Job Responsibilities

· Inform Design Team, Cost / Commercial team of all client-led change proposals and instructions.

· To manage local consultants in the execution of design development.

· To assist in coordination between Design Team, Consultants, Operator stakeholders.

· Assist site team in resolution of site clashes.

· Participate in workshops and lead, manage the consultants as required in review and comment of shop drawings in terms of constructability, sequencing and ensure quality of he design aesthetic is maintained throughout.

· Follow through on design development of Concept, Schematic, Development and Construction Documentation for all projects where applicable.

· To attend and review Mock Ups.

· Conduct site and factory visits to ensure implementation and compliance with approved design intent and direction.

· Interfacing with internal and external Operations Management to ensure timely incorporation of operational requirements within the project design.

· Manage the design change process to ensure minimal impact to project schedule and minimize cost impacts as a result of such design change.

· To assist consultants and design team to complete and resolve any unforeseen interface problems throughout the various Design Phases.

JOB REQUIREMENTS

• Minimum 8 year’s working experience in Architecture Design Management of Hospitality would be preferred
• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Architecture, Interior Design or equivalent.
• Possess good communications and people skills
• Good organization, coordination and leadership skills
• Required skill(s): design development, project management, construction.

CA Concepts is made up of four exciting restaurants, Kulto, Chicco, Barrio by Kulto, and Cenzo! Interested applicants will be placed at one of the four locations. We are looking for passionate, loyal people who have F&B experience and are also able to work under pressure within a team of international professionals. Join our team and we’ll be able to strive towards success together! Join us as a Restaurant Manager!

Job Description

• Overseeing of the service of the Restaurant.
• Responsible for the smooth running (opening shift & closing shift) of the restaurant.
• Handle guest complaints and feedback to ensure guests satisfaction and continuous improvement in Food Products and services.
• Provide coaching and feedback to staffs.
• Monitor and maintain the operating systems of the outlet.
• Ensure food quality and hygiene standard is maintained.
• Greet and coordinate the seating of guests, and assign guests to tables suitable to the size of each group.
• Recognise the regular guests and highlight to the Chef about the particular guest’s preferences.
• Ensure guests’ requests are not delayed.
• Record and report all food-related complaints to the Chef immediately.
• Ensure team briefings are carried out before each service period.
• Monitor and maintain the operating systems of the outlet.
• Ensure that no standing bills stays on the system, and account for all voided.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Handle emergency and difficult situations.
• Adjust any modifications to checks or bills.
• Ensure that all staff in their sections are able to describe the dishes for the evening and any extra dishes (specials) properly and are well groomed, properly attired and efficient.
• Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Participate in monthly physical stock take of the Restaurant, including but not limited to glassware, plate and crockery.
• Develop and implement service-related training programs.
• Perform miscellaneous job-related duties as assigned.

Job Duties

• Ability to communicate in English
• Able to work in a team environment
• Highly Responsible and reliable
• Able to work well under pressure in a fast-paced environment

CA Concepts is made up of four exciting restaurants, Kulto, Chicco, Barrio by Kulto, and Cenzo! Interested applicants will be placed at one of the four locations. We are looking for a Restaurant General Manager who is passionate, motivated & energetic individual that is willing to learn, grow and teach hospitality to ensure a great experience for our guests.

Come and join our team where an exciting and fulfilling career awaits!

The role requires an individual with an outgoing personality who strives to provide our guests with the highest customer service while ensuring procedures and protocols are fully followed.

Attention to detail will be crucial to ensure that our guests have an exceptional experience.

The Role

• Leading service operations
• Up-selling products based on your extensive product knowledge
• Building and maintaining relationships with guests
• Maintaining guest satisfaction levels by being proactive in service operations
• Assuring restaurant set up is complete and walkthrough is done before shift
• Improving procedures and systems
• Conducting basic training and ensure Standard Operating Procedures are adhered to
• Talent Profile
• Excellent service attitude
• Outgoing personality and able to work in a high-volume environment with the team
• Experienced in service operations in a restaurant with minimum of 2 year of experience
• Wine knowledge or experience in wine service will be favorable considered

Attractive Package Includes Bonus + Incentive

5 Days Work Week

Interested applicants may email [email protected]

Job Description

A Chartering Manager is in charge of leading and guiding a team to meet the organisation's goals in the chartering business. Managing resources and risks, and negotiating with various parties on bunkers, spot and time charter deals as well as marketing tonnage are part of the job. The Chartering Executive / Manager evaluates potential business development opportunities to ensure profitability and competitiveness. This role requires sourcing optimal shipping solutions and maximising potential earnings while optimising costs. This job requires excellent communication and interpersonal skills, and the ability to conduct complex negotiations.

Roles & Responsibilities

Identify opportunities and execute voyages on chartering in tonnages in respective region.

Strategically select voyages that maximize earnings potential while ensuring operational efficiency.

Cultivating a robust customer network in respective regions

Analyse the freight market trend to review existing trends and develop new strategies

Work with Operation and Commercial teams to ensure smooth chartering operations

Perform accurate charter calculations

Negotiate and finalize charter party agreements

Monitor and manage performace of chartering business to optimise revenue

REQUIREMENTS

Preferably a Bachelor's degree in Maritime Studies or related field with minimum 2 - 4 years experience.

Ability to work effectively in a fast paced and dynamic environment.

Responsibilities

Business Partnering

• Participate in and be a thoughtful contributor at key management meetings and provide HR input for strategic business planning and budgeting processes.
• Develop and implement HR strategies and initiatives aligned with the overall Club strategy

Talent

• Manage the talent acquisition process, which includes recruitment, interviewing, and hiring of qualified job applicants in collaboration with hiring managers to understand skills and competencies required for openings
• Manage succession planning for all employees
• Salary benchmarking - propose competitive base salaries and benefits to ensure the Club’s salaries are market conform and can attract and retain talent
• Manage and oversee the bi-annual performance appraisal process
• Identify learning and development needs, implement training requirements and evaluate effectiveness of training and initiatives to ensure maximum benefit and return of interest

Operations Management

• Ensure HR operational excellence in data management, HR systems, payroll cycle including IR21, IR8A, on-boarding, off-boarding and exit process
• Prepare payroll related journal entries for monthly salaries
• Manage leave and liability process.
• Manage work pass processes, applications, cancellations, and renewals with MOM
• Prepare and administratively maintain employee documentation, including but not limited to employment contracts, settlements, letters documenting leave of absence, terminations, and other HR related matters

Employee Experiences

• Work with line managers and employees to establish and maintain a positive work environment which encourages the full use of the Club’s diverse talents and abilities
• Organise quarterly events to promote team bonding
• Create employee survey and execute action plans, engagement and communication activities throughout the departments
• Provide support to staff in various HR-related topics such as leave, time management, and compensation and resolve any issues that may arise
• Bridge management and employee relations by addressing demands, grievances, or other issues

Compliance

• Ensure compliance with labour laws and regulations, internal Club guidelines, code of conduct and procedures
• Develop and maintain the Club’s Employee Handbook
• Update policies due to legislative changes, internal changes or continuous improvement
• Ensure compliance with health & safety regulations at the workplace.

What you should do now

Apply to this job ad or send your CV across to me at [email protected] for a confidential discussion.

(Brunel International South East Asia Pte Ltd, Registration Number: 199603098R | Company License Number : 16S8067 | Eve Ng EAP Registration Number R2198025.)

Key Responsibilities

• Support the Finance Director to oversee all aspects of Finance Functions, such as Financial Accounting, Regulatory requirements, Operational and Management Reporting and Financial Controls
• Manage month-end Closing and Financial Reporting, both at Group and Local level
• Perform high level closings controls to make sure Financials are accurate, consistent and in line with expectations
• Ensure accurate and timely submission of monthly Financial, and Management Reports
• Responsible for regulatory reporting to MAS and other regulatory topics
• Liaise with internal and external auditors and tax authorities, to ensure that annual accounts and income tax and GST returns are submitted on time and in accordance with relevant requirements (IFRS, local GAAP and local Tax Law)
• Analyse and forecast P&L based on updated business conditions and support annual budgeting process
• Oversee the compliance of all accounting policies and ensure internal controls are aligned with the requirement of the Group and other Statutory or Governing bodies
• Support the Finance Director on Operational topics such as business continuity, procurement, and risk management
• Manage and coordinate processes with the offshore Shared Services Centre
• Drive process improvements and improve operational efficiency
• participate in ad hoc projects as assigned

Job Requirements

• Degree in Accounting or Finance with professional accounting qualification
• Knowledge of Credit Insurance market specificity an advantage
• 7 to 10 years of Insurance accounting and Reporting experience with strong knowledge of IFRS
• Good business acumen
• Strong analytical and problem-solving skills
• Self-motivated with strong sense of responsibility and ability to work independently
• Good interpersonal and communication skills
• Proficiency in MS Excel, knowledge of SAP an advantage

JOB SUMMARY

The housekeeping Manager is responsible for overseeing the cleanliness, maintenance, and aesthetic upkeep of the hotel, resort, or facility.

This role involves managing the housekeeping team, ensuring high standards of cleanliness and hygiene, coordinating with other departments, and maintaining inventory and supplies.

He/she will ensure a welcoming and sanitary environment for guests, promoting customer satisfaction and operational efficiency.

ACCOUNTABILITIES:

· Manage all functions related to the cleanliness of the hotel.

· Ensure rooms are clean and available to guests in a timely and efficient manner.

· Roster, distribute and delegate room and cleaning assignments to Housekeeping team members.

· Plan and conduct staff meetings to ensure open communication among team members.

· Monitor guest satisfaction and address feedback efficiently and effectively.

· Manage, train, and coordinate all housekeeping personnel to ensure they are performing duties (e.g., cleaning, health & safety compliance, mini-bar management etc.) correctly, efficiently and to the best of their ability.

· Keep abreast of advances in the housekeeping field to improve productivity.

· To constantly look at ways to improve operations and implement changes to provide better services to guests.

· Ensure Housekeeping policies procedures, and training are in place, maintained and adhered to.

· Manage labour, conduct regular inventory checks & audits, and develop progression plans.

· Purchase according to stock & inventory control, complying with departmental budget.

· Maintain working relationships with vendors and suppliers (e.g., pest control, landscaping etc.) to ensure effective quality products and services.

· To maintain flexibility to perform other duties and projects as required and deemed necessary to support the Hotel’s overall business objectives.

QUALIFICATIONS:

· Diploma In Hotel Management or ‘A’ Level qualification or equivalent

· Minimum 5 years of experience in a similar capacity in a hotel or Proven working experience as a Housekeeping Manager or in a similar managerial role.

· Familiar with Housekeeping operations with at least 2 years in a managerial capacity.

SKILLS:

· Good personal and customer service skills.

· Computer literacy and office administration skills.

· Proficient in Microsoft software, Outlook, and other hotel systems.

· Excellent training, instructional, and leadership skills.

• Singapore Based (Tanjong Pagar)
• 5 Days (Based on Roster)
• Salary: $3,000-$3,500
• 2 years of relevant experience; Assist the Front Office Manager and Assistant Front Office Manager.
• Career Progression Opportunities

Job Description

• To assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
• To welcome and bid farewell to all VIP guests.
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
• To handle complaints or incidents/accidents occurring in the hotel when necessary.
• Record all complaints into logbook for management and all departments' attention or follow up.
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
• Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Job Requirements

• Minimum 2 years of relevant experience

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Role:

Assistant Manager / Manager (Chemical Industry)

• Singapore Based (Tuas, West Singapore (Company Transport / Transport Allowance $120 if candidate possess own transport))
• 5 Days work per week (8am to 5pm)
• $5000 to $8000 depends on experience
• At least Degree in Mechanical Engineering / Chemistry or equivalent + 5 to 10 years of relevant working experience in Chemical Industry
• Strong knowledge of chemical plant management and ESH regulations
• Career Progression Opportunities

Responsibilities

Develop and implement department procedures, ensuring compliance with safety regulations and standards

Oversee and coordinate the daily engineering operations, including conducting routine

inspections and maintenance of machinery

Manage the maintenance budget, ensuring efficient allocation of resources

Supervise engineering staff, including hiring, training, and performance management

Prepare preventative and maintenance schedules

Identify and address potential issues before they result in equipment failure or downtime

Collaborate with other departments to prioritize maintenance needs and manage work orders

Manage inventory of maintenance equipment

Prepare and present reports on maintenance operations and costs

Keep abreast of advancements in maintenance and repair technologies

#SCR-vicky-wee

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

Wealth Relationship Manager

Working Days & Hours: Flexible
Working Location: Flexible
Salary Range: $3000-$4000 Monthly Allowance + Commission

• Proven Track Record: Join a team with a consistent track record of guiding entry level consultants towards quantum growth in production and earnings within the first year of joining.
• Compensation Package: We offer a fair compensation package to ease your transition into the FA team, ensuring you are well-rewarded for your efforts.
• Recognition: Experience success and walk amongst giants with a cohort comprising 40% Million Dollar Round Table (MDRT) qualifiers, numerous Court of Table (COT) qualifiers and 2 Top of Table (TOT) qualifiers.
• Proprietary Platforms: Differentiate yourself from industry peers by leveraging our exclusive platforms, offering you unparalleled opportunities to expand your clientele and network.

Unique Selling Points (USPs) of Company:

• Transformation and Empowerment: We have the ability and a proven track record of propelling newcomers to remarkable heights within the first year.
• Guidance for Excellence: Benefit from the company ecosystem and guidance, propelling you to excel.
• Mentorship Opportunities: Gain insights from experienced consultants through our mentorship programs, fostering your personal and professional growth.
• Fair Compensation: Enjoy a fair compensation package to support your transition and reward your hard work.
• Client Acquisition Platform: Never worry about shortage of leads; we provide a robust client acquisition platform for you to build your clientele.
• Comprehensive Training: Benefit from extensive training programs that will equip you with the knowledge and skills necessary to excel in wealth management, financial advisory, business owner planning, estate planning, property advisory, re-financing and more.
• Allowance Schemes: Take advantage of our monthly allowance schemes to provide stability of income while you grow your career.
• Business Essentials: Receive state of the art IT tools and our proprietary applications that will help you navigate the required administration and paperwork with ease.

Job Requirement:

• Diploma in any field
• Training provided

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

RELATIONSHIP MANAGER (ULTRA-HIGH/HIGH NET WORTH)

Job Description:

• Cultivate relationships with high net worth (HNW) clients.
• Comprehend the financial objectives of HNW clients and propose tailored wealth management solutions, including insurance, leverage products, structured products, and investment instruments, to foster the protection and growth of their wealth.
• Deliver exceptional customer service, ensuring a superior banking experience.
• Participate in networking and marketing initiatives to enhance the customer base.

Skills and Experience Required:

• 4 years of sales experience - banking
• Local diploma is minimally required
• CMFAS papers required

To apply online please use the apply function
(EA: 94C3609/ R21103354)

Manager, Digital Innovation (CIOO) (1-year temporary contract)

Work Location: Near Paya Lebar MRT

Working Hours: 9.00AM - 6.00PM

What you will be working on

Systematically promote digital and process innovation by:
• Designing and implementing processes to systematically discover opportunities where business processes could be further optimised and digitalised
• Working with such business owners to map and analyse their current processes and workflows
• Co-creating more optimal workflows and processes with such business owners, including simplification of operations and/or policy where suitable
• Co-creating digital solution proofs of concept (POCs) with such business owners where suitable
• Designing and tracking indicators to measure extent of optimisation and digitalisation of business processes

What we are looking for

Knowledge/prior experience in:
- Business analysis, design thinking (elicit business needs)
- Business process re-engineering, service design (mapping and optimising business processes)
- Solution engineering (design/propose digital solutions in alignment with business needs)
- Research methodologies (e.g. survey design and analysis)

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/9767

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

Morgan McKinley is seeking a Technical Project Manager for a 12 month contract assignment with a possibility to extend or to go perm!

Job Responsibilities:

• Review project plans to effectively coordinate and manage project activities.
• Ensure the integrity of backup processes, security protocols, and user help systems.
• Operate smaller budget projects with precision and attention to detail.
• Engage in consultations with users, management, vendors, and technicians to assess computing needs and system requirements.
• Facilitate meetings with department heads, managers, supervisors, vendors, and others to foster cooperation and address issues.
• Provide world-class technical support to users across software, hardware, and integrations.
• Acquire proficiency in the Workplace product and associated support tools.
• Investigate and troubleshoot technical issues and bugs reported by customers.
• Respond to customer inquiries and accurately reproduce their issues for engineering to develop solutions.
• Assist with other customer support responsibilities as required.

Skills & Qualifications:

• Bachelor’s degree in a technical field such as Computer Science, Computer Engineering, or a related discipline is required.
• PMI or PMP certification is preferred but not mandatory.
• Excellent verbal and written communication skills with a strong focus on problem-solving and attention to detail.
• Basic understanding of computer hardware and software systems.
• Familiarity with production processes, quality control, and techniques for optimizing manufacturing and distribution.
• Understanding of business and management principles involving strategic planning, resource allocation, and production methods.
• Basic knowledge of computer programming languages and technologies such as JavaScript, HTML, JSON, and REST APIs.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

About the job

Together with the team, you will support and navigate the growth of IKEA and steer the business towards sustained long term profitability, including securing financial business performance and compliance with policies and standards.

Your Assignment

• To lead the store Business Plan process together with the Steering Team and proactively work with local market data to understand people’s life at home and our customers experience across all touchpoints to provide relevant insights;

• To take the lead and drive performance update, commercial and operational insights (where possible) and secure the relevant inputs during the forecasting and budgeting process;

• To work closely with the Commercial Team in identifying commercial opportunities and promote the use of business case thinking when evaluating and acting on those opportunities;

• To drive and coordinate the financial business planning process and secure that the financial dimensions are aligned with the store challenges and priorities while involving and creating commitment among stakeholders;

• To have a good and full understanding of the Profit & Loss (P & L) for the store and steer actions to provide store in shape as new, managing and/or reducing costs while considering all impacts on the P&L and follow up on result and activate scenario plan (if applicable);

• To steer the effective use of staffing resources through using process effectiveness KPIs to ensure constant evaluation and improvement of our staff planning;

• To provide relevant, user-friendly business information, promote standardised reports and secure competence in the organisation to allow for analysis and understanding of the performance to make optimal business decisions; 

• To secure all investments are done with proper analysis/ ROI, considering all aspects of different projects;

• To ensure and implement relevant rules and guidelines in the areas of Risk and Compliance, cash administration routines, accounting rules among others

Your profile

• A strategic finance business partner with at least 10 years of leadership experience, strong analytical skills and commercial acumen to be able to translate business needs into financial consequences and solutions;

• A collaboration champion with strong influencing skills to navigate and succeed in a large matrix organisation;

• A leader who has experience in leading teams, preferably in retail environment coupled with budget and business steering;

• A retailer who contributes towards the business through actions and presence including weekends, public holidays and on rotating shifts

• Working days: 5 days work week
• Working hours: 8.30am - 5.30pm
• Salary: $4000 - $4500
• Location: Senoko (Woodlands)

Responsibilities

• Ensure documentation update and control based on regulatory and certification requirements (e.g. FSSC 22000).
• Liaise with government authorities to ensure conformance to relevant food regulations and halal requirements
• Conduct internal audit and handling of third party audits
• Ensure effective implementation of all matters with regards to quality assurance and control e.g. pest control, effectiveness of cleaning chemical
• Supervise the handling of customer complaint and review of corrective action reporting.
• Supervise implementation of product and process checking based on QAQC program.
• Supervise health cert application handling and export registration.
• Ensure implementation of annual vendor evaluation on food safety & quality.
• Provide food safety training and relevant refresher training to team

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Assistant Contract Manager [M&E Industry]

Basic: $4,000 - $5,800
Working Hours: 5 Days Mon-Fri (830am to 530pm)
Location: Redhill (Office)

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Responsibilities

• As part of Tender/Contracts Team responsible in Pre/Post-Contracts administration
• Prepare and analyze cost comparison
• Obtaining quotations, liaising and negotiate with sub-contractors and suppliers
• Prepare Variation Orders, claims, final accounts, settlement and sub-contractor payments
• To assist in contract administration, prepare progress claim(s) and liaise with the Client’s representative.
• Review and preparing of response for claims and variation costs;
• To compile subcontractor quotations and submit for review and approval;
• To review and verify the Subcontractor’s / Supplier’s claims and prepare payment certificates and to obtain approval from various approving parties;
• Preparation of final accounts and variation submissions;
• Any other contracts management related job

Requirements:

• Degree / Diploma in Quantity Surveying / Building or equivalent from a recognized University.
• Minimum 5 years of related working experience in industrial projects.
• Good working knowledge in Mechanical and Electrical.
• Good knowledge of Singapore health and safety rules and regulations.
• Good knowledge of materials and works for site usage
• Good knowledge on local pricings

As the Service Delivery Manager, you will be responsible for ensuring seamless service delivery while building and maintaining strong client relationships and ensuring the business delivers a high-quality customer experience. Your focus will need to include service delivery management, customer success, as well as internal and external relationship management ensuring client SLAs are met, satisfaction levels are high, opportunities for growth are realised and contract renewals are achieved

Role and Responsibilities

The Service Delivery and Manager main areas of focus are provided below as a guide:

Service Delivery Management:

· Build strong relationships across the business to maintain high levels of customer satisfaction.

· Owner of the escalation process the Service Delivery and Manager will take ownership of major incidents to ensuring coordination of resolving parties, effective communication to stakeholders and post incident review.

· Monitor, control and support service delivery; ensuring systems, methodologies and procedures are in place and followed.

· Challenge and assist the Operations Team in pursuit of high quality of service and performance; ensuring future demand from growth and projects is understood and factored into capacity plans for all associated teams and systems.

· Arrange, drive and direct internal and customer service review meetings covering performance, service improvements, quality and processes.

· Manage the SIP process for all customers ensuring it is kept up to date and all parties understand their obligations.

· Champion service and support in projects and developing a strong understanding of all projects ensuring service impact is minimised and agreed across all teams.

· Responsible to understanding and ensuring all customer’s service management statements of work are fulfilled as per the contractual obligations.

· Ensure all contractual obligations are being met and keep appropriate records.

· Ensuring all customer manuals (OSMs etc) are kept up to date by the Operations team.

The Knowledge, Experience and Qualifications required

· ITIL qualified.

· Excellent customer facing/customer service skills.

· Excellent written and verbal communication skills.

· Customer Centric, experience of working with multiple customers.

· Chairing and reporting service reviews for clients.

· Delivering against Service Level Agreements, customer commitments and Service Improvement Programmes.

· Service Management or Support in a diverse environment of incident management, escalation procedures and related disciplines.

· Transitioning of projects in and out of service teams.

· Experience managing Service Delivery across the end user support services (Service Desk, Infrastructure, Networking etc).

· Experienced Service Management professional.

· Experience of managing 3rd parties and 3rd party delivered services.

· Able to work under pressure and meet deadlines.

· Able to demonstrate a high degree of flexibility including out of hours working.

· Excellent organisational skills.

· Able to manage sensitive and sometimes confidential information.

· Self-motivation and able to take responsibility.

· Able to manage and prioritise and tasks and time efficiently.

Customer Success Management:

· Work with the Service Design team to help define and implement customer success strategies, ensuring customer retention and satisfaction, and advocacy.

· Create and manage customer success plans tailored to individual client needs and goals.

· Monitor client health scores and proactively address potential issues working with the relevant teams to ensure speedy resolution.

Client Relationship Management:

· Be an ambassador for Panoptics, working across the client base to provide effective communication on IT matters and build relationships to ensure effective dialogue.

· Maintain regular client contact outside of formal reviews, managing escalations and expectations particularly when they are unrealistic and/or challenging.

· Identify and capitalise on opportunities for up-selling and cross-selling additional services bringing in the relevant teams and/or colleagues to assist or to handover to.

What We’re Looking For:

As the first hire in the APAC region, the Senior Manager, Alliances Partnership will be responsible for building and managing strategic alliances with key partners across the Asia-Pacific region. Heavy traveling is involved to secure the partnerships. This high-impact role involves establishing and nurturing relationships with technology and channel partners, driving joint go-to-market (GTM) strategies, and executing partnership initiatives to expand market reach, increase revenue, and support the growth of the APAC business.

The ideal candidate is a dynamic and results-oriented professional with a deep understanding of the APAC business landscape, experience in partner management, and a strong track record of working with cross-functional teams to drive business objectives through partnerships.

What You'll Do:

• Define and execute the partner alliance strategy for APAC, aligned with global partnership goals and regional business objectives.
• Identify and onboard key strategic partners (technology, resellers, integrators, and distributors) across the APAC region, focusing on high-growth areas.
• Develop and implement GTM plans with partners, including co-selling, co-marketing, and demand-generation activities, to drive partner-sourced revenue and expand market presence.
• Own the APAC partner revenue targets; track, analyze, and report on partner performance, ensuring alignment with quarterly and annual growth objectives
• Define clear objectives, milestones, and KPIs to monitor and report on partnership performance, ensuring alignment with strategic goals.
• Work closely with the sales, marketing, product, and customer success teams to create and execute cohesive partner initiatives and leverage internal resources to optimize partnerships.
• Actively drive joint pipeline development, enabling new customer acquisition and existing customer retention and expansion.
• Establish and maintain executive relationships with partner organizations, acting as a trusted advisor and key point of contact for APAC partners.
• Monitor competitive activities and market trends within the APAC region to adjust partnership strategies and capitalize on opportunities.
• Develop and implement partner training and enablement programs to ensure partners have the knowledge and tools needed to effectively position and sell our solutions.

What You'll Bring:

• 8+ years in partner alliances, business development, or strategic partnerships, with at least 5 years of experience in the APAC market.
• Proven ability to build and scale partner ecosystems, with a successful track record of driving revenue growth through alliances.
• Strong understanding of SaaS partner dynamics and relationship building.
• Direct sales experience with proven record of exceeding pipeline and quota targets
• Ability to travel extensively, execute and drive results in a dynamic, fast-paced environment, especially as the first hire in a region.
• Exceptional verbal and written communication skills, with experience presenting to executives and stakeholders.

What We Offer:

• Enjoy flexible paid time off options for enhanced work-life balance.
• Comprehensive health insurance tailored for you, complete with an annual health check.
• Special discount on selected restaurants/shops through our food delivery partner.
• Employee assistance programs cover mental health, legal, financial, wellness, and behavior areas to ensure your overall well-being.
• Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
• Energetic work environment with a hybrid work style, providing the balance you need.
• Benefit from our family leave program, which grows with your tenure at Meltwater.
• Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

Where You'll Work: 60 Anson Rd, #18-03 Mapletree Anson, Singapore 079914

When You'll Join:

Nov 2024

Our Story

The sky is the limit at Meltwater.

At Meltwater, we believe that when you have the right people in the right working environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to analyze over a billion pieces of data each day and make better business decisions.

Our award-winning culture is our north star and drives everything we do – from striving to create an environment where all employees do their best work, to delivering customer value by continuously innovating our products — and making sure to celebrate our successes and have fun along the way.

We’re proud of our diverse team of 2,300+ employees in 50 locations across 25 countries around the world. No matter where you are, you’ll work with people who care about your success and get the support you need to reach your goals.

So, in a nutshell, that's Meltwater. We love working here, and we think you will too.

Equal Employment Opportunity Statement

Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.

All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.

Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

About STT GDC

Be part of a global leader in data centre solutions

ST Telemedia Global Data Centres (STT GDC) is a data centre provider headquartered in Singapore, with a global footprint in major business markets across Singapore, the United Kingdom, Germany, India, Thailand, South Korea, Indonesia, Japan, the Philippines, Malaysia and Vietnam. We harness cutting-edge technology to deliver a comprehensive suite of world-class, scalable and flexible data centre solutions, including connectivity and support services, designed to meet the evolving colocation needs of today and tomorrow. By joining our team, you’ll be part of a dynamic, fast-growing industry that forms the cornerstone of today’s digital world.

Why STT GDC

STT GDC’s internal culture is built on creating a forward-thinking, socially responsible environment that ignites positive change. We empower our employees to thrive in a workplace defined by excellence, innovation and growth, where collaboration and creativity can flourish.

✨ Empathy-driven culture: We lead with compassion and understanding, fostering a supportive and inclusive environment that values your well-being and voice.

We are looking for experienced Product Manager for HCM SaaS application, who shall do following:

• Manage the entire product line life cycle, from strategic planning to tactical activities.
• Support product positioning and customer demand, and guide product development from conception to launch.
• Evaluate product functionalities and performance and propose enhancements to products based on market feedback.
• Research and analyse potential partner relationships for the product and generate ideas to grow market share, improve customer experience and drive growth.
• Drive market research studies to explore new technology and oversee development of business proposals for new opportunities.

Requirements:

• Overall 15-20+ plus years of experience, primarily as an HR Expert in leadership roles and recently as Product Manager for enterprise HCM SaaS application
• Should have worked with leading corporate as HR Business Advisor, guiding on business growth in Asia market
• Should have worked in HR consulting, advising organisations of various sizes and from global market & regions, helping them with their unique growth requirements
• Must have recent 6+ years of experience working in Singapore market and helped companies grow in SEA, India, Australia and other global markets.
• Last 3+ years should be as Product Manager for HCM SaaS product suite, catering to Singapore customers, as well as growing product fit to other SEA and India markets.
• Should have manage whole product life cycle of HCM SaaS product suite for Singapore and SEA enterprise market, support product posiitoning and customer demand, evaluate product functionalities and performance, research and build product partnerships in the region, drive market research studies to explore technology stack as well as overseen development of business proposals for various new growth opportunites

about the company
As a leading bank with both a huge local and global presence, our client is constantly expanding their team of Relationship Manager to provide a seamless banking experience.

about the job

• Take charge of managing and building a portfolio of medium to large-sized SMEs in the various industry.
• Develop well-structured trade solutions that meets customer’s needs
• Prepare credit proposals and oversee the implementation and disbursement of credit.
• Ensure timely completion of credit reviews.
• Provide top-notch customer service to clients.

about the manager/team
You will be reporting to the Team Head to further grow and increase your exposure.

skills and experience required
A degree is minimally required. You should come with 5+ years of experience in the relevant area and well-versed with Trade, Lending, CASA, FX and Banassurance products. Importantly, you should have experience in credit underwriting and financial analysis

To apply online please use the apply function, alternatively you may contact Jamie Cai at 65106578.(EA: 94C3609/ R21103354)

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team :

The global Monetization Integrity team ensures TikTok users have a safe experience while viewing advertisements. They work closely with advertisers to create ad policies, manage content review processes, and more. As we continue to add advertising on TikTok, this team is critical in assuring a joyful and creative ads experience for the community.

Responsibilities :

- Building, developing, and measuring performance of key metrics to generate insights

Conducting data-driven research to resolve reported problems to determine their root cause using internal tools.

- Providing data-centric recommendations to stakeholders on how to solve business problems and to help them make holistic decisions.

- Defining, structuring and summarising large amounts of qualitative and quantitative data into digestible information for all types of audiences via reports, dashboards, and interactive visualisation.

- Collaborating with key stakeholders on various data science and content integrity quality management projects

- Leading communication both internally and externally, ensures the good running of various quality improvement workflows and workstreams with project management carried out

- Providing thought Project Management Capability to the wider MI team, evangelizing cross-functional collaboration and owning a number of shared goals with partner teams.

Qualifications

- Minimum Qualifications:

- 5 years of experience working in program or project management.

- Experience in program management on cross-functional projects.

- Working experience in content moderation and enforcement quality or similar domains.

- Experience in leading data-driven projects.

- Experience in providing data insights and analytical skills with SQL

Preferred Qualifications:

- Experience of working on UGC or PGC products.

- Ability to communicate effectively with leadership, managers, and peers.

- Experience working in ambiguity, achieving results in a fast-paced environment, and continually adapting to changing business needs

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Working Days & Hours: 5 days | Mon-Fri: 8am to 5pm
• Working Location: West Area (to be confirm)
• Salary: up to $8500 + AWS

Responsibilities:

• Responsible for APAC Finance – Singapore, China, Japan, Korea, Indonesia, Thailand, Vietnam.
• Finance Manger for Singapore and oversee the region.
• Finance duties for Singapore such as approving sales order release, approving payments, approving supplier invoices, customer/vendor creation/amendment, approve agents commission and customers rebate
• Monthly closing for these countries with respective Country Finance Leads
• Review of monthly financials such as sales, gross margin and expenses
• Review of monthly balance sheet reconciliations such as bank and petty cash
• Approval of monthly manual journal entries
• Approval of debit and credit notes
• Preparation of monthly APAC Management Meeting Powerpoint Slides
• Approval and submission of withholding tax, goods and service Tax
• Responsible for annual external audit and filing of corporate income tax computation
• Responsible for annual budget exercise
• Responsible for annual transfer pricing questionnaire exercise
• Lead MES (Major Exporter Scheme) renewal every 5 years.
• Ensure compliance with internal controls and company policies
• Submission of annual and half-yearly Letter of Representation to Group
• Liaison with internal stakeholders such as group treasury, internal audit, tax and compliance
• Liaison with external stakeholders such as bankers, external auditor, tax agents and government statutory boards such as IRAS, EDB

Requirements:

• Relevant Experience
• Travel to APAC when required
• Willing to Work in Start-up Environment

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Purpose

You are required to assist and support daily operations of the New Business Underwriting Support team.

The Job

· Working effectively with team members and parties from various internal departments, ensuring the service standards including TRTs and level of accuracy of the daily transactions processed are met

· Process daily incoming transactions related to New Business Underwriting Support

· Attend emails from intermediaries, external and internal customers, on enquiries and outstanding requirements/ actions related to policy issuance

· Support the daily operations of the admin team on processing of daily incoming applications and emails received from intermediaries, external and internal customers

· Coordinate and collaborate with intermediaries and internal stakeholders to ensure daily work issues are resolved to provide appropriate and timely services to customers

· Identify process gaps and manage process improvement within the New Business administration team

· Manage changes and enforce governance through providing overall guidance to staff on business deliverables; including managing staff resources, managing internal work-streams interdependencies

· Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks

· Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company

· Highlight any potential concerns/ risks and proactively share best risk management practices

Our Requirements

· Degree holder and above in related discipline (Banking/ Finance/ Business/ Accounting) with relevant insurance certifications preferred

· Minimum 4 years of relevant experience in the insurance industry or in an administrative capacity with an eye for details and meticulous

· Good interpersonal skills and communication skills – proficient in oral and written

· Computer literacy with good working knowledge of MS Office (eg Excel, Word) applications

· Problem solving, customer service orientated

· High level of integrity, take accountability of work and good attitude over teamwork

· Take initiative to improve current state of things and adaptable to embrace new changes

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

The Role

A senior client role within WTW’s Corporate Risk and Broking business, supporting growth and retention from the large/complex/multinational client space, reporting to the Head of Large Accounts, Asia. This role is expected to drive the growth, development and retention of WTW’s portfolio of large clients, including Multi-National Corporations, scaling the practice across Asia.

Success will be achieved by:

• Developing a best-in-class strategies to win and retain large clients, able to craft strategies to quantify, mitigate and transfer risk, taking advantage of specialist industry expertise and market know-how.
• Bringing the entire WTW value proposition to bear in the large account/MNC segment, with a principal focus on growth orientated activities working with existing and new clients.
• Extending WTW’s large account capabilities across targeted markets in Asia through personal expertise and the development and coordination of resources across geographies and lines of business.

Key responsibilities include:

• Working with the Asia Large Accounts Leader to meet new business and retention targets, managing pipelines and investments to support profitable growth.
• Working with senior stakeholders to utilize and embed key client frameworks including account planning and cross selling to drive commercial outcomes across the segment.
• Coordinating senior internal and external resources to deliver outstanding results for clients, ensuring client satisfaction, positive net promoter scores and client retention.
• Shaping and leading thinking at all levels of client organizations to influence positive outcomes for WTW.
• Represent WTW in relevant industry communities to deliver industry-specific expertise to our clients.
• Partner with business leaders to negotiate pricing/fees and ensure client relationships are secure and financially sound.
• Act as a role model throughout WTW by embodying our values of client focus, teamwork, integrity, respect, and excellence.
• Maintain a detailed knowledge of products and services offered by WTW.
• Ensure compliant processing of contracts as per applicable regulatory requirements.

The Requirement

• Educated to degree level with ACII, ACIM or equivalent industry accreditation preferred.
• 10+ years experience in the Insurance industry, (Some of this experience in Asia is preferable but not essential)
• Extensive client facing experience and familiar with large and complex global Retail client requirements.
• Comfortable in operating with a growth orientated agenda and KPI’s.
• Strong client networks and industry centers of influence.
• Can demonstrate ability to navigate and bring the best results from our business.
• Ability to build, maintain and manage multiple relationships at the most senior levels within client organizations.
• Ability to influence key stakeholders (internal and external) via formal and informal channels.
• Track record of growing large account portfolios.
• Ability to diagnose complex client issues, comprehend the full breadth of WTW’s services, blend them into practical solutions that meet our clients’ needs, and articulate them to C-Suite buyers across multiple disciplines.
• Ability to successfully direct multiple projects and ensure quality deliverables on time and within budget

Equal Opportunity Employer