Typically work for a variety of food establishments, from fast food and casual dining to trendy bistros and fine dining destinations, to ensure that diners have a positive experience. Shall work closely with upper management to implement various policies related to topics such as customer service, staffing, food safety, dress codes, tips and scheduling. Staffing is often the responsibility of the Restaurant Manager with duties including recruiting, hiring, training and evaluating employees for all areas of the restaurant. They typically handle scheduling, time off and payroll for the staff.

Another major part of the job is to oversee smooth operations in all areas, including the front of house, kitchen and bar areas. This might involve assigning Servers to tables, assisting front-of-house staff and helping out in different parts of the restaurant when it’s busy or understaffed. They may also be responsible for managing budgets and placing orders for products and supplies.

Managing a restaurant often means juggling several tasks at once, especially during the busiest parts of the day. Restaurant Managers should have the following qualifications to fulfill the role successfully:

• Previous restaurant experience

• Management or supervisory experience

• Customer service skills

• Training in food safety

• Financial literacy

• Inventory control skills

• Knowledge of restaurant management software

• Ability to handle a fast-paced work environment

A requirement of hold associate or bachelor’s degrees in restaurant management or hospitality management, which can help them handle complex job duties easily. Others may hold a Food Protection Manager Certification or have related degrees that help prepare them for this job. For instance, the Manager might hold a culinary arts degree, which gives them a better understanding of kitchen operations.

Key Responsibilities:

• Develop and execute digital marketing strategies to grow brand presence on Google, Xiaohongshu, TikTok, and other relevant platforms.

• Plan and manage content creation, including copywriting, video, and visual assets, tailored to each platform’s audience.

• Monitor and analyze campaign performance across platforms, making data-driven adjustments to maximize engagement and ROI.

• Identify and leverage trending topics and content opportunities to engage audiences and build brand affinity.

• Manage SEO, SEM, and other paid marketing initiatives on Google and other search engines.

• Collaborate with cross-functional teams, including design, product, and sales, to align marketing strategies with business goals.

• Maintain up-to-date knowledge of platform best practices, algorithm changes, and new features.

• Develop reports and insights on campaign performance and digital growth metrics.

Qualifications:

• Bachelor’s degree in Marketing, Communications, or a related field.

• Proven experience (3+ years) in digital marketing, with a strong focus on Google, Xiaohongshu, TikTok, and other social media platforms.

• Demonstrated success in creating and managing campaigns on multiple new media platforms.

• Strong analytical skills with experience in data analysis, KPI tracking, and report generation.

• Excellent written and verbal communication skills in both English and [Chinese or relevant language].

• Creative mindset with the ability to adapt quickly to changing digital trends.

• Knowledge of SEO, SEM, and digital advertising.

Preferred Qualifications:

• Familiarity with additional social media platforms and emerging trends.

• Experience in the home renovation, interior design, or furniture industry.

• Proficiency in graphic design or video editing tools is a plus.

About the Role

The Group Account Director (GAD) / Business Director (BD) role is a crucial day to day client management role within the team. The successful candidate will have extensive experience working with multi-channel, global brands, closely with all departments to develop forward thinking, meaningful cross channel content. As the GAD / BD, you will also be a trusted partner to all stakeholders.

What You’ll Do

1. Key responsibilities:

• Develop a strong relationship with senior clients and be able to hold their own with senior stakeholders internally and externally. Partner with them to help drive their business and brand growth.
• Think beyond the day-to-day to the next 6 months and plan for longer term opportunities, and be responsible for quality of output on projects
• Bring strategic insight to discussions and ability to refocus cross-functional teams across op-cos and clients using strong persuasion and negotiation skills.
• Drive forward impactful creative, partnering with the creative teams to set the work up for selling to clients, and always pushing for better.
• Assist in the development of project briefs and is involved in the longer-term brand/marketing planning
• A strong, proactive problem-solver who is also highly effective at managing upwards.

2. Strategy

• Partners with strategists to drive the creation and exposition of great strategy, geared to deliver an end to end experience, and across all touch points
• Helps to defines client’s business/project objectives. Shape and deliver an over-arching brand strategy
• Ensures there is rigour around briefs and briefing process
• Expert in clients research methodologies and uses them to build ideas rather than stagnate them.
• Leads relations with media partners and third parties to identify right channels and activate appropriately

3. Creativity

• Leadership provides the environment for big, bold and bionic ideas to flourish
• Leads creative ambition across agency and client teams
• Leads on ideas. Is able to see potential, shape, build and interrogate them
• Knows how to challenge, influence and protect work with senior-stakeholders and through research and regulatory checks
• Creates ground for positive reception to ideas and excels in presentation of creative work
• Leads on making sure ideas are executed best for each channel

4. Client Management and External Parties

• Gain trust, authority and respect from the client at all times and strive to exceed their expectations.
• Develop an excellent understanding of the client’s business, brand and processes.
• Be aware of the bigger picture of the total account and share best practice with the team and the client.

5. Team Management

• Full responsibility for all personnel issues including identification of individuals’ training and development needs, employee welfare and any discipline matters.
• Support team members in the pursuit of delivering the highest standard of service to the client.
• Motivate and encourage the team so that together you strive to achieve client satisfaction in all you do.

6. Leadership

• Leads effective relationships with senior management, clients and stakeholders to create best possible outcome
• Owns client relationship and partners with senior stakeholders to deliver best outcome
• Leads the account to improve the quality of work & drive effective ways of working
• Navigates unknown or difficult situations to avoid conflict and create a good outcome. This includes understanding the culture, and ways of working of the various opcos to ensure everyone comes together to produce the best work, in a happy environment.
• Exceptional presentation and communication skills – acute listening, persuasion and conviction
• Leads the pastoral care of their team, is a role model to the department and respected agency wide

The Audit Manager manages a portfolio of engagements to provide assurance and audit support services, delivering high quality audit services. You will provide leadership on audit and assurance engagements, with a focus on financial services clients which includes engagement planning, execution and finalisation of an audit and assurance engagements and leading the team to handle such engagements. You will be fully accountable for the engagements and will be tasked with ensuring that the engagement process against budget and timeline is closely monitored.

You will develop and maintain long-term client relationships, with a focus on business development. You will review and provide key technical expertise to ensure the quality of audit work performed is compliant with professional and regulatory standards and requirements. You will also undertake a role in professional development activities such as training, staff recruitment and performance management.

Key Roles & Responsibilities

• Identify client’s business and key risks
• Analyse the impact of changing business environment on client’s business
• Implement and provide input to engagement plan
• Perform assurance engagements in compliance with professional standards, AML/KYC, MAS regulatory reporting and related compliance areas.
• Propose resolutions to accounting and auditing issues
• Review information accompanying the assurance report in accordance with applicable framework
• Identify areas for personal development to improve work performance
• Facilitate effective communication within the cross functional and culturally diverse team
• Lead and coach junior team members to achieve technical competency and efficient performance
• Identify ethical conflicts in the work environment

Job Requirements

• Degree in Accountancy, preferably with a recognised professional qualification
• 7 to 10 years of relevant work experience, preferably from an international accounting firm
• Must have experience working on financial services engagements, i.e., insurance, banks, payments, asset and wealth management, etc.
• Must have experience working on regulatory audits, preferably on Singapore engagements
• Experience in building/setting up a new team/function would be advantageous
• Excellent communication skills to work effectively and efficiently across all levels
• Good understanding of corporate governance, regulatory compliance, audit standards and accounting principles
• Possess positive “can do” attitude to challenges and the agility to multitask effectively across competing priorities

Job Description

• Perform cash, securities, net asset value and derivative positions against counterparty’s or custodian’s records.
• Ensure reconciliation discrepancies are followed up with counterparties and custodians and all breaks are explained and resolved in a timely manner.
• Generate and prepare monthly, quarterly and ad-hoc valuation reports for internal and external clients.
• Prepare numbers for regulatory surveys and internal management reporting.
• Review of semi-annual and annual reports to unitholders prepared by service providers.
• Prepare and send out reports to relevant parties timely.
• Assist in ensuring that all procedures performed by the team are in accordance with the Operations Manual.
• Assist in coordinating portfolio transition matters with clients, internal departments and custodians.
• Problem solving on any deliverable issues.
• Attending to queries from internal and external parties.
• Review and streamline processes to improve efficiency and reduce risk.
• Assist in projects undertaken by the team.

Job Requirements

• Degree, preferably in Business, Finance & Accountancy
• At least 5 years in Asset Management Operations or investment service support experience. Need to have proven working knowledge of equity, fixed income and derivative products.
• Advanced securities product knowledge and fund accounting experience will be a plus.
• Meticulous and self-motivated individual, able to work under pressure, and simultaneously handle multiple assignments.
• Team oriented, with excellent interpersonal skills and ability to forge strong relationships with internal and external clients
• Strong verbal and written communication skills
• Strong analytical and problem-solving skills
• Proficient in Microsoft Office, in particular, MS Excel and Word

Other Information:

Lion Global Investors Limited is committed to equal employment opportunity. Our employment decisions are made based on job requirements and qualifications, and regardless of age, race, gender, religion, marital status, family responsibilities, or disability.

Please refer to our Data Protection Policy Statement on how we may collect, use and disclose your personal information. https://www.lionglobalinvestors.com/en/data-protection-policy-statement.html

Please be informed that only shortlisted candidates will be notified.

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.


Responsibilities

• Oversee client accounts, focusing on revenue growth by securing new accounts and expanding existing ones.
• Maintain comprehensive and accurate client information.
• Coordinate proposals from presales and provide precise quotations based on client needs.
• Ensure customer satisfaction by managing all project-related matters, including payments.
• Coordinate tender briefings and lead bid reviews with presales teams.
• Ensure the completion and quality of proposals in collaboration with presales teams.
• Prepare quotations for client opportunities.
• Track and manage timelines, submitting updates to other functional teams.
• Ensure consistency within internal teams and allocate appropriate resources for client engagements.

Requirements

• Experience in a technical sales or services environment.

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Please WA Jian Wei @ 87389860

Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Account cum Admin Executive

Working days: 5days

Working Hours: 9am – 6pm

Working Location: Chinatown
Salary: $2750 - $3250

Responsibilities & Duties

Account

• Maintaining accounting and related records (HongKong , Korea, UK,

Netherlands, Germany etc.)

• Completing the periodic and annual audit

• Ensure payments are checked, verified, authorised and approved

• Timely preparation and closing of accounts

• Support and advise project team on financial & accounting matters

• Review and implementation of accounting procedures and policies

Admin

• Manage general communication such as post, deliveries, couriers, etc.

• Manage supply of stationery and other office supplies

• Coordinate the travel arrangements for office on their travel arrangements

and logistics (bookings, visa applications, invitations letters)

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

About Stone Cybersecurity Pte Ltd

At Stone Cybersecurity, we're on a mission to safeguard businesses in an increasingly complex digital landscape. Our team is a tight-knit group of cybersecurity experts and passionate sales professionals who thrive in a collaborative and fast-paced environment. We value innovation, continuous learning, and a strong focus on delivering exceptional results for our customers. We offer competitive compensation, a comprehensive benefits package, and ample opportunities for professional growth.

The Opportunity:

As a Sales Account Executive at Stone Cybersecurity, you'll be a key player in our growth and success. You'll have the opportunity to build a lucrative career while making a real impact on enhancing the security posture of organizations across various industries. We're looking for a highly motivated and detail-oriented individual with a strong sales background who is eager to learn about cybersecurity and thrives in a results-driven environment.

Key Responsibilities:

• Hunt and Conquer: Proactively identify and pursue new business opportunities within our target market, building a robust pipeline of qualified leads.
• Close with Confidence: Lead the entire sales cycle from initial contact to contract signing, showcasing your expertise and closing skills.
• Build Lasting Relationships: Develop and nurture long-term relationships with key accounts, becoming a trusted advisor and advocate for their cybersecurity needs.
• Collaborate for Success: Work closely with our technical team to understand customer requirements and tailor solutions that exceed expectations.
• Drive Results: Achieve and exceed sales targets, contributing to the company's overall revenue growth.

What You Bring:

• Sales Acumen: Proven success in a sales role, with 2+ years of experience. Experience in the technology industry is a plus, but not required.
• Eager Learner: A strong desire and aptitude to learn about cybersecurity and our solutions. We will provide comprehensive training to get you up to speed.
• Communication Powerhouse: Excellent communication and presentation skills, with the ability to articulate value propositions effectively.
• Strategic Mindset: A knack for identifying customer pain points and aligning our solutions to address them effectively.
• Drive to Excel: A high degree of self-motivation, resilience, and a passion for achieving exceptional results.

Rewards You Deserve:

• Competitive Compensation: Earn up to SGD 100,000 annually with our generous 50/50 OTE (On-Target Earnings) structure, commensurate with your experience and performance.
• Comprehensive Benefits: Enjoy a full range of benefits, including medical insurance (Inpatient and outpatient for both GP and Specialist), Dental Benefits, and Flexi Benefits.
• Growth Potential: Advance your career with ongoing training, professional development opportunities, and a clear path for upward mobility.

Ready to Make Your Mark?

If you're a driven sales professional with a desire to break into the exciting world of cybersecurity, we want to hear from you. Send your resume and a brief cover letter outlining your interest and qualifications to [email protected]

The Company

We are seeking an experienced Change Manager to lead change initiatives within our client's regional FMCG operations. This role is essential in driving successful transitions, fostering engagement, and ensuring employees are prepared to embrace new systems, processes, and organizational changes. If you have a strategic mindset, excel in managing the people side of change, and thrive in dynamic, multi-location environments, this opportunity is for you!

The Role

• Develop and implement change management strategies tailored to local business needs and aligned with organizational goals.
• Engage key stakeholders, including department heads, team leads, and change advocates, to secure buy-in for change initiatives.
• Create and deliver clear, localized communication plans to inform employees about change impacts, key milestones, and benefits.
• Conduct impact assessments to evaluate how changes will affect local business units and address any readiness gaps.
• Prepare the workforce for transitions by providing relevant tools, training resources, and ongoing support.
• Monitor employee engagement and adoption levels, identifying resistance and implementing targeted interventions like coaching or additional training.
• Track and report progress on change initiatives, gathering data to inform continuous improvements in the change approach.
• Provide post-implementation support to ensure changes are embedded in local operations and address any ongoing challenges or feedback.

Your Profile

• Bachelor’s degree in Business, Organizational Development, HR, or a related field (Master’s preferred).
• Minimum 5 years in change management or organizational development, with experience in multinational environments.
• Proven experience in successfully driving change within complex business settings.
• Proficiency in change management principles, methodologies (e.g., Prosci ADKAR), and best practices.
• Strong communication, interpersonal, and stakeholder management abilities.
• Ability to influence and foster engagement at all organizational levels.
• Analytical and problem-solving skills, especially in assessing change readiness and managing interventions.

Apply Today

Please send your resume, in WORD format only and quote reference number GO13106638, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No.: 07C5595 | Gabriela De Brito Lopes Prestes Oxby EA Registration no.: 1989404

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About Trust & Safety

Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

As one of the safety team members for AIGC & Vertical Search Safety, you will have the opportunity to own and drive the safety features and strategies for our short video platform, ensuring our platform is safe for our global community. You will work closely with policy leaders, program managers, engineers, and data scientists around the world to design comprehensive strategies and plans. Your work will help us analyze and identify risks, own designing features, working with engineering to build them, testing and rolling out solutions, then continuing to monitor and improve them after they ship, keeping our users safe as new threats and opportunities evolve.

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance. This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.

What will I be doing?

• -Your scope includes the safety of all TikTok Search GPT bot and Vertical Search related features, including GPT bot interaction safety, AIGC search result safety, Photo and Text Search, LIVE Search, etc.
• You will define a safety product roadmap, set metrics to measure effectiveness, and drive cross-functional efforts to achieve success.
• You will analyze and identify risks and leverage in-app product solutions or back-end processes to effectively address risk and work with the engineering team to implement product solutions.

Qualifications

Minimum Qualifications

• You should have product management experience in Consumer-Facing mobile or web internet industries
• You have the ability to identify, analyze and design product solutions; a proven track record of pushing ambitious product changes
• You have good cross-functional project management skills, good communication skills; a passion to unite people behind a common goal; ability to work across time zones and locations

Preferred Qualifications

• You have extensive relevant experience -- in Trust and Safety, integrity, minor safety, fraud detection, or other relevant experience
• You have experience building social networking or video content applications, or other consumer internet applications
• Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role

Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

about the company

My client is a renowned technical textiles manufacturer in Singapore

about the job

• Expanding company customer base through direct efforts and established networks
• Drive business development strategies and explore new business opportunities
• Identify potential clients, industries, and market segments for expansion
• Develop new projects, achieve sales target and business development goals in terms of revenue and sales margins
• Preparing tender documents, presentations, negotiation terms.
• Analyse market conditions, review customer information

skills & experience required

• Master / Degree / Diploma in engineering / sales & marketing / business
• Min 5 years of sales experience in B2B sales - ideally from construction / Machinery / Technical Textiles
• Keen / willing to travel to ASEAN region for work (about 50%)
• Hybrid work mode and able to operate independently
• Comfortable working in a start-up work mode environment
• Able to inplace systems and procedures

If you are interested in the position

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

• Oversee assigned product portfolio and generates sales to achieve revenue, target, and budget.
• Enhance professional and technical knowledge of sales product.
• Perform and assess market and competitive analysis to develop efficient business strategy and generate higher sales revenue.
• Develop strategic relationships with product vendors and partners to provide solutions to partners and end users.

Requirements:

• Diploma in Information Security or equivalent
• At least 2 years of experience in managing Network Security / Electronic / IT products.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

• Manage the Influencer strategy through gifting, events and activations, and social content.
• Handle the development and performance of influencer marketing campaigns across social and offline channels.
• Build-up the growing Influencer team, optimizing and scaling the existing programs, work closely with the in-house Creative team to drive impact across all social channels.
• Establish and build relationships with key industry partners on social platforms.

Requirements:

• Degree and above
• At least 5 years of influencer marketing, social media experience in the E-Commerce, Fashion/Retail industry.
• Skilled in leading social media platforms (TikTok, Instagram, YouTube, Twitter, Facebook, etc.) and understands digital marketing trends.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Responsibilities

• Plan, execute and manage insolvency and restructuring engagements such as liquidation, receivership, judicial management, scheme of arrangement, special accountant, debt restructuring and bankruptcy work
• Liaise with internal and external stakeholders such as clients, creditors, debtors, etc. in writing as well as business meetings
• Review financial position, conduct financial analysis and develop turnaround strategies for clients in financial distress
• Participate in business development and client relationship management
• Review and ensure completeness and quality of work and compliance of all statutory and/or regulatory requirements of the engagements
• Assist the Director in practice development matters and activities
• Coach, motivate and develop junior members within the team

Job Requirements

• Degree in Accountancy, ACCA, CA or equivalent professional qualification
• Able to work independently and lead in a team, manage projects and meet project deadlines
• Candidates with at least 2 to 3 years of proven and relevant insolvency experience in PAC firms will be considered for the Senior position. Candidates with more than 3 years of relevant experience may be considered for the Assistant Manager position.
• Strong business acumen and logical thinking / analytical skills
• Excellent verbal and written communication, negotiation, and interpersonal skills.

The Company

Our client, a leading global retail firm is seeking an FP&A Manager to support the Asia Finance Director. This pivotal role involves acting as a strategic finance business partner to the regional leadership team, delivering accurate and timely financial insights to drive informed decision-making and robust business control. The FP&A Manager will collaborate closely with various regional functions to optimize financial performance and provide critical insights to support business objectives and enhance overall outcomes.

The Role

You will deliver timely, accurate financial insights to support management and the regional finance team in key areas of control, including variance analysis, capital expenditure tracking, and ad hoc cost analysis. Coordinate with business teams across the budgeting cycle, strategic planning, internal processes, and reporting schedules, ensuring timely deliverables in a matrix environment. You will collaborate with regional functions based in Singapore on managing corporate costs, payroll, cash flow, balance sheet, P&L, and statutory audits. Provide scenario analysis to inform decision-making and drive growth, while identifying opportunities for process and reporting improvements. Lead or pilot tools and initiatives to enhance business efficiency, including ongoing development of financial systems, with additional duties as assigned by management.

Your Profile

We are seeking for a talent with a minimum of 8 years of professional experience with a solid foundation in accounting and financial planning, ideally within the retail or FMCG sectors. Prior experience in financial controlling is advantageous. Proficiency in SAP, or other performance management software is preferred. The ideal candidate is energetic, driven, and proactive in achieving results, with a quick learning ability and a strong grasp of key business drivers. Excellent organizational skills and the ability to manage multiple deadlines are essential, along with a collaborative spirit to work effectively within diverse teams. Strong communication skills are critical, enabling effective interaction across all levels and functions, along with advanced skills in Excel and PowerPoint.

Apply Today

Please send your resume, in WORD format only and quote reference number SN09198645, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd | Co. Registration: 200612189E | EA Licence No: 07C5595 | Suriani Norahim | EA Registration No: R1109288

• Administer all direct sales channels and the procedures related to bidding which is essential for the operation.
• Engage with designated or agreed-upon clients or prospects to advertise business offerings in a particular region or industry.
• Focuses on reaching personal sales targets, developing new business prospects, building connections with customers, and effectively addressing specific customer issues.
• Create product and service solutions, along with customized contract conditions, that satisfy clients' mid- to long-term needs while taking into account the advice of relevant internal specialists.
• Present the proposed solution to client representatives, then negotiate a deal within predetermined commercial constraints.

Requirements:

• Diploma and above
• At least 5 years of Sales experience in Marine Sector.
• Excellent leadership, communication, and interpersonal skills.
• Proven experience in developing strategic sales plans.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client is specialized in the production and distribution of disposable medical devices.

• Develop and implement sales strategy to achieve the company's goals and objectives in the Cardiology and Radiology product lines both in Singapore and Malaysia.
• Create and execute business plans and key account plans to meet sales targets.
• Identify key decision makers and influencers and leverage relationships to support the introduction of the assigned products.
• Manage new product launches in Singapore and Malaysia.
• Gain insights into competitor actions and devise strategies to proactively address them.

Requirements:

• Degree in Science or equivalent
• At least 5 years of medical device sales experience in Cardiology and Radiology Products.
• Strong connection with key leaders in both Singapore and Malaysia.
• Able to build and maintain effective business relationship.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Purpose:

The Senior Associate / Assistant Manager, Sustainability & Communications, will play an integral role in fostering collaboration and synergy between business groups (BGs) and key stakeholders to advance purpose-driven sustainability initiatives and impactful communications. The role will support sustainability reporting/disclosures, stakeholder engagement, and the development of targeted communications strategies aimed at enhancing the Group’s recognition as a leader in sustainability, as well as its positioning as the preferred business partner and customer of choice.

Key Responsibilities

Sustainability:

· Build and maintain close communication with Sustainability leadership and team members across the Business Groups (BGs).

· Act as a point of contact between BGs to ensure alignment of directions, expectations, communications and effective knowledge sharing.

· Support benchmarking exercises, provide recommendations for improving sustainability practices in line with global and industry benchmarks.

· Assist in sustainability reporting and disclosure activities for various business groups.

· Manage stakeholder engagement with key external partners (government, NGOs, industry bodies, think-tanks etc), and integrate feedback for continuous improvement.

· Collaborate with internal functions across BGs to enhance sustainability initiatives and management reporting.

· Stay informed about industry trends, regulations, and best practices related to sustainability.

· Perform any other tasks as required

Communications:

· Support the development and execution of communications strategies that increase engagement, brand awareness, and effective programme storytelling

· Collaborate closely with business group communications teams to identify target audiences and develop integrated communications plans across different channels and segments that align with the company’s business objectives.

· Partner with internal and external stakeholders to implement communication plans that promote sustainability programme

· Support media engagement strategies, analyse media coverage, and provide insights to inform communications strategies.

Qualifications and Experience

· Bachelor’s degree in Sustainability, Communications, or a relevant field.

· Minimum of 5 years of experience in sustainability, CSR, or communications in a corporate setting.

· Experience in forestry, palm oil, or resource-based commodities is preferred.

· Strong business acumen to align messaging with business goals.

· Excellent ability to craft compelling stories and identify key narrative angles.

· Strong communication, presentation, and interpersonal skills.

· Ability to travel frequently.

Key Competencies:

· Confident, mature, and resourceful, with excellent attention to detail.

· Entrepreneurial mindset with a positive, can-do attitude.

· Team player with strong influencing skills and the ability to work independently.

· Adaptive to a dynamic environment, with the ability to manage multiple stakeholders and projects effectively.

• Lead and oversee the CORENET submission process for Architectural Packages/Technical Submissions; functioning as a trusted interface for all regulatory work.
• Guide the technical direction of each project, bringing clarity to teams in crafting and refining architectural submission packages for local authorities.
• Ability to guide/implement and coordinate submissions within Revit Architecture, ensuring they meet the rigor required for approval.
• Navigate project submissions with a keen understanding of regulatory standards, building compliance documents that address every detail.
• Maintain strict oversight on document revisions, preserving the quality and consistency of each deliverable.
• Assume responsibility for project areas as needed, steering design elements to align seamlessly with statutory regulations.
• Support Architects, Designers, and Project Leaders in implementing adjustments, harmonizing design packages with Authority feedback and code

Requirements

• Diploma/Degree in Architectural, Civil, or related Design Discipline
• At least 5 years of prior experience in an Architectural or Professional Engineering Consultancy
• Strong knowledge of Corenet submission; the ability to properly perform submissions is crucial
• Excellent problem solving and analytical skills.
• Able to work with different external stakeholders and key partners

Bayes provides career opportunities with reputable and progressive Employers and prioritizes the interests of all whom we represent. If the role resonates with you and your professional experience complements the responsibilities listed, send your resume to [email protected]

All personal data supplied will be treated in confidence, and as permitted by law. For further enquiries, please visit our website which shares our Privacy and Data Protection Policy.

Dickson KOH | Managing Partner
Head, Infrastructures Practice
EA Registration R1103367

FCM is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events.

About The Opportunity

This is an opportunity to work closely with the Global Head of PR and Communications, and Asia’s Head of Marketing to lead the strategic development and hands-on execution of Corporate PR strategy to position the company, its corporate brands and executives in top-tier domestic media outlets in countries Singapore, India, Hong Kong, Mainland China, Japan and Malaysia.

You will also support FCTG Asia’s leisure brands including Scott Dunn, Discova, and Cross Hotels & Resorts with press releases and reactive PR.

Leverage on your experience in media relations, public relations and senior stakeholder engagement to build, drive and deliver media and communication strategies and corporate marketing programs across the region. This is a pivotal role where you will lead the direction, having a direct contribution to, and impact on the achievement of our business goals.

Key duties & responsibilities:

• Annual PR Strategy
  Develop a full-year region-specific PR strategy & activity plan for FCM Asia in collaboration with Regional Brand Marketing and Operations that reflects business objectives. Devise accompanying regional narrative to engage with key prospects and customers that elevate our brands and promote the industry and benefits of travel management consultancy.
• Local PR Activation
  Execute PR activities, initiatives and events to engage with key stakeholders in Asia. Create news-worthy stories that capitalise on trending topics, while pitching latest developments and securing commentary opportunities for business leaders. To work with the Global PR & Communications and Corporate Brand Marketing teams to ensure that all PR activity appropriately positions each of our FCM Asia as leaders in their segment.
• Press Office
  Act as the main point of contact for media in Asia. Respond quickly and accurately to day-to-day journalist enquiries escalating with the Global PR & Communications and senior leadership as appropriate.
• Media Relations
  Cultivate strong relationships with top tier Asia travel/trade, news, business and consumer media and their contributors. Secure regular briefings to ensure that FCM, Scott Dunn, Discova, Cross Hotels & Resorts remain top of mind. Proactively pitch original story angles and the latest company news alongside local developments and initiatives. Maintain and develop a database of key Asian media contacts. Work closely with Head of Marketing and Brand Managers to advise and guide limited outreach in select Asian countries.
• Social Media
  Work in partnership with the Content team to use social media channels to engage with Asia-based journalists (e.g. monitor blogs/Twitter feeds of top-tier media for feature story opportunities and pitch media online when relevant).
• Crisis Communications
  Support the Asia Leadership teams (Marketing & Senior Management) on issues affecting the company. Develop speed to market & crisis communication response - gather facts, and create reactive media statements and FAQs while keeping the Global PR & Communications informed. Field and respond to incoming media requests to positively position FCTG Corporate Brands.
• Media Events
  Able to independently organise and facilitate media events.
• Press and Briefing Materials
  Oversee development, approvals and updating of press kit materials, including press releases, fact sheets, bios, backgrounders, etc. for Asia. Prepare briefing materials and messaging/positioning documents for executives in preparation for media interviews.
• PR Measurement & Evaluation
  Measure results and impact of PR outreach in alignment with key performance indicators (KPIs) and leverage media monitoring & measurement tools. Focus on top-tier media and feature story press coverage in the domestic market. Contribute to Global PR reports and keep regional brand and operational teams updated on resulting coverage.
• Customer Communications
  Assist with customer communications when needed including service emails, and incidents Crowdstrike etc. Assist the Head of Marketing of Asia with proofing and editing of communications when she is unavailable to support the team.
  Assist with events including but not limited to; Singapore Summit, GBTA India, town-hall meetings, and annual kick-off meetings. Help to keep colleagues informed and engaged by celebrating achievements and sharing details of relevant regional news and initiatives on Workplace, and briefing Social Media team to post on News page and Social Media channels.

We’d love to hear from you if you have...

• At least 6 years’ experience in public relations, having held a similar in-house or PR agency position
• Bachelor’s degree (ideally in Communication, Journalism, Marketing or Business)
• Experience in the Corporate Travel/Travel Industry is highly preferred
• The ability to convert communications strategy into effective PR activities that address brand and business imperatives
• Experience in working across large cross-functional teams within complex, global environments.
• Clear communicator with superb writing and messaging skills
• Strong media and industry contacts within the local market (travel/trade, business, news etc.)
• Experience in managing PR agencies a plus
• Event management capabilities requiring strong strategic content support and cross-functional collaboration
• Experience managing budgets
• Demonstrated ability to craft and implement broad digital/social campaigns with success
• Well-organised and able to multi-task and prioritise workload
• High level of adaptability and demonstrated ability to work in a dynamic, fast and agile landscape

Work Perks! - What’s in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.

You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world.

• Generous remuneration structure and a highly competitive salary
• Fun and Energetic culture: At the heart of everything we do at FCM is a desire to have fun and be yourself
• Work life Balance: We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave
• Travel perks: You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons
• A career, not a job: We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally
• Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
• Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.

Are you ready to elevate your career in travel management? Apply with FCM today!

FCM Asia is an Equal Opportunity Employer searching for talented, driven people who have a desire to build a rewarding career in a company that loves to celebrate your success! We work in a team work environment where we maintain a favourable working relationship with co-workers in all departments to foster a culture of trust and mutual respect.

By joining the team, you'll discover first hand why we're recognised around the world as an outstanding employer. In addition, our company founder strongly believes the success of our business relies on the success of our people.

Job Profile Description

The Opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering the incumbent with the resources to solve critical problems for the future of our business, which is why we need you.

Manulife Actuarial is seeking a self-motivated team player, who is obsessed with delivering value, is forward-thinking, and excited to improve inforce value of the company and customer experience.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit
• You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
• You thrive in teams, and enjoy getting things done together
• You take ownership and build solutions, focusing on what matters
• You do what is right, work with integrity and speak up
• You share your humanity, helping us build a diverse and inclusive work environment for everyone

We are looking for someone:

• Involve in full suite of experience studies including assumptions recommendation, maintenance, and financial impact analysis as in the areas of reserve (IFRS17 and local basis), new business value and new business CSM.
• Involve in IFRS17 policyholder experience gain/loss reporting and to provide deeper analysis of underlying contributors.
• Involve in the regular experience monitoring and highlight/ investigate variance in experience and its root cause.
• Involve in experience monitoring Power BI tools development working with regional and local analytic teams.
• Assist in the inforce management projects to deep dive on experience drivers and propose recommendations to improve customer experience and inforce value to the company. This includes close collaborations with various stakeholders on different inforce management initiatives.
• Assist in any other projects as assigned.

Nice to Have:

• Good progress of actuarial exams.
• At least 4-5 years of working experience with good understanding of data, actuarial experience monitoring and insurance business know-how.
• In-dept knowledge of insurance products and their earnings attributes.
• Creative, thinking out of the box, meticulous to details, effective communications and planning are key elements for success.
• Good knowledge in MS Office (Excel, Access, Words, Power Point) and Power BI (or any equivalent visualization software).
• Knowledge of IFRS17 and local regulatory are added advantage.
• Team player oriented as well as can follow up tasks independently.
• This is an individual contributor role.

On the job you will:

• Work closely with reporting and regional teams.
• This includes liaise with various stakeholders on different inforce management initiatives.

Our commitment to you

• Our mission; to be a part of making Decisions Easier and Lives Better
• A leadership team dedicated to your growth and success
• A bold ambition and set of goals to be a leader in driving transformation in our industry
• Our best. Every day.

Learn more about opportunities with us at jobs.manulife.com

Overview

Mayer Brown is a leading global law firm with offices in 26 key business centres across the Americas, Asia, Europe and the Middle East. With approximately 200 lawyers in each of the world’s three largest financial centres — New York, London and Hong Kong — we are uniquely positioned to advise leading companies and financial institutions on their most complex legal needs. We have deep experience in high-stakes litigation and complex transactions across industry sectors, including our signature strength, the global financial services industry.

We are a collegial, collaborative and diverse firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support and development they need to grow, thrive and realise their greatest potential. We also encourage all our people to use their skills to support the wider community through our pro bono and community volunteering programmes. At Mayer Brown the principles of mutual respect, dignity and understanding are central to the way we work and help to provide an environment where diversity and inclusion are embraced.

Operating as Mayer Brown PK Wong & Nair in Singapore we have been working in a Joint Legal Venture since 1 January 2023. Singapore is one of our fastest growing offices in the region and it is an exciting time to join the firm as we transform.

Role Purpose

The IT Regional Manager (Asia) is a key proactive point of contact for lawyers and business services staff with regard to current and future technology opportunities and is the primary point of contact for the office Directors of Administration within their region, providing a “single point of contact” to address IT questions and concerns.

The IT Customer Service team is responsible for providing first/second line and at times 3rd line IT support for approved services and systems. This role is responsible for managing the team to ensure the needs of the business are met.

This team is responsible for trying to resolve incidents at the first point of contact, and escalate when we are unable to do so. They also manage and escalate requests and contribute to the successful deployment/upgrade of IT services and systems, and understand and support the overall IT strategy.

Responsibilities

• Manage/support the team so every member is empathetic with users and knows how to communicate effectively.
• Manage the team so they can resolve the majority of incidents and requests at the first point of contact.
• Continual improvement of Customer Service to align their practices and services with changing business needs.
• Represent Asia so that their time zones, working practices and languages are taken into account when IT change requests are submitted, to ensure users are not adversely effected by scheduled changes.
• Incident management so that the negative impact of incidents is minimised by restoring operations as quickly as possible.
• Problem management, to reduce the likelihood and impacts of incidents by identifying actual and potential causes of them.
• Service request management, including documenting and socialising how requests are initiated, approved and fulfilled.
• Contribute to and update Customer Services' knowledge base.
• Develop a broad internal network through regular and effective communication with users.
• Ensure Customer Services update tickets in accordance with local, regional and global standards and processes.
• IT asset management of laptops, desktops, smartphones, peripherals and other assets as needed.
• Supplier management.
• Manage support for audio visual/video conference/webinar events and remote conference tools.
• Manage service activities related to new starters and leavers.
• Provide support to other IT teams by testing new software packages and upgrades to existing applications.
• Working with global training team to provision of learning delivery to include new staff induction, workplace skills, productivity/efficiency skills, mobility support and document production automation learning and support.
• Act as a technology resource to the Firm for industry trends, technology implementations (hardware and software) and change management issues.
• Effectively and proactively identify and communicate operations and business risks to IT and firm management.
• Travel required to regional offices.
• Encourage team members to provide continuous feedback to each other and share information openly.
• Actively participate and contribute to meetings outside of core working hours.
• Take a lead in establishing standards and guidelines.
• Undertake all relevant staff management activities appraisal/reviews, annual leave approvals, performance management and grievance guidance.
• Budget ownership of selected services.
• Point of contact and support for Desktop Team services during Asia hours which includes support the Windows desktop image build and deployment processes/ Software and Security Deployments /support the firm’s Citrix environment in Asia in relations to Citrix issues/support the firm’s Document Management environment in Asia
• Act as smart hands for 3rd line support requirements

Experience

• 5+ years' experience as an IT supervisor or manager, in a professional services environment.
• Knowledge of the ITIL environment and processes essential.
• Knowledge of Win10 and all related problems with OS, error logs and troubleshooting
• General knowledge of Microsoft Office in addition to other relevant legal applications (time recording systems, metadata management systems, PDF converters, media players, document encryption and compression tools).
• Good understanding of Active Directory Users & Computers and its associated membership groups, TCP/IP, DNS, DHCP & VPN as it relates to desktop support activities.
• Strong desktop PC, laptop, printer and iPhone hardware support and maintenance knowledge including imaging, parts replacement and configuring PCs to Firm standards for rollout to users.
• Good knowledge of latest smartphone devices (hardware and OS) and the way they are set up and configured.
• Law firm experience preferred.
• Knowledge of document management systems and e-filing processes is a bonus.
• Excellent oral and written communications skills in English, and Cantonese, Mandarin is a bonus.
• Excellent written and oral communication skills and have good attention to detail.
• Excellent understanding of the Firm’s goals and objectives.

The above is a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.

We are no accepting applications from Recruitment Agencies for this vacancy.

You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

• Relationship Management: Develop data tools & insights for the GCG Client Management Group in APAC to support renegotiations, business reviews and business development opportunities defending our Premium Value Proposition in an impactful way
• Business Development: Lead strategic partnerships with merchants in close collaboration with the Marketing team engaging existing & new partners to drive revenue growth through Amex Offers
• Consultative Selling: Build a pipeline of opportunities & deliver compelling Business Insights proposals to drive business growth
• Data & Insights: Own end-to-end insights project planning, delivery, and measurement. Transform raw data into insights led commercial presentations to executives at merchant partners & internal stakeholders.
• Data Product Development: Identification and creation of customized and automated data tools in close collaboration with the Global Merchant Analytics team

Minimum Qualifications:

• Strong business development experience and/or partner management experience, including a track record of success in building new and nurturing existing relationships with internal and external clients that drive commercial outcomes
• Strategic thinker with a consultative sales approach
• Effective quantitative skills that enable the analysis of data sets and generation of actionable recommendations with measurable value
• Strong communication skills and executive presence with the ability to probe/diagnose merchant needs and propose real-time customized solutions across all levels of the organization, internally and externally
• Strong problem solving, project management, analytical and presentation skills
• Ability to multitask and prioritize across a portfolio of clients and projects, with high attention to detail
• Ability to innovate and openly share insights and new ideas
• Advanced degree in statistics, mathematics, operations research, economics, engineering or equivalent preferred

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Team Summary

Value Added Services (VAS) Sales Operations team is fundamental in driving sales effectiveness through strategic planning, sales process improvement, insights through data to support the business and stakeholders in decision making. Sales Operations team will foster collaboration and provide integral support to VAS leaders and sellers  in achieving their goals. This team is critical in supporting the sales business on a day to day basis.

What a Sales Operations Manager for Value Added Services (VAS) does at Visa:

The Sales Operations Manager will be a collaborative and detail-oriented team player within a variety of functional areas, including Sales, Product, Finance, Merchant Acquiring to name a few. The ideal candidate will have at least 8 years of sales support experience in a high-tech, software development, or SaaS delivery environment.

What we expect of you, day to day:

• Additional responsibilities include: providing Sales and Client support to the APAC Sales organization on various matters ranging from order acceptance, quoting, best practices, pricing approvals, or liaising with other departments for responses and resolution.

• Extreme attention to detail, excellent written and verbal communication skills and creative problem-solving abilities are must-have qualities.

• Maintain and ensure field compliance of sales policies, procedures, and rules of engagement related to all aspects of Sales Operations including approval requirements, escalation processes, and compliance with standard guidelines.

• Provide sales support regarding the structuring of MS Dynamics accounts and opportunities.

• Review Pricing Quotes for accuracy and completeness, while ensuring quotes are approved within pricing and discount guidelines and adherent to policy.

• Assist and support the sales teams with processes, training, and documentation. Prepare training materials and ability to present in large group settings.

• Recommend efficient workflows within the MS Dynamics environment as it relates to supporting the APAC Sales Team.

• Introduce improvements to improve accuracy of processing orders that increase efficiencies for existing and new processes.

• Recognize opportunities and drive internal improvements and proficiencies within the Sales Operations process.

• Provide adhoc support to sales teams on Service Level Agreement drafting, RFP Responses, Audits and Novation Agreements

Why this is important to Visa

With Value Added Services (VAS), you will have an opportunity to shape the payments experience globally. Being part of Visa, the world’s leader in digital payments technology, our mission is to connect the world through the most creative, reliable and secure payment network, enabling individuals, businesses, and economies to thrive.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Opportunity

The Technical Account Director (TAD) is accountable for the technical health and success of Adobe's largest customers using Adobe’s Digital Experience Solutions. They are charged with developing and implementing a customer strategy critical for the health of their solution stack; driving adoption and usage; risk mitigation and alignment across Customer executives and senior level decision makers. They will use an extensive network of internal resources such as technical & product specialists, customer success champions and a team of supporting personnel with the goal of enabling the Customer to fully bring to bear their Adobe investment. A TAD needs to have extended senior experience working with customer leadership and cross-functional teams providing Strategic Technical Health Leadership. The ideal candidate should have experience in program management and strategic alignment, leadership engagement and governance, and customer advocacy within Adobe.

What You'll Do

• Lead Ultimate Success engagement(s) as the technical executive point of contact throughout the Customer's solution usage lifecycle. Advise and support customer's technical strategy with Adobe Solutions to drive value.
• Assess strategic Customer technical risks and opportunities and drive the extended Adobe team to build and deliver mitigation and "get well" plans.
• Drive clear communication across Customer operational areas. Maintain regular and appropriate governance with both internal and external executive teams. Drive alignment and reporting on overall engagement status and outcomes.
• Advocate for Customer across internal Adobe teams. Optimize client's investment and accelerated task, issue execution and resolution. Drive customer’s achievement of their key business objectives, innovation, roadmap influence, standard methodologies, and process improvement back into the Adobe ecosystem.
• Responsible for the global engagement model, review cycle across multiple business units and/or brands.
• Consolidate comprehensive cadence across all technical partners and influence delivery achievements across multi-solution, multi-discipline engagements.
• Work hands on with Adobe's internal Customer Success Management, Managed Services, Engineering, TechOps, Product Management, Support, and the Adobe Consulting practice and third-party partners in support of customer's success.
• Lead a matrixed services team that may involve multiple project teams from Adobe or client or partner organizations. Develop effective working relationships with Customer partners.
• Make recommendations on how new and existing features fit within customers' environments, supplying standard methodologies and recommendations.
• Lead project-based, consultant-led architectural and design discussions to ensure solutions are optimized.

What You Need To Succeed

• Bachelor's Degree in related subject area of the technical industry. Equivalent experience will be considered.
• At least 10-15 years of experience in a senior capacity in consultative, customer support, customer success and/or related role in marketing technology.
• Strong executive presence. Ability to collaborate multiple teams throughout Adobe and client­ side VPs, including CMOs and CXOs.
• Strong presentation skills, including confident presence over the phone and via conference tools. Leading meetings, workshops, and reviews in front of audiences both small and large.
• Strong conflict-resolution skills to drive closure to customer concerns and open technical issues. Maintain strong ability to prioritize work against client goals.
• Outstanding customer-facing skills that enable you to represent Adobe best within a customer's environment with the ability to drive discussions with multiple teams from developers and analysts to management and senior leadership.
• Validated interpersonal, prioritization skills and an ability to work independently in a highly matrixed environment.
• Capable of driving resolution across a broad set of issues with the Customer: technical, architecture, business process, and partnerships.
• Ability to think strategically about business, product, and technical challenges to help our customers realize the software investment, efficiencies, advantages, and innovations.
• Awareness of development methodologies and technologies and understanding of and experience with marketing software and domain principles.
• Experience and familiarity with the following (a plus but not a hard requirement): Adobe Analytics, Adobe Audience Manager (AAM), Adobe Experience Manager (AEM), Adobe Experience Platform (AEP), Adobe Campaign, Adobe Commerce, Adobe Marketo, Adobe Target.