Need Candidates with Collections Background on Unsecured//Secured products

Customer Service/Collection Experience .

Credit Collection Specialist ,Risk Management Group

Description

Responsibilities

1. Contact delinquent customers for payment and containing flow of delinquent accounts.

2. Provide customers with sufficient information and the appropriate methods to make payment to the Bank.

3. Review customers' profiles and introduce the most effective collection actions.

4. Negotiate payment schedules that will ensure maximum recovery and minimum risk exposure to the Bank.

5. Escalate irregular cases promptly to team leader for advice and direction.

Requirements

7. Minimum diploma holder with 1 year of relevant experience.

8. Knowledge / experience in customer service, telemarketing and call centre will be added advantage.

9. Good communication skills, preferably proficient in multiple languages / dialects.

10. Emotionally resilient with good negotiation skills.

11. Good analytical and decision-making skills.

12. A team player with good interpersonal skills.

13. Proficient in Microsoft Office applications.

Brainlabs is a wildly successful business because we have a remarkable bunch of Brainlabbers.

We’re not cloned in a laboratory – as the name might suggest. In fact we’re a diverse group of over 800 people located across the world. The vital DNA we all have in common is a commitment to doing our best work in an environment designed to help us to do just that.

We are committed to our culture (codified in this document) and are looking for people to join Brainlabs who believe in it too. In return, we pledge to make Brainlabs a place for you to:

1. Do the best work of your career
2. Work with positive people in a collaborative culture
3. Be part of building the global agency of the future

About the role

Sounds good right? Ok, let’s move onto some more info about the role. First, the basics:

Role type: Permanent

Team: Client Services

Reporting to: Client Partner

Estimated Start: February 2024

Location: Singapore (Hybrid role in office)

About the role:

As Account Director you will be responsible for overseeing a growing collective of key influencer marketing accounts whilst managing and developing junior team members. You’ll lead on client strategy and high stake campaigns within your pod; building longer term roadmaps for clients and repeat business based on successful campaign strategy. But this is importantly also a role to inspire the team, we want to empower the team to own their role, responsibilities, and impact positive change.

Responsibilities:

• Confidently represent Brainlabs’ Influencer product in new business pitches / cross-sells
  • Collaborating with our regional and product specialists to develop proactive proposals, insights pieces, and strategies - with a view to increasing client success and client retention
• Own influencer marketing strategy in the region and for clients
• Client growth; grow, expand and leverage client relationships. Be a true partner to Brainlabs’ clients business. Lead and develop a growing team of higher performing Influencer Marketers
• Take an active role in developing and evolving Brainlabs’ influencer solutions in APAC, in collaboration with Brainlabs’ global product experts.
• Be a radiator for the Influencer product in APAC

Our ideal candidate will have:

• Experience developing bespoke marketing and client strategies
• Outstanding knowledge of the social media and influencer landscape with a focus on innovation. A true social audience expert, with experience setting creative direction
• Strong commercial acumen, with experience selling into and building relationships with clients
• Be a natural problem solver who can identify and action opportunities for growth and has the ability to generate compelling creative solutions for our clients
• Experience nurturing a high performing team

How you’ll know you’re doing it right

• You will be evaluated based on how you live our Culture Code in addition to your work in campaign optimisation, idea-sharing, and client satisfaction!
• Key metrics of success for this role include:
  • Growing client adoption of influencer campaigns
  • Being a figurehead for Brainlabs’ influencer product both inside and outside the agency
  • Growing the influencer team
  • Having fun while you’re doing it!

Brainlabs is proud to be an equal opportunity workplace: we are committed to equal opportunity for all applicants and employees regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief, and marriage and civil partnerships. If you have a disability or special need that requires accommodation during the application process, please let us know!

Job Purpose

The role of the Accounts Payable involves providing financial, administrative and clerical support to the organisation. The role is to complete payments and control expenses by receiving payments, plus processing, verifying and reconciling invoices.

Responsibilities

Senior/Accounts Officer duties and responsibilities are as listed below. Note that the list is not comprehensive and related duties and responsibilities may be assigned from time to time.

The Senior/Accounts Officer shall be assigned duties in Shared Services

• Processing supplier’s invoices, staff claims and intercompany invoices;
• Preparing monthly creditor reconciliations and audit schedules;
• Preparing weekly cashflow forecast to meet payments;
• Maintenance of vendor master;
• Month-end and year-end closing;
• Reconciling and following up for outstanding items on clearing accounts, creditors’ aging and bank reconciliations;
• Communicating/liaising with suppliers, Business Units, auditors and statutory bodies;
• Ensuring compliance with the company’s procedures;
• Preparing and filing GST and WHT;
• Participate in UAT;
• Administrative and other ad-hoc duties as assigned.

Qualifications & Work Experience

• Diploma in Accountancy
• Relevant working experience in a Shared Services environment.

Skills

Technical skills include:

• Good working knowledge of SAP and Ariba would be an advantage.
• Good numerical and Excel skills

Generic skills include:

• Meticulous in carrying out work orders
• Able to meet tight deadlines and work in a fast-paced environment with a penchant for improvements
• Able to work under minimal supervision
• Good communication skills

We regret that only shortlisted candidates will be notified.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Purpose:

The Accounting and Payroll Officer is responsible for delivering precise and timely financial information and reports to support informed decision-making. This role entails managing accounting and payroll services for CSLB clients, contributing to the efficient operations of the CSLB Asia team and its clientele.

Organization Chart:

This position reports to the Managing Director, Carol Liao.

Key Result Areas / Accountabilities:

Financial and Payroll Role:

1. In charge of maintaining full sets of books for a portfolio of clients including preparing payments, bank reconciliations, fixed assets, raising journals and preparing financial reports in the Xero accounting system

2. Provide monthly or quarterly management accounts for CSLB clients.

3. Perform general bookkeeping using cloud-based accountancy platforms including Xero and Quickbooks.

4. . Work with clients to provide monthly payroll instructions and manage and execute the end-to-end payroll process, including data input and validation. Manages full cycle of monthly payroll which includes mid-month payroll, end month payroll and CPF submission.

5. Manages payroll-related enquires and resolves any discrepancies.

6. Submission of tax clearance, yearly income tax, government paid leave, NS claims and other government claims.

7. Complete tax filing, including GST returns, for CSLB clients.

8. Prepare financial statements following ACRA guidelines for annual return filing for new and existing clients.

9. Address financial inquiries by gathering and analysing financial data as and when requested by CSLB clients.

10. Provide financial guidance by studying operational practices and developing recommendations.

11. Stay updated on job knowledge by staying current with financial regulations and best practices, participating in educational opportunities, reading professional publications, and maintaining professional networks.

Essential Know-How:

1. Possess a diploma in Accountancy, Human Resource or related filed.

2. Minimum of 1 years of experience in finance and accountancy.

3. Proficiency in online cloud-based accountancy and payroll systems.

4. Exhibit high integrity and honesty in all professional matters and competent English speaking and writing skills.

5. Be an independent, diligent, and meticulous worker capable of collaborating with the CSLB team.

This is a 01 year contract position attached to a Community Club.

Location: Tampines area

Job Scope

-Process payment, refund and receipt of transaction

-Carry out timely preparation approval and submission of monthly and yearly statement of accounts

-Ensure timely preparation of monthly and yearly statement of accounts for endorsement

-Ensure compliance with government procurement and financial procedures

-Assist to develop internal checks and control, SOPs and template to facilitate effective operation of the accounts

-Assist in customer service and administrative duties as/when required

Requirements

-O Level /LCCI Accounting or Diploma

-Preferably with relevant experience

Working Hours

Monday to Friday 9am to 6pm, 5 day week

Once a month, one Sunday will be scheduled for closing of month end account.

Salary $3,000 monthly

To Apply:

WhatsApp resume: 8023-1992

Email resume to: [email protected]

Job Responsibilities:

· To assist the Resident Engineer in supervision and inspection of architectural works on site

· To inspect and monitor quality of architectural finishing materials delivered to site, and quality of workmanship

· To carry out supervision and co-ordination of architectural works of the project and shall exercise all reasonable skill, care and diligence in the discharge of the contract

· To ensure timely submission of shop drawings, technical submittals and material samples by the contractors

· To supervise the execution of the construction works and ensure the works are carried out by the contractors in accordance with contract specifications and drawings, complying with quality and standards

Job Requirements:

· Bachelor degree equivalent or higher, in Architecture or Building Services, Engineering or related disciplines from a recognized institution

· Minimum 2 years of site supervision experience

· Past working experiences in healthcare/residential/institutional building projects is preferred

· Proficient in Microsoft Word and Excel for project update and reports

· Good communication and interpersonal skills

· A good team player and experience in assisting Resident Engineer in supervision of works

Conversant with local construction practices, codes & regulations

Job Responsibilities:

· To assist the Resident Engineer in supervision and inspection of architectural works on site

· To inspect and monitor quality of architectural finishing materials delivered to site, and quality of workmanship

· To carry out supervision and co-ordination of architectural works of the project and shall exercise all reasonable skill, care and diligence in the discharge of the contract

· To ensure timely submission of shop drawings, technical submittals and material samples by the contractors

· To supervise the execution of the construction works and ensure the works are carried out by the contractors in accordance with contract specifications and drawings, complying with quality and standards

Job Requirements:

· Bachelor degree equivalent or higher, in Architecture or Building Services, Engineering or related disciplines from a recognized institution

· Minimum 2 years of site supervision experience

· Past working experiences in healthcare/residential/institutional building projects is preferred

· Proficient in Microsoft Word and Excel for project update and reports

· Good communication and interpersonal skills

· A good team player and experience in assisting Resident Engineer in supervision of works

Conversant with local construction practices, codes & regulations

Responsibilities:

• Assist Superintending Officer in daily close supervision and coordination duties
• To carry out supervision of Land and Marine Soil Invetigation works, Topographic survey and Hydrographic survey.
• Inspect and supervise Contractors’ works and tests to Approved Drawings and Specifications
• Keep quality records of all works, monitor and report on work progress
• Responsible for the consistency of quality assurance inspections and testing for works
• Implement quality assurance plan in a well-coordinated manner
• Coordinate with Contractors, Stakeholders, Authorities, Interfacing Contractors and the like on execution of works

Requirements:

• Diploma in Civil/Structural Engineering
• Registered as Resident Technical Officer with the Joint Accreditation Committee of the Institution of Engineers Singapore / Association of Consulting Engineers Singapore
• 3 years of relevant experience in quality assurance inspections on C&S works for various building/infrastructure projects
• Willing to work on night shifts as and when required

• Greet guests and confirm reservations.
• Provide excellent customer service and attention to detail.
• Maintain positive ongoing relationships.
• Maintain high ethical standards and professionalism.
• Multitask and prioritize as necessary to meet customer needs.
• Represent the company with integrity and dedication.

Attend vessels

Experience in agency operation

Knowledge ICA crew system

Knowledge Cargo Ops

Knowledge of PSA permit

Knowledge of PSA portnet

MPA marinet

Able to work after office hours

Computer Literate

Good communication and interpersonal skills

At least 1 year relevant experience on ICA

Crew System, CArgo Ops and MPA Marinet

Extra Bonus per ship

Job Responsibilities

1. Passionate FacilitationDemonstrate a genuine passion for facilitating and engaging with children and parents.
   Create a positive and inclusive environment.
   
2. Activity Planning and ExecutionDevelop and implement engaging and age-appropriate activities for children, including camps, monthly events, daily activities, and workshops.
   
3. Operational SupportAssist in maintaining the smooth operation of the facility.
   Cover shifts as needed to support the overall operations of the children's program.
   
4. Customer InteractionAttend to phone calls, emails, and walk-ins promptly.
   Handle reservations and address Member's queries with a friendly and helpful demeanor.
   
5. Administrative TasksPerform administrative duties related to the children's program.
   
6. Ad Hoc ResponsibilitiesUndertake ad hoc tasks and side duties as assigned by the Member Services Manager.
   

Job Requirements

• Minimum 'N' Level
• Possess at least 2 years of customer service experience.
• Able to work on shift hours, including weekends and Public Holidays.
• Good communication, interpersonal and Microsoft skills.
• Good team player.

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Guest Relations Officer

Guest Relations Officer

Summary of Responsibilities:

• Assist guests with check in and checkout, and other cashiering duties
• Efficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions
• Handle guests’ mails, messages, and answering phone calls
• Maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests
• Provide guidance and assistance to Guest Relations Assistant
• Supervise the Front Office team to personalize the guest arrival/departure experience
• Provide On-The-Job training for new colleagues
• Meet, greet and provide rooming for VIP guests
• Analyze room inventory and monitor rooms count situation
• Attend daily briefings and relevant departmental and interdepartmental meetings
• Ensure the safety, security and loss control policies and procedures are compiled with at the front desk and back office area
• Perform any related duties and special projects as requested by the Front Office Manager/Assistant Front Office Manager/Reception and Duty Manager
• Comply with hotel and department policies and procedures at all times
• Ensure vigilance in regard to in-house credit matters and act upon any discrepancies
• Provide assistance and supervision of the Front Office areas such as Front Desk, Airline Desk, Groups, Rooms Controlling and Lobby Greeters
• Ensure strict compliance of the Credit Card Privacy – PCI
• Ensure strict compliance to the Cash Float SOP

Qualifications

• Minimum ‘O’ Level education
• Minimum 2 years hotel Front Office experience
• Read, Write, Speak English Fluently
• Computer Knowledge, i.e. well versed with windows, internet explorer and word, either POS or PMS system
• Knowledge of Opera will be an advantage
• Presentable, well groomed with leadership quality
• Interpersonal skills to deal with guests and colleagues issues
• Able to work in a team, i.e. caring about other team members and open towards other nationalities
• Adaptable to multicultural guest needs, works with diverse cultures
• Able to work under pressure and independently
• Good interpersonal and communication skills

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

Key Responsibilities

• To carry out security duties at the Hotel, Staff Entrance and to patrol Hotel premises.
• To create security and fire safety awareness among staff and guests.

Requirements

• Possess qualified certificate in WSQ Security and SIRD License
• Customer-oriented
• Able to multi-task
• Able to work in a fast pace environment
• Possess additional Lifeguard / CPR certificate is preferred

Job Description

• Handling and checking of LC (letter of credit)
• Updating of data into Client’s system
• Work closely with overseas agents/office, various Loaders / co-loaders, vendors, and warehouse
• Arrange timely collections / Dispatch according to customer’s request.
• Responsible for tracking of goods en-route or any problem arise and forward information or pre-alerts to customers.
• Ensure timely billing and accuracy of the invoices.
• Attend and respond to customers’ inquiries.
• Foster and maintain customer relationships to their fullest.
• Arranging cargo insurance and all other types of Shipping documents
• Liaise, coordinate and respond to meet customer’s shipping requirements
• Handling customer issues and feedbacks
• Interact with dispatch for shipping arrangements
• Performs any other task as instructed by section manager.

Requirements

• Minimum GCE 'O' Level / Diploma
• Meticulous to details
• Able to commence within short notice or immediately
• Preferable candidate with at least 1 year of relevant shipping experience
• Knowledge of LC application and negotiation
• Independent with good communication skills
• Fast learner and able to work under pressure
• Customer Service oriented
• Fresh candidates with a strong interest in shipping may apply

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Summary:

Successful candidate will carry out service, maintenance works & projects for security systems at clients’ premises, including but not limited to Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems

and CCTV systems.

Key Roles and Responsibilities:

• To troubleshoot and maintain/service security systems at clients’ premises
• Attend to fault calls during office hours and standby duties after office hours in rotating duty roster
• Liaise closely with client representatives on all service/maintenance related issues.
• Manage day-to-day client interactions and expectations for optimal results..
• Familiarize yourself and deliver customer satisfaction base on each client’s business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required

Requirements:

• Min Higher Nitec & Nitec in Mechatronics/Electrical/Electronic Engineering or relevant with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.
• Knowledge in IT/Network/Server is an added advantage.
• Good interpersonal and problem solving skills.
• Independent, self-motivated individual whom is able to work under minimum supervision.
• Required to perform standby duties
• Driving License – Preferably if candidate possessesits own vehicle

Roles and Responsibilities:

• To perform all roles and responsibilities required of site supervisors under the Building Control Act
• To supervise the timely execution of the works and maintain quality control and ensure that the works are carried out in accordance with the contract specifications, drawings, allocated timeframe, all other contract documents and site instructions
• To check all drawings and specifications to ensure that works are carried out in accordance with the approved plans for discrepancies and report to the Superintending Officer / Consultant / Qualified Person as stated below:
• Check shop drawings submitted by contractor.
• Check as-built drawings and Operation & Maintenance Manual submitted by contractor.
• To check on quality of materials and samples delivered to site and report to Superintending Officer / Consultant / Qualified Person on any materials that are not conforming to the specifications.
• To check mock-ups done on site, where necessary.
• To ensure that the required construction tests in connection with the construction works are carried out where necessary

Job Requirements

• Possess Diploma in Civil Engineering
• Registered Resident Technical Officer with IES / ACES
• Minimum 3 years experience as RTO in supervision of works similar in nature to major construction works in buildings, civil