Position title: Key Account Manager (FMCG)
Location: Bukit Merah
Working days: 5 days [ Mon - Fri ]
Working hours: 8:30am - 6pm
Salary : SGD $4,500 - $5,000

Overview

As part of our continued business expansion, we are seeking a dynamic Key Account Manager to drive business growth and customer satisfaction in the Singapore market, with a specific focus in the analgesic and FMCG industries.

In this role, you are required to identify opportunities to increase sales and customer satisfaction, develop account strategies to meet sales targets, identify product placement opportunities, analyse market trends and conducting in-depth market research to identify potential growth opportunities, collaborating with sales and marketing team on promotional campaigns.

Key Responsibilities:

• Develop and implement key account strategies for key customers based on thorough understanding of their needs and proposing solutions that align with both company and customer objectives.
• Oversee sales and operations across the entire market. Develop and execute effective key account strategies to achieve sales targets and business objectives for company's product portfolio.
• Conduct market research and store visits to gather insights and support sales strategies.
• Identify opportunities for product placement and increased visibility in the supermarkets, retail stores, pharmacy chains, travel retails and tourist outlet chains.
• Collaborate with the sales and marketing teams to implement and manage promotional campaigns, manage A&P budgets to ensure promotional expenses stay within allocated limits.
• Manage contract negotiations, pricing, and agreements with key clients to ensure mutually beneficial terms and long-term partnerships.
• Provide regular updates and performance reports on key account activities and sales performance to head of sales.
• Any tasks assigned by line manager.

Requirements

• Minimum 5 years’ experience in key account management, proven track record within the FMCG industry, preferred focus on the analgesic market.
• Experience with Modern Trade - Pharmacy channel clients will be an advantage, travel retail, supermarkets, convenience stores.
• Experience with major retail chains or distributors in Singapore.
• Trade Marketing experience, distributor management experience will be an added advantage.
• Possess own transport

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

PURPOSE

At FWD, we believe that insurance is a power of good and it is our brand promise to help our customers feel confident and focus on living their lives without hesitation. The freedom to celebrate living is what we want to give every customer.

We are a different kind of insurance with a vision to change the way people feel about insurance with a trailblazer-brand mindset. We put people and technology & innovation at the heart of everything we do.

We are looking for a driven, passionate marketing and communications leader who is just as excited to be part of the journey of changing the way people about insurance. Always looking for new ways to break the clutter, we are looking someone who seeks solving brand & business challenges with creative solutions.

You will drive FWD Singapore’s brand, marketing and communications strategy and efforts, playing an integral role in achieving FWD Singapore’s overall brand and business goals.

KEY ACCOUNTAIBILITIES

Brand, Advertising, Content

• Drive the overall FWD’s brand, marketing and communications strategy, and managing the entire spectrum of FWD Singapore brand and marketing activities – from integrated advertising campaigns, demand stimulation for online products, channel support for offline products to being the brand guardian for all FWD Singapore’s brand and marketing efforts.
• · Plan and optimise all media efforts across channels (offline, digital, social) to achieve brand and business goals, and maximise ROI, in collaboration with media agencies.
• Drive overall FWD Singapore’s content and social strategy to build engagement, brand preference and ensure that all communications of FWD Singapore’s (from website, app, policy materials to documents) are clear, transparent and on-brand.
• Oversee customer experience and post-purchase touch points to deliver a seamless brand experience.
• Work with the digital commerce to drive awareness and quotes for our online product range with revenue metrics. Involve in new product launches and driving awareness for existing product range.
• Supporting the Financial Advisory channel for marketing collaterals, videos, comms for new product launches and ongoing campaign support.
• Manage copywriting tasks for all internal and external communications including our website.

Communications, CSR/ESG

• Plan and manage overall FWD’s Singapore earned media efforts through public relations, sponsorships, speaking opportunities etc, including crisis management.
• Plan and manage FWD’s Singapore Brand, CSR and ESG efforts, in alignment overall FWD strategy

Overall

• Build collaborative relationships with external and internal stakeholders, including external agencies (creative, media, research, PR), group brand and communications team, and drive cross-functional projects to fruitful outcomes.
• Build a high-performing team to deliver brand and business outcomes

QUALIFICATIONS / EXPERIENCE

• Bachelor’s Degree
• At least 10 years of experience in Brand & Marketing roles
• At least 5-6 years of team management experience
• Strong understanding of the inter linkages between media planning, sales targets and creative strategy
• Strong portfolio of managing integrated campaigns, along with management of external agencies and partners
• Strong command in language

KNOWLEDGE, SKILLS & ABILITY

• Good analytical ability is a pre-requisite for the role.
• Highly numerate with close attention to detail.
• Strong interpersonal skills and the ability to communicate in different business situations
• Ability to handle multiple projects, prioritise work assignments and meet deadlines.
• Aptitude for strategic thinking and numerical analysis.
• A lateral and creative thinker.
• Ability to translate data & insight into practical action on a daily basis.
• Experience in developing effective, strategically sound ATL media plans across all channels and platforms

Transport Manager / Logistics Manager

Location: Penjuru Lane

Salary: $5,500 - $6,500

Working days: Monday - Friday

Working hours: 8:30am – 5.30pm

Responsibilities

Transport Team, Drivers, and Supply Team Management & Development

• Lead and manage the transport team, drivers, and supply team, promoting a positive work environment and high performance.
• Develop a staff performance matrix to set performance expectations and goals and conduct regular reviews, provide training to improve skills and ensure adherence to operating procedure, safety, and operational standards.
• Conduct regular department meeting with Transport planner, Drivers, and Supply team to understand challenges face and resolve them
• Recruit and onboard new team members as needed to support operational need

Fleet and Route Management:

• Oversee the scheduling, dispatch, and routing of the transportation fleet to optimize delivery times and reduce fuel costs and maintain fuel consumption and CO2 emissions record
• Monitor fleet utilization and recommend adjustments to maximize efficiency.
• Analyse routes and delivery patterns to identify issue and opportunities for planning improvement.
• To oversee the local and cross border deployment.

Safety & Compliance:

• Ensure compliance with all transportation regulations, including vehicle maintenance, safety inspections, and driver and supply assistant hours, working with relevant team to align process.
• Develop and implement safety protocols to reduce accidents and ensure driver and supply team well-being.
• Conduct regular safety audits and site visit to develop training plan and inspections provide training on best practices, and address any non-compliance issues.
• Manage and handle operational incident and reporting process to provide preventive action and implementing the action proposed.

Budgeting & Cost Management:

• Manage the transportation budget, focusing on cost control and efficient use of resources.
• Track and report on transportation expenses, including fuel, maintenance, and labour costs.
• Identify and implement cost-saving initiatives without compromising service quality.

Customer Service & Collaboration:

• Collaborate with the customer service team to address any delivery issues and ensure transport team met customer requirements, ensuring customer satisfaction.
• Working closely with customer service manager on escalated customer inquiries regarding transportation and delivery.
• Work closely with other departments to coordinate delivery schedules and resolve any logistical challenges.

Performance Monitoring & Reporting

• Establish KPIs on the all above for transport operations, including delivery times, on-time performance, fuel efficiency and staffs performance.
• Monitor and analyse performance metrics, preparing regular reports to top management on the progress, performance with mitigation and improvement plan
• Use data to identify areas for improvement and implement changes to drive better results.

Job Requirements

• 5+ years of experience in transportation operations, logistics, or a similar role, with proven experience managing a team.
• Strong understanding of fleet management, route optimization, and safety regulations.
• Proficiency in transportation management software (e.g., HMS, TMS, GPS tracking) and Microsoft Office Suite.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

This role offers an excellent opportunity for an experienced Transfer Pricing professional, who is client service focused, highly organized and detail oriented, to play a key role in the growth of the Tax business unit. A key member of the management team, your role is pivotal to client experience, to accelerating team success and to overseeing the transfer pricing portfolio for our financial services clients.

Responsibilities

• To advise clients on their Singapore and international tax affairs by helping them understand the pricing implications of goods and services between related parties, as well as providing advice on tax implications of deals.
• Help clients comply with transfer pricing rules and plan comprehensive tax and transfer pricing strategies through the use of Organisation for Economic Cooperation (OECD) guidelines’ and Singapore transfer pricing guidelines’ methodologies.
• Work with our international clients to understand their business model and plan their transfer pricing policies in line with their business models.
• Undertake functional analysis interviews, benchmarking studies and analysing the clients’ issues for transfer pricing documentation purposes.
• Advise planning opportunities to our clients based on the OECD and Singapore TP Guidelines.
• Coordinate with the Mazars global network firms on client issues.
• Project manage regional and/or global transfer pricing projects.
• Manage projects in relation to transfer pricing audits and regional TP projects.
• Working with staff, peers and partners on the delivery of transfer pricing solutions and strategies to multinational clients in the financial services sector in Singapore and globally.
• Lead a team and the process for the functional analysis, industry research and benchmarking studies and to apply information to assess client’s position and develop effective approaches accordingly.
• Lead the team and the process for the advice and preparation of transfer pricing policies and documentation.
• Able to review, provide recommendations on agreements and/or documents of clients for compliance and risk mitigation purposes
• Able to assess and identify (cross business line) business development opportunities, whilst managing transfer pricing engagements.
• Build strong external and internal relationships with clients, networks, teams and across other services.
• Involved in any other ad hoc projects and related tasks as and when required.

Requirements

• Degree in law, finance, tax, accounting or relevant discipline
• Motivated, self- driven and ambitious professionals with at least 5 to 10 years of Transfer Pricing experience preferably in the Asia-Pacific and/or Europe Region and from a professional services firm.
• Preferably with experience in dealing with TP matters with Financial Services Clients and/ or Financial Transactions.
• An SCTP accreditation would be an added advantage.
• Strong leadership, interpersonal and communication skills.
• Familiar with OECD and Singapore TP guidelines.
• Strong delivery management, enforcement of timely execution and on time delivery.
• Proven leadership, project management and analytical skills.
• Proven communication skills, including spoken and written English and Mandarin (an added advantage), and ability to work across all levels.
• Strong team player.

Summary of Job Responsibilities

The Primary responsibilities of the Housekeeping Training Assistant Manager is to train and develop the housekeeping department team members in all housekeeping policies and procedures. They are also responsible for developing and implementing comprehensive training programs for our housekeeping staff to ensure ambitious standards of cleanliness, efficiency, and guest satisfaction. The Housekeeping Training Assistant Manager plays a crucial role in enhancing the skills and knowledge of our housekeeping team, contributing to the overall success of our property.

All duties are to be performed in accordance with departmental and Marina Bay Sands ’s policies, practices, and procedures.

Job Responsibilities

• Design, implement, and continuously improve housekeeping training programs to cover essential skills, procedures, and guest service standards.
• Develop training materials, manuals, and resources that align with industry best practices and the specific needs of the property.
• Facilitate the onboarding process for new housekeeping team members, ensuring they are equipped with the necessary tools, skills, and knowledge to perform their duties effectively.
• Conduct ongoing training sessions to address new procedures, equipment, and industry advancements, keeping the housekeeping team up to date.
• Develop and implement systems for evaluating the performance of housekeeping team members and identifying areas for improvement.
• Provide constructive feedback to housekeeping operation team, offering coaching and support to enhance their performance and professional development.
• Work closely with the housekeeping team to maintain high cleanliness and hygiene standards, conducting regular inspections and addressing any issues promptly.
• Collaborate with other departments to ensure seamless coordination and communication regarding training needs and standards.
• Partner with Learning & Develop team to ensure consistency in training practices and programs.
• Stay informed about industry regulations, safety standards, and compliance requirements, ensuring all training programs align with legal and ethical guidelines.

Experience & Education

• A minimum of Five (5) years’ experience as a housekeeper and 2 years management experience at 4 or 5-star property preferred.
• Experience in developing and implementing housekeeping or similar training programs preferred.
• Proven experience in housekeeping management or a similar role within the hospitality industry.
• Strong knowledge of housekeeping procedures, cleaning techniques, and industry best practices.
• Keep complete knowledge of OSHA standards and Regulations, including all safety Standards and Evacuation procedures.
• Experience with operations in a unionized environment preferred.
• Excellent communication and interpersonal skills.
• Ability to create engaging and effective training materials.
• Experience with performance evaluation and feedback processes.
• Detail-oriented with a commitment to maintaining exacting standards of cleanliness.
• Familiarity with relevant software and tools for training management.

Competencies

• Strong Business and Data Analysis skills.
• Strong written and verbal communication and interpersonal skills.
• Preferably possess relevant certification or experience in process improvement, Lean or Six Sigma.
• Preferably comfortable with Statistics and Probability models, working experience in data analysis.
• Must be able to manage multiple priorities in an efficient/timely manner.
• Ability to work independently and as part of a team - works well in a collaborative environment.
• Ability to deal effectively with guests, management, employees, and outside contacts while working under pressure and meeting deadlines.
• Able to work in a fast-paced environment.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Preferably 2-5 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

The Core Custody Product team focuses on developing custody products for the Custody business lines, bother Hub and Domestic. Citi provides settlement, custody and asset servicing solutions to investor clients through a global network of sub custodians. The domestic business provides clearing, settlement, custody & asset servicing to global financial institutions through a proprietary branch network spanning Asia, EMEA and the Americas.

The Core Custody Product team are seeking a strong Product Development leader in the APAC region who can work within the asset servicing team ensuring it meets its goals of supporting both custody businesses by focusing on the development of Asset Servicing capabilities globally.

The individual will work with the Core Custody Asset Servicing Product team and support, manage, and drive the team with specific focus on the APAC region. Working closely with business, legal, risk and operational partners’ for Custody in identifying and implementing product changers/enhancements in line with business, regulatory and market mandatory requirements. Actively participate in Industry forums to ensure that Citi is kept abreast of market changes and that Citi views are represented.

Responsibilities:

• Help drive the Core Custody Asset Servicing team to ensure it meets its goals as agreed with the Custody business
• Agree product development priorities as part of the annual plan with Custody business owners
• Understand, communicate and implement global product strategies with primary focus on product extensions
• Work closely with global asset servicing re platforming project team to ensure platform is developed and rolled out in line with business requirements
• Help define new product scope
• Work closely with operations and technology to create detailed Business Requirements Documentation defining core product functionality based on client demand, market/regulatory requirement or long-term strategic objectives
• Ensure products developed and implemented in line with business requirements
• Work with other internal partners (risk, legal, compliance etc) to ensure all new product developments meet internal business approval requirements
• Act as senior point of escalation for the Custody businesses for all product related issues
• Support relationship and sales teams acting as product expert when discussing new opportunities with clients
• Support the implementation of "pilot" clients where required, ensuring documented processes and procedures are in place
• Keep abreast of market trends and client needs working closely with clients and coverage organisations.
• Review and influence/lobby local markets to follow industry standards re transparency and key data elements. Ensure Citi platforms are able to support and complement said enhancements
• Participate in relevant industry governing bodies

.

​Qualifications:

• 10 years of relevant experience
• Strong securities background with specific focus on asset servicing
• Proven client facing experience beneficial
• Background in operational processes, technology platforms and front office activities
• Ability to analyse different processes and identify inherent risks
• Good inter-personal and communications skills
• Both a strong team player plus self starter
• Creative and resourceful problem solving
• Proven project management and implementation skills

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree is Good To have

Roles & Responsibilities

- Possess a relevant certificate in Tuina Health/Massage (ITEC/NITEC/WSQ/CIBTAC etc.) or other TCM diploma/degree or well-trained and recommended by our clients/staff or friends

- Minimum 5 years industry experience

- Relevant 5 years work experience and familiarity with human anatomy

- Possess basic English communication skills, be friendly and responsible

- Sincere attitude, willing to work with the team, good interpersonal and communication skills

- Can use simple computer operation

- Management of clinic daily tasks and personel

- Assist TCM physicians in dispensing medicine, instructing patients in stretching exercises, assisting physicians in completing treatment, and simple daily clinic management

Responsibilities:

• Source candidates via online job boards, social media, and events.
• Conduct initial interviews to assess qualifications and cultural fit.
• Coordinate interviews, assessments, and reference checks.
• Develop recruitment strategies, projects and initiatives.
• Provide seamless onboarding for new recruits.
• Organize recruitment events and seminars
• Conduct selection interviews and promote career opportunities.

Qualifications:

• Diploma/Degree in Human Resources, Business, or related field, or equivalent experience.
• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Ability to work independently and collaboratively.
• Initiative to improve work methods and processes.
• Sociable, driven, and detail-oriented.

Job Description & Requirements

Duties and Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations

• Delivering superior food and beverage service and maximizing customer satisfaction

• Responding efficiently and accurately to restaurant customer complaints

• Regularly review product quality and research new vendors

• Organize and supervise shifts

• Appraise staff performance and provide feedback to improve productivity

• Estimate future needs for goods, kitchen utensils and cleaning products

• Ensure compliance with sanitation and safety regulations

• Manage restaurant’s good image and suggest ways to improve it

• Control operational costs and identify measures to cut waste

• Create detailed reports on weekly, monthly and annual revenues and expenses

• Promote the brand in the local community through word-of-mouth and restaurant events

• Recommend ways to reach a broader audience (e.g. discounts and social media ads)

• Train new and current employees on proper customer service practices

• Implement policies and protocols that will maintain future restaurant operations

• Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements

• Manage the external food hygiene consultant, and the resulting reports

• Assist in the planning and implementation of new ideas and menu specifications each season, working closely with Central Support to ensure they fit with guidelines and are to the high quality our guests expect

• They will also take line ownership of the Corporate Event menus, signing them off seasonally, in conjunction with the Corporate Events Manager.

Requirements

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

• Proven customer service experience as a operation manager

• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

• Familiarity with restaurant management software, like OpenTable and Peach Works

• Strong leadership, motivational and people skills

• Acute financial management skills

• B.Sc degree in Business Administration; hospitality management or culinary schooling is a plus

Job Description:

We are seeking a driven and analytical Culture Implementation and Evaluation Specialist to spearhead our company's cultural transformation. In this role, you will be responsible for:

• Culture Implementation: Designing and executing strategies to embed our company's core values and culture into daily operations.
• Feedback Mechanisms: Creating robust feedback channels to gather employee input and insights on our culture.
• Data Analysis: Analyzing data to identify trends, measure impact, and inform strategic decision-making.
• Continuous Improvement: Driving continuous improvement of our culture through data-driven insights and innovative approaches.

Key Responsibilities:

• Cultural Strategy: Partnering with leadership to develop and execute a long-term cultural strategy aligned with business objectives.
• Cultural Initiatives: Designing and implementing engaging cultural programs, events, and initiatives that reinforce our company values.
• Employee Engagement: Fostering a positive and inclusive work environment through various engagement activities.
• Change Management: Leading cultural change initiatives and ensuring smooth transitions.
• Culture Communication: Communicating cultural initiatives effectively to all employees.
• Evaluation: Conducting regular assessments of cultural initiatives and measuring their impact on employee satisfaction, engagement, and performance.

Required Skills and Experience:

• Bachelor's degree in Human Resources, Organizational Development, or a related field.
• Proven experience in designing and implementing culture initiatives.
• Strong understanding of organizational behavior and change management principles.
• Excellent analytical and problem-solving skills.
• Ability to build strong relationships and influence stakeholders at all levels.
• Proficiency in data analysis tools such as Excel, SPSS, or similar software.
• Strong communication and presentation skills.

Key Performance Indicators:

• Employee satisfaction scores
• Employee engagement levels
• Cultural alignment with company values
• Participation in cultural initiatives

This role requires a highly motivated and results-oriented individual who is passionate about creating a positive and inclusive work culture. The ideal candidate will be a strategic thinker with strong interpersonal skills and a proven track record of driving cultural change.

Introduction:

This is an opportunity to manage a portfolio of clients with business in different sectors. The candidate shall be the main point of contact and coordinate between clients, third party, authority, and co-colleagues.

He/she will be directly involved in company set up, provision of corporate as well as accounting, tax, visa/immigration advisory services among others. The candidate will be involved in ad-hoc project to assist the client in accessing both the Singapore and South-East Asian Markets. He/she is also expected to take part in business development activities, to identify and secure new potential clients/markets.

Principal Accountabilities:

• Act as key point of contact between clients and Hawksford’s colleagues to handle full suite of incorporation & business support services for clients
• Build and maintain excellent client relationship via regular communication
• Identify opportunities to generate further revenue/business with all clients under management
• Ensure that clients' assignments and requests are completed in a timely manner
• Provide guidance to junior team members.
• Participate in business development activities, including delivering presentations, attending events, business trips, etc.
• Ad-hoc projects on client management and business development

Required Skills & Experience

• Degree Holder in Business Administration, Economics, Finance or related studies
• Hands-on experience in accounting, audit and taxation advisory for Singapore business entity
• Proficiency in written/spoken Mandarin at business level required for working with Mandarin speaking clients.
• Proven track-record in client servicing/management, ideally in the corporate services industry
• Interpersonal and networking experience/skills for building and developing relationships with clients and prospects
• Good knowledge in MS Word, Excel and Power Point

Attitude Required

• Well-mannered and with excellent interpersonal skills
• Able to work well under pressure
• Can-do attitude with good time management skills
• Able to work well both independently and in teams

Job Description

We are seeking a dynamic and results-oriented Corporate Training Manager to lead and develop our company's training programs. In this role, you will be responsible for designing, implementing, and evaluating training programs that align with our company's strategic goals and foster a high-performance culture.

Key Responsibilities:

• Needs Assessment: Conduct thorough needs assessments to identify training gaps and develop targeted training solutions.
• Curriculum Development: Design and develop comprehensive training programs, including instructor-led training, e-learning, and blended learning solutions.
• Training Delivery: Deliver engaging and effective training programs to employees at all levels.
• Performance Measurement: Develop and implement key performance indicators (KPIs) to measure the effectiveness of training programs.
• Learning Management System (LMS): Manage the LMS and ensure efficient administration of training programs.
• Training Calendar: Develop and maintain a comprehensive training calendar to ensure timely delivery of training.
• Vendor Management: Manage relationships with external training providers and vendors.
• Training Evaluation: Evaluate the effectiveness of training programs and make recommendations for improvement.
• Culture Integration: Integrate training initiatives with the company's overall culture and values.

Required Skills and Experience:

• Bachelor's degree in Human Resources, Instructional Design, or a related field.
• Proven experience in designing and delivering training programs.
• Strong understanding of adult learning principles and instructional design methodologies.
• Proficiency in learning management systems and authoring tools.
• Excellent communication and presentation skills.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Data analysis skills to measure the effectiveness of training programs.

Key Performance Indicators:

• Completion rates of training programs
• Employee satisfaction with training
• Improvement in employee skills and knowledge
• Return on investment of training programs

This role requires a highly motivated and results-oriented individual who is passionate about developing talent and driving organizational performance. The ideal candidate will be a strategic thinker with strong interpersonal skills and a proven track record of delivering successful training programs.

Responsibilities

We are seeking a highly skilled and experienced .NET Tech Lead to join our dynamic team. As the Tech Lead, you will be responsible for leading a team of developers in the design, development, and implementation of .NET Core applications. You will play a pivotal role in driving technical excellence, guiding the team in best practices, and ensuring the successful delivery of projects.

Key Responsibilities:

·Lead a team of developers in the design, development, and implementation of web application with a .NET Core backend

·Provide technical guidance and mentorship to team members, fostering a culture of continuous learning and improvement.

·Collaborate with cross-functional teams to gather requirements, design solutions, and deliver high-quality software products.

·Architect scalable and robust solutions using a combination of .NET Core, C#, AWS, Kubernetes, Red Hat OpenShift, Redis, and PostgreSQL.

·Drive the adoption of best practices, coding standards, and design patterns within the team.

·Perform code reviews to ensure code quality, adherence to standards, and scalability.

·Troubleshoot technical issues and provide timely resolution to ensure smooth project execution.

·Stay updated on emerging technologies and industry trends, and evaluate their potential impact on our projects.

·Participate in agile ceremonies such as sprint planning, stand-ups, and retrospectives.

Profile

·Bachelor's degree in Computer Science, Engineering, or related field.

·Extensive experience in software development using .NET Core and C#.

·Strong understanding of cloud technologies, preferably AWS.

·Proficiency in container orchestration platforms like Kubernetes and Red Hat OpenShift.

·Experience with distributed caching systems like Redis.

·In-depth knowledge of relational databases, particularly PostgreSQL.

·Proven leadership skills with the ability to lead and inspire a team.

·Excellent communication skills with the ability to effectively collaborate with cross-functional teams.

·Strong problem-solving and analytical skills with a keen attention to detail.

·Ability to thrive in a fast-paced and dynamic environment.

Preferred Qualifications:

•Experience in the Finance Industry

•Relevant certifications in .NET development, AWS, or Kubernetes.

•Experience in DevOps practices and CI/CD pipelines.

•Familiarity with microservices architecture and serverless computing.

Job Responsibilities

• Lead process engineering and design, process configuration and optimization studies
• Perform Process simulations, prepare Process/Utility Flow Diagrams, Heat and Material Balance, Utility Balance
• Prepare Piping and Instrumentation diagrams
• Prepare Process equipment datasheets, instrument datasheets
• Perform relief and blowdown studies, relief load scenario analysis and flare network calculations
• Perform process calculations for equipment sizing and line hydraulics
• Prepare Process design philosophies and operating guides

Job Requirements

• Bachelor Degree in Chemical Engineering
• Minimum 15 years' of relevant engineering design experience
• Have worked on Concept studies, FEED and detailed design projects
• Should have good experience on Offshore Oil and Gas projects
• Have led process teams on Hydrocarbon projects
• Has in-depth understanding of process design, heat and material balance and P&IDs
• Knowledge of international codes and standards, software and tools
• Candidates with Lead Engineer experience will be given preference

At OCBC, we are constantly on the lookout for exceptional individuals to join our team. As Singapore’s longest established local bank and the World’s Strongest Bank for 2011 and 2012 (as ranked by Bloomberg Magazine), we are committed to invest and develop our people. If you are a go-getter with high level of drive, do come and join us today!

As a Premier Banking Relationship Manager, your roles & responsibilities will include:

• Actively acquire and prospect new Premier Banking Offshore customers, develop and strengthen their relationships with the Bank in accordance with relevant business goals.
• Contribute to the bottom-line of Premier Banking through the accomplishment of profit and growth targets.
• Manage the relationships with new and existing affluent customers through professional consultative financial analysis.
• Up-sell, cross-sell and provide regular market information updates and trend analysis to these customers.
• You will also ensure superior customer service and contribute to the overall customer experience of Premier Banking.

Requirements:

• You should have minimum 5 years of sales experience in the banking and financial services industry, preferably in managing the affluent segment, and show consistent sales performance.
• You must have experience in covering the Thailand markets and/or with relevant portfolio in Thai markets.
• Recognised university degree and possess CMFAS certification (RES1B, RES2B, RES5, CM-EIP, CM-SIP, M8, M8A, M9, M9A, HI).
• Sound knowledge of banking products and services including investment products such as unit trusts, bancassurance and treasury products.
• Must be able to communicate effectively in English, Mandarin and/or Thai with offshore clients.
• Exhibit strong interpersonal, communication skills and good at tele-consulting.
• Creative, meticulous and possess the ability to work independently.
• You have the initiative and drive to succeed and is focused and disciplined to achieve the sales quota and revenue.
• Willing to travel for business.

Trades & Transaction Processing

Managing of Investment Management /Middle office and Back office system

Ensure timely and accurate execution of trades

Ensuring that all the accounting and valuation of the securities are in line with the guidelines laid down

Preparation of MIS reports.

Vendor Management

Talking to the service providers to ensure service delivery, smooth conduct of processes.

Coordination with fund administrator across geographies

Performance Reporting & Tracking

Daily reporting of Performance, identifying & addressing the deviations

Preparation of Cash Flows for investment team

MIS reports for Investors & Senior Management.

Regulatory / compliance requirements

Ensuring compliance of local regulatory requirements

Ensuring compliance with regulations across geographies

Audit & Accounts

Ensuring completion of quarterly and yearly audits.

Submission & clarifications of quarterly & annual report to board members

Mid Office

Ensuring Investments are compliant as per client, Internal requirements and regulatory compliant

• Research and identify potential business opportunities, partnerships, and market segments that align with the company's growth objectives and target markets.
• Conduct market research and analysis to assess market trends, customer needs, competitor activities, and industry developments. Use market insights to identify growth opportunities and develop targeted strategies.
• Build and maintain relationships with key stakeholders, including potential clients, partners, vendors, and industry influencers. Cultivate long-term relationships through effective communication, networking, and relationship management.
• Develop and implement sales strategies and tactics to drive revenue growth and achieve sales targets. Collaborate with sales teams to identify sales opportunities, develop sales pipelines, and close deals.
• Identify and establish strategic partnerships, alliances, and collaborations to expand the company's reach, capabilities, and market presence. Negotiate partnership agreements and manage ongoing relationships with partners.
• Track and analyze business development activities, sales performance, and key metrics. Prepare regular reports and updates for senior management, highlighting progress, achievements, and areas for improvement.

About The Company

Founded in 2015, Woopa Travels is a new generation travel agency and destination management company. We re-invent the travel experience and combine adventure with professional storytelling to create quality experiences for every traveller. The Company manages the following leading tour operator brands: Monster Day Tours, Lion Heartlanders and UBE.

In this role, you will collaborate closely with various teams within the company, including marketing and operations. You will play a critical part in driving new business opportunities and expanding our market presence. You will be responsible for identifying potential clients, nurturing relationships, and developing tailored travel solutions that meet the diverse needs of our customers. Your ability to analyze market trends and customer preferences will be essential in shaping our offerings and staying ahead of the competition.

Job Responsibilities

• Handling of sales enquiries, tour bookings, customizations, and amendments.
• Prepare sales quotations, tour proposals and itineraries for customers.
• Assisting with sales outreach, cold calling, EDMs etc.
• Generate leads, reach out to potential clients, pitch and close sales.
• Coordinating with Ops team in relation to sales matters.
• Assist in operational procedures i.e customization of tours, tour logistics and on the ground management.
• Data entry to ensure all sales records, databases are up to date.
• Assist in post-sales work which includes following up with client experience, getting reviews.
• Liaising with clients, vendors, and suppliers on behalf of managers.
• Communicate and liaise with finance team with regards to invoices and payments.
• Work with internal and marketing teams to achieve company strategic objectives and goals.
• Perform any other ad-hoc duties as assigned.

Job Requirements, Skills and Experience

• Strong communication, negotiation, and interpersonal skills.
• Ability to work indenpendtley and as part of a team.
• Proficient in Microsoft Office Suite and CRM software.

Education

• Studied Business Administration, Marketing, or a related field.
• Proven experience in Business Development or Sales, preferably in the travel industry is a plus

Responsibilities:

1. Achieve optimal profitability and overall success by managing costs and service quality.

2. Supervise and co-ordinate daily banquet operations including control of Banquet inventory

3. Ensure set-up of banquet room, food presentation, serving, customer service and clean-up are carried out according to standards.

4. Schedule full time and part time staff to provide adequate and consistent level of service within approved/budgeted manpower cost.

5. Ensure all staff (including part time staff) are given proper training

6. Work with the Chefs, Banquet Sales and Facilities department to ensure all arrangements and details of the event are dealt with.

7. Handle customer feedback and follow up on problems which may arise from event

Any other duties as may be assigned from time to time

Requirements

1. At least ‘O’ level and above with 3-5 years of relevant experience in banquet operations and managerial position

2. Ability to establish good rapport with customers for repeat sales

3. Strong leadership and communication skills

4. Service oriented with a positive personality and comfortable with interacting with people of all levels.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• · Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

What you will be doing:

• Manage and oversee the daily operations of teams
• Lead, motivate, and supervise teams of engineers and technicians to ensure high performance and accountability.
• Develop and implement maintenance schedules, procedures, and protocols to ensure the efficient operation of all facility systems and equipment.
• Coordinate with vendors, contractors to obtain competitive bids, identify and propose rectification, upgrading and enhancement work for clients, negotiate contracts, and oversee work performed on-site.
• Monitor and maintain compliance with all corporate HSEQ requirements and standards.
• Conduct regular inspections and assessments of facilities to identify maintenance needs, safety hazards, and propose to client(s) for improvement.
• Tracking of P&L for the sites under his/her portfolio, work with BD team to prepare for tender submission
• Respond promptly to facility emergencies, incidents, and service requests to minimize downtime and ensure the safety and security of occupants.
• Collaborate with other departments, such as operations, HR, and finance, to support organizational goals and initiatives.
• Stay informed about industry trends, best practices, and new technologies in facilities management to continuously improve processes and performance.

You are:

• Bachelor's degree in facilities management, engineering, business administration, or related field (preferred).
• Proven experience in facilities management, operations management, or related field, with at least 10 years in a supervisory or managerial role.
• Strong leadership skills with the ability to motivate and manage a diverse team of employees.
• Excellent communication and interpersonal skills, with the ability to interact effectively with staff, vendors, and stakeholders at all levels.
• Understanding of ACMV, electrical, plumbing, and mechanical systems.
• Knowledge of regulatory requirements and safety standards related to facilities management.
• Proficiency in computerized maintenance management systems (CMMS) and facility management software.
• Strong problem-solving abilities and attention to detail.
• Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Career development and a promote from within culture
• An organisation committed to Diversity and Inclusion

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Job Responsibilities:

Examinations

• Perform technical reviews and checks on the SCAQ professional and foundation exam papers.
• Work with examiners or co-examiners in the setting and revision of examination questions, answers and marking guides for the technical modules and ensure that the examination questions are set at an appropriate level that meets the standard and rigor required for the programme.
• Assist with exam-day administration, including resolution of invigilation matters.
• Manage the exam marking processes, including liaising with markers, managing of exam appeals according to applicable frameworks and policies.
• Support the secretarial duties of workgroups and committees, including material preparation, presentation at meetings, etc.

Learning materials

• Review and check that learning materials are designed and developed according to programme and module guidelines regarding order, clarity, conciseness, style and terminology.
• Liaise with developers, writers and reviewers on the refresh and updates of learning materials.
• Assist in the development of e-learning contents and resources for programme modules, e.g. recorded webinars, quizzes, etc.

Employer management

• Manage accreditation and re-accreditation of employers under the programme.

Learning Organisation management

• Manage accreditation and re-accreditation of learning organisations under the programme.
• Monitor and communicate with registered learning organisations.

University accreditation

• Work with Institutes of Higher Learning (IHLs) based locally and overseas on the review of syllabus and course requirements to support the accreditation and reaccreditation of university degrees according to frameworks and policies.
• Communicate and engage stakeholders in IHLs on relevant changes and updates to the programme.

International recognition and programme reviews

• Work with external stakeholders such as overseas professional bodies and government agencies.
• Participate in the review, assessment and /or negotiation process in connection with module interchangeability, mutual credit recognition, mutual recognition agreements and/ or reciprocity agreements with professional accountancy bodies globally.

Job Requirements:

• An Accountancy degree from a recognised university. Holding a CA (Singapore) or equivalent professional qualification is preferred.
• At least 6 to 7 years of working experience in accountancy-related fields. Having experience in education or adult learning would be an advantage.
• Able to work independently as well as in a team.
• Strong attention to detail and meticulous
• Ability to prepare and carry out well-articulated presentations.
• Good written and oral skills.

About the Role

We are seeking a highly motivated and results-oriented Senior Account Manager to join our dynamic Affiliate team. Based in Singapore the Senior Account Manager is an integral position within GroupM’s Affiliate team, working for some of the largest global brands helping them to drive successful partnerships & campaigns in the Korean market. The Senior Account Manager will work closely with the Affiliate Director from both an operational and strategic stand point. We work with some of the world’s biggest retailers, so we are looking for the right candidate to join us to deliver exceptional service levels to these current clients with a strong work ethic and positive attitude.

3 best things about the job:

• Opportunity to work with some of the world's leading brands and gain an understanding and insights into the APAC marketplace.
• Collaborative and supportive team environment to achieve goals together.
• Opportunities for professional development and career growth.

Key Responsibilities:

Client Service & Account Management:

• Act as the Korean Account Manager on multiple blue-chip clients within GroupM regional Affiliate Marketing team.
• Manage the day-to-day workflow, acting as a key point of contact for assigned accounts.
• Build and maintain strong relationships with clients, understanding their business objectives and providing strategic recommendations to optimise their affiliate programs.
• Proactively identify growth opportunities within existing accounts and collaborate with the team to develop and pitch new ideas.
• Compile and deliver and present regular performance reports, providing insightful analysis and actionable recommendations to clients.
• Responsible for financial management from an external perspective, monitoring client budget and spend.
• Meet and host affiliate partner events.

Partner Management & Development:

Campaign Execution & Optimisation:

• Plan, execute, and optimise of affiliate marketing campaigns across various partners.
• Track key performance indicators (KPIs) to ensure campaigns are delivering against client objectives and budget.
• Proactively identify and troubleshoot campaign performance issues, implementing corrective actions to maximise results.
• Stay abreast of industry trends and best practices to continuously improve campaign effectiveness.
• Manage the platform.
• Recruit and onboard new publisher partners, expand our network, identify strategic partnerships. to grow the business and increase efficiency for clients.
• Develop and maintain strong relationships with existing publisher partners, providing ongoing support and optimising partnerships for mutual growth.
• Negotiate favourable partnership deals and ensure compliance with program guidelines.

Reporting & Analysis:

• Have an analytical approach whilst working on reporting and performance metrics to draw insight and make strategic recommendations to clients to optimise their affiliate program.
• Prepare regular client reports, including performance summaries, key metrics, and strategic recommendations.
• Utilise data visualisation tools to present findings in a clear and concise manner.

Desired Skills and Experience:

• Bachelor's degree in Marketing, Business Administration, or a related field.
• A minimum of 5 years digital marketing experience with a preference for 3 of these years to be in an affiliate marketing focused role or a client-facing role.
• In-depth knowledge of affiliate / partnership marketing and the best practice on how affiliate programs are managed.
• Excellent communication and presentation skills, both written and verbal, with the ability to effectively communicate with clients and internal stakeholders. The candidate must be comfortable presenting to large groups of people and senior clients.
• Proven track record of successfully managing and growing client accounts.
• Exceptional organisational and time management skills, with the ability to prioritise tasks and meet deadlines in a fast-paced environment.
• Strong time management and organizational skills.
• Seeks ownership and readily accepts accountability.
• Some familiarity with reporting platforms (affiliate networks/tools) and how they are used to manage campaign performance.
• Proficient in Microsoft Office Suite, particularly Excel and PowerPoint.
• Positive attitude and a team player ready to be part of the team culture.
• Fluency in English and Korean is essential for this role due to frequent interations with the market you'll be working on.

More about GroupM

GroupM - GroupM leads and shapes media markets by delivering performance enhancing media products and services, powered by data and technology. Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them the opportunity to accelerate their progress and development. We are not limited by teams or geographies; our scale and diverse range of clients lets us be more adventurous with our business and talent. We give our talent the space, support and tools to innovate and grow.

Discover more about GroupM at www.groupm.com
Follow @GroupMAPAC on Twitter
Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupmworldwide

About GroupM Singapore

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

Job Description:

We are seeking a highly experienced and innovative Senior Operations Manager to lead our operations and user growth in the Korean market. You will be responsible for developing and executing effective operational strategies to increase user engagement, transaction volume, and drive global channel expansion.

Responsibilities:

• Campaign Planning and Execution:
  Develop and execute diverse marketing campaigns, including online and offline events, community management, and content marketing, based on platform characteristics and user needs.
  Track campaign performance, adjust strategies promptly, and optimize user experience.
  Manage campaign budgets.
• Channel Expansion and Management:
  Expand the company's global exchange channels, including KOL partnerships and community node building.
  Design and execute channel operations activities to acquire new users and drive transaction conversions.
  Analyze channel retention and transaction data, optimize resource allocation, and improve channel efficiency.
• User Growth and Operations:
  Develop user growth strategies to increase user engagement and retention.
  Manage the user lifecycle and improve user lifetime value.
  Conduct in-depth analysis of user behavior data to understand user needs and optimize product features.
• Data Analysis and Optimization:
  Establish a comprehensive data analysis system to track various operational metrics and optimize based on data.
  Continuously explore new data analysis methods to enhance data analysis capabilities.
• Competitive Analysis:
  Keep abreast of industry trends and competitor information, and adjust operational strategies accordingly.
  Identify industry best practices and provide recommendations for the company.

Requirements:

• Bachelor's degree or above in Marketing, Computer Science, or a related field.
• 3+ years of experience in internet industry operations, with preference given to those with overseas market operation experience.
• Familiar with social media operations, content marketing, and user growth.
• Strong ability in campaign planning, execution, and data analysis.
• Excellent communication, teamwork, and stress management skills.
• Fluent in Korean and English.