Total 11,872 Manager job vacancies in raffles place

JAPANESE-SPEAKING CUSTOMER LIAISON & STUDY TOUR OPERATIONS ASSISTANT MANAGER

ABOUT BLUE SKY EDUCATION

BlueSky Education is a global education service provider founded in the UK and expanding its business in the Asia-Oceania region. Currently Headquartered in Singapore and growing rapidly. Global working members are based in Singapore, Australia, Vietnam, and the Philippines. Inbound tour business in Japan will be launched in 2024.

We provide international study tours, short-term and skills-based programmes.

Our short courses are designed to prepare students for their future with a variety of programmes which cater to skills needed in the years to come, whether that be learning how to become our planet’s steward with our Sustainable Future Programme, how to be business ready in our Startup & Innovation Programme or how to become a fantastic speaker in our Public Speaking & Leadership programme.

Our residential study-tour programmes in Singapore are hosted at prestigious boarding schools such as Hwa Chong International Boarding school, Dunman High school hostel, etc. Workshops by frontrunner or cultural exchange sessions with local university students are held in the classrooms/seminar rooms in National University of Singapore (NUS), Nanyang Technological University (NTU), Singapore Management University (SMU) etc.,

There is something for everyone at BlueSky Education and we want students to come away with not only better English skills, communication skills but also life skills which they can take with them through life far after the programmes have ended.

GENERAL RESPONSIBILITIES

We are seeking to appoint a well-qualified, flexible, and highly experienced Customer Liaison & Educational Tour Operation Assistant Manager to be based in Singapore. In this position, successful candidate will work closely with the management and sales team as well as operations team who are currently based in Singapore.

The successful applicant will play a direct role in making our Singapore & Malaysia short courses & holiday programmes a success. This role requires occasional overseas travel and a high level of professionalism as well as relevant travel-industry operations and customer service experience. Strong organizational and interpersonal skills are essential for this post.

JOB RESPONSIBILITIES

● Customer Liaison:

○ Liaise with B2B customers (mainly Japanese-speaking customers) for pre-departure, during their study tours, and post-programme customer service.

○ Liaise with Group Leaders coming from abroad to ensure a high level of customer service.

○ Maintain a professional working relationship with staff, clients and venue staff.

○ Work closely with sales team to understand and manage customers requirements and expectation as well as to provide sales team with sales and after-sale support activities where required

○ Maintain and develop relationships with international and local partners who send students to our programmes.

○ Work closely with marketing team members to response to product-market fit feedback loop. Assist the management and marketing team in designing programs as and when required.

○ Assist Sales & Marketing team with quotation preparation tasks ( such as designing a programme in Singapore), ad-hoc Japanese language localization of our sales & marketing materials, among other tasks.

○ Pre-arrival, during programme runs and post-departure customer satisfaction services for our clients coming from abroad, especially Japanese clients.

● Operations:

○ Work with the operations team to provide customer service on-site to mainly Japanese-speaking groups, when student groups are in Singapore for their study tours as well as plan and execute logistics for study tours and travel itineraries.

○ Assist sales team and operations team in product planning, budgeting and costing estimates for study tours projects.

○ Create a positive team atmosphere and motivate staff.

○ Ensure effective communication with all members of staff.

○ Prepare, book, and monitor residential accommodation, transportation, meals, excursion and ensuring sufficient staff provision is available.

REQUIREMENTS:

● Relevant experience in working as a tour operator with at least 3 years’ experience in the travel industry.

● Fluent in English & Japanese (both speaking and written) - Certified minimum JLPT N2, and study or working experience in/with Japanese company)

● Ability to build rapport with people from different cultures especially with clients from Japan.

● Enjoy working with teenagers and children as well as working professionals with high standards of customer service.

● Computer literate and proven competence in administration.

● Flexible, adaptable and solutions focused.

● Proactive and effective communicator.

● Approaches work with a flexible ‘can-do’ attitude.

● Excellent communication and influencing skills, able to adapt style in relation to differing stakeholder groups.

● Commercially minded with experience maintaining international partner relationships

● Reliable, enthusiastic, highly organized, and able to work unsupervised with excellent attention to detail.

● Proactive and self-motivated, resourceful and with entrepreneurial spirit

● Ability to work individually and as part of a team, flexibility and adaptability to changing circumstances and requirements.

DESIRABLE

● Professional Marketing qualification and/or relevant leadership experience

● Diploma or Degree holder

● Previous budget management and staff recruitment experience

● Experience in international working environment

● Experienced working at Singapore Tourism Board (STB) registered companies

● Good-humored with the desire to achieve the highest standards

We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

Our Risk Services Practice provides an invaluable safeguard in today’s complex operating environment with insights and independent assurance. We work with clients to deliver business control to help them to protect and strengthen every aspect of their business from people to performance, systems to strategy, business plans to business resilience. We help clients manage, mitigate and control risks from potential cybersecurity breaches to possible breaks in the supply chain. We assess and prepare businesses by looking into their technology, finance, data analytics, regulatory requirements, data security and privacy, internal audit, and the third parties our clients rely on, to help clients deliver quality results and meet their strategic objectives. In particular, we have specialist knowledge in a wide range of areas:

• Internal Audit
• Business Resilience
• Performance Assurance
• Business Controls Advisory
• Regulatory Advisory Services
• Behavioral Risk
• Financial Services Advisory

Responsibilities

Will vary by role, but will include an element of:

• Working with engagement team leaders and managers for planning reviews when directed;
• Perform walk-through interviews, identify key controls and tailor audit procedures to evaluate the design and validate operating effectiveness of internal controls in various business processes;
• Conducting compliance reviews and internal audits, and formulating recommendations for processes and controls to better comply with regulatory requirements, regulators’ expectations and industry/market practices.
• Review and recommend practical business process improvements to address control gaps and to enhance efficiency where possible;
• Draft findings in report deliverables with clear and concise business writing abilities;
• Present review findings and topics of interest confidently and succinctly in the presence of engagement team and client’s stakeholders in closing meetings;
• Managing key stakeholder relationships, including communication of the scope of work, findings and observations, industry updates.
• Support and perform other projects when required and directed.

About You

• At least 4 years of relevant experience, preferably in a Big 4 Accounting Firm
• Degree in Accounting, Business Management (with accounting specialisation) or related disciplines.
• Meticulous and attention to details, possessing an analytical and enquiring mind-set
• Professional, confident and highly motivated self-starter, with an ability to handle multiple engagements/projects in a fast pace environment with tight deadlines.
• Positive attitude to learn and strong team player.
• Possess strong values, personal integrity and emotional intelligence.

Job Descriptions:

• Effectively manage and implement projects, ensuring cost-effectiveness, on-time delivery, and adherence to quality standards that meet client expectations.
• Oversee projects in alignment with the company's ISO 9001, ISO 14001, and OHSAS 18001 standards, as well as contractual obligations.
• Handle both pre and post-contract stages, including reviewing tender documents, organizing tender activities, and settling accounts with owners, sub-contracts, and suppliers.
• Develop and execute project management plans, offering project scheduling, monitoring, reporting, and forecasting while ensuring compliance with safety regulations.
• Create schedules, budgets, and specifications for project work.
• Review drawings and quantities, ensuring precise calculations for effective project implementation.
• Conduct project planning, cost control, project management, and thorough documentation.
• Provide guidance in construction planning, coordinating activities across departments, sub-contractors, clients, and consultants to ensure overall construction progress as scheduled.
• Liaise with relevant authorities to obtain necessary permits and licenses for project work.
• Attend meetings, correspond, and maintain communication with clients, sub-contractors, and suppliers.
• Address and resolve design and site problems encountered during the construction period.
• Manage actual and post-construction issues by working closely with clients, consultants, sub-contractors, and relevant authorities.
• Ensure proper documentation of the project, including record-keeping of correspondence and as-built drawings.
• Supervise work conducted by sub-contractors and suppliers to ensure adherence to project schedules.
• Uphold the highest quality standards for work carried out by sub-contractors, fabricators, and suppliers.
• Collaborate with consultants, clients, sub-contractors, and suppliers to facilitate effective project implementation.
• Verify progress claims submitted by sub-contractors.
• Monitor, track, and report project progress, overseeing engineers, supervisors, technicians, and on-site sub-contractors.
• Follow up on defective work, ensuring timely rectification by contractors, fabricators, and suppliers.

Job Requirement

• Possess a recognized degree by BCA in Civil Engineering.
• Accumulate at least 10 years of experience in Civil Engineering Projects, particularly in Marine Construction.

Ingenico is a global leader in the fintech market, with more

Ingenico is a global leader in the fintech market, with more than three decades of experience and employs over 7,500 people. Its footprint gives scale to projects and talents. Innovation is part of our DNA and our diverse community of experts keep anticipating the evolution of commerce worldwide.
We provide merchants with a comprehensive and innovative range of services and solutions that eliminate payment complexity and make purchasing quick, seamless and secure for consumers, whatever the sales channel or payment method.

JOB MISSIONS :

Reporting to South East and North East Asia COO, the Supply Chain Manager will have to manager a team that will work on the end-to-end processes of order management for tools and kits and spare parts as well as own the administrative management of all our Singapore leasing activity.

MAIN activitIes / JOB DESCRIPTION:

· Performs the SAP documentation for sales order management and purchase order management.

· Processes the leasing documents and flows within SAP for the Singapore area

· Support spare parts coordination throughout APAC

· Able to communicate with internal parties such as the sales team and Finance team to resolve blocking points for month-end invoicing

· Ensure revenue achievement thanks to on-time and accurate invoicing for the leasing activity

REQUIRED SKILLS :

· SAP expert mandatory

· Consideration of multiple sources of information/ good listener

· Positive attitude and keen to learn

· Meticulous and good in numbers

· Autonomous

· Pro-active

LANGUAGES :

· English

QUALIFICATION LEVEL :

· Minimum 10-15 years of experience in customer service, supply chain and/or sales administration

. Minimum of 3 years of team manager experience

IT SKILLS / TOOLS :

· ERP skills (SAP/ MM-SD mandatory)

· Microsoft Office (Excel, Outlook, Powerpoint)

Why to join us?

You will evolve within an international environment working with more than 60 nationalities!

You will have access to a wide range of benefits including profit sharing, vacation bonuses and other interesting benefits offered by the Works council.

We offer a competitive salary package, lunch vouchers, healthcare, wellness activities, and remote-friendly! :)

Ingenico is proud to be an equal opportunity employer. We do not discriminate on the basis of religion, color, ancestry, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity, gender expression, age, disability status or other legally applicable protected characteristics.

Responsibilities

• Manage full set of accounts (including group consolidation), review monthly accounting entries; generate management and statutory accounts for such entities
• Work closely with the Management and HQ Finance Team in strategy, operations, and finance, including financial control, tax, audit, treasury, financial and management reporting, budgeting, and forecasting;
• Provide insight to Management on overall financial performance, balance sheet risk, internal control weakness, statutory filing status, ad hoc projects status and pending tax matters
• Ensuring compliance with financial regulations, accounting standards, and internal control procedures to maintain the organization's financial integrity and accountability;
• Providing financial insights and recommendations to support strategic decision-making, such as mergers and acquisitions, capital investments, and cost optimization initiatives;
• Building and maintaining relationships with internal and external stakeholders, such as Senior Management, investors, lenders, auditors, and regulatory bodies, to communicate financial performance and address their concerns;
• Leading, mentoring and provide guidance to Finance team
• Review individual and consolidated annual budget and forecast
• Handling any other ad-hoc duties or operational issues requiring finance involvement as assigned

Requirements:

• Bachelor degree in accounting and finance, accounting professional qualification (CPA/CA/ACCA) is preferred;
• Minimum 10 Years of proven experience as a Senior Finance Manager/Financial Controller or in a similar role in Singapore, preferred experience in Supply Chain / Logistics Industry / China State-owned Entities.
• Strong knowledge of IFRS and PRC GAAP
• Ability to excel in a start-up, fast-paced and demanding environment.
• Excellent analytical and problem-solving skills; attention to detail and accuracy; strong communication and interpersonal skills.
• Proficient in both English and Chinese, written & speaking.

Job duties / responsibilities:

• Lead and assist in identifying business opportunities, achieve sales and business targets including AUM building and asset retention
• Establish and manage relationship with asset owners and distribution channels
• Host and participate in sales/marketing seminars and market / product related trainings to introduce the firm, investment capabilities, as well as the relevant products and services
• Conduct regular reviews and due diligences on new and/or existing clients, as well as performance monitoring
• Act as key coordinator between clients and internal teams in account opening and account monitoring
• Liaise closely with other internal teams within the asset management business to ensure the delivery of quality services to clients
• Assist in establishing a presence and brand awareness for Haitong’s asset management business in the local market

Job Specification:

• Minimum of 3 years of experiences in asset management industry, preferably sales function
• Knowledgeable in establishing and maintaining relationships with asset owners and distribution channels
• Good understanding of asset management products, including ETFs
• Able to work independently
• Strong communication and presentation skills
• Excellent command of Mandarin Chinese and English

* Basic Up to S$18,000
* Work Life Balance & Friendly Environment
* Incentive Scheme & Career development
* Candidate with Minimum 10 Year experience in Investment Finance Industry
* Responsible for the P&L, Sales and Operations for the Service Division

Our company is looking for suitable candidates to join their growing business as Senior Forex Trader Manager.

RESPONSIBILITIES:

· Market making for the Asian markets FX trading franchise.

· Monitor and analyse market conditions, news, and economic data to make informed trading decisions.

· Manage risk and ensure compliance with trading regulations and company policies.

· Collaborate with the research team to stay updated on market trends and opportunities.

· Build and maintain strong relationships with clients and counter-parties.

· Contribute to eFX initiatives.

·

REQUIREMENT:

· MAS Representative would be highly advantageous

· Master's/Bachelor's Degree in a quantitative discipline (Finance, Economics, Mathematics, or similar), with CFA preferred

· Preferable at least 15 years of relevant working experience in the Forex exchange (Asian market) or public equity investment background

· Proven experience as an FX Trader with a successful track record in the Asian markets.

· In-depth knowledge of Asian financial markets, including currency movements, economic indicators, and geopolitical events.

· Strong analytic and quantitative skills.

· Excellent risk management and decision-making abilities.

· Effective communication and interpersonal skills.

OTHER INFORMATION:
• Location : Millenia Tower (Near Suntec City)

• Working hours : 9.00am to 6.00pm (5 Days)

• Salary: up to S$18,000 higher/ Negotiable (Salary will commensurate according to experience & qualifications)

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to:

Email – [email protected]

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Tender Design Manager

• Salary range: $5000 - $7000
• Work location: Sengkang
• Working Days: 5.5 Days [Alternate Saturday]
• Working Hours: 9am - 6pm // 9am - 1pm

Responsibilities

• Study tender specifications and highlight what needs to be captured in costing
• Check tender drawings, go through with QS on what are the items to take off, supplier quotations to request (especially for special systems like foam, linear heat, video smoke imaging)
• Check tender clarifications / addendums for any design changes and advise cost impact
• Highlight design deficiencies in tender drawings
• Work out design and quantities for D&B tenders
• Provide technical guidance & training for QS
• Coordinate with Project / Zenith / A&A team for design queries when handing over jobs

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Key responsibilities:

As the Project Manager, you will assume full profit and loss (P/L) responsibility for project execution. Your role involves ensuring the completion of financial scopes and projects within specified schedules and meeting customer satisfaction. Additionally, you will oversee your team and subcontractors based on Semco Maritime's managerial values.

• Adhering to the project process model
• Taking overall responsibility for assigned projects, ensuring compliance with all aspects (schedules, timelines, budget control, execution, completion, handover)
• Managing the P&L of the project to maintain or improve margins
• Overseeing engineering and reviewing documentation in assigned projects
• Establishing and maintaining client relationships, acting as the primary point of contact for project-related matters, especially those concerning finances and deadlines
• Supervising purchases and ensuring adherence to project costs, ensuring quality and compatibility
• Upholding good Health, Safety, and Environment (HSE) practices
• Providing project financial figures (payment/invoice forecasts, etc.) to the Finance department
• Prioritizing project-related tasks and assigning duties to project engineers
• Keeping track of Work in Progress (WIP) in assigned projects
• Performing any other duties assigned by the Department Manager

Job Requirements:

Experience with telecom projects and yard/offshore work would be an advantage. Moreover, you are able to handle all commercial aspects when cooperating with customers. You see the big picture and address finance, HSEQ, and management and customer requests determinedly and with experience.
Effective communication skills.

• Bachelor of Engineering within Telecommunication and Electronic Engineering or other relevant background.
• You have at least 5 years of international experience as a Project Manager.
• Industrial experience – yard and/or offshore.

Why explore

• Work on Rio Tinto’s top priorities and deliver lasting sustainable impact
• Gain exposure across our global commercial business
• Interact with senior leaders, and assist in managing key relationships
• Based in Singapore, a global commercial hub for Rio Tinto

About the role

PACE is an internal management consultancy embedded within Rio Tinto, based in Montreal, Perth, Brisbane, and Singapore. It comprises a team of management consultants and Rio experienced team members focused on working with each part of the business on opportunities that will deliver the highest possible value. Rio Tinto has established PACE to support the business in many areas where it has previously sought external management consulting expertise.

We are looking for a Manager - PACE Consulting to join our established internal management consulting team. This is a crucial leadership position to ensure PACE accelerates the delivery of lasting value to our ‘clients’ by applying consulting experience, analytical insights, business knowledge, and relationships.

This is a great opportunity for a team player with extensive strategy consulting experience to work on projects that deliver value to the commercial business and beyond.

Reporting to General Manager - PACE Singapore, and working in a challenging and exciting environment within the PACE team, you will:

• Work closely with the Senior Leadership Team and Exco across Commercial, North Asia and other parts of the Group to frame critical problems and translate them into an actionable scope of work that can be delivered by the PACE Team.
• Develop and maintain relationships with key leaders to ensure the projects are prioritized and aligned with the organization.
• Work with PACE leaders to identify and scope consulting projects that create value for product group assets and functions.
• Autonomously deliver one or more projects at a time, managing the interfaces and ensuring strong collaboration with clients and their teams.
• Provide coaching and feedback to develop the PACE consultants on your project.
• Develop and present project findings that will deliver sustainable short- and long-term outcomes.
• Develop and lead the project work plan for a combined team of PACE and client team members to deliver outcomes.
• Have the opportunity to work across different PACE hubs

About you

To be successfully considered for this role, you will have:

• Bachelor Degree qualifications
• Substantial experience (5 years+) leading projects in a top-tier consulting firm with a focus on strategy and/or business improvement.
• Extensive experience in leading and coaching teams to unleash their potential.
• Demonstrated experience in conducting analysis, ensuring accurate and updated data from varying sources, and interpreting complex results to find key opportunities.
• Demonstrated ability to exercise critical thinking and challenge pre-established conceptions.
• Good understanding of business improvement principles and practices.
• Experience in project management and change management.
• Experience in scoping abstract ideas and translating them into actionable strategies.
• A bachelor’s degree in a relevant field.

It will also be beneficial if you have:

• MBA, other language skills.

Job Description

• Lead the Project Team to monitor and manage the project progression and work within the costing.

• To monitor and supervise work progression according to shop drawings, method statements, material and samples

• To liaise and work with relevant authorities, sub-contractors, Consultants or clients on shop drawings, materials and samples

• Review and align Electrical and ELV design drawings to ensure compliance with design specifications and guidelines

• Sound Technical Knowledge in Electrical and ELV Service and able to identify discrepancies between Electrical, Structural, ID, architectural and client provisions

• Manage and execute project as per the deadline

• To attend meeting with contractors to address issues and update progress

• Study and reviewing of drawings, specifications for compliance

• To prepare shop drawings, ‘AS-Built” drawings and Materials Bill of Quantities required for the project.

• Work allocation and ensure jobs are correctly and properly achieved within standards and SOP.

Job Requirements

• Degree/Diploma in Electrical Engineering with at least 8 years of relevant experience

• Good working attitude with high level of professionalism and integrity

• Able to work independently and possess good interpersonal skills

• Proficient in MS office and Microsoft Project

Job Description

• Responsible to develop and review electrical design plans, specifications, and construction documents for the project.

• Provide technical guidance and oversight to the electrical design team, ensuring that electrical systems are designed and installed according to project standards and codes.

• Collaborate with architects, structural engineers, and other stakeholders to ensure that electrical systems are integrated correctly into the building design.

• Review shop drawings, submittals, and RFIs related to electrical systems and equipment and provide timely feedback to the design team.

• Conduct site visits and inspections to ensure that electrical systems are installed correctly and according to the design plans and specifications.

• Manage the commissioning and start-up of electrical systems and equipment, including testing and troubleshooting.

• Provide technical support to the construction team, including addressing technical issues, resolving conflicts, and managing change orders related to electrical systems.

• Review engineering designs and calculations to ensure compliance with all relevant codes, standards, and regulations.

Job Requirement

• Diploma in electrical engineering or a related field is required with at least 5 years of experience in electrical engineering, with a focus on construction projects.

• In-depth knowledge of electrical systems, including power distribution, lighting, fire alarm, and other related system.

• Strong technical skills, including proficiency in computer-aided design (CAD) software and other relevant tools.

• Excellent communication, organizational, and problem-solving skills.

• Knowledge of industry codes and standards related to electrical systems.

• Proficient in MS office and Microsoft Project

Service Manager

$6000-$7000 + AWS + VB
5 Days (Mon-Fri) ; (2 days WFH after 6 months Probation)
830am-530pm
Jln Pemimpin, Singapore[ Near to Marymount / Bishan MRT ]

Responsibilities

• Accountable for and lead the local Technology Service team and After Sales service operations.
• Coordinate the local service team tasks and resource allocation (projects and service)
• Collaborate closely with market area sales team and other units in line with the global Service Strategy initiatives to implement appropriate longterm strategies.
• Report of service activities to line manager and present during global service team meetings
• Capable of identifying and implementing business opportunities: Sales and Service-related opportunities for service agreements, spare parts agreements, digital service agreements, field service agreements, organize meetings with potential customers, etc.
• Develop long-term relationships and understanding of the unique needs of customer's operations to successfully maximize the entire life cycle of company’s equipment.
• Operational developments and management of the supply chain for the Service business.
• Actively identify and promote spare parts for customer's needs and support to prepare quotations.
• Support Project Managers with project executions
• Assist with customer enquiries efficiently and provide professional customer service.
• Follow up on customer satisfaction related to all services, evaluate, and analyze feedback and report to HQ.
• All other duties as assigned.

Requirements

• Bachelor’s degree or relevant experience in Engineering, After Sales Service or Business Development
• At least 5 years’ experience in global supply chain management or management of Service business
• A proven track record in mechanical engineering, especially in plywood or other wood processing industries would be an advantage.
• Proficient in the use of Microsoft Office, AutoCAD, or similar designing application experience
• Willingness to travel globally.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Our tax practice revolves around helping our clients effectively manage their tax obligations proactively and responsibly. As part of a global team of 35,000 tax professionals in 150 countries, you will advise clients on planning, compliance and reporting wherever the client has needs. Our unwavering commitment to quality service and our technical networks enable you to help clients reduce inefficiencies, mitigate risk and improve opportunities within their tax functions. Groups (or, as we call them – sub-service lines) within Tax include Business Tax Services, Global Compliance and Reporting (GCR), People Advisory Services, Indirect Tax Services, as well as International and Transaction Tax Services.

The opportunity

Our business tax services help clients succeed by assisting them with the strategic and operational challenges facing their tax functions, analyzing tax opportunities and benefits, and providing tax-related domestic and cross-border planning as well as compliance services for corporations Be part of the team that works closely with clients to build sustainable tax strategies; improve processes, controls and risk management; and supports clients in managing effective relationships with tax authorities.

Your key responsibilities

As a Business Tax Services Senior Manager, your main objective is to achieve business growth by developing and maintaining strong working relationships with key business decision-makers, informing them of our scope of services and communicating how these services benefit their organizations.

Skills and attributes for success

• Manage and coordinate business tax compliance and tax advisory engagements
• Develop budgets, determine resource requirements, and direct / monitor engagements
• Maintain continuous interaction with clients, manage expectations and ensure exceptional client service
• Team with tax professionals in other sub-service lines to provide comprehensive tax services
• Oversee the compliance management process and adapt to challenges in the process
• Participate in managing a compliance group by assisting with forecasting future compliance work, delegating work effectively, and resolving related issues
• Share knowledge to develop professionally and enhance service delivery. Facilitate open communication and supervise staff and peers
• Participate in recruiting efforts when necessary
• Contribute to a flexible, stable, and team-oriented working culture

To qualify for the role you must have

• University degree with a minimum of 9 years of relevant business tax experience
• A CPA / CA or other certification relevant to an area of specialization
• Excellent supervisory, analytical, organizational, and leadership ability
• Proven ability of managing complex and sizable assignments
• A commitment to learning in a tax technology environment
• Excellent command of spoken and written English. Mandarin is an advantage
• Experience working in public accounting firms

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Our global transfer pricing practice is recognized as a market leader in advising on relevant aspects of intercompany transactions. We offer depth of experience through a worldwide network of dedicated transfer pricing economists and tax professionals.

The opportunity

Are you ready to take control and deliver impact? Then join EY and gain experiences that will last a lifetime.

We’re looking for a Transfer Pricing Manager / Senior Manager to join our team.

Within Ernst & Young's International Tax Services (ITS) team, our global transfer pricing practice is recognised as a market leader in advising on relevant aspects of intercompany transactions. We offer depth of experience through a worldwide network of dedicated transfer pricing economists and tax professionals. Providing a fully integrated approach to transfer pricing, our transfer pricing professionals undertake the following:

• Assistance with the preparation of transfer pricing policy and preparation of transfer pricing planning reports
• Preparation of transfer pricing documentation to substantiate transfer pricing positions taken
• Assistance with transfer pricing aspects of tax authority queries or formal audits
• Where companies would like up-front certainty on transfer pricing positions, assisting with applications for and negotiations of rulings and Advanced Pricing Agreements (APAs)
• Transfer pricing planning, including Operating Model Effectiveness projects that seek to obtain tax benefits from business restructuring
• Acting as the preferred advisor to multinational companies, addressing ad hoc transfer pricing queries

In your role as a Transfer Pricing Manager / Senior Manager you’ll:

• Analyse information, apply economic and financial knowledge to client situations, and develop effective approaches to clients' financial circumstances.
• Take a lead in developing recommendations and implementation plans.
• Develop and deliver transfer pricing and economic ideas with timely, responsive services and work products, and identify opportunities for transfer pricing and other services.
• Manage transfer pricing engagements and business development initiatives
• Assist in managing engagement economics by organising staffing, tracking fees and communicating issues to project leaders
• Build strong internal relationships within the transfer pricing team and across other services
• Coach and mentor staff

We’re looking for people with the following experience:

• Degree in economics, law, finance, tax or accounting; a CPA or similar certification
• At least 5 to 9 years of experience in transfer pricing or similar experience, with sound understanding of complex transfer pricing concepts
• Strong managerial, organizational, project management and analytical skills
• Good verbal and written communication skills

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

The exceptional EY experience. It's yours to build.

The opportunity: your next adventure awaits

Dear professionals,

Today, we see innovative business models continually emerge as countries face structural challenges and trends, such as climate change, acceleration of digitisation, and changing consumer behavior. These, together with the evolving global tax reforms like BEPS 2.0, have increased the complexities of doing business.

You would have observed – Tax is increasingly forming part of businesses’ boardroom agenda. Our partners and colleagues in EY International Tax and Transaction Services (ITTS) invite professionals like yourselves to join our growing team and be part of an era of transformative tax journey.

In EY International Tax and Transaction Services (ITTS), we provide flexible opportunities for you to hone single, dual or multi-disciplinary tax skillsets, be it corporate and international tax advisory, transaction tax advisory, business incentives advisory and/ or transfer pricing.

Our diverse international and domestic client base span across industries and sectors, providing you with vast opportunities for exposure, for depth, across competencies, across geographies. You will work with our ITTS partners and lead engagement project teams to help businesses as they go through various aspects of their life or growth cycle. Establish. Expand. Transform. Exit.

You will be involved in:

1. Cross border multi-jurisdictional tax and transfer pricing projects as businesses restructure or transform amidst the evolving and changing global tax landscape, especially with BEPS 2.0 and the increasing levels of tax disputes across countries and regions.
2. Identifying market entry or exit tax issues and workarounds. Legal entity rationalization. Transactional or operating model design, review and implementation. Tax governance and tax risk management.
3. Understanding development objectives and value drivers of businesses, e.g. headquarters functions, centres of excellence, manufacturing and distribution activities, finance and treasury operations, intangible property, incentives, etc, and helping them achieve sustainability with the alignment of their tax and operating model. In addition, to also help strategise, plan and apply for research and development grants or deductions, incentives or other forms of government support, where required
4. Where mergers and acquisitions take place, advising companies and private equity investors on all tax aspects of their transactions - acquisition, disposal, refinancing, restructuring or initial public offering. And helping with negotiations throughout the transaction life cycle, from initial due diligence to post-deal implementation

What we look for

• You have a passion for life, and, for tax
• You are confident of facing tax challenges within the today’s fast-moving world of business
• You see change as the only constant – you want to be there as the global tax landscape evolves
• You are agile – you can be a strategic thinker, have precision in execution, yet pragmatic in tax solutions, and an inclusive collaborator
• You have a growth mindset – you desire specialism, yet keen to deepen and strengthen skillsets beyond your core
• You have grit – you aspire to be a multidisciplinary tax advisor, a trusted problem solver

Qualifications and skills

• A degree related to Accountancy / Finance / Tax / Business / Economics / Engineering / Information Technology; a CPA, CA or similar certification
• At least 5 years of relevant experience for manager role, at least 8 years of experience for senior manager role
• Solid foundation in complex tax and/ or transfer pricing advisory, international tax matters, treaty related issues, disputes, BEPS knowledge, etc.
• An open mind and the ability to lead with confidence, influence and inspire the next generation, adapt and perform under pressure
• Problem solving, time and project management skills
• Effective and impactful communication and presentation skills (written, verbal, relationship building)

What we can offer

• A very competitive remuneration package – Rewarding individual and team performance.
• Flexible working arrangements – FlexTime, FlexPlace, FlexSpace, FlexWork, FlexAttire
• Dynamic, diverse and inclusive culture – Embracing you for who you are. Empowering you to use your voice to help others find theirs.
• Support for continuous learning - Developing mindset and skills to navigate whatever comes next
• Success as defined by you – Providing the platform, tools and flexibility in ITTS, so you can make a meaningful impact, your way.
• Authentic & transformative leadership – Sharing experiences and insights, one-on-one coaching journey to help you hone next-generation leadership skills
• Mobility/ secondment programmes – providing opportunities for you to acquire broader experiences and exposures

This exceptional EY experience – it is yours to build as your next adventure awaits.

Location: Pioneer

5.5 days
Mon-Fri: 9am-530pm || Sat: 9am-12pm
$4,500-$8,500

ob Duties

• Manage and execute project in cost effective, on time delivery with quality standards to meets client expectations;
• Managing the projects in accordance to our Company’s ISO 9001, ISO 14001 & OHSAS 18001 Standards and contractual requirements;
• Pre and post-contract stages from vetting tender documents, organizing tender activities as well as settlement of accounts with owner, sub-contracts / suppliers;
• The development and implementation of project management plans through the provision of project scheduling, monitoring, reporting and forecasting, ensure that safety regulations are complied;
• Providing and preparing all scheduling, budgeting and specification for the project work;
• Check drawings and quantities and ensure that the calculations are accurate for the project implementation;
• Carry out project planning, cost control, project management and documentations;
• Provide the direction in construction planning, coordinate work with other departments, sub-contractors, clients and consultants to ensure overall construction progress as scheduled;
• Liaise and assist in submission of all necessary permit, license to all relevant authorities for the project work;
• Attend meetings, correspondences and liaise with clients, sub-contractors and suppliers;
• Resolve design and site problems encountered during the construction period;
• Plan and manage actual and post construction issues with the clients, consultants, sub-contractors and relevant authorities;
• Ensure proper documentation of the project, such as record correspondence, as-built drawings, etc..;
• Close supervision of work carried out by sub-contractors and suppliers to ensure adherence to project schedule;
• Ensure highest quality on the work carried by the sub-contractor, fabricators and suppliers;
• Liaise with consultants, clients, sub-contractors and suppliers on the implementation of the projects;
• Check on the progress claim submitted by the sub-contractors;
• Monitor, track, report project progress, supervise Engineers, Supervisor, Technicians and sub-contractors’ on site;
• Follow-up on the defective work and ensure timely rectification by contractors, fabricators and suppliers;

Job Requirement

• Recognised Degree by BCA in Civil Engineering.
• 10 years’ experience in Civil Engineering Projects, especially in Marine Construction of Jetty, Wharf, Harbour, Dredging, etc.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Evelynn) || EA Personnel License R24120580

Position Summary:

The incumbent identifies business trends and marketing opportunities that can improve hotel's performance. Eesponsible for assigned sales target in accordance to cluster segmentation, to work closely with each salesperson to identify opportunities and ways to maximize and exceed personal and team revenue goals.

Job Description:

Business Development

• Identify business trends and marketing opportunities that can improve the hotel’s performance.
• Continuously solicit for new business that expands our client base using action plans focused on the market segment identified by the Director of Sales.
• Prospecting and growing an account list, handling incoming leads and closing sales.
• Plan, execute and follow-up on sales trips as approved.
• Work closely with other sales associates and calling in on important customers and establishing multiple levels of contacts within the customer’s organisation.
• Participate in the sales meetings by sharing latest market trends and new business development opportunities and activities.
• Attend tradeshows, travel functions, major business functions or as required/directed by the Director of Sales.
• Organizes familiarization of hotels and their facilities with clients and potential ones.

General

• Support and assist in the development of the annual Business Plan, Hotel Budget and Marketing Plan as requested by the Director of Sales.
• Create excellent client relationship through attention to detail; prompt follow up and empathy for customer perceptions and needs whilst maintaining professionalism.
• Prepare periodic sales reports showing sales volume, potential sales, and areas of proposed client base expansion.
• Take ownership of daily sales activities and maximize the productivity by following a system of weekly and monthly action plans.
• Demonstrate good working relationship with other departments maintaining effective communication and teamwork.
• Actively assist the Credit Department in follow-up of overdue accounts.
• Complete small administrative tasks on your own (i.e., photocopying, filing) where possible.
• Possess a commitment to the quality of all departmental records (i.e., computerised mailing list) which impacts the workload of support associates.
• Comprehend, digest and comply to hotel policies and procedure as described in the Associate Handbook and other documents
• Support and uphold the Hotel’s Mission, Vision and guiding principles.
• Adhere to all established policies and procedures relating to administration of accounts and ultimate booking of business.
• Other duties assigned by the Director of Sales when required from time to time.

Talent Profile:

• Minimum 5 years progressive experience in a proactive Sales Role in an established luxury hotels with large meeting spaces.
• Proven track records of achieving revenue in 4 to 5-Star Hotel under MICE sales.
• Minimum Diploma in Hospitality/Tourism/Hotel Management or equivalent.
• Driven, self-motivated individual with excellent interpersonal, spoken and written communication skills.
• An excellent team player who is able to work under pressure and meeting tight deadlines.

Representing a global presence retail with more than 50 boutiques across the Asia Pacific region.

Currently looking for a Data Manager who will be responsible for leading data analysis initiatives, managing projects, and overseeing the development of reports and dashboards.

Responsibilities:

• Lead and manage a team of data analysts/developers providing guidance, mentoring, and support in their professional development.
• Create and maintain reports, dashboards, and visualizations to offer actionable insights to stakeholders.
• Oversee end-to-end project management for data analysis initiatives, from gathering requirements to implementation and assessment.
• Ensure the stability, performance, and security of systems through managing upgrades and maintenance.
• Work closely with cross-functional teams to comprehend business requirements and translate them into technical specifications.
• Collaborate with other application owners to seamlessly integrate applications onto a reporting platform.
• Identify pertinent data sources for data modeling and preparation.
• Enhance automated workflows and data checks to ensure smooth operations, data accuracy, and consistent information across reports.
• Develop and refine data structures, facilitating migration from legacy platforms to the Cloud.
• Create comprehensive test plans, execute test cases, and conduct quality assurance procedures.
• Generate technical documentation for databases, scripts, ETL processes, and reports.
• Uphold data quality and integrity through the implementation of best practices and quality assurance protocols.
• Streamline data processes and workflows to improve efficiency and scalability.

Required Qualifications & Skills:

• Bachelor's degree in Computer Science, Information Systems, or related field; advanced degree preferred.
• Minimum 8 years of experience in data analysis, with a focus on managing teams and projects.
• Proficiency in BI tools such as QlikSense (On-prem/Cloud), Tableau, and experience with data warehousing platforms like Snowflake.
• Demonstrated proficiency in data visualization using QlikSense, Tableau, or analogous tools, showcasing the ability to craft visually engaging and insightful dashboards and reports.
• Competence in SQL and R for data querying, constructing data models, and conducting thorough data analysis.
• Understanding of OLAP (Online Analytical Processing) principles and experience utilizing OLAP technologies for analyzing multidimensional datasets.
• Knowledge of predictive modeling techniques employing R, Python, or other pertinent tools, with hands-on experience in crafting and deploying predictive models for forecasting trends and outcomes.
• Extensive expertise in modeling and designing relational databases, star schemas, and cubes to cater to analytical needs and bolster data-informed decision-making.
• Profound comprehension of functional domains such as financial management, customer relations, sales, and logistics operations, with adeptness in translating business requisites into actionable insights.
• Competency in statistical analysis and proficiency in utilizing statistical packages like Excel, SPSS, SAS, etc., for analyzing datasets and extracting meaningful insights.
• Advanced Excel proficiencies encompassing data manipulation, analysis, and visualization techniques.
• Track record of analyzing data, constructing segmentation, and extracting performance insights to propel business expansion and bolster company strategies.
• Familiarity with Infor M3 and SugarCRM constitutes an advantageous asset.

If you're interested in this role, click 'apply now' ,or email [email protected] for a confidential discussion.

about the company

A leading Asian electronics distributor, they have grown to a key anchor to their clients, achieving multi-billions in revenue despite having only established their presence for 20 years. As part of their succession planning, there is now an exciting opportunity for a hands-on individual to lead their finance team as a Finance Manager.

about the job

Reporting to the Finance Director, you will be managing a sizable finance team to manage the full spectrum of finance operations for the region. You will provide mentorship to the team members to ensure timely month-end closing activities while supporting the leadership team in providing qualitative reports on business performance. You will also be the point of contact liaising with external tax and audit agents and ensure governance and internal controls.

skills and experience required

You are ideally ACCA and/or Degree qualified with at least 10 years of experience, preferably in a managerial capacity. You are comfortable being hands-on and working in a steadfast environment that promotes stability.

To apply online please use the 'apply' function.(EA: 94C3609/R1216039)

Senior Manager, Customer Experience

Are you an experienced B2B operations professional, with a passion for operating within a matrixed organisation and influencing through strong stakeholder management? If you are looking to join a global team (with regional focus on Asia Pacific) to deliver service that differentiates Expedia Group in the travel marketplace, this role is for you.

As the Senior Manager, Partner & Traveller Experience within the Traveller and Partner Servicing Platform (TPSP) organization, you will be accountable for the delivery of business to business (B2B) servicing for our Expedia Partner Solutions (EPS) demand partners across the Asia Pacific Region (APAC). Leading a team of Partner and Traveller Experience Specialists, and working across a highly matrixed organization, you will play a key role in building strong relationships with internal commercial & operational stakeholders and external demand partners, with accountability for the successful delivery of servicing strategy.

What you’ll do:

• Accountability to help define & deliver APAC service strategy for both A2A and CDS operations supporting our demand partners:
• Work closely with retail operations to ensure servicing levels are achieved and staffing / quality controls (such as vendor quality calibrations) are in place to meet APAC demand partner network requirements real-time and for future growth
• Manage and audit EPS specific agent processes, agent knowledge base and agent communication processes to ensure efficient and effective service handling
• Help prioritize bugs in accordance with impact to operations and key metrics.
• Drive improvements in escalation management & intent insights across all APAC languages and LOB
• Establish deep understanding of agent tools, processes & policies to support the EPS business.
• Understand regional business norms / trends / competitor landscape to ensure our B2B service proposition is best in class
• Use data to identify efficiencies, customer service segment differentiation, and optimize against contractual obligations
• Stakeholder Management (internal/external) – managing expectations to align with TPSP goals and initiatives to maintain / reduce costs and drive revenue:
• Reduce unnecessary EPS demand partner / commercial account management escalations through root cause analysis, workflow improvements and initiatives to increase operational efficiencies
• Maintain balance between big picture and moving individual issues to conclusion
• Establish reporting needs and business review cadence to meet stakeholder needs
• Develop and maintain formal daily / weekly communications with retail operations, EPS commercial account management, and other internal stakeholders as required, to ensure processes are being followed, reports are being maintained and actions processed
• Utilize current reporting or develop new reporting to monitor cost and revenue to ensure TPSP departmental goals are achieved
• Through analysis, work with retail operations and EPS commercial teams to minimize errors, write offs and fraud
• Where appropriate, support the EPS commercial team in external partner facing forums
• Service Enhancement & Continuous Improvement – leveraging the full suite of TPSP agent tools to drive efficiencies and effectiveness:
• Support prioritization across the EPS & TPSP product portfolio by helping gather accurate tracking and business insights to support business impact sizing
• Use data to establish the most efficient channel to service traveler and agency needs
• Feed key insights to the right department to ensure EPS demand partner / internal stakeholder insights are effectively captured & where appropriate, actioned
• People Management – strong leadership qualities, in alignment with the EG Leadership Agreement values of Include, Grow & Own:
• Sets clear team strategy and goals for the APAC region that align to commercial and TPSP objectives
• Coach & mentor to develop individual & overall team skillset
• Fosters an environment of continuous improvement & growth where individuals are empowered & encouraged to drive self & business improvements
• Recognizes staff potential and guides employees in developing skills by recommending appropriate training and sources of information
• Creates environment for team effectiveness, where strengths are known and built upon and learning is shared to build capacity
• Obtains resources needed to reach individual and team goals
• Prioritizes team morale and productivity, celebrating team accomplishments
• Promotes collaboration among team members. Encourages others to cooperate and coordinate efforts

Who you are:

• 8+ years’ experience in operational B2B customer service, management consulting or corporate strategy, preferably at a travel/ecommerce company. To include 3+ years’ experience in people management
• Fluency in English and one or more of the following languages, Korean, Mandarin, Japanese
• Ability to travel domestically and/or internationally approximately 25% of time
• Experience rolling out operational projects designed to improve productivity and/or drive customer satisfaction
• Ability to work collaboratively in cross-functional team in the heart of a matrixed organization
• Excellent communication, presentation, and interpersonal skills
• Distinctive problem-solving and analytical skills, with impeccable business judgment
• Experience leading complex operational and strategic initiatives
• Demonstrable experience in influencing for success

Working with one of the top foreign bank to hire relationship managers to join their expanding team in the consumer banking space.

- Structured progression

- Excellent platform to learn and grow within the bank

- CMFAS paid for

about the job

• Provide financial advice to clients through offering wealth management solutions, such as insurance, structured deposits, loans and unit trusts
• Develop and strengthen long-term relationships with clients under your portfolio

skills and experience required

• Degree/local diploma in any discipline
• Strong communicator and self-motivated

To apply online please use the 'apply' function

(EA: 94C3609/ R21103354 )

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM's regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

* Basic Up to S$18,000
* Work Life Balance & Friendly Environment
* Incentive Scheme & Career development

* Candidate with Minimum 15 Year experience in Investment Finance Industry
* Responsible for the P&L, Sales and Operations for the Service Division

Our company is looking for suitable candidates to join their growing business as Senior Investment Fund Manager.

RESPONSIBILITIES:

· Managed investments for single family office

· Research various fund structures and alternative investments

· Prepare market and monthly performance reports for investors

· Conduct quantitative and qualitative analysis on investment opportunities and prepare investment reports for decision-making purposes

· Perform due diligence, lead investments negotiations, and coordinate legal aspects

· Review business performance, recommend changes to the existing investment portfolios

· Identify potential strategic investment

· Lead the investment strategy and associated activities

REQUIREMENT:

· MAS Representative would be highly advantageous

· Master's/Bachelor's Degree in a quantitative discipline (Finance, Economics, Mathematics, or similar), with CFA preferred

· Preferable at least 15 years of relevant working experience in the stock exchange (US & HK market) or public equity investment background

· Strong quantitative and financial modelling background with hands on experience on building tactical asset allocation models

· Strong communication skills (English & Chinese) to liaise with Chinese-speaking director(s)

OTHER INFORMATION:
• Location : Milenia Tower (Near Suntec City)

• Working hours : 9.00am to 6.00pm (5 Days)

• Salary: up to S$18,000 higher/ Negotiable (Salary will commensurate according to experience & qualifications)

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to:

Email – [email protected]

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

About the Centre for Applied Philanthropy (CAP)

CAP is a relatively new thought leadership and innovation hub within CFS. It seeks to support effective philanthropy through:

1. Research, Strategy and Insights Providing insights through data and research: we collect and analyse data on philanthropy and unmet needs in Singapore to understand trends, emerging issues and measure impact.
2. Collective Giving and Innovations in Philanthropy Collaborating with others to achieve meaningful social impact: we partner with other organisations in the philanthropic ecosystem to pool resources and expertise to achieve greater impact through collective funding programmes and community impact funds.
3. Philanthropy Advisory: Offering tailored philanthropy advisory services to meet evolving donor needs and aspirations: we co-create impactful initiatives for select donors that tackle the root causes of complex socio-economic problems.

Role Overview:

The Business Manager will be a critical member of the CAP Team, reporting directly to the Senior Director. He/she will work across all CAP projects, as an overall project manager, to co-design, organize, support, guide and review various inside-of-CAP processes (business processes improvement, knowledge management, project management), as well as liaise with other CFS teams, such as Business Operations/Finance and Tech, to ensure effective and efficient administrative, project, reporting and grantmaking processes.

Key Responsibilities:

Operations Management

• Oversee and manage the daily operations of CAP, including scheduling and coordination and minute-taking, where necessary.
• Develop, implement and review policies and business processes based on industry best practices, to ensure effective and efficient functioning of CAP. This includes enabling grant-making for CAP projects and IT systems usage (eg NetSuite).
• Be the CAP representative for any systems-related migrations/upgrade/change

Project Management

• Maintain working knowledge of and support all CAP programmes and priority funding areas (Collectives, Collective Impact Funds, Bespoke Philanthropic Projects in areas of social and sustainability needs) by assisting in strategies, workplans and progress tracking.

Grant Management

• Work with various teams to monitor CAP grants for legal, financial, and programme compliance.
• Monitor and document the grant-making workflow processes, forms, templates, reports and data to assure full compliance with internal controls and legal requirements.
• Ensure all CAP team members are aware and knowledgeable of grants management processes and technology to the degree their functions require.
• Problem-solve complex grant scenarios; consult/liaise with finance and/or legal counsel.

Research, Strategy and Analysis

• As with all other members of CAP, the Business Manager will also remain abreast of current research, activities, best practices, innovation and trends in the philanthropic sector and Singapore’s Non-Profit sector, to provide informed inputs on the CAP’s activities and recommendations and support when needed.

Financial and Programme Evaluation

• Support senior team members to develop and manage the budget for CAP, ensuring financial sustainability.
• Design and prepare reports for internal and external stakeholders, showcasing achievements and impact.

Communications, Collaboration and Networking

• Build and maintain effective relationships, via formal and informal networking opportunities, with internal teams and external organisations such as academic institutions, key players, donors, partners, and the wider community for the purpose of collaborative opportunities and creating impact through philanthropy.

Requirements & Qualifications:

• Project/Programme management experience (with grantmaking being a distinct advantage).
• Knowledge and/or high comfort level to understand IT/CRM systems (such as NetSuite and Submittable), basic data analysis skills and familiarity with business process management.
• Strategic thinker with a process and system mindset.
• Domain knowledge in non-profit landscape such as social issues and/or sustainability/environment will be a definite advantage.
• A high level of organisational capability, attention to detail and a proactive, problem-solving, can-do attitude.
• Strong written, numeric and oral skills, interpersonal/listening skills, with the ability to engage a range of audiences, stakeholders, funders and partners and instinctual information sharers, and network builders.
• Ability to work under own initiative.
• Highly proficient in Microsoft Office applications (especially PowerPoint and Excel).
• Basic degree is required; Master’s qualifications in non-profit management, business management or social sciences will be an added advantage.
• Passion for philanthropy and social impact.

Primarily, the job is solving day-to-day problems that occur in operating ships between ourselves and owners and/or charterers, and problems arising related to the operational activities of our own vessels which specifically means:

• Giving in-house guidance on a wide variety of operational issues that may occur before, during, and after a voyage as well as any resulting voyage related commercial / FD&D claim matters, e.g. hire payments / deductions / off-hire disputes, hold failure issues, performance claims, early / late redelivery, charter cancellation, laytime & demurrage disputes etc.
• Analysing, interpreting and explaining charterparty clauses, on both a practical level as well as from a legal perspective to the Operations departments worldwide.
• Assessing the company’s position in various given situations regarding its claim exposure as well as recovery chances and providing an opinion as to how to handle a situation in the best way possible.
• Debt collecting; pursuing of unpaid balances of hire and freight payments as well as handling demurrage and dispatch disputes and recoveries of same, including taking any necessary action to protect the company’s interests.
• Giving advice on Bills of Lading, LOI’s and any other shipping documents and terms.
• Managing voyage related commercial claims in close coordination with the legal department as may be necessary.
• Negotiating claim settlements with our counterparts.
• Main areas of contact being Operations, Chartering, Period Support and Marine Accounting Departments including Hire and Freight desk, including respective desks in all our satellite offices.

Requirements and Profile:

• 2 to 5 years operations and/or claims experience. A law degree is not necessary.
• Excellent verbal and written communication skills.
• You like to take responsibility and have a dedication to details and avoiding / solving problems.
• Flexibility and capability of handling and managing several cases on the spot.
• Profound English writing skills are essential.
• Ability to take ownership and responsibility for various administrative tasks within the department.
• Good skills in Microsoft Office programs, e.g., Excel, PowerPoint, and Word.
• Fluency in spoken and written English.