Total 15,645 Full-time tourism management job vacancies in Singapore

Job Descriptions:

- Oversee the escalation and resolution of complex technical issues, ensuring that all incidents are handled promptly

- Create and maintain job schedules, job tracking, client communications, team communications, web reports, and other documents

- Solves critical issues of the system and understanding the problems with the software systems

- Work closely with the development team to report bugs, request patches, and follow up on issue resolution

- Ensure timely and effective resolution of technical incidents in line with service level agreements (SLAs) and customer expectations

- Provide root cause analysis techniques to determine cause and resolve complex system issues

- Work with the development and IT teams to report bugs, request patches, and follow up on issue resolution

- Conduct application testing, support client application testing; collect and summarize test result

- Assist with product rollouts, system upgrades, and other initiatives

- Lead the improvement of service and change processes, procedures, and outcomes, in alignment to ITIL practices

- Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health

- Continuously review and improve application support processes and workflows to enhance operational efficiency

- Maintain a knowledge base of know defects, issues, process, techniques

- Manage client expectations on an ongoing basis

Requirements:

- Diploma / Bachelor’s Degree in Computer Science, Engineering, or a related field

- Minimum 3 years of relevant experience in application/ technical support

- Knowledge of ITIL or similar service management frameworks is preferred

- Strong knowledge of technical troubleshooting, including hardware, software, networking, and operating systems

- Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues

- Must be comfortable working in a 24/7 support environment, including rotating shifts, nights, weekends, and public holidays

Responsibilities:

• Manage and grow the brand’s presence on Instagram, Facebook, and Xiao Hong Shu, focusing on corporate services promotion.
• Create and execute bilingual (Chinese and English) marketing strategies tailored to target audiences on each platform.
• Design professional marketing brochures and promotional materials in both Chinese and English, ensuring consistency with the corporate branding.
• Develop engaging content, including posts, stories, and videos, to drive brand awareness and client engagement.
• Analyze campaign performance across platforms and provide insights to improve results.
• Stay updated with trends in social media and digital marketing relevant to corporate services.

Requirements:

• Proficiency in graphic design software (e.g., Canva, Adobe Creative Suite) and experience in bilingual content creation.
• Strong understanding of audience behavior and platform-specific strategies for Instagram, Facebook, and Xiao Hong Shu.
• Excellent written and verbal communication skills in both Chinese and English.
• Prior experience in marketing corporate services is preferred.
• Analytical mindset to evaluate campaign effectiveness and propose improvements.

1. Attend and verify all enquiries/feedbacks, building defects pertaining to maintenance, landscape, cleaning and pest control in the premises are carried out/rectified to the highest standard expected of the building owner and meet the SLA.

2. Carry out room inspections during mass check in/out exercises, AV and logistics set up for conference events/facilities bookings.

3. To follow up for contractors’ quotations.

4. You are required to work with consultants to ensure that all authorities’ submissions are done on time in order to commence work and in time to obtain TOP/CSC for projects.

5. Any other duties may also be reviewed and incorporated to ensure the estate is well managed and assigned by supervisors or Head of Department.

Job Requirements

• Minimum Diploma in Building Services Engineering / Mechanical / Electrical or equivalent with minimum 3 year of relevant working experience.
• Pro-active, independent, able to work with minimal supervision and perform under pressure.
• Good communication and interpersonal skills.
• Service orientated mindset.
• Able to start work immediately or within short notice.

Interested applicants, please submit your detailed resume stating your current and expected salary, and reasons for leaving current and past employment.

We thank you for your interest in the above position and regret that only short-listed candidates will be notified.

Responsibilities

• Prepare and distribute company’s in-house monthly news bulletin and quarterly magazine in consultation with the Editorial Board;
• Prepare daily news to be sent out to crew on-board vessels;
• Work with in-house Graphic Designer and Web Developer in maintaining company website and other publicity materials;
• Prepare and assist the Communications team for various branding and/or media related report, memos and presentations;
• Proofread various branding and/or media related reports, memos and presentations;
• Assist in creating engagement campaigns;
• Attend to communication-related requirements and queries of the Corporate Strategy Team; and
• Perform ad hoc duties as and when necessary.

Requirements

• Degree or Diploma Holder
• Candidates with one to two years of similar experience in ship management companies or related industries will have an added advantage. However, fresh graduates are welcome to apply.
• Has excellent written and oral communication skills
• Has Good computer knowledge

Responsibilities:

• Work closely with design engineers and architects to create and document detailed test plans for verifying the SoC design.
• Establish and manage the infrastructure and environment for automated verification of the SoC's architecture, functionality, and performance.
• Develop reusable testbenches, test cases using constrained-random and directed methods, and verification modules for both block and system levels.
• Create a regression strategy, methodology, and scripting tools, ensuring comprehensive function coverage and addressing verification gaps before design releases and tape-out.
• Collaborate with design engineers to troubleshoot and resolve simulation issues.
• Provide support to test engineers during post-silicon validation.
• Mentor and guide team members and junior engineers, aiming to enhance verification efficiency.
  

Requirements:

• Master in Electrical Engineering or equivalent with 8 years of relevant working experience/ PhD in Electrical Engineering or equivalent with 3 years working experience.
• Extensive understanding of UVM/OVM, Semiformal Verification, assertion-based verification, and hardware-software co-verification methodology.
• Skilled in Verilog, SystemVerilog, Python, Perl, TCL, Shell scripting, C/C++, SystemC, and assembly coding for industry-standard ISAs.
• Familiar with MIPI, AMBA (APB/AHB/AXI) bus protocols, RISC-V/ARM, or DSP cores.
• Experience in verifying designs at RTL and post-P&R gate levels.

__________________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

• You shall diligently plan, schedule the works and deploy the relevant workers and/or sub-contractors to carry out the works and complete them in a timely manner.
• You shall supervise the works closely so as to ensure the correct and approved materials and methods are used and executed, besides coordinating the works.
• You must be contactable at all times (i.e 24 hrs a day) during the contract period or extended contract period to receive instructions from Client.
• You shall report to the respective zones to take instruction and diligently plan, schedule the works and deploy the relevant workers and/or subcontractors to carry out the works as and when required by our Client.
• Any other ad-hoc duties assigned by your supervisor.

Job Requirements

• Minimum a Diploma in Civil/Structural/Mechanical/Electrical Engineering, Building Science, Building Management, Building Services Engineering with least 3 years of relevant working experience in the building construction industry; or
• Possess a National Certificate in Construction Supervision (NCCS) or at least 5 years of similar capacity relevant working in the building construction industry; or
• Other qualifications and working experience in the building construction industry acceptable to the Superintending Officer's Representative.
• Able to start work immediately or within short notice.

Interested applicants, please submit your detailed resume stating your current and expected salary, and reasons for leaving current and past employment.

We thank you for your interest in the above position and regret that only short-listed candidates will be notified.

Reporting to the Senior Manager, you will provide general administrative support such as proper filing and scanning of the documentations and other paper works necessary. You will also be involved in leasing/tenancy processing, documentations and administration including preparation of reports, Tenancy Agreements and updating of database system. In addition you will also be attending to tenant’s enquiries on tenancy and financial matters.

• Possesses a GCE "O" Level / Nitec / Diploma with 1 year of relevant working experience
• Meticulous, organized and a team player
• Possess good communication and interpersonal skills

Job Description

• Perform cleaning on the premises as directed by your supervisor
• Maintain cleanliness of assigned areas
• Sweep and vacuum the floor or carpets in the assigned area
• Wash and maintain the cleanliness of the surroundings and toilets
• Wipe table tops, shelves and partitions of assigned areas
• Empty waste bins
• Any other duties as assigned.

Various Location:

• Choa Chu Kang
• Bukit Batok
• Boon Lay
• PLQ Mall
• Bedok
• Ang Mo Kio
• Bishan
• Bukit Panjang
• Serangoon
• Changi Airport

Please whatsapp: 62811843

Our client is looking for a professional and experienced home tutor for 2 children, who are turning 3 and 6 years old. We are seeking someone passionate about early childhood education. Below are the details of the role:

Job Requirements:

1. Subject:

• Teaching English language

2. Teaching Experience:

• Previous experience as a kindergarten or preschool teacher is highly preferred.

• Proven experience teaching young children, especially in early childhood education.

3. Responsibilities:

• Develop engaging and age-appropriate learning activities to enhance the children’s English language skills and overall development.

• Provide structured learning support for the 6-year-old and play-based educational activities for the 3-year-old.

• Create a nurturing and interactive learning environment to foster curiosity and growth.

4. Additional Skills:

• Patience, creativity, and enthusiasm for working with young children.

• Knowledge of early childhood development milestones and teaching techniques.

Work Schedule:

• Days: Monday to Friday

• Time: 3:00 PM to 6:00 PM

• Location: Ardmore Park

Job Scope:

• Handle invoice matching task; receive, review, and verify all invoices and ensure its accuracy and supported with relevant documents before posting to accounting system.
• Ensure all documents are properly filed and scan to document management system.
• Perform monthly vendors’ reconciliation.
• Liaise with vendor to resolve all discrepancies in relation to billing.
• Prepare payment and submit to superior on time.
• Any ad-hoc assignments.

Requirements:

• With a relevant accounting qualification.
• Minimum 1 year of experience in similar capacity.
• Proactive, good team player, mature and able to work independently.
• Possess adequate skills in Microsoft applications such as Excel and Word.
• Able to meet a tight deadline.

Job Description & Requirements

Steersman for Crew Boat

Job Responsibilities:

1.Responsible for the operation of the boat.

2.Maintain and upkeep the condition of the vessel.

3.Comply with all MPA and statutory regulations at all time.

4.To deliver goods/supplies/Passenger to anchorage in safe manner.

Job Requirements:

1.Possess a valid MPA Helmsman/Steersman (Port Limit) License

2.Punctual.

3.Minimum 1 year of experience operating crew boat.

4.Able to work on weekends and public holidays.

Please call 98222103 during office hours 0900hrs -1730hrs or alternatively send your cv to [email protected]

Job Description

Responsibilities:

• You will support the Operations Manager in managing effective operations and maintenance of our retail mall.
• Coordinate operation programs and execute maintenance works to ensure the mall operates at optimum level
• Prepare annual budget, manage and administer all maintenance contracts and supervise expense for the operational needs of the mall
• Assist in the implementation of the Asset Enhancement Initiatives, renovation works carried out by tenants and operational support for the promotional activities of the mall
• Liaise with Contract & Procurement team, manage and execute specific/adhoc procurement of equipment cyclical replacement & enhancement works in the mall
• Manage and attend to all feedback and service requests in a timely manner
• Lead the technicians and manage vendor services to achieve the required professional standards in day-to-day operations
• Part of Company Emergency Response Team (i.e. Site Incident Controller, First Aider, etc),
• Part of Environmental Health Safety (EHS) team for review & approval of permit to work (PTWs), risk assessment, safety checks/audits of the mall.

Requirements:

• Degree in Engineering (Mechanical/Electrical) / Real Estate / Facilities / Building / Estate Management
• Graduates with relevant degree but no prior relevant experience are welcome to apply
• Exhibit strong initiative, leadership, and interpersonal skills
• Able to work within tight timelines, resourceful and systematic in resolving problems
• Good communication skills
• Willing to work beyond standard operating hours, when required
• Willing to learn and open to possible lateral movements between asset classes in the future (based on business needs)

Note: This position may involve deployment or transfer to other locations based on business needs. Applicants should be open to relocation as required by the organization to meet operational demands.

Our client stands at the forefront of advanced communication solutions, specializing in high-performance satellite communication systems for the Marine and Shipping industry. As a pioneer in the field, they are committed to empowering ship owners with cutting-edge technology, ensuring seamless connectivity and operational efficiency around the clock. Driven by growth and a passion for innovation, our client is expanding their team to foster further success.

Position: IT Support Engineer
Type: Permanent Role

About the Job:

We are looking for a talented IT Support Engineer with expertise in electronics and electrical engineering, especially with Marine Satellite Communications equipment. In this office-based role, you will deliver essential technical support to marine clients, manage Tickets requests etc. This is an excellent opportunity for someone who excels in a fast-paced environment and is dedicated to ensuring smooth operations and exceptional customer satisfaction.

Key Responsibilities:

• Report directly to the Chief Operations Officer, providing regular updates on service delivery, operations, and technical challenges.
• Provide technical support for over 200 vessels, handling an average of 15-30 support tickets per month, primarily related to Marine Satellite Communications equipment, IT networking, and associated issues.
• Troubleshoot and resolve technical problems with Marine Satellite Communications systems, components, and IT networks, ensuring timely and effective problem resolution.
• Manage and coordinate operational and logistical tasks related to satellite communication services, including overseeing service delivery to clients.
• Assist with sales order processing, ensuring accurate and timely fulfilment of customer orders.
• Collaborate with freight forwarding companies to arrange ocean freight services, managing product shipments and ensuring all required shipping documentation is handled, including proforma invoices, Bills of Lading, Letters of Credit, certificates, and permits.
• Ensure compliance with shipping regulations, company policies, and customer requirements while monitoring and tracking shipments to ensure timely delivery and resolve any issues.
• Maintain accurate records of support tickets, sales orders, and shipping documentation, ensuring clear communication between sales, logistics, and technical teams for seamless operations.
• Candidates without prior experience in sales order processing or shipping documentation but possessing a strong background in technical support for vessels, particularly with Marine Satellite Communications equipment or IT networking, are encouraged to apply. A willingness to learn and adapt to these additional responsibilities will be considered.

Requirements:

• Diploma or degree in Information Technology, Electronics, Electrical Engineering, or a related field is preferred.
  Experience with IT networking, including familiarity with Mikrotik equipment, Cisco scripting, and Python programming.
• Prior technical support experience with the ability to handle 15-30 support tickets per month, ideally within the marine or shipping industry.
• Strong knowledge and / or experience in Marine Satellite Communications equipment highly preferred.
• Ability to troubleshoot and resolve IT network-related issues, including understanding how traffic is routed.
• Excellent analytical and problem-solving skills to address complex technical issues effectively.
• Experience in sales order processing, logistics coordination, and shipping documentation is advantageous but not essential.
• Excellent organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
• Strong verbal and written communication skills to interact with clients and colleagues effectively.
• Ability to work collaboratively within a team and manage tasks efficiently.
• Open to candidates without a logistics background but with a strong willingness to learn and adapt.

Short Listed Candidates will be Notified & Contacted.

PrimeStaff Management Services Pte Ltd
EA License No.: 95C5411
EA Personnel Reg. No.: R1106591

• Provide Facilities Management services. This includes preventative maintenance, pest control, horticulture, security management.
• Responsible of investigate, check and analyze reported breakdowns and faults to determine their cause for the prevention of future occurrences.
• Supervise upgrading projects under your care.
• Any other ad-hoc duties assigned by your supervisor.

Job Requirements

• Preferably Diploma in Estate Management, Building Maintenance or related fields.
• Minimum 3 years of relevant experience.
• Good communication and interpersonal skills.
• Proficient in Microsoft Office.
• Able to start work immediately or within short notice.

Interested applicants, please submit your detailed resume stating your current and expected salary, and reasons for leaving current and past employment.

We thank you for your interest in the above position and regret that only short-listed candidates will be notified.

• Responsible to carry out processing of payments for scheduled maintenance works, breakdown maintenance works and project works.
• Responsible in the preparation of contract documentations, pre-tender and post-tender till award of tender.
• Advise to clients and operations team on contract clause disputes or contract clause understanding.
• Involved in bidding new tenders for new contracts for the company.
• Any other ad-hoc duties assigned by your supervisor.

Job Requirements:

• Minimum Degree / Diploma in Building / Project and Facilities Management / Quantity Surveying or equivalent.
• At least 3-5 years of relevant working experience in Quantity Surveying / Contracts Management.
• Able to work independently in fast-paced environment.
• Good communication and writing skills.
• Candidates with Singapore Institute of Surveyors and Valuers (SISV) or Royal Institution of Chartered Surveyors (RICS) professional membership will be at an added advantage.
• Able to start work immediately or within short notices will be preferred.

Interested applicants, please submit your detailed resume stating your current and expected salary, and reasons for leaving current and past employment.

We thank you for your interest in the above position and regret that only short-listed candidates will be notified.

Responsibilities:

• Oversee inventory to meet production demands and avoid shortages.
• Collaborate with internal teams and suppliers to ensure timely material delivery.
• Adjust production schedules as necessary to meet deadlines.
• Ensure product quality by working closely with the testing team.
• Schedule production staff according to workload requirements.
• Utilize ERP/MRP systems for streamlined planning and scheduling.
• Supervise production staff for effective task completion as required.

Requirements :

• Diploma in Manufacturing Engineering or equivalent.
• At least 1 year of working experience in electronics manufacturing.
• Experienced in material planning, inventory management, and proficient in ERP and MRP systems.
• Possess leadership and supervisory skills.

_________________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.

Are you passionate about ensuring the highest quality in software services? We are seeking a Software Quality Engineer (QE) to join our team responsible for developing and maintaining disbursement system . As a QE, you will play a critical role in ensuring that our services are reliable, secure, and meet the needs of our users.

What to Expect:

• Test Planning & Maintenance: Create and maintain test cases and plans, ensuring they reflect the latest requirements and policy changes.
• Automation & Framework Development: Build, maintain, and improve automated testing frameworks and environments to enhance testing efficiency.
• Hands-on Testing: Conduct various forms of testing such as manual, functional, performance, and exploratory tests, and file defects when necessary.
• User Acceptance Testing (UAT): Support UAT activities, ensuring the system functions as expected before release.
• Production Support: Assist in resolving production cases to maintain high-quality operational systems.
• Agile Collaboration: Actively participate in all agile ceremonies, including stand-ups, sprint planning, and retrospectives.

Requirements:

• Educational Background: A degree in software engineering, computer engineering, electrical engineering, or an infocomm-related discipline.
• Testing Experience: At least 3 years of professional software quality testing experience with hands-on automation experience.
• Technical Skills:Strong understanding of testing techniques, test-driven development, and continuous integration/delivery.
  Experience with Java and Spring Boot frameworks is a plus.
  Familiarity with automated testing frameworks (Selenium, Cucumber, JUnit) or enterprise tools (HP UFT, QC, Mobile Center).
  Experience with performance testing tools like JMeter, Gatling, or enterprise tools such as HP LoadRunner.
  Knowledge of penetration testing tools (ZAP, Burp Suite, SQL Map) or enterprise-level tools (WebInspect, Nessus, CheckMarx).
• Agile Experience: Working experience in Agile environments is highly preferred.
• Soft Skills: Excellent verbal communication and listening skills, coupled with a proactive, self-driven, and motivated attitude.

Why Join Us?

• Be part of a team improving the quality of essential public services in Singapore.
• Work in an Agile environment that values continuous improvement and innovation.
• Enhance your skills in test automation, security, and performance testing using cutting-edge tools

Job Description:
We are looking for a highly motivated DevOps System Automation Specialist to join our dynamic team. As part of exciting public service projects, you will collaborate with multidisciplinary teams of designers, developers, and business experts to create innovative solutions that blend the digital and physical realms. Your work will have a meaningful social impact, helping improve the future of services.

What To Expect:

• Automation & Architecture: Lead the development and management of internal engineering productivity tools and environments, driving automation, availability, scalability, and resilience.
• Cloud Expertise: Architect and plan for cloud deployments (both private and public) and provide hands-on DevOps architecture implementation and operational support.
• Continuous Improvement: Develop and operate continuous integration and deployment pipelines to enhance development efficiency.
• Monitoring & Problem-Solving: Implement monitoring automation to detect, predict, and prevent issues in the environment and codebase, ensuring smooth operation.
• Collaboration & Innovation: Work closely with cross-functional teams in an Agile environment, hands-on coding and mentoring, often in a pair programming setup.
• Future-Proofing: Ensure that all technical environments are future-proofed with best practices, processes, automation, and high levels of documentation.

How to Succeed:

• Educational Background: Degree or Diploma in Computer Science/Engineering, Information Technology, or related disciplines.
• Technical Expertise:Strong experience in DevOps automation, containerization, and orchestration using tools like Kubernetes, Terraform, Ansible, and Docker.
  Proficiency in scripting languages such as Python, Bash, JavaScript.
  Cloud computing deployment and management experience, particularly with AWS.
• Agile & Networking:Practical experience working on Agile projects.
  Strong understanding of networking fundamentals.
• Preferred:Experience with highly scalable distributed systems.
  A broad knowledge base covering operating systems, networking, distributed computing, and cloud computing.

Why Join Us?

• Innovative Projects: Be part of creating future-forward solutions that improve how we live as a society, with a focus on service .
• Collaboration & Learning: Work in highly collaborative, Agile teams where innovation is encouraged, and continual learning is supported.
• Impactful Work: Help design systems that will shape the future of service delivery, making it both functional and delightful for end-users.

Are you a detail-oriented leader with a knack for system management and a strong technical background? We’re looking for an Operation Support Lead to oversee the day-to-day operations of our critical application systems. This role is ideal for a professional experienced in IT service management and security, with an eye for process improvements and operational efficiencies. As a core part of our team, you’ll be responsible for system maintenance, vendor and contractor management, user access, system upgrades, and compliance risk assessments. If you enjoy driving system enhancements and ensuring optimal performance, this role is for you!

Key Responsibilities

• System Operations: Oversee daily operations of critical application systems, ensuring smooth performance and timely completion of maintenance and support tasks.
• Vendor Management: Lead and coordinate with outsourced vendors and in-house contractors to meet operational needs.
• Troubleshooting and Issue Resolution: Collaborate with internal and external teams to identify root causes, troubleshoot issues, and ensure fixes meet SLAs and incident management standards.
• User Management: Handle on-/off-boarding of users, manage role changes, and review audit logs for compliance.
• System Upgrades and Patch Management: Plan, execute, and support system implementations, upgrades, and security patches.
• Risk Assessment and Compliance: Conduct regular risk assessments, addressing security or compliance issues with IT policies and procedures.
• License and Support Management: Monitor software licenses and maintenance agreements, coordinating procurement and renewals as needed.
• Proactive Monitoring and Performance Upkeep: Implement proactive monitoring for system health and collaborate with internal tech teams to ensure optimal performance.
• Process Improvement: Identify and implement process improvements to enhance operational efficiency.
• Documentation: Develop and maintain documentation, including system configurations, processes, and user manuals.

The title holder is a self-driven, inquisitive, organised and personable individual that reports to the operations manager. He/She is responsible for ensuring the smooth running of our business operations by building strong working relationships with internal and external stakeholders to deliver quality service to our customers. He/She will:

Job Responsibilities:

• Maintain a high level of customer satisfaction
• Handle customer queries and ensure that all matters are resolved in a timely and professional manner.
• Attend regular update meetings with customers
• Plan and manage the allocation of the manpower of the operations team at the various work sites
• Analyse data for basic signs and indications of potential problems
• Maintain company level accreditations, registrations and workheads with the relevant authorities
• Ensure that SOP and manuals are updated and compliant with the latest regulations and accreditation standards
• Conduct site inspections to ensure that SOPs are adhered to and take corrective actions when necessary
• Conduct site surveys for potential sites and identify areas where we can add value
• Prepare documents for tender submissions
• Prepare risk assessment, method of work and complete necessary permits applications

Requirements

• Minimum Degree with a major in related fields will be advantageous
• 2-3 years of working experience in related role
• Well-organised and pro-active
• Excellent planning and organizing skills
• Strong logical reasoning ability and efficient in problem solving

The functional role of a Project Manager (“PM”) is to help support the planning and execution of the MAX Tax Schemes portal product delivery. The main responsibilities include:

• Project coordination
• Stakeholder communication
• Change management and training
• Monitoring and tracking progress
• Documentation and reporting

Key Responsibilities

• Assisting in planning and scheduling project timelines, tasks and deliverables
• Supporting project team in meeting deadlines, monitoring task completion and ensuring smooth project flow
• Maintaining and organizing project documentation, including plans and business requirements
• Preparing status reports and presentations for management
• Developing training resources with the vendor’s support
• Engaging key stakeholders to ensure they are informed and supportive of the change through regular communications
• Driving change management strategies and plans, including coordinating communication and training programs to help users adapt to the new system features
• Handling and responding to user inquiries and issues reported for the product via various communication channels like emails and calls
• Helping users resolve issues with the product by following the FAQs guide
• Escalating unresolved issues to senior staff or business teams when necessary
• Meeting performance metrics like call handling time, customer satisfaction scores, and issue resolution rates
• Maintaining accurate records of all communications and resolutions for future reference
• Working with other team members, supervisors or departments to ensure efficient service operations

What we are looking for

• 1 to 4 years experience with change management for implementation of new systems and/or customer engagement
• Excellent communication and interpersonal skills, problem-solving, patience and attention to detail
• Proficiency with basic computer skills
• Strong listening skills and empathy
• Project management skills will be an added advantage
• Ability to work in a fast-paced environment
• Strong time management and multitasking abilities
• Knowledge of Singapore Government procurement and governance processes will be an added advantage.
• Knowledge of design thinking and workshop facilitation will be an added advantage.

Key Responsibilities:

• Team Leadership: Inspire, guide, and lead your team to success
• Inventory Management: Monitor stock levels and ensure attractive product displays
• Store Maintenance: Maintain a clean, safe, and organized environment
• Customer Service Excellence: Deliver outstanding service with professionalism

What We’re Looking For:

• Experience: Supervisory or managerial experience in retail is advantageous
• Skills: Strong leadership, excellent communication, and a customer-focused mindset
• Work Ethic: Thrive in a fast-paced environment and excel at multitasking

Responsibilities:

• Greet and assist patients and their families upon arrival.
• Provide directional guidance within the facility, helping visitors locate clinics, wards, and amenities such as the kopitiam.
• Offer physical support to patients with crutches or in wheelchairs, including assistance from taxis to the entrance.
• Maintain a friendly and empathetic demeanor, addressing any questions or concerns from patients and their families.
• Support staff in managing visitor flow and ensuring a smooth registration process.

Requirements:

• Min Nitec and above
• No experience needed , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.