Total 11,822 Manager job vacancies in raffles place

About DWS:

Today, markets face a whole new set of pressures – but also a whole lot of opportunity too. Opportunity to innovate differently. Opportunity to invest responsibly. And opportunity to make change.

Join us at DWS, and you can be part of an industry-leading firm with a global presence. You can lead ambitious opportunities and shape the future of investing. You can support our clients, local communities, and the environment.

We’re looking for creative thinkers and innovators to join us as the world continues to transform. As whole markets change, one thing remains clear; our people always work together to capture the opportunities of tomorrow. That’s why we are ‘Investors for a new now’.

As investors on behalf of our clients, it is our role to find investment solutions. Ensuring the best possible foundation for our clients’ financial future. And in return, we’ll give you the support and platform to develop new skills, make an impact and work alongside some of the industry’s greatest thought leaders. This is your chance to achieve your goals and lead an extraordinary career.

This is your chance to invest in your future.

Read more about DWS and who we are here.

Your responsibilities

The role is an essential element of the fund management business for DWS. Portfolio management is a central function that provides the interface between our clients and the funds/assets we manage. The candidate will be responsible for key aspects of the real estate business, including performance measurement, fund administration and investor relations/client servicing.

The role will be based in Singapore working closely with the Lead Portfolio Manager to manage a market leading and scalable core product. As the Portfolio Manager for DWS’ Core Real Estate Fund in the Asia Pacific region, focus will be to work with the teams and build a balanced core portfolio across key markets in Asia. There may also be opportunities to work with Portfolio Managers for other managed assets.

We encourage a culture of teamwork within the real estate group and the portfolio management function is at the core of the business. The role will require regular interaction with investment, asset management, legal, finance and product management functions and will require a collaborative approach from the incumbent. Reporting to the Lead Portfolio Manager, the main responsibilities are set out below:

• Analytical analysis of portfolio metrics.
• Support for communications with investors and materials for fund-raising.
• Assistance on all aspects of fund management, including portfolio strategic allocation and tactical allocation, investor reporting and requests, annual asset strategic planning, portfolio valuations and all operational matters.
• Preparation of presentations to senior management and investors.
• Possible service as a director on holding company entities.

We are looking for

• Holder of a bachelor’s degree in business administration/ Real Estate / Finance/ Accounting or equivalent;
• Worked in the in real estate acquisitions, asset management and fund management industry for at least 10 years.
• At least 6 years of relevant experiences in real estate portfolio management and investments including funding, structuring, and financing.
• Have worked in an APAC regional role (Singapore/ Hong Kong/Taiwan/ Korea/ Japan/ Australia/ China)
• Excellent communication and presentation skills.
• Strong Excel skills and is able to build complex financial models.
• Good understanding of all aspects of property investment, development and financing processes, including but not limited to market analysis, financial analysis including property valuation, capital markets, project budgeting and scheduling.
• Highly developed interpersonal skills and abilities; demonstrating confidence in building and effectively maintaining positive relationships with co-workers.
• Strong problem-solving skills.
• Highly organized with good project management skills.
• An ability to work closely with multiple stake holders in various parts of the world.

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

What we’ll offer you:

At DWS we’re serious about diversity, equity and creating an inclusive culture where colleagues can be themselves and it’s important to us that you enjoy coming to work - feeling healthy, happy and rewarded. At DWS you’ll have access to a range of benefits including, but not limited, to the below:

• A hybrid working model, allowing for in-office / work from home flexibility, comprehensive leave policy, personal and volunteer days.
• Competitive compensation packages including health and wellbeing benefits.
• Access to best in class trainings, in role development and career progression opportunities.

If you require any adjustments or changes to be made to the interview process for any reason including, or related to a disability or long-term health condition, then please contact your recruiter and let them know what assistance you may need. Examples of adjustments include providing a change to the format of the interview, or providing assistance when at the DWS office. This will not affect your application and our recruitment team will discuss options with you

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

We are a centrally located boutique firm experiencing strong growth. As the company scales, we are looking to bring on a Recruitment Manager to develop strategic plans and system implementation to support through the next phase of growth and development roadmap.

You will be responsible for:

• Supervise, drive, and grow the recruiting team
• Improve on current process and implementing new business processes and procedures
• Monitor various recruiting metrics, costs analysis, effectiveness of sales to provide reports to the management
• Recommend and execute action plans to improve the employer brand
• Coordinate with various departments to forecast future hiring needs
• Building up the company’s professional network through relationships with HR professionals, external vendors and internal stakeholders
• Other ad-hoc duties may apply

Requirements

• At least 5 to 8 years of relevant experience (Preferably in the Recruitment Staffing industry)
• Proven work experience in Managerial / Supervisory level
• Strong business acumen, analytical skills and use of data to advice on key business insights

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

R1107107

The Company

Our client is a leading European Retail MNC with over 70 years of history and global presence. Singapore serves as their Southeast Asia regional hub with stable and competent finance team in the business and they have great international and dynamic culture. With business expansion needs, they are hiring for an Assistant FP&A Manager to overlook all retail business in SEA region and supports business partnering activities with regional stakeholders.

The Role

Reporting to Regional Finance Director, you will be highly involved in preparing the regional budgeting and forecasting result. You will also involve in constant update of actual results, forecast and budgets and will analyze to provide commentary on variances. You will also business partner closely with sales and marketing leaders, operational leaders on commercial activities to drive business impact decisions. Lastly, you will work closely with other finance members in process improvement and support ad-hoc projects.

Your profile

· Bachelor's degree or equivalent in Finance or Accounting

· 5-7 years of relevant experience in FP&A

· Highly preferred candidates from FMCG/Retail/F&B sector

· Proficient in Microsoft Excel & SAP.

· Strong communication and inter-personal skills to liaise with international stakeholders.

Apply Today

Please send your resume, in WORD format only and quote reference number EL12899464, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence No.: 07C5595 | Elaine Huang Xiaoyi EA Registration no.: R1770520

Job Description:

• Responsible for managing a team of M&E coordinators and BIM Modellers in the design and coordination works;
• Attend technical and site meetings with consultants;
• Study M&E drawings and coordinate M&E works with the consultants and sub-contractors to resolve any technical / site issues;
• Interfacing or M&E planning, coordination with consultants and document control such as monitoring of sample submission, approval status of drawing
• Coordinating, organizing and preparing construction and Interfacing/M&E documents and drawing
• Ensure M&E works are carried out according to specifications / drawings;
• Inform Project Director / Project Manager on any technical / site problems
• Supervise the progress of works on site;
• Coordination of sub-contractor's work and ensuring the work is on schedule.

Job Requirements:

• Degree or Diploma in M&E
• Minimum 10 years’ relevant experience as M&E Manager in large scale projects, hospital experience is an advantage
• Highly motivated and independent with excellent team spirit and communication skills

Job Description & Requirements

Founded in 2014, Keyteo Consulting is a company specialized in organization and information system management mainly in financial and banking environments that works with its clients as the latter outsource their projects in innovation, as well as research and development. Our purpose is to improve the innovation, competitiveness and performance of our clients. We contribute to all the key steps in our clients’ project lifecycle, from analysis of the needs through implementation and industrialization.

Keyteo is looking for an Business Manager / Account Manager to Develop its portfolio :

• Work with the Managing Director to execute the business strategy and the business plan.
• Prospect major local accounts in Singapore and gather consultancy requirements.
• Build the portfolio through the development of close relationships with clients.
• Hire and coordinate a team of specialized consultants.
• Interview candidates and recruit new employees.
• Prepare technical / functional / HR interviews with candidates (Coaching).
• Write management proposals and maintain close contracts directly with customers.
• Manage partnerships with software vendors (mainly of financial and banking applications ; e.g., Murex, Temenos, Avaloq, Fundtech, Swift...).
• Manage the practice’s growth with current but also new customers.
• Negotiate price grids and master agreements in order to be listed as preferredsuppliers.
• Follow up existing customers.

Our Ideal Candidate Will

• Bachelors in Business Administration or any related field.
• French speaking is a plus (to liaise with French stakeholders)
• Have 2+ years of experience in consulting, or any other analytical role within a rapidly growing company.
• Have significant experience in a similar customer profile facing role.
• Excellent communication skills.
• Have technical knolwedge on Information Technlogy skillsets.
• Be entrepreneurial, independent, and love building things from scratch.
• Understand and build great relationships with technical customers.
• Have ability to operate in a highly ambiguous and fast-paced environment.
• Be autonomous.

Are you passionate about the next big thing? If so, come and work for a company that has won numerous awards for their success in launching events. If you are looking for a fresh challenge - look no further!

We have an exciting opportunity to work for one of Europe's fastest growing Exhibition companies with a fantastic portfolio of events. This company specialises in the Technology & Healthcare industry, and after 4 hugely successful years in Asia, they are now looking for a driven Senior Sales Manager to help take this company to the next level throughout APAC.

The Role

As Sales Manager, you will primarily be responsible for delivering exhibition sales sponsorship across multiple sales verticals. You will be expected to maintain and develop key relationships with clients regionally, and understand the vital importance of meeting clients face to face. You will also be a team player who is driven by growing a business, and motivated by the reward that comes from this.

Naturally, you will maintain a strong business development focus, where you will be proactive in identifying and developing new business opportunities. Finally, but definitely not least, you will have the opportunity to work with a vibrant team, in a very open and engaging environment.

The Requirements

- A minimum of 4 years experience in a sales environment.
- Exhibition Sales and Media Sales would be preferred but is not essential.
- Excellent communication skills.
- A proven track record of sales success.
- Track record on launch events or tech sector events would be a bonus!
- A passion to grow and take on responsibility
- Very client facing
- Strong networking skills

If you consider yourself entrepreneurial, looking for your next challenge, this could be the perfect opportunity for you!

EA License No: R1326872

Agency License No: 11C4388.

Trust is the first of a new breed of banks in Singapore – digitally native and focused on delivering a delightful customer experience. You will work in a fast-paced and collaborative environment to solve new and interesting challenges each day. Together with our Trust team, you will help shape the future of our bank.

As Head, Invest Operations you'd be able to work on and solve many interesting challenges which we are facing, learn new ways of working, and help build delightful high quality products for our customers.

Job Description

This role is accountable for designing, building and maintaining the operational infrastructure, controls and processes, enabling the business to effectively offer wealth management solutions in line with the business’ objectives and strategy.

The Role Responsibility:

Responsible for defining the operational strategy in line with the business’ objectives. Operational strategy decisions include, but are not limited to:

1. Execution & clearing arrangements infrastructure design
   Books and records management, reconciliation and accounting.
2. Operational fund flows for settlements, withdrawals
   Vendor analysis, selection and management
3. Collaborating with other functions including Legal, Compliance, Finance and Risk to design, build and maintain operational infrastructure, controls and processes to support its operational strategy

• Collaborating with other functions to calibrate necessary frameworks, processes and guardrails to support the business
• Overseeing the day-to-day execution of all areas within the operations function including building and managing an operational team to support the ongoing operations of the business
• Build and maintain effective operational relationships with key vendors
• Responsible for ensuring adherence to all risk, compliance, and regulatory requirements
• Uphold high standards of conduct, governance and operational excellence
• Stay abreast of evolving regulatory requirements and adjust systems and processes accordingly

Role Specific Technical Competencies:

Skill & Target proficiency level

• Brokerage and fund distribution infrastructure design and operational considerations - Core
• Brokerage and fund distribution operations, products and processes - Core
• Knowledge of operational regulatory requirements for CMSLs serving retail customers - Core
• Understanding of system and technology integration to deliver brokerage and fund distribution experience to retail customers - Core

Our Ideal Candidate:

• Bachelor’s Degree
• 10-15 years’ experience, preferably in retail securities brokerage within Singapore
• 5-10 years of executive level operational experience
• Sound knowledge of investing propositions, products and operational design decisions
• Hands-on and strategic thinker with excellent interpersonal and leadership skills with proven track record of leading and developing teams in a growing business
• Ability to thrive and lead in a fast-paced, changing environment whilst retaining long-term focus
• Strong prioritisation capabilitiy and decision making skills

If you apply for a job with Trust or submit any personal information in connection with a possible job opportunity, you agree to our privacy notice for job applicants – available on our website

Come as you are! Trust is an inclusive and open-minded workplace. If you are smart and good at what you do, that’s what we care about. So come as you are.

Job Location : Orchard

Work timings : 5 days works week inclusive of weekends & P.H. ; 930-630pm & 1230-930pm

Benefits : Basic + AWS + VB

Duties and Responsibilities – Retail Manager

Sales Floor Operation, Staff Management and Customer Service

1. Manage day-to-day sales operations, develop and execute business plans to achieve sales growth and profit targets. Keep up-to-date on store information and product knowledge to sell and promote merchandise and services of the company employing a consistently high level of service.

2. Stationed on sales floor during store operation hours to lead and motivate sales staff and promoters to carry out their duties effectively and efficiently and to achieve sales, profit and stock targets; ensure that staff and promoters adhere to company policies, rules and regulations. Lead and motivate section’s staff to carry out their duties effectively and efficiently and to achieve profit and sales targets.

3. Ensure that sales area, fitting rooms, stock rooms, showcases and fixtures are always clean and tidy. Ensure also that merchandises on display are clean and neat and that sales staff and promoters observe safety procedures. Control and maintain procedures for fitting rooms.

4. Conduct On-The-Job training – coach staff on service etiquettes, selling techniques, merchandise knowledge, grooming standards and provide POS training. Check on staff and promoters’ performance and discipline. Ensure that all staff and promoters provide the highest level of service to customers; adhere to company policies, rules and regulations; behave according to business etiquette and standards set by the company; and that all staff and promoters are properly dressed and groomed.

5. Effective planning of monthly staff rosters for department manager’s approval; ensure optimal management of manpower strength.

6. Handle and resolve customers’ enquiries and complaints expeditiously. Develop regular customers, update and maintain their records, know them by their names and their shopping interests, research customers’ profiles and obtain their feedback. Maintain and update data bank of regular customers, ensure effective and systematic customer data resources system.

7. Check / approve return or exchange of goods; approval of credit vouchers.

Merchandising and Market Research

8. Plan and control open-to-buy budget through constant review of stock level, stock assortment, delivery schedule and identification of fast-selling and dead stocks and to achieve feedback through frequent consultation with retail advisors and staff.

9. Assist in the implementation of merchandising plans and strategies; to maximize sales and minimize losses through the management of staff, merchandise and space.

10. Assist in the enhancement of online store sales.

11. Forecast and analyze fashion and demand trends, recommend new merchandise mix and suppliers.

12. Assist the department manager in developing new merchandise concept and subsequent promotion and marketing of the product.

13. Plan effective and efficient sourcing and procurement systems, source and procure merchandise.

14. Assist in the negotiation with vendors / suppliers for most favorable terms and conditions and to plan major vendor programs in important growth areas. If necessary, co-ordinate and conduct business meetings with vendors / suppliers and prepare business correspondence.

15. Plan and organize merchandise purchase and delivery schedule from overseas buying trips.

16. Conduct market survey, research trade information and analysis on competitors’ stores; provide reports, feedback and recommendations.

Advertising & Promotions Events / Merchandise Presentation

17. Prepare and execute advertising and promotion plans, budgets and schedules; plan and execute effective merchandise zoning, layout and display working closely with Visual Display team and vendors to present merchandise in an exciting and interesting manner to portray the desired concept / theme.

18. Advice and feedback to department manager on display locations and fixtures to maximize visual impact; feedback on point of sale, publicity on the effectiveness of A&P programs.

19. Assist in supporting the use of digital marketing for better customer engagement and business growth for the physical store and online store.

Sales Budgets / Reports & Stock Inventory

20. Provide and analyze sales, profit and stock budgets/reports. Prepare sales budget and any other forms and reports required by the company.

21. Review purchases regularly and provide recommendations on appropriate actions to be taken, manage physical stock takes and regular stock checks. Ensure that all purchase orders, notices of price revisions, goods returns are duly completed and processed according to established procedures. Facilitate smooth movement of stocks to and from the sales floor. Effect shortage control audits.

Safety and Security

22. Ensure that staff and promoters observe safety and security procedures.

23. Report any shoplifting case to security personnel and to attend to the necessary follow-up action.

24. Any other job-related duties as and when assigned by the company.

ABOUT THIS ROLE

As Product Manager, you will focus on one or more of our flagship media publications. You will move fast to refine clear scope and product requirements, question assumptions, identify issues where appropriate, and proactively identify and raise product risks. You will work to define and build critical experiences that will help us match customers with content they love. You will be a key player at the intersection of business and technology, supporting the growth of company through the successful creation and operation of our end consumer facing features. You will interact with external partners and internal users, as well as interface with groups across the organization. You will collaborate with the editorial teams, and internal Engineering and Business teams amongst others to enhance the reach, engagement and monetization of our products.

ABOUT YOU You have a thirst for continuous learning, commitment to action, an attitude that anything is possible, ability to execute cross functional projects and a relentless focus on the customer. You’re an accountable, hands on problem-solver with a positive attitude, letting nothing stand in the way. You leverage data to data to make decisions and actively engage crossfunctionally with engineering teams stakeholders to solve right for the customer. If you “love rolling your sleeves up and getting stuff done” and have a strong interest in content packaging and discovery, particularly in the media industry, this role is for you.

As a Product Manager, you will... ● Define and execute the roadmap with clearly articulated and well measured goals ● Identify, define and execute on projects that elevate the usability, novelty, and comprehensiveness of discovery pathways ● Drive understanding of how and where discovery initiatives can bolster content discovery and engagement ● Lead cross-functional collaboration with engineering, data science, UX, marketing, and other partner teams to create discovery experiences that are meaningful and delightful to consumers ● Collaborate across teams to optimize content classification, browsing, and conversion experiments and measure firmly understood hypotheses and business objectives ● Plan and prioritize the backlog for development teams to ensure maximum value in deliverables ● Interpret insights and business needs and transform into detailed product requirements documents and user stories for engineering teams to execute

BASIC QUALIFICATIONS

● Bachelor's degree in a technical, analytical or related field ● 7+ years of total experience preferably in consumer product management in complex organisations ● Strong communication skills - Can provide information to technical and non-technical stakeholders alike and guide them to confidently informed decisions ● Strong execution skills to create high standard product specifications, product success metrics and drive product delivery through multiple teams ● Experience in data driven hypothesis testing and experimentation ● Experience working with design teams to improve the user experience for customer facing products/features ● Strong team player and earns trust of engineers and designers as an authority on customer needs ADDITIONAL QUALIFICATIONS ● Background in technical role is a plus

Requirements

Additional Information:

This is a non technical role.

Focuses on Product Execution and Customer Insights i.e. product specifications, execution & delivery; and able to work closely with Technical Engineers and Designers.

By 'Products' we are referring to e.g. Straits Times, ZaoBao, Business Times etc. Currently each has a dedicated agile team to look after/support them, and how to grow/enhance them. The Product Manager is a part of this team.

With reference to the diagram below, the required skills and responsibility fall within the 4 aspects: Primarily manages the Product Execution and Customer Insight aspects.

Manager, Business Development (Marketing & Communications)

Salary: $3500 - $4200

Job Description:

- Responsible for developing, implementing, monitoring and evaluation of marketing campaigns for the brands under the Group.

- Write, edit and proofread publicity materials and menus

- Conceptualize and develop print and online marketing materials including advertisements, brochures, EDMs, and website.

- Generate content (editorial copy and visual design) for digital marketing and social media platforms. Includes basic photography and videography.

- Manage media enquiries

- General public interest in the various brands through marketing campaigns and partnerships.

- Establish and build relationships with business partners through joint programmes.

- Work with management to create proposal decks for new programmes/events.

Requirements:

- Tertiary qualification in Sales/Marketing/Business Administration or its equivalent.

- At least 3 years of related experience in marketing/service/F&B industry

- Strong network is an asset, including media, social influencers and industry partners.

- Self-motivated, creative flair, eye for details, resourceful, dynamic, confident and an outgoing individual with great interpersonal skills and an effective team player.

- Strong project management skills

- Excellent written and spoken communication skills in Chinese and English, with the ability to think, speak and write strategically. .

- Good creative writing and copywriting skills

- Strong knowledge and experience in the use of social and online media in marketing, especially Chinese social media platforms

- Advance computer proficiency. Skilled in digital marketing/social media software as well as presentation software.

- Excellent proficiency in MS Office and Canva

- Pleasant with a flair for interacting with an international community with diverse cultural backgrounds.

- Able to work in a fast paced environment

- Experience/exposure in the F&B industry will be an advantage

Working Hours:

9am - 6pm (Monday to Friday)

Location:

Tai Seng

For interested candidates, please whatsapp to 9630 3439!

EA License No. : 22C0937

EA Personnel No. : R23118390 (Gwen Lim)

Account Management Scope

• Be the point of contact for existing clients, address any concerns, inquiries, or issues in a timely and professional manner
• Collaborate cross-functionally with other departments to ensure that new projects and requests are followed-up on and delivered in accordance to internal service levels
• Maintain and nurture relationships with key clients to ensure long-term partnerships and maximize revenue opportunities

Business Development Scope

• Identifying opportunities for new business development through following up on leads and conducting research on target clients
• Generate new business opportunities by meeting potential clients to understand their needs and providing relevant solutions
• Managing the sales process to close new business opportunities
• Building strong relationships with the existing portfolio of clients
• Meeting and exceeding weekly and monthly activity and revenue targets

Marketing Scope

• Conceive and develop efficient and intuitive marketing strategies
• Organize and oversee advertising/communication campaigns (social media, TV etc.), exhibitions and promotional events
• Developing and executing sales and marketing strategies to grow business
• Maintaining and updating sales, marketing and business development documentation

Requirements

• Proficient in MS Office and marketing software (e.g. CRM)
• Excellent communication and people skills
• Strong organizational and time-management abilities
• Creativity and commercial awareness

Our client is a prominent player in the telecom industry with flourishing networks in the Asia region and beyond. Continuously strengthening its core of providing advanced information services to a vast customer base, the firm seeks to boost its human capital with the addition of an MNC Enterprise, Sales Manager to the team.

KEY RESPONSIBILITIES

• To achieve sales, revenue target by identifying and securing business opportunities from prospective customers.

• To identify and develop new business opportunities, develop a portfolio of key customers in major local and multinational companies.

• To establish, develop and maintain effective business relationships with nominated accounts and develop long term partnership with them.

• To formulate a Sales and Marketing Strategy and assist Head of Department to deploy effective marketing events to the company’s target customers.

• To review and analyze the market situation and report to senior management periodically.

REQUIREMENTS

• Minimum 3 years sales experience in IT and Telecom industry with proven sales track record

• Sound knowledge in selling IPLC, IEPL, MPLS IPVPN, IP related products and ICT Solutions / Services such as IDC and Call Centre businesses

• China Market Experience will be preferable

• Excellent interpersonal, organization, negotiation and presentation skills

• Positive mindset, result-oriented, high level of initiative and integrity

• Occasional travel is required

ExodusPoint Capital, founded in 2017 by Michael Gelband and Hyung Lee, began managing investor capital in 2018. The firm employs a global multi-strategy investment approach, seeking to deliver compelling asymmetric returns by combining complementary liquid strategies managed by experienced investment professionals within a robust risk framework. ExodusPoint brings together an accomplished team with hands-on experience running multi-manager businesses to create an institutional investment management firm.

We are looking for a Quantitative Strategies Portfolio Manager to join our team in Singapore. This person will be responsible for managing a portfolio of financial assets on behalf of the firm, ExodusPoint Capital.

Responsibilities

• Construct proprietary algorithms designed to capture alpha by applying research models derived from mathematical and statistical computations
• Work closely with analysts, developers and traders to ensure trading strategies are executed correctly

Qualifications

• Excellent investment track record with defined risk framework and parameters
• Expertise in alpha research and modeling, portfolio construction, optimization, risk management and trade execution
• Min. 2 years of experience of managing institutional size capital in a hedge fund or proprietary context
• Min. 2 years of experience with responsibilities of developing and executing systematic approaches to trading a defined universe of financial products

Job Responsibilities

1. Responsible for maintaining and expanding China-desk oil, gas, petrochemical, and energy clients based on established product and customer segmentation criteria. Explore potential business opportunities and provide excellent customer relationship management and financial services to existing or potential industry clients. Job responsibilities include but are not limited to understanding customer needs, analyzing suitable products, formulating marketing service plans, organizing marketing activities, and handling various documentation and system tasks related to the business (including writing credit reports, implementing credit conditions, post-credit management, conducting credit annual reviews, operating in business systems)

2. Drive the marketing and expansion of comprehensive banking services and products, including trade finance, financial markets, deposits, settlements, and loans, from the perspective of customer relations, aiming to enhance the overall performance of the entire bank.

3. Promote company product research and development. Timely propose new product requirements based on Singapore Sub-branch's customer needs and the local industry's competitive situation. Develop new business products for branch companies, implement innovation-driven strategies, and expand sources of revenue.

4. Conduct research on the oil, gas, petrochemical, and energy industries according to Singapore sub-branch’s credit strategy and the economic development characteristics of China and Singapore. Provide support and references for the company's business development direction and branch credit policies.

5. Proactively manage credit risk in credit business, including credit risk, operational risk, compliance risk, and anti-money laundering risk. Complete post-loan management and KYC (Know Your Customer) work. Conduct regular or irregular visits to collect and analyze commercial information on the oil, gas, petrochemical, and energy industries and customers in the market. Analyze and assess changes in customer credit situations and strengthen credit risk management.

6. Meet KPI (Key Performance Indicator) targets

Job Requirements:

• Education: Bachelor degree
• Related work experience: Minimum 3 years in Corporate Banking
• Strong communication and coordination ability.
• Able to communicate both verbally and written in Chinese and English so as to communicate with our Chinese-speaking customers and Head Office
• Working experience in financial services industry towards Commodities customers preferred.

Job Mandate

The Operations Head is primarily responsible for overseeing the daily operations of Customer Service, Marketing and overall Operations of branch. He/She assists the Chief Executive in the operation and control of the branch, ensures prompt and efficient delivery in compliance with the bank’s service standards and internal control.

Duties & Responsibilities

1. Performs start and end of day activities:

a. Ensures that manning of the counters is always adequate.

b. Monitors branch daily cash-in-vault within authorized limits.

c. Ensures accomplishment of fund generation target through in-house marketing activities.

2. Oversees the operation of the branch that includes marketing and service delivery.

3. Informs clients of new relevant regulatory circulars, new products, offerings, rates and cross-sells these including the other existing bank products and services.

4. Conducts account reviews to ensure continuous enhancement of quality of service.

5. Approves and verifies transactions (over-the-counter, trade & loans, treasury support, Customer Service Unit and International & Loans Unit) in accordance with defined policies and procedures and within authority limits.

6. Reviews, prepares, approves and submits branch reports on time.

7. Monitors and reports regularly on status of past due accounts.

8. Handles client concerns and sees to it that they are addressed immediately.

9. Ensures that the branch meets the service standards and client expectations as to accuracy, efficiency and turn-around time.

10. Ensures branch adherence to regulations of Singapore Monetary Authority, Bangko Sentral ng Pilipinas, Anti-Money

Laundering Council and other pertinent government agencies and ensures that bank policies, procedures and controls related to branch operations are strictly followed by designated branch officers or staff to attain an acceptable audit rating.

11. Attends to administrative-related matters such as the conduct of regular operations meetings, branch upkeep, implementation of duties and responsibilities of the operational personnel.

12. Handles manpower issues, initiates personnel movements, career planning and development of branch personnel under his unit.

13. Assists the Chief Executive in the review and discussion of internal and external audit findings, comments, recommendations and ensures audit rectifications are implemented and that replies to internal/external audit findings are submitted promptly.

14. Performs other duties assigned from time to time.

Are you an experienced facilities management professional with experience in sustainability? Our client, an IT Solutions Provider, is looking for an Assistant Facilities Manager to join their team. As Assistant Facilities Manager, you will be responsible for:

• Ensuring all facilities management matters are aligned with the organisation’s sustainability goals
• Tracking, reporting and communicating the organisation’s progress against sustainability goals
• Working closely with vendors to ensure they meet the agreed SLAs for building and facilities services
• Planning and managing of office renovation and upgrading projects
• Ensuring the smooth operation of all of the organisation’s facilities

Requirements

• More than 5 years of experience in facilities management
• Good experience in green buildings/offices, and familiarity with BCA Green Mark
• Strong written and verbal communication skills

If you are looking to take the next step in your career, do apply to this role now!

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Minimum 3 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

We are looking for an experienced and strategic Enterprise Sales Manager who has a knack in generating new business (new logo acquisition) for Freshworks. They should have a consultative sales approach, a successful track record growing and on-boarding clients with polished presentation skills. This person must demonstrate all the behaviors associated with a high performance sales culture, specifically managing a pipeline of new business opportunities and delivering results against a quota. This individual will provide the best sales experience possible for our customers.

The candidate should be a self-starter with a “GROWTH MINDSET” who has a willingness to learn and adapt in any situation. She / He should be prepared to develop and execute against a territory/account plan and consistently deliver on revenue targets and have a strong can-do attitude in an agile environment. The ideal candidate will possess both sales and technical expertise along with engagement skills from a CXO level to technical and operations staff. The Account executive will be an exceptionally strong analytical thinker who thrives in fast paced dynamic environments with good communication and presentation skills.

Responsibilities:

● You’ll become the resident expert on the Freshworks platform and will sell new customers our cloud-based software

● Drive new logo acquisitions to meet or exceed revenue targets

● Demonstrating / selling value to key stakeholders within the accounts

● Build a plan to maximize revenue and customer satisfaction within your accounts

● Create & articulate compelling value conversations with C-Level stakeholders also work in alignment with inside stakeholders namely AEs, Customer Success, Implementations, Billing, Support, deals teams etc.

● Close large, complex deals involving multiple executive level stakeholders

● Collaborate with and lead a larger cross functional team to the closure of large complex deals

● Demonstrated experience managing complex sales cycles and negotiating win-win agreements based on value based selling

● Exceeding activity, pipeline and revenue goals on a quarterly basis

● Build strategies and execute on the plan in the assigned territory with the goal of generating and maintaining 4x pipeline

● Analyze sales/metrics data from your accounts to help evolve your strategy

● Assist customers in identifying industry relevant use cases and educate customers to make a strong business impact

● Develop long-term strategic relationships with key accounts

● Ensuring satisfaction within your accounts

Requirements:

● Experience selling to VP or C level executives in companies

● 10+ years of overall experience in sales. 8+ years of SAAS sales experience/solution based selling experience

● Experience in driving new logo acquisitions (hunting role)

● Track record of success selling into Mid Market and Enterprise companies with 5,000+ employees

● Experience managing and closing complex sales-cycles using solution selling techniques

● Consultative sales skills and ability to construct and articulate strong business cases and ROI, strategic account planning and execution skills.

● Proven track record of consistent territory growth and quota achievement

● Thorough understanding/experience in related technology in the CRM/EX/CX space

● Willingness to travel to customer sites as directed by sales management

● Skilled in virtual presentations, online web demos, remote sales processes

● Strong interpersonal skills, ability to convey and relate ideas to others

● Vibrant and energetic attitude, willingness to perform and get things done

Bachelor’s Degree/Master’s degree preferred

Freshworks Inc., (NASDAQ: FRSH) creates AI-driven business software anyone can use. Purpose-built for IT, customer support, and sales and marketing teams, our AI-boosted products let everyone work more efficiently and deliver more value for immediate business impact. Headquartered in San Mateo, California, Freshworks operates around the world to serve more than 65,000 customers, including American Express, Blue Nile, Bridgestone, Databricks, Fila, Klarna, and OfficeMax. For the freshest company news, visit www.freshworks.com and follow us on Facebook, LinkedIn, and Twitter.

Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary

The Technical Account Manager (TAM) Senior Staff (Expert level) uses wide-ranged advanced technical experience to resolves complex customer issues. Focused on building relationships with mid/large strategic customer accounts to ensure the investment value of Equinix services. Onboards and advises customers during installations and configurations, engages managed service offerings, trains customers on technical product topics (including new features and capabilities) and serves as an advanced technical expert and advocate for assigned customer accounts. Determines methods and procedures, may coordinate activities of others.

Responsibilities

Technical Consulting and Sales Support

• Identifies customer’s business needs, challenges, and technical requirements and maps to Equinix solutions
• Subject matter expert for product(s), technologies, industry, etc.
• Utilizes internal process and client requirements to help shape company policies, procedures and products
• Provides full sales support for large regional and/or global customers
• Provides guidance to other personnel and mentors members of the Sales Engineering team

Solution Design and Deliverables

• Hosts meetings with C-level stakeholders
• Provides high level technical solution design expertise to all assigned Sales account executives
• Develops and refines standard practices and procedures
• Develops complex RFI/P/Q preparation as requested by Sales Representatives
• Independently delivers all deliverables for the customer

Customer Service

• Communicates with customers (internal and external) in an outstanding, professional, friendly and effective manner, both verbally and in writing
• Drives pre-sales efforts for all company products and services
• Provides outstanding technical support in sales presentations, customer meetings, and trade shows Business and Market Expertise
• Excellent understanding and awareness of technology trends in the market
• Exceptional understanding of Equinix data center, Network, and Cloud products and services
• Strong familiarity with the competitive landscape Collaboration / Communication
• Creates new business opportunities and grows existing customer relationships
• Influences internal teams (CSM, OM, IM, Ops, etc.) to ensure smooth project transition from pre-sales to post-sales
• Develops a positive culture on the team
• Demonstrates outstanding presentation skills

Team Leadership

• Leads initiatives and team projects to better the organization
• Demonstrates team and thought leadership; is a recognized SME

Qualifications

• 7+ years customer facing experience in related industry preferred
• Bachelor's degree in Engineering or IT preferred

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

KPMG in Singapore is part of a global organization of independent professional services firms providing Audit, Tax and Advisory services. We operate in 143 countries and territories with more than 273,000 partners and employees working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.

Job Description

We invite highly motivated and dynamic professionals with relevant experience to join our Tax Transformation team playing a critical role in the development of improved tax reporting processes across all functions of tax. Our objective is to elevate our overall technology capabilities while providing new and innovative solutions to alleviate previously manual tasks. Working in the Tax Transformation team will provide opportunities to develop in-depth understanding of tax processes, system and tool development and the implementation of critical internal and external solutions

In this role, you will be involved in analysing tax function business models in order to design and implement effective tax processes. Successful candidates should have a passion for all things data; from database architecture and data extraction to high value analytics, data mining and predictive analytics.

The successful candidate will:

• Partner with the business across all functions of tax to identify and clearly articulate tax requirements and help with the development of technology solutions to to meet their overall objectives of the tax optimisation projects
• Evaluate and document current and future state tax processes across all areas of compliance and reporting both internally and external clients
• Effectively plan and execute on key aspects of the project and optimisation initiatives to ensure successful implementations within the required timeframes
• Successfully implement the tax requirements defined by the business into the various systems and tools to assist with the automation of tax business processes, workflows and data quality throughout all tax processes
• Analyse complex problems, and share creative and innovative solutions to solve client's problems
• Collaborate with key stakeholders across all functions internally and externally with confidence;
• Effectively lead training and communication with end users as part of the overall product delivery
• Lead the design, development and execution of the end-to-end test scenarios on various tax technology applications

The ideal candidate should:

• Possess a recognised bachelor’s degree or Master's Degree in Computer Science, Management Information System, Statistics, Accountancy, Finance, or similar quantitative field of study
• Have minimum 5 years of recent related experience within the in finance, technology or project management
• Basic knowledge of tax regulations and tax function operations to be able to effectively communicate with the stakeholders
• Be curious about technology and have a passion for improving business processes
• A strong team player
• A tax background is preferred
• Demonstrated success leading, developing and implementing technology solutions
• Excellent presentation and communication skills both written and verbal
• Proven ability to communicate complex requirements to diverse stakeholders at multiple levels
• Possess the ability to think critically and solve problems in a creative and logical manner
• Demonstrate a growth mindset and an attitude for constantly striving for continuous improvement and optimal re-design of work processes
• Have a positive attitude, willingness to learn and take on responsibilities that may be outside the scope of your current skills

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

Main Responsibilities:

• To conduct current state assessment with heat map and potential risk (if any) then leverage global programs, practices, and technology to determine if there is scope to harmonize all into one flexible benefits plan for consistent and best in class employee experience.
• Select and manage ongoing relationships with external consultants and suppliers to ensure benefit or rewarding programs receive satisfactory standards of service.
• Collaborate closely with HR Services to ensure compensation or benefits changes, especially benefit or well-being programs are implemented in an efficient manner.
• Compensation support: partner with the Compensation analyst to review proposed salary offers and adjustments and recommend corrective or alternative actions to resolve pay problems within Liberty guidelines and the compensation governance process.
• Support to manage the recurring processes, including the annual compensation review process, salary planning, and budgeting; market and salary adjustments, promotions, bonus payments, and merit reviews, development of the merit matrix, and bonus guidelines, educating and providing guidance to managers on the proposal.
• Contributes to the design and delivery of rewarding programs, technology, governance, and communications. Provides ongoing consultation and communications to support Talent Leaders in their plans.
• Leads Compensation & Benefits projects implementation as assigned.

Competencies:

• Over 5 years of relevant and progressively more responsible work experience in a similar environment. Experience working in complex cross-functional or geographically dispersed teams to jointly deliver transformational outcomes.
• Demonstrated ability to build rapport and trust with key stakeholders in order to positively influence decisions and actions. Understands business needs and how to leverage knowledge to meet those needs; demonstrates flexibility and adaptability. Possess analytical and problem-solving skills.
• Good interpersonal, written, and verbal communication skills; strong presentation and project management skills.
• Acts with integrity, confidence, and accountability at all times. Deals assertively with all key stakeholders of Talent Management, HRBP, and business managers.

Qualifications:

• Bachelor’s degree or above.
• English fluency is required.
• More than 3 years of experience in rewarding or benefit programs. Change Management experience is required.
• Displays strong PC skills, including Excel and PowerPoint.

We, Dava Pte Ltd - An award winning Specialist for service excellence in dry bulk shipping since 1999. We are experts in Handysize to Supramax vessels and capable of handling vessels of all shapes and sizes for dry bulk shipping worldwide at competitive rates yet the finest service one can depend on. Our team consist of reliable, experienced, trustworthy and proactive professionals.

We are currently looking for candidates with a highly motivated background and with numerical and analytical skills, who think and act like owners and are ready to take challenges and responsibilities.

Roles & Responsibilities

Job Responsibilities:

1. Overseeing Operations: Coordinate and monitor all aspects of shipping operations by liaising with various stakeholders, including agents, vessel masters, bunker suppliers, ocean route companies, vessel brokers, and insurers, to ensure the smooth execution of shipments.

2. Operational Optimization: Focus on optimizing operations to maximize profits and minimize losses and costs, adding value to the business.

3. Documentation: Prepare and manage all necessary documentation for different counterparties involved in the shipping operations. Assist the Chartering Desk in verifying and checking the information requested.

4. Financial Aspects: Calculate the costs related to shipping, such as freight/hire, laytime, demurrage, and despatch. Collaborate with the finance department to review and verify payment documents.

5. Technical Issue Resolution: Coordinate with the management department to address and resolve technical issues related to the ships.

6. Additional Duties: Be prepared to take on any other duties and tasks as assigned, which is common in dynamic shipping and logistics environments.

Requirements:

• A minimum of 5 years’ of relevant working experience.
• Reliable track record in shipping industry.
• Excellent communication & social skills.
• Team player.
• Results driven and strong problem solver
• Ability to control costs
• Ability to build relationships and develop trust
• Well organized & structured.
• Ability to pay attention to detail.
• Good verbal & written skills in English.
• Able to work under pressure.

We regret to share that only shortlisted candidates will be notified.

Skills:

Coordination, Interpersonal Skills, Attention to Detail

Add these skills if you have them

Vessel Management. Regulatory Compliance, Ships, Operations Management, Strategic Thinking, Risk Management, conflict Resolution Skills, Scheduling Management, Resource Allocation, Efficiency, Supply Chain Management, Improve Efficiency, Strategic decision-making, muti-tasking, Shipping, Decision-making

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Accomplishes strategic objectives by overseeing multiple project activities
• Manage project delivery life-cycle within scope, schedule and budget using sound Project Management processes and standards
• Responsible for end-to-end project management covering requirements gathering and analysis, design, systems / software development, construction, delivery, integration, systems / data migration, testing, commissioning and maintenance services
• Map out the overall project management plan and ensure that the roles and responsibilities, objectives, commitment, deliverables, schedule, critical path and risks are clearly defined and communicated to team members and customers
• Manage project budget and costs with the objective to maximize revenue and margin achievements
• Establish a risk management plan for a structured approach to identify and review potential risks and mitigation actions
• Proactively manage changes in project delivery with proper impact analysis, resolutions and contingencies plan.
• Build a high performance delivery team, and provide effective leadership to the team members
• Maintain a pro-active and responsive relationship with all stakeholders, both internal management and customers, to provide regular and accurate progress updates, problem reporting, escalation and resolution processes
• Participate in pre-sales activities & work with solution team to develop the Request for Proposals (RFP)

Requirements

• Possess at least 3 years' experience in IT project management and have experience with handling government IT projects
• CITPM / PMP certified
• Strong interpersonal and communication skills. Able to provide excellent customer service and ensuring customer satisfaction
• Good team player and willing to work across multiple teams and functions
• Meticulous & goal-oriented to ensure project timelines are adhered to & project goals are met

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
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https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg


Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Sales Manager

Location: Woodland

Salary : $4000 + Commission

Working days: Monday - Friday (7.30am -5pm / 8am-5.30pm / 8.30am-6pm)

Job Responsibilities

• Formulate strategic plans and initiatives aimed at bolstering business channel expansion.
• Manage sales accounts, catering to various sectors including general trade, convenience stores, wholesalers, modern trade, and food service, with a focus on nurturing strong customer relationships.
• Drive the acquisition of new accounts and the promotion of existing and new products to both current and prospective clients.
• Meet sales objectives by achieving targets, managing channels effectively, and controlling costs.
• Develop and implement sales promotion strategies and budgets to surpass channel sales goals.
• Generate comprehensive sales reports for management review.
• Optimize resource allocation within the sales budget for maximum efficiency in designated channels.
• Conduct regular field visits to ensure route coverage, monitor competitor activities, and identify growth opportunities.
• Inform sales channel clients about new products and promotions to stimulate increased sales.
• Establish and maintain an efficient outlet servicing schedule to meet or exceed sales targets.
• Collaborate with the Marketing team to execute effective sales activities and promotions, enhancing product visibility and consumer engagement.
• Lead and inspire a sales team to achieve set targets.
• Provide coaching and support to enhance the sales capabilities of team members.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Our ideal candidate will have

• 5+ years experience working in a Customer Success, Account Management, Client Services or other similarly customer-centric role.
• A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers team within MongoDB
• A mind for technology - we’ll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts
• The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict and advocating to internal teams including sales, professional services, etc.
• An entrepreneurial mindset - this is a new team at MongoDB where you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment
• Team player and passion for collaboration - this role will work with some of our most strategic growth customers so must align closely to Sales, Professional Services, Tech Services, and the broader MDB ecosystem
• Prior exposure to database, cloud, and infrastructure technology is a plus
• Busniess proficency in Vietnamese is essenstial as this role will focus on our clients in Vietnam and will need to present complex technology solutions in the Vietnamese langgauge

On a given day in this role you will:

• Work as a strategic advisor to your customer providing them with guidance on MongoDB best practices and their overall technology strategy; this could include running enablement sessions alone or with another internal MongoDB team members, advising the customer on strategies to optimize their technical environment or current spend with MongoDB, positioning and recommending product features and best practices to accelerate customers time to value and growth
• Collect feedback and identify roadblocks from customers to inform internal teams including Product, Professional Services, and Leadership on how MongoDB can build a stronger product and go to market organization
• Act as the link between our customers and product engineering to develop new innovative solutions. You will be key in building the future roadmap of our product by acting as the Product team’s eyes and ears in this field
• De-escalate and resolve critical customer issues and complaints by finding the best possible solution for both the customer and MongoDB; this could include anything from navigating a customer outage that has a financial impact on their business, to helping an application team devise a custom MongoDB solution or implementation for their critical application, no day is the same
• Build and execute account plans to mitigate risk and drive growth 3+ quarters out across your portfolio
• Lead in-person executive business reviews for strategic customers in your portfolio, including interfacing with C-suite executives and other technical leaders to align to business objectives and agree to a mutual success plan
• Work on strategic internal projects to help build the Customer Success program; our expectation is that anyone in this role has strong business acumen and the ability to create and teach best practices, new process, and enablement to the broader organization
• Document all customer interactions in internal systems, including Gainsight and Salesforce.com
• Provide feedback and guidance to leadership on key signals within MongoDB Atlas that indicate healthy or unhealthy customer accounts; as our product evolves, we’ll need to be constantly adjusting our engagement strategies based on these signals, which you’ll be in the best position to identify and share back with internal teams
• Manage the relationship with Sales Leadership and Account Executives in your territory, including reporting on business performance, training on best practices, and rolling out program updates to ensure sales people and leaders are abreast of best practices for interacting with Customer Success
• Forecast expected churn and growth to your senior leadership team
• Help interview, onboard and ramp new team members - as a more senior team member you will have an immediate role in who joins the team
• Act as a leader amongst your peers, running enablement sessions, product certifications and being vocal in team meetings to ensure those around you grow

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.