Purpose of Role
The Fund Administration Executive will have direct responsibility for the administrative and fiduciary duties for a portfolio of investment funds, employer solutions trusts, pension funds, and other structures, ensuring timely delivery and high quality of service to both intermediaries and clients.
This is a client facing/client servicing role, and the Fund Administration Executive will work closely with senior administrator(s)/ client manager(s)/fund accountant(s) to service the needs of clients on a day-to-day basis.
Key Accountabilities
Administrative:
The Fund Administration Executive will ensure that all supporting documents and information are maintained (whether electronically or physically) according to agreed policies and procedures, and in compliance with regulations.
Intermediaries / Clients:
The Fund Administration Executive will ensure he/she delivers high quality service to all intermediaries and clients. The Fund Administration Executive will maintain good relationships and regular communications with clients/ intermediaries.
He/ she will be responsible for overseeing and handling a portfolio of investment funds, employer solutions trusts, pension funds, and other structures, with the following key duties:
- Manage and process day-to-day administration of a portfolio of clients (e.g. investment funds, employer solutions trust, pension funds), and ensure delivery of high quality services to all intermediaries and clients
- Take responsibility for undertaking first level oversight review and testing of trust/fund requirements, record-keeping, resolutions and payment instructions in accordance to agreed trust/fund timeline, procedures and relevant regulations
- Liaise with external parties to obtain relevant valuation statements for NAV calculations
- Prepare and review periodic fund and trust valuation and oversight reports; communicate with clients, issue statements for investors and beneficiaries (e.g. employees for ESOP and investors/ fund managers for investment funds)
- Process invoice payments, subscriptions, redemptions, distributions and notices in accordance to requirements of the fund/trust requirements
- Working and coordinating with other team members belonging to local or other offices, where required, to ensure smooth and efficient administration and high quality services
Commercial:
The Fund Administration Executive will achieve personal targets as set out for the role. He/she will support the Head of Fund Services in understanding and acting upon the profitability of client book and ensuring prompt collection of debt.
Risk:
The Fund Administration Executive takes responsibility for carrying on risk screenings on clients / related parties according to agreed policies and procedures. He/ she will also be responsible to provide relevant information to third parties (such as banks) for annual reviews.
The Fund Administration Executive should demonstrate understanding and awareness of client profile risks, transaction risks and escalate concerns to management, whenever necessary. He/she should keep up to date with changes in laws and regulations, company’s policies and procedures.
Knowledge and Experience
Professional and Technical Experience:
The Fund Administration Executive will demonstrate good theoretical and practical understanding of the day to day administration and regulatory requirements of investment funds, employer solutions trusts, and pension funds. He/she should have at least 2-3 years of experience in fund administration/client services with international or mid-large local fund administrators, trust/corporate services providers, and/or employees incentive services providers.
Personal Attributes:
The Fund Administration Executive should be client-centric , be motivated to build strong client relationships, and work towards exceeding targets and goals. He/she should possess the following attributes:
- Flexible and professional
- Ability to work in a fast driven and dynamic work environment
- Independent, self-driven and proactive
- Ability to plan and prioritise work to meet tight deadlines
- Strong organisational and analytical skills
- Good interpersonal skills
Language Skills:
Fluent in both English and Mandarin
Academic and Professional Qualifications:
Relevant qualification (degree, professional certification, diploma) in Business, Accounting/ Finance, Corporate secretarial is preferred.
Other Skills
Investment & Fund Services
Fund Administration/Fund Accounting & Valuation
Pension Funds
Pensions Administration
Administration
Accounting
Trust Administration
Regulatory Requirements
