Total 72,780 Others/Any technical support engineer job vacancies in Singapore

Responsibilities:

· Lead pre-project planning activities for technical delivery and contribute to architecture and functional specification, delivery plan, technical design, cost estimation, and resource plan.

· Participate in end-to-end projects for system implementation and system integration

· Communicate complex technical solution to other teams and business users in layman’s terms.

· Coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support.

· Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards.

· Plan technical deliverables, perform design and development works to meet project’s requirements within schedule.

· Provide status update related to technical delivery and escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions.

· Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested.

· Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing.

· Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result.

· Manage project change request approval windows and deployment schedule.

· Facilitate and provide technical and testing support before and after production deployment.

Key requirements:

· At least 10 years of experience is preferred with extensive experience working as a Technical Delivery Manager.

· Prior experience in developing applications using Java/J2EE, with Spring / Spring boot framework.

· Experience of technical impact analysis, code reviews, reuse/retrofit analysis

· Ability to multitask effectively and handle large amounts of data.

· Highly driven, pro-active and a strong team player

· Excellent interpersonal skills and written and verbal communication skills

• Plan, manage, and oversee all activities related to the maintenance, repairs, surveys, and certification requirements of assigned vessels, including dry-docking, conversions, or modifications, as well as preparing docking specifications, compiling costs, and final reporting.
• Update, implement, and monitor the Fleet Management system, including Planned Maintenance Programs (PMS-Eng).
• Conduct ship inspections, ensuring at least one port or sailing visit is made, and provide associated reports.
• Develop a dynamic work plan and action list in collaboration with the Chief Engineer.
• Ensure the vessel’s maintenance adheres to the Company’s policies, and regularly receive progress reports.
• Assist in the selection of Chief Engineers, Engineer Officers, and ratings for vessels under your care.
• Evaluate the performance of Chief Engineers, Engineer Officers, and ratings.
• Handle the Company and fleet’s oil majors’ vetting requirements.
• Monitor fuel oil and lube oil test results, taking corrective action promptly when needed.
• Ensure the timely supply and maintain adequate stocks of engine room stores, spares, and maintenance items on board at all times.
• Ensure the calibration of MMC, gas detection equipment, and alcohol meters is up to date.
• Oversee the annual servicing of portable and fixed LSA & FFA equipment such as fire extinguishers, liferafts, SCBA sets, EEBD sets, lifeboat and rescue boat davit tests, EPIRB and VDR annual performance tests, lifeboat air bottles, and BA compressor air quality tests.
• Support the maintenance of the Company’s TMSA.
• Stay informed on and implement new regulations, legislation, and rules relevant to the Company and fleet.
• Assist with planning, coordinating, and attending new builds, deliveries, and ship sales as needed.
• Participate in maritime organizations, committees, and working groups as required.
• Prepare, manage, and monitor the budget and cost control for the fleet, including docking and modifications.
• Perform other ad hoc duties as assigned by Management.

Requirements:

• Hold a Certificate of Competency (Engine) Class 1 or Class 2 (Port Limit), or alternatively Class 2 or 3 (Foreign Going) may also be considered.
• Degree or Diploma in Marine or Mechanical Engineering.
• Preferably 2 years of experience as Chief Engineer on petroleum and chemical tankers under 20,000 mt deadweight, with 4-stroke main diesel engines.
• Preferably 1 year of shore-based experience as a Technical Superintendent.
• Strong communication skills.
• Willingness and ability to travel overseas to visit or sail with company vessels or other assigned vessels as needed.

Job Responsibilities:

• Collaborate with various stakeholders to determine software requirements for printer utility tool.
• Create & manage product specifications and design documents.
• Guide and assist the development team throughout the process.
• Troubleshoot and resolve issues related to design or coding.
• Present regular progress reports to stakeholders and setting acheiveable goals for the team.
• Work closely with Quality Control (QC) Engineers to test the final product to ensure the functionality and adherence as per the development schedules and deadlines.
• Update software solutions as required.

Job Requirements:

• Minimum Diploma in Computer Science / Information Technology or equivalent.
• Candidates with 3-5 years in software development and project management are preferred.
• Good proficiency in C# , .NET, .NET MAUI, Javascript and front-end frameworks (React) will be highly preferred.
• Excellent organizational and leadership abilities.
• Knowledge of architectural styles and design patterns.
• To have a long term vision (Able to see big picture) while focusing on operational requirements.

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Responsibilities

• Support the Technical Superintendent/Manager in planning, overseeing, and controlling budgets related to fleet repair and maintenance activities.
• Ensure vessels' certificates remain valid and systematically manage electronic documents in the system.
• Assist in the quotation and requisition process for services and stores as required.
• Aid in drafting technical specifications for ship dockings and maintenance projects.
• Analyze and track Planned Maintenance System (PMS) reports from vessels and follow up as needed.
• Monitor and manage the collection of month-end reports from the fleet.
• Undertake any other tasks or projects assigned by the Technical Superintendent/Manager.

Requirements:

• Diploma/ITE in Marine Engineering or a relevant field (candidates with maritime or engineering backgrounds are preferred).
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.
• Ability to work independently with minimal supervision.
• Capable of delivering tasks efficiently and meeting deadlines.
• Strong team collaboration skills.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: LR364R9R

Employment Type: 1-Year Contract (Renewable based on Performance)
Location: Changi Business Park

Key Responsibilities:

As a Technical Business Analyst, you will actively participate in the software development life cycle (SDLC) and Agile methodology, from project initiation through requirements gathering, development, implementation, and post-implementation review. Your role will encompass the following key areas:

• Collaboration & Communication: Liaise extensively with external and internal clients, as well as vendors, to understand and address project needs.
• Requirement Analysis & Solution Design: Lead design thinking sessions and discussions to gather, analyze, and clarify customer requirements. Identify requirement gaps, technical challenges, and other issues. Translate users’ requirements into detailed technical solutions and use cases.
• Requirement Presentation: Effectively present and communicate functional requirements and use cases to technical and development teams. Ensure system functionalities align with business needs and system requirements.
• Technical Design: Contribute to defining system-level architecture, high-level and detailed design, architectural policies, implementation risks, and mitigation measures.
• Customer Engagement: Engage with customers to explain architectural decisions or technical issues and provide guidance.
• Documentation: Prepare comprehensive documentation, including requirements and functional specifications, design specifications, data/application management frameworks, interface specifications, infrastructure requirements, and data migration plans. Facilitate reviews and obtain customer sign-off on documentation.
• Training & Testing: Develop and deliver training programs for customers. Create and execute test plans, test cases, and ensure comprehensive coverage. Review and validate test results, ensuring they align with customer expectations.
• Functional & Backend Testing: Perform functional and backend testing, review logs, troubleshoot issues, and ensure the quality of the application.
• User Acceptance Testing (UAT): Brief stakeholders on test results and support UAT activities.
• Issue Resolution: Troubleshoot system issues faced by project teams and customers, following up until resolution.
• Change Impact Analysis: Conduct change impact analysis for customer requests and manage change management processes.
• Cross-functional Collaboration: Work closely with both local and offshore teams to deliver technical aspects of projects.
• Pre-sales Support: Assist with pre-sales activities by preparing solutions and proposals.

Requirements:

• Degree in Computer Science or Engineering.
• Must have experience in the banking industry.
• Minimum of 2 years of relevant experience as a Business Analyst, with good exposure to testing. Experience in a Java environment is a plus.
• Proficient in SQL, Linux, system analysis, and UAT testing.
• Development skills in a Java environment and familiarity with Jira are advantageous.
• Experience with backend system logs analysis, data mapping, and functional testing.
• Strong analytical skills with the ability to follow up on reported issues until resolved.
• Experience in issue, problem, and change management processes.
• Self-motivated with a positive, proactive attitude.
• Strong communication, negotiation, presentation, and interpersonal skills.
• Detail-oriented with a creative mindset and persuasive ability.
• Ability to work effectively under tight timelines and as part of a collaborative team.
• Strong customer-service orientation with excellent presentation skills.

Brandon Lim | EA Registration No: R21102894

EPS Consultants Pte Ltd| 95C5630

Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort.

Main Duties and Responsibilities:

· Perform daily routine inspections of front-of-house areas and back-of-house plantrooms to ensure all essential services are in an operational readiness state.

· Liaise and coordinate with stakeholders and vendors for defects rectification works

· Ensure execution of preventive / predictive maintenance to identify and prepare equipment for maintenance before breakdown.

· Response to system breakdowns, attend to and resolve operational issues relating to lighting, fan, power, water, etc for safe environment for guests, staff and living collections.

· Perform in-house maintenance work including no load testing of standby generators and quick fix of building repairs, painting and carpentry work.

· Maintain proper inventory of store items for electrical, sanitary and plumbing, painting, carpentry, and hand tools.

· Monitor utilities consumption and establish baseline consumption for the park.

· Ensure safe working conditions through taking corrective actions to maintain equipment and process within safe operating limits.

· Maintain records of all equipment lists for machines, pumps, aircon, fire protection, etc for the park.

· Any ad-hoc duties as assigned.

Job Requirements:

· Minimum NITEC / Diploma in Engineering (Mechanical/Electrical).

· At least 3 years of relevant working experience in Facilities Management in built environment.

· Prior experience and/or knowledge of basic carpentry, plumbing, painting and hand and powered tools.

· Good verbal and written communication skills.

· Possess a positive working attitude and is an excellent team player.

Job Responsibilities:

• The purpose of the role is to ensure new and existing customers receive a first class delivery service in accordance with customer expectations and contractual agreements.
• Primarily responsible for the identification/development of solutions for customers using company products, outsourced solutions and/or proprietary tools/techniques implemented by others.
• Defines customer needs and develops a plan and proposal for delivery of the project.
• Viewed by customers as a consultant.
• Performance is typically evaluated based on utilization, (i.e., billable hours).
• Understand and Adhere to all Corporate Policies
• One of the highest level individual contributors, analyzes client’s business needs, integrates client’s business strategies and recommends appropriate information technology solutions utilizing company’s methodologies.
• Conducts analysis of corporate objectives, critical success factors, business functions and processes. Plans, integrates and manages the implementation of new technology.
• As one of the highest level technical experts, performs a variety of duties involved with supporting large, strategic and/or multiple projects.
• Significantly supports the regional/product’s business development and sales support efforts for a particular territory, industry or account.
• Has superior technical and comprehensive knowledge and understanding of product set and business knowledge. Assists the customer with their implementation efforts as necessary to ensure successful product adoption.
• Anticipates the implications and consequences of risks or business situations and take appropriate action to prepare for possible mitigation actions and or contingencies. Has the ability to identify information needed to clarify a risk or business situation, seeking that information from appropriate sources and use skillful questioning to draw out the information.
• Acts as a mentor, coach or trainer to consultants by sharing business expertise. Perform other duties as assigned.

Job Requirements:

• Bachelor’s degree in Computer Science, Information Systems/Management, Business, Accounting or Finance or equivalent experience is required. Master’s degree preferred.
• Minimum 10 years relevant experience in end-to-end financial software implementation (preferably at a software vendor).
• Understands the full IT project life cycle from requirements gathering through implementation and go live.
• Understands principals of multiple application development methodologies
• Excellent customer service skills that build high levels of customer satisfaction for internal and external clients.
• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g. executive, management, individual contributors).
• Excellent analytical, decision-making, problem-solving, team and time management skills.
• Ability to persuade and influence others on the best approach to take.

Job Description & Requirements

• Location : Mount Elizabeth hospital
• Working days: Mon to Sat 8:30 to 19:00

REQUIREMENTS:

• Minmum Diploma in civil/structural discipline or equivalent and shall be accredited by JAC of IES/ACES as QSS
• Minimum 3 years of relevant exprience in projects similar in nature to the works
• Candidate with experience in medical and/or healthcare projects will be an advantage.
• Experience in large scale addition and alteration work at live building.
• Strong knowledge of Architectural details, working drawings and local construction practice.
• Basic knowledge of C&S and M&E drawings.
• Conversant with Singapore Statutes, Building Codes and Regulations.
• Experience in supervision of building construction, architectural and fitting out works.
• Good leadership skills, ability to manage and organise a large site staff team.
• Ability to use Autocad, Microsoft Project Programming and Management Software and related software.

Assist QPS team on the site supervision and coordination works.

* Ensure the works are carried out according to contract and in a safe manner

* Attend site meetings.

* Review all submission.

Requirements:

* Registered with IES as Resident Technical Officers (RTO) in Singapore.

* Experience in LTA/HDB project would be an advantage

* Able to travel between sites

Main Responsibilities:

• Develop Business Requirements
• Manage Day to Day application / user support groupLead/assist in module testing/ integration efforts
• Support firm compliance process

Required Skills:

• Knowledge of Perl Korn Shell (or other scripting/programming languages)
• Knowledge of SQL and PL/SQL
• 3-5 years of working experience in treasury products and related financial concepts( Kondor,K+)
• Knowledge of Unix Platform
• Must have strong personality, logical and analytical skills
• Be detail oriented, a quick learner and self-starter
• Possess good verbal and written communication skills
• Must have strong organizational skills
• Candidates with 6+ years of related experience shall be considered for the Project lead position.

Job Summary:

We are seeking an experienced Technical Architect with expertise in OutSystems to join our team on a significant project. This role involves designing, implementing, and maintaining the technical architecture for an enterprise-grade OutSystems application, ensuring stability, scalability, and alignment with best practices. The Technical Architect will work closely with the Project Manager and Solution Architect to deliver a robust, reliable solution tailored to the project’s requirements.

Key Responsibilities:

Architectural Design: Design and oversee the technical architecture for OutSystems applications, ensuring alignment with project goals.

Platform Installation and Configuration: Implement OutSystems installations on both on-premises and cloud environments, ensuring optimal configuration and performance.

Project Coordination: Work closely with the Project Manager to align technical deliverables with project milestones and ensure timely delivery.

Collaboration: Partner with the Solution Architect to maintain the integrity of the solution design and support architectural decisions.

Version Upgrades: Lead at least one full platform version upgrade, ensuring a smooth transition with minimal impact on operations.

Technical Leadership: Provide guidance and mentoring to junior team members, fostering a culture of knowledge sharing and best practices.

Stakeholder Engagement: Engage with stakeholders to understand requirements and translate them into technical specifications.

Requirements

Experience: Minimum of 5 years working with OutSystems, with a strong focus on technical architecture, version upgrades, and migrations. Not just a developer—must have in-depth OutSystems architecture experience.

OutSystems Platform: Installation, Version Upgrades

OutSystems Architecture: Cloud Migration, Security, and DevOps

Technical Skills:

• Extensive experience with OutSystems architecture, including installations in both on-premises and cloud environments.
• Proficiency with LifeTime and managing applications/environments using the tool (bonus).
• Demonstrated success in leading at least one OutSystems platform version upgrade.
• Industry Knowledge: Previous experience working on projects or in the public sector is preferred.
• Certifications: Certification in OutSystems is an advantage.
• Security and Compliance: Familiarity with security and compliance standards for projects is a plus.

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

About the company

As a full-fledged consultancy firm, 3PA Pte Ltd has been involved in a diverse range of projects embracing the full spectrum of architectural services. These include architectural design and feasibility studies, master planning, interior design, and project management. Its comprehensive portfolio includes commercial, residential, institutional, industrial, civic, transport, religious, mixed-use developments, conservation, as well as interior & urban design.

Responsibilities

• Monitor the project including progress control, quality control, variation/ cost control, safety control, environmental control etc;
• Report any critical and/ or major issues to SOR/Assistant to SOR proposing possible solutions;
• Liaise and coordinate with Consultants to resolve technical and/ or interfacing issues;
• Keep and maintain proper, detailed and updated site records on progress of work;
• Monitor and properly record inspection of different architectural trades;
• Assist Consultants/Clients in the supervision and quality assurance of construction works on site;
• Conduct in progress inspections to ensure that work carried out complies with quality, standards and requirements;
• Ensure that all installation methods and materials used are in accordance with contract specifications and drawings;
• Liaise with contractors/sub-contractors in the coordination of site works;
• Highlight discrepancies, feedback site progress and irregularities to Consultants;
• Ensure the contractors maintain work safety, cleanliness and tidiness of the site.

Requirements

• Diploma in Architectural Studies from tertiary institution and National Certificate in Construction Supervision (NCSS);
• At least 5 years of relevant site experience as a Resident Technical Officer with extensive architectural and interior design supervision, of which 3-5 years of experience preferably in architectural works for healthcare projects;
• Fully conversant with statutory regulations and codes for site supervision, quality control procedures construction administration of progress reports;
• Self-motivated, proactive and team player.

-Overall responsible for all operations components of the department to ensure efficiency and effectiveness of operations.

-Responsible for the development and implementation of business plan and medium-long term strategies, as well as establishing key performance objectives to ensure that meet business targets and drive sustainable profitable growth.

-Ensure that operational standards are met and maintain and develop high standards of operations, with up-to-date beauty-related techniques and products.

-Participate in Marketing activities to ensure maximum business exposure.

-Drive high levels of guest satisfaction through the consistent execution of brand standards, visible operational leadership, and hands-on interaction with guests and team members.

Job Experiences and Requirements:

-Certification in cosmetology, aesthetics, or similar field.

-Knowledge of beauty, skin, hair, body treatments, procedures and products.

-Ability to Research, Develop to Execute business strategies to grow the business of the company.

We are seeking a knowledgeable Application support and QA engineer to monitor and maintain the

efficiency of our software applications. The ideal candidate must have a strong background in full-stack

web-technologies preferably React and Node JS.

Job Description

• Coordinate with the design and development teams to resolve complex application and system

issues.

• Troubleshoot and rectify application issues.

• Provide progress updates to the Managers.

• Perform root cause analysis to identify the reasons for the underlying issue.

• Plan and execute strategies and configuration changes to ensure optimal quality assurance for

all applications

• Monitor all alerts related to applications and provide proactive services.

• Managing code migration across environments to ensure continued and synchronized

functionality.

• Debug any server issues that impact application performance.

• Develop use-cases and test scenarios, perform functional, security, performance and automated

software testing on web and mobile applications.

• Prepare and maintain documentation for all issues and the implemented solutions

Requirements:

• 2+ years of experience in QA and support

• Experience with full-stack web-technologies like React JS, Node JS etc.

• Knowledge of the Software Development Process

• Working with databases and data manipulation

• Knowledge of Agile methodologies and testing techniques

• Adaptable technical knowledge and ability to perform multiple tasks at the same time

• Good written and verbal communication skills

• Passion for quality, performance, reliability and teamwork

Responsibilities:

• Provide excellent customer service
• Provide IT technical onsite support for end user services problems which includes identification, diagnosis, rectification, and escalation.
• Support on desktops, notebooks, printers, scanners, hardware components.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
• Installation of Apple IPad software’s and deployment.
• Generate reports and submission of daily/weekly updates.
• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.
• Printer Maintenance.
• Take on and resolve complex calls or tasks the other engineers could not resolve.
• Responsible for learning and working independently.
• Responsible for providing excellent support and timely service.

Job Scope:

• Install, maintain, and repair equipment and systems at customer sites
• Conduct regular inspections and preventive maintenance on equipment
• Troubleshoot and diagnose technical issues in the field
• Provide training and support to customers on equipment usage
• Prepare and maintain service reports and documentation
• Collaborate with internal teams to resolve customer issues
• Ensure compliance with safety and quality standards
• Manage inventory of spare parts and tools for on-site work
• Communicate effectively with clients to understand their needs and provide solutions

Requirements:

• Nitec/Higher Nitec in Mechatronics/Mechanical Engineering or Diploma in Mechanical/Electrical Engineering
• At least 2 years of hands-on experience in equipment servicing and repair
• More experienced candidates may qualify for higher positions
• Good command of written and spoken English
• Ability to write simple reports in English
• Responsible, hardworking, and able to work independently
• Positive work attitude and eagerness to learn new skills
• Capable of working under tight schedules
• Willingness to work after office hours as needed
• Availability for business trips on short notice

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Response to customer reported fault and/or requested service through on site visit or remote programming/rectification
• Carried out faulty items vertification before final RMA
• Assist in projects such as project managemen, installation, integration, configuration, analysis of possible solution, preventive-maintenance and third party testingas well as carried-out demo.
• Perform day-to-day telephony support function for customer locally as well as regional office
• Provide support and backup to Contact Centre activities as well as maintaining technical interface relationship with vendor/supplier.
• Perform preventive maingenance for customer as allocated and scheduled.
• Daily liaison with networking team to ensure telephony configurations are adequate and appropriate.

Job Requirement:-

• ITE & Above
• Good technical analysis as well as interpersonal communication skill
• Entry level also acceptable.

Summary: As the first point of contact for users for any IT issues, the IT service desk has a big impact on customer experience and how businesses are viewed by customers. As a result, it’s important that their IT service desk is effective, efficient, and always improving. This position is a member of the IT service desk team providing 24x7x365 technical support to all our global offices and affiliates. This

position is based in Singapore.

Role and Responsibilities:

• Manage daily operations of the IT service desk, supervising the service desk team, representing the team to other stakeholders, and helping to ensure that the IT service desk is constantly developing and improving.
• Analyse performance of IT service desk activities and documented resolutions, identify problem areas, devise, and deliver solutions to enhance quality of service and to prevent future problems.
• Provide onsite or remote user support for laptops, corporate mobile phones, business applications, and other devices (e.g., multi-Function printer/copier) in the offices.
• Proactively monitor IT infrastructure performance and suggest improvement plan.
• Manage vendors and assist with IT procurement.
• Responsible for asset management and assist with accurate IT inventory tracking.
• Responsible for monitoring tickets in the IT Service Desk system and ensure compliance to SLA.
• Conduct ad-hoc training to end users and junior IT support engineers.
• Able to do 24x7 standby on rotation basis and provide after-business hours support for urgent escalation from Singapore or regional offices.

Requirements:

• Diploma or Bachelor in IT/Computing.
• Minimum 5 years’ experience in IT industry; proven work experience as a technical support engineer and demonstrated progressive experience in the supervision of an IT support team.
• Strong technical skills in Microsoft 365 suite of products, Microsoft Azure Cloud, Networking and Unified communications/collaboration.
• Familiar with IT service desk system such as FreshService, ServiceNOW.
• Microsoft 365 Administrator, MCSA/MCSE, CCNA, ITIL v4 Foundation certification will have an added advantage.
• Hands-on and strong desktop troubleshooting skills with some level of knowledge on supporting server, cloud, SaaS, network, and security devices.
• Proven track record of developing and providing Service Level Agreements and IT service desk deliverables.

Personal characteristics:

• Helpful, team player, result oriented with pleasant deposition.
• Strong communication skills, including the ability to be influential and persuasive with stakeholders and c-suites.
• Able to multi-task, work under pressure with can-do attitude.
• Solid relationship management and performance management skills.

Primary Responsibilities:

Provide remote and on-site End-user IT Support, weekly preventive maintenance and detective measures to monitor the health of the critical systems.

Diagnose and resolve server, network, hardware and software issues escalated by users.

Ad-hoc IT works. Job Requirements:

At least 2 years of relevant working experience on IT infrastructure technical support, experience in networking( router and switches), Firewall, Windows Servers, MS Office 365, Anti-Virus Software and/or Backup/Recovery systems.

Self-independent, reliable, analytical and possess good troubleshooting skills.

Available on ad-hoc basis for End-user

Customer oriented.

Job Description:
We are seeking a motivated and detail-oriented Junior Production Support Engineer with a foundational understanding of Unix and Java. The ideal candidate will be responsible for monitoring, maintaining, and troubleshooting production systems, ensuring minimal downtime and swift issue resolution. This role requires a willingness to work on a rotating shift schedule, including night shifts, to provide round-the-clock support.

Key Responsibilities:

• Monitor and support production systems to ensure stability, availability, and reliability.
• Troubleshoot and resolve basic issues in Unix environments and Java-based applications.
• Escalate complex problems to senior support or development teams when necessary.
• Collaborate with team members to execute routine maintenance tasks and deployments.
• Document issues, troubleshooting steps, and solutions for future reference.
• Follow established protocols and standards for incident response and resolution.

Requirements:

• 1-2 years of experience in a production support role.
• Basic knowledge of Unix/Linux commands and scripting.
• Foundational understanding of Java for troubleshooting application-related issues.
• Strong problem-solving skills and attention to detail.
• Willingness to work in rotating shifts, including nights and weekends.

Preferred Qualifications:

• Prior experience with monitoring tools and ticketing systems.
• Ability to adapt to a dynamic production environment.

EA License Number : 11C4879

Key Responsibilities:

• Maintain, and repair all audio, visual, and lighting (AVL) systems and associated parts.
• Perform AVL systems testing and troubleshooting technical issues.
• Plan and execute maintenance and improvement works.
• Onsite troubleshooting and preparing technical findings and reports for management review
• Monitor spare inventory and recommend replacement quantity

Requirements:

• Nitec/ Diploma in Audio/ Lighting/ Electrical Engineering or related field of studies
• 1-2 years of hands-on experience in show-entertainment devices Audio-Visual/ Video and Lighting technologies, preferably with AVLC system integration experience. Candidates with no prior experience but with a keen interest in developing their technical skills will be considered.
• Knowledge in show controller such as Medialon, and Alcorn Mcbride. QSYS DSPs & Lighting controllers, its peripherals, and multiple types of Audio and Video configurations/ devices would be an advantage.
• Know-how in PC/ Server troubleshooting and Networking and some knowledge in PLC would be an advantage.
• Basic computer skills (MS office)
• Ability to perform shift work (day or night) and weekends/public holidays and work-at-heights