Total 3,104 Manager job vacancies in SGP-Singapore-Hong Leong Building

Oracle is the #1 global provider of business software. With a market-leading presence in over 175 countries, we connect the biggest enterprises of today with the tools to challenge in the digital economy of tomorrow. Join us and play an instrumental role in redefining the world of business.

Oracle’s HR Services team strives to create and deliver a seamless and positive employee experience across the entire employee lifecycle. Leading with care and emotional intelligence, we develop efficient and simple processes, systems, policies, and programs from hire to retire. We deliver data that is useful and accurate to create people-related strategies across the business. We handle people data and build project management capability across HR. Our work also ensures Oracle remains protected and compliant. We strive to provide employees the resources and support they need during the most important moments in their careers.

Description

What You’ll Do

This is your chance to work with the people who are owning the cloud revolution. You’ll bring fresh insight to projects that are changing lives around the world.

This role will be a key member of the HR Services leadership team, developing and implementing best-in-class, entrepreneurial HR services, processes, and systems. You will work with a high-energy, hard-working enthusiastic team of professionals passionate about customer experience, operational excellence, innovation, and employee culture. You get to be on the cutting edge of HR processes and technology development, working with hard-working people who are geographically and culturally diverse. This is a high-visibility role with high-level executive exposure across Oracle.

As a HR Services Manager you will:

• Develop and drive strategic transformation plans to achieve extraordinary results

• Nurture teamwork, coach and provide effective feedback

• Guide your team to analyze and resolve sophisticated, customer challenges

• Lead your team to identify system problem trends and guide them to implement innovative solutions

• Lead and optimize team operational performance, results and efficiencies

• Be a global or regional process owner across multiple specialized functional areas

• Be a functional collaborator and will lead regional and global methods and standard methodologies

• Assist others using specialized expertise

• Build strong relationships with senior internal and external collaborators and partners

• Perform work across the organization to achieve strategic goals

Required Skills/Experience

What You’ll Bring

Your drive, knowledge, and commitment will help us become the number one cloud company in the world. We also look for:

• 6+ years of management experience

• Proven record to lead a hard-working team, resolve conflict and make critical business decisions; You believe that no jobs are too big; no problems are too complex

• Ability to thrive in fast-paced, high stakes and change-driven environment

• Master at handling change and can effectively communicate and empower teams through transformation

• Fluent in industry standard methodologies and know how to demonstrate these to achieve extraordinary results

• Passionate about leading and driving processes improvement and innovation

• Motivated by collaborating with team members to create efficiencies with the customer in mind

• Energized by problem solving, thinking critically and diving into data to drive performance and customer satisfaction

• Guide at handling capacity and knowing how to flex your team to meet the changing needs of the organization

• Strong client facing skills with a flexible communication style and the ability to communicate sophisticated concepts and analytics in a structured manner

• High attention to detail and the perseverance to support your team in identifying and addressing data trends

• Strong eye for business. You are a guide professional with multiple areas of specialization

• Strong project management skill to lead regional and global projects

• Proven track record to efficiently partner with and support global HR Services

• Master at prioritizing to achieve maximum results

• Comfortable with full Microsoft office suite, HCM, and other Oracle Cloud application

• Flexibility to adjust schedule as needed for global time zones

We can’t promise to fix all your problems at work but we can promise you won’t have to face them alone!

Here at Twist, you are never alone!

They are right when they say events people are fun and happening. Yes, we are but as we play hard, we work hard too! We believe the only way to do great work is to love what we do. If you have not found it yet, you either keep looking or come say hello to us!

At Twist, we create leaders and not followers. Everyone is unique in their own ways and the time will come for them to shine. Our experienced managers have the skills and knowledge, waiting to impart to you. It may be a tough to journey to embark on but we promise it is worth it. We are ready to offer whenever you are ready too!

YOLO! Choose a job you love and you will never work a day in your life!

About TWIST

Nothing "0" is infinity "∞" with a twist.

That's what we do. From ground zero, we create events with infinite possibilities. We build innovative solutions that make a positive impact on your bottom line. We deliver what we promise, plus that little twist that makes a significant difference.

Alongside our drive and commitment is a blazing passion to ensure the success of any events we plan and organise. And hence our mission:

Make Things Matter. Make Things Happen.

Over the years, we have planned and implemented world-class exhibitions, conferences, seminars, award ceremonies, gala dinners, road-shows and other events, but we are inspired to do more. Embedded in our team is a spirit of resilience, spunk and determination, with a dash of positive energy. Coupled with our creativity and innovative use of technology to create new and engaging experiences for participants, we have designed some of the most prestigious, forefront and award-winning events in the game.

Check out our facebook https://www.facebook.com/twistmedia.sg/ and website www.twistmedia.sg to learn more about our events and our twisters’ culture!

Responsibilities

- Responsible for housekeeping and maintaining office supplies.

- Manage administrative documents.

- Handle inventory control.

- Handle job ads, employment processes, and orientation.

- Process supplier invoices, payments, staff claims, etc

- Handle billing tasks

- Update track record

- Monitor sales opportunities across multiple platforms

- Prepare documents for pitches and submit tenders

- Monitor attendance and manage leaves.

- Manage employee welfare and benefits.

- Perform ad-hoc duties as assigned.

Requirements

- Minimum Diploma holder

- Minimum 1 year experience in administrative

- Good spoken and written English

- Able to multi-task and meet deadlines

- Proficient in Microsoft Office Word, Excel and Powerpoint

- Exceptional eye for detail and accuracy in tasks.

- Maintains confidentiality and demonstrates professionalism.

Benefits & Others

Miscellaneous allowance, Medical, Regular hours, Mondays - Fridays, Performance Bonus and Company Trip, Casual Smart

Qualification

Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree

If you are ready, we are ready for you too! Say hello to us and send us your CV.

“The only way to do great work is to LOVE what you do”.

Join TWIST and do great work!

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The role

In the role of Singapore Marketing Manager, you are responsible for developing, executing and optimizing marketing plans that deliver pipeline and revenue for the enterprise business. This role will be an integral part of the Asia Field Marketing team and will partner closely with field sales, marketing, and regional teams including campaign, content, and digital marketing teams.

You are an experienced, hands-on marketing leader who has a growth mindset and boundless energy, ideas and a passion to drive results in a fast pace & dynamic environment. You are self-motivated & always striving to raise the bar.

What you’ll do

We need a Marketing Manager who will drive the following areas:

Planning:

· Build & align annual and quarterly plans (and optimize in quarter) to deliver Marketing Bookings & Marketing Pipeline goals with a focus on return on investment.

· Partner with Sales Leadership & Account Executives to build detailed territory plans that will successfully deliver Customer outcomes.

· Build & own the quarterly execution project plan to deliver high quality, unique customer experiences and programs through-out the quarter.

Campaigns:

• · Partner with field & regional marketing teams to design & deliver amazing experiences that deliver measurable results for our customers.
• · Work closely with sales to drive customer participation in events and programs while ensuring strong follow-up to deliver campaign objectives.
• · Project manage the end-to-end deliver of key local programs including elements of briefing, segmentation, content, reporting and analysis.
• · Coordinate a wide mix of marketing tactics including events (virtual, in person, 3rd party, executive), Digital (email, social, search, content syndication, advertising) and sales enablement.
• · Partner with APAC campaign team to create, localize and translate key content to engage key personas.

Results:

• · Responsible for delivering results on each program including the insights, analysis, reporting & communication of campaign results to the broader team.
• · Run & optimise the demand funnel ensuring optimized lead flow from top of funnel to mid funnel with BDRs for follow-up & nurture to bottom of funnel through sales progression programs.
• · Introduce innovative new marketing approaches, processes, and optimization techniques to better connect with customers in meaningful ways.

What you need to succeed

• · 10+ years’ experience in Marketing B2B software or technology, preferably in Enterprise segment & experience selling to Global Multi-National Corporations (MNC).
• · Strong Written & verbal communication skills
• · Relevant University degree – e.g. Business, Commerce, Marketing.
• · Strong strategic agility to understand market & adapt strategies to deliver success.
• · Outstanding leadership, interpersonal communication and collaboration - experience working across matrix organizations.
• · Customer facing presenting skills to present Adobe, Solution & Customer stories.
• · Proven success in delivering best of breed marketing strategies including ABM, Digital, Webinar, Events, PR/Comms.
• · Exceptional ability to project manage, multi-task, delegate and prioritize work to deliver growth goals. Ability to thrive in a fast-paced and constantly evolving environment.
• · Strong numeric skill set, able to analyse data, understand trends & measure success of programs in order to optimise results.
• · Resourcefulness and ability to anticipate issues and work through them in a collaborative and proactive way.
• · Attention to detail and laser focused follow through on all programs.

Take the plunge and jump in

Liking what you have read and keen to jump in? Thinking you might not have all the skills we are looking for? Just take the plunge and apply – we know that by bringing together a diverse group of people, we become so much better together. We'd love to see where we can help drive Creativity for All together.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
 

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.

[What you will be working on]

• You will be responsible to develop and implement Ecosystem Integration for the mosque sector:
• Integrate processes between mosques, program centres and other entities serving the mosques from Muis HQ, other Muis units, Muis group entities and other agencies.
• Establish effective communication system framework covering crisis management, board communication and reporting.
• Oversee the development of the services integration plan for the mosque sector and establish an effective monitoring system.

[What we are looking for]

• Relevant tertiary qualifications in Economics, Project Management, Engineering, Systems Development or related field
• Good understanding resource management & enterprise resource planning
• Good analytical ability and possess strong problem-solving skills to identify solutions and best practices for stakeholders and make sound recommendations
• Good negotiation, influencing and stakeholder engagement skills

Successful candidate will be appointed on contract basis.

In general, applicants can expect to hear from us within 4 weeks of the close of the application window. In the event where we receive a high number of applications, applicants will receive an update on their status within 6 weeks of the close of the application window.

If you are facing issues submitting your application, please contact us at careers@muis.gov.sg for assistance.

As a member of #TeamPSA, you will be part of a diverse and global team at the forefront of creating cargo solutions to enable more agile, resilient and sustainable supply chains. Experience first-hand and drive supply chain transformation from Singapore and through PSA’s global network of ports, logistics and supply chain solutions. Alongside, we can move the world!

• Develop Your Potential: We emphasise and offer exciting rotations, learning and development opportunities, which will fuel your career aspirations and complement your business exposure across our global network.
• Diverse, Equal Opportunity: We build a sustainable work culture where all our people feel welcome, valued, respected and able to express their ideas and beliefs freely. We believe that diversity of thought and approaches in our workplace makes us stronger as a team.
• Competitive Compensation & Benefits: We are committed to recognising and rewarding your contributions to the business. Our benefits packages aim to improve your quality of life by providing support for medical, dental, recreation, among others.

PSA Group is looking for a strong team player/leader who is passionate about security with at least 10 years of experience in cyber security and around 5-7 years of the cyber security experience in technology management, incident response and forensics, to join their growing group cyber security team.

Beyond an attractive remuneration, you will gain a wealth of diverse experience and exposure especially with the planning/design of future port terminal developments as well as possible stints with our overseas port terminals such as in Europe and Asia.

You will gain exposure in the realm of cutting-edge cyber-physical systems and experience supporting cyber ecosystem risk assessments and security improvements to enable both our future port development and cargo solutions orchestration.

Experience working with cyber security and in a regulated environment will be an added advantage.

This role reports to Head Group Cybersecurity at PSA International Pte Ltd.

Key Job Scope

You will:

• Be responsible, along with other team members, for cybersecurity technology management, cybersecurity engineering, cybersecurity advisories, vulnerability management, event management, incident management as part of overall Global SOC (“GSOC”) responsibilities across the digital assets of PSA business classes and units including IT, OT, IoT and IIoT.
• Contribute to the development of technological and incident management standards, procedures and guidelines in alignment with PSA goals and objectives across our digital assets.
• Perform threat intelligence monitoring and watch out for new tactics, techniques and procedures as well as indicators of exposure, attack and compromises in the cyber security space.
• Design and develop timely and actionable vulnerability and threat intelligence advisories to all our business classes and units, provide vulnerability management and remediation oversight.
• Develop and improve incident response plans, coordinate, conduct or participate in incident drills, forensic exercises, table-top exercises and red/purple teaming exercises.
• Perform cybersecurity incident response as part of the larger team, able to provide Level 2 or 3 incident response support on a 24×7 on-call basis.
• Design or deploy technological solutions and architecture for IT, OT and IIoT, and establish demand aggregation and consumption across business classes and units.
• Perform cybersecurity threat modelling and risk assessments on various IT, OT and IIoT architectures, system and network designs and their components.

Job Experience and Competencies in one or more of the following:

• Good experience in incident response and forensics process
• Good experience and knowledge in performing cybersecurity threat modelling and risk assessment
• Designed IT and OT cybersecurity architecture in a maritime, transport or logistics industry
• Conducted cybersecurity vulnerability and threat intelligence analysis, cybersecurity monitoring, cybersecurity event analysis and correlation, incident response and forensics investigation
• Good project management skills, experience in project planning, management and implementation of cybersecurity frameworks (NIST, ISO)
• Prior maritime, logistics or transportation knowledge with international experience would be an advantage

The successful candidate must have some of the following skills, personalities and certifications –

Skills:

• Must have at least a Degree in Computer Science or related discipline
• Must have at least 10 years of cybersecurity experience
• Must have good knowledge of incident management and forensics procedures (e.g., GCIH, GCIA, GCFA or GREM)
• Good knowledge of cybersecurity architectural practices such as TOGAF or SABSA
• Good knowledge of cybersecurity control frameworks pertaining to cybersecurity (e.g., NIST CSF, ISO27001, etc.)
• Good knowledge of OT cybersecurity frameworks and guidelines such as NIST SP800-82 and ISO/IEC 62443
• Good understanding of cybersecurity maturity models such as C2M2, CMMC or CMMI
• Good understanding of threat modelling, MITRE ATT&CK and associated frameworks
• Good understanding of risk governance (e.g. CRISC, COBIT)

Personalities:

• Strong communication, interpersonal, analytical, and problem-solving skills
• Able to work as a team as well as independently
• Willingness to be hands-on to do groundwork and adopt a growth mindset
• Ability to handle workload in peaks and troughs
• Willingness to travel at short notice
• Good project management skills

Certifications:

• GCIH, GCIA, GCFA, GREM, MITRE or equivalent (Essential)
• TOGAF, SABSA or equivalents
• ISA/IEC 62443 or equivalent
• CRISC, or equivalent
• CISSP, CISM or equivalent

Job Descriptions

• to manage student academic peformance through use of learning/academic resources and academic results monitoring to support an effective learning environment for students (Dance Faculty)
• to manage all lecturers including provision of coaching and mentoring (Dance Faculty)
• to follow up (including resolving) on any identified academic related issues (Dance Faculty)
• To work with Academic Manager to develop, maintain and oversee an efficient and effective coordinated planning system for the Dance Faculty
• To lead the Dance Faculty in its operational and functional areas, including establishing clear positional responsibilities, authority and accountability
• To work with Academic Manager to assess and regulate performance of the Dance Faculty

Requirements

• Diploma or above in Arts or related field preferred
• Self-starter with willingness to explore fresh ideas in student engagement
• Creative problem solver with experience in curriculum management
• High level of discretion with strict integrity standards in handling confidential matters
• Good oral and written communication skills, with ability to engage with people from diverse backgrounds
• Adept in using Microsoft Office and online meeting tools like Zoom, Google Meet and Lark
• An understanding of Music and Arts will be beneficial

1. Able to identify market trends and new fashion ideas.
2. Be well-versed in fashion apparel presentation, fashion accessories design, and all aspects of presentation and outlook of shop.
3. Establish and maintain relationships with customers and vendors, both local and overseas.
4. Able to seek out new source of fashionable products, explore overseas market independently
5. Ensure a quick and proper response to all customer requests.
6. Develop strategies for effective new fashion product launches to achieve sales, market penetration, and profitability goals.
7. Able to converse in asian markets like China, Hongkong, Thailand and Laos.

What you get to do in this role:

The Partner Development Executive manages ServiceNow relationships with our Partner Ecosystem across the APAC Region. A large part of this role is to manage and nurture companies in the ServiceNow Partner ecosystem while also encouraging current ServiceNow Partners to develop and mature their ServiceNow practice. This includes:

• Building Partner Practices through business plan development, account planning, partner expectation management, industry/regional/product focus. Sell, solve, bring growth.
• Planning for Success through Partner achievement target agreement, capacity planning, growth investment, points earning roadmap.
• Managing the ecosystem across team members through readiness assessment scoring, milestone achievement by partner, roadmap sessions for success, regular ecosystem evaluations, tiering progress, acquisitions targets, health analysis, metrics reporting.
• Drive ecosystem governance through team member communication, execution plans, reporting and dashboard preparation, global interlocks with other regions.
• Develop Standard Operating Procedures (Business Planning Guides, Enablement Journeys, etc.)
• Coach partners both remotely and face-to-face
• Communicate partner programs' requirements and benefits across the ecosystem
• Provide daily management of partner ecosystem
• Work with ServiceNow Partner Operations and Partner Enablement to ensure reporting and best practice is being accomplished
• Conduct quarterly and bi-annual business reviews
• Develop partner business case and program roadmaps
• Articulate investment areas needed to both enter and progress through the partner program
• Implement remediation plans
• Manage partner portal and other systems
• Work towards partner revenue goals through teaming and subcontracting
• Participate in marketing events
• Approximately 10% travel

BNB Chain is looking for a dynamic Public Relations and Communications Manager to join our team. This is a full-time remote APAC-based position reporting to the Global Marketing function. This individual who fills the position will be pivotal in increasing public awareness of BNB Chain, enhancing our company image, and managing communications effectively during crises. The ideal candidate will have a proven track record in public relations, media relations, and communications within the technology or blockchain sector, specifically within the APAC region and mainland China.

[What you will be working on] 
•Responsible for assessment and compliance audits of clubs and associations, which includes trade associations, managements corporations, town councils, approved pension and provident funds, mutual benefit organizations and exempt bodies such as 1st Schedule cases, trade unions and co-operatives.
•Evaluation and approval of Section 5 pension or provident fund.
•Responsible for the assessment of income of estate, private trusts, settlements and Unit Trusts.
•Processing applications for artefacts, computers and public sculpture donations.
•Evaluate application for double tax deduction scheme for approved grant-makers.
•Answer to enquiries at the counter, over the telephone and via snail mails and emails.

[What we are looking for] 
•Bachelor’s Degree/Polytechnic Diploma (preferably in Accounting or Business Administration).
•Good knowledge of principles of accounting and taxation laws relating to businesses.
•Preferably 2 to 5 years of practical experience in dealing with taxation of businesses. Experience in taxation law relating to bodies of persons is a plus.
•Meticulous and analytical.
•Good interpersonal, verbal and written communication skills.
•Resourceful and able to work independently in a team environment.

Job Responsibilities:

• Craft and execute a comprehensive branding strategy that defines and communicates aelf's essence, values, and personality across all channels.
• Ensure a cohesive brand identity by contributing to the design and application of all visual and material aspects of aelf.
• Lead the creation of compelling content that supports branding and PR efforts, including press releases, branded campaigns, digital content, and marketing collateral.
• Build and maintain strong relationships with key media outlets, bloggers, influencers, and industry leaders to maximize visibility and positive brand exposure.
• Conceptualise and manage brand events that promote aelf's values and engage our community.
• Data reporting to track and analyse brand performance, PR campaign results, and consumer trends to inform future strategies.
• Work closely with marketing and product teams to ensure brand consistency and to leverage branding initiatives across all of aelf's efforts.

Job Requirements:

• A minimum of 5 years of experience in branding, public relations, or a similar role, with a proven track record of success.
• Exceptional communication and storytelling skills, with the ability to articulate a clear and compelling brand vision.
• Strong creative and analytical abilities, with relevance to brand strategy, trend spotting, and audience engagement.

------------- Send me your resume via WhatsApp ❤

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I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com EA Registration Number: R22108564

Data provided is for recruitment purposes only Business Registration Number: 201735941W. Licence Number: 18S9037

Key Duties & Responsibilities:

• Identify, develop and execute plans to achieve revenue growth and profitability objectives as defined by the administrative board, including business development for new projects/opportunities as determined by the board.
• Lead and manage research contracts for diagnostic imaging and other services as agreed with the board.
• Active engagement with sales & marketing team in the areas of diagnostic imaging, health screening, nuclear medicine / radiopharmaceuticals and radiation therapy, including negotiations and closing contracts.
• Manage and align medical equipment partners and suppliers service standards to the company’s expectations.
• Use commercial expertise to build contacts and networks in order to successfully introduce and promote our healthcare services.
• Comprehensive understanding of and keeping updated with trends in diagnostic imaging, health screening, nuclear medicine / radiopharmaceuticals and radiation therapy.
• Report on results as required, making appropriate recommendations to maximize revenue and profitability.
• Collect market responses and feedback to management team and administrative board.
• Actively engage with functional department heads, especially Finance, HR, IT, Imaging, Wellness, Radiopharmaceuticals and Radiotherapy, as well as our radiologists and doctors to ensure that the requirements of successful business operations are met.
• Ensure that all clinic and imaging teams are challenged to perform to their best abilities and consistently motivated to overachieve in patient management.
• Engage with Sales and Marketing team on customer relationships and expansion on client base and the community, while always keeping updated with trends in diagnostic imaging, health screening, nuclear medicine / radiopharmaceuticals and radiation therapy for cancer treatment.
• Ensure all clinical policies, standard of procedures and clinic operations are in accordance with company guidelines, established procedures and protocols, and within the regulatory framework of the Ministry of Health, Singapore.
• Where appropriate, and with the support of the board, build effective relationships with regulators within the region. Partner with the leadership team to navigate complex local regulatory requirements, changes and issues, using extensive knowledge to provide clarity and understanding to the board.
• When needed, act as company’s representative in attending relevant committees and forums.
• Liaise with department managers and responsible for daily operating activities of wellness, imaging and radiotherapy clinics
• Manage and allocate manpower resources to meet clinics’ requirement
• Oversee and appraise staff performance
• Encourage staff development and effective teamwork
• Collate performance report monthly for all clinics
• Support in delivering high impact, cross-functional projects that could include expansion planning, launch of new business units, process improvement, budgeting, internal communications, etc.
• Provide full administrative support and maintain accurate records of clinic operations
• Implement service quality policies and procedures and uphold requirements of governing documents such as standard operating procedures and work instructions
• Manage and align medical equipment partners and suppliers service standards to the company’s expectations.
• Contribute and work together with the marketing of the company’s healthcare services according to the company’s values including (but not limited to) e-commerce, advertising, public relations and brand awareness, merchandising and sales tools as and when required.
• Execute strategies to allow for continued growth and provide clinic and imaging operations training and advice to healthcare professionals.
• To manage and monitor budgets and maintain budget discipline.
• Administrative duties as assigned by COO
• Any other duties as assigned by management

Requirements

• Substantial leadership in clinical operations experience of at least 5 years within the healthcare sector.
• Strong client management skills and ability to keep promises.
• Able to demonstrable full knowledge of the sales process and clinic operations.
• Strong communication skills in all forms including written, oral, email, and presentation.
• A positive attitude to dealing with people and people development.
• Business level written and spoken English is essential; additional local language capabilities are advantageous.
• Qualified to degree level or equivalent in healthcare or business management
• A sound understanding of the Singapore healthcare services market.
• Confident negotiator - able to ‘close the deal’.
• Capable of hands on problem-solving, with ability to generate ideas and solutions.
• Ability to use own initiative and pay close attention to detail.
• Ability to cope with competing demands and to prioritise tasks.
• Able to adapt to dynamic and fluid situations and environment
• Excellent organisational and time management skills.
• Ability to develop, coach and mentor team members.
• Willingness to travel between clinics and office

Life at Grab
At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to know the Role
In this role, you will be responsible for:

• Defining the product strategy and roadmap for merchant and driver financial services regionally (Indonesia, Thailand, Philippines, Vietnam, Malaysia, and Singapore)
• Collaborate with Collections to build innovative solutions to improve repayment rates and operational efficiency.
  Work closely with regional product teams to enhance, localize and execute financial-services initiatives regionally
• Collaborate with regional product teams to ideate, conduct research and implement enhancements across Southeast Asia
  Ensure that products are compliant with local regulatory requirements and drive enhancements to safeguard our users
  

The day-to-day activities:

• Define and own the vision, strategy, goals and roadmap
• Dive deep into our data to identify the biggest opportunities to optimize our systems to benefit Users and Grab.
• Own project delivery, feature development and experimentation end-to-end, including creating detailed product & business requirements, driving cross-functional execution, sharing insights and learnings across the org, and ensuring stakeholder visibility
• Collaborate with engineering, design, analytics and data science to define an ambitious product strategy, develop and maintain a prioritized product backlog, and execute on delivering great experiences for users.
• Collaborate with Product Marketing, other Product teams, and regional/country teams on go-to-market strategies and execution.

The must-haves:

• 8+ years experience in product management at a tech software company, with demonstrable success in formulating product strategy & launching new products / features with clear impact
• Excellent written and verbal communication skills
• Excellent analytical skills and creative problem-solving skills
• Empathy for users and a drive to discover and resolve their pain points
• Excellent business acumen, customer-centric, team and results-oriented
  

The nice-to-haves:

• Bachelors in computer science, software engineering, information technology, business, finance, economics or related fields
• Demonstrated success in payments or financial services at scale
• Solid ASEAN/ APAC exposure
• Entrepreneurial or startup experience
• Experience working with distributed teams

Role purpose

We are looking for an SDM to take responsibility for overseeing the successful delivery of services for a large regional APAC client. This role involves managing a team, coordinating resources, collaborating with various stakeholders to ensure seamless service delivery and to ensure all service level KPIs are met or exceeded.

Role tasks and responsibilities

1. Client Relationship Management:

• Build and nurture strong relationships with clients.
• Conduct regular meetings to understand client needs and expectations.
• Act as the primary point of contact for addressing client concerns and inquiries.

2. Service Delivery Oversight:

• Develop, implement, and optimize service delivery processes and procedures.
• Monitor service performance against established SLAs (Service Level Agreements) and KPIs (Key Performance Indicators).
• Identify opportunities for process improvement and efficiency.

3. Team Management:

• Lead and manage a team of service delivery professionals.
• Provide coaching, mentoring, and performance feedback to team members.
• Collaborate with HR for recruitment, onboarding, and training of new team members.

4. Resource Allocation:

• Allocate resources effectively to meet service delivery objectives.
• Work with resource managers and other departments to ensure adequate staffing levels.
• Manage workload distribution among team members.

5. Quality Assurance:

• Implement and oversee quality control measures to ensure service excellence.
• Conduct regular reviews and audits of service delivery processes.
• Develop and maintain quality standards and guidelines.

6. Problem Resolution:

• Address and resolve issues or escalations in a timely manner.
• Collaborate with technical teams and other stakeholders to identify and implement solutions.
• Develop and implement preventive measures to minimize recurring issues.

7. Reporting and Analysis:

• Generate regular reports on service performance, trends, and key metrics.
• Analyze data to identify areas for improvement and provide insights.
• Prepare and present reports to senior management and clients.

8. Continuous Improvement:

• Proactively identify opportunities for process improvement and optimization.
• Implement best practices to enhance service delivery efficiency.
• Foster a culture of continuous improvement within the service delivery team.

9. Contract Management:

• Collaborate with the sales and legal teams to ensure service delivery aligns with contractual obligations.
• Participate in contract negotiations and provide input on service-related terms.
• Monitor contract renewals and changes.

Required:

• A Bachelor's degree in a Business-related field
• At least 4 - 6 years of relevant work experience
• Experience in customer service, leadership or business development
• Advanced computer skills and the ability to learn technology quickly
• Resource planning and budget management experience
• Experience in a Client facing role
• Strong teamwork skills
• Attention to detail

Preferred:

• PMP certification
• Experience in corporate security

Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

About the job

We want to fill this position with a strong contributor to the HR Services Function, working closely with the Centre of Expertise functions (COEs) and HR Business Partner team to ensure that HR strategies are translated into action in the most effective and efficient way leading to operational excellence.

Your assignment

In ensuring a consistent approach across Ikano Retail, you are required to develop policies, framework, guidelines based on the overarching people strategy. You will lead and support the annual engagement & various people cycle activities and establish Standard Operating Procedures (SOPs) that will ensure efficient and effective service delivery.

You are to further recommend on market best practises regarding HR employment and employees’ life cycle, keeping in mind continuous improvement, effective solutions that are sustainable in the way forward. To support process improvement, you will work closely with the HRIS team in proposing digitalise/digitize solutions that supports the overall business direction.

The role holder is responsible for the delivery and operation of the regulatory framework for Currencycloud’s APAC business, ensuring that the company observes all relevant local and international Regulatory requirements, as well as ensuring the business is well positioned to onboard and transact with APAC customers in target segments.

The role holder is part of the compliance team for the APAC region, working alongside the APAC Compliance Director. While the Compliance Director is responsible for the delivery and operation of the Compliance framework for Currencycloud’s APAC business, ensuring that the company observes all relevant local and international Anti-money-laundering, Financial Crime and Transaction Monitoring requirements, the focus for the APAC Senior Manager - Regulatory is to own and manage all matters relating to Currencycloud’s status as a company regulated to provide financial services in a number of jurisdictions within the APAC region. As well as this, alongside the APAC Compliance Director, the APAC Senior Manager – Regulatory will ensure the business is well positioned to onboard and transact with APAC customers in target segments from a regulatory perspective.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

We’re looking for an experienced Treasury Manager to join our Treasury team in Singapore. This role is a unique growth opportunity in our Treasury within our newly created Markets team, with the ability to have a direct impact on Wise's mission → Money without Borders.

Your mission: 

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. Your mission is to help us manage our risks in real time, and help us keep lowering our prices

Our Markets team manages the risk on our GBP 105bn+ FX book and our GBP 11bn of customer assets.

Here’s how you’ll be contributing to the Treasury team

• Using your experience managing dealing activities, you will help us manage group wide FX risks and manage liquidity trades to ensure we have money where our customers need it.
• Own the local execution relationships with our panel of international banks and counterparties, ensuring we are negotiating on price, and optimising for both price and broader relationship whenever we trade
• Taking ownership and propose updates and upgrades to our dealing approach, policies, controls and systems
• Be an experienced leader adept at training and building high performance teams
• Be part of the team rolling out new currencies and products, ensuring Treasury can manage the risk efficiently in time for new launches
• Build and deliver reporting on dealing activities and monthly improvements as the role evolves
• Bringing your external markets knowledge and experience to our teams to ensure we can keep growing at scale
• Within our Markets area we also manage our cash and asset book of GBP10bn+, this role will work closely with this team
• Working directly with our product team to automate risk management and funding strategies once proven

This role will give you the opportunity to: 

• Choose your path to impact - we believe people are most empowered when they can act autonomously. So rather than telling you what to do, you’ll work with your team to create a vision of your own. Of course, you can always gather feedback from smart, curious people across Wise but you’ll have the freedom to make your own calls
• Be part of a rapidly growing team, in an expanding business, giving opportunities to expand the role as you grow
• Be flexible in how you work, we understand everyone needs a little something different so we’ll do our best to make it happen
• You’ll have the opportunity to travel and work with our teams globally
• Grow as a leader – with our rapid growth, this role will need to be a source of markets expertise across our entire business

The position assists the Restaurant Manager in supervising the overall operation and service standards of the outlet to meet and exceeds guest’s dining experience expectations.

Main responsibilities include, but are not limited to, assisting the Restaurant manager in creating a Food and Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Works closely with the manager to forecast sales, covers and payroll costs.
• Supervises the daily operation and ensures sufficient manning coverage for operations.
• Assigns the supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timeline of deliverables.
• Maintains consistency in quality of food, beverage and service above all else.
• In the absent of the manager, attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and supervision knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the hotel’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Is present in the operation during all meal periods.

Provides a Leading and Consistent Guest Experience

• Is pro-actively engaged in guest service.
• Promotes sales through direct guests’ contact.
• Constantly obtains guest feedback during operation to ensure satisfaction and builds loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service team to personalise guest experience and in accordance with Hotel Standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards, executes a collaborative and enabling leadership style. Provides regular team meetings for training and arranges examinations for the team members to achieve higher standards and skills.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using various coaching styles.
• Displays cultural affinity and shows empathy to all team members.
• Assists the manager to coach and trains team members to prepare them to move to the next level within 14 – 24 months.
• Works closely with the manager to review work performance of all colleagues to make sure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provides a level of Safety and Security for guests and colleagues.
• Assists in recruitment, inducts and trains the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• In the absent of the manager, attends daily meetings and all other meetings, which fall under his/her jurisdiction, follow directives given and advises the manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follows up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Comfortably and confidently answers questions and attends to queries or feedback regarding the restaurant.
• Makes recommendations to the manager on other potential sources of revenue e.g. promotions etc.
• Works closely with the manager to implement appropriate and effective measures to improve control of costs, expenses, and labour.
• Submits monthly sales analysis with improvement action plan.
• Uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Performs any other duties that may be assigned by the manager.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as a leader.
• Ensures NEA rules and regulations are met and achieve.  
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

Position Purpose / Context

The position is to support the W@POS and Sales team to achieve business goals through trade activation initiatives, and responsible and accountable to influence the daily actions, of the sales team, as they relate to product availability; order generation; and in outlet activation, within the assigned outlet. Responsible at route level for ensuring brand / pack availability at the outlets, communicating promotions, trade schemes, market development.

Key Duties / Responsibilities

1. Support on Category Management with planogram planning, design and execution.

2. Quarterly review planogram and sales for existing category captaincy account.

3. Work with respective account manager for meeting document required for JBP or Internal survey or review.

4. Support in the development of the Annual Marketing and Channel Plans for assigned channels and major retailers/trade customers.

5. Work closely with respective Sales Managers (General Trade/Modern Trade / OP Trade) to obtain alignment on Marketing Plan & Calendar as well as activities and promotions.

6. Achieve PiCOS target for all channels to drive SOVI, volume and sell-in range.

7. Develop PICOs/Execution Standards for assigned channels according to Windows and each new product

8. Track, monitor & share status of in-store activation of promotions, POSM, equipment placement, marketing activities & new launches

9. Responsible for POSM and Premium distribution and inventory management

10. Work with vendors and supplier in developing relevant POSMs and other trade activation materials

11. Source for premiums & prizes for promotions as well as develop & produce supporting collaterals in collaboration with Market Planning team.

12. Track & analyze business & brand performance for each channel & major retailers/trade customers. Identify opportunities and develop & implement plans to capitalize on them. Develop & implement corrective actions if necessary to ensure objectives & targets are on track

13. Track, monitor and share competitors’ activities in each channel and ascertain possible impact on our business. To recommend corrective actions if needed

Related Position Requirements/Qualifications

Education: Diploma/ A level in any field

Experience: 1-3 years’ experience relevant experience in beverage manufacturing environment or any other related field

Candidates with working experience in FMCG industry and exposure to modern and general trade would be of added advantage

JOB DESCRIPTION DUTIES AND ROLE

• RM is a responsible bridge between the employees and the management ( Owners of the business) and his primary duties are as follows:-
• Oversee and manage all areas of the restaurant and make urgent decisions with or without a prior discussion with the management.
• Briefing the asst restaurant manager on financial objectives by forecasting requirements ; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Transferring his skills to and sharing his experiences with the assistant restaurant manager.
• Reporting to the management on almost all the aspects of the business.
• Negotiating contracts and commissions with various online delivery and reservations partners like foodpanda, deliveroo, Grabfood, Chope, Quandoo etc.
• Updating the menus on the portals and managing the customers refund requests
• Publicizing the restaurant by designing and placing advertisements, inviting food editors to review the restaurant, contacting local magazines with feature ideas, encouraging local businesses to hold social events at the restaurant.
• Monitoring the restaurants image on various social media accounts & replies for the same
• Achieves restaurant operational objectives by contributing information and recommendations to strategic plans and reviews, preparing and completing action plans, implementing production, productivity, quality and customer service standards, resolving problems, identifying trends, determining system improvements, implementing change.
• Planning menu in coordination with the production team ( chefs & Cooks ).
• Analyzing monthly sale reports, inventory reports ( by menu item, best seller, day, week and month.
• Keeping track of the licenses and informing the management for their timely renewals
• Coordinating with other department heads for smooth operation.
• Managing manpower - advertising jobs, selecting candidates, negotiating salaries, and ensuring minimal attrition of staff for a long term employment and retention.
• Develop employees by providing ongoing training and upgrading them on the feedbacks and performance reviews from their supervisors / seniors and thus implementing a good career growth program.
• Assessing the requisition request for expensive equipments, tools, cookware, cutlery, crockery etc and giving the necessary approvals.
• Random screening of purchase invoices in terms of quantities and prices.
• Random checks and mystery shopping to ensure the food quality and delivery time.

EDUCATION EXPERIENCE AND SKILLS

· Bachelors degree in hotel / hospitality management.

· Minimum 5 years experience in the North Indian specialty Restaurant

• Must be bilingual in English and at least one Indian dialect
• Advanced knowledge of the North Indian Cuisine
• Excellent interpersonal, communication and presentation skills
• At least an intermediate level of IT skills (MS Word, Excel, Power Point)
• Must be able to work on weekends(Friday, Saturday & Sunday) and Public Holidays
• Must be physically fit
• Must be able to working in Rotation shifts
• Able to work under pressure and meet designated KPIs

· Must have a spirit / affection towards team work

• Must be able to work in shifts till late night
• Must be able to work odd hours and reachable at all times
• Previous experience in establishing and managing a team of business development executives will be an added advantage
• Strong and business acumen with the ability to get on with people at all levels and influence them
• Must be able to work under pressure and meet designated KPIs

· Must have the skills to handle employee conflicts and problems

• Must have experience in organizing big events and indoor / outdoor caterings

[What you will be working on:]
•    Manage Product Users’ Engagement by supporting Product Managers in developing strategies and plans to engage internal and external stakeholders to launch, implement, drive adoption, awareness, and education of Products, such as NLB Mobile App, Seat Booking System, Express Borrowing Gantry, and also future Products such as Content Discovery app. 
•    Assist Product Managers to collect and collate Product data from multiple channels, e.g., web statistics, app statistics, user feedback and perform basic analysis to help Product Managers better understand the asks and needs of the users with simple insights. Work closely with other data teams to track results and translate insights into actions.
•    Assist Product Managers in managing the Product Backlog by recording new user stories and setting initial priority for them. Follow up with Product Managers to set up regular Product Backlog refinement sessions.
•    Assist Product Managers or ScrumMasters in organising agile activities and to update/ upkeep Agile tools like JIRA, etc.

[What we are looking for:]
•    At least one year of relevant working experience, preferably in a product-focused organisation. Fresh graduates with the relevant knowledge are welcomed to apply.
•    Excellent written and verbal communication skills.
•    Ability to engage stakeholders from all walks of life.
•    Knowledge of agile methodologies and processes (SCRUM, KANBAN, etc.)
•    Comfortable with data and possess basic data analytic skills (e.g., Excel, Tableau)
•    Interest in growing into Product Manager role.
•    Design skills and experience with design tools is added advantage.

Work location will be at the Marine Parade Public Library. As the library is currently closed for renovation, the current work location is at the National Library Building.

Successful applicant will be appointed on a project contract until 31 Dec 2025.

Job Responsibilities:

• Handle the company's overall accounts, prepare the company's financial statements, complete consolidated statements, conduct financial analysis, and provide various financial reports to the company's management;
• Establish and maintain good relationships with banks, tax or other financial institutions, and be able to perform tax declaration work;
• Participate in the review of various contracts, and participate in the approval of internal and external payments and various fee payments in various contracts;
• Develop, maintain and improve the company's financial management procedures and policies;
• Responsible for personnel training and team building.

Job Requirements:

• Bachelor degree or above in Accounting, Finance, Business, Economics or related disciplines;
• Familiar with Singapore tax laws and other laws and regulations;
• Have more than 5 years of experience in finance, taxation, and accounting general ledger, and be proficient in completing consolidated statements;
• Excellent written and verbal communication in fluent English and Mandarin.

Note:

-If you are interested in this position, you can also directly send your resume to [email protected].

-This position involves three rounds of interviews that will be conducted in Mandarin.

Key Responsibilities:

• Strategise and conduct specialist manpower planning in the cluster by working closely with the team on manpower discussions at the clinical service line, monitor the manpower for the future, map out specialty pipeline and identify instability in the workforce, basic analysis of adequacy of manpower, craft and document discussion meetings as well as track the progress of this work;
• Manage the full spectrum of the HR central resourcing of medical specialists from interviewing to on-boarding;
• Co-facilitate the Total Performance Management for clinicians at cluster level from data preparation, analysis and charting to calibration and specialist clinicians’ promotions;
• Keep abreast and work progressively on medical human resource related policies, make recommendations to ensure that they are relevant and in compliance with the regulatory requirements and are up-to-date with the healthcare climate changes;
• Provide professional advice on the interpretation of HR policies, procedures, legislation, manpower planning relating to clinicians;
• Provide supervision and coaching to the junior executives in the team to ensure the effective, efficient and professional delivery of HR plans, programmes, services; and
• Undertake projects/assignments which may be assigned from time to time.

Requirements :

• Minimum 5 years of relevant HR experience in business partnering. Candidates with more relevant HR experience will be considered for the Senior Manager’s position.
• Prior manpower planning experience is a must.
• Excellent interpersonal and communication skills.
• Team player, independent, resourceful and adaptable in a dynamic work environment.
• Digital savvy, analytical skills with proficiency in MS Excel tools for data analysis, building charts.
• Good numeric sense, meticulous and a strong problem-solver.
• HR Experience in healthcare sector, while not a pre-requisite, will be an added advantage.

About CMI

Capital Markets IT (CMI) is the IT department within the bank focused on solutions related to Capital Markets. This includes Front Office (FO) booking platforms, Back Office (BO) platforms, Risk Management (RM) control and regulatory reporting systems, financial product and contract valuation systems, and much more. It is the department most directly exposed to the bank’s financial operations.

Responsibilities

• Able to lead in terms of technology and conceptualize, propose design and architectural evolution, along with operational model.
• Contributing to development of high quality fully tested source code complying with deadlines, schedule and coding standards.
• Liaise with business analysts for clarification and understanding of requirements.
• Provide deployment and change management of the solution/platform
• Develop tests strategy in coordination with project manager / Business Analysts
• Provide technical assistance during user acceptance test
• Support applications in production - analyze and resolve issues as they arise as well as propose optimizations for future.
• Monitor the results and quality of the different software solutions and projects implemented in the organisation

Qualifications and Profile

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

The successful candidate will definitely have:

• At least 12 years of software development experience
• At least 8 years’ experience working with Java
• Strong knowledge on various design patterns
• A strong understanding of recent Java language features, such as lambdas, streams, and futures
• Good knowledge of algorithms and data structures, with strong fundamentals in complexity analysis
• Strong ability to analyze code – understand execution flow & debug even without access to a debugger
• Experience with Maven, Git, writing and maintaining integration tests
• Strong familiarity with Linux and bash
• Good knowledge of SQL or an SQL-inspired dialect such as HQL
• Experience in cloud native architecture.
• An ideal candidate will also have expertise in some or all of the following:
• JupyterLab, JupyterHub, Jupter notebook, Mercury ecosystem
• Gitlab, Jenkins and Ansible with exposure to devops culture
• Jira or a similar issue-tracking system
• Python
• AWS cloud architecture

Additionally, knowledge of the following would be helpful although it is not required:

• Web development fundamentals (HTML, Javascript, typescript, jQuery, ReactJS, etc)
• Docker/Kubernetes, Microservices
• ElasticSearch
• Understanding or interest in finance & financial markets, particularly interest rate derivatives in their many forms (Forwards, Futures, Swaps, Swaptions, etc)

Besides having greater development experience than an intermediate or junior developer, a technical lead will be expected to make sometimes complex architectural decisions that balance difficult trade offs, and defend those decisions to management and clients within the bank; he or she will be expected to take a leadership role in the team, mentoring less experienced colleagues and helping them progress.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Job Description:

Job Objectives

The job holder will be in charge of Customer portfolio and is Airbus Helicopters representative for any concerns regarding Spares, Repair, PBH, Blades, AOC and Warranty administration flow.

• To guarantee the logistics performance to the customers for Spares, Repair, PBH, Blades, AOG and Warranty needs while securing Airbus Helicopters Material & Logistics financial performance.
• Manage and coordinate all actions for customer satisfaction. He/She needs to organize regular meetings, visits with the customers. Provide customer with information on support and services.
• Collect and discuss customer feedback.
• Monitor the support and service performance at individual customer level.
• Launch and pilot any required action plan.
• Act as Customer Support Manager (CSM) focal point for customer interface and support Vietnam based customers.

Job Responsibilities

• Ensure treatment of all customer’s orders and deliveries on time and on quality.
• Ensure customer reporting of order book.
• Regularly liaise with central organization stakeholders, such as Head of Segment and CLM referent by ensuring proficient communication.
• Monitor logistics KPI & performance (including financial performance) and the KPI performance at the individual customer level.
• Launch action plan regarding KPIs dashboard and problems/opportunities met.
• Share forecast & planning about customer’s logistics flow anticipation, fleet data collected and trend analysis.
• Provide recommendations to improve logistics service (internal / external).
• Ability to communicate and know the customer and their organization (e.g. Executive team, Engineering, Finance, Maintenance, Planning, Customer’s buying process / cycle including legal and commercial aspects, T&Cs, budget planning) as well as understand the customer’s market & environment.
• Establish credibility with customers to develop strong and lasting relationships with key customer executives / customer’s stakeholder based on mutual trust, respect, integrity and credibility.
• Building confidence and trust gaining the right to advise on customer strategy and increasing the customer’s loyalty.
• Building a network within the customers’ organization and positively influence the overall perception of the business.
• Identify, assess, respond (to mitigate / to increase impact and/or probability),
• monitor, follow-up and report regarding risks and opportunities in his/her area of duty.
• Identify and prioritize events that might negatively/ positively affect the programme/process/ function objectives and categorize them.
• Launch and actively follow up on replenishment orders from the day of order placement until the day of parts availability including AOG assistance, lead-time monitoring, discrepancy report and freeze code processing considering the commercial policies applicable (Repair, warranty, upgrade etc.) and material and logistics related contractual obligations and industry standards.

Job Requirements

• Diploma or Degree in Business Administration, Engineering or related disciplines from a recognized institution
• Minimum 3 years managerial experience in Customer Service environment, preferably in the aviation industry
• Ability to communicate, interact effectively at different working levels
• Proficient in SAP, Microsoft Office like Excel is preferred
• Able to work independently in multi-task environment

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Employment Type:

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Experience Level:

Job Family:

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Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.