Total 71,059 Manager job vacancies

Key Responsibilities

• Handle and liaise with support partners to resolve administrative and operational matters for the team
• Handle clients' enquiries/ needs and assist in servincing their requirements
• Establish good rapport with clients
• Assist the team in executing investment transactions
• Assist the team in monitoring clients' investments positions
• Handle new account opening, account maintainance, credit application, etc.
• Handle any periodic reviews i.e. credit, KYC and Client Risk Questionnaire
• Highlight suspicious activitities/ behaviour of clients and staff (e.g. account irregularities) to the team and respective departmants responsible for it
• Attend all Compliance and mandatory training required by the local regulators
• Understanding the bank's KYC/AML/CDD framework
• Input of deals into the bank's proprietary system or raise appropriate deal tickets

Qualifications

• Degree in any discipline
• At least 5 years of experience working in a similar role/ capacity in the banking industry
• CACS papers 1 & 2 certified

Job Description:

· Work collaboratively with curators, artists, digital practitioners and exhibition designers to assist with the research, exhibition development and implementation of the Project Citizens showcase/exhibition.

· Support the team’s research on Singapore’s post-independence history.

· Work collaboratively with collection managers, conservators, curators, public service agencies and other related parties on curatorial projects and the collation and assessment of stories and artefacts submitted through FM programmes.

· Work with the curatorial team to research into, conceptualise and conduct video interviews of key leaders in Singapore’s immediate pre-and post-independence history. This includes:

o Conducting background research on the interviewees

o Drafting interview questions and conducting interviews alongside the curatorial team.

o Leading archival research for relevant audio-visual clips and photographs to use in the video productions.

· Seek permissions and copyright for material curated for use in FM exhibitions, video production, education and public engagement programmes.

· Manage content and text for translation and fabrication.

· Provide administration and operational support for above mentioned projects.

Working Arrangement:

Contract Duration: 1 Year

Working Hours: Mondays to Fridays (office hours)

Location: City Hall

Salary: $4000/Month

Job Requirements:

· Recognised degree/diploma in History or the Humanities or other disciplines relevant to Singapore’s post-independence history and nation building policies. Diploma holders with relevant work experience will also be considered;

· Proven excellence in research, analytical, writing and presentation skills;

· Ability to think creatively and imaginatively, with strengths in synthesising information from different sources and storytelling;

· Background in video production will be a strong advantage;

· Strong administrative and project management skills;

· Team player with excellent interpersonal and stakeholder management skills;

· Excellent command of the English language (written and verbal)

· Some weekend and after-work hours engagements might be required – candidates should be prepared to exercise some flexibility in his/her work schedule;

Our client is a leading provider of experience-based play facilities in Singapore who provides unique interactive play experiences to children. Due to expansion, they are looking for a Branch Manager to join their team.

Key Responsibilities:
- Oversee the branches financial performance, including budgeting, forecasting, and ensuring profitability. Connect operational activities with P&L outcomes, ensuring that all operations contribute to the branches financial goals.
- Lead, mentor, and develop branch staff. Conduct performance reviews, manage staffing levels, and foster a positive work environment.
- Ensure excellent customer service standards are maintained. Address and resolve customer complaints and inquiries effectively
- Ensure the branch facility is well-maintained, safe, and compliant with all regulations.
- Supervise and coordinate with the marketing and sales teams to develop and implement strategies that drive business growth and meet sales targets
- Implement and monitor branch policies and procedures to ensure operational efficiency and compliance, identify and address operational issues, improving overall branch performance.

Requirements:

- Several years of experience in a managerial role, preferably within the retail, cinema, or indoor theme park industry is preferred

- Proficiency in financial management, including budgeting, forecasting, and financial reporting.

- Strong organizational skills and the ability to manage multiple tasks and projects simultaneously.

- Strong leadership and team management skills, with experience in hiring, training, and performance management.

- Strong problem-solving skills

Interested candidates are invited to send in your Resume in MS Word Format* stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.

EA License Number: 19C9782EA

Personnel Number: R23113231 (Lum Charmaine)

Key Responsibilities

Strategy

· Develop and execute a comprehensive programme delivery strategy, aligning it with the bank's overall Change Delivery Standards and aspirational best practices

· Define overall delivery model across the programme, which best folds all initiatives, workstreams, and squads into an optimized whole, delivering vs the strategic targets of the programme

· Champion and refine best practices for delivery, including evolving roles & responsibilities and resourcing approaches to ensure best utilization of funds to secure a given outcome

· Ensure the programme delivery is adaptable to changing business needs and market dynamics.

· Development and tracking of delivery metrics to demonstrate progress of delivery and key points for intervention

Business

· Support Program Director for all aspects of programme delivery. Ensure Program Director is always up to date with latest progress and risks that may impact any aspect of delivery.

· Maintain overall plan for execution, and delivery of the CLM Transformation Programme, ensuring it is any constraints to complete within scope, budget, and timeline are highlighted in advance for resolution

· Collaborate with business leaders to ensure visibility of progress vs key business requirements is available to allow any impediments preventing their successful implementation can be removed

· Establish and maintain a highly engaged working relationship with shared accountability across businesses/functions and the delivery teams

· Ensure traceability and clear metrics to demonstrate the achievements delivered.

Processes

· Ensure delivery within change management processes defined by Bank and compliant with established audit controls

· Support transformation of processes within the Client Lifecycle Management process universe that will be re-engineered via the CLMT programme

People & Talent

· Build and lead a high-performing programme team, providing guidance, coaching, and development opportunities.

· Foster a culture of collaboration, innovation, and continuous improvement within the programme team.

· Create and foster a diverse and inclusive team and culture, championing the importance of psychological safety to ensure people feel empowered to speak up & contribute

· Identify and address any talent gaps, ensuring the right resources are in place to support the programme's success.

· Contribute to process training and skills building initiatives, including the coaching and development of colleagues to support and accelerate the Agile Ways of Working.

Risk Management

· Develop and implement robust risk management frameworks and processes to identify, assess, and mitigate programme risks.

· Monitor and track programme risks and issues, ensuring timely resolution and escalation when necessary.

· Collaborate with operational risk management and other 2nd Line teams to ensure compliance with internal policies, standards and regulatory requirements.

· Act quickly and decisively when any risk and control weakness becomes apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant Governance forums

· Ensure accurate and timely reporting into Governance forums (eg. Quarterly Performance Review (QPR), Programme Steering Committee (PgSC) etc.) in line with the banks policies & standards

Governance

· Ensure efficient effective governance structures and processes are established, in compliance with overarching Enterprise Change Management standards and other governance processes as appropriate

· Manage transparent and effective Financial management, covering budgeting & forecast reporting, and ensuring a robust Benefits Management framework is implemented

· Perform tracking and monitoring with prompt course correction as required.

· Plan and participate in change governance forums as needed

· Clear and active management of dependencies.

Regulatory & Business Conduct

· Ensure the Programme adheres and delivers to all relevant regulatory requirements and industry best practices

· Collaborate with compliance and legal teams to ensure compliance with applicable laws and regulations.

· Drive a strong culture of ethical conduct and compliance within the programme team.

Key stakeholders

· CCIB MT/COO/CIO’s

· Client Coverage Management Team / Business Heads

· Client Coverage COO/ CIO Management Team

· Transformation Leads across COO CCIB & EA

· Relevant colleagues in Finance, Risk, Compliance, Audit & HR

· TTO Management Team

Other Responsibilities

· Embed ‘Here for Good’ and Group’s brand and Values in personal working practices

· Maintains high levels of integrity, motivation and morale.

· Perform other responsibilities assigned under Group, Country, Business or Functional policies & procedures

Our Ideal Candidate

· 13+ years of working experience in Banking domain

· Ability to effectively engage and manage senior stakeholders including c-suite bank leadership as well as product owners and technology leads.

· Ability to work with and influence teams for which they have direct and indirect responsibility, ensuring that programme objectives are met.

· Ability to manage and track dependencies both within the programme and also external to the programme with focus on conducting impact assessments and ensuring accurate and timely reporting and tracking of these dependencies.

· Strong governance capabilities, ensuring RAIDD items are identified, raised and tracked at the appropriate governance levels for mitigation and resolution.

· Strong planning capabilities including identifying critical paths, setting baselines, plan maintenance and reporting to senior management. Will require strong leadership skills in order to drive programme outcomes.

Role Specific Technical Competencies

· Transformation Programme Governance

· Programme Management

· Risk, Issue, Dependency, Assumption Management

· Scaled Agile Delivery

· Core PMO Processes (finances, reporting)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

· Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

· Flexible working options based around home and office locations, with flexible working patterns.

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

The client that we are partnering with is a prestigious bank that is well known for their personalised wealth management services.

Job Description

• Relationship building with high net worth (HNW) clients
• Understand the financial goals of HNW clients and offer wealth management solution such as insurance, leverage products, structured products and investment products to help them protect & grow their wealth
• Provide excellent customer service and banking experience
• Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
• Engage in networking and marketing campaigns to increase customer base
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and experience required

• Minimum 2 years of sales experience
• Effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No : 11C5502 | Registration No : R2199597

Wiz Technologies is looking for Operations Manager to oversee and coordinate our organisation’s operations.

Role and Responsibilities

• Oversee the daily operations to ensure the functionality, availability, and security of IT systems, data, backups, and communications; troubleshoot and remediate issues that arise
• Manage IT vendors, contracts and service level agreements and perform vendor risk assessments
• Ensuring all operations are carried on in an appropriate, cost-effective way
• Improving operational management systems, processes and best practices
• Formulate strategic and operational objectives
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Evaluate and assess strategic solutions that leverage new and emerging technologies that drive process automation and improve organization effectiveness and efficiencies
• Ensure data is handled, transferred or processed according to legal and company guidelines

Qualification and Requirements

• Bachelor’s degree from an accredited college or university with a major in Information Technology, Computer Science or a related field
• At least 5 years of relevant professional experience in the IT field
• Strong technical knowledge of network and server operating system
• Experience in budgeting and forecasting
• Excellent communication skills
• Leadership and organizational skills
• Problem-solving aptitude

Responsibilities:

• Day-to-day sales activities include telemarketing, sales calls,hotel visits, entertainment, virtual presentations etc.
• Be familiar and effective in the sales process: create rapport, ask open questions, follow-up, anticipate and manage expectations, advise conflicts, overcome objections, closing and obtain post-feedback
• Acquire new sales leads/ prospects and establish new accounts to grow account/ client base
• Foster and develop relationship with existing clients and customers to maintain loyalty. Manage leads and enquiries and provide suitable solutions promptly
• Achieve various monthly sales targets set to meet overall cluster budget
• Review account portfolio regularly and present to management to provide analysis on performance of each account and forward action plans
• Be familiar and diligent with various company systems and sales tools, such as property management system, customer relationship management system, booker loyalty where applicable
• Compliance with statutory regulations and internal guidelines/ SOPs
• Follow up with clients whose payments are outstanding and long overdue

Requirements:

• Diploma or Degree in Sales and Marketing
• At least 3 - 5 years of relevant experience in hospitality industry
• Excellent communication, interpersonal, networking and organisational skills
• Strong negotiation and presentation skills
• Able to work well under pressure in a fast paced environment
• Self-motivated, team player, result oriented individual with strong business acumen

about the job

• Understand the financial goals of HNW clients and offer wealth management solution such as insurance, leverage products, structured products and investment products to help them protect & grow their wealth
• Regularly engage customers with information relating to the financial products that they have purchased and present new and suitable opportunities to customers
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

skills and experience required

• Minimally 6 years of relevant experience in banking & financial advisory
• Possess strong knowledge of financial products
• Great communication & interpersonal skills
• Self-motivated and driven individuals with strong sales track record

If you’re interested in the above role, click on the ’apply’ function now! Alternatively, you can contact Claudia at 68183141 or [email protected] for a confidential discussion.

EA License No: 11C5502 | EAP Registration No: R2199597

Job Scope:

• Assist the Branch Manager & Operation Manager to ensure smooth daily operations of the store
• Manage and lead a team of nail technician and customer service officer
• Responsible for achieving optimal sales
• Oversees outlet stocks inventory and control
• Provide professional services in manicure, pedicure including nail art, gel acrylic, cuticle removal, shaping, massage, etc.
• Recommend suitable products and treatments to customers.
• Build and establish good rapport with customers.

Requirement:

• At least 2 years in nail & beauty service industry
• Well-groomed
• Positive attitude, persuasive, ambitious, aggressive, sales-driven
• Excellent interpersonal skills and service orientated
• Excellent leadership skills to lead and motivate staff
• Able to speak English and Mandarin is an advantage to liaise with Mandarin speaking associates
• Able to work in a fast-paced environment

• • Ensure optimal machine utilization

• • Fault finding and troubleshooting of process

• • Authority on production matters to ensure the smooth functioning of the production department

• • Oversee production operations and meeting of customer orders

• • Identify and record problems relating to product, process and quality system, update drawing when necessary

• • Initiate action to prevent the occurrence of non-conformity relating to product, process, and quality system

• • Verify the implementation of solution

• • Control production and ensure that delivery datelines are met

• • Motivate and develop a cohesive and productive team

• • Responsible for machine maintenance

• • Work closely with Production planner on the scheduling

* Basic Up to S$18,000
* Work Life Balance & Friendly Environment
* Incentive Scheme & Career development

* Candidate with Minimum 15 Year experience in Investment Finance Industry
* Responsible for the P&L, Sales and Operations for the Service Division

Our company is looking for suitable candidates to join their growing business as Senior Investment Fund Manager.

RESPONSIBILITIES:

· Managed investments for single family office

· Research various fund structures and alternative investments

· Prepare market and monthly performance reports for investors

· Conduct quantitative and qualitative analysis on investment opportunities and prepare investment reports for decision-making purposes

· Perform due diligence, lead investments negotiations, and coordinate legal aspects

· Review business performance, recommend changes to the existing investment portfolios

· Identify potential strategic investment

· Lead the investment strategy and associated activities

REQUIREMENT:

· MAS Representative would be highly advantageous

· Master's/Bachelor's Degree in a quantitative discipline (Finance, Economics, Mathematics, or similar), with CFA preferred

· Preferable at least 15 years of relevant working experience in the stock exchange (US & HK market) or public equity investment background

· Strong quantitative and financial modelling background with hands on experience on building tactical asset allocation models

· Strong communication skills (English & Chinese) to liaise with Chinese-speaking director(s)

OTHER INFORMATION:
• Location : Milenia Tower (Near Suntec City)

• Working hours : 9.00am to 6.00pm (5 Days)

• Salary: up to S$18,000 higher/ Negotiable (Salary will commensurate according to experience & qualifications)

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to:

Email – [email protected]

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Responsibilities:

• Offers best practice advice and recommendations to clients often extending beyond Salesforce to topics around overall systems architecture and CRM strategy.
• Leads technical requirements gathering or design workshops to derive the envisioned solution along with detailed architecture design and technical specifications.
• Provides Salesforce architecture design expertise in integrating the Salesforce solution to client’s ecosystems.
• Provide Solution Blueprinting, mapping Salesforce features to Business requirements. In line with the 80:20 rule.
• Provide technical governance and risk management during presales and delivery
• Develop creative solutions that solve our client’s business and technical problems.
• Leads and facilitates project delivery to define business, functional, and technical requirements.
• Capable of defining business processes using CRM & SFDC best practices
• Provide coaching and establishing standards to development team during the implementation phase.
• Preparation of Demonstration, orchestrating Proof of Concepts and benefit realization
• Manages direct reports and mentors junior team members
• Engagement with clients’ stakeholders to understand their needs, provide meaningful solutions and build strong relationships to be the trusted partner.
• Perform solution effort sizing and define delivery plan.
• Assess, advocate for and approve external technologies, such as Salesforce AppExchange packages, for their suitability.
• Engage in practice development initiatives and runs knowledge sharing forum.

Requirements:

• Bachelor’s degree in computer science, Information Technology, or related field.
• Minimum of 10 years of hands-on experience with Salesforce development and architecture.
• Extensive experience with Salesforce OMNI Studio, including configuration, customization, and integration.
• Familiarity with the public sector solution and industry.
• Work closely with the client to understand their requirements and preferences regarding the UI built using Flexcards and Omniscripts.
• Well-versed in OmniStudio to guide decisions related to the user interface (UI) transition.
• OmniStudio certifications is a plus.
• Proven expertise in designing and implementing scalable and high-performance solutions on the Salesforce platform.
• Strong knowledge of Salesforce configuration, customization, and integration.
• Excellent problem-solving and troubleshooting skills.
• Salesforce certifications such as Certified Application Architect, Certified System Architect, or Certified Technical Architect are highly desirable.
• Effective communication skills with the ability to convey complex technical concepts to non-technical stakeholders.

Sumit Sambhi

EA License No. – 23C2060

EA Registration No. - R1330510

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Roles & Responsibilities

1. Role Description

The Sales Manager develops and implements sales strategies, manage customer relationships and negotiate contracts with clients and suppliers. He/she also analyses market trends, identifies business opportunities, and collaborates with other departments to ensure efficient operations and customer satisfaction.

2. Specific Responsibilities

Individual to be involved in:

1. Developing and implementing strategic sales plans.

2. Identifying and pursuing new business opportunities

3. Analyse sales data and market trends.

4. Prospecting and acquiring new wholesale accounts

5. Monitoring sales performance, track key metrics and generate reports.

3. Competencies

1. Deep understanding of the wholesale furnishing industry, including knowledge of different types of furnishings, materials, trends, and styles.

2. Strong verbal and communication skills to interact effectively with clients, colleagues and stakeholders at all levels.

3. Build and lead a sales team, providing guidance, motivation and support to achieve sales targets and objectives.

4. Duration of Attachment Offered

6 months

Responsibilities mainly include:

• Manage and execute complete high-end projects for demanding customers in major locations in Asia according to specifics standards and tight schedules.

• Manage sub-contractors on site. Conduct site coordination meetings, quality control and management.

• Be a consultant to customers including design, system selections, programing, and product life-cycle. • Provide and oversee a comprehensive range of after-sales services, including managing service cases, performing routine maintenance, handling power shut-down services, and addressing any other customer concerns.

• Manage LSP and subcontractors for system installation and site related issues.

• Become fully familiar with the BluOcean products and security systems; conduct system staging and in house testing.

• Produce service reports to customers within the expected time.

• Implement security projects with BluOcean standards and work to achieve the highest possible client satisfaction.

• Test and commission system software and hardware.

• Provide technical support to sales team members as required.

• Provide system design and consultation to customers.

• Conduct system training to customers.

• Coordinating with other parties and supporting security equipment installation, testing, commissioning, and system programming, collaborating closely with your colleagues to achieve company objectives and deliver the highest quality of services possible.

• Ensuring that our customers have an outstanding experience with our products and services. • Other duties that might be required from time to time. Site safety supervisory scope (subject to the project needs)

• Inspecting sites regularly to identify and eliminate potential safety hazards.

• Supervising and instructing the construction team as well as subcontractors.

• Educating site workers on construction safety regulations and accident protocol.

• Be the main point of contact with the customer regarding project issues.

• Assist the sales and marketing team to achieve company objectives.

• Provide ideas for improvement.

​Main Qualifications we are looking for:

- Great communicator. Ability to communicate and coordinate among various parties.

- Ability to get things done within a tight schedule.

- Ability to effectively communicate in English.

- Proven Experience managing large multi-site projects involving multiple sub-system and demanding customers.

• Bachelor’s Degree in appropriate field of study or equivalent work experience.
• At least 10 years Proven working experience in IT project management in a banking environment and in treasury products related.
• Project Management Professional (PMP) / PRINCE II certification is a plus.
• Murex knowledge is a plus.
• Excellent client-facing and internal communication skills.
• Excellent written and verbal communication skills.
• Solid organizational skills including attention to detail and multitasking skills.
• Ability to multi-task and perform well under pressure.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Essential Functions

• Take every opportunity to amaze the guests.
• Ensure all guests are being treated in an efficient and courteous manner and that all standards are being followed.
• Handle complaints.
• Assists Front Office Manager & Hotel Manager with hiring, training, and direction of new department associates.
• Supervise and manage employees; manage all day-to-day operations; provide feedback, understands employee positions well enough to perform duties in employees’ absence.
• Utilize interpersonal and communication skills to lead, influence and encourage others
• Ensure all front office quality standards are complied with and that policies and procedures are consistently applied.
• Work in conjunction with accounting to maintain and minimize levels of accounts receivables.
• Coordinate activities with other hotel departments.
• Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest satisfaction.
• Ensure the timely completion of performance appraisals.
• Function in place of the Front Office Manager in his/her absence.
• Be knowledgeable of policies regarding emergency procedures and security concerns.
• Assist with any additional if required and as assigned by the Front Office Manager or Hotel Manager

Teamwork Skills:

• Be an enthusiastic, helpful and positive member of the team.
• Be professional, responsible and mature in conduct and behavior.
• Be understanding of, encouraging to and friendly with all co-workers.
• Be self-motivated and use time wisely.
• Maintain open line of communication with each department.
• Communicate pertinent information.
• Respond positively to new ideas.
• Openly accept critical/developmental feedback.
• Report to work on time.
• Give adequate notice if going to miss work.
• Be available to work a flexible schedule to include weekends and holidays.
• Maintain effective communication through the use of meetings, log books and bulletins.
• Be available to help other departments in emergency situations.
• Perform other assignments as directed by the General Manger.
• Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.

Specific Job Knowledge, Skills and Abilities

The individual must possess the following knowledge, skills and abilities:

• Must be able to speak, read, write and understand English.
• Requires good communication skills, both verbal and written.
• Most tasks are performed in a team environment with the employee acting as a team leader.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Extensive knowledge of the hotel, its services and facilities.

Your Role
We are looking for an experienced Automation Solution Manager (Warehouse Automation/ASRS/ Conveyors System/WMS) to manage and oversee the implementation of automation solutions across multiple warehouses. To ensure machines perform at optimum conditions, minimal disruption to operations, and to timelines and budgets. To develop strategy for warehouse automation aligned with the Supply Chain Department goals. To liaise with different departments and achieve KPIs to measure the performance of automated systems and operations. To implement improvements to enhance efficiency, accuracy, and cost-effectiveness. Training staffs for new automation system and stay updated on emerging technologies and trends in warehouse automation for further enhancements

What Will You Do

• To manage and oversee the implementation of automation solutions across multiple warehouses.
• To ensure machines perform at optimum conditions, minimal disruption to operations, and to timelines and budgets.
• To develop strategy for warehouse automation aligned with the Supply Chain Department goals
• Liaise with different departments and achieve KPIs to measure the performance of automated systems and operations
• To implement improvements to enhance efficiency, accuracy, and cost-effectiveness.
• Training staffs for new automation system and stay updated on emerging technologies and trends in warehouse automation for further enhancements

What Do We Want

• At least Degree & above in Automation/ Mechanical / Electrical or Electronic equivalent qualifications.
• Min 8 years & above of experienced in with warehouse automation technologies, such as robotics, automated storage systems, conveyor systems, WMS, and IoT devices.
• Have hands-on experiences in the implementation, maintenance of automation systems in warehouse settings.
• Strongly knowledge of warehouse automation technologies and understand emerging trends and innovations in the field of warehouse automation.
• Understanding of budgeting, cost analysis, and ROI calculations related to automation investments and to achieve maximum ROI on automation solutions.
• Have experiences in guiding installation, debugging and renovations

What Will You Get In Return
You will be given exposure to a hold a key position in a growing organization with attractive rewards and a wide range of benefits. You will entitle a Gross salary up to S$10K + attractive perks.

What You Need to do Now
Click "Apply" and please include the following information in your resume:

• Personal Particulars with recent photograph
• Education background
• Work experiences in point forms
• Reason(s) for leaving
• Current and Expected salary
• Date of availability / Notice Period

Note:
Only shortlisted candidate will be notified via email for an interview invitation

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

We are looking for Customer Service Team Leaders responsible for overseeing the efficient operation of our customer service team. You will ensure exceptional customer service delivery while contributing to the achievement of center targets and strategic objectives. This role demands a blend of customer-focused leadership and operational management to maintain high service standards and drive continuous improvement initiatives.

Job Responsibilities

• Deliver exceptional customer service and support, addressing inquiries, issues, and escalations promptly and effectively.
• Lead and motivate a team of customer service officers, ensuring adherence to service standards and achievement of enrolment targets.
• Execute strategic plans aligned with organizational objectives to achieve performance targets and elevate customer satisfaction.
• Resolve customer inquiries, issues, and escalations promptly and effectively, utilizing available tools and resources.
• Monitor center performance metrics, analyze trends, and identify areas for improvement to optimize service delivery.
• Collaborate with cross-functional teams to implement process improvements and enhance operational efficiency.
• Provide coaching, training, and feedback to team members to enhance their skills and performance.
• Maintain open communication channels with stakeholders, including management and customers, to address concerns and share insights.
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Duties associated with your role as a Team Leader.

Work Hours

As a Customer Service Team Leader, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll have one weekday off and one weekend off each week
• Weekly team meeting weekly to brainstorm and collaborate on enhancing operational efficiency and customer experience.

Job Requirements

• Diploma or degree in any discipline
• Min. 3 years experience in the industry. Management experience preferred.
• Strong sales and customer relationship management skills.
• Excellent communication and interpersonal abilities.
• Demonstrated ability to lead and inspire a team to achieve common goals.
• Able to work independently to resolve problems
• A passion for education and commitment to delivering outstanding service.
• Results-oriented mindset

What we offer:

• Competitive salary package.
• Performance-based incentives.
• Opportunities for professional growth and advancement.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and, Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service
• Fully-stocked Pantry
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

HIRING FOR: OUTLET MANAGER

Gusto X PTE LTD

As the Outlet Manager of the Gusto X PTE LTD(Market Blue), you shall willingly and diligently carry out the duties assigned to you from time to time, including but not limited to the following:

• Oversee all the operations of the Outlet assigned to you
• Constantly work on achieving set budget of expenses by the Company
• Continuous checking on hygiene and safety measure for the kitchens and the site overall
• To constantly achieve sales target by upselling of beverages/food items and maintaining customer satisfaction
• Deep knowledge of company policies and standard operating procedures
• Train all other outlet staff to ensure that Food Safety and Hygiene standards are met at all times.
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with all customer complaints and feedback with professionalism and through proper service recovery
• Check and sign for all deliveries or assign a deputy to do so when unable to carry out the duty
• Ensure that outlet is stocked with adequate levels of inventory
• Monthly physical stock take of the Outlet should be done in a timely and accurate manner
• Wastages, Staff meal food consumption should be managed properly
• Assist Headquarters in analysis of sales, reports, and labour
• Handle emergency and difficult situations
• Ensure good proficiency of POS front and backend
• Ensure that the Assistant Managers, Kitchen Crew, Service Crew are able to handle their duties properly and are well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper setup of the Outlet and connected areas.
• Assist Headquarters in implementing and developing new campaigns or training programs.
• Perform additional responsibilities, although not detailed, as requested by HeadquarterS
• Perform miscellaneous job-related duties as assigned

Requirement:

• Minimum 5 years of relevant working experience in F&B or Hospitality industry

Benefits:

• Quarterly performance bonus and profit-sharing bonus available.
• Good career advancement opportunities.

Interested candidate may send me your resume via WhatsApp, HR (Serena) at +65 8539 8837.

Only shortlisted candidates will be contacted.

Thank you.

Key Responsibilities

• Responsible for creating and upholding a culture of service and operational excellence, through effective systems, training and a great work environment in a Japanese fine dining restaurant
• Manage day-to-day operations in the restaurant as appointed
• Create and improve standard operating procedures for service and product preparation offered is uphold
• Generate monthly reports covering HR, inventory, sales, staff and customer feedback
• Improve and maintain a training program for all new staff / ongoing mentorship and training for existing staff
• Ensure Workplace safety and hygiene standards are adhered to regulatory guideline
• Full understanding, and ensuring procedural compliance with the company’s policies

Operational Administrative Duties

• Supports the Food & Beverage inventory / stock management and assists in resolving issues.
• Monitors stock ordering by venue management and helps maintain par levels.
• Monitors and oversees the weekly roster for management and oversees the planning of staff rostering to promote productivity, minimize labour cost while maintaining best staffing balance.
• Lead and conduct daily pre-shift roll call with team members to update on daily specials, guests preferences / feedback, internal memos, company / marketing update, station plan, sales and any other operational update.
• Helps to promote a friendly PR culture at the venues, communicates regularly with customers to obtain feedback and monitors trends.
• Assists DOR to investigate and resolve customer complaints.
• Assists in coordinating venue, POS programming and issues.
• Work together with DOR and venue management. Identifies and resolves operational issues and strives to develop alternative/improved job methods and improved workflow.
• Takes all necessary/prompt action to understand and resolve discrepancies in stock/other cash security issues.
• Provides feedback and ideas to help further develop and establish marketing and promotional activities for the venues and review/research customer satisfaction.
• Ensures all onsite marketing is implemented on time and in the correct manner.
• Works with the Kitchen Chefs to ensure best food quality and Grade A hygiene standards.

Key Requirements

• More than 6 years experience in the F& B industry, preferably with some fine dining experience
• Excellent knowledge of food & beverage offered in the
• restaurant
• Good knowledge of food ingredients and cooking methods of food available on the menu
• Good memory to recall orders and customers’ names
• Excellent communication and PR skills
• Good wine knowledge
• Sound problem solving and grievance handling know-­how
• Exemplary leadership qualities

Job Description:

Position Summary: As a Restaurant Manager for our Chinese restaurant, you will be responsible for overseeing all aspects of restaurant operations, ensuring the highest level of customer satisfaction, and managing a team of staff members. This role requires a commitment to working on weekends and public holidays to maintain smooth restaurant operations during peak periods.

Key Responsibilities:

1. Operational Management:

· Ensure the smooth day-to-day operations of the restaurant.

· Oversee staff scheduling, including weekend and public holiday shifts.

· Monitor and maintain high standards of food quality, service, and cleanliness.

· Manage inventory levels and order supplies as needed.

2. Customer Service:

· Provide excellent customer service and ensure a positive dining experience for all guests.

· Address customer feedback and concerns promptly and professionally.

· Train and supervise staff to deliver outstanding service.

3. Staff Management:

· Recruit, train, and develop restaurant staff, including servers, kitchen staff, and support staff.

· Conduct regular performance evaluations and provide coaching and feedback.

· Create and maintain a positive and motivated work environment.

4. Financial Management:

· Monitor and manage restaurant expenses, including labor and food costs.

· Prepare and manage budgets, financial reports, and forecasts.

· Implement strategies to increase revenue and profitability.

5. Menu and Quality Control:

· Collaborate with the chef to develop and update the restaurant's menu.

· Ensure consistency in food quality, presentation, and portion sizes.

· Conduct regular quality checks and address any issues promptly.

6. Health and Safety:

· Ensure compliance with all health and safety regulations and food safety standards.

· Conduct regular inspections to maintain a safe and clean dining environment.

· Train staff on safety protocols.

7. Marketing and Promotion:

· Develop and execute marketing strategies to attract and retain customers.

· Plan and organize special events, promotions, and marketing initiatives.

· Engage with the local community to build the restaurant's reputation.

8. Administrative Tasks:

· Handle administrative duties, including payroll processing, record-keeping, and reporting.

· Manage reservations, customer inquiries, and booking arrangements.

· Maintain accurate records of sales and expenses.

Qualifications:

· Proven experience as a Restaurant Manager, a similar dining establishment.

· Strong leadership and interpersonal skills.

· Excellent problem-solving abilities and the ability to handle challenging situations calmly and professionally.

· Familiarity with restaurant management software and financial tools.

· A passion for delivering exceptional customer service.

· Flexibility to work on weekends and public holidays as needed to support restaurant operations.

EA License ID :18C9520

EA Registration ID :R1765753

Job Description

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Strong leadership, motivational and people skills
• Acute financial management skills

About the Company

Our Client is a global leader in transportation and supply chain management.

Responsibilities

We’re looking for an experienced Manager, Human Resources, to be part of a team managing the full spectrum of human resource services.

• Work with department heads to determine staffing needs, design job descriptions, support recruitment efforts, and manage onboarding processes;
• Assist in compensation packages, including salary reviews, bonuses, and other employee incentives;
• Oversee HR policies, manage employee data, and ensure compliance with both internal standards and legal requirements;
• Handle employment-related inquiries, manage mobility services, and oversee the exit process for employees;
• Coordinate onsite training sessions and manage employee engagement and development programs;
• Oversee external HR service providers and ensure the accuracy and efficiency of their services.

Requirements

• Tertiary education in human resources would be an advantage;
• At least 5 years of experience in human resources;
• Strong proficiency in HR technologies and Microsoft Office, particularly Excel;
• Excellent communication skills and a high regard for integrity and confidentiality;
• A proactive and team-oriented approach to tasks.

Employment Details

• Attractive salary compensation and benefits;
• Hybrid work arrangement;
• Good career advancement opportunities.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Job Objectives

The GTO Technical Delivery Manager is responsible to deliver IT project(s) and change requests that span across multiple business units. Manage resources, schedules, financial and adhere to stage gate quality and SDM control guidelines throughout the full systems development life cycle. This also includes management of issues, risks and project change requests to ensure successful and on-time project delivery.

The GTO Technical Delivery Manager has the authority to run the project on a day-to-day basis. Verify that the project produces the required deliverables of quality, within the specified boundaries of time and cost and to achieve the potential benefits.

Key Responsibilities

Stakeholder and Communications Management

· Manage all aspects of project and change request engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues

· Continually manage project and change request expectations while delegating and managing deliverable with team members and stakeholders

· Determine the frequency and content of status reports from the project and change request team, analyse results and troubleshoot problem areas

· Deliver appropriate and effective executive level communication

· Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership and business stakeholders

Process and Delivery Execution

· Manage a portfolio of complex initiatives that span one or multiple lines of business

· Full project life cycle ownership to ensure successful project delivery

· Manage all aspects of the projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives

· Prepare detailed project plan for all phases of the project

· Ensure assignment of adequate resources to achieve project objectives in planned timeframes

· Manage the day-to-day project activities and resources and chairs the project management team meetings

· Understand interdependencies between technology, operations and business needs

· Manage project scope and changes

· Act as an internal quality control check for the project

· Manage ongoing quality control and participate in quality issue resolution

· Delegate tasks and responsibilities to appropriate personnel

· Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables

· Ensure that projects and change requests are proceeding according to scope, schedule, budget and quality standards

· Manage project and change request issues and risks to mitigate impact to baseline

Qualifications and Skills Required

· Bachelor’s Degree in appropriate field of study or equivalent work experience

· Proven working experience in IT project management in a banking environment and in treasury products related.

· Project Management Professional (PMP) / PRINCE II certification is a plus

· Murex knowledge is a plus

· Excellent client-facing and internal communication skills

· Excellent written and verbal communication skills

· Solid organizational skills including attention to detail and multitasking skills

· Ability to multi-task and perform well under pressure

Responsibilities

• Overseeing and directing construction project to completion stage
• Monitor compliance with building and safety regulations
• Coordinate and direct workers and subcontractors
• Select tools, materials, equipment and track inventory
• Meet contractual conditions of performance
• Review the work progress and prepare internal and external reports
• Ensure quality construction standards and the use of proper construction techniques
• Develop, coordinate and review on project design and construction risks;
• Work with Construction Manager and Design Manager to prepare a comprehensive risk register;
• Responsible to implement hazard identification and risk management methodology in carrying out the works safely;
• Support in planning the major detail construction methods, sequences and identifying/assessing the risk and hazard;
• Reviewing the performance of the construction works, including any hazard or risk that may arise.

Requirements

• Tertiary qualification in Civil and Structural Engineering
• Minimum 5 years of relevant working experience in a similar capacity in the Construction industry
• Comprehensive understanding of the contract documents (drawings and specifications), phasing plans, construction sequencing and project schedule
• Well-experienced in LTA/PUB projects
• Strong leadership and supervisory skills
• A team player with good communication skills
• Meticulous and attentive to detailsMust be trained in hazard identification and risk management methodology