Total 13,134 Manager job vacancies in Outram Park, Central Singapore

Company overview:

Oo La Lab, a renowned brand in the beauty, perfume, and cosmetics industry is expanding

its horizons with a new location in the vibrant Chinatown area. We are seeking a dynamic

and experienced Sales Manager/Hostess to join our passionate team and contribute to the

success of our signature workshop experiences.

Responsibilities:

▪ Demonstrate excellent sales ability to promote our products and elevate the overall event

and workshop experience.

▪ Act as a strong hostess, ensuring a welcoming and memorable experience for tourists and

visitors.

▪ Proactively canvas new business opportunities to drive growth.

▪ Generate direct sales from cold calling, follow ups and face-to-face meetings.

▪ Collaborate with clients to create customized event and workshop solutions that align with

their goals.

▪ Support our marketing campaigns to promote the event venue and attract potential clients.

▪ Work closely with the operations team to ensure successful execution of events.

▪ Ensure that client requirements and expectations are met throughout the event planning

process.

Requirements:

▪ Proven experience in sales management and hosting roles

▪ Comfortable presenting to groups and sharing knowledge about our products and brand

▪ Maintain a well-presented and well-spoken demeanor to represent the brand professionally

▪ Experience canvassing new business opportunities

▪ Team player with excellent communication, interpersonal and customer service skills

▪ Solution-driven with the ability to work independently.

▪ Strong time management skills to handle multiple tasks effectively.

▪ Ability to work proactively and be a self-starter in a dynamic environment.

▪ Fluency in Mandarin is essential for effective communication with our diverse customer base

▪ Passion or knowledge of the beauty, perfume, and cosmetics industry is a plus

Remuneration:

▪ A competitive salary plus commission and bonus

Brief description of the Restaurant

Le Quinze Vins (LQV) is a family business specialising in the French Food Industry (Wine, Cheese, Meat,　Bakery, Pastry and Groceries). Its know-how is to select directly from French producers high quality　products, in order to offer them to a demanding clientele of connoisseurs. The history of each product,　their origins, their manufacture are part of the experience that our customers love to share in our points of sale.

LQV is looking for his new Assistant Wine Bar Manager for his Bar in Singapore.

Job Descriptions

• Provide excellent customer service
• Understand customer taste and request about wine
• Guide Customers through Wine list
• Assisting in managing retail sales, merchandising and inventory
• Prepare food platters (cheese, cold cuts and light food)
• Help with the daily operations in the Wine Bar

Job Requirements

• Service oriented, dynamic and willing to learn
• Excited about gaining an expert knowledge about French wine

Working hours

• 5days work week

Job Summary/Introduction

An attractive Sustainability Manager job has become available at a prestigious advisory firm based in Singapore.

About the Sustainability Manager Role:
You will get the opportunity to win, lead and develop work on a wide range of sustainability services. You will be exposed to consulting projects that includes Non-Financial Report Assurance, ESG Strategy, Responsible Sourcing and Climate Change related services.

Key Responsibilities:

• Introducing services from existing disciplines to new clients and new services to exisiting clients
• Carrying out independent assurance audits for clients' Sustainability/Integrated Reports (IR or ESG reports) based on various reporting frameworks i.e., GRI, IR Framework, TCFD etc.
• Assessing and verifying of client's sustainability indicators involving environment (Scope 1, 2 and 3 emissions), social and governance indicators
• Reviewing and assessing net zero or science based targets

To succeed in this role, you must be able to communicate clearly and technically in the domain of ESG and Sustainability.

Key Requirements:

• Strong problem solving and data analysis skills
• Proven project and/or team leader, delivering service excellence
• Proven track record of leading and delivering Sustainability services as a trusted advisor and thought leader in the domain of ESG and Sustainability
• Willingness to travel and work around Singapore and on occassion overseas

This organisation provides exposure to a wide range of sectors and suite of services and digital technologies to scope, sell and deliver innovative solutions. They have the people and ethos to act with speed, innovation, enterprise, and creativity. The scope of the offer, the size of the business, the freedom and autonomy to drive your career forward all adds up to a great place to work.

If you are a talented and passionate professional seeking the right opportunity to take your career forward, this Sustainability Manager role is right for you.

Apply today or email me at [email protected] to discuss this new opportunity.

Key Responsibilities:

• Engage with product managers, engineers, vendors, and other stakeholders to drive successful project outcomes
• Monitor projects and programs to ensure adherence to scope, schedule, budget, and quality standards
• Guide and oversee multiple technical programs throughout their life cycle, ensuring they align with business objectives
• Effectively communicate program goals, objectives, and milestones to stakeholders
• Facilitate collaboration among technical teams, promoting a unified approach to program delivery
• Provide mentorship, coaching, and supervision to project teams
• Address and manage project issues and risks to minimise impact on established baselines
• Cultivate and maintain relationships by collaborating with business leaders, solving problems, building consensus, and achieving objectives
• Develop and deliver progress reports, documentation, and presentations for diverse audiences
• Synthesise information across departments for efficient communication, reporting, and expectation management

To succeed in this Technical Programme Manager role, you will require at least four years of experience in project and program management.

Key Requirements:

• Bachelor's degree in a relevant technical field or possess equivalent work experience
• Demonstrate proficiency in utilising AWS services, including CDN, WAF, API gateway, ECS, Lambda, and RDS
• Four years' project and programme management experience, including tracking and planning projects
• Four years' experience working with business stakeholders in a cross-functional matrix environment
• Exhibit expertise in SDLC methodologies, Agile, SCRUM, and SDLC/Waterfall
• Display strong leadership, diplomatic, and motivational skills to lead diverse business and technology teams
• Showcase creative and analytical problem-solving abilities in a collaborative environment
• Excellent written, verbal, and presentation communication skills
• Be self-motivated, decisive, and adaptable to changing demands
• Experience in planning, designing, developing, architecting, and implementing cloud solutions on the AWS platform is highly advantageous
• Proficiency with Mandarin/Chinese is required, as this role will be dealing with Mandarin speaking stakeholders

This is an excellent opportunity to advance your career with a reputable media company. This company is one of the largest media organisations in Singapore, with over 4000 employees and businesses in print, digital, radio and outdoor media.

If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this Technical Program Manager job opportunity.

Apply now or contact me to learn more.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1986634 Alphonsus Sim Zheng Wei

Job Description:

- Assist in the implementation and refinement of the APAC data privacy framework

- Assessing and developing our data protection approach and policies;

- Ensuring our compliance with worldwide data privacy laws;

- Ensuring the integration of privacy and data protection into company operational documents and procedures;

- Assist with the maintenance and refinement of the company’s record of processing activities;

- Assist with the implementation of the data record retention framework

- Advise on privacy matters, including completion of data privacy reviews and impact assessments

- Assist in the maintenance of privacy related policies, tools, and templates

Job Requirements:

- Completed Bachelor/Master degree (legal or business/economics degree preferred)

- Relevant experience (at least 3-5 years) at an international company, preferably in the consulting / financial services industry or at a law firm

- Fluent in English, German is a plus as need to liaise with HQ in Europe.

- Strong communication skills (both written and verbal)

- Analytical mindset and structured way of working

- Excellent organizational and project management skills

- Outstanding MS-Office skills (especially PowerPoint)

- Ability to work well under tight deadlines

- Team player and willingness to work in front as well as behind the scenes

Interested applicants, please email your resume to k[email protected]

CEI Reg No: R1104685

EA Licence No: 99C4599

SUMMARY

As a Compliance Relationship Manager, you are responsible for ensuring the portfolio of 200–250 clients adheres to government regulations and ethical standards. Your responsibilities would include continually following up on your companies’ compliance requirements in a systematic and routine manner as part of the fiduciary duties as a director of a company and/or its affiliates in terms of the Nominee Directorship services offered by In.Corp.

Our Compliance Relationship Manager are carefully selected based on their qualifications, experience, and values, and are committed to bringing their unique perspectives and insights as essential in driving innovation and creating sustainable growth. They are dedicated to working collaboratively to achieve the organizations goals and objectives.

As a Compliance Relationship Manager, you can expect to be a key player in decision-making processes, offering innovative solutions to complex challenges and contributing to the overall success of the company.

ESSENTIAL FUNCTIONS

• Act as a director of each Client as instructed by the relevant Service Provider and discharge the same duties as that of a regular/executive director as per the Companies Act, including but not limited to duties to act honestly and in good faith, to avoid conflict of interest, to exercise care, skill and diligence and to not misuse powers and information on behalf of any Client.
• Use your best efforts to comply and act in accordance with your legal obligations and duties as a nominee director at all times.
• Maintain your residence in Singapore.
• Comply with the Constitution (as amended from time to time) of each Client.
• Not commit any act or omission that shall disqualify you from being a director under the Companies Act.
• Abide by any statutory, fiduciary or common-law duties owed to each Client, including but not limited to performing your duties as a director of each Client with reasonable diligence.
• Perform duties as may from time to time be assigned to you by the relevant Service Provider in relation to each Client.
• Comply with all reasonable and lawful directions given to you by each Client and/or the relevant Service Provider in relation to each such Client.
• Understand and keep abreast with the affairs and business activities of each Client for the purposes of maintaining oversight in respect of each Client as may be required by applicable law

ESSENTIAL QUALITIES

• At least a Diploma in Business, Accountancy, Finance or a related field
• Understanding of the Companies Act 1967 of Singapore and ACRA Regulations
• Minimum 3 years of relevant experience preferred
• Solid written and verbal communication skills
• Highly analytical with strong attention to detail
• Ability to strive in a fast-paced and results-oriented environment requiring a high degree of flexibility whilst retaining business discipline
• High level of interpersonal skills to handle sensitive and confidential situations and information
• Ability to handle multiple projects simultaneously with exceptional organizational and time-management skills

Languages are key to our mission of bringing the world closer together. The Meta family of apps is currently available in 100+ languages and we are adding many more. ~90% of people already use our products from outside of North America and we continue to expand internationally.

As Language Manager, Japanese, you will be involved in ensuring that we deliver a great user experience to our Japanese-speaking audience through high quality translations. As we work closely with team members in remote offices and regional stakeholders, it is very important that the candidate be comfortable working with remote teams across different time zones.

RESPONSIBILITIES

• Reviewing, editing and/or translating high visibility UI content and high priority long-form content of Meta family of apps and other core experiences
• Performing localization screenshot testing to identify linguistic and functional issues
• Working closely with product teams and performing hands-on linguistic testing on web and mobile devices
• Collaborating with Localization Program Management team to support product launches and driving the efforts to ensure linguistic quality from end to end during the product launch cycles
• Driving product and/or vertical-specific language quality initiatives
• Collaborating with Vendor Management team to select translation vendors, drive vendor probation, and support vendors’ ramp-up
• Closely monitoring vendor translation quality through our quality framework and managing translation vendors' performance when needed
• Driving or supporting cross-functional and/or team level quality framework at scale
• Building and scaling stakeholder education programs for internal cross-functional partners and external vendors to ensure language quality from end to end
• Maintaining the localization glossaries, style guides, and TM for owned content
• keeping them up to date and audience appropriate
• Working closely with the in-country stakeholders to deliver market appropriate translation
• Performing other linguistic tasks as needed
• Traveling domestically or internationally to other Meta offices and/or business sites as needed

MINIMUM QUALIFICATIONS

• 3+ years of experience in English-to-Japanese translation, product UI localization, linguistic reviews and translation quality management is required for monitoring the Japanese translation quality for our family of apps and long-form content, and making appropriate decisions for necessary changes to improve it
• Japanese language is required to communicate efficiently with our translation vendor teams, cross-functional teams, and occasionally, with our end-users in Japanese
• Experience in creating and/or maintaining linguistic assets for Japanese translation (e.g. terminology, style guides etc.) is required for being able to guide our translation vendor teams and reviewers in ensuring consistency, accuracy and appropriateness of Japanese translation on the Meta family of apps
• Knowledge of Japanese culture, society and current trends is required to ensure that the tone and style of our Japanese translation is appropriate for millions of our end-users
• Familiarity with CAT tools is required in order to perform the day-to-day work of translation and linguistic reviews
• Experience in localization of online and mobile products from English to Japanese is required to understand and detect the language-specific issues in product localization, and fix them by applying the right solutions
• Cross-functional experience working with engineers, product teams, regional stakeholders or clients is required to work effectively with cross-functional teams within Meta, and to help them detect and resolve language-specific issues in Japanese
• Bachelor Degree

PREFERRED QUALIFICATIONS

• Experience with CAT tools
• Cross-functional experience working with engineers, product teams and regional stakeholders
• Experience in localization of online and mobile products
• Experience in AR, VR, smart home devices, or related technologies
• Experience in hardware localization and testing
• Experience in localization of gaming content
• Experience in localization program and/or project management
• Familiarity with digital marketing

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics

Responsibilities

• Create and manage strategic product and technology roadmap to support business goals
• Oversee a technical team responsible for designing, developing, testing and deploying software systems/applications i.e. web services, APIs, micro-services, console application etc
• Participate in technical design, development, troubleshooting and enhancements of software systems
• Adopt Agile/SCRUM practices, and recommend changes for continuous improvement in the development processes
• Coordinate with functional team, manage timeline and track issues
• Liaise with internal and external users/clients to direct design, business resolution and technical requirements
• Champion the cause of reuse and lead the development teams to deliver high quality code, optimize systems and applications for performance
• Create innovative frameworks for developers to write code in the most efficient manner
• Supervise, schedule and prioritize tasks and responsibilities of the technology team in order to fulfil the goals of the company
• Responsible for staffing the development team by recruiting, selecting, orienting, and training employees

Requirements

• Minimum degree in Computer Science, Computer Engineering or a related discipline from an accredited university
• At least 10 years of technology delivery experience with at least 5 years in Back-End and Web API development
• Payment domain knowledge is mandatory
• Experience in Agile methodology
• Ability to lead and continuously develop and manage large back-end teams
• Knowledge of security, controls, privacy and compliance in the financial services domain
• Knowledge of RESTful Web APIs, micro-services, databases like MS SQL, Oracle, PostgreSQL.
• Knowledge of source control systems and branching strategies, preferably Git or TFS (TFVC)
• Experience and understanding of C#, ASP.Net Core, Entity Framework (or other ORM frameworks) , Web API Design principles and guidelines
• Knowledge of cloud-based technology offerings as well as deployment architecture options.
• Experience with mobile application development is a plus
• Able to work with people from all levels of the organization and closely with the technology team to deliver products on time
• Strong interpersonal, written and verbal communication skills
• Strong communication and problem-solving skill

This position offers an excellent opportunity for an experienced manager, who is client service focused, to transition to a broader compliance and consultative role supporting international companies. You will also gain insight and experience into how to manage a fast growing, entrepreneurial service line.

A key member of the management team, your role is pivotal to client experience, technical support, staff development and team success. You will supervise and support the provision of accounting, payroll and advisory services to a broad portfolio of international clients. You will also be responsible for ensuring the smooth implementation of new clients in your portfolio.

You will manage a team of staff and impart your technical expertise to help your team develop and grow, acting as their coach and mentor. You will also take ownership of your team’s service delivery and ultimately their financial performance.

Responsibilities:

• Supervise and support the provision of accounting, payroll, and advisory services to a broad portfolio of international clients.
• Garner a deep understanding of your Client’s businesses to help ensure that Mazars’ reports and advice are timely and relevant and that a strong “Trusted Business Advisor” relationship is in place.
• Impart technical expertise to your team to ensure accounts are prepared in-line with International Financial Standards. Furthermore, to highlight other possible advisory and compliance issues e.g. taxation, Companies Act, immigration to the appropriate experts within Mazars for further consideration.
• Plan the work of your team and help them to ensure deliverables are timely and processes are efficient.
• Coach and continuously develop staff and support their happiness and well-being.
• Take ownership of the financial performance of your team.
• Ensure all firm quality and risk processes are understood and complied with by your team.
• Participate in new client prospects meetings, when required, and the subsequent onboarding process.
• Involve in any other adhoc projects and related tasks as and when required by the Partner(s).

Requirements:

• Bachelor of Accountancy and/or equivalent professional qualification.
• Minimum 6 years of relevant experience with at least 2 years in a supervisory level, preferably from a professional services firm in an Accounting/Outsourcing/Client Accounting/Audit environment.
• Deep understanding of Singapore compliance requirements – accounting, tax, payroll. Companies act would be an advantage.
• Strong and extensive technical accounting knowledge in Singapore and International Financial Reporting Standards.
• Excellent communication skills, including spoken and written English, and ability to work across all levels.
• Highly organised with the ability to prioritise and manage multiple tasks and deadlines.
• Client service focused, entrepreneurial and commercial thinker.

Key Responsibilities:

• Support Investment Representatives to drive AUM and revenue numbers as well as cultivate and manage ultra-high new worth client relationship
• Understand client requirements and assist Investment Representatives in daily maintenance of account relationships
• Responsible for clients’ daily trading of equities, fixed income, foreign exchange, derivatives, structured notes, alternative investments and other core banking products
• Facilitate the onboarding process of new and existing clients to bank, including account opening / closure / update with client to ensure completion of documentation requirements
• Monitor the team’s portfolio under management, resolving daily client issues and ensuring that client requests are met promptly
• Liaise closely across various divisions within the bank (compliance, operations, risk, legal, etc.) to ensure timely resolution of clients enquires
• Enhanced familiarity with core banking/trading systems as well as understanding of the Private Wealth Management business
• Liaising with various Business Units to ensure client documentation is complying with policies and procedures.
• Understanding of all desk administration and ability to manage the meetings and travel arrangements of Investment Representatives

The successful Client Operations Manager will need to have the ability to work effectively and cooperatively with senior business development teams and other internal stakeholders as well as communicate effectively with intermediaries when the need arises.

Key Requirements:

• Undergraduate degree, preferably in business administration, finance or marketing disciplines
• A minimum of 3 to 5 years of experience in a Banking environment, specialising in client servicing
• Ability to work independently as well as in a team environment with a strong client focus

This global bank reputed to be the best in the industry, needs no introduction and is a recognised leader in their field of expertise. The culture is demanding but if you are confident and have a can-do attitude, the potential rewards are significant. The firm is very dedicated to developing and training their people to the highest standards.

If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting Client Operations Manager job.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

About Capgemini

The Capgemini Global Service Line entitled Digital Customer Experience (DCX), helps organizations understand and implement the right mix of business focused digital capabilities, deployed within the right framework for transformation – to fundamentally change how they do business and serve their customers. Digitally mature organizations deliver on improving customer advocacy and driving growth. Available worldwide and across all industry sectors, the consolidated offer from Capgemini helps enterprises to embed digital customer experiences into the heart of their organizations, while transforming their future business models and processes. DCX addresses the need to achieve and sustain business value via digital initiatives, from the back end right through to the front line.

Key responsibilities

• As an Engagement Manager, you are responsible for delivery of one of our digital engagements in Singapore
• You will be responsible to monitor and deliver programs as per SOW/contract and meet the defined financial and business KPIs of the contract
• Track all contractual obligations and ensure that these are met including the Capgemini internal obligations (Audits, Timesheets, Invoicing, etc.)
• Identify, manage and resolve project risks and issues at both strategic and tactical level and create visibility and reporting for these at the Business Unit level.
• Oversees the allocation and availability of Capgemini resources to progress the project to the conclusion and works closely with SL leaders to achieve the most optimal availability of skills and capacity
• Interact and coordinate closely with the key stakeholders from the client team.
• Responsible for client engagement; building relationships with key client contacts and growing Capgemini share/volume of business within the account
• Attend steerco meetings
• Responsible to plan and conduct quality reviews to achieve significant coverage across the portfolio in every year of operation

Requirements:

• 10-15 years of Transformation/Program Management experience ideally delivering custom solution or digital transformation programs
• Proven experience managing large scale programs within public sector is highly preferred
• Good communication and stakeholder management skills
• Good problem solving skills should be assertive and able to influence

Let's talk about what's in it for you!

Passionate people are Capgemini's Ace of Spades - join us to discover a career that will challenge, support and inspire you. Working at Capgemini you'll find the rewards are more than just financial. You will work alongside some very smart and inspiring people on exciting projects and you will also enjoy incredible benefits. We offer flexible work practices and 40 hours of self-development every year with a huge selection of learning opportunities to choose from.

As "Architects of Positive Futures", Capgemini actively supports the community in 3 ways:

Diversity and Inclusion - we believe diversity of thought fuels excellence and innovation, which is why we positively encourage applications from suitably qualified candidates regardless of their gender identity, ethnicity, sexual orientation, religion, ability, intersex status or age. To support our commitment to diversity and inclusion, we celebrate special events and days of significance that are important to our employees such as Diwali, Bastille Day, Pride, IDAHOBIT, IWD and International day of people with Disabilities. Our Employee Resource Groups Women@Capgemini and OutFront support the grassroots passion of employees to drive our diversity agenda and effect change.

Digital inclusion - at Capgemini we are using our skills to drive social impact initiatives focusing on helping society address the impact of the digital and automation revolution. We also provide employees with opportunities to give back to the community through charity projects and volunteer days.

Environmental Sustainability - Capgemini joined the CDP's (Carbon Disclosure Project) prestigious "A list" for its commitment to the Net-Zero economy. We are focusing on helping our clients transform towards more sustainable business models and committing to reduce our own carbon emissions (GHG) by 20% per employee by 2020.

Recognised by Ethisphere as one of the World's Most Ethical Companies for the last 8 years in a row, ethics and values are at the heart of Capgemini's corporate culture and business. Embedded in our DNA, our seven values - Honesty, Boldness, Trust, Team Spirit, Freedom, Fun and Modesty - have remained the same since company inception in 1967. To see how we bring these values to life, click here to listen to some of our employee’s stories.

Come join us, bring your whole self to work, create new possibilities for you, your customers and your community and help us to be Architects of Positive Futures.

We are a centrally located boutique firm experiencing strong growth. As the company scales, we are looking to bring on a Recruitment Manager to develop strategic plans and system implementation to support through the next phase of growth and development roadmap.

You will be responsible for:

• Supervise, drive, and grow the recruiting team
• Improve on current process and implementing new business processes and procedures
• Monitor various recruiting metrics, costs analysis, effectiveness of sales to provide reports to the management
• Recommend and execute action plans to improve the employer brand
• Coordinate with various departments to forecast future hiring needs
• Building up the company’s professional network through relationships with HR professionals, external vendors and internal stakeholders
• Other ad-hoc duties may apply

Requirements

• At least 5 to 8 years of relevant experience (Preferably in the Recruitment Staffing industry)
• Proven work experience in Managerial / Supervisory level
• Strong business acumen, analytical skills and use of data to advice on key business insights

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

R1107107

Job Description

1. Leads a project team in supporting solutions according to project charter or contract for SAP engagements.

2. Has overall performance responsibility for managing scope, cost, schedule, and contractual deliverables in the production environment.

3. Manages project plan, budget, structure, schedule and staffing requirements, including IBM and Client employees and 3rd party vendors.

4. This specialty requires experience with PM methodologies

EA Number: 11C4879

The role holder is responsible for the delivery and operation of the regulatory framework for Currencycloud’s APAC business, ensuring that the company observes all relevant local and international Regulatory requirements, as well as ensuring the business is well positioned to onboard and transact with APAC customers in target segments.

The role holder is part of the compliance team for the APAC region, working alongside the APAC Compliance Director. While the Compliance Director is responsible for the delivery and operation of the Compliance framework for Currencycloud’s APAC business, ensuring that the company observes all relevant local and international Anti-money-laundering, Financial Crime and Transaction Monitoring requirements, the focus for the APAC Senior Manager - Regulatory is to own and manage all matters relating to Currencycloud’s status as a company regulated to provide financial services in a number of jurisdictions within the APAC region. As well as this, alongside the APAC Compliance Director, the APAC Senior Manager – Regulatory will ensure the business is well positioned to onboard and transact with APAC customers in target segments from a regulatory perspective.

What we expect of you, day to day

• Be the regulatory lead for our APAC region. Act as a local compliance leader and the go-to person for regulatory matters in APAC for all colleagues, liaising with other global Currencycloud and Visa Compliance and Regulatory stakeholders as required
• Develop and maintain relevant regulatory APAC policies and procedures in line with our global policies
• Own the delivery of key regulatory change and/or improvement/remediation projects
• Own the development of the regulatory elements of the compliance monitoring plan across APAC jurisdictions – such as designing and owning regulatory reporting calendars, documenting key controls and reviews and the frequency with which they need to happen, and ensuring the requirements per jurisdiction are executed on
• Identify and oversee local regulatory risks for the region and its regulated entities and own the documentation, support risk owners with management and mitigation efforts
• Lead any expansion of our regulatory footprint within region
• Support the Group regulatory teams by leading the capturing and reporting on upcoming regulatory change in-region (‘horizon-scanning’)
• Collaborate with the Global Compliance team to establish and evolve local procedures and ensure we remain within risk appetite
• Design and regularly monitor and report on KRIs/KPIs to allow key stakeholders to assess how effectively regulatory risk is being managed over time
• Design and deliver regulatory training to first line of defense operational and business teams
• Support the business with decision-making regarding new-client on-boarding from a regulatory risk management perspective, working closely alongside the North America Compliance Director in escalation forums.
• Support the banking team in setting up and maintaining banking relationships with providers in APAC, including ensuring that any safeguarding banking providers are appropriate in compliance with local rules and requirements

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Assistant Boutique Manager is to assist in managing the day to day business of the retail shop, achieving all performance targets and goals as well as by leading the team to ensure high level of guest satisfaction maximizing margins. Assist to develop merchandise to optimize profitability, develop innovative ideas, plans and assist to maintain statistical and financial reports.

Primary Responsibilities

• To work closely with the Boutique Manager to achieve optimal revenue, set targets, forecast and budgets for Boutique
• To support induction and trains Retail Associates in sales, revenue, technical and product knowledge skills.
• To manage retail floor team in day to day operations for Boutique and ensuring consistent high customer service level and seamless shopping experience for customers.
• To review with Boutique manager allocation and control of Boutique’s expenses.
• To work with Boutique Manager in merchandise development and curating consignment brands
• To maintain and control well balanced stocks levels in the Boutique
• To support Boutique Manager in managing all online queries, orders, deliveries and communications for Boutique especially during peak and festive seasons
• To work with Boutique Manager to empower Boutique’s team with consistent customer service skills, hotel communications and product knowledge via training and daily store briefings
• To work with Boutique Manager to review and analyse ways to move slow moving merchandise and maximise on fast moving, best seller merchandise for both in store and online. To ensure gourmet merchandise with near expiry dates to be cleared and minimise cost for write off
• To support in monthly inventory stock takes together with Finance team
• To work with Boutique Manager to ensure safe working practices are followed and adhered to including emergency procedures
• To champion and lead festive season hamper production and operations working closely with Boutique Manager and Boutique’s team.

Solution Sales is on a journey to innovate across ServiceNow’s go-to-market (GTM), delight our customers, and fuel our unparalleled climb to $16B.  We’re moving fast, and with this rapid scale and dynamic growth we’re hiring a AVP, Technology Workflow Sales Leader for APAC, to drive growth, scale and consistency across our specialized workflows in the APAC market. 

The Technology Workflow Sales Leader will oversee market success, coordinate sales efforts across the BU’s and Workflows, drive alignment and consistency with the broader ServiceNow sales ecosystem, and will act as an advocate for the organization as a whole.  This individual will partner closely with the Core sales team, Solution Consulting teams, ACE, Marketing, Global Sales Development, Industry and Product teams to simplify execution and to accelerate growth.  The AVP will exemplify the “Hungry and Humble” ServiceNow mantra to extend the reach and influence of Solution Sales.

This leadership position comes with the opportunity to play a pivotal role in growing the business and driving lasting impact for the organization. The ideal candidate is a proven sales leader, relationship builder, and an intellectually curious individual who can develop trust with key leaders and stakeholders across the organization. The candidate must be able to combine GTM expertise with sales execution excellence to drive action and deliver results.  

What you get to do in this role:

• Build and execute Solution Sales growth strategy across distinct specialist workflows in alignment with geo priorities. 
• Manage and lead a team of Technology Workflow Solution Sales individual contributors, leaders and their teams to drive the workflow GTM, capture new markets and maximize NNACV.
• Leverage a matrixed sales structure consisting of solution consulting, professional services, field sales teams. 

• Execute on organizational and geo specific sales strategies to achieve key KPI's of bookings to plan, pipeline creation, recruit to plan and talent development. 
• Be a trusted advisor and leader across the organization.

• Establish and nurture relationships at the highest levels of organizations. 
• Engage directly with customers at C-level to champion large deals and ensure success.
• Manage accurate forecasting, business performance plans and communications.
• Engage in geo planning cycles to facilitate resource prioritization, shape sales coverage plans and maximize performance in a geo managed budget model.
• Drive customer success practices across your geo.

Your new role

• Documentation preparation required for client onboarding and periodic reviews
• Monitoring of client accounts (including onboarding conditions, adverse news, documentation validity) and initiate trigger reviews
• Conduct AML/CFT related in-house surveillance reviews along with business and compliance
• Preparation of MIS (e.g. CDD statistics report)
• Initiation and implementation of process improvement and digital transformation projects to streamline and automate the name screening and review process
• Managed day to day CDD onboarding process and timely periodic, event trigger & ad hoc reviews including reviewing client documentation and completeness of KYC package for submission to CARC
• Acting as the liaison officer between RMs/ front office and other stakeholders (Compliance, Ops, HO CDD teams) on CDD matters
• Assist Head of Department to increase efficiency by identifying and improving cumbersome processes
• Assist Head of Department to mentor and guide junior colleagues to carry out their duties competently

What you'll need to succeed

• Min 5 years of banking industry experience in KYC / CDD or client onboarding
• Experience in both Checker and Maker for KYC/CDD.
• In depth working knowledge of CDD / Compliance / AML procedures and standards.
• Proficient in MAS regulations and guidelines relating to Anti Money Laundering (AML) and Counter Financing of Terrorism (CFT)

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected]. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Registration No: R1986473
EA License No: 07C3924
Company Registration No: 200609504D[LL1]

[LL1]

• Degree holder, with min. 1-2 years of credit and sales experience covering local SMEs preferred.
• A fervent individual who is self-driven and possesses the willingness to take on additional initiatives to drive the overall business strategy.
• Strong interpersonal skills, with the ability to connect with customers
• Sound analytical skills with the ability to interpret and analyze company financials
• A passionate individual who is innovative and enjoys a dynamic work environment.
• Highly focused, driven, and results-oriented individual.

Responsibilities:

Reporting to Head of Compliance, the AVP/Manager Compliance (Merchant Banking) oversees the regulatory requirements of the Merchant Banking activities of SBI, Singapore. This position is accountable for the effective second-line oversight of the implementation, maintenance and administration of the compliance management.

• Oversee the development, implementation, and maintenance of the SBI, Singapore’s Compliance program to mitigate risks of non-compliance and ensure adherence within established compliance risk appetite
• Maintain current knowledge of Singapore regulatory requirements that affect the business
• Oversee compliance monitoring activities for SBIS Merchant Banking activities, including oversight of the compliance process, and effectively challenge the business on regulatory compliance issues
• Develop solutions for addressing regulatory issues and recommend appropriate steps to address them
• Follow-up to verify appropriate and timely issue resolution of issues by the business line and report as appropriate
• Report on the adequacy and effectiveness of controls over regulatory risk using established metrics for SBI, Singapore
• Review and submit licensing applications for SBI, Singapore
• Ensure timely and accurate reporting to MAS
• Ensure proper reporting of violations or potential violations to duly authorized enforcement agencies as appropriate and/or required
• Keep records of the KYC and counterparty approval documents
• Ensure AML & KYC guidelines are being adhered to
• Provide advisory on ML/TF queries from Business Units and departments of SBI, Singapore in relation to new customers’ onboarding and ongoing transactions
• Review suspicious and irregular transactions in customers’ accounts and conduct basic inquiry into such transactions with a view to filing a Suspicious Transaction Report to the Suspicious Transaction Reporting Office when appropriate
• Provide trainings in the areas of Regulatory and AML/CFT Compliance
• Undertake other ad-hoc duties/projects as assigned

Requirements:

• Graduate in Banking, Finance or other discipline
• Preference may be given to post graduate degree in legal or related field of study, with related compliance certifications a plus
• Candidates with ACAMS or Diploma in Compliance would be preferred
• 5+ years relevant work experience in Compliance in financial services industry, including Compliance management experience in Equity Broking, Debt Capital Markets, Equity Capital Markets, Corporate Finance and Securities Trading compliance or equivalent regulatory experience
• Demonstrated expertise in effectively communicating the roles and importance of regulatory compliance, as well as proactively identifying regulatory risk
• Effective leadership capabilities, including strong communication, change management, sound judgment, relationship management, and negotiation skills

The Role Responsibilities

Job Role

· Work in partnership with the FM CIO and Head, FM Portfolio Management to determine the required investment funding.

· Accountable for the management and oversight of the FM investment budget and ensuring that the budget is managed within acceptable tolerances.

· Partner with CCIB COO, TTO Finance and ECM teams to ensure that the portfolio is delivered both within the financial guardrails but also executed within the prevailing delivery standards.

· Act as an SME for project teams for delivery and execution queries as well as providing direction on programme structure and project accounting standards such as capitalisation and opex vs capex handling.

· As a member of the FM Technology MT, provide up to date information on the performance of the FM portfolio as well as managing the hygiene factors such as headcount vs targets and D&I performance.

· Act as a central point of co-ordination for groups such as HR and Operational Risk for Pan-FM activities.

Business

The FM Technology Head for Business Management is responsible for the delivery and execution of the FM technology investment portfolio along with the associated organisational factors such as headcount and location strategy.

· Ensuring appropriate financial planning, governance and controls are in place to ensure benefits from investments are delivered as per plan. Requires collaboration with the broader FM business organisation as well as COO, CIO and functions organisation.

· Partner with FM CFO and TTO Finance to ensure that the portfolio is run within the guidelines of the Bank and participate as needed in audit reviews - internal and external.

· Support the FM Technology MT through annual processes such as P3.

· Proactively review and challenge the quality of the financial discipline within the programmes and highlight to both FM CIO and FM Technology MT where improvements are required.

· Be responsible for the communications strategy for FM Technology which includes organising and curating the content for townhalls and on-site as appropriate.

· Be responsible for the overall delivery and execution of the FM Obsolescence book of work, ensuring funding is provided to the appropriate teams and track the resulting work to drive down the risk profile of obsolescence within FM.

· Responsible for the delivery oversight on the Sales and Research technology book of work in partnership with FM Sales COO team and Global Research function.

· Ensure the Sales and Research technology roadmap is aligned to the business direction and regular reviews are conducted to ensure this alignment is maintained.

Processes

· Deep understanding of Program Creation, Program Management, and Governance, as demonstrated in prior roles (ideally within Standard Chartered Bank or equivalent market experience).

· Support FM project execution governance forums including participation in FM QPR and Refinement forums.

· Partner closely with FM delivery leads, ECM, COOs, and other relevant stakeholders to ensure the FM Technology Transformation Strategy remains aligned to the prevailing expected outcomes such as S25, etc.

· Participation in the annual RCSA processes involving FM Technology.

· Own FM Technology processes in the FM Process Universe.

· Lead implementation and execution of the FM SACA process.

· Ensure Sales and Research technology stack complies with the current standards such as ICS vulnerabilities, obsolescence and resiliency controls.

· All delivery follows the current standards for project execution including the latest change delivery standards.

People and Talent

· Champion and act as a role model of the Group’s values and culture. Lead through example and build the appropriate culture and values. Sets appropriate tone and expectations for their team and work in collaboration with risk and control partners.

· Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement, ensuring everyone in the Bank are drivers and owners of client outcomes.

· Set effective metrics and standards, transparently communicating them to team members, providing feedback and rewarding employees accordingly. Set the appropriate tone and expectations for the wider team.

· Employ, engage, and retain high quality people, with succession planning for critical roles.

· Ensure team structure / capacity is reviewed to enable delivery of client outcomes.

· Ensure the provision of on-going training and development, ensure that direct reports are suitably skilled and qualified for their roles and that they have effective supervision in place to mitigate any risk.

· Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.

· Create a motivational and challenging environment for staff which is conducive to creativity and performance with customer centricity in mind.

· Provide feedback on transformation leaders to their people leaders, as part of performance reviews.

· Work with FM Portfolio Lead to implement the location strategy.

Risk Management

· Maintains a comprehensive insight into the current and emerging risk profile.

· Evaluates the appropriateness of the organization’s frameworks for governance, risk and control.

· Contributes to the development of risk-oriented culture within the organization.

· When processes change ensures controls and monitors are fit for purpose and redesign where necessary.

· Supports timely and quality execution of governance and control changes as and when required.

Governance

· Completes high quality and timely risk documentation - top risk profiles, residual risk assessments, risk acceptances, root cause reports, management action plans, risk committee papers.

· Maintains SCB Standards for Business Management.

· Work with individual Businesses and Functions in the context of change management, both to provide general guidance and to support them to resolving specific issues.

· Monitor baselines and tracking/reporting benefits, tracking of transformation programmes at key milestone level (investments, costs and benefits).

· Maintain the project financial framework and perform quality assurance with a focus on FM centric priority projects across the project portfolio with timely and appropriate escalation to Business and Function Heads for remediation.

Regulatory and Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

· FM CIO

· FM CFO

· TTO Finance

· CCIB CCO

· FM Technology Management Team

· HR

· Operational Risk

Other Responsibilities

· Embed Here for good and Group’s brand and values in FM Technology.

Our Ideal Candidate

· 10+ years of relevant experience in building and maintaining programs within a bank.

· Strong financial management background in a COO or Business Management role.

· Working experience in supporting a Financial Markets business, Transaction Banking Business and Client Coverage Business.

· Significant experience working in / running Innovation and Change within a complex organisation (ideally Standard Chartered Bank or equivalent external experience).

· Experience of running a technology delivery team ideally within a Financial Markets business.

· Ability to work independently in a fast-paced environment.

· Ability to articulate complex issues concisely and communicate effectively, both spoken and in written.

· Collaborative and creative problem solver, while being outcome focused.

· Strong interpersonal and stakeholder management skills.

· Strong analytical skills with an ability to understand complex workflows and excellent attention to details.

· Comfortable working in a relatively unstructured and multi-cultural environment.

Role Specific Technical Competencies

· Financial Management

· Technology Programme Management

· Operational risk management

· Business Process Re-engineering and management

· Experience of Agile development practices

· Negotiation/soft skills

­About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental / maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job responsibilties:

Sales & Advisory

• Market a range of retail banking and investment products.
• Upsell and cross-sell the Bank's suite of products and services.
• Offer advisory service recommending suitable wealth management products for potential customers.
• Knowledge of internal policies and procedures to effectively manage the sales cycle and facilitate operational execution of transactions.
• Report sales activities and results to the management on a regular and prompt manner.
• Competent on all KYC/CDD procedures, AML guidelines and all other regulatory guidelines governing the Sales & Advisory process.
• With the cues from customer feedback, pro-actively identify opportunities and provide feedback for improvements in all areas including product & service offering, sales process or operations.
• Supporting, contributing, promoting and driving technology initiatives like Internet applications, mobile applications, etc towards promoting customer convenience and service excellence

Customer Relationship Management

• Take ownership to respond for all customer issues and navigate internally to address issues promptly and/or escalate to relevant authorities promptly.
• To act as a single point of contact for all customers under handling.

Operational Efficiency

• Be responsible for 100% accuracy on the various forms submitted to Operations or to Partners for execution.
• Jointly responsible for the up keep of the branch aesthetics as per the Corporate Identity guidelines.

Requirements

• Bachelor's Degree or equivalent; preferably in Banking, Insurance & Financial Services
• Minimum of 1-2 years of experience in sales and financial products and services.
• CMFAS certified required - M5, M8, M8A, M9, M9A, HI, BCP, PGI.
• Excellent customer focused mindset and strong interpersonal skills.
• Sound knowledge of banking, wealth management and insurance products
• Strong understanding of financial compliance and regulatory requirements in Singapore.

The compensation structure will have Basic Salary + Commission.

CA Concepts is made up of four exciting restaurants, Kulto, Chicco, Barrio by Kulto, and Cenzo! Interested applicants will be placed at one of the four locations. We are looking for passionate, loyal people who have F&B experience and are also able to work under pressure within a team of international professionals. Join our team and we’ll be able to strive towards success together! Join us as a Restaurant Manager!

Job Description

• Overseeing of the service of the Restaurant.
• Responsible for the smooth running (opening shift & closing shift) of the restaurant.
• Handle guest complaints and feedback to ensure guests satisfaction and continuous improvement in Food Products and services.
• Provide coaching and feedback to staffs.
• Monitor and maintain the operating systems of the outlet.
• Ensure food quality and hygiene standard is maintained.
• Greet and coordinate the seating of guests, and assign guests to tables suitable to the size of each group.
• Recognise the regular guests and highlight to the Chef about the particular guest’s preferences.
• Ensure guests’ requests are not delayed.
• Record and report all food-related complaints to the Chef immediately.
• Ensure team briefings are carried out before each service period.
• Monitor and maintain the operating systems of the outlet.
• Ensure that no standing bills stays on the system, and account for all voided.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Handle emergency and difficult situations.
• Adjust any modifications to checks or bills.
• Ensure that all staff in their sections are able to describe the dishes for the evening and any extra dishes (specials) properly and are well groomed, properly attired and efficient.
• Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Participate in monthly physical stock take of the Restaurant, including but not limited to glassware, plate and crockery.
• Develop and implement service-related training programs.
• Perform miscellaneous job-related duties as assigned.

Job Duties

• Ability to communicate in English
• Able to work in a team environment
• Highly Responsible and reliable
• Able to work well under pressure in a fast-paced environment

Key Duties & Responsibilities | About the Role

• Reporting to the Sales Director, you play a vital and rewarding role in the dynamic & growing
• sales team focusing in selling IT services & solutions to large SMEs & MNC customers. You
• are responsible for a full sales cycle, from hunting to developing and bringing deals to closure.
• Part of your account management effort, you will be also tasked to handle existing customers
• with new IT projects and business opportunities. There will be excellent career progression for
• you to become a team lead in the department & eventually heading a business unit of your
• own, prior good results after a period of time.
• Carrying out direct sales activities to acquire new customers (B2B) by calling & visiting
• prospective customers through given company’s client base &/or own contacts
• Build good rapport and expand business opportunities with existing customers
• Attending weekly sales meeting and provide updates in sales developments
• Submitting sales funnels via cloud software timely & achieving monthly/ quarterly sales
• target
• Work closely with internal pre-sales team (& tech folks) and key technology partners
• on given leads and business opportunities
• Assist in identifying business opportunities in Gebiz & related portal and submission
• ITQ (Invitation-to-Quote) timely
• Target on vertical sectors and familiar with their business’ ‘needs’ and ‘wants’
• Identifying customers’ requirements, prioritizing initiatives and executing good action
• plan to achieve success in this role

Qualifications & Experience | About You

• The ideal Corporate Account Manager:

At least 1 year of corporate sales experience in relevant industry

• Minimum diploma & above in IT/ Business/ Marketing or related field
• Strong sales or business development background with proven track record in
• enterprise solutions selling
• Good exposure in selling IT services &/ or solutions e.g. network/ system infra, network
• security/ managed services/ maintenance support services
• Equipped with good presentation and negotiation skills
• Competencies in building executive level relationships – abilities to reach to decision
• makers & strong influencers

Business Development Manager (Cryptocurrency Exchange)

Working Days & Hours: 5 days | Mon-Fri: 9am to 6pm (12.30pm – 2pm lunch)
Working location: Tanjong Pagar
Salary: $3500 - $5000 + KPI Bonus

Job Responsibilities

• Expand overseas markets (with a focus on Japan, South Korea, Taiwan, Australia, USA, UK and Canada) and channels, seek high-quality projects and resources, independently handle new project development, business opportunity tracking, contract negotiations, and related tasks.
• Expand community channels: collaborate and expand partnerships with communities, media outlets, and key opinion leaders (KOLs), and maintain relationships.
• Market development: responsible for collecting market and industry information, collaborating effectively with the solution and product departments, possessing a high level of sensitivity and insight into the blockchain industry. Based on an understanding of the market, regulate the strategic layout of the market.

Job Requirements

• Relevant experiences
• Familiarity with the blockchain industry and awareness of market trends and resources.
• Existing overseas media, project, and high-quality KOL connections are preferred.
• At least Bachelor Degree in Marketing/Business or its equivalent

Tan Jia Jun | REG No: R23112681

The Supreme HR Advisory Pte Ltd| EA No: 14C7279

The Senior Manager, Food & Beverage Operations – South East Asia supports and implements strategic priorities and projects for the region, ensuring disciplined execution thereof, and driving performance of trading hotels.

What will I be doing?
As the Senior Manager, Food & Beverage Operations – South-East Asia, you will be responsible for performing the following tasks to the highest standards:

• Implementing deliverables of strategic priorities and projects for South East Asia, ensuring key stakeholder alignment,
• Being fully acquainted with the brand identities, operating standards, and Food & Beverage (F&B) concepts of each Hilton brand and ensuring these are being followed to drive operational excellence and financial performance of each hotel.
• Analyse trading estate F&B performance and ensure appropriate measures are taken to optimize results.
• Collaborate with Hilton Supply Management to ensure a consistent, reliable supply chain at the quality required and cost mitigation and savings.
• Drive sustainability efforts within hotels in F&B, ensuring tracking and analysis of efforts.
• Support execution of hotel F&B capex projects.
• Guide hotels' F&B marketing and social media efforts and monitor consistent execution.
• Develop and implement guidelines for standard operating procedures to deliver great guest stay and dining experiences and business results.
• Provide operational support to operating hotels to maintain and increase service standards, top line, profitability, and quality improvement with a clear focus on business performance against all metrics.
• Assist new opening hotel teams, with training and implementation of F&B concepts, policies, and service procedures, to ensure optimal F&B performance in all aspects from the onset.
• Instill a culture of team engagement, service quality, creativity, and result focus.
• Assist in increasing team retention and creating a strong talent pipeline within the region
• Support training and development initiatives, partnering with Talent & Leadership Development and HR.
• Establish and maintain strong working relationships with various internal stakeholders and hotel-level leadership to facilitate the achievement of objectives.
• Attend meetings and calls, as required by the role of SEA regional and the APAC F&B leadership team.
• Assist and support APAC F&B and Brand projects and initiatives.

What are we looking for?
A Senior Manager, Food & Beverage Operations – South-East Asia serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• A structured, creative, and strong communicator with excellent presentation and planning skills.
• Sound knowledge of F&B operations, and the ability to drive strong performance from a remote position, paired with cultural savviness are essential.
• At least 3 years of supervisory experience with a proven track record on international, multi-cultural levels. Ideally in a corporate hospitality or hotel-level role (e.g. regional F&B development/operations manager, Director of F&B, or Director of Operations).
• Strong analytical skills and creativity to understand, articulate, and execute strategies.
• A passion for people, customer service, and quality with the ability to translate that passion into an engaged, high-performing F&B team and excellent guest experiences across the region.
• Sound business judgment and creative decision-maker, able to influence others to ensure optimal outcomes.
• Good knowledge of F&B trends, marketing, and social media strategies.
• Experience in food/beverage products, design & and concepts, catering, and restaurant management.
• Have a sound knowledge of International and local cuisines with culinary experience in F&B outlets and catering.
• Understand kitchen and restaurant production, service logic, and planning.
• Have a strong interest/exposure in F&B customer service and procedures from restaurants to bars and catering.
• An individual who combines a confident, self-starting, high-performance orientation with a track record that reflects a "can do" attitude.
• Good interpersonal skills to influence, motivate, and energize.
• Excellent presentation skills
• Fluent verbal and written communication skills.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!