Roles & Responsibilities

• Assisting the Customer Service Manager in developing and managing the team to achieve set KPIs and Targets through the delivery of high levels of customer service experience.
• Ensure the area of responsibility is well managed and the overall daily operations are well coordinated and smooth.
• To develop, manage and maintain strong relationships with Customers.
• Developing, handling and answering feedback and complaints from the customers and using this feedback to improve customer experience.
• Monthly reports tabulations and assisting the Customer Service Manager in analysing the data. Devise and evaluate methods for collecting quantitative and qualitative data.
• Act as a brand guardian for online and offline communications.

Qualifications and Selection Criteria

• Diploma/Degree in Business or related field.
• Minimum 1 – 2 years experience in customer relations or related fields
• Meticulous with a creative flair
• Strong organizational and time management skills
• Good interpersonal and communication skills
• Responsible, proactive and able to work autonomously in a fast-paced environment

Job Description

- Reporting to Compliance Team Head

- To serve as first point of contact (internally) and work closely with business units for all AML/CFT matters, including KYC.

- Main Responsibilities:

• Transaction Monitoring and Review
• Daily clearing of sanctions screening alerts for transactions
• Compliance review of CDD cases (onboarding, periodic and event-driven reviews), and counterparty onboarding and periodic reviews
• Perform AML/CFT-related reviews and compliance testing in accordance with Compliance Plan
• Conduct EWRA

- Perform gap analysis whenever required, such as when new regulations or MAS/Industry papers are published

- Provide AML/CFT training to staff

- Assist in other related tasks and requests

Requirements:

- 5-7 years of experience in AML/CFT (CDD, Financial Crime Compliance), preferably in banking industry (mainly Corporate Banking)

- Bachelor's degree holder in business-related fields

- Analytical and detail-oriented

- Able to perform independent assessments and reviews, including writing of reports

- With strong compliance mindset

- ACAMS or any other Certification is a plus but not mandatory

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

about the company

Our client is a foreign bank, offering a full range of services to meet the needs of customers across the world.

about the job

• Deliver back-office support and services for treasury operations
• Handle transaction processing, settlements and confirmations
• Prepare periodic reports and adhoc reports
• Perform AML screening
• Handling all internal and external queries
• Participate in projects and drive improvement and efficiency

skills and experience required

• No experience required
• Good knowledge of financial products: FX, Money Market
• Independent, Meticulous and able to multi-task
• Excellent communications skills to manage relationships with stakeholders

To apply online please use the 'apply' function

Krystal Kwah (EA: 94C3609/ R22104933)

Position: Aviation Security Officer

• Shift pattern will be 4 working days with 2 days off / 5 days work with 1 day off
• 12 hours permanent shift
• Location: Changi
• Salary Package
  i. Gross salary: up to $2,850
  ii. Bonus of $2,500

Job Description

• Screening of passengers at designated zones
• Manual bag checks
• Usage of security screening equipment for screening purposes
• X-ray screening of checked in luggages
• Any other security related roles at Airport

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Position: Compliance Processing Officer
• Working Days: 5 Days [Monday - Friday]
• Working Hours: 8.30am - 5.30pm
• Salary: $2600 - $3000 + AWS + VB
• Location: Eu Tong Sen St ( Near Clarke Quay MRT )

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Requirements:

• Diploma in Food Science & Technology, Chemistry and other science-related fields
• Preferably 1 year working experience
• Able to travel locally.

Summary:

This role is supporting the company’s compliance program and services, including Halal Conversion and Management, Training, and Inspection/Audits. These positions require a combination of independent project work, compliance monitoring, and client-facing activities. Responsibilities include performing periodic audits, investigations, and hands-on service delivery, while also contributing to service development through a mix of on-the-job learning and formal training.

Responsibilities:

• Prepare detailed audit and investigation reports that highlight areas of non-compliance and associated risks.
• Document all compliance activities using designated checklists and databases according to company policies and workflows.
• Conduct timely follow-ups with clients, close audits efficiently, and ensure findings are resolved.
• Perform compliance audits and monitor various Halal operations.
• Maintain and organize both electronic and hard copy files and records.
• Prepare and process documents for submission to relevant authorities, ensuring timeliness.
• Continuously engage and communicate with clients and authorities as necessary for applications.
• Monitor audit activity schedules and provide thorough follow-up, including reviews of client corrective actions.
• Provide administrative support and contribute to project committees.
• Communicate proactively with clients via phone, email, and face-to-face meetings to gather feedback and information.
• Undertake any other assignments and tasks as required.
• Any other assignments and tasks given

Joining Arup

Arup’s purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world.

We have a vacancy to be a part of a prestigious healthcare project in Singapore. As a Resident Technical Officer (RTO), you will assist the Resident Engineer (RE) in supervising the construction of civil and structural works. You will ensure that all activities comply with project specifications and Building Control regulations, supporting the efficient execution of construction tasks.

This is for an initial 12 months contract but can be renewable subject to project needs.

The Opportunity

At Arup, you belong to an extraordinary collective – in which we encourage individuality to thrive. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas.

You will have the opportunity do socially useful work that has meaning – to Arup, to your career, to our members and to the clients and communities we serve.

• Assist the RE in providing supervision for construction works, ensuring compliance with project specifications and regulations.
• Quality control of all civil, structural and architectural works.
• Monitor progress of the works on site and any off-site manufacturing facilities as well as report delays immediately.
• Support in maintaining records of works, materials, equipment, and contractor schedules, ensuring site safety and compliance.
• Help manage the site office, ensuring cleanliness, proper filing systems, seating arrangements, office security, and maintenance of office equipment.
• Provide standing supervision as and when required by contractors and provide full support to the RE in communicating instructions and ensuring that works are carried out accordingly.
• Check drawings, documents and report discrepancies.

Is this role right for you?

• Minimum 10 years relevant experience
• Registered and Practising RTO’s certificate for the past 5 years
• Relevant experience in supervising substructure construction, bored piling works, precast construction and buildings with at least eight storeys
• Good working knowledge of concrete precast works and compliance to local building regulations
• Strong ability to interpret drawings and contract documents on works to be carried out
• Good analytical ability with strong verbal and written communication skills
• Good team player with other site staff
• Past work experience in healthcare, residential or institutional projects.

What we offer you

At Arup, we care about each member’s success, so we can grow together.

Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair, and equitable pay, we offer a career in which all of our members can belong, grow and thrive – through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do.

We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup’s legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling eligible members to share in the results of our collective efforts.

Different people, shared values

Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We are an open environment that embraces diverse experiences, perspectives, and ideas – this drives our excellence.

Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Arup provide an environment where you will make a positive difference. Discover more about life at Arup at www.arup.com/careers/your-life-at-arup.

We are committed to making our recruitment process and workplaces accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application or interview process, and/or to perform the essential functions of the role. We will do everything we can to support you.

Interested candidates are invited to apply by 18 November 2024.

Reporting Lines:

This position reports directly to the College Director. The incumbent’s primary role is to prepare and ensure accurate and timely reporting of financial statements to meet the requirements of various stakeholders.

Duties and Responsibilities

• Handling full sets of accounts (AR/AP/GL);
• Filing and submission of taxes and payments, including GST;
• Perform and review month-end closing of accounts;
• Any other account, finance, and administrative duties as assigned.

Requirements

• Candidate with a Diploma or Degree in Accounting / Business / Management would be preferred;
• Prior working experience is not required, but would be an advantage;
• Proficient in Microsoft Office applications and MYOB;
• Knowledge in GST compliance and CPF regulations is an advantage;
• Detailed-oriented, independent, meticulous and able to multi-task in a fast-paced environment;
• Team player with strong written communication skills.

• AWS + Variable Bonus (Averagely 2 months)
• Follow Japan's calendar
• Hybrid work From Home arrangement

Customer Account & Credit Specialist (Japanese speaking)

A MNC Logistics company is now looking for Customer Account & Credit Specialist (Japanese speaking) who is in charge of credit assessment and credit collection.

There will be great opportunities for learning and career progression in this role and organization depending on your strengths, performance and passion.

Job Responsibilities:

• Credit Assessment for new and existing customer
• AR follow up with customer on the payment overdue
• Assist in channel customer invoice dispute or payment application to internal team for follow up
• Makes 20 calls per day to customers
• Other AR related query
• To be a team player in operation team to drive process and service improvement with strong and effective communication skill

Job Requirements:

• Diploma or Degree holder preferred
• Preferably with minimum 1-3 years of work experience
• Ability to interact with customers via email / phone to achieve work responsibility
• Ability to use internal systems for transaction and Excel
• Problem solving skills
• Basic English for internal communication
• Proficiency in Japanese language (Spoken and Written) to liaise with Japanese speaking customers in Japan
• Experience of customer service or other admins will be advantage
• Ability to communicate with customer patiently and precisely
• Team player for achieving goal as a team

Interested applicants, please send your resume to Tiffany (R1104633) [email protected] with email subject header "Job Application for Customer Account & Credit Specialist (Japanese speaking) - TK " .

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find our Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

R1104633

Koh Jia Wen

• Provide operational support to staff for customer due diligence processing.
• Undertake AML screening using in-house systems.
• Follow-up to close-out screening alerts.
• Assist with other tasks for the onboarding screening desk.
• Conducting of compliance trainings
• Understand compliance requirements for company

ROLES & RESPONSIBILITIES

• Implement appropriate safety measurements in accordance with the Workplace Health and Safety Act
• Enforce all safety requirements and company safety rules and regulations
• Conduct regular site checks and take appropriate corrective actions
• Conduct regular inspection to ensure ECM and environmental plan in place
• Maintain and update all WSH records, certificates and reports in accordance with WSH legislation
• Investigate accidents, incidents, or near misses to determine the root causes and prevent future occurrences.
• Maintain accurate records related to safety training, incidents, inspections, and compliance activities.
• Stay current on industry best practices and continuously seek opportunities to improve workplace safety.

REQUIREMENT /QUALIFICATION

• Registered WSH Officer with MOM
• Minimum 3 years relevant working experience in main contractor construction industry
• Occupational Safety Management (including fire & safety management)
• Experience in private housing/condomium will be advantageous.

Please include the projects you have worked on in your resume.

Overview

Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Synthesizes and combines various insights from their team and customer industry regarding business and Information Technology objectives for customer organizations using partnership with other account team leaders. Understands, identifies, and aligns Microsoft solutions, cross-cloud and technical capabilities. Drives conversations with customers to demonstrate alignment between customer objectives and the current Microsoft portfolio of work in the customer account. In partnership with key stakeholders and executives, develops and delivers strategic roadmaps for executing program planning and customer-facing program review, prioritizing engagements, and influencing key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Leverages and improves upon methods for identifying, monitoring, and mitigating actual and potential blockers to consumption through data analysis and customer feedback.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Customer Success Leadership

• Leverages and improves upon methods for identifying, monitoring, and mitigating actual and potential blockers to consumption through data analysis and customer feedback. Mobilizes resources to address actual and potential blockers to consumption, ensure delivery on and continuously refine Customer Success Plans (CSPs), and identify opportunities for consumption optimization. Holds accountability for identified consumption milestones and their completion. Partners with customers to understand their business objectives and priorities, identify cross-selling and add-on opportunities, optimize usage, drive adoption, prioritize Microsoft products and services delivery to meet the most critical agreed-upon customer outcomes and account priorities, and develop and execute CSPs to meet them in order to manage consumption holistically across the entire portfolio. Proactively drives business growth strategies.
• In partnership with key stakeholders and executives, develops and delivers strategic roadmaps for executing program planning and customer-facing program review, prioritizing engagements, and influencing key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Leverages, improves upon, and streamline Microsoft delivery management methodologies, processes, and tools to improve and mitigate risks to customer operational health. Proactively anticipates, identifies, and mitigates customer blockers and risks by leveraging Microsoft solutions and services, and develops deliverable programs of work. Orchestrates delivery resources to facilitate value realization with a focus on driving operational health. Leads delivery program reviews with internal stakeholders to ensure alignment on customer outcomes and account priorities. Leads escalation management and communications for delivery programs in the customer account.
• Drives conversations with customers to demonstrate alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Embraces the organizational and customer success strategy to maximize customer's investments and value. Drives and agrees upon a long-term approach to fuel adoption of Microsoft technology and services in alignment with the customer's goals and objectives. Drives account team planning, promoting business and technical needs for change to challenge customer thinking that drives transformation towards modern digital approaches. Aligns with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. Challenges the customer and influences their strategic decision making, driving the case for change towards improved operational health.

Customer Relationship Management

• Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Guides and leads conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. Maps internal roles to customer priorities to action the needs of customers and provides input into customer priorities. Holds, maintains, and nurtures internal stakeholder relationships. Influences and challenges senior/executive internal stakeholders. Leads business value conversations at customer executive levels and coaches others to communicate effectively in business value conversations.
• Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Creates, influences, and evolves healthy, strategic relationships with key customer stakeholders, partners, and technical professionals to lead quality solution delivery and health using partnerships with other account team leaders and lead orchestration across internal/external stakeholders. Expands and holds accountability for executive customer and partner relationships with a focus on leading the definition of business outcomes and how to align Microsoft strategy to customer business priorities.
• Synthesizes and combines various insights from their team and customer industry regarding business and Information Technology objectives for customer organizations using partnership with other account team leaders. Identifies customer priorities with shared accountability for the creation of shared customer account plans to support customer objectives specific to the customer's business transformation programs and common to the industry. Provides leadership to the team to execute support and consumption delivery programs. Uses industry trends and program delivery progress to identify priority area to drive customer environmental health outcomes. Shares industry trends with customers in terms of Microsoft current practices for their industry.

Technical Relevance

• Understands, identifies, and aligns Microsoft solutions, cross-cloud and technical capabilities (e.g., Azure, Modern Work, Dynamics) to expand upon and accelerate customer needs and priorities. Leverages deep foundational industry, technical expertise, and visionary mindset to enable customer success. Articulates cross-cloud technology, solutions, and services in a compelling way to internal and external stakeholders. Evangelizes Microsoft's position in the customers' cloud technology marketplace against competitors. Leverages understanding of the customer's technology platform and Microsoft's technology roadmap to enable customer digital transformation.

Qualifications

Required/minimum qualifications

• Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience ORBachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 6+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.
  

Additional or preferred qualifications

• Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 10+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience ORBachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 12+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.
  
• 5+ years relevant work experience within customer industry.
• Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365).
• Information Technology Infrastructure Library (ITIL)
• Foundation certification or equivalent service management certification. Project Management Institute (PMI) or equivalent Project Management certification. Prosci or equivalent certification.

• Location: Kranji Way | Office will be moving to Tuas start of next year 2025 (2mins walking from Tuas MRT)
• Working Days: 5 days / 8am - 5pm
• Salary: $2,000 - $2,500

Requirements:

• Relevant experience

Responsibilities:

• Support in submission of monthly claim / receivables for projects
• Correspondence with clients
• Record and maintain monthly claim/receivable reports
• Ensure proper documentation in project files
• Generate invoices
• Assist in preparing bank reconciliation, monthly finance reports, GST submissions, account receivables and payables, tax-related matters and audit-related queries
• Maintain date accuracy in accounting software with proper documentation, filling and entries

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Position: Aviation Security Officer

• Shift pattern will be 4 working days with 2 days off / 5 days work with 1 day off
• 12 hours permanent shift
• Location: Changi
• Salary Package
  i. Gross salary: up to $2,850
  ii. Bonus of $2,500

Job Description

• Screening of passengers at designated zones
• Manual bag checks
• Usage of security screening equipment for screening purposes
• X-ray screening of checked in luggages
• Any other security related roles at Airport

Requirements:

• 1 N Levels / 1 O Level / WPLN 3 x Level 4

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Position:Security Officers

• Able to commit 4 days work 1 day off, 3 days work 1 day off schedule.
• 12 hours permanent shift
• Location: islandwide
• Salary Package: $2,650 to $3,500 (Depends on experience)

Job Description:

• Incident Response, Manage Security & Safety Systems
• Prevent unauthorised entry into the premises
• Monitor CCTV
• Patrolling and clocking
• Access control duties

Requirements:

• Secondary education

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Position: Aviation Security Officer

• Shift pattern will be 4 working days with 2 days off / 5 days work with 1 day off
• 12 hours permanent shift
• Location: Changi
• Salary Package
  i. Gross salary: up to $2,850
  ii. Bonus of $2,500

Job Description

• Screening of passengers at designated zones
• Manual bag checks
• Usage of security screening equipment for screening purposes
• X-ray screening of checked in luggages
• Any other security related roles at Airport

Requirements:

• 1 N Levels / 1 O Level / WPLN 3 x Level 4

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

• Position: Loan Officer
• Salary : $3500 - $4,000 + Commission
• Working hours: 5.5 work week (Shifts Arrangement)
  Weekdays 11AM – 7PM
  Weekends 12PM-6PM
• Work Location: Chinatown

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Responsibilities:

• Timely processing of bilateral and syndication loans drawdown, rollover, rate fixing, billing, repayment and facility fees collection.
• Support remittance and deposits placement functions.
• Perform AML screening as well as pre & post transactional handling.
• Timely and proper response to internal/external stakeholder’s inquiries and on matters relating to the services provided by the Branch.
• Maintain proper record of all loan files.
• Perform daily reconciliation, audit confirmation, management, and regulatory reporting.

Job Requirements

• Diploma holder in relevant industry
• With at least 5 years of relevant working experience in Loan Operations/ Credit Administration
• Knowledge of AML & Terrorist Financing as well as Operational Risk issues.

Salary: Up to $4000

Duration: 6 months

Location: Raffles Place

Working Hours: Monday to Friday, 9am to 6pm

Job Purpose:
The person will conduct agency reviews and trend analysis to identify potential gaps and areas for improvement, and implement enhanced framework for the distribution reps so that they can conduct proper sales advisory processes for their policyholders and provide them with quality advice and suitable recommendations.

Responsibilities:

• Provide support for day-to-day operations by assisting in the team’s functions
• Assist in monitoring competency standards required of supervisors and representatives to ensure alignment with regulatory and industry guidelines
• Ensure timely reviews and follow up with representatives on cases triggered by Company approved monitoring system, and information via other sources reported to the department
• Assist in developing and implementing communication plans on competency standards
• Engage and coach representatives and supervisors in areas of sales activity, quality of sales / sales management, and training needs as and when required
• Perform trend analysis to detect potential sales advisory and market conduct risks
• Address all queries and concerns from various internal and external stakeholders
• Assist in the execution of special projects / initiatives
• Updating of SOPs and internal guidelines when required
• Perform other work as required to meet business needs
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
• Highlights any potential concerns /risks and proactively shares best risk management practices

Requirements:

• Degree in related discipline (Banking/ Business/ Finances/ Accounting) preferred
• 1-2 years of compliance / audit experience in Financial Services or insurance industry would be an added advantage
• CMFAS qualification (M5, M9, M9A and HI) would be an advantage
• Proficient in MS Office (Excel, Word, Outlook and PowerPoint)
• Strong interpersonal, customer service and communication skills
• Meticulous, professional, able to work well independently and as a team

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394
R1435126 (Aw Yu Chen)

Working days: Mon - Fri (office hours)

Work location: Central Area - Novena/ Chinatown/ Havelock / Clarke Quay (will be based in 1 of the office location)

Salary: $3000 per month

Contract duration: 6 months or 1 year contract (subject to operations needs & individual performance)

Responsibilities:

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• At least 2 years experience in administrative & customer service
• Prior experience in call center environment will be beneficial
• Able to work in a fast paced environment & achieved assigned targets/KPIs
• Well spoken & good communication skills
• Proficient in MS office, especially Excel

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile https://go.persolkelly.com/job/apply/6946

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Responsibilities:

• Responsible for processing and checking of import/export transactions
• Ensure transactions are processed swiftly and accurately
• Ensure import LC applications are matched against export LC transactions
• Liaise with clients on any transactions discrepancies
• Other ad hoc duties as required

Requirements:

• Degree holder with 1-2 years of trade finance settlements experience in banks
• Good working knowledge of UCP, ISBP & URC
• Proficient with MS Excel
• Good communication and interpersonal skills

Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Sarah Kuan | Registration No: R1105359

You will lead the work on some of the most popular consumer brands in the world, impacting the daily lives of nearly 2 billion people in the fastest growing region in the world. You will work for clients who not only care about success in the marketplace, but are passionate about the role of brands in helping bring about social change. The Account Manager acts as the main liaison between the agency and the client. A manager is responsible for the day-to-day operation of the client account including client presentations, gaining internal and external creative concept approval, and executing flawless delivery. 
 
Expectations of an Account Manager 

• Be the main point of contact to the client day-to-day 

• Researches and understands the brand, its category and its competitors to provide added value for the client while staying well-informed on marketing and media trends  

• Collaborates with the Planning, Media and Creative departments to write a strong, inspiring agency brief and concept based on the client’s initial brief 

• Influences the development of the highest quality of creative work by sharing knowledge of the client/business/brand and demonstrating strong creative judgment and basic strategic recommendations 

• Presents production estimates for client approval 

• Protects client and agency interests by thoughtfully managing resources and identifying new opportunities for growth, issues and updates 

• Provides written weekly status and conference call reports following meetings to ensure client and agency are in agreement 

• Attends shoots and edits to ensure client approval and satisfaction  

• Effectively facilitates the communication between agency, client and our partner agencies to ensure seamless creative outcomes 

• Works with studio, producers and project management teams to deliver on time, and on budget 

• Committed to constantly improving our work, and how we work 

• Maintains a sense of discretion and professionalism, representing the Groupe    

Expectations as a member of our community 

• You believe passionately in the power of creativity to bring change to the world. But you’re realistic and have a clear-eyed view of what it will take to get there: not a path you walk alone, but with a group of people putting a diverse range of skills and perspectives to work, towards a common goal 

• Your ideas and your voice will be heard, respected and protected with passion. Ideas are not disposable commodities here, they are our most precious assets 

• You will be tested, you will be challenged and you will be pushed beyond your comfort zone, but you will equally be supported, encouraged and celebrated. Because the true value of a community is that we bring out the best in each other 

The Opportunity

The Technical Account Director (TAD) is accountable for the technical health and success of Adobe's largest customers using Adobe’s Digital Experience Solutions. They are charged with developing and implementing a customer strategy critical for the health of their solution stack; driving adoption and usage; risk mitigation and alignment across Customer executives and senior level decision makers. They will use an extensive network of internal resources such as technical & product specialists, customer success champions and a team of supporting personnel with the goal of enabling the Customer to fully bring to bear their Adobe investment. A TAD needs to have extended senior experience working with customer leadership and cross-functional teams providing Strategic Technical Health Leadership. The ideal candidate should have experience in program management and strategic alignment, leadership engagement and governance, and customer advocacy within Adobe.

What You'll Do

• Lead Ultimate Success engagement(s) as the technical executive point of contact throughout the Customer's solution usage lifecycle. Advise and support customer's technical strategy with Adobe Solutions to drive value.
• Assess strategic Customer technical risks and opportunities and drive the extended Adobe team to build and deliver mitigation and "get well" plans.
• Drive clear communication across Customer operational areas. Maintain regular and appropriate governance with both internal and external executive teams. Drive alignment and reporting on overall engagement status and outcomes.
• Advocate for Customer across internal Adobe teams. Optimize client's investment and accelerated task, issue execution and resolution. Drive customer’s achievement of their key business objectives, innovation, roadmap influence, standard methodologies, and process improvement back into the Adobe ecosystem.
• Responsible for the global engagement model, review cycle across multiple business units and/or brands.
• Consolidate comprehensive cadence across all technical partners and influence delivery achievements across multi-solution, multi-discipline engagements.
• Work hands on with Adobe's internal Customer Success Management, Managed Services, Engineering, TechOps, Product Management, Support, and the Adobe Consulting practice and third-party partners in support of customer's success.
• Lead a matrixed services team that may involve multiple project teams from Adobe or client or partner organizations. Develop effective working relationships with Customer partners.
• Make recommendations on how new and existing features fit within customers' environments, supplying standard methodologies and recommendations.
• Lead project-based, consultant-led architectural and design discussions to ensure solutions are optimized.

What You Need To Succeed

• Bachelor's Degree in related subject area of the technical industry. Equivalent experience will be considered.
• At least 10-15 years of experience in a senior capacity in consultative, customer support, customer success and/or related role in marketing technology.
• Strong executive presence. Ability to collaborate multiple teams throughout Adobe and client­ side VPs, including CMOs and CXOs.
• Strong presentation skills, including confident presence over the phone and via conference tools. Leading meetings, workshops, and reviews in front of audiences both small and large.
• Strong conflict-resolution skills to drive closure to customer concerns and open technical issues. Maintain strong ability to prioritize work against client goals.
• Outstanding customer-facing skills that enable you to represent Adobe best within a customer's environment with the ability to drive discussions with multiple teams from developers and analysts to management and senior leadership.
• Validated interpersonal, prioritization skills and an ability to work independently in a highly matrixed environment.
• Capable of driving resolution across a broad set of issues with the Customer: technical, architecture, business process, and partnerships.
• Ability to think strategically about business, product, and technical challenges to help our customers realize the software investment, efficiencies, advantages, and innovations.
• Awareness of development methodologies and technologies and understanding of and experience with marketing software and domain principles.
• Experience and familiarity with the following (a plus but not a hard requirement): Adobe Analytics, Adobe Audience Manager (AAM), Adobe Experience Manager (AEM), Adobe Experience Platform (AEP), Adobe Campaign, Adobe Commerce, Adobe Marketo, Adobe Target.

At Anaplan, we are looking for an Enterprise Account Executive to join a Leader in Connected Planning/EPM space in the world and make your mark on the industry. Based in Singapore, you will take your proven track record of new business sales and Account Management of Global 2000 enterprises across Southeast Asia and sell an incredibly versatile solution that is helping people and companies around the world every day to make better-informed plans and decisions Our sales team is sharing our bold vision with companies around the world and helping them understand the power of Anaplan products. We partner with some of the world’s biggest brands, such as Google, SalesForce, Adobe etc. to unlock their full potential for success and to grow our business.

In this role, you will be a key contributor to Anaplan’s revenue growth in while driving change as a market disruptor. Reporting directly to the RVP (Regional Vice President) and you will work with our Sales Development Reps, Pre-sales Consultants and Customer Success Team to build customer value and drive new business onto the Anaplan platform. You may have up to 30 accounts in a defined geographic territory, mostly ‘greenfield’ accounts with several existing Anaplan customers. This type of territory requires someone to further build our footprint by hunting and winning new logo accounts as well as expanding opportunities within the current Anaplan customer base.

What you’ll be doing:

• Engaging with targeted enterprise prospects to identify broken business processes and position Anaplan’s unique ability to solve the problem
• Building and defending Anaplan’s business value throughout the selling engagement. Navigating complex prospect environments to align the prospect around the Anaplan solution
• Building and maintaining a pipeline of high-quality opportunities
• Utilizing Anaplan’s value-based selling methodology and Salesforce.com to manage sales processes and accurately forecast business
• Recruiting and leveraging partners and existing customers in your territory to build your Anaplan “franchise”

More about you:

• 10 years+ successful experience in software sales
• Experience selling SaaS to Enterprise level customers.
• Experience in Supply Chain solutions space will be an advantage.
  Experience selling Large and Complex Deals Values
• Excellent Presentation skills.
• Excellent Software Product Demonstration Skills
• Strong technical aptitude to learn the Anaplan solution quickly
• Consultative selling skills
• Ability to understand and navigate through complex political environments
• Proven ability to meet and exceed a sales quota
• BS/BA degree educated (preferred)

Bonus Points:

• Experience selling Supply Chain Solutions, EPM ERP or BI software solutions is a "nice to have", but we will certainly consider enterprise software sales experience.

Introduction:

This is an opportunity to manage a portfolio of clients with business in different sectors. The candidate shall be the main point of contact and coordinate between clients, third party, authority, and co-colleagues.

He/she will be directly involved in company set up, provision of corporate as well as accounting, tax, visa/immigration advisory services among others. The candidate will be involved in ad-hoc project to assist the client in accessing both the Singapore and South-East Asian Markets. He/she is also expected to take part in business development activities, to identify and secure new potential clients/markets.

Principal Accountabilities:

• Act as key point of contact between clients and Hawksford’s colleagues to handle full suite of incorporation & business support services for clients
• Build and maintain excellent client relationship via regular communication
• Identify opportunities to generate further revenue/business with all clients under management
• Ensure that clients' assignments and requests are completed in a timely manner
• Provide guidance to junior team members.
• Participate in business development activities, including delivering presentations, attending events, business trips, etc.
• Ad-hoc projects on client management and business development

Required Skills & Experience

• Degree Holder in Business Administration, Economics, Finance or related studies
• Hands-on experience in accounting, audit and taxation advisory for Singapore business entity
• Proficiency in written/spoken Mandarin at business level required for working with Mandarin speaking clients.
• Proven track-record in client servicing/management, ideally in the corporate services industry
• Interpersonal and networking experience/skills for building and developing relationships with clients and prospects
• Good knowledge in MS Word, Excel and Power Point

Attitude Required

• Well-mannered and with excellent interpersonal skills
• Able to work well under pressure
• Can-do attitude with good time management skills
• Able to work well both independently and in teams

Job Description & Requirements

Roles & Responsibilities

• Handle full sets of accounts for SMEs client
• Computing Taxation for corporation with its related schedules and submission of Form C/C-S
• Compilation of the Unaudited Financial Report in accordance to the Singapore Financial Report Standard
• GST report and filling
• Possibly leading a small team and to guide and impart skills and knowledge
• Liaise with auditor
• Related duties assigned by the management
• To be able to communicate with client independently
• Perform other ad-hoc duties as assigned

Requirements

• Diploma in accountancy, Ongoing ACCA, ACCA graduates or equivalent
• Eager to learn
• Strong understanding in accounting entries
• Able to work independently and under pressure
• Positive attitude, meticulous and someone with initiative
• Possess strong honesty, integrity and confidentiality
• Team Player
• Able to meet tight schedule

Benefits

• Medical & Dental benefits upon confirmation
• Increased annual leave entitlements and birthday leave
• Long service award and cash incentive
• Annual salary review & performance bonus
• Company reward incentives
• Quarterly employee engagement activities
• Free snacks and drinks
• Free monthly company arranged lunch & drinks
• Corporate Individual Mobile Scheme Plans
• Training & Development