Total 75,933 Full-time technical support engineer job vacancies in Singapore

Responsibilities:

• Act as the Subject Matter Expert for the Supply Chain Finance platform and ecosystem, providing support to bank users.
• Oversee the end-to-end management of production incidents and service requests related to the Supply Chain Finance platform, including tasks such as ticket creation, hosting weekly progress meetings for unresolved issues, and coordinating data extraction with internal teams.
• Provide in-depth support and troubleshooting for production incidents related to the Supply Chain Finance platform, coordinating with both internal and external stakeholders to conduct impact analysis, develop workarounds, and perform root cause analysis.
• Work with the System Owner / Incident Manager to build on the Operational Knowledge Base / incident process management focusing on Supply Chain Finance ecosystem.
• Responsible for the creation and maintenance of documentation, working with project teams to gather knowledge on new enhancements and releases within the Supply Chain Finance ecosystem.
• Responsible for validation of the platform after any scheduled / unscheduled patching of the Supply Chain Finance ecosystem.
• Manage the platform and coordinate with internal stakeholders during Disaster Recovery exercises.
• Execute system configuration changes related to the Supply Chain Finance platform.

Requirements:

• Diploma or Bachelor’s Degree in Computer Science, Information Technology, Finance, or Economics.
• A minimum of 9 years of experience in application or system support, preferably within the finance industry.
• Strong functional knowledge of Supplier Finance, Accounts Receivables Purchase, and Dynamic Discounting products, including middle office and back-office operations like funding and payments.
• Familiarity with the Finshare Platform developed by Premium Technology.
• Experience in supporting enterprise applications, collaborating with various functions (developers, infrastructure, service desk), and working with business users.
• Solid understanding and proficiency in scripting languages such as DOS and Shell scripting.
• Demonstrate sound judgment when reviewing problems and making recommendations or decisions.
• Self-motivated with a strong work ethic, committed to delivering high-quality work within set deadlines.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24933

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

• Plan and generate orders for pick and pack through data-entry
• Assist with shipment and local transportation arrangements and provide necessary documents to ensure smooth and timely incoming & outgoing operations
• Attend and respond to customers' calls and emails
• Schedule and coordinate daily job requests and follow-up with warehouse team
• Resolve outstanding collection and work closely with customers to rectify and revise PO as requested
• Ensure all Goods Received Notes, shipment confirmation, incoming & outgoing shipment are input into the system on a timely manner
• Scanning of documents and maintain proper filings
• Generate weekly and monthly debit notes for invoicing
• Other ad-hoc duties as assigned by Warehouse Manager

Yee Jie Ling Jaslin | EA Reg. no.: R1440114

RS Recruitment Agency LLP | EA Licence no.: 17C8809

Key responsibilities:

• Provide 24x7 production support onsite / offsite.

• Investigate production issues, determine production defect severity and provide workaround to user if feasible to move business forward

• Manage and respond to users on timely manner.

• Log incident ticket for production issues and user queries

• Provide necessary information needed for further investigation to next level support (L3) to proceed with fix

• Prioritize defects and plan for production release based on defect criticality or align with quarterly release

• Follow up on defect and incident closure and meet incident closure KPI

• Share production defect support learning with QA team and development team to improve application quality and minimize future defects

• Make sure system availability as per respective agreed SLA

• Support EOD batch run

• Perform annual Disaster Recovery (DR) exercise for supported applications

• Provide support to System Engineers on server level patches / upgrade as and when applicable

• Ensure proper knowledge transfer (KT) from project / development team before enhancement release

• Ensure application documentation is properly updated for each production release

Key skills required:

• Mainframe, Cardlink

• COBOL, JCL, VSAM, CICS, Ezytrieve

• Microsoft Office

Sales Coordinator

Working Days: Monday to Friday 8.30am to 6pm
Working Location: Woodlands Link [Nearest: Admiralty MRT]
Salary: $2500 - 3000

Industry: Food Manufacturing
This role is reporting to General Manager of International Sales

Job Responsibilities:

• Oversee and operational in the Order to Cash (OTC) process
• Take a lead in the sales support division with assisting in quotation, sales enquiries etc within the International Business Department
• Uphold SOP processes and standard
• Provide support in export operations, processes & documentations
• Provide support the International Business Department in Admin matters and controls

Job Requirement:

• With Diploma in Business Administration or relevant discipline is preferred.
• Experience in preparing data sets for management reporting and internal controls is preferred
• With relevant working experience in manufacturing industry is an advantage
• Proficient in Microsoft Excel (Pivot Table, Data Analysis Tool)

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

COMPANY DESCRIPTION

Care Corner Singapore Ltd was founded in 1981, in a climate of changes in the early 1980s, as economic competition in the region intensified and the rift between the wealthy and the lower-income in particular the Chinese blue-collar workers, widened. Rev Tan Tien Ser and a group of passionate individuals believed that these marginalised people with lower income and little opportunities for a formal education could be helped to realise their potential and become more competent and fulfilled persons. Through a series of early outreach initiatives, Care Corner has evolved into an organisation offering a wide range of programmes and services delivered through various social service centres located island-wide. In a bid to stay relevant to the needs of the community, Care Corner has continuously strived to offer new and innovative programmes to support those in need and the less privileged.

RESPONSIBILITIES

Counsellor/Senior Counsellor/Social Worker - Family Support Services (FAM@FSC, WL)

You will be part of the team to provide casework and counselling services for families, with the goal for families to achieve healthy family functioning, and to deliver divorce support programmes and services to families who are affected by divorce, with the goal for families and their children to achieve stability and self-reliance. 

Job Responsibilities:

Casework and Counselling

• Conduct counselling for individuals, couples and families who are experiencing stress due to family-related issues with moderate complex cases. Includes Online counselling.
• Identify, assessment and manage risks inherent in complex cases by integrating a range of information and screening tools.

Support Programme and Workshops

• Plan, review and facilitate groupwork intervention for parents and children.
• Facilitate premarital and divorce related programmes and workshops to help equip couples and parents with knowledge that enhance relationships and skills to cope with life transitions.

Supervisory and Appraisal

• Provide programme, practice/clinical and administrative supervision to Assistant Senior Counsellor/Social Worker and/or intern using screening tools and organisational practice framework to guide staff in case assessment and case planning.
• Lead and guide Assistant Senior Counsellor/Social worker to case manage and conduct case conference.
• Prepare, review and endorse court reports.
• Assess supervisees' capabilities and identify training needs to enhance supervisees' professional growth.
• Conduct quarterly performance appraisal of the Assistant Senior Counsellors/Social workers

Research and Practice

• Lead in research to build domain-specific knowledge in the local context
• Review research evidence to implement, facilitate and evaluate groupwork and programme
• Review and plan the training road map of practitioners to ensure continuous development of the practitioners
• Lead in implementation of standard of care, organisational health policies, procedures
• Conduct internal training for team / Service Point

Network and Advocacy

• Plan and conduct networking and advocacy sessions with community partners/stakeholders
• Advocate for target families, with the aim for families to have access to equal opportunities through collaborative practice with community partners/stakeholders and funders.

Practice Governance

• Support the Centre Manager in the implementation of practice standards, protocols, processes and policies

Requirements:

• Master Degree in Counselling or Bachelor Degree in Social Work, preferably with a recognised certification in Counselling.
• A Counsellor should have atleast three years of working experience.
• As a Senior Counsellor should have around 8 years of relevant casework / counselling experience in education, counselling, social work, or related work involving family, parents and children, and have experience in conducting training and workshop
• Proven leadership track record in previous experiences
• Accredited member of SASW and/or clinical member of SAC as well as preferably Registered Clinical Supervisor of SAC

Master Degree in Counselling or Bachelor Degree in Social Work, preferably with a recognised certification in Counselling.

Location: Blk 786B Woodlands Drive 60

Thank you for your application. We regret that only shortlisted candidates will be notified for interviews.

• Handle incoming mails and sorting of mails for claims registration
• Print settlement letters and handle matching of claims settlement/medical report letters with cheques payment for mailing to meet the expected turnaround time.
• Handle filing of claim documents and settlement letters for scanning or warehousing
• Liaise with Servicing Representatives and/or Claimants for self-collection requests.
• Perform any other ad-hoc admin tasks assigned by Supervisor
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements

• Min. Diploma

Information

• Location: Raffles Place
• Working hrs: Mon to Fri 9-6pm
• Salary: UP$2500

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at https://www.persolkelly.com.sg/policies. If you wish to withdraw your consent, please drop us an [email protected]) to let us know. Please feel free to contact us if you have any queries

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1440784 (Foo May Cheng)

Working hours: 10am to 6pm (Monday to Friday)

Working location: Woods Square

Key Responsibilities:

• Provide comprehensive administrative support to management and team members, including managing schedules, correspondence, and documentation
• Serve as the primary point of contact for clients and customers, addressing inquiries, resolving issues, and ensuring a high level of satisfaction
• Maintain and update databases, ensuring accurate and organized records of client interactions, transactions, and project information
• Prepare regular reports and presentations for management, summarizing key metrics, performance indicators, and other relevant data
• Assist in the planning and execution of projects, ensuring timelines are met and resources are effectively allocated
• Facilitate clear communication between departments, clients, and stakeholders, ensuring all parties are informed of project statuses and changes
• Oversee office supplies and inventory, coordinating orders and ensuring a well-organized and efficient workspace
• Organize and schedule meetings, including preparing agendas, taking minutes, and following up on action items
• Identify areas for improvement in business processes and workflows, making recommendations to enhance efficiency and effectiveness
• Maintain confidentiality of sensitive information and ensure compliance with company policies and regulations in all business operations

Requirements:

• Minimum Diploma and above
• Strong organizational abilities and attention to detail, with a proven capacity to manage multiple tasks and prioritize effectively
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with project management tools and CRM software
• Strong analytical and problem-solving abilities, with a proactive approach to identifying issues and implementing effective solutions
• Fresh graduates are welcome to apply

EA Reg. Number: R21100629

EA License Number: 22C1278

Technical Sales and Support

• Engage with clients to understand their technical requirements and specifications for aluminum and glass projects.
• Recommend suitable products and solutions, providing technical guidance to support client decisions.
• Prepare and deliver technical presentations and product demonstrations for potential clients and project stakeholders.

Technical Proposal and Quotation Preparation

• Prepare accurate and competitive quotations and proposals, detailing technical specifications and pricing for clients.
• Work closely with the engineering and production teams to ensure feasibility and cost-effectiveness of proposed solutions.
• Negotiate terms and pricing with clients to secure sales agreements and contracts.

Project Coordination and After-Sales Support

• Coordinate with project managers and engineering teams to ensure projects meet timelines, quality standards, and client specifications.
• Provide post-sale technical support, troubleshooting issues related to installation or product performance.
• Assist clients with technical documentation, warranty claims, and other post-sales service requirements.

Requirements:

• Education: Bachelor's degree in Engineering (Mechanical, Civil, or related field) or a relevant technical field.
• Experience: 5+ years of experience in technical sales, preferably within the aluminium and glass industry or a related field.
• Technical Skills: Strong understanding of aluminium and glass applications in construction, including curtain walls, facades, windows, and doors.
• Sales Acumen: Demonstrated experience in sales negotiation, proposal development, and relationship management.
• Communication Skills: Excellent verbal and written communication skills for interacting with technical and non-technical clients.
• Problem-Solving: Ability to offer creative and effective technical solutions to meet client requirements.
• Software Proficiency: Familiarity with CAD software, CRM tools, and Microsoft Office Suite.

**Job Title:** Engineer

**Industry:** Engineering

**Years of Working Experience:** 1-3 years

**Summary:**

We are seeking a motivated Engineer with 1-3 years of experience in the field of engineering. The ideal candidate will be responsible for designing, developing, and maintaining various engineering projects while ensuring high-quality standards and adherence to project timelines.

**Key Responsibilities:**

1. Collaborate with cross-functional teams to design and develop engineering solutions.

2. Conduct research, analyze data, and provide recommendations for project improvements.

3. Create technical documentation and reports to communicate project progress and outcomes.

4. Participate in testing, troubleshooting, and resolving technical issues as they arise.

5. Ensure compliance with industry regulations and standards in all engineering activities.

**Required Skills and Qualifications:**

1. Bachelor's degree in Engineering or related field.

2. 1-3 years of experience in an engineering role.

3. Proficiency in engineering software and tools.

4. Strong problem-solving and analytical skills.

5. Excellent communication and teamwork abilities.

6. Ability to manage multiple projects simultaneously.

7. Knowledge of industry regulations and standards.

If you meet the above requirements and are passionate about engineering, we invite you to apply for this exciting opportunity to contribute to innovative engineering projects and make a meaningful impact in the industry.

- Candidate must possess at least Bachelor's Degree/Post-Graduate Diploma/Professional Degree in Engineering (Civil) or equivalent.

- At least 5 Year(s) of working experience in the construction-related projects

- Abilities to work with Consultants

- Required Skill(s): AutoCAD, project management, good communication skills, good personal-relationship skill

- Preferably Junior Executive specialized in Engineering - Civil/Construction/Structural or equivalent.

- Candidate must possess at least Bachelor's Degree/Post-Graduate Diploma/Professional Degree in Engineering (Civil) or equivalent.

- At least 5 Year(s) of working experience in the construction-related projects

- Abilities to work with Consultants

- Required Skill(s): AutoCAD, project management, good communication skills, good personal-relationship skill

- Preferably Junior Executive specialized in Engineering - Civil/Construction/Structural or equivalent.

**Job Title:** Engineer

**Industry:** Engineering

**Years of Working Experience:** 1-3 years

**Summary:**

We are seeking a motivated Engineer with 1-3 years of experience in the field of engineering. The ideal candidate will be responsible for designing, developing, and maintaining various engineering projects while ensuring high-quality standards and adherence to project timelines.

**Key Responsibilities:**

1. Collaborate with cross-functional teams to design and develop engineering solutions.

2. Conduct research, analyze data, and provide recommendations for project improvements.

3. Create technical documentation and reports to communicate project progress and outcomes.

4. Participate in testing, troubleshooting, and resolving technical issues as they arise.

5. Ensure compliance with industry regulations and standards in all engineering activities.

**Required Skills and Qualifications:**

1. Bachelor's degree in Engineering or related field.

2. 1-3 years of experience in an engineering role.

3. Proficiency in engineering software and tools.

4. Strong problem-solving and analytical skills.

5. Excellent communication and teamwork abilities.

6. Ability to manage multiple projects simultaneously.

7. Knowledge of industry regulations and standards.

If you meet the above requirements and are passionate about engineering, we invite you to apply for this exciting opportunity to contribute to innovative engineering projects and make a meaningful impact in the industry.

**Job Title:** Engineer

**Industry:** Engineering

**Years of Working Experience:** 1-3 years

**Summary:**

We are seeking a motivated Engineer with 1-3 years of experience in the field of engineering. The ideal candidate will be responsible for designing, developing, and maintaining various engineering projects while ensuring high-quality standards and adherence to project timelines.

**Key Responsibilities:**

1. Collaborate with cross-functional teams to design and develop engineering solutions.

2. Conduct research, analyze data, and provide recommendations for project improvements.

3. Create technical documentation and reports to communicate project progress and outcomes.

4. Participate in testing, troubleshooting, and resolving technical issues as they arise.

5. Ensure compliance with industry regulations and standards in all engineering activities.

**Required Skills and Qualifications:**

1. Bachelor's degree in Engineering or related field.

2. 1-3 years of experience in an engineering role.

3. Proficiency in engineering software and tools.

4. Strong problem-solving and analytical skills.

5. Excellent communication and teamwork abilities.

6. Ability to manage multiple projects simultaneously.

7. Knowledge of industry regulations and standards.

If you meet the above requirements and are passionate about engineering, we invite you to apply for this exciting opportunity to contribute to innovative engineering projects and make a meaningful impact in the industry.

- Candidate must possess at least Bachelor's Degree/Post-Graduate Diploma/Professional Degree in Engineering (Civil) or equivalent.

- At least 5 Year(s) of working experience in the construction-related projects

- Abilities to work with Consultants

- Required Skill(s): AutoCAD, project management, good communication skills, good personal-relationship skill

- Preferably Junior Executive specialized in Engineering - Civil/Construction/Structural or equivalent.

Responsibilities:

· Perform design and development of PLC programs and interfaces

· Perform system integration and testing to ensure excellent quality assurance

· Conduct site testing and commissioning at clients’ sites

Requirements:

· Degree/Diploma in electrical/mechanical engineering or equivalent

· 2-3 years of PLC programming experiences; preferably in process industry applications

· Good knowledge with SCADA applications will have added advantage

· Good knowledge with common PC software and applications will have added advantage

· Team player with good interpersonal skill

· Station at construction site

· Overall project planning, scheduling, monitoring and updating to meet project completion targets.

· Proficiency in English and Mandarin is mandatory to liaise with Mandarin speaking Customers and Colleagues

· Able to communicate and liaise well with main con and RTO / RE

· Handling technical and engineering issues.

- Doing feasibility assessments and site inspections.

-Making recommendations or presenting alternative solutions to problems.

· Liaison and meeting with client's representatives, relevant authorities

· Proficient in Microsoft Office

· Proficient in Autoca

Chugai Pharmabody Research Pte. Ltd. (“CPR”) was established in Singapore as a wholly-owned subsidiary of Chugai Pharmaceutical Co., Ltd (Chugai), a member of Roche group, in January 2012 and started operations on July 2, 2012. Located at Biopolis in Singapore, it aims to generate new antibody drugs based on Chugai’s proprietary antibody engineering technologies, such as recycling antibody®, sweeping antibody®, bispecific antibody, various Fc engineered antibodies, and other new antibody engineering technologies that are under development.

Senior Research Support Officer in Research Support Unit

Facility Management:

• Establish short term (1 – 3 years) and long term (5 years and above) facility management plan to be in line with company’s business continuity plan.
• Establish the facility monitoring system in cooperation with external vendors.
• Conduct facility management, such as repair works and maintenance works, in cooperation with external vendors.
• Arrange the relocation of lab and equipment in line with research activities.
• Schedules and oversees the use of space, resources, and lab/equipment in line with research activities.

Requirements:

• General degree with minimum 8 years of facility management experience in the life science industry.
• Business proficiency in Japanese Language is a must to liaise with Japanese speaking colleagues and clients.
• Proficient in Microsoft Office Applications such as Word, Powerpoint, Excel, Outlook, Forms etc.

Interested applicants are invited to apply with their detailed resume, qualifications, availability, current and expected salary.

For more information regarding our Company, you may refer to our website at:

http://chugai-pharmabody.com/

We regret that only short-listed candidates will be notified

Job Description

• provide adhoc technical support on daily basis ;
• see through the implementation of custom mobile app ;
• set up and maintenance of servers ;
• procurement and recording of company IT assets ;
• diagnose and troubleshoot technical issues

Job Requirements

• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Good understanding of computer systems, mobile devices, mobile applications and other tech products (including maintenance of CPU set)
• Familiar with infrastructure set-up, server/firewall set-up, administration of server and domain (including domain migration)
• Proficient in Microsoft Excel (VBA is a plus)
• Excellent problem-solving and communication skills
• Diploma in Information Technology, Computer Science or relevant fields

The Department and Position

The department is responsible for development and maintenance of Capital Market IT applications (in-house and package) used worldwide, covering Front Office (Murex, Apex, Orchestrade…), Back Office (Summit, Calypso…), Market data referential (Asset Control..), Market Risk (in-house application on big data technologies).

“Run the bank” is the first mission of IT department. It involves many front line IT professionals who understand the nature of business operations, timing of activities & data flowing through internal and external systems.They are continuously working with business users, infrastructure engineer and system managers.

The Static and Market Data team works across the full value chain to feed FO, BO and Risk department with Static Market Data to sustain business activities.

The candidate will join the Singapore Capital Market Run the bank team in charge of running applications managing Static and Market data used by all bank application. The team works closely with other teams supporting Front-Office applications (Murex, Apex, Orchestrade…), Back Office and Market Risk applications.

Main Responsibilities

Application monitoring responsibilities

• Define and implement in coordination with the build team the needed application monitoring.
• Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams.
• Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.
• Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.

Incidents and Requests management (business users and others IT teams)

• Provide level 1 and level 2 application support to business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator,…)
• Analyze and manage incidents/problems/requests.

Problem management and continuous improvement

• Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team.
• Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.
• Provide non-functional requirement to the build team to implement monitoring as code whenever available.

The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service. Candidate should have a strong appetite in the capital market functional business.

Qualifications and Profile

Candidates should have 4+ years experience in application support activity.

• ITIL certification.
• Good understanding of Capital Markets Domain and market activities.
• Relevant experience on Asset Control software
• Exposure to the Capital Markets with proficiency in financial instruments (Bonds, Rates, Equity, etc..), trading lifecycle and specifically market data.
• Relevant experience with working with external source like Bloomberg, reuters
• Expertise in static market data with knowledge of data types, sources, and uses within financial systems, including reference data, price data.
• Proven experience in technical proficiency with strong skills in SQL,
• High level of proficiency in unix/linux scripting.
• Should be able to doSLA & KPI management, client communication & interaction
  Predictive analysis, consulting, escalation management
  Risk analysis and project execution
  
• Appetite for continuous improvement and automation.
• Strong knowledge in XML, PL/SQL, MQ, CFT and Control-M.
• Knowledge of monitoring solutions (E.g ITRS Geneos, Elastic Search)
• Excellent communication and interpersonal skills.
• Strong analytical and troubleshooting skills.
• Ability to work well under pressure.
• Autonomous, self motivated and excellent team player.
• Strong perseverance and diligence towards attaining goals and effective time management.

The candidate should have analytical and problem solving skills, a pro-active mind-set in security, proven ability to work individually under pressure. Team player with good interpersonal skills. Excellent written and verbal communication skills.

All candidates, but particularly seniors, will be held to high a standard when it comes to communication, both oral and written. You should have good expository style, be able to explain yourself clearly and concisely, especially when the subject is technical and complex. It goes without saying that your English must be extremely fluent.

Education

• Intermediate level (min. 4 years)

Shift Timings

• Work hours : 8:45am – 6:30pm SGT and shift rotation 5PM – 2AM SGT
• Rotational Week-end support.

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.

Overview:

Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology – or multiple X-ray technologies – to address each customer’s unique security application requirements. Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence.

Responsibilities:

Manage Daily Operations:

• To ensure timely and accurate order processing, facilitate communications within the organization and customer on orders related matters, maintaining records, and ensuring compliance with policies.
• Systematic handling of orders from inception to completion, including order creation, processing, fulfillment, delivery and liaise with finance to meet invoicing requirements.
• Build and maintain close working relationship with customers to enhance customer satisfaction.

Management of Equipment Orders:

• Handle customer PO /CAF receive from sales team, check and verify the details of the order.
• If anything in the PO/CAF is not in order, work with the sales team/ customer to rectify, amend and or request for revised PO/CAF, etc.
• Execute order within the company's guideline and obtain the required approvals.
• Upon receiving the required approvals in accordance with company’s guideline, process the order in the system.
• If PO requires compliance requirements, for example requires export license, end user statement, import license, etc, work with sales team/ customer and compliance team to obtain the required documents and approvals.
• Regularly maintain and update booking in the global booking report, order backlog and book and ship report.
• Once the order is processed, update the factories of the intercompany PO/SO that had been generated and work with factory to provide the ship date.
• Send Sales Order Acknowledgement and or Proforma Invoice for advance payment or/ issuance of LC to customer.
• Work closely with factory on the order status and update customer.
• Regular team meetings with factories on order fulfillment, management of order related issues, etc.
• For LC orders, work with customer and factory on the LC requirements.
• Regularly monitor backlog orders to ensure everything is in place when due for shipping, e.g. advance payment is received, valid LC is in place, freight forwarder information for FCA shipment is available.
• Work with customer and logistics team of the respective factories to arrange the shipment and the requried shipping documents.

Qualifications:

• Diploma/ Degree or comparable experience.
• Commercial background and professional experience.
• 2-3 years similar work tasks with industrial products.
• Experience with MS Office.
• Strong communication and presentation skills.
• Ability to work under pressure in a fast-paced working environment.
• Fluency in both written and spoken English.
• Resourceful with problem solving skills as need to work independently with minimal supervision.