Total 3,199 Senior Executive job vacancies in Tanjong Pagarr, Central Singapore

Responsibilities:

• Process claim application
• Checks for disbursement
• Exception handling and refunds
• Attend to escalated enquiries on claims
• Collation of data / information / statistics for regular reporting
• Provide administrative support
• Undertake additional tasks as assigned

Requirement

• At least a degree in any discipline or a diploma holder with at least 5 years of relevant work experience
• Experience in public sector grants and claims processing would be an advantage
• Admin exp are welcome to apply

Interested candidates please send a copy of your resume to [email protected]

Consultant In-Charge: Daniel Lee / R1989151

(EAST REGION) - Ubi

Main Responsibilities

1. Order Processing function:

• To process clients' orders.
• To liaise between internal sales/project and clients

2. Purchasing function:

• To make local and overseas purchases.
• To source locally and overseas.
• To negotiate with suppliers.

3. Logistics function (only 5% of work):

• To coordinate local deliveries.
• To coordinate international shipping.
• To liaise with store on incoming goods.

4. Any other ad hoc duties assigned.

Requirements

• Degree / Diploma
• Minimum 2 years’ experience in a Senior purchasing/supply chain position.
• Experience more than 5 years, will be considered for senior assistant manager position.
• Good organisation & communication skills.
• Motivated to work in challenging, fast paced, and result-driven environment.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”. or send your resume to “[email protected]”

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

(WEST REGION) - Joo Koon

Responsibilities

• Process monthly payroll and employee claims
• Administer employee leave and other benefits
• Submit employment income to IRAS including that of foreign workers
• Submit government-paid maternity and childcare leave claim, NS make-up pay claim etc.
• Handle performance management and compute annual increment and variable bonus as per instruction from Admin Manager and Top Management
• Assist Admin /HR Manager with the preparation of payroll budget
• Assist the Admin/HR Manager in implementing and developing good HR practices, policies and desired work culture and ensure that they are aligned with Company's objectives
• Handle company travel arrangements and expatriate administration issues
• Assist the Admin/HR Executive with the handling of general office administration including flight reservation, stationery, cleaning, gardening, security, company vehicles & handphones etc.
• Participate in government and industrial surveys

Requirements

• Possess at least a Diploma in Human Resource Management or Business
• Minimum 5 years of relevant working experience preferably in manufacturing industry
• Experience with time management and payroll systems
• Good knowledge and interpretation of the Employment Act
• Strong communication and interpersonal skills
• Meticulous, well-organized and able to work independently
• Proficient in Microsoft Office software applications

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

We are seeking a dynamic and experienced technical presales/architect professional eager to pivot into a solution sales role. This individual will play a pivotal role in our sales team, leveraging deep technical expertise to architect, develop, and sell compelling ServiceNow solutions that address complex customer challenges. This role offers the opportunity to directly impact our growth in the ServiceNow domain, shaping the future of digital workflow transformation for our clients.

Responsibilities:

• Solution Evangelism: Act as a key technical advisor and product advocate, articulating technology and product positioning to both business and technical users.
• Customer Engagement: Lead discovery sessions to understand customer challenges and requirements, translating them into effective ServiceNow solutions.
• Solution Architecture: Design and propose innovative solutions leveraging the Now Platform, ensuring alignment with client objectives and business outcomes.
• Collaboration and Leadership: Work closely with the sales, technical, and delivery teams to ensure cohesive and comprehensive solution delivery.
• Sales Strategy: Contribute to sales strategy and drive opportunities from qualification through to close, achieving sales targets.
• Continuous Learning: Stay abreast of ServiceNow platform updates, new features, and industry trends to maintain a competitive edge and provide value to clients.

Our Bosch Security Solutions, a leading brand in Singapore with extensive range of products portfolio in the domain of video surveillance, intrusion detection, fire detection, voice alarm, public announcement systems, professional audio, and conferencing system as well as access control and management systems. Through the years, our products are well received by our Singapore based customers has collaborated with us through our design, implementation, and maintenance projects. As part of BOSCH’s business expansion strategy, our Security Solutions Business Unit is seeking for a technical competent Senior Draft Officer to join our team in Singapore office.

As a Senior Draft Officer at Bosch Security Solutions, you will be instrumental in delivering high-quality engineering drawings and technical documentation essential for the development and support of our security solutions. This role requires a thorough understanding of Building Information Modeling (BIM), schematic and detailed drawing preparation, as well as proficiency in AutoCAD, Autodesk Revit and Navisworks. Your expertise will support various departments, including Projects, Sales, and Service, ensuring precision and compliance in all technical outputs.

Responsibilities and Duties:

• Produce engineering drawings for the Projects Department, preliminary design drawings for sales tender support, and updated drawings for the Service Department.
• Create and manage BIM, shop drawings, detailed drawings, schematic drawings, and Coordinate System Drawings (CSD).
• Coordinate and communicate effectively with various internal departments and external clients to produce and deliver accurate drawings on schedule.
• Mentor and supervise junior drafters, ensuring quality control and professional growth within the drafting team.
• Proficient in utilizing Autodesk Revit, Navisworks, and AutoCAD to produce BIM and shop drawings.
• Maintain an understanding of security systems such as Card Access, CCTV and Fire Alarm fundamentals to enhance drawing quality and relevance.

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT .

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Provide video and audio-conferencing system support to end users

• Manage incidents and requests from customers.

Job Requirements

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile/smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• Fulfil as a solutions provider for managed and unified communications solutions for corporate and SMB offices

• To grow and build a successful long-term relationship with the client by meeting and determining their business requirements.

• Good understanding of the Alcatel-Lucent/ Sangoma suite of UC products.

• Manage and grow individual sales pipeline.

• Develop new accounts while maintaining relationships with existing customers.

• Review and monitor own sales performance for gap closure to meet and/or exceed targets.

• Attend to customer requirements and deliver the appropriate solutions.

• Provide consultation and after-sales solutions to customers.

Job Description

Provide administrative support to sales department

Handle purchasing and liaise with customers

Process delivery orders / invoices and other ad-hoc duties

Requirements:

ITE to diploma holders

Fresh is ok to apply can on the job training will be provided

Job Description:

• Collaborate with both front-office and back-office departments at the branch to facilitate the processing of credit and trade transactions.
• Manage the setup of credit and trade transaction limits in the banking system and oversee limit adjustments.
• Conduct thorough evaluations of corporate credit risk associated with credit terms and conditions before the utilization of facilities, ensuring full compliance and approval before finalizing.
• Monitor and maintain control over applicable credit terms and conditions, repayment capabilities, account conduct, and the status of securities and guarantees.
• Maintain a vigilant watch over related risks and significant developments concerning credit risk assets, proactively suggesting appropriate risk solutions aligned with the Credit Risk Management framework and other relevant risk protocols.

Job Requirement:

• Possess a degree in Banking/Finance or an equivalent field.
• Demonstrate a minimum of 3 years of experience in credit risk management.
• Familiarity with credit documentation processes and procedures.

R22104464
EA: 19C9859

Responsibilities:

• Manage and direct the full spectrum of HR functions including monthly payroll processing and sales commission computation.
• Preparing annual staff performance appraisal, annual bonus, and salary review exercise
• Job posting, recruiting, and interviewing candidates/new staff.
• Handling of new joiners onboarding, orientation, preparation of employment letters and benefits administration
• Responsible and support management in dealing with employee’s grievances and disciplinary issues.
• Participates in MOM surveys.
• Maintain and update employees’ information/records/P file in HR system.
• Manage and maintain employees leave and claims.
• Manage foreign worker work pass applications, renewal, cancellation, pre-employment medical examination, OFWAS and IR21 submission.
• Monthly CPF, SDL, donations, FWL, FWL waiver submission and other statutory claims such as government paid child-care/maternity/paternity leave and NS reservist make-up claims.
• Submission of annual IR8A via AIS Scheme to IRAS.
• Propose and update company HR policy for leave, claim, benefits, etc.
• Liaising with bank and government parties for all funds/applications/renewal enquiries
• Update daily bank incoming funds and post to accounting system.
• Filing for all accounts & HR documents.
• Preparing of banking form such as direct credit authorization form, vendor creation approval form, Interbank GIRO form
• Collection of cash and cheques from Sales team.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref16(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Charmaine Tin Zi Jin

EA Personnel Reg No: R23113892

Requirement:

· Min. GCE 'O' Level or equivalent.

· At least 2 years working experience

· Well versed in Microsoft Office.

· Preferably to Speak and write in English and Mandarin (to liaise with English and Mandarin speaking associates on day-to-day work operation)

· Good communication and interpersonal skills with strong sense of urgency

· Detail-oriented, positive thinking, proactive service attitude and prioritize workload

· Work independently with minimal supervision

· Able to start work immediately or in short notice

Job Scope:

· Provide general administrative and clerical support

. Assist HR matters (annual/ medical leave/ payroll/ CPF submission)

· Manage the renewal of road tax, insurance, and inspections for all vehicles.

. Daily collection of letters from letter box

· Assist with basic bookkeeping

· Manage and maintain electronic and paper records, files, and documents

· Data entry, ensure accurate data updating and maintenance

· Monitor and maintain stock inventory

· Assist in any events planning include finding quotation

· Assist in associations matter

· Assist Chairman on corporate social responsibilities matters

· Assist Chairman’s PA

· Any other ad hoc duties as assigned by superior

• To perform and plan marketing activities include corporate branding, corporate communications, press relations, publicity campaigns, program marketing, market intelligence, advertising, product bundling promotions, sponsorships and event/seminar management

• To conduct market research & analysis to specify market requirements for current and future products

• To develop and maintain company website & establish professional corporate image

• To plan and execute company online marketing strategy

Job Description

Create sales leads in order to pursue new clients through referrals, business directories and even cold calling

Follow up on sales leads that might be generated by other employees or departments within the company

Regularly call or visit existing clients to ensure that they are still happy with using the product or services and to explain new products and services as they are made available

Ensure customer satisfaction, retention and maintenance of sales accounts

Requirements:

Minimum O level holders

Min 1 year experience in chemical related industry

Must have class 3 driving license and posses own car

• MNC
• Location: Alexandra Road
• Monday - Friday: 8.30AM - 5.30PM

Our client is a MNC in consumer electronics, business equipment and Electrical components.

RESPONSIBILITIES:

• Assist the sales team in solutions and color sales.
• Identify and prospect new market opportunities to establish new solution business models.
• Cultivate and strengthen relationships with existing and new customers and distributors.
• Develop effective sales strategies to increase market share and profitability.
• Manage the solution sales cycle, including analyzing customer requirements, preparing sales proposals, testing solutions, conducting solution demonstrations, and overseeing installations.
• Provide solution training for the sales team and distributors.
• Oversee project development and implementation.
• Host webinars.
• Analyze industrial trends and the competitive landscape, conduct market research, and identify new business opportunities to achieve sales targets.
• Stay updated on government grants and policies.

REQUIREMENTS:

• Possess Diploma in Computer Science or Engineering or relevant discipline.
• Possess experience in IT control or related field.
• Refined business acumen for customer and vendor management.
• Knowledge of Color Management and Managed Print Services is an advantage.
• Preference is given to candidates with experience in Document Solutions Life Cycle.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Job Description

• Understands the strategic direction and values of the Function (including Strategy, Charter, Ways of Working, Team values) ensuring that the activities executed, and behaviours exhibited are in line with the Function and company.
• Lead audit projects, which includes planning the audit, assigning areas to internal auditors and co-sources, reviewing work steps and finalizing an audit report, to functional and other appropriate (e.g., IIA) standards
• Supervise internal team members, external consultants and guest auditors as appropriate on audit projects.
• Support the team on delivering to the Function’s KPIs.
• Assist in developing audit programs by effectively identifying key financial, operational, technology and related business risks.
• Maintain complete and accurate work papers to a high-quality standard that substantiate, and evidence findings are in Riskonnect and review work papers from junior members and co-source.
• Work with the Function’s leadership team to maintain and develop relationships with key stakeholders, and proactively seek feedback, to help ensure the audit work carried out adequately addresses the key risks in the Group.
• Work with the business to facilitate improvements in the controls environment to mitigate risks to an acceptable level.
• Ensure that reported actions agreed with management are followed-up to establish whether they have been carried out to an acceptable level.
• Assist with the preparation of appropriate Management and Audit Committee reporting
• Work with other team members to ensure audit work and other projects undertaken throughout the Group provides appropriate assurance.
• Assist in the continuing development and improvement of the team
• Carry out other work as required.

Requirements

• Audit/finance background (typically 5 to 8 years experience).
• Relevant IA/ Accounting qualification (e.g., ACA, CPA, CIA) or working towards it.
• Ability to think objectively, attention to detail, strong analytical skills, ability to see 'big picture'.
• Strong communication skills in both English and Mandarin (both verbal and written).
• Enthusiastic, confident and a team player, flexible and positive approach to work, including willingness to undertake international business travel across region and beyond.
• Analytical/innovative thinker, who is comfortable making tough decisions and focused on continuous learning and process improvement​
• Ability to work independently

We’re looking for a highly driven and motivated Business Development Executive (Restaurant Solutions) for our team in Singapore. If you are looking for a place where you can gain hands-on exposure and have direct impact, then this may be the place for you!

The ideal candidate will have a track record as a significant individual contributor – comfortable working independently, whilst working closely with the management team.

This role will be based in Singapore and will report to the Sales Team Lead.

Responsibilities:

As a Business Development Executive, you will work as a member of our B2B sales team and will be responsible for the execution of our sales plan which includes:

• Introduce company’s products or services to potential customers and negotiate sales over the phone or in person
• Address customers’ questions and concerns accurately
• Maintain consistency in quality of calls and service standards
• Commit to departmental and individual sales targets assigned
• Work closely with the Vendor onboarding team to ensure smooth onboarding and activation of accounts signed
• Gather market insights on deals to target in the space
• Proactively identify potential clients and build collaborative relationships with them
• Serve as primary point of contact for holistic account relationship
• Spontaneous to collaborate cross-functionally with internal teams as part of a persistent commitment to provide top-notch support to potential clients
• Manage and expand relationships with top restaurant key partners and identify growth opportunities to collaborate for further business developments

• Leading corporate firm
• Singapore based, permanent headcount
• Require someone who can do carbon accounting, carbon calculations, reporting, financial analysis

Responsibilities would include:

• Review GHG emission data inputs submitted by data owners to ensure compliance with Group’s requirements, resolve issues to achieve on-time submission, promote transfer of sustainability-related knowledge to the owners
• Assist with the group’s scopes 1,2,3 GHG emissions calculation and inventory development, and identify improvement & efficiency opportunities to achieve higher process efficiency
• Handle queries from external auditors and facilitate closure of any findings
• Assist with system implementation and process automation to refine reporting processes
• Proactively track and evaluate the development of climate risk disclosures in the region, keeping a watchful eye on emerging trends and the changing regulatory landscape
• Assist with the implementation of the organization’s climate-related financial statement metrics and related disclosures in a note to its audited financial statements
• Establish strong stakeholder relationships and maintain effective communication channels

Profile of Ideal Candidate:

• Bachelor’s degree in any discipline
• 1-5 years of relevant experience within sustainability / ESG
• Must be strong with numbers, data, financial analysis, and know calculation of Scope 1 & 2 emissions following GHG protocol
• Basic knowledge of key sustainability standards and frameworks (e.g. GRI, UN SDG, TCFD)
• Possess strong logical and analytical thinking skills with attention to detail and accuracy
• Enjoys working in a fast-paced and demanding environment while delivering desired results
• Strong team player who thrives on excellence and continuous improvement
• Comfortable working with multiple stakeholders from various background

If you are keen to have a preliminary chat, please send me your CV directly to [email protected] quoting reference number CL/BH-162197/FB
Data collected is strictly used for recruitment purposes only and will be treated with strictest confidence. Your profile will also only be sent out after seeking your consent.

EA Personnel No. R1548449
BeathChapman Pte Ltd
EA Licence: 16S8112

Job purpose

• Reporting to the Retail Manager; your responsibilities include but not limited to:

• Overall accountable for retail stores, including P&L, fulfilment of targets (sales, productivity, …), SOPs and

• policies of the company

• Monitor sales and provide routine/monthly sales reports with recommendations for business growth

• Resolve the issues, maintain the standards and enhance the operations process

• Make sure that the stores comply with all health and safety regulations

• Lead F&B team by attracting, recruiting, training and appraising talented personnel

• Preserve excellent levels of internal and external customer service

• Ensure stock control policies are followed diligently to control stock loss and cost control

• Forecast quantities that need to be purchased from HQ to maintain healthy stock on hand

• Ensure stores are following the brand guidelines and are well merchandised

• Be able to lead a project (new store opening, event, …)

Requirements

• Proven food and beverage management experience

• Working knowledge of various computer software programs (MS Office, POS)

• Ability to spot and resolve problems efficiently

• Communication and leadership skills

• Up to date with food and beverages trends and best practices

• Ability to manage personnel and meet financial targets

• Strong resistance to pressure, strong teamwork

• Guest-oriented and service-minded

Duties and Responsibilities

• Develop business development strategies, objectives and action plans to achieve distribution, seeding and sales objectives in Ergonomic and Healthcare industry

• Gather customer masterplan and implement strategies for both volume and value growth within specific accounts

• Collaborate with marketing teams to develop and execute trade marketing promotional plans

• Identify new business prospects as well as service existing accounts.

• Ensure healthy account receivable.

• Check opportunities through Gebiz, Ariba, Sesame and others

• Ensure allocation and allotment of products to customers

• Serve and submit customer with detail on Tenders.

• Ability to articulate product datasheet

• Able to prioritize and plan ahead

• Strong team player

• Willing to learn

• Willing to travel occasionally

• Willing to perform duties after office hours/public holiday or weekend

• Entry level candidates are welcome to apply

RED an expanding international M&E consultancy, with a proven track record in low energy design, focused on providing excellent design solutions to clients.

We now seek an experienced Senior Electrical Engineer to be based in our Singapore office to inspire others. You will have the ability to run small and large sized projects, undertake a client facing role in the development, design, and co-ordination of engineering projects You will have experience in the delivery of data centres along with other sector experience including commercial, hotel, retail, and hotel design desirable.

Your excellent communication and interpersonal skills, both with colleagues and clients, and experience working on innovative projects with leading client organisations, and contractors will equip you to take a future pro-active role in forging client relationships of our sector portfolio.

You will possess good commercial awareness, in addition to having robust technical knowledge relevant to building services design, and capable of incorporating those technologies into the hotel / hospitality and leisure sector. The position will ideally suit someone who is currently working in building service consultancy and is prepared to work ‘hands on’.

Role Responsibilities

• Responsible for running of medium size projects. Undertakes a client facing role in the development and design and coordination of engineering project services for Mechanical or Electrical installations, systems, equipment, facilities etc.
• Develops and specifies applications of controls, instruments, and operating systems for all building engineering services purposes
• Surveys tests and reports on existing electrical/mechanical installations
• Specifies activities to ensure that manufacturing, construction, installation, and operational testing confirm to functional specifications and customer requirements
• Day to day decision making on project progress and direct liaison with and provides advice to client
• Represents Company at technical meetings with customers, professional teams and contractors teams
• Carries out engineering calculations to ensure drawings meet required robust industry and legal standards
• Responsible for technical content and accuracy of Trainee, Graduates and Engineers
• Validation and checking of designs and specifications

Job Requirements:

• BEng, MSc, and have sufficient experience
• Degree Qualified, Licensed Engineer, MCIBSE/MIEE or HNC/HND plus appropriate experience or equivalent
• Working towards Chartered/Professional Engineer status
• Competent in specification design/drawing for several building types
• Sound knowledge of key Health and Safety issues and legislation
• Ability to use IT based calculation and spreadsheet software
• Good understanding of BS SC and International design codes and Standards

If you think you have what it takes to join an award winning team and help RED continue its exciting journey, we want to hear from you!

Job descriptions

Corporate Sales:

• Manage existing corporate accounts and establish relations/acquire new corporate clients to increase the market penetration.

• Develop new business channels consistent with the brand positioning through other companies / business channels. (ex. hotels, corporations, retailers)

• Process sales orders, calculate cost in order to maintain’ company margins and manage stock on hand for Singapore

• Handling B2B sales order from customer, including the arrangement of warehouse packing, delivery and related document preparation.

• Manage and submit quotations and organize proposals to customers independently.

• Manage and organise Corporate Gelato Kart Service and chocolate events with corporate customers.

• In charge of liaison with Shopping Malls’s Marketing team and redemption programs with Merchants for sales opportunities (seasonal gifting pitches) and for cross promotions.

• Responsible for client credit collection and for the overall invoicing process.

• Responsible for enquiries from corporate communications channels (website and social media)

Wholesales Sales:

• Work closely with the existing wholesalers/distributors and support the growth to reach the Sales target.

• Negotiate sales deal and ensure the implementation of our sales strategy.

• Provide timely commercial proposal and proactively look for new clients suitable to company positioning in assigned.

• Build effective account relationships.

• Monitor client’s credit status and review with Finance team.

• Consistently perform market research including proposed assortment, price and merchandising

Requirements:

• Candidate must be proactive and creative, able to purse new ideas to meet sales target. Excellent English, Mandarin is a plus for English & Chinese speaking people.

• 1-2 years’ experience in Wholesales/Corporate sales (Retail or F&B business is preferred)

Primary Function of Position

The Senior Analyst works closely with marketing and sales leadership to perform detailed analyses for the commercial organization and proactively provides strategic insights and guidance to senior executives. There is significant interaction with commercial executives as well as cross-functional work across commercial finance, training, marketing, and our Asia sales operations teams. This is a highly analytical role involving the manipulation of large data sets, requires a keen understanding of sales and marketing concepts, and the ability to communicate and develop meaningful work relationships with multiple executive business partners.

Essential Job Duties

• Serve as a business consultant for Asia Marketing and Sales leadership
• Develop models and dashboards to track new product launches and the impact of marketing programs and initiatives
• Develop, articulate, and defend analytical positions
• Support customer data capture and analytics for major marketing tradeshows and events
• Provide detailed and actionable analysis to the marketing and sales organizations to drive performance
• Provide analytics and ROI around peer-to-peer learning initiatives, including surgeons who perform case observations, proctoring events, and mentor/epicenter sites
• Develop tools and dashboards that highlight opportunity and enable our capital sales team to more effectively sell da Vinci technology
• Participate with cross functional-teams to investigate and resolve operational issues
• Provide early insights regarding market trends and the resultant strategic/business model impact Utilize SQL and Tableau to query CRM, Customer Service, and Finance databases
• Work with Executive commercial leadership to develop board-level presentation materials
• Use analytical skills to verify or dispel anecdotal insights

The position is responsible for ensuring high level of guest satisfaction and ensuring good customer feedback and response to customers’ queries in a timely manner.  Reaching out and liaison with tour agencies and the increase the sales tickets and meeting the monthly sales target.

Primary Responsibilities

Providing A Great Shopping Experience

• Handling customer complaints and concerns.
• Answer to customers questions through in-person, phone, email, chat and may also providing timely, empathetic help that keeps customers’ needs at the forefront of every interaction.
• Be personalized, competent, convenient and proactive.
• Detailed guest product knowledge and assist guest with selection of gifts and souvenir based on details product knowledge.
• To ensure stocks are fully replenished on retail shelves at all times. Takes corrective action or communicates half empty shelves to Senior Operations Executive.
• Operate P.O.S machine and handle cash and other payment methods professionally, courteously. Understands how to handle local and foreign currency.

Provide Retail Experience That Meets Guest Expectations

• Manage and communicate merchandise opportunities to Boutique Manager.
• Participate on monthly inventory stock take.
• Proactively engages with all guests and upsells items.

Supervision/Training Of The Retail Team

• Inducts and trains Retail Associates in technical skills and product knowledge.
• Manages team within guidelines of the hotel.
• Coaches Retail Associates to constantly improve or maintain performance and provides guidance where performance is below expectation.
• Ensures execution and maintenance of all Visual Guideline as well as guaranteeing the visual presentation of retail store is meeting all set Raffles standards.
• Ensures that safe working practices are followed including emergency procedures.
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Develops own knowledge and skills as a contributing member of the Retail team.

Online Orders And Store Orders

• Ensure that all web orders and enquiries are answered timely.
• Ensure all online products information, inventory and new products are  up to date
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Continuously develop own knowledge and skills as a contributing member of the Retail team.

Other Responsibilities

• To oversee and ensure smooth processing of mail orders request.
• Timely providing feedback from guests to enhance guest’s experience.
• To observe professional and customer focused telephone etiquette at all times.
• To be familiar with any and all promotional events for the Retail store or hotel.
• Corporate purchase/festive hampers.
• To record and handle any defective and damaged goods and highlight to Manager in timely manner
• Performs any other duties and responsibilities that may be assigned.

Tour Guide

• Manage and communicate with tour guide at the boutique.
• Participate in relationship building with the tour guide.

Responsibilities:

• Process claim application
• Checks for disbursement
• Exception handling and refunds
• Attend to escalated enquiries on claims
• Collation of data / information / statistics for regular reporting
• Provide administrative support
• Undertake additional tasks as assigned

Requirement

• At least a degree in any discipline or a diploma holder with at least 5 years of relevant work experience
• Experience in public sector grants and claims processing would be an advantage
• Admin exp are welcome to apply

Interested candidates please send a copy of your resume to [email protected]

Consultant In-Charge: Daniel Lee / R1989151

Job Responsibilities:

• Assisting the Head of Risk Management in the direct oversight of the Company’s credit portfolio, market risk & liquidity risk management (mainly Interest Rate Risk via Asset & Liability Management). This would include the implementation of the credit, market and liquidity risk framework, policies and procedures.
• Providing accurate and appropriate risk information and opinion for Asset and Liability Management Committee (“ALCO”) and credit portfolio reports for (Credit Portfolio Committee (“CPC”).
• Performing in-depth, ad-hoc analysis and formulating an opinion and escalation to Senior Management as needed.
• Provide support for regulatory requests eg. Provision of regulatory reports and analysis.
• Effective collaboration with Finance, Marketing and Loan Admin Departments for credit, market and liquidity risk related matters.

Job Requirements:

• Bachelor Degree in Finance, Economics or quantitative specialization.
• With 3 - 5 years’ experience in risk management, market risk experience is preferred.
• Demonstrated ability to work effectively and independently
• Excellent communication skills
• Able to start immediate or within a month is a plus.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”. We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Khor Khang Qin

EA Personnel Reg No: R22109669