Deputy Operations Director (International Business)
Compass Group is a global leader in food and support services. At Compass Group, we believe that food and service have the power to transform the lives of our customers, and we are committed to providing exceptional value and quality in everything we do.
With over 30 years of experience in Singapore, we have established ourselves as a trusted partner to some of the country's largest corporations, institutions, and government agencies. Our comprehensive range of services includes corporate dining, hospitality, cleaning, and facilities management, all delivered with the highest standards of safety, quality, and sustainability.
We are also committed to sustainability and environmental responsibility, and we strive to minimize our impact on the environment in all aspects of our business. From reducing food waste to adopting energy-efficient practices, we are constantly looking for ways to operate more sustainably and make a positive impact on the communities we serve.
Job Responsibilities:
• Manage and oversee the operations of units achieving financial goals
• Ability to development long and short term plan with the clients.
• Manage, build and maintain cordial relationship with clients.
• Conduct Monthly Business Review and Quarterly Business Review with client
• Lead and achieve customer’s satisfactory survey.
• Achieve KPI set by the client
• Responsible for the ah hoc event request by the client.
• Lead & supervise a team of staff to achieve goals
• Instill training and building people capability.
• Responsible for the respective sector financial performance
• Uphold the Compass Group’s Health, Safety & Environment (HSE) standards
• Ensure high level of food quality is served at the units.
• Responsible for the scheduling and deployment of manpower to ensure smooth operations.
• Requires travelling to multiples units
• Perform administrative duties
• Ability to execute Compass Group Business Continuity Plan
Health and Safety Responsibilities:
• Follow Compass health, safety and security procedures
• Maintain safe personal presentation standards
• Consult on health and safety matters
• Report all incidents and hazards immediately
• Complete all required HSE training
• Adhere to the site food safety plan, hygiene procedures and standards
HSE Policy / Procedure Documents:
• Compass Health, Safety and Environment Policy
• Employee Health, Safety and Environment Handbook
• Relevant Inspection Forms / SOPs / PWI
• Material Safety Data Sheet (MSDS)
Job Requirements:
• Candidate must possess at least a Bachelor's Degree, Food & Beverage Services
Management, Hospitality/Tourism/Hotel Management, Business Studies/ Administration/Management or equivalent.
• At least 5 year(s) of working experience in the related field is required for this position.
• Preferably specializing in Hospitality/Food & Beverage/Restaurant Service or equivalent.
• Excellent interpersonal and communications skills, able to liaise with all employees.
• Resilient & ability to perform under pressure excellent communications & interpersonal skill.
• Previous setting up of outlet experience an advantage.
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