Management.

4. Balanced Scorecard (BSC)

• Initiate the quarterly BSC exercise and prepare the Group BSC reports.
• Proactively gather BSC targets, data sets and relevant information from the Business Units.

5. Fulfils other tasks as assigned by the Senior Corporate Planning & ERM Manager.

Job Responsibilities:

• Assist to the Technical Manager, Marine Manager and Superintendents in monitoring the vessel maintenance and operational service and repairs requirements. Communicate where required with the vessel.
• Work closely with the Technical Managers and Superintendents for sending out repairs and service requirements of the vessels to the vendors.
• Maintain and update New Building Warranty and Repair Claims Status.
• Maintain and update the electronic document Procurement System’s Purchase Order for repairs and services and workflow process on the invoicing.
• Monthly download the class status from the website, review and aid the Technical Superintend. To monitor and plan for the assigned vessel’s class survey status including CMS, COC that are due.
• Arrangement of Class Surveyor attendance.
• Assist the Technical Superintendent to monitor the assigned ship’s maintenance system (ADMAX) for any outstanding due jobs.
• To monitor closely on vessel LSA FFA annual maintenance, gyro compass annual servicing, life rafts and Lifeboat annual inspections.
• Assist The technical Superintendent to monitor vessel lubricating oil 3 monthly submissions to the assigned lubricating oil vendor’s laboratory for test and analysed results are notified to the Technical Superintendent for any advisory actions (if any) to the vessels.
• Monitors vessel monthly submission of Cooling Water and Boiler logs for review by the assigned chemical company.
• Monitors and maintain the vessel portable gas detectors for annual calibrations and service.
• Monitors the vessels portable UTI tapes for annual calibrations and service.
• Assist the Superintendent In coordination with Vessel Senior Office to with clear and precise detail work repair or service specification for quotations to the repair vendors.
• Monitor vessel offloaded items for repairs, recondition. Timely ensure same are delivered or plan for delivery.
• In close coordination with the Purchasers for any gas bottles offloaded for exchange in the off-landing note by the vessels.
• Arrange repair vendors attendance including informing the agents to coordinate for transports and accommodation where necessary.
• Inform the master on the planned technical service arrangements prior port of call.
• In close coordination with the purchasers for timely delivery of spare parts required for repairs as well as cost effectiveness on sea or land transportation cost.
• Vets, on Owner's behalf, charterer’s submission of disbursement and assignment of correct account codes.
• Liaise with Superintendents in preparation and submission of vessels insurance claims documentation.
• Arrange for stand in when not able to serve the vessel, due to travel, vacations, etc.

Requirements:

• Diploma or COC Class 3 with ship management technical department work experience
• 2 years’ sailing experience as junior deck or engineer is an advantage. Those without this criterion can be considered based on similar merits.
• Proficient in Microsoft office applications
• An eye for detail and analytical
• Well organized and good time management
• Good team player and self-motivator
• Fresh graduates in Maritime Studies are welcome to apply.

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

5 days, 8.45am- 5.45pm

Salary: $2500 -$4000

Address: Suntec

Job summary:

We are seeking a competent procurement admin executive to join our team. The ideal candidate will be responsible for ensuring that the company purchases products and services ethically. This role may involve collaborating with internal stakeholders, analyzing market trends, maintaining accurate records, and providing administrative support to ensure efficient office operations.

Duties and Responsibilities:

• Sourcing and selecting suppliers/vendors based on quality, price, delivery, and service.
• Negotiating contracts and terms with suppliers to ensure favorable terms and pricing.
• Managing relationships with existing suppliers and identifying potential new suppliers.
• Liaise with Suppliers on defective goods and take corrective action.
• Maintain minimum supply inventory levels and negotiate any emergency deals with vendors.
• Collaborating with internal stakeholders, such as production, logistics, and finance, to ensure timely procurement of goods and services.
• Analyzing market trends and conducting research to identify cost-saving opportunities and improve procurement strategies.
• Provides administrative support to ensure efficient office operations.
• Perform daily filling of documents.
• Assist in monitoring and maintaining office supplies and equipment inventory.
• Handle incoming calls and emails.
• Arrange and coordinate meetings and events.
• To perform other administrative tasks and ad-hoc duty from management when required.

Requirements:

• Minimum DEGREE in Purchasing & Material Control or Business Administration or its equivalents.
• Minimum 3 years of procurement experience.
• Willing to handle office admin & HR admin duties.
• Proficiency in MS Office (Word, Excel, and PowerPoint)

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Job Responsibilities:

- Support the implementation of Warranty (Standard and Extended) & Service offerings, analysis & reporting for Regional HQ and subsidiaries in South East Asia

- Support review of Regional Warranty & Service offerings to ensure alignment to market requirements

- Support Regional HQ with analysis & reports as assigned by management

- Review and set up processes, problem-solving and continuous improvement/PDCA

- Provide prompt support to the management and team for any other assignments/duties that are required based on business needs

Job Requirements:

- Minimum 3 years of experience in after sales support / warranty

- Keen eye for detail

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Senior Deskside Support Engineer (VIP Support)

We are looking for experienced full-time senior deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Providing level 2 End User Computing support for VIP users both onsite and remote
• Well verse in Windows OS and MS office applications.
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for MAC, IOS, and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• With more than 6 years of IT deskside support and solid experiences in providing VIP support both onsite and remote
• A good team player.
• Confidence with excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written English communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]