Total 2,938 Senior Executive job vacancies in queenstown south east

• Need to oversee facility maintenance by upkeep of essential systems, such as air conditioning, lighting, and fire safety.
• Coordinate with vendors and contractors, ensuring maintenance and repairs are executed punctually and in line with company quality and safety standards.
• Develop and manage a comprehensive maintenance schedule to optimise facility operations and ensure timely completion of routine tasks, inspections and projects.
• Assist in facility-related projects, ensuring all activities adhere to company policies, safety guidelines and established protocols.
• Ensure all facility operations comply fully with internal company policies with particular attention to safety and risk management protocols.
• Maintain precise facility records, handle timely renewals of necessary licenses and permits and ensure documentation aligns with company requirements for quality control and compliance.
• Oversee on-site activities to ensure that vendors and contractors rigorously follow company safety policies and contractual terms.

Job Requirements:

• Min 1 year experience in similar position and industry (Logistics/3PL)
• Good interpersonal skills and attention to details.
• Excellent communication skills, able to communicate with all levels internally or externally.
• Good problem-solving skills and ability to work independently.
• Good time management and good team player.

Customer Program Management:

• Collaborate with cross-functional teams to design, implement, and manage customer programs that align with the company's strategic objectives.
• Oversee the end-to-end execution of customer-focused initiatives, ensuring timely delivery and high-quality outcomes.
• Monitor program performance, analyze key metrics, and implement improvements to optimize program effectiveness.

Stakeholder Engagement:

• Build and maintain strong relationships with internal and external stakeholders to understand their needs and expectations.
• Act as a liaison between different departments to ensure alignment with program goals and objectives.

Data Analysis and Reporting:

• Utilize data analytics tools to track and analyze program performance metrics.
• Prepare regular reports on program effectiveness and present findings to relevant stakeholders.

Continuous Improvement:

• Identify opportunities for process improvements within customer programs and collaborate with relevant teams to implement enhancements.
• Stay updated on industry best practices and incorporate relevant advancements into program strategies.

Training and Development:

• Provide training and support to customer-facing teams to ensure a consistent and high-quality customer experience.
• Develop training materials and resources to enhance team knowledge and skills.

The incumbent champions all matters relating to digital marketing with a key focus in the US and UK regions spanning from website management and promotional activities to the optimization of digital assets and marketing leads generation, supporting the overall aim of driving web traffic, raising the profile and brand image of the company and increasing revenue.

Responsibilities (Including but not limiting to)

• Influence and implement the paid digital strategy
• Work very close with the paid media agencies to make sure the strategic goals are achieved
• Conduct monthly meetings with key regional executives discussing paid media performance
• Be a team player working with multiple internal teams in getting internal campaign setups
• Create and update brand website content through Sitecore CMS
• Liaise with Sales, Marketing & Revenue teams and external vendors to execute campaigns and promotions on multiple platforms
• Prepare accurate monthly reports by pulling data from multiple sources, including Adobe Analytics and Google Analytics
• Responsible for technical SEO; apply SEO best practices, so that pages are indexed and presented well on the search engine
• Edit and update digital creative assets to augment digital marketing activities with a focus on paid media

Requirements

• Degree in Marketing / Digital Marketing, Business and/or related fields
• Experience handling CMS for a website; familiarity with Sitecore is a plus
• Proven track record as a digital marketer in a multi-continent or multi-country capacity; experience working in hotel chains will be hugely advantageous
• Experience in using analytics tools such as Google Analytics or Adobe Analytics
• Social media campaign management and Adobe Photoshop experience is preferred
• Experience in managing paid media

• SG Top 10 Logistics MNC
• Basic $3850 - $5000
• AWS + Variable Bonus
• 5 days (8am-7.45pm)
• Location: Changi South
• Walking distance from Expo mrt
• Straits Times' Singapore Best Employers 2024

Responsibilities:

• Understand program dynamics and explore cross-unit business opportunities.
• Develop and implement strategies to improve operational performance and evaluate their effectiveness.
• Drive continuous improvement projects (CIPs) focusing on workplace safety, automation, process optimization, and productivity gains.
• Engage with customers through improvement projects, operational excellence meetings, and initiatives.
• Promote and sustain LEAN practices such as 6S and root cause analysis to enhance efficiency and eliminate waste.
• Manage multiple improvement projects simultaneously while meeting deadlines.

Requirements:

• Degree holder with a contract logistics background preferred; Six Sigma Black Belt is a plus.
• Expertise in problem-solving, data analytics, and continuous improvement practices like LEAN, 6S, and Kaizen.
• Proficient in project management, meeting deadlines, and managing diverse expectations.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R1873990 | Lucky Lee Ding Cong

SuperSteam is a market leader and the top choice for cleaning professionals. We are honoured to receive the prestigious Enterprise 50 award in 2016, which recognises the fifty most enterprising privately-owned local companies in Singapore.

As a fast growing company, we require a Customer Admin Support Executive to champion administrative and operational support to field and indoor technicians.

This position requires you to be precise, meticulous, responsive and sensitive to our customers.

Job responsibilities:

· Assist with customer’s request through phone-in and emails.

· Arrange technicians daily servicing schedules.

· Track and provide direct support to assigned technicians

· Process paperwork and invoices in SAP system

· Monitoring & updating service tickets in field management system

· Follow-up with customers on outstanding open service tickets

What we need:

· Minimum 2 years of experience in a similar field / industry.

· Training will be provided.

· Comfortable with processing paperwork and preparing job schedules.

· Co-ordination works between suppliers, clients and internal teams

· Good team player with positive work attitude

Responsibilities:

• Conduct site recce and client briefings
• Back-end preparation and support of projects and events
• Ensure smooth operation of events
• Assist manager in servicing existing and new clients
• Follow up with clients on their enquiry of our products and services
• Co-ordinate with manager on daily on-site project work
• To be on-site to supervise the progress of work deployment
• Supervise, lead and manage operations team to ensure works are done in safe and timely manner, and per the client’s requirements
• Drive company lorry with care to transport goods and/or workers to various job sites (If applicant has driver licence)
• Handle ad-hoc administration duties

Requirements:

• Enjoy working outdoors
• Good learning attitude and keen to take on new challenges
• Good communication skills and hardworking
• Team-player with initiative and willing to take on responsibilities
• Able to work on weekend/Public Holidays should the need arise
• Able to work irregular hours should the need arise
• Proficient in MS Office applications

Job description

1) Drive company IT matters and propose solutions to meet business objectives.

2) Maintenance of IT infrastructure, kiosk and provide server administration and support (AD, ESXI and Hyper-V)

3) Provide technical support to users on hardware and various applications

4) Communicate effectively with users to identify and resolve issues timely

5) Provide technical support, monitor system, security and EDR updates

6) Conduct periodic system preventive maintenance checks, patches updates and review log report

7) Perform server and network management

8) Maintain proper IT documentation, contracts, SOPs

9) Provide regular progress and status update, and follow through on IT projects

10) Adhoc duties assigned by Manager

Job requirements

• Minimum Diploma in Information Technology or equivalent.

• CCNA, Microsoft Windows Certified, Cyber Security and etc.

• Preferably with a minimum 2-3 years' experience in Deployment/Maintenance Server & Network

• Knowledge of cyber security is an added advantage.

• Strong in problem solving multi-tasking, systematic and organised

• Must be a team player, self-motivated and able to work independently.

We are seeking Occupational Therapists who are passionate about working in the following areas: Paediatric Rehabilitation (Early Intervention Programme, Continuing Therapy and Special Schools), Adult Rehabilitation, Community-Based Rehabilitation (Day Care Centres, Day Rehabilitation Centres and Nursing Homes), Vocational Rehabilitation as well as in the field of Assistive Technology. You will join a dynamic team of allied health professionals to provide a wide range of services to our partners in the community sector.

You will be required to assess and identify the needs of individual clients so that appropriate therapeutic intervention and programmes may be recommended/implemented. You may also be involved in conducting group therapy and public education/outreach in certain programmes.

Additionally, you will need to keep abreast of the latest research and developments on occupational therapy and be involved in networking with hospitals and other community organisations. Senior Occupational Therapists will be expected to take on supervisory and administrative roles in addition to clinical work.

Requirements:

• Masters or Degree in Occupational Therapy or its equivalent (preferably recognised by the Allied Health Professional Council in Singapore).
• Eligible for registration as Occupational Therapist under the Allied Health Professions Act 2011 in Singapore.
• Good communication and interpersonal skills.
• Applicants for the position of Senior Occupational Therapist should have at least 5 years of relevant working experience, including one year of clinical supervision to practicing Occupational Therapists.
• Experience in management and multi-agency collaboration will be an advantage for Senior Occupational Therapist position.

If you have the passion to work in a non-profit and community based organisation, we invite you to join us. Interested candidates, please click on "APPLY" now.

Remuneration will commensurate with qualifications and experience.

Only shortlisted candidates will be notified.

Job Summary:

The ideal candidate will have extensive experience in designing, implementing, and maintaining complex broadcast and IT systems in a live television or broadcast environment.

Responsibilities:

• To assist and report to Audio & Comms Manager to ensure smooth running of daily engineering operations.
• To have the ability to solve problems with minimal instruction, independent and adaptable.
• To be flexible with work time, both in the office and overseas as required.
• Conferring with producers, talents, and others to determine and achieve the desired sound for a production.
• Setting up, testing and adjusting broadcast audio equipment and de-rig equipment after event completion.
• To be able to troubleshoot electronic equipment to a system level.
• Operate, maintain, and configure Communication Equipment/ Audio infrastructure from the ground up-Well versed in LAWO, RTS, RF equipment and AOIP
  Able to update software and equipment to the latest version from manufacturer.
  
• Assisting or reporting of Audio / Comms equipment problems and ensure the equipment is repaired on time for next production.
• To introduce, adopt and train team members on latest technologies.
• To be able to direct, instruct and manage assistant engineers and possible system integrators on projects.
• To have excellent oral and written communication skills including conversational English as well as computer skills.
• To be able to draft technical reports.
• To be able to read technical (Auto CAD) engineering drawings and willing to learn.
• Any other ad-hoc duties.

Requirements:

• Adaptability: showing flexibility, responding well to new challenges, is open to change
• Organization skills: ability to plan in advance with attention to details, ability to prioritize tasks when dealing with multiple deadlines, ability to remain calm and focused a dynamic environment, ability to be productive during periods of high workload and enable smooth project delivery
• Teamwork: ability to create and maintain positive working relationship and work well with other team members, and help to improve the team environment
• Communication: Listens well and is open to honest feedback, and able to communicate clearly and effectively
• Willingness to travel away from home regularly, sometimes for long periods.

The incumbent is responsible for providing administrative and operational support for the Nursing Department. May handle confidential information from time to time and maintains strict confidentiality.

• Provides administrative and operational support to the Nursing Department
• Supports regular Nursing Department meetings/ trainings by making logistics arrangements.
• Process and handle finance transactions, payment and claims
• Makes arrangements for and co-ordinates meetings or events convened by the Nursing Department, and for catering requirements when necessary
• Collates and updates tracking sheets, budget, and any other clerical support to Nursing Department
• Requisites and monitor utilization of office supplies in the Nursing department
• Supports in Training and Development - coordinate department training internal/external course and provide logistics support for training setup
• Database management – maintain training records, KPIs, Policies and submit training hours to Singapore Nursing Board (SNB)
• Provides administration support for onboarding nurses such as IT and pass access
• Participates and supports in projects and events, and any other duties as and when assigned or appointed
• Provides non-clinical support in clinical areas

Requirements

• Diploma in Business Administration or equivalent
• Minimum 1 year of working experience
• Good IT skills and highly proficient in MS Office applications such MS Word, Excel, Power point
• Good oral and written communication skills
• Able to work independently in a fast paced working environment and possess good time management
• Meticulous and eye for details
• Positive work attitude and ability to work with all levels of staff

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Job description

The scope of work for an Account HR Executive typically includes a combination of financial and human resources responsibilities.

1. *Accounting*:

- Managing financial records, including accounts payable and accounts receivable.

- Handling payroll processing and ensuring accurate salary disbursements.

- Monitoring expenses and managing financial transactions.

2. *Human Resources*:

- onboarding new employees.

- Managing employee records and HR documentation.

- Assisting with performance appraisals

- Handling HR compliance and legal requirements.

3. *General Administrative Tasks*:

- Maintaining and organizing office records and files.

- Assisting in office correspondence and admin

This role often requires good organizational skills, attention to detail, and the ability to task between financial and HR functions.

Bachelor’s degree of relevant working experience.

Roles & Responsibilities

You will be considered for positions available in the following departments:

• Radiology, Pathology, Intensive Care Medicine, Urology
• Completed specialty training in the relevant specialty in countries such as Australia, Canada, Hong Kong, New Zealand, Singapore, UK or USA.
• Recognised postgraduate Medical Degree such as MRCP, FRCP, FRACP, ABIM or its equivalent, recognised by the Specialist Accreditation Board and the Singapore Medical Council*

*Visit the Singapore Medical Council (SMC) website (http://www.smc.gov.sg) for the list of registrable basic and postgraduate medical qualifications.

Job Summary

Purpose of job

Case management and psychosocial intervention for various clientel groups from youths, adults, caregivers, seniors with mental health challenges in the community in accordance to ethical and legal guidelines.

Key Responsibilities Areas

• Ability to provide case management, psychosocial intervention, care coordination and recovery support for clients with alleged or diagnosed mental health issues.
• Able to work independently to conceptualise, implement intervention plans and follow-up with clients.
• Support intake and referral services.
• Work together with community partners or stakeholders for case conferences pertaining to complex cases.
• Create programme, conduct and facilitate groupwork for clients and caregivers if needed.
• Provide talks to raise awareness of mental health issues and dementia.
• Update of sessions into the system for reports according to service requirement.
• For Senior Social Worker position, clinical supervision is expected.
• To undertake any duties as assigned by the Head, Community Mental Health and the Executive Director.

Requirements

Experience:

• Experience and/or knowledge in working with clients on Mental Health challenges and Person-Centred Care and recovery will be an advantage.
• Experience in case management, group work and community work will be an advantage.
• Good organisational skills, highly motivated and service mindset to serve the community.
• Ability to work independently and as a strong team player.
• Good administrative and computer skills with proficiency in MS Office

Qualifications:

Grad Diploma/ Degree in Social Work

Others:

Required some travelling and home visits to different locations.

Please send in your CV with expected salary to [email protected]

Only shortlisted candidate will be notified.

Job Purpose

To manage the overall Supply Chain operations in the company:

• Identifying and qualifying supplier, source and periodic price negotiation for direct and indirect supplies so as to expand supplier base and reduce company cost.
• Ensure assurance of supplies with minimum inventory levels to ensure order fulfillment
• Manage warehouse operations to achieve Inventory accuracy and orders fulfillment.

Core Responsibilities

Procurement

• Source and identify suppliers for direct/indirect materials/services to expand supplier base and for new project/production needs.
• Obtain quotes from newly source suppliers to achieve competitive costing and continuous cost reduction
• Lead in conducting periodic price negotiation with suppliers to ensure competency in cost for materials/services.
• Be part of team to conduct supplier qualification audit as well as parts qualification to ensure suppliers can meet company needs.
• Qualify suppliers once suppliers are selected in order to add suppliers into the Approved Vendor List.
• Conduct supplier performance review on a regular basis to manage supplier qualify and updates on suppliers’ capabilities.
• Maintain standard operating procedures applicable to the Procurement department to ensure work flow process are consistence.
• Develop and negotiate favorable supply agreement with suppliers.
• Work with other department and suppliers to develop appropriate supply chain model to ensure assurance of supplies with minimal inventory holdings
• Work with other department like Engineering/Warehouse to ascertain quality standards of items supplied and established Quality plan
• Supervise & train junior staff in leading the team in accomplishing all above duties.
• Any other task/project assigned by management

Purchasing

• Develop Purchasing strategy for different categories of supplies to ensure on time order fulfilment with minimum inventory for direct purchases
• Ensure all indirect purchases needs of company is being fulfilled based on user’s needs
• Review Purchasing strategy periodically with Management to propose change when market trend changes
• Provide periodic alert and updates to customer (internal/external) to ensure any issues/delays are promptly highlighted and necessary actions are taken
• Work with principals/suppliers to ensure goods are delivered on time to fulfill customers/company’s needs

Warehousing

• Manage warehouse team to ensure timely receiving/issuance of materials
• Manage warehouse team to achieve order fulfillment requirements specific to all customer
• Ensure overall inventory integrity of all goods in warehouse

Skills & Experience Required

• Minimum 2 years of related experience in a supply chain management role would be an advantage.
• Work experience in both direct & indirect materials sourcing and purchasing would be an advantage.
• Ariba, SAP knowledge is an advantage.
• Experience with requirements and risk management expectations related to outsourcing and vendor management is an advantage.
• Expert negotiation/influencing skills with demonstrated ability to influence negotiated outcomes required.
• Strong analytical and problem solving skills grounded in continuous quality improvement required.
• Proven ability to plan and perform and have been involved in work presenting new or regularly changing problems, work from broad instruction, deal with complex factors not easily evaluated.
• Excelled interpersonal skills with proven ability to develop and maintain effective vendor, business partner, and regulatory relationships, influence decisions and collaborate effectively across the organization required.
• Proven ability to review, monitor, and recommend amendments to contracts and implement business processes to manage against contractual obligations required.
• Extensive spread sheet analysis and strong mathematical abilities for planning of stock control and replenishment.

Qualifications / Certifications Required

• Bachelor's degree in Engineering, Supply Chain or related fields. Relevant logistics or procurement certification is an advantage.

• Assist in annual operating plans and target for the department.
• Review sales & expenses budgets and evaluate periodically of the performance of the department and takes corrective actions as and when required.
• Working closely with operation department to ensure smooth and timely execution and achieve excellent customer service.
• Conduct market research to identify new business opportunities and market trends.
• Analyze competitors' products, pricing, and strategies to identify opportunities for differentiation.
• Build and maintain strong relationships with existing clients to ensure customer satisfaction and retention.
• Provide excellent customer service, addressing any inquiries or concerns promptly and professionally.
• Negotiate terms and conditions of sales agreements and contracts with clients.
• Communicate with customer for the deployment of machines related issue.
• Ad hoc duties as assigned by the Department Head

Job Description

a) General

1. Maintain and update Crewing Calendar factoring projects and in-house needs and crew leave.
2. Support and provide information on Time Off In Lieu (TOIL) entitlement for in-house crew on a monthly basis.
3. Maintain an updated crew database for both in-house and freelancers with positions, grades, job scale, and performance, rate of professional fees, responsiveness, reliability, skills and technical competencies.
4. Any other ad-hoc crewing responsibilities.

b) Project-Related

1. Obtain relevant project information from Sales Department for crewing needs including details such as location of project, crew positions, duration of project, crew rate, and any other additional requirements.
2. Consult project technical manager to identify the crew requirement and skill sets required for each project.
3. Roster project with in-house and freelance crew.
4. For freelancers - Negotiate fees, manage contracts and other documents, and outline expectations and company policies.
5. Arrange and/or coordinate crew logistics including preparation of per diems, visa application, flight, accommodation, transportation, and meals.
6. Plan for crew contingencies for unexpected situations that may jeopardize projects.
7. Supper project crew by playing an active role in all communications related to crew (logistics and crew welfare).
8. Provide replacement crew if a crew member becomes unavailable due to sickness, flight cancellations, etc.
9. Assist in all project closeout activities including evaluation of project performance (from crew perspective), archival of projects, and preparation of close out reports.
10. Incorporate crew performance evaluation reports into crew database.
11. Tabulate and analyse project crew financials (freelancer fees, logistics, Per Diems, etc.) report to Crewing Manager cost over-runs or irregularities.
12. Verify invoices received from freelancers for billing.
13. Assist in reimbursements for projects for in-house crew members.

Requirements

• A qualification in business/economy/finance/HR or any other related area.

• Minimum of 2 years’ experience of working experience in related field.

• Excellent client management and relationship skills

• Excellent organisational, communication, interpersonal and project management skills

• Ability to contribute and multi-task in a high performance and fast-paced environment

• High attention to details

• Negotiation skill

• Expert proficiency in Microsoft Office suite

• A good understanding of mass media and communication (preferably in broadcasting industry)

Job Description

1. Input up-to-date research findings and prospect data into database.
2. Conduct simple research using public sources to help identify new individuals and corporates who could be potential stakeholders, and to help compile profiles to prepare for specific events.
3. Compile and update information in the departments CRM database.
4. Provide support in preparation of data for development of new data analytics projects, e.g., studying effectiveness of email content.
5. Other basic database admin connected to prospects.

Requirements

1. Minimum A-Levels/Diploma qualification
2. Possess experience working on databases and reviewing and collating quantitative data or qualitative information from public sources.
3. Possess some research experience and skills (e.g. academic/study research, market research, fundraising research).
4. Knowledge of MS Office applications including MS Excel, Word. CRM would be an advantage
5. Ability to work on tight deadlines and work independently and in a team.
6. Demonstrate resourcefulness and flexibility.

**This role would be a 6 months(renewable) contract position.

Khaty Zainal

R22111204

BGC Group Pte Ltd(Outsourcing)

EA 05C3053

As a speech therapist, you are expected to:

• Assess and identify the needs of individual clients to recommend appropriate therapeutic interventions and programmes
• Conduct individual or group therapy to ensure client outcomes
• Participate in public education/outreach to build an inclusive society
• Keep abreast of the latest research and developments in speech therapy and be involved in networking with hospitals and other community organisations
• Senior speech therapists will be expected to take on supervisory and administrative roles in addition to clinical work

Requirements

• Masters or Degree in Speech Therapy or its equivalent (preferably recognised by the Allied Health Professional Council).
• Eligible for registration as speech therapist under the Allied Health Professions Act 2011.
• Good communication and interpersonal skills.
• Fluency in local languages will be an advantage.
• Applicants for the position of senior speech therapist should have at least 5 years of relevant working experience, including one year of clinical supervision to practicing speech therapists.
• Experience in management and multi-agency collaboration will be an advantage for senior speech therapist position.

If you have the passion to work in a non-profit and community based organisation, we invite you to join us. Interested candidates, please click on "APPLY" now.

Remuneration will commensurate with qualifications and experience.

Only shortlisted candidates will be notified.

You will support the implementation of initiatives aimed at improving patient experience and building a patient-centric culture in NNI. You will also administer the feedback management process, including service recovery and active engagement of patients, caregivers and staff.

Requirements:

• Recognised Degree with at least 2 years of working experience in customer / patient service operations
• Strong command of English and a second language
• Proficient in writing
• Adept in conflict resolution, data analytics and presentation
• Good planning and organisation skills
• Independent, resourceful and able to handle multiple projects
• Excellent interpersonal skills, skilful in managing multiple stakeholders

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

We are looking for a dynamic individual to become the bridge between Bacha Coffee’s online community and the MarComs team, by building relationships with the online audiences through content engagement and moderation across a multitude of online platforms (Instagram, Facebook, Youtube, Google etc) on a global level. The individual will also be liaising with the agency in charge of China social platforms (WeChat, Weibo and Little Red Book) to be on top of online conversations. The ideal candidate would have impeccable problem-solving skills, listen and report online conversations from current/aspiring brand consumers and have excellent communication, with the support of his/her superior(s).

We are growing the team in a time of exciting continued global expansion, and you will have a platform to gain valuable experience and be challenged to think strategically as well as execute in an effective manner a varying range of tasks. You will be working with an energetic and dynamic team with opportunity for career growth and deliver impact with guidance from leaders with strong industry experience.

Primary Relationships:

The position works within the Corporate Communications Team, with the occasional support of the Customer Care department.

The position will have dual reporting; where the incumbent reports directly to the Assistant Marketing Director, alongside the Social Media Team.

Outside the organization, the position coordinates primarily with the brand’s online audiences on all social media channels.

Job Descriptions:

• Engage with all mentions and reposts to continue building a strong sense of community with the brand’s audiences
• Answer all customer queries on social media platforms in a timely manner and, where appropriate, transfer customer’s request to the Customer Care department to obtain specific information and escalate cases if needed
• Monitor daily/weekly/monthly performance on key operational metrics and execute timely interventions to ensure Customer Care matters are resolved
• Create monthly listening reports for the Social Media team
• Identify any challenges, gaps and opportunities in current Community Management SOPs and proactively suggest appropriate improvements and solutions to address them
• Document all resolved cases and most frequently asked questions in the internal database for tracking and improvement purposes
• Abide to Bacha Coffee’s policies and standards whenever addressing any customer online

Requirements:

• At least 2 years of experience in a customer service environment
• Good customer care and excellent communication skills
• Display strong willingness to learn and initiative
• Able to work under pressure and tight timelines
• Experience dealing with local and international markets and customers
• Fluent both written and oral in English; proficiency in other languages would be a plus

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

POSITION SUMMARY

• Follow up pricing enquires from overseas and ad-hoc project inquiry.
• To plan, direct & facilitate consolidation via SIN gateway based on situational scenarios.
• Assist in project management, business planning, service improvements & strategy development with the objective to provide progressive leadership for the workgroup, exceed service commitments & customer satisfaction, generate revenues and achieve long-term profitability.
• Support Pricing desk and Gateway arrangement.
• To assist the Load Planner to communicate, coordinate, monitor all airline space and warehouse activities.

PRINCIPLE DUTIES AND RESPONSIBILITIES

• Set strategy at area of control, create short term & long term plans for operational needs.
• Support Air Gateway Lead assigned tasks. Formulate, implement & review contingency plans to support overall operations & individual areas of operations.
• Provide direction & support for resolution of pricing issues, establish & execute service contracts, review customers’ feedback & initiate improvement measures.
• Initiate & plan long-term service enhancement projects, evaluate short-term & long-term results; assist in new operations development & initiatives in order to ensure continuous improvements at areas of control.
• Ensures compliance with system allocation policy and process to meet sales and operational service requirements.
• Follow handling procedures established by the management.
• Monitor the operations performance on system and ensure the timeline fulfillment.
• Other duties as assigned to the position.

JOB SPECIFICATIONS

Academic:

• GCE ‘O’ Level or above.

Experience & knowledge:

• Three (3) years relevant experience.
• Experience in the freight forwarding industry is required.
• Must be computer literate and able to prepare documentation quickly and accurately.

Attribute:

• Visionary leadership, human relations and communication skills.
• Problem-solving & decision-making.
• Detail oriented.
• Good communication skills.
• Must be fluent in English and local languages.

Requirements

Have minimum 5 years of experience in OutSystems and related web-based languages like HTML, CSS, and JavaScript.

Bonus points if you are familiar working with design systems

- Have solid experience in relational databases and SQL.

- Have experience in CI/CD (e.g. Gitlab, Jenkins), including in the context of OutSystems.

- Skillfully write high-quality, well-tested code and you are comfortable with software engineering concepts such as OOP and SOLID

Job responsibilities
● You will oversee or take part in the entire cycle of software consulting and delivery from ideation to deployment and everything in between
● Youwill act as a mentor for less-experienced peers through both your technical knowledge and leadership skills
● Youwill use continuous delivery practices and DevOps tools to deliver high-quality software as well as value to end customers as early as possible
● Youwill work in collaborative, value-driven teams to build innovative customer experiences for our clients
● Youwill establish trusting and thoughtful partnerships with a client’s leadership across engineering and commercial functions
● Apply the latest technology thinking from our Technology Radar to solve client problems

Job qualifications
Technical skills
● You have extensive experience in OutSystems and related web-based languages like HTML, CSS, and JavaScript. Bonus points if you are familiar working with design systems
● You have solid experience in relational databases and SQL.
● You have experience in CI/CD (e.g. Gitlab, Jenkins), including in the context of OutSystems

Requirements;

Must-Have Technical: ReactJS, NextJS, TypeScript and Kotlin/Java. Non-Tech: Good communication skills, mentoring, and resilience.
development of CI/CD pipeline and applications deployment using cloud services such as AWS
Nice To Have: database migration, Agile/SCRUM setup

Proven experience as a Full Stack Developer or similar role

• Experience developing desktop and mobile applications
• Familiarity with common stacks
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
• Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)

The incumbent is responsible to design, develop and implement AR and FRDMP programs, scripts, batch jobs for AR/ FRDMP systems. He/she will work with stakeholders across various functions to deliver technology solutions to address their business needs.

Job Responsibilities

• Perform impact analysis for upstream and downstream changes that affect the systems.
• Utilize programming methodologies and languages and adhere to coding standards, procedures and technologies while contributing to the technical code documentations.
• Design, develop and deploy the programs, shell batch scripts, complex MSSQL and T-SQL scripts (packages, stored procures, functions, and triggers).
• Follow the organizational SDLC processes to deliver the project or enhancement requests, create/update the SDLC documents including functional and non-functional specifications, technical design documents, test plan, test cases, release procedures, system operational documents, user manuals etc.
• Participate in design reviews and provide input to the design recommendations; incorporate security requirements into design; and provide input to information/data flow; participate in code reviews and ensure that all solutions are aligned to pre-defined architectural specifications.
• Investigate and troubleshoot the production issues and system problems escalated by IT operation team, identify the root cause, provide workaround to rectify the issue/problem, and work out the long-term solution to fix issues/problems permanently.
• Involve in regularly maintenance activities, e.g., yearly DR drill, quarterly support for server or platform software patching, etc.
• Provide ad-hoc support for other IT service requests, e.g., data extraction, data alteration, extract system logic, answer to users’ inquiry about the data/logic in the system, etc.
• Manage, maintain, and support applications and the corresponding operating environments, focusing on stability, quality, and functionality against service level expectation.
• Evaluate the current system state, identify aspects which could be improved and recommend changes to achieve the improvement.
• Coordinate production release preparation, provide on-call support and afterhours/weekend support as needed to cover change deployment.
• Highlight or escalate risk and issues to relevant parties in a timely manner.

Job Requirements

• Masters or bachelor’s degree in Information Technology, Computer Science, Manage Information Science, Banking and Finance or equivalent.
• Min. 2 years’ experience on MS SQL Server development (SSIS packages, stored procedures, functions, triggers).
• Familiar with Software Development Life Cycle (SDLC) process.
• Possess problem-solving ability and work well in a challenging technical environment, with capability to multi-task whilst delivering high quality solutions.
• In-depth understanding of database management systems.
• Strong communication and influencing skills.

Job Description:
We are looking for a passionate and creative Marketing Executive to join our team. The ideal candidate will be responsible for developing and executing digital marketing strategies to increase our online presence, engage our audience, and drive sales growth. If you have a knack for storytelling, a keen eye for design, and a deep understanding of digital trends, we want you on our team!

Key Responsibilities:

• Develop, implement, and manage digital marketing campaigns across various channels, including social media, email, SEO, and paid advertising.
• Create engaging and relevant content for social media platforms, website, and email newsletters.
• Monitor and analyze the performance of digital marketing campaigns, providing insights and recommendations for improvement.
• Manage the company's social media accounts, including content creation, scheduling, and community engagement.
• Collaborate with the design team to create visually appealing graphics and videos.
• Conduct market research to identify trends and opportunities for growth.
• Stay updated with the latest digital marketing trends and best practices.
• Coordinate with external vendors and agencies as needed.

Requirements:

• Min Diploma in Marketing, Communications, or related field.
• At least 1 year of relevant experience in marketing.
• Proficient in using social media platforms (Facebook, Instagram, LinkedIn, etc.) and digital marketing tools
• Excellent written and verbal communication skills.
• Creative mindset with a strong attention to detail.
• Ability to work independently and as part of a team.
• Knowledge of graphic design software (Adobe Creative Suite, Canva) is a plus.

Interested applicants, you may either apply via here or sent an email at [email protected].

At present, we do not require assistance from recruitment agencies. All applications should be submitted directly by candidates.