Total 4,653 Manager job vacancies in Changi Road, Singapore

Primary Objective

• To manage a portfolio of Retail and non-Retail non-performing loans (“NPL”) and formulating strategies for recovery action;
• To provide effective management information support for diligent monitoring of NPL accounts and in ensuring prompt follow up actions;
• To assist in periodic internal and regulatory reporting of NPLs in a timely manner; and
• To assist in the administrative functions of Loan Recovery as assigned.

Key Responsibilities

To develop skillsets in recovery under the retail and non-retail NPL portfolio so as to achieve targeted recovery action to meet KPIs assigned.

Tasks

• To manage the legal recovery actions by the Bank including but not limited to appointment of external legal counsels in the Bank’s panel, liaising with the legal firms, collating and maintaining the borrowers’ information from various credit files, checking the accuracy of borrower’s information/data produced by the legal firms and following up on subsequent legal actions until all legal avenues have been fully exhausted.
• To tackfully engage with customers who responded to our legal actions for loan recovery/collections.
• To coordinate with / assist fellow colleagues to engage borrowers who responded to the Bank’s legal demands for formulation of a restructuring and rescheduling (R&R) plan under a credit application to management for approval. Thereafter, proper follow through in documentation/administration functions for implementation and monitoring that approved plans are diligently complied.
• To promptly and diligently file Proofs of Debt (“POD”) for borrowers bankrupted or under Debt Repayment Scheme.
• To assist in any reporting matters as assigned by the Head of Loan Recovery.
• To assist in proper filing and administration tasks within the Loan Recovery.
• To assist on all recovery and ad-hoc tasks as assigned by the Head of Loan Recovery.

MANAGE THE DAILY OUTLET OPERATIONS: RESERVATION, SERVICE, MANNING AND HYGIENE

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Long Term planning to create initiatives that furthers the outlet overall goal
• Assessing and analysing outlet budgets to find ways to minimize expenses optimize profits 
• Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue
• Identifying of opportunities to expand or shift course in order to take advantage of changes in the market 
• Monitor the reservation status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget
• Work with Talent & Culture to recruit suitable colleagues
• Control outsource labour supply, casual labour and overtime
• Communicate with team during daily briefings and conduct monthly department meetings
• Ensure regular training and re-training when needed
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Ensure hygiene and food safety compliance in the outlet and related areas

PROVIDE MEMORABLE DINING EXPERIENCE THAT EXCEEDS GUESTS’ EXPECTATIONS

• Lead the F&B team to personalize the guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Lead a Heartist® approach to guest experience/service with the F&B team
• Provide immediate attention to guest complaints and provide appropriate service recovery.  To follow up and to establish correct procedures to prevent future recurrence
• Work closely with the culinary team to maintain food quality and to create attractive food products that support the image of the outlet/hotel and incremental business volume
• Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
• Focus on the dining experience for LCAH members

ACCOMPLISH Cost Containment and Profit Enhancement

• Implement, monitor, train and maintain control measures to impact food costs, beverage costs, labour costs and operating supply costs for the outlet and to be in line of budget

• Plan, implement and measure profit enhancement programmes constantly in the areas of  menu engineering, profit contribution, revenue generation, productivity, pricing and costing for products used in the outlet
• Interpret financial reports: create and implement plans or promotion to improve  profits for the outlet
• Compile financial data and use the data to coach the service team how to use suggestive selling to improve the overall financial performance

MANAGEMENT AND LEADERSHIP OF THE F&B TEAM

• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting
• Drive consistent service and process improvement, be entrepreneurial
• Use the performance review process to identify and develop talent for growth management performance issues, using a coaching styles

INVOLVEMENT AS A MEMBER OF THE HOTEL LEADERSHIP TEAM

• Interface the needs/requirements of other departments with the F&B Service: Laundry, Property Maintenance, Sales & Marketing, Engineering, Front Office, Security, Finance, T&C and Culinary
• Provide a level of Safety & Security for all colleagues
• Develop own knowledge and skills to grow as a business partner and leader.

Main Duties and Responsibilities

· Manage day to day operations and ensure smooth running of Futurum campus.

· Proactively engage customers and build good rapport through understanding of students and their progress development.

· Engage in effective sales pitch through familiarising with Futurum curriculum and programme.

· Support management in planning and executing strategies to increase sales.

· Plan, organise and communicate to customers on the various programme and campus events.

· Serve as customer’s main point of contact and manage communication platforms.

· Responsible for customer enquiries, student enrolment and post-sales services.

· Coordinate class schedule and arrange for replacement teachers when necessary.

· Monitor student attendance and follow up to arrange for makeup lesson.

· Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

· Share expertise and provide guidance to direct report.

· Motivate and work as a team in the achievement of service excellence and centre targets.

· Liaise with landlord on updates.

Perform any other duties and responsibilities as assigned by the Operations Director.

Campus Manager

Job Specification

· Possess Degree in Business/Marketing or equivalent.

· At least 1 years of relevant experience in hospitality, marketing or education industry.

· Proficient in Microsoft Applications - Excel/Words/ PowerPoint.

· Good communication and interpersonal skills.

· Meticulous, organised and able to multi-task.

· Prior experience working with children is an added advantage.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• ODOS (Office of Dean of Students) Brand and Communication Strategy
• Departmental-wide lead and gatekeeper, ensuring consistency, quality and effectiveness of delivery of ODOS' key communications messages internally and externally.
• Build ODOS' brand and reputation by collaborating closely with Dean of Students (DOS) and ODOS Unit heads to understand their communication needs and objectives, to develop the communications strategy and detailed action plan and activities for each unit, including identifying publicity opportunities across digital and print platforms.
• Effectively connect ODOS activities, programmes and initiatives to the overall SMU key strategic initiatives, as well as harmonising plans and messaging of the ODOS units.
• Marketing and Communications
• Co-ordinate and manage annual communications schedule.
• Collaborate with ODOS units in creating and implementing campaigns, coordinating campaigns across various channels to ensure a unified brand experience, as well as regularly monitoring campaign performance and making data-driven adjustments for continuous improvement.
• Evaluate the success of various communication strategies and provide and implement recommendations for improvement.
• Manage ODOS' website / webpages, including copy updates, liaison with designers / developers, including posting of announcements on relevant sites.
• Craft ODOS' e-newsletter, DOS' messages, announcements and information messages to students, in collaboration with other offices or agencies, internal or external, as required.
• Prepare and produce required reports to management and external agencies.
• Proactively generate and implement effective communications in a timely manner to drive awareness of programmes, events, initiatives and activities on a regular and ad hoc basis.
• Leverage copywriting skills to create compelling content for articles, social captions, and various marketing materials, including supporting video production for ODOS units and events.
• Preparation, production and distribution of all publicity material and collateral; writing, editing, liaising with key staff members and proofing all copy.
• Collaborate with student leaders to guide and support marketing/communications efforts in ODOS events/projects.
• Develop and maintain an archival system and process to support communications objectives.
• Serve as the primary liaison between ODOS and OCCM to maintain brand consistency, and work in partnership with OCCM to provide guidance on university-level branding policies as well as advice on communication strategies.
• General Tasks and Duties
• Support the organisation and execution of programmes/activities/events at the department level, including (but not limited to) sustainability and student wellbeing initiatives.
• Contribute to the operationalization of ODOS initiatives/programmes.
• Manage working relationships with other units, offices and external parties to the highest degree of professionalism.
• Attendance and minutes taking at regular and ad hoc meetings.
• Perform general administrative and finance functions, including attending to email enquiries.
• Any other roles and responsibilities as assigned by the Reporting Officer.

• Bachelor's Degree with at least 3 years of relevant work experience.
• Strong communications skills , both written and verbal. Strong ability to copywrite, proof-read and write for a wide variety of channels and audiences, adapting style and messaging appropriately.
• Strong collaboration skills - ability to work with colleagues across a range of skills and expertise to achieve desired outcomes.
• Able to work independently to organise, plan and manage projects simultaneously, as well as a team player with the ability to effectively engage with team members of all levels and across departments.
• Adaptable, resourceful, and with strong organisational skills - work well under pressure and deliver high-quality communications under tight deadlines, with excellent attention to details.
• Able to multi-task and work effectively in a fast-paced environment with changing requirements and shifting priorities.
• A keen sense of ownership and accountability and act with a sense of urgency to meet tight deadlines.
• Experience in managing digital and social media marketing campaigns, events management, websites, content and marketing collateral development will be advantageous.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors Community, and Therapy.

RESPONSIBILITIES

As a strategic partner, the HR Business Partner (HRBP) aligns the people strategies & policies in the assigned Division(s) with the overall THKMC mission, vision and objectives. The HRBP serves as a consultant to the Divisional Director(s) and managers on HR-related issues, while at the same time, act as employee champion and change agent to all in the assigned Divisions. HRBP assesses and anticipates HR-related needs, and regularly communicate these needs within HR and with the Heads of the Business Units. The HRBP forms partnership and build relationship to deliver value-added services to both management and employees that reflect the desired outcome of THKMC's people strategies.

Main Duties and Responsibilities:

• Build a relationship as a trusted HR advisor with Divisional Directors and managers in the Organisation / Division
• Partner with Business Units on their manpower planning and needs. This includes working with hiring managers to implement recruitment strategies and processes to fill Division vacancies
• Manage and resolve any employee relations issues. Where necessary, conduct objective investigations
• Work closely with both management and employees to improve work relationships, build morale, increase productivity and retention
• Provide HR Policy guidance and interpretation
• Review and consult with Divisional Director(s) on Division's establishment and optimization of manpower resources
• Initiate improvements to internal HR processes, systems and communications towards enhancing service and user experience
• Conduct exit interviews, compile and analyse the reason for attrition
• Participate in and manage HR projects and initiatives

• Degree in Human Resource Management or related qualifications
• Minimum 6 - 8 years of relevant working experience in HR Generalist role
• Proficient in MS Office Applications (Word, PowerPoint, Excel, Outlook, etc.)
• Experience in project management and implementation
• Good knowledge of Employment Act and Labour Laws
• Ability to take initiative and work independently and collaboratively within the team
• Demonstrate the ability to build and maintain effective interpersonal relationships at all levels
• Strong analytical thinking and communication skills (both written and verbal)
• Ability to handle sensitive matters with tact and discretion, while building trust and upholding confidentiality
• Well-developed prioritization, time management, and multi-tasking skills
• Ability to work under pressure, meet deadlines and drive projects to completion
• Resourceful and enjoy challenges
• Considerate, courteous, and treats others with respect

ACCOUNT MANAGER (KEY CORPORATE ACCOUNTS)

MORE INFORMATION:

• Company: Award-winning International MSSP (Connectivity and Managed Security Services Provider) Organization that specializes in providing Connectivity (local, regional, global), Managed Network, Managed SD-WAN, and Managed Security solutions. Also provides Premium Residential & SME broadband & cybersecurity services.
• Opportunity Nature: Permanent Employment
• Working Hours: Monday – Friday (9 AM – 6 PM)

RESPONSIBILITIES:

• Managing key corporate clients by:

1. Identifying and pursuing new business opportunities.
2. Meeting and exceeding revenue targets (through strategic account management).
3. Developing relationships with key contacts (within assigned accounts).
4. Supporting daily operational tasks (such as billing, revenue forecasting, and resource coordination).

• Other relevant duties as assigned.

REQUIREMENTS:

• Experienced with B2B Account Management or Business Development (within IT, Tech, Telco sectors)
• Self-disciplined & motivated, able to work independently as well as in a team setting.
• Advantageous to have, but not a must have: Knowledgeable in areas of Broadband, Connectivity, SD-WAN, SASE, Cybersecurity, Salesforce.
• Attention to detail, and solution oriented.
• Comfortable and able to do regional travel (1 – 2 times a month): have corporate offices in Singapore, Hong Kong, Malaysia and Philippines (but clients hail globally from 150 countries)

To Apply, please kindly email your updated resume to [email protected].

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our internal resume database for future opportunities.

APBA TG Human Resource Pte Ltd (14C7275) || Yadanar Su Mon (R1549384)

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Key Responsibilities

• Drive pre-commercial Business Development activities for PALEO ingredients (new markets, new customers, new product ideas, new applications)
• Build strong relationships with potential customers and distribution partners
• Lead price negotiations to obtain the most optimal margins
• Perform accurate reporting activities on your business, your market and your competitors, including market intelligence information
• Update the CRM tool and inform the Chief Business Officer on customer projects
• Build knowledge on meat-alternatives markets and applications – becoming a trustworthy spokes partner for customers and peers.
• Be the contact for Paleo’s Regulatory Science Lead for registration and regulatory compliance matters in the region
• Report to the Chief Business Officer

Key Qualifications

• Master’s degree in Bioengineering, Food Technology, Agricultural Science, Veterinary Sciences, Biochemistry, Biological Science or a similar degree
• Affinity with food industry or food ingredients
• Strong communication and analytical skills
• Commercial talent and good people management skills
• Excellent spoken and written English, knowledge of Chinese is real advantage
• You are able to travel up to 30% of your working time

Offer

• An exciting position in a fast growing and innovative start-up
• You will become member of a fun and result oriented team
• Potential to grow in function and responsibilities in a developing organization
• Flexibility to work from home and at the office
• 5 working days (Monday – Friday), 40 hours/week
• Salary range: 110k-130k SGD (includes bonus in form of 13th month)

Job Scope

1. Working together with sales team to maintain or excel (but not constrainted to) a minimum monthly sales target of S$100,000. (As a good guide for fluctuating monthly sales, the figure may be calculated base on a three month average).

2. To help in the servicing of customers in terms of conceptualizing of machine processes, writing up of proposals and quotations.

3. Help PM (Project Manager) in the planning of capacity to ensure timeline is being met. This is done with the help of a Master Project Schedule.

4. Coordinate with internal and external designers on the customer requirements to ensure customer needs are met.

5. Project monitoring to ensure timely delivery of goods.

6. To be involved in the process of new business development in new areas of industries.

7. Involved in public relations taking care of overseas partners and customers.

Salary: Basic ($4500-$6500) + Sales commission

Requirements

1. With at least 3 years experience in Manufacturing Automation Machines. Knowledge in CAD software and common Miscrosoft software is required.

2. Educational qualifications: Diploma (or higher) in any discipline. Those with related experience may apply.

3. Self-motivated, objective driven. Multi-skill and multi-tasking required. Independent, self-initiative and creative.

4. Good interpersonal communication skills required.

5. Able to work well with others in terms of commitment, interests and adopting positive attitude.

6. Frequent traveling may be required.

7. Class 3 driving license added advantage.

8. Willingness and flexibility are added good pre-requisites.

9. Preferably to possess own vehicle (car allowances provided).

Others

1. Working location: Woodlands

2. Working hours: Monday to Friday, 8.30am – 5.30pm

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for a Project Manager (Software, IT Application)

Internal Code: A24066

What will you do?

The Project Manager shall be involved in strategizing and implementation of projects and initiatives involving the requirement study, procurement, management, implementation, and maintenance support of applications.

What are we looking for?

• At least 5 years of IT Application PM experience in recent years.
• Recent relevant experience in Vendor and Contract Management, Change Management / Service Request Management, Problem/ Incident Management.
• Strong analytical, conceptualisation and problem-solving skills.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Results and customer oriented.
• Effective communication skills.

It will be advantageous if you have:

• Relevant experience in supporting Government Projects.
• Exposure in managing project budget, timeline as well as scope.
• Experience in supporting applications operations.
• PM certifications, SCRUM master certification and/or practical experience with Agile Methodologies, tools and delivery, and proficiency in Microsoft Azure.
• Experience in healthcare domain knowledge.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Commercial Contracts Associate at Checkout.com:

Checkout.com is seeking a dedicated Commercial Contracts Manager to join our Legal Team to support the business growth and expansion!

Your main responsibility will be to provide assistance to the Legal team and the business in all commercial contracts related matters, including to review, draft and negotiate a variety of contracts (NDAs, bespoke pricing provisions, amendments, novation agreements etc.), maintain a variety of standard contractual documents, assist with the allocation of work and a variety of other administrative tasks as well as advise on ad hoc legal and commercial queries.

You may also provide assistance and guidance to various internal clients across a diverse range of Regulatory (e.g. Financial, Data Protection, Competition etc.), Corporate (e.g. M&A, Company Secretarial) and Compliance related issues across multiple jurisdictions.

Collaborating with all core functions within the company, the successful candidate will have the opportunity to work on a broad range of projects and play a key role in supporting the company’s rapid growth. 

About You:

• Prior in-house contracts management experience (5yrs+). Experience in the Finance and/or FinTech industry (e.g. payment institution, e-money institution, bank) would be an advantage 
• Excellent time management skills and the ability to handle a large workload
• Ability to work autonomously and independently with minimal mentorship
• Ability to manage a busy agenda with autonomy
• Demonstrate excellent critical judgement, quick thinking and agility.
• High level of written and interpersonal communication skills
• Strong level of accuracy and attention to detail
• Be open-minded and willing to accept new challenges
• Proficiency in English

Purpose:

To provide high quality service deliverables to the firm’s Real Estate (RE) Fund clients you are responsible for, ensuring all deliverables are met and the clients expectations are managed and met on a day-to-day basis.

This entails reviewing all Financial Statements and disclosures and ad-hoc client deliverables in relation to providing fund administration services to RE clients.

Expected to manage a dedicated RE team and help to improve the processes and efficiencies of the department.

Be subject matter expert of RE Fund accounting and administration processes.

Core Responsibilities:

• Manage multiple fund relationships and responsible for quality and timely delivery of services to a portfolio of clients
• Supervision of various client service teams to ensure meeting of all client deliverables
• Be an ‘expert’ on designated clients including understanding technical details of their LPA, SLA, SHA, Fee Agreement and any technical nuances
• Minimise risk to IQ-EQ by ensuring all procedures and checklists are followed by all team members

Tasks / Duties:

Client Delivery

• Timely delivery of quality service to RE clients to ensure client satisfaction is met
• Complete reviews on designated client work (includes NAV, Financial Statements and other Ad Hoc Tasks) and assist on reviews for other teams as required
• Review team’s KPIs with client in accordance with agreed SLA’s
• Maintain regular contact with clients, build good networking relationships and setting the right expectations
• Assist with new business take on where required.

Management of Workflow

• Ensure client deliverables are prepared in a timely manner and meet set quality standards
• Work with back office team to ensure adequate resources are allocated and fully utilised
• Provide constructive feedback to back office team on a timely basis and ensure Back Office receive appropriate development support
• Plan workloads and utilise support team / additional resources where necessary to ensure deadlines are achieved
• Identify opportunities to improve internal processes and increase operational efficiency

IQ-EQ Fee Management

• Ensure our electronic time sheets are completed timely, and accurately for all hours worked and recording ad hoc work completed for billing purposes
• Ensure timely billing to clients and follow up for outstanding balances

Risk

• Ensure relevant procedures and checklists are adhered to by staff to minimise risk of errors
• Report any breaches, complaints or errors to compliance officer promptly
• Ensure all errors are reported and rectified in a timely manner upon identified

Other

• Undertake any additional reasonable requests as deemed by the firm

Junior product manager

What you will do:

· Drive the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, requirements development, and product launch

· Translate product strategy into detailed requirements for prototype construction and final product development by Engineering teams

· Create product strategy documents that describe use cases, technical requirements and impact on business model

· Collaborate closely with Engineering, Marketing, and business teams on the development, QA, and release of products and balance of resources to ensure success for the entire organization

What you have:

· 1 to 2 years’ experience in building consumer product as a Product Manager

· Experience in building web-based platform preferred

· Experience in building product for emerging market preferred

· Comfortable to work in a fast-paced start-up environment

· Excellent communication and presentation skills

· Fresh graduate are welcome

· Requires Chinese reading and writing skills

• Be the resource person on Government Authorities' requirements
• Oversee dissemination of shared technical information including latest Government Authorities' requirements
• Compliance of technical requirements
• Authorities Submission
• Monitor the status of submission to the Authorities
• Checking and supervision of production drawing
• Proficient in BIM
• Committed, resourceful, and a good team player
• Able to work within tight deadlines

Visa DPS is one of the world’s largest processors, providing our customers with innovative issuer processing solutions. Not resting on our laurels, we want to transform and modernize the Visa DPS platform, technology, and product set into a unified best-in-class processing business (DPS One) to drive the next generation of payment innovation for our issuing partners.

DPS One Client Tools & Configuration Singapore Team is part of a bigger Agile Release Train (CT&C ART) spanning multiple Scrum Teams across US, UK, Poland and Singapore. Currently there are two full Scrum Teams in Singapore working on a wide variety of projects built using .NET, Java, SQL, React.JS tech stack to deliver core business value to the CT&C ART.

Our desire is to build products and solutions that deliver delightful experiences with substantial value propositions across the payments ecosystem. Our Train’s mission is to delight clients by providing integrated servicing tools, minimize manual effort associated with onboarding, and accelerating their adoption of new products and services.

Check out our product offerings for Visa Issuing Solutions and DPS in particular.

We are looking for a talented and mature Sr. Manager to join our team in Singapore!

As a Sr. Manager in the engineering team (Developers & Functional Testers), you will be reporting to the Engineering Sr Director who is the CT&C ART Technical Business Owner. Your focus will be to oversee the day-to-day activities of a team roughly of size 6 to start with, who will report directly to you. The team would comprise of engineers ranging from fresh college graduates to senior experienced professionals with close to 4-6 or even more years of relevant experience.

The engineers design, build and enhance solutions meant for our customers in an agile, fast-paced environment. You will be working with colleagues across the company, who will help support and challenge you every day. Designing solutions, writing code, unit testing code, developing test cases, automating test cases and frequent check-ins for continuous integration is part of the DNA of this engineering team. You will see your team’s code going to production in just a few weeks and used by strategic accounts worldwide. We need a technically strong, compassionate leader to manage this team and guide them to the next level of success. If this sounds exciting, we would love to chat and tell you more about our work culture, solutions, and opportunities.

Our team, as well as our group works under the principles of a common engineering model with both development and test automation expertise. You are expected to have hands-on experience and sufficient knowledge to guide the engineers and unblock them as needed on an on-going basis. This role will also need you to manage Scrum ceremonies for the teams under CT&C ART based out of Singapore, carefully oversee co-ordination with other teams and stakeholders within the Train and cross-functional teams across other DPS One Trains to ensure proper planning, execution, and delivery.

Your responsibilities will include:

• Actively oversee developer activities for feature development and bug fixing and ensure delivery of on-time, high-quality, secure code.
• Review high and low level design of new systems as well as enhancements / defect fixing that the team undertakes and provide input / proper guidance as needed.
• Ability to guide engineers to design systems in addition to guidance available from architecture team in terms of technical direction of solution to be implemented.
• Review test strategy and test cases meant for functionally testing features end-to-end, to ensure optimum quality of solutions.
• Be able to review and recommend as needed any open-source / commercial tools that the team is considering for an engineering solution.
• Stay on top of test automation being carried out for functional testing, integration testing, regression testing, bug tracking etc. and provide input as needed to improve quality metrics.
• Collaborate with Project Managers to plan timely and smooth releases of features into Sandbox and Production environments. Remove obstacles that impede work processes.
• Help plan team backlog work and oversee adherence to Agile / Scrum process every sprint. Unblock them on different aspects as needed to help make progress.
• Be prepared to play an active Scrum Master role for the Scrum Teams and be responsible for adherence to Scaled Agile Framework (SAFe) best practices followed across DPS One. Specifically, take on the responsibility to help plan and co-ordinate Planning Interval (PI) activities every quarter, system demo, oversee sprint activities, manage any scope change with product and architecture stakeholders, upkeep of JIRA Align and JIRA hygiene, and so on.
• Working closely with peer people leaders within the ART to support the teams’ overall charter in a holistic way and be open to matrix management model across all team members (not just direct reports) if needed to support any project.
• Becoming the bridge / core contact point for Product, Architect, PMO, Dev & QA along with all other potential stakeholders in the pipeline for all past, on-going, and upcoming projects / features is a major responsibility for this role.
• Building relationships across different Visa teams and actively working with all stakeholders to create win-win scenarios for all concerned to collectively make progress towards Visa’s common business goal will be another major responsibility for this role.
• Having a keen eye to find opportunities in Visa where the team’s knowledge and skills can be best leveraged to drive new business opportunities will be a highly desired trait.
• Lead and provide technical mentoring to a team of talented engineers and train them on Developer and Test Automation best practices.
• Be prepared to support engineers in troubleshooting urgent Sandbox and Production issues and drive stakeholder communication.
• Display active interest in learning about newer technologies and business use cases to build the next generation of payment solutions.
• Help our clients achieve their business goals by understanding their requirements and delivering the best solution.
• Lead meetings and discussions with Product and Architecture teams.
• Mentor and motivate people to drive engagement within the team.
• Conduct regular 1:1 meeting, quarterly OKR settings, and performance reviews for team members.
• Drive behaviors that align with Visa Leadership Principles.
• Hire, develop and retain employees with diverse backgrounds.
• Spend time training and grooming high potential employees (succession planning).
• Develop close working relationships with members of different teams within the organization.
• Become knowledgeable in Visa's core technology, infrastructure, and standards.
• Actively participate in Visa Singapore technology, innovation and other events and help lead and organize some of these activities.
• Have a passion for emerging GenAI technologies, with an ability to understand and align with Visa’s strategy in this area and guiding and shaping team’s adoption plan accordingly.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Work that matters - What you’ll be doing
Sales

• Map and establish professional and deep relationships with key personnel in assigned account(s)

• Deep understanding of client’s business environment (Financial Services, Data, Decisioning)

• Achieve overall business goals and objectives in sales and new business development

• Generate short-term results, while maintaining and building long-term pipeline coverage • With current clients, expanding Experian’s opportunities to sell and cross-sell by identifying and creating new business needs and cultivating Experian’s ability to respond

• Ensuring that overall objectives are translated into specific plans and targets as appropriate and developing and managing the sales pipeline

• Devise negotiation strategies and tactics for key contracts, personally leading negotiation teams where appropriate

• Develop the key internal relationships required to deliver pre-defined results • Diagnosing issues that have potential impact on the business as a whole, and addressing them before they become problems Processes

• Ensure that clients have a smooth and harmonious experience of the sales process delivered by Experian

• Monitoring outcomes to ensure optimum cost-effective client satisfaction and retention: • Instilling within the sales function a culture of full accountability for pre-sales, delivery and after-sales service

• Imparting the importance of overall client service to others in the organisation

• Facilitating formal liaison processes with other internal functions (client services, delivery, marketing, finance, IT, HR etc) Client

• Protect and enhance client and other external relationships which are critical to the success of the organisation.

• Personally developing and maintaining influential relationships at Board/Senior Management level in key clients

• Participate where appropriate in PR, sales promotional contact working together with the marketing teams

• Taking personal responsibility for developing and maintaining a network of contacts within key external organisations, including industry associations and media

• Ensuring that appropriate account management and business development activities are carried out to optimise opportunities for profitable business, both over the short and long term

• Overseeing the negotiation, execution and follow up of key client assignments, analysing issues and providing feedback to both internal employees and client executives

• Take responsibility for the NPS survey and implementation of all Customer Satisfaction results and action plans for designated client portfolio

• Champion a culture that achieves the business goals, delights customers and keeps consumer advocacy at the heart of everything that Experian does

• Ensure that good client / consumer outcomes are at the centre of decision making

• Promote great service and seek to exceed client / consumer expectations

 • Provide Accurate and Timely Sales Forecasting and Planning Processe

• Developing long-term (1-2 year) and tactical, short-term sales initiatives and programmes to achieve the organisation’s overall strategic plans;

• Establishing communication and feedback processes to ensure that the client requirements, and the achievement of sales objectives, is continuously monitored and measured

• Ensure accurate weekly and monthly revenue forecasting

• Providing Sales Director / management with timely reports and analyses on sales performance and forecasts, current and future market trends and competitive activity

• Take responsibility for the quality and currency of CRM systems and maintaining client contacts at gold standard and adhering to the defined process document Regulatory, Governance and Control

• Adhere to all regulatory requirements within role responsibility and escalate issues quickly

• Pro-actively identify risks and make recommendation to mitigate these

• Understand and adhere to specific regulatory obligations and company policies and procedures Performance Management

• Understand and participate in Performance for Growth ensuring stretching personal objectives, a personal development plan and regular self and team feedback

. • Comply with the Training and Competency requirements and complete required training in a timely manner

About the job

The IT Operations Manager plays a pivotal role in leading the day-to-day IT operations for one or more countries within Ikano Retail markets. Their mission is to provide the business with the right tools at the right time and place, ensuring smooth functioning of IT systems and providing timely support to meet business needs efficiently. In addition to managing infrastructure-related activities, the IT Operations Manager supports IT infrastructure improvement and establishment projects to enhance operational efficiency and meet evolving business requirements.

Your assignment
The IT Operations Manager contributes to the long-term growth by carrying the following responsibilities.

• Leadership and Oversight: Lead and oversee day-to-day IT operations with a customer and co-worker-first mindset. Secure performance based (KPI) steering and maintain clear SLAs.
• User Support and Service Level Management: Single-point-of-contact in the respective market, including Infrastructure, Application, End User Computing (EUC) tasks, in line with agreed Service Level Agreements.
• Budget Management:  Manage operational budgets, including recurring forecasting.
• IT Asset Management: Manage IT assets, ensuring integrity, security, and privacy.
• Policy Compliance: Ensure IT assets operate in accordance with policies and standards. Support compliance of the enterprise environment, including auditor support and risk mitigation.
• IT Initiatives and Enhancement: Plan, lead, and implement IT initiatives to proactively enhance IT capabilities.
• Collaboration and Partnership:  Work closely and partner with business stakeholders, IT, external vendors, and solution partners. Develop long-term relationships and provide excellent support.
• Infrastructure Administration and Support: Maintain high availability and performance of Business Application, IT infrastructure, network, cloud, and End User Computing (EUC) infrastructure. Monitor and support IT infrastructure with a high level of availability and performance.
• Troubleshooting and Incident Management: Investigate, troubleshoot, and follow up on IT infrastructure Level 2 support incidents, change management, and service requests. Ensure resolution, closure, work-around, and escalation as necessary. Root-cause-analysis (RCA) reporting on P1 and P2 incidents in respective markets.
• Audit and Compliance Support: Support IT infrastructure-related audit, compliance, and security reviews and assessments. Maintain inventory records of IT infrastructure hardware, software licenses, and support contracts.
• IT Procurement: Quotation sourcing and seeking approval, raise PR/PO on hardware request and liaise with vendor on goods/service delivery.

Elevate and amplify NBCUniversal’s portfolio of brands and services amongst marketers and media agencies across APAC, to help drive revenue for the Global Advertising & Partnerships team.

Responsibilities:

• Deliver against the global marketing and communications plan:
• Event activation
  • Industry trade events
    • Pitch for and secure speaker placement at events on our priority event list.
    • Negotiate event partnerships including barter and paid for opportunities.
    • Leverage CNBC media partnerships and build strategic relationships with event organisers.
  • Owned events
    • Work closely with the events team to deliver client and prospect events. Includes guestlist management, event collateral, content programming and post-event comms.
• Press/Earned media
  • Pitch for and secure press opportunities in region including, interviews, op-eds, inclusion in forward features.
  • Work with the VP Marketing & Communications and Research team to identify regionally relevant research and insights and pitch to trade press.
• Awards
  •  Manage campaign submissions for industry awards. Liaise with sales teams to collate entries and work with the in-house agency, Catalyst, to build video content to support entries.
• Case Studies
  • Responsibility for sourcing case studies and uploading to the corporate website. Work with Catalyst to source relevant video content.
• Website
  • Work closely with the website team to ensure global is included in all relevant sections and where relevant, included in external paid media campaigns. Manage and measure incoming leads.
• eCRM
  • Work with the Marketing & Communications Coordinator to build a holistic eCRM strategy and plan for global clients, inclusive of APAC priorities. Collaborate with the US to ensure US eblasts are leveraged for local clients.
• Support for APAC sales teams
  • Support local teams with sourcing premiums, securing event tickets and general assistance that aligns with the marketing plan.
• Support for CMO NOW
  • Pitch for and secure CMO NOW activations at industry events.
  • Manage process for local activations, working closely with the VP Marketing & Communications.
    • Work with sales on invitations, manage day of production and be poc for interviewees, follow up comms and on-air schedule.
    • Work with the EMEA Marketing Manager to ensure APAC content is represented on the CMO NOW hub.

Key areas :

1. Onshore/Offshore recruitment 360 cycle.

2. Payroll/Invoicing approval and monitoring

3. Communication

4. manning contracts

5. compliances.

6. Business Development

General Crewing:

• Managing all aspects of seagoing/Onshore personnel recruitment administration.

• 1. Crew Deployment: Coordinate the assignment of crew members/ team mates to make sure

all clients requirements are met on time and continuous development towards enhancing no’s

of crew recruited.

• 2. Crew pool : Develop and maintain crew data, sourcing , ensuring adequate coverage for all

assignments while optimizing crew utilization.

• 3. Compliance: Ensure compliance with regulatory requirements, company policies, and

industry standards related to crewing and other recruitment services. Conducts internal audits

and lead the external audits for MLC and RPS.

• 4. Recruitment and Training: Participate in crew recruitment processes, including interviewing,

screening, and onboarding new crew members and crewing team mate. training and

development initiatives to enhance crew management services

• 5. Communication: Serve as the primary point of contact for crew members, Clients ,addressing

their inquiries, concerns, and grievances in a timely and professional manner. Maintain effective

communication with clients, Crew and other stakeholders to facilitate smooth operations.

• 6. Performance Management: Monitor crew performance, Team performance and conduct

performance evaluations, and provide feedback to promote continuous improvement and

professional development.

• 7. Crew Welfare: Oversee crew welfare initiatives, ensuring the well-being and safety of crew

members both onboard and onshore.

• 8. Emergency Response: Coordinate emergency response procedures and drills, in professional

way with clients and crew members.

• 9. Administrative Tasks: Complete administrative tasks related to crew management, including

record-keeping, documentation, and payroll processing.

• 10. Invoicing : Monitor accounts department for proper invoicing on time and give inputs as and

when needed.

• 10. Continuous Improvement: Identify opportunities for process improvement and efficiency

gains within the crew management system, implementing best practices to enhance

operational effectiveness.

• 11. Cost effectiveness : Monitor all expenses and crew wages to be under budget and

continuous efforts to be made to enhance company profitability.

• 12. Crewing Budgets: Assist business Development in order to prepare crewing budgets and

participate in the new business activities.

• 13. Manning agents or overseas offices: Coordinate with overseas manning agents and our

offices for crewing related matters and training to the personnel as and when needed.

• 14. Business Development: assist in business Development to get more clients onboard, prepare

presentations, participate in Exhibitions.

A new concept by The Lo & Behold Group and Chef Mirko Febbrile.

The new concept is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

General Management

• Overseeing operations – guest service, strong knowledge primarily in wine, sake knowledge will be an additional advantage
• Developing and executing plans to achieve daily and monthly targets
• Manage staff, overseeing work schedules and assigning specific duties
• Create and improve standard operating procedures for service and product preparation
• Oversee venue equipment and facilities management / maintenance
• Conducts regular inspections on the general cleanliness and maintenance of venues and take corrective action as and when necessary
• Monitor venue adherence to all licensing laws regarding the service of food and beverage, public / employee safety and food safety
• Plan and manage activities with the Marketing department relating to sales promotions, events, etc
• Review and analyze sales mix, inventory, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
• Communicate with customers to receive feedback and manage complaints
• Open and close the restaurant on time
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations
• Maintain a positive restaurant culture
• Create work schedules that align with the restaurant’s needs

Human Resource & Financial Management

• Analyse POS reports and sales trends, recommend and implement cost control exercises, and improvements to onsite sales and marketing tools
• Conceptualizing staff development plans according to the needs of the business
• Determine staffing requirements, interview, hire and train new employees, or oversee those personnel processes
• Setting direction and expectations for the team to achieve team goals
• Implementing training strategies for the venue
• Monitors and liaises with HR/L&OD on all venue onsite training activities
• Fully understanding, and ensuring procedural compliance with the Company’s policies

Requirements:

• At least 6 years of senior operations leadership experience in the hospitality industry
• Strong knowledge in wine, and exposure/experience in natural wine will be advantageous
• An effective and energetic people leader with experience
• Expertise in service excellence, seasonal business operations and diverse / high-end social and recreational programs
• Well-developed skill set and demonstrated professional track record in the areas of - operations management - budgeting, financial analysis and cost-based management - strategic planning - internal & external customer relationship management - talent management - program and project management - leading monthly reports & meetings
• Related field of study such as Hospitality, F&B Management, would be advantageous

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange for an interview.

A new concept by The Lo & Behold Group and Chef Mirko Febbrile.

The new concept is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

The Sommelier plays a crucial role in enhancing the guest experience, ensuring that each meal becomes an unforgettable journey with perfectly paired wines.

You'll be in charge of:

• Curate and maintain a strong wine programme that is financially sustainable and excites the guests of the restaurant
• Implement strategies to maximize wine sales and cost efficiencies on both the restaurant and retail channels
• Execute best-in-class wine service, keeping in mind guests' personal tastes and price preference to generate individualized wine profiles for guests
• Advising guests on wine purchases, collection building and on wine-related lifestyle topics
• Assist in managing wine & beverage purchasing, inventory, maintenance and reporting
• Foster strong relationships with wine suppliers to obtain high quality products and pricing
• Timely handling and resolving of guest complaints regarding the sommelier team, assists guests who have complaints that affect any other departments onboard the vessel
• Continuously conducts training sessions with his/her staff covering all aspects of service: warmly greeting guests by their names, properly taking their orders, practicing up-selling techniques, utilizing correct glassware and mixology, correct use of registers and properly serving requested drinks
• Must be able to conduct wine training to the staff
• Mentors, develops and provides on-the-job training to subordinates to strengthen their current performance and preparation for future advancement, to train and develop professional sommeliers
• Responsible of maintaining the wine list at all time
• Maintains sufficient inventory of Sommelier support items; such as glassware, bar checks, napkins, etc., to ensure an efficient operation according to company standards
• Works within his / her set cost budget, par levels, and adjust requisitions to avoid any possible over ordering
• Monitor beverage consumption and poring to reduce wastage and avoid unnecessary financial exposure

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange for an interview.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Institute of Innovation & Entrepreneurship (IIE).
• Programme Development
  • Design/ curate curriculum for innovation & entrepreneurship education programmes.
  • Drive the execution of Global Innovation Immersion (GII) Programme and Overseas Work Study Elective (OWSE) -- develop and manage programme timelines, milestones, and deliverables.
  • Ensure effective operations in compliance with university policies.
  • Build unique selling points (USPs) and develop market penetration strategies for new GII markets in the region to ensure that SMU's innovation and entrepreneurship programmes remain differentiated from other similar programmes available.
  • Work with the marketing team to develop campaigns to raise the profile of the programme as well as student interest for GII programmes.
  • Monitor and evaluate the performance of programmes and its impact on the startup ecosystem.
• Student Club Management
  • Provide institutional support and cultivate the entrepreneurial mindset among student leaders and clubs through experiential activities & events.
  • Oversee, mentor and guide student leaders in the areas of club governance, workplans and finance to establish credible student-led clubs in SMU.
  • Maintain statistical and financial related records/transactions of the student club activities.
  • Develop and conduct regular reviews and assessments of student programmes / events / activities to meet education and I&E interests.
• Stakeholder Engagement and Partnership Building
  • Identify and partner with internal and external stakeholders, including but not limited to student leaders, faculty, investors, sponsors, universities and corporate partners.
  • Spearhead collaborative initiatives with the innovation & entrepreneurship ecosystem partners and identify strategic opportunities for IIE and SMU.
  • Keep up to date on developments across the region, including innovation & entrepreneurship related policy developments and to highlight the impact and opportunities.
  • Report and communicate strategy and plans to management, including regularly presenting proposals and performance update.

• University degree in areas such as education, business, and/ or related fields preferred.
• 1 to 5 years of relevant working experience.
• Excellent project management and organizational skills.
• Experience in designing and delivering quality experiential learning educational programmes.
• Effective communication, presentation and stakeholder management skills.
• Detail-oriented and team-oriented with a strong desire to be successful.
• Comfortable with minimal amount of direction, thrive in high pressure and high expectation situations.
• A keen sense of ownership and accountability and act with a sense of urgency to meet tight deadlines.
• Humble, authentic, value hard work, creative problem solver and outcome driven.
• Up to date with industry trends in the innovation and entrepreneurship eco-system.
• Relevant experience as an educator or mentor to the youth is a plus.
• Deep knowledge and network in the local & SE Asia innovation and entrepreneurship ecosystem will be viewed favorably.

#LI-EH1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

A new concept by The Lo & Behold Group and Chef Mirko Febbrile.

The new concept is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

Our bar programmes are as critical to the guest experience as our culinary programmes—this role demands a passion for influencing indelible dining experiences as the maestro behind the bar.

You'll be in charge of:

Bar Management

• Creative development of a both alcoholic and non-alcoholic beverage offering maximizing profitability
• Creates drink menus and maintains beverage recipe documentation
• Manage the beverage stocks and inventories
• Selects and purchases liquor and other bar supplies
• Create and maintain a welcoming and inclusive atmosphere for all customers
• Monitor and maintain the quality of beverages and food served at the bar
• Continuously evaluate and improve the bar's offerings, including menu items, new promotions, and events
• Advertise the daily, weekly and monthly promotions of the bar

Operational Efficiency

• Identify opportunities for bar revenue growth, cost savings, and implement appropriate measures to achieve financial goals
• Manage and maintain the bar's financial records, including cash handling, budgeting, and reporting
• Assisting in the efficient running of the day-to-day bar operations
• Assisting in the daily beverage operations and ensuring the quality and consistency of all products meet desired standards
• Uses point-of-sale tracking technology and bar and restaurant management platforms
• Handle and rectify customer complaints
• Oversees planning for special events

Training

• Oversees a team of bartenders, including training employee on menu offerings
• Determines employees’ schedules, monitors costs and maintains budget
• Oversee team members, including bartenders and barbacks, and, in some cases, bouncers, wait staff, and/or kitchen staff as well
• Train and supervise the bar team, ensuring they are knowledgeable about products, policies, and procedures
• Appropriately delegates tasks to team members

Other Duties

• Develop and implement marketing strategies to increase sales and customer engagement
• Ensure team members follow all food control and safety regulations
• Collaborate with other departments, such as kitchen staff and event planners, to ensure seamless operations and customer satisfaction

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange for an interview.