• Position : Social Media Executive (Photo-editing/Videography) – Up to $4000
• Location : East – Chai Chee
• Working hours: Monday to Friday | 9.00am to 6.00pm
• Salary (commensurate with experience) : Up to $4000 + Variable Bonus + Annual Leaves + Medical Benefits + Staff Benefits
• Duration : Permanent
• Industry : Female Fashion

Main Responsibilities:

• Photography of new launches, campaigns & flat lays
• Videography of new launches & campaigns.
• Creation of storyboards for campaigns, new launches.
• Daily visual design creation across various channels.
• Creation of content for Instagram, Tiktok, Youtube.
• Assist in photoshoots, styling & planning.
• Research and propose new ways to execute creative campaigns.
• Provide assistance to Brand Team on advertising campaigns, social media campaigns, events, product launches.

Competencies:

• Design and create creative visuals using Canva, Adobe Photoshop, Adobe illustrator.
• Videography and post editing skill required using Adobe Premiere Pro.
• Photo-editing and retouching using Adobe Lightroom

Requirements:

• Skilled in Photoshop, Lightroom, Premiere Pro, Canva.
• Basic knowledge in photography & videography.
• Diploma/Degree in Design will be preferred.
• Bilingual in English and Mandarin to communicate with clients who can only speak mandarin.

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Reporting to the Senior Manager, you will be responsible for the provision of coordination and administrative support including working closely with exhibitors/suppliers on the creation and submission of orders.

A Day in the Life

• Correspond with international exhibitors via email/tele-conversation
• Collate exhibitors’ orders
• Processing of payments and collections
• Assist Project Manager to coordinate pre-site and event site matters
• Assist project team with administrative duties
• Liaise with exhibitors for booths’ requirements
• Brief orders to suppliers

Who We Are Looking For

• Diploma holder in Tourism / Events Management or related field
• 1 to 2 years of relevant working experience
• Proficient in Microsoft Office
• Possess the mobility to work in a standard office setting and to use standard office equipment, including a computer, and to attend meetings
• Able to work on weekends & long working hours during events/project

• Position : Indoor Sales/Product Specialist (PPE/Consumables)
• Location : Near Yio Chu Kang MRT
• Working hours : Monday -Friday, 9.00am-6.00pm
• Salary : Up to $5000 gross + Commission + AWS + Variable Bonus + Free meal
• Duration : Perm
• Industry : Supplier of lab products

Main Responsibilities:

• Responsible for driving sales revenues in targeted market
• •Manage and develop new accounts in the Biotechnology Industries
• •Maintain good relationship with existing clients to ensure business growth
• Assists team to achieve the company sales' target

Requirements:

• Minimum Diploma / Degree in Biomedical/Science related studies
• At least 1-2 years research experience dealing with Biotechnology Industries will be highly preferred
• Able to work independently without supervision
• Candidate who possesses own transport is preferred
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email me at [email protected]

Do visit www.searchpersonnel.com.sg for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director

Reg no.: R2090601 | EA No: 13C6684

Responsibilities:

• Deploy and support workplace safety and health (WSH) programs.
• Carry out initiatives to bolster WSH programs.
• Conduct safety inductions, orientations, and compliance explanations.
• Address WSH non-compliance and unsafe practices while promoting improvements.
• Participate in WSH compliance inspections and routine work checks.
• Collect data on WSH performance, conditions, and practices.
• Manage instances of non-compliance and unsafe conditions.
• Support incident and accident management, investigations, and preventive actions.
• Develop and enhance workplace safety and health management systems (WSHMS).
• Establish quality management policies and procedures, monitor compliance, and ensure fire safety preparedness.

Requirements:

• Minimum Diploma or equivalent
• At least 2 years of HSSE/ WSH working experience
• Ability to start work within short notice will be an added advantage

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Highlights:

• Abundant personal growth and progression opportunities
• Start-up environment

Job Duties:

• Perform general personal & secretarial duties
• Attend to queries via calls and handling courier services and mails
• Oversee all administrative tasks such as office maintenance, stationary requisition and managing office assets list
• Provide administrative support to the sales team and other relevant departments
• Coordinate office activities and operations to secure efficiency in company activities
• Main point of contact for various vendors such as service providers and office management
• Be updated of regulatory developments within or outside of the company as well as evolving best practices in compliance control
• Ensure that the company's objectives and sales targets are met

Requirements:

• Pursuing a Diploma or Bachelor’s degree in Business or equivalent
• No need experience
• A proactive team player with the ability to work independently
• Resourceful with strong organisational and co-ordination skills
• Proficient in Microsoft Office such as Excel and Word preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Responsibilities:

• To advertise and close deals on solution services to clients.
• To provide excellent customer service by providing easily accessible information.
• Actively pursue new business opportunities and cultivate positive relationships with current clients.
• Demonstrate the capability to succeed in a sales setting and meet the company's sales goals.

Requirements:

• Min diploma in Mechanical, Electrical, Electonics Engineering or its' equivalent
• At least one-year related sales experience
• Good communication and interpersonal skills

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Mon-Fri (Office Hour)
• East
• VB

Responsibilities:

• Handle full set of account (GL function, AP and AR Function and month end closing).
• Prepare and maintain tangible/intangible asset schedule.
• Prepares balance sheet schedules, bank reconciliation and audit schedules.
• Handle Interco confirmation and reconciliations.
• Prepare and Review the bookkeeping of one oversea branch.
• Prepare Monthly Financial Reports and Cash Flow Management.
• Perform analysis on Financial reports.
• Quarterly reporting packages for headquarter.
• Prepare the Monthly Forecast Reports.
• Assist on the Company Budgeting Process
• Prepare / Review and file GST return.
• Assist in liaison with auditors for annual / ad-hoc audit (internal & external).
• Prepare and check the Annual Financial Statements.
• Liaised with banker on bank related matters.
• Performing other ad-hoc tasks/projects as assigned.

Qualifications and requirements:

• Diploma or Bachelor in Accounting/Finance/ACCA or equivalent professional qualification.
• Preferably with least 5 years’ Finance & Cost accounting experience.
• Candidate with audit experience will be added advantage.
• Possess sound knowledge in Microsoft office especially Excel and PowerPoint is an added advantage.
• Must have Knowledge of SAP.
• Knowledge of SAP Concur & RPA a good advantage.
• Work with external and internal auditors and tax agents etc.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lai Jun Leong (Cedric)

EA Personnel Reg No: R21102891

Responsibilities:

• Plan, coordinate, and execute a variety of events, including product launches, corporate conferences, trade shows, promotional activities etc.
• Collaborate with cross-functional teams to ensure seamless execution of events, including logistics, venue selection, catering, and audiovisual requirements.
• Develop and implement marketing strategies to promote events and enhance brand visibility.
• Work closely with the creative team to produce engaging promotional materials, both digital and print, to attract and captivate the target audience.
• Provide post-event reports, including key performance indicators, attendee feedback, and recommendations for future improvements.
• Develop and manage event budgets, ensuring cost-effectiveness and adherence to financial guidelines.
• Negotiate contracts with vendors and suppliers to secure the best possible deals without compromising on quality.
• Identify and engage potential event sponsors and partners to enhance the overall event experience and generate additional revenue opportunities.
• Build and maintain relationships with clients, stakeholders, and industry influencers to foster collaboration and support.

Requirement:

• Degree in Business, Marketing, Information Management or related field.
• At least 2 years of experience planning and executing marketing event campaigns .
• Strong project management skills and the ability to multitask in a deadline-driven environment
• Excellent communication and interpersonal skills
• Creative thinker with a keen eye for detail

If you are shortlisted for the first round of screening, our Recruiter will contact you directly.

EA License No: 21C0571 | EA Reg No:21103634 (Johnny Wu)

• Support central store operations daily.
• Manage consumables and chemical inventory efficiently.
• Issue items to requesters promptly.
• Replenish consumables and chemicals as needed.
• Update charging records; perform adhoc tasks.

Requirements:

• Minimum A Level/Diploma holder.

Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
Outsourcing Team
Email: [email protected]
EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Drive business growth and lead day-to-day sales activities, ensuring profitability and client satisfaction.

Role:

• Generate new business by prospecting, promoting services, and developing client accounts.
• Manage client relationships, including negotiating rates and ensuring timely collections.
• Oversee all aspects of client finances, including statements of account and overall financial situation.
• Achieve targeted sales KPIs and prepare monthly reports for the commercial team.
• Actively contribute to improving the company’s customer relationship management (CRM) system.
• Collaborate with managers on securing deals with key global partners, both locally and internationally.
• Maintain and update a prospect list, regularly following up and evaluating potential clients.
• Gather client feedback to identify areas for improvement and implement changes based on process compliance.
• Monitor performance through a comprehensive reporting system, including weekly and monthly sales reports.

Requirements:

• Excellent communication skills (written, verbal, and reading).
• Minimum 2 years of sales experience.
• Strong interpersonal and client relationship-building skills.
• Ability to multitask, work under pressure, and pay close attention to detail.
• Confidence interacting with people at all levels within an organization.

Develop and conduct mental wellness programmes for CYP and their families as well as provide coordinated person-centric care through case management and interventions to CYP who have mild mental health needs. The purpose is to support the CYP’s mental wellness journey.

Job Description:

Tier 1: Programme Management (~80%)

• Conduct environmental scans, assess client needs and provide recommendations.
• Develop, implement and evaluate programmes for CYP aged 10 and above, parents and professionals based on their needs.
• Identify areas of improvements in programmes and implement quality control and compliance procedures to ensure relevance and effectiveness.
• Maintain regular records on progress of beneficiaries.
• Develop information materials for distribution.
• Coordinate with stakeholders (i.e. schools, community partners, volunteers) for the execution of programmes.
• Conduct outreach activities or develop outreach plans to target client groups, other organisations and the community.
• Opportunities to be involved in organisational level projects.

Tier 2: Casework and Counselling (~20%)

• Formulate, develop, implement, and review intervention plans with CYP and/or caregivers.
• Provide psychoeducation, and basic psychosocial and behavioural interventions.
• Maintain up-to-date case documentation.
• Conduct risk assessment, safety planning and implement safety plans as appropriate.
• Involve parents and peers in the youth’s mental wellness journey.

Requirements

• Degree in Psychology, Counselling or Social Work.
• At least 2 years of relevant work experience in social service sector.
• Experience in groupwork facilitation, counselling or working with CYP mental health needs will be of added advantage.
• Possess ability to perform basic research and evaluation.
• Must be an insightful and reflective team player with passion in CYP mental health, strong oral and written communication skills, effective interpersonal skills, high levels of initiative, adaptability and responsibility, and willingness to grow professionally with the organisation.

Responsibilities:

• Develop and execute creative marketing and communication strategies, plans and approaches to the market
• Create and manage special events and campaign calendar
• Initiate new creative solutions to support company's business operation
• Creating of marketing material and proposal kits
• Responsible for content management and oversees company's various social media profiles and respond to reviews/enquiries
• Lead in outreaching to different partners and digital platforms for branding and marketing opportunities
• Any other duties as assigned

Requirements:

• Degree or Diploma in Marketing Mass Communications, Creative Media Design, Digital marketing, Marketing, Advertising and relevant fields
• Preferably work experience in handling E-commerce platform
• Proficient in MS Word, Excel and PowerPoint and knowledge in Photoshop, Illustrator and video editing software
• Knowledge in other word processing and web analytics tools will be an advantage
• Creative, detail-oriented, proactive and result-oriented
• Able to work independently and meet deadlines

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Job Info:

• Mon to Fri 9am - 6pm
• Kallang
• Up $4500 + VB

Description:

• Liaise with vendors on order management issues
• Liaise with HODs to resolve operational issues such as order management, site delivery issues
• Ensure and monitor tender administration is done accurately and on schedule
• Sales Order Processing for Key Account, including issuance of Purchase Order and Delivery Order
• To ensure timely login of sales orders and processing for all sales
• To handle sales login for Key Account customers, including issuance of Purchase Orders and Delivery Orders
• To liaise with vendors to resolve all leadtime issues of equipment and negotiation of project prices and payment terms
• To monitor project status and forecast project risks and take preventive measures
• To work closely with Finance Team on invoicing status and cashflow projections
• To ensure all suppliers’ price book are updated and made available to the sales team
• To ensure inventory are all accounted for and kept to minimum at all times
• To ensure all maintenance contracts are recorded in systems and information made available to Services Sales and Post Sales team at all times
• To ensure and monitor that all tender submissions are submitted on time and with quality
• To assist in tender administration as and when required

Requirements:

• Proficient in MS Office applications
• Diploma in any discipline
• Min 1 year experience

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Felcia Ang Zhi Yun | EA Personnel No.: R22109905

Key Responsibilities:

• To perform data entry and general administrative duties
• To serve walk-in customers
• Provide insurance quotations and process motor insurance applications, renewals, endorsements, cancellation and issuance of insurance documents
• Ensure proper documentation, records and filing upon issuance
• Manage emails and phone enquiries from customers and internal stakeholders
• Update and maintain accurate customer database
• Other ad hoc tasks assigned

Job Requirements:

• Candidate must possess at least a Degree and above in any field
• General Insurance experience (with BCP, PGI and ComGI Cert) and navigation of insurance portals are an added advantage
• Proficient in Microsoft Office applications, with advanced Word, Excel, PowerPoint
• Has a good command of English, with both written and oral communication skills
• Ability to multitask and prioritize daily workload
• Takes accountability of work and good attitude over teamwork
• Possess good interpersonal skills
• 5.5 days work per week; Mon-Fri : 9am-6pm; Sat : 9am-1pm

About the role

The position is responsible for end-to-end tender activities including preparing quality tender proposals . Working with our sales and development team to achieve company's sales targets.

Contract duration : 6 - 12 months

Responsibilities:

•Identify new tenders around the world through various sources (websites, publications, networks, etc.)

•Review Invitation to Tender documents, analysing and accurately assessing all client requirements.

• Establish a comprehensive project plan that covers appropriate pricing analysis, internal appraisal and evaluation aligned with the global tender management process.

• Provide insights about the risks and benefits of pursuing specific tenders.

•Write, edit, and format quality tender proposals in line with company standards and client requirements.

•Ensure that proposals are submitted before deadlines and are in compliance with all tender requirements.

•Liaise with internal and external stakeholders during the tender process.

•Maintain a database of tenders and results.

•Maintain organized and up-to-date records of all tender documents.

•Assist in other sales and business development activities as required.

Qualifications:

Minimum 2 years experience in related field

Bachelor’s degree in Business, Marketing, or related field.

Experience in sales, business development, or tender management.

Exceptional written and verbal communication skills

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) or similar software

Strong organizational and multitasking skills

The ideal candidate should have excellent communication and organizational skills, and a keen eye for detail and accuracy.

Ability to work under pressure and meet tight deadlines.

Self-motivated and able to work independently as well as part of a team

Benefits:

Hybrid work option

Responsibilities:

• Perform site surveys according to daily schedule.
• Attend to sales enquiries, clarify customer requirements and prepare quotations.
• Coordinate installation works.
• Responsible for the collection of pending and/or outstanding payment(s) from customers.
• Prepare daily activity report.

Requirements:

• Candidates should possess a valid Class 3 driving license.
• Relevant Aircon Sales experience is an advantage.
• Entry-level applicants are encouraged to apply.

Cloudera Sales empowers the world's largest enterprises across every industry to use data to solve some of the most complex challenges that impact businesses, communities and lives. We have a platform that delivers incredible Data and Analytics technology across On- Prem, Public Cloud, and in a Hybrid model. We’re at an exciting point in our transformation as we successfully execute on our strategy.

As part of the Sales team, you will have autonomy to engage with leading enterprise customers, prospects and partners. You will help foster long term, sustainable, and mutually rewarding relationships. This is your opportunity to be part of something intellectually stimulating, fast paced, transform a customer’s business, and earn financial rewards along the way.

As a Sales Account Manager you will:

• Align with the company's strategic objectives, handle and grow revenue and market share at designated Enterprise accounts to improve customer success at all levels in the customer organization.
• Develop and deliver business plans to address customer and prospect priorities and critical needs.
• Convey public and acquired intelligence about customer technology footprints, strategic growth plans, technology strategies and competitive landscape and trends Introduce domain product and service experts/specialists while maintaining account oversight.
• Own account relationships and drive overall customer success for these assigned accounts.
• Build consensus and develop relationships at multiple levels – executive sponsors, influencers and decision makers.
• Build pipeline, forecast business, lead the internal team, communicate key updates and competitive intelligence.
• Exceed quarterly and annual new and expansion software subscription, renewals, professional service and training business goals.

We’re excited about you if you have:

• Minimum 8+ years of exceeding enterprise software sales targets
• Fast moving start-up and vertical use case driven experience
• Big Data management, Data warehousing, GenAI
• Containers, Kubernetes and public cloud infrastructure technology knowledge and experience
• BA/BS or equivalent educational background

What you can expect from us:

• Generous PTO Policy
• Support work life balance with Unplugged Days
• Flexible WFH Policy
• Mental & Physical Wellness programs
• Phone/Internet Reimbursement program
• Access to Continued Career Development
• Comprehensive Benefits
• Competitive Packages
• Paid Volunteer Time
• Employee Resource Groups

Cloudera is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Finance Executive (1-Year Contract)

Our client is a Life Science MNC with over 900 people globally is expanding its operations in Singapore & they are looking for Finance Executives (1-Year Contract).

The role will have two positions to be filled, one person will be covering SEA and one person will be covering APAC. The MNC is looking for a finance executive who is willing to learn and strong in MS Excel.

Job Responsibilities (SEA Role)

• Assist in Audit and Tax related matters.
• Ensure proper month-end closing and reporting within the timeline.
• Prepare Monthly Balance Sheet review.
• Weekly sales reporting.
• SEA management reports consolidation.
• Assist in forecasting and budgeting process.
• Adhoc projects as assigned.

Job Responsibilities (APAC Role)

• Consolidation of management report (APAC – SEA, NEA (JP & KR), ANZ, CHN and IND)
• Prepare monthly management reports (Management P&L, Sales report, KPIs)
• Ensure proper month end closing and reporting within the timeline
• Assist in forecasting and budgeting process
• Prepare and upload monthly sales estimates file
• Prepare monthly manual sales adjustment file for ICA countries
• Prepare Korea Balance Sheet review
• Adhoc projects as assigned

Requirements for both positions

• Diploma in related fields.
• 0 to 3 years of working experience in related field.
• Must have strong MS Excel skills. Good to have but not a must: PowerBI or Visualization tools.
• Willing to learn to understand the role better.
• No travelling required.
• 2 Contract Positions Available

Location : Central, Singapore

Kindly indicate your current/last salary details and your notice period

If the above speaks to you, we’d love to hear from you. Please send in your updated CV to [email protected] (Gerard James Rozario, Reg No: R21101884) if you feel there is a fit with your experience and interest. You may forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

Job Highlights

• Contract Duration: 12 Months.
• Nearest MRT Station: Jurong East MRT.
• 5 working days per week.

Responsibilities

• The integration of financial records to a new system.
• System migration activities.
• Follow up on system integration issues.
• Finance digitalisation / automation projects.

Requirements

• Singaporean only.
• Knowledge or experience in system migration/integration will be advantageous.
• Highly adaptable and multi-task in a dynamic environment.

Interested candidates please click “Apply Now”.

We regret to inform that only shortlisted candidates will be informed.

Angelle Patrick John

Fulfillment Team

BGC Group Pte Ltd

EA: 05C3053

Marketing Executive – Singapore

Our client has a strong base in Singapore with strong revenue growth year on year and is expanding its operations in Singapore with a new headcount and this is an opportunity for you to join the ever-growing MNC organization.

Job Responsibilities

• Ensure materials are economically published and distributed. Collateral may include training and selling aids, telemarketing scripts, advertising copy, brochures, catalogs, display advertising, technical instructions, fact sheets, and information booklets.
• Support when the team participates in seminars, industry exhibitions, and other related events to promote the company and portfolio branding and services.
• Collaborating with cross-functional teams – from Medical Affairs, Regional Marketing and Legal
• Work with marketing and events partners including agencies, catering, security, live stream/video, registration, facilities, shipping, and other event logistics partners
• Project manage campaigns, timeline and budget
• Monitors competitor activity and brainstorms potential improvements or changes in marketing strategy, products, or services
• Monitor, analyse and manage digital and social media platforms, develop and execute marketing strategies to build brand awareness and increase traffic

REQUIREMENTS

• Diploma in Marketing or Business Management
• Minimum 3 years relevant work experience, in various industry with preference from FMCG, Retail, Beauty or Healthcare Industries.
• Prior experience in handling external vendors and events management
• Good communication and interpersonal skills to manage across a matrix environment.
• Good business acumen and strategic planning capabilities

Location : Central, Singapore

Kindly indicate your current/last salary details and your notice period

If the above speaks to you, we’d love to hear from you. Please send in your updated CV to [email protected]s (Gerard James Rozario, Reg No: R21101884) if you feel there is a fit with your experience and interest. You may forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

Job Responsibilities

• Responsible for full spectrum of HR functions, including talent acquisition and management, compensation and benefits, learning and development, performance management and employee relations
• Provide strategic advice to management and functional leaders on HR related matters
• Develop, implement and enhance HR policies, procedures and initiatives aligned with best practices to support business objectives and growth
• Manage performance appraisal cycles, grievances and performance related issues
• Develop and implement learning and development strategy for the organisation
• Assist in compensation surveys and reviews to ensure market competitiveness
• Provide regular reports and analysis on HR metrics
• Support HR projects and other relevant duties as required

Requirements

• Diploma/Degree in Human Resource Management or its equivalent with 5 years' relevant experience
• Good working knowledge of Employment Act, local labour legislations and other statutory requirements
• Strong background in the area of compensation and benefits and/or learning and development preferred
• Excellent verbal and written communication skills
• Resourceful, hands-on and a self-starter
• Willingness and capacity to learn new skills and technology
• Experience in IT industry will be an added advantage

Others

• Kaki Bukit
• 8.30am-5.30pm/9.30am-6.30pm

Job Description

Create sales leads in order to pursue new clients through referrals, business directories and even cold calling

Follow up on sales leads that might be generated by other employees or departments within the company

Regularly call or visit existing clients to ensure that they are still happy with using the product or services and to explain new products and services as they are made available

Ensure customer satisfaction, retention and maintenance of sales accounts

Requirements:

Minimum O level holders

Min 1 year experience in chemical related industry

Must have class 3 driving license and posses own car

About us

Since the 1930s, the way we commute, socialize and even how we make payments have changed, and yet our fundamental approach to the healthcare system hasn’t.

At Ordinary Folk, we’re reimagining the building blocks of healthcare, through Noah and Zoey. Noah allows men to receive remote diagnosis and treatment across varying areas of care. Through Zoey, women’s sexual wellness and fertility journeys are supported with thoughtful products and services.

Job Description

Your Team

At Ordinary Folk, our mission is to revolutionize the way people access medical treatment.

We’ve built brands tailored to the differing needs of people across diverse Asian cities, and delivered healthcare solutions the modern way — online and to your doorstep.

Working with medical professionals in each country, who are armed with decades of expertise in their specialized fields, allows us to tailor treatment plans that work for the broad range of individual needs for their local populations.

To support our efforts in Singapore, we are looking for a Customer Success & Ops Executive who is empathetic, an active listener and critical thinker to join our Member Experience team.

Responsibilities:

• Deliver exceptional customer service by promptly and courteously addressing customer inquiries, complaints, and feedback across multiple channels (phone, email, chat, social media, etc.).
• Actively listen to customers' concerns and requirements, offering suitable solutions or guidance to efficiently resolve their issues and meet their needs.
• Assist doctors in resolving any technical or customer-related issues that arise during consultations, ensuring a smooth experience for both doctors and customers.
• Provide comprehensive and accurate information regarding our products, medicines, treatments, and services to customers, ensuring they are well-informed.
• Document customer feedback and maintain records of customer information, issues, and resolutions using appropriate tools and systems.
• Continuously develop an in-depth understanding of the company's products, services and processes to provide excellent customer service.
• Collaborate with cross-functional teams to address customer concerns and enhance the overall customer experience.
• Assist in pharmacy inventory management to ensure accurate stock reconciliation and replenishment.
• Coordinate with our logistics partners to ensure prompt and accurate delivery of orders.
• Process customer orders swiftly and accurately, verifying order and payment details for accuracy and completeness.
• Assist the operations team to accurately pack and ship orders.

Your Experience:

At least 1 year of experience in a customer service, operations or healthcare-related role, preferably in a telehealth or healthcare setting.

Proven track record of excellent customer service, operations and logistics experience.

Your Skills:

• Professional proficiency for written and spoken English to effectively communicate with team members from different countries.
• Exceptional problem-solving skills to address technical or customer issues that may arise and find efficient resolutions.
• Strong customer service orientation with the ability to empathize, listen actively, and provide appropriate solutions to customer inquiries, complaints, and feedback.
• Attention to detail and accuracy in processing customer orders, verifying information, and maintaining records.
• Proficiency in using customer service tools and systems, such as CRM software, ticketing systems, and knowledge bases.
• Ability to work in a fast-paced environment, managing multiple patient interactions simultaneously while maintaining a high level of professionalism and efficiency.

Why join Ordinary Folk?

Our mission is to revolutionize the way people access medical treatment. We’ve built brands tailored to the differing needs of people across diverse Asian cities, and delivered healthcare solutions the modern way — online and to your doorstep. Working with medical professionals in each country, who are armed with decades of expertise in their specialized fields, allows us to tailor treatment plans that work for the broad range of individual needs for their local populations.

Looking for the highlights?

• We’re one of the fastest-growing healthcare companies in Asia.
• You’ll be working alongside team members who’ve joined us from companies like BBH, Grab, Unilever, Ogilvy and IDEO.
• Join a team of 40 on the ground floor of an exciting start-up ready to blast off.
• Employee equity scheme giving you a share in the company and the work we do.
• Free GP consults, subsidized treatments & therapy, and free Noah & Zoey wellness products.
• A development allowance so you can upskill yourself and your career.

What is working at Ordinary Folk like?

We’re not your stereotypical healthcare company. We’re a bunch of creatives, entrepreneurs and tech-driven individuals from a wide range of cultural backgrounds – all with a focus on delivering better health to people.

Our team is based around Asia and as long as you’re between GMT+7 and GMT+11, you can work wherever you want. We also hate overbearing managers – at Ordinary Folk, the best ideas, not the manager’s ideas, win.

Life moves pretty fast around here because speed and execution matter more than anything else. But we believe that the A+ players at Ordinary Folk need and deserve the freedom to contribute their best to the company so they can help keep our trajectory on the up.

Job Highlights:

• Abundant personal growth and progression opportunities
• Start-up environment

Job Duties:

• Perform general personal & secretarial duties
• Attend to queries via calls and handling courier services and mails
• Oversee all administrative tasks such as office maintenance, stationary requisition and managing office assets list
• Provide administrative support to the sales team and other relevant departments
• Coordinate office activities and operations to secure efficiency in company activities
• Main point of contact for various vendors such as service providers and office building management
• Be updated of regulatory developments within or outside of the company as well as evolving best practices in compliance control
• Other ad-hoc duties apply

Requirements:

• Diploma or degree in Business or equivalent
• At least 2 years of relevant experience preferred
• Adaptable and flexible attitude
• Meticulous, pro-active and responsive
• Resourceful with strong organisational and co-ordination skills
• Proficient in Microsoft Office such as Excel and Word preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Supplemental Pay

• Performance Bonus
• Commission Pay [After probation]
• Allowance

Responsibilities

• Developing and implementing effective sales strategies to meet and exceed company targets.
• Conduct market research to identify potential clients and develop a robust customer base, with a focus on the industrial and manufacturing sectors.
• Utilize various channels to generate new leads and proactively engage potential clients through cold calling, cold emailing, and consistent follow-ups.
• Comfortably conduct door-to-door meetings, particularly in industrial areas where our clients are mainly from the manufacturing sectors, to build relationships with companies comfortably.
• Meet with clients to gain insights into their decision-making criteria, purchase decision-makers, and specific needs.
• Engage in industry events (e.g., exhibitions or talks) to represent the company, fostering new connections and exploring new business opportunities.
• Prepare and deliver engaging sales presentations and demonstrations tailored to the unique requirements of potential clients.
• Stay informed about industry trends, market conditions, and competitors to adapt sales strategies accordingly.
• Keep precise records of sales activities and customer interactions, and compile weekly reports.

Requirement

• Minimum Diploma or Degree in any discipline or a related field
• At least 3 years of successful B2B sales experience
• Familiarity with CRM software and sales analytics tools is a plus
• Candidate must be able to liaise with Indonesia supplier and colleagues.
• Comfortable with being a long-term resident in Indonesia, as we are expanding our market presence in the region.