The candidate should have reasonable accounts background with qualifications. Scope of works are as follows:-

a. Updating of accounts on daily basis

b. Filing and book keeping

c. Knowledge on audit requirements

d. Salary tabulation

Job Description

• Create and implement the hazard control plans and programmes.
• Prepare necessary documents and assist in internal and external audits by regulatory bodies and customers as well as follow up corrections/corrective actions.
• Liaise with respective departments for customer complaints and verify effectiveness of corrective actions.
• Conduct routine premises hygiene and sanitation inspections, mock recalls and traceability.
• Conduct training on food safety and quality related programmes (ISO 22000).
• Assist in new product development activities.
• Liaise with laboratory for product microbial testing and environmental testing.
• Support QA manager and purchasing department in raw material suppliers and external service providers documentations and audits.
• Manage pest control programmes for the plant and maintain pest control records.
• Create and recommend Standard Operating Procedure (SOP) or ISO 22000 documents to enhance product quality and compliance to ISO 22000.
• Collect and compile validation and verification data.
• Prepare reports to communicate quality issues.
• Willing to travel to other BU for audits and follow up on premises inspections and corrective actions.

Job Requirement

• Possess at least a Diploma in Food Technology, Food Science, Food Nutrition or equivalent.
• Minimum 1-3 years working experience in related field.
• Relevant knowledge in FSSC, ISO 9001, ISO 22000, GMP, HACCP.
• Knowledge of tools, concepts and methodologies of QA.
• Proficient in Microsoft Word, Excel and PowerPoint.
• Able to work independently, as well as a team player.
• Working hours: 08:00 to 17:00.
• Working day pattern: 5 days per week.
• Location: Senoko area, few bus stops away from Woodlands North MRT Station (TE1).

Note: We offer lunch meal.

If interested, please send your resume to WhatsApp @ +65 9112 1178

Job Description

• Answering of calls, attend to customers enquiries.
• Receiving and processing purchase orders.
• Issuing sales transaction invoices.
• Verifying orders, including customers’ personal information and payment details.
• Maintaining and updating sales and customer records.
• Prepare and print product labelling.
• Manage inventory control.
• Perform other ad-hoc duties as assigned by team lead.

Job Requirement

• Possess at least O Level.
• Minimum 1-3 years working experience in related field.
• Familiar with Microsoft Word, Excel & Google tools.
• Able to work independently, as well as a team player.
• On job training for some online or offline system.
• Working hours: 10:00 to 19:00.
• Working day pattern: 6 days per week, rest on Saturday.
• Location: Senoko area, few bus stops away from Woodlands North MRT Station (TE1).

Note: We offer lunch meal.

If interested, please send your resume to WhatsApp @ +65 9112 1178

Job Description

• Full cycle of recruitment including onboarding & offboarding.
• Partner with Institutions for internships and recruitment agencies.
• Manage the entire candidate lifecycle.
• Work Pass administration.
• Handle housing and accommodation arrangements for foreign workers if necessary.
• Provide administrative support to business units.
• Perform any other ad-hoc duties as assigned.

Job Requirement

• Possess at least O Level.
• Minimum 1-3 years working experience in F&B Manufacturing.
• Proficient in Microsoft Word, Excel & Google tools.
• Familiar in recruitment portal & channel.
• Able to work independently, as well as a team player.
• Working hours: 09:00 to 18:00.
• Working day pattern: 5 days per week.
• Location: Senoko area, few bus stops away from Woodlands North MRT Station (TE1).

Note: We offer lunch meal.

If interested, please send your resume to WhatsApp @ +65 9112 1178

[This is a part-time job opportunity and candidates will be required to turn up to office for 2 working days in a week.]

Rigging & Marine Services Pte Ltd (“RMS”) was established in 1992, serving both the marine and O&G sectors. Presently, RMS has acquired a formidable amount of experience and skillset as well as an excellent reputation in the field of load testing and marine services. With a commitment to safety and excellence, we are seeking a vocal and dedicated Safety Coordinator to join our team and contribute to maintaining a safe working environment for everyone.

ROLES AND RESPONSIBILITIES

Candidates are expected to:

• Conduct regular internal safety audits and inspections to identify potential workplace hazards, prepare safety-related reports, and ensure compliance to prevailing workplace safety and health requirements and legal legislations
• Follow up with Project Safety Team / Contractors and provide recommendations to close off outstanding items outlined in safety-related and audit reports
• Investigate workplace incidents, accidents, and near misses, identifying root causes and recommending corrective actions to prevent recurrence
• Ensure risk assessment is performed, workers don appropriate personal protective equipment, and safe working procedures are correctly carried out by workers on-site
• Implement and monitor appropriate safety measures in accordance with the Workplace Safety and Health Act and Safety Management System
• Highlight areas where training/certification is required to meet the standards imposed by Legislation, Approved Codes of Practice, or HSE guidance
• Work with the senior management team to implement and manage safety programmes in the company
• Provide safety induction or training for new employees
• Conduct fire safety training for staff, tabletop exercise, fire drill exercise as per SCDF requirement
• Perform any other ad-hoc tasks and duties as assigned

REQUIREMENTS

A successful candidate will possess: -

• Diploma in Occupational Health and Safety or equivalent that falls under the MOM acceptable WSH-related qualifications*
• Certification as a Registered MOM WSH Officer
• Proven 2 years of experience in workplace safety, preferably in the rigging or marine industry
• Good knowledge of WSH Act, and rigging industry safety standards and regulations is a plus
• Resilience, self-motivation with excellent interpersonal, communication and presentation skills
• Ability to work independently in a face-paced environment to meet deadlines
• Able to build and maintain good rapport with all internal and external stakeholders
• Ability to multi-task and prioritise well
• High degree of flexibility and initiative to take on new challenges as the role develops

* Acceptable WSH-related qualifications:

Specialist Diploma in WSH, awarded by SSG and conducted by Ngee Ann Polytechnic, Singapore Polytechnic, BCA Academy (awarded before 1 November 2022), NTUC Learning Hub and Singapore Institution of Safety Officers (SISO)

Job Responsibilities

• Provide general administrative support.
• Handle data entry and documentation
• Process invoices, handle accounts, and follow up on outstanding payments.
• Coordinate with other department staff on creditors invoice matters.
• Provide support to the necessary administration functions.
• Working closely with internal departments and ensuring prompt follow-up on related matters
• Maintain and organize a good filing system with confidentiality in an easily accessible format.
• Assist in running the operation and ensure it is smooth.
• Maintain good office administration system.
• Preparation of Bank Reconciliation, Audit Schedules and other reconciliations.
• Assist in month-end closing of accounts

Any other task may be assigned by the Company from time to time

Requirements

• Candidate must posses at least LCCI or equivalent
• Knowledge of Microsoft office (Powerpoint, Word, Excel)
• Good written and communication skill
• Be meticulous in work and able to work in a fast-paced environment

JOB DESCRIPTION & REQUIREMENTS

Manage a variety of Health, Safety & Environmental (HSE) activities to ensure that the organisation complies with external regulations and standards.

• Develops, plans, organizes and manages the HSE Program for major projects

• Monitor and evaluate the organisation’s overall HSE performance to identify recurring problem; research, evaluate and recommend changes to technology, equipment, systems or processes that will improve the organisation’s HSE performance

• Keep up-to-date with proposed and actual changes in HSE regulations.

• Ensure that work conditions meet the HSE requirements and programs in place.

• Plan and coordinate the training and certification of personnel for safety.

• Coordinates and assures compliance with the Risk Assessment Processes.

• Provides assistance to the site work process with safety planning and incident prevention.

• Evaluating and reviewing sub-con safety program and procedure on site compliance.

• Functions as an integral part of the Construction Team. Assist in safety audits and safety evaluation process.

• Assist in conducting weekly safety meetings.

• Attend safety/construction meetings and site inspection.

• Know internal and external accident reporting requirements. Prompt and efficiency on handling of incident and accident investigation.

• Maintaining and completion of project HSE reports and documentation.

• Collection, compilation, and reporting of HSE statistics for the project.

• Any other ad-hoc projects and duties as required by the management.

Job Description

• To inspect and evaluate the environment, equipment and processes in working areas to ensure compliance with government safety regulations and industry standards;
• To protect employees, customers and the environment;
• To recommend changes to protect workers, and educate employees on how to prevent health problems through the use of safety training programs;
• To identify potentially hazardous materials;
• To investigate accidents to identify their causes and find ways to prevent them in the future;

Job Requirements

• Must hold degree in Engineering, Workplace Safety & Health Disciplines or related qualifications
• Must be registered WSHO
• Good communication skills
• Willing to work 6 days

Responsibilities:

• Assist on public relation programme in relation to the master work programme to meet the project(s) goals;
• To deal and manage feedbacks and complaints from the public tactfully and render full support on all press and public relations matters related to the Contract;
• To give advance notice to the public through distributing pamphlets, letters and other publicity materials approved by the authority prior commencement of the work;
• To explain and brief the public, residents, occupiers in the vicinity and proximity of the works on the impact of the construction activities before each construction stage;
• To arrange and attend meetings on public relation matters with project team where necessary;
• To provide periodic updates and disseminate information to the public in relation to the construction works;
• To prepare a monthly report to update on the feedbacks and complaints received and the respective actions taken against them;
• Arrange for defect inspections in response to feedback by stakeholders
• Record and follow up on feedback until closure of case
• Perform site inspections, handle public concerns and issues.
• To promote and maintain a good relationship with the public before and during the full period of construction;
• Perform other public relations tasks assigned by management.
• Be responsible for any other duties that may be assigned from time to time as your superior/management deem fit.

Requirements:

• Minimum GCE A Level or Diploma in relevant discipline or equivalent with at least 3 years' working related experience as a PRO in the construction industry.
• Experienced in civil construction industry is an added advantage
• Analytical and meticulous
• Able to work in a fast-paced environment and long hours
• Excellent communication skills
• A team player with strong sense of responsibility and self-motivation to get tasks done independently.

Responsibilities
• The WSHO is responsible for overseeing and carrying out all works relating to the Safety, Health and Environmental matters in the project.
• Liaise closely with the Project Managers on workplace safety, health and environmental issues to maintain a high level of safety at the sites
• Ensure overall compliance and good procedures/ practices in statutory environmental and health requirements at project site and requirement premises at all time
• Conduct regular site inspections and follow-up actions to ensure environmental compliance
• Preparation and submission of reports
• Ensure safe work procedures implemented to control risk.

Requirements
• Registered with MOM as WSHO, ECO
• At least 2 years of experience as a WSH Officer
• Good knowledge of WSH Act and other WSH related compliance
• Must possess a WSQ Specialist Diploma in Safety & Health, or relevant degree

Responsibilities
• The WSHO is responsible for overseeing and carrying out all works relating to the Safety, Health and Environmental matters in the project.
• Liaise closely with the Project Managers on workplace safety, health and environmental issues to maintain a high level of safety at the sites
• Ensure overall compliance and good procedures/ practices in statutory environmental and health requirements at project site and requirement premises at all time
• Conduct regular site inspections and follow-up actions to ensure environmental compliance
• Preparation and submission of reports
• Ensure safe work procedures implemented to control risk.

Requirements
• Registered with MOM as WSHO, ECO
• At least 2 years of experience as a WSH Officer
• Good knowledge of WSH Act and other WSH related compliance
• Must possess a WSQ Specialist Diploma in Safety & Health, or relevant degree

Responsibilities
• The WSHO is responsible for overseeing and carrying out all works relating to the Safety, Health and Environmental matters in the project.
• Liaise closely with the Project Managers on workplace safety, health and environmental issues to maintain a high level of safety at the sites
• Ensure overall compliance and good procedures/ practices in statutory environmental and health requirements at project site and requirement premises at all time
• Conduct regular site inspections and follow-up actions to ensure environmental compliance
• Preparation and submission of reports
• Ensure safe work procedures implemented to control risk.

Requirements
• Registered with MOM as WSHO, ECO
• At least 2 years of experience as a WSH Officer
• Good knowledge of WSH Act and other WSH related compliance
• Must possess a WSQ Specialist Diploma in Safety & Health, or relevant degree

Job Description:

• Build strong client relationships to maintain old business and acquire new customers for IBMS/BMS Systems in local market.
• Maintain regular communication with clients to ensure that all of their needs are understood and addressed.
• Collaborate with various internal departments and consultants to ensure that they fulfill all customer requests and focus on improving the customers’ experience.
• Resolve complaints and keep track of all processes that pertain to the client’s desires.
• Build and strengthen the relationship with M&E consultants, contractors and developers.
• Collect and analyze data concerning consumer behavior to understand changing needs to ensure the KPIs are met.
• Prepare quotations, tender compliances and marketing proposals.
• Other ad-hoc duties as assigned.

Requirement:

• Diploma or Degree in Engineering or equivalent.
• 3 to 5 years working experience in related industry.
• Good technical knowledge of IBMS/BMS Systems
• Able to build and maintain good rapport with all internal and external stake holders including clients, M&E consultants, contractors, developers and team members.
• Excellent negotiation, communication and presentation skills.
• Professional experience in a sales or customer service role.
• Excellent organizational skills and attention to detail.

• Establishing good rapport with customers to maintain business relationship/retention.
• Increasing the spend by product penetration and managing the margin of accounts visited.
• Work closely with all internal stakeholder to ensure full customer satisfaction by providing Lyreco standard service level.
• Work on full category compliance to maximise customer potential.
• Advocate customer loyalty through dedicated account management.
• Any other adhoc tasks assigned to you by the manager.
• Salary range between SGD3500-SGD4000 inclusive of allowances plus sales incentive from SGD1200 onwards.

Qualifications & Requirements

• Diploma / Degree in commerce, business administration or related
• High Proficiency in Microsoft Office application, Solution Selling Skills, Proactive Listenting skill, Sales negotiation skills, Sales Pipeline Management skills
• Active listening skills and proactive communication in verbal and written
• Minimum 2years sales experience in B2B environment and managing SME business portfolio

Job Description:

• All workplace safety and health matters
• Conduct Inspection and meeting
• Conduct accident/incident investigation
• Plan and organize safety promotion program
• Compile report/minutes/training materials/trend analysis
• Liaison with relevant authorities, client and all others
• Supervision of Workplace Safety and Environment workers
• Administrative and document tasks
• Update of relevant acts and regulations

Job Requirements:

• MOM registered Workplace Safety and Health Officer (WSHO)
• Minimum of 8 years working experience as WSHO in the Construction Industry
• First-Aider Certification an added advantage

Job Description:

• All workplace safety and health matters
• Conduct Inspection and meeting
• Conduct accident/incident investigation
• Plan and organize safety promotion program
• Compile report/minutes/training materials/trend analysis
• Liaison with relevant authorities, client and all others
• Supervision of Workplace Safety and Environment workers
• Administrative and document tasks
• Update of relevant acts and regulations

Job Requirements:

• MOM registered Workplace Safety and Health Officer (WSHO)
• Minimum of 8 years working experience as WSHO in the Construction Industry.
• First-Aider Certification an added advantage.
• ECO Certification.

RESPONSIBILITIES:

• Identify and establish new customers through prospecting.
• Develop and execute sales strategies to meet sales quotas.
• Collaborate with cross-functional teams, including Pre-Sales, Marketing, and Consultants, to create integrated IT solutions for both existing and new clients.
• Effectively manage and drive the sales cycle from prospecting to successful closure.
• Cultivate a robust network with decision-makers/key influencers in the customer and vendor communities.
• Build long-term, trustworthy, and collaborative relationships across all levels within customers' environments.
• Establish rapport and collaboration with internal and external stakeholders.
• Collect, track, and analyze large amounts of data.
• Demonstrate adaptability and strong problem-solving skills.
• Exhibit excellent active listening skills.
• Undertake other tasks and projects as assigned by the Reporting Manager or Management.

QUALIFICATIONS & EXPERIENCE:

• Possess a Diploma/Degree in IT/Engineering or Business Administration.
• Ideally, have 1 to 2 years of experience in IT sales.
• Self-starter with energizing customer interaction.
• Excellent oral and written communication skills.
• Ability to build relationships with clients and coworkers.
• Positive problem-solving skills.
• Comfortable working in a fast-paced environment.
• Adaptable to change.
• Strong organizational skills.
• Preferred background in sales.
• Creative, energetic, and positive attitude

Job description

• • Process and verify daily Sales, ensuring accuracy and compliance with contracts.
  • Prepare and issue payments to vendors.
  • Reconcile accounts and resolve discrepancies in financial records.
  • Maintain accurate financial records and documentation.
  • Provide general administrative support to the finance department.
  • Any other ad-hoc work as assigned.
  • Hourly rate: $12

Need to clock in office , working hours : 830pm-230pm

office at Yishun Win 5

whatapps only +65 8920 8302 ( HR DEPARTMENT )

Job Purpose:

Warehouse Operations administrative activities for Logistics. Responsible for all warehouse transactions using MS Office and SAP System, for receiving, locating, storage and retrieval of product for the Service Operations warehouse. Working closely with transport, warehouse, cross department, and management team. Ability to multi-task and perform under pressure. High level of accuracy and commitment is required.

Job Description:

• Assist in maintaining of all HACCP related records
• Daily 3PL warehouse stocks withdrawal (Storbest, Mandai Link, Tian Sheng and Flow)
• Printing of pickling list, data entry and posting.
• Communicating and coordinating with internal departments on logistics and stock inventory related matters etc.
• Conversion and printing of invoices and proper filing.
• Receiving goods on local purchase and external warehouse transfer.
• Responsible for all stationery requirements for the logistics department.
• Carry out warehouse administrative tasks and follow operational directive.
• Warehouse related administration documentation.g and repository management.
• Scanning and repository management.
• Ensure all incoming goods to be received in the SAP System and in accordance with procurement instruction or information, and according to the company policies.
• Maintaining inventory records, reporting relevant information, and preparing any necessary documentation.
• Maintain a safe, clean, and tidy office environment.
• Perform any other ad-hoc duties as and when assigned by superior.

Requirement :

• Proficient in MS Office
• Hands on SAP experience will be an advantage
• At least 1 year in administration work in warehouse, supply chain in manufacturing, and distribution industry
• Effective communication with fellow team members
• Able to commit 5.5 day work week

Job purpose

As a Customer Service Officer (Order Processing), you will be an integral part of our operations, ensuring seamless order processing and maintaining exceptional customer satisfaction. You'll be responsible for managing orders, addressing inquiries, and providing exemplary service to our valued customers.

Duties and responsibilities

• Process customer orders accurately and efficiently using our designated systems or software.
• Respond promptly to customer inquiries via phone, email, or chat, addressing any concerns or questions related to orders, delivery, or products.
• Collaborate closely with the sales and logistics teams to ensure timely order fulfillment and resolve any discrepancies or issues that may arise.
• Maintain accurate records of customer interactions and transactions, ensuring proper documentation of orders, modifications, and cancellations.
• Assist in the resolution of customer complaints or escalations, striving to achieve positive outcomes and customer satisfaction.
• Continuously improve customer service procedures and processes to enhance efficiency and service quality.
• Provide insights and feedback to management based on customer interactions to improve products or services.

Qualifications

• Minimum GCE ‘N’ or ‘O’ Levels or its equivalent
• Fresh graduates are welcome
• Excellent communication skills (verbal and written) with a customer-centric approach.
• Ability to multitask and work effectively in a fast-paced environment while maintaining attention to detail.
• Problem-solving skills and the ability to handle challenging situations professionally.
• A proactive attitude with a commitment to delivering exceptional customer service.
• Proven experience in a customer service role, preferably in the food service or hospitality industry.
• Strong proficiency in order processing software or systems; familiarity with SAP S4 is a plus.

Enviroment: Dormitory

· Conduct patrols to monitor and prevent security breaches, theft, and accidents.

· Maintain a visible presence to enforce safety measures and deter potential threats.

· Investigate suspicious activities and respond to alarms promptly.

· Control access to the property and monitor employee and visitor movement according to established procedures.

· Enforce laws and regulations applicable to the property and report any violations.

· Take necessary actions to confront unauthorized individuals and violators of security protocols.

· Conduct regular checks of the property for maintenance issues and safety hazards.

· Collaborate with relevant authorities to address unlawful activities or emergencies.

· Prepare accurate written reports detailing daily activities, observations, and incidents.

· Inspect and test fire and security systems to ensure functionality.

· Implement emergency response plans as needed.

· Reports activities of residents pertaining to drug abuse, theft, alcohol intoxication, violence, peddling of contraband cigarettes.

· Updating of dormitory room list upon on-boarding and off boarding of workers.

· Report violation of dormitory house rules and files incident reports.

Job Requirements:

· Possess O Level or N Level or High school diploma or equivalent.

· Knowledge of state laws and regulations related to security.

· Familiarity with security operations and safety practices.

· Understanding of enforcement policies and procedures.

· Knowledge of safety equipment usage.

· Clean criminal history.

· Driving licence with own vehicle.

· Strong attention to detail and observation skills.

· Excellent verbal and written communication abilities.

· Demonstrated integrity and moral character.

· Reliability and dependability in fulfilling duties.

· Ability to remain calm and react effectively in emergencies and high-stress situations.

· Strong problem-solving and decision-making skills.

· Able to work night shift.

Ability to meet physical requirements of the position.

Enviroment: Dormitory

· Conduct patrols to monitor and prevent security breaches, theft, and accidents.

· Maintain a visible presence to enforce safety measures and deter potential threats.

· Investigate suspicious activities and respond to alarms promptly.

· Control access to the property and monitor employee and visitor movement according to established procedures.

· Enforce laws and regulations applicable to the property and report any violations.

· Take necessary actions to confront unauthorized individuals and violators of security protocols.

· Conduct regular checks of the property for maintenance issues and safety hazards.

· Collaborate with relevant authorities to address unlawful activities or emergencies.

· Prepare accurate written reports detailing daily activities, observations, and incidents.

· Inspect and test fire and security systems to ensure functionality.

· Implement emergency response plans as needed.

· Reports activities of residents pertaining to drug abuse, theft, alcohol intoxication, violence, peddling of contraband cigarettes.

· Updating of dormitory room list upon on-boarding and off boarding of workers.

· Report violation of dormitory house rules and files incident reports.

Job Requirements:

· Possess O Level or N Level or High school diploma or equivalent.

· Knowledge of state laws and regulations related to security.

· Familiarity with security operations and safety practices.

· Understanding of enforcement policies and procedures.

· Knowledge of safety equipment usage.

· Clean criminal history.

· Driving licence with own vehicle.

· Strong attention to detail and observation skills.

· Excellent verbal and written communication abilities.

· Demonstrated integrity and moral character.

· Reliability and dependability in fulfilling duties.

· Ability to remain calm and react effectively in emergencies and high-stress situations.

· Strong problem-solving and decision-making skills.

· Able to work night shift.

· Ability to meet physical requirements of the position.

Enviroment: Dormitory

· Conduct patrols to monitor and prevent security breaches, theft, and accidents.

· Maintain a visible presence to enforce safety measures and deter potential threats.

· Investigate suspicious activities and respond to alarms promptly.

· Control access to the property and monitor employee and visitor movement according to established procedures.

· Enforce laws and regulations applicable to the property and report any violations.

· Take necessary actions to confront unauthorized individuals and violators of security protocols.

· Conduct regular checks of the property for maintenance issues and safety hazards.

· Collaborate with relevant authorities to address unlawful activities or emergencies.

· Prepare accurate written reports detailing daily activities, observations, and incidents.

· Inspect and test fire and security systems to ensure functionality.

· Implement emergency response plans as needed.

· Reports activities of residents pertaining to drug abuse, theft, alcohol intoxication, violence, peddling of contraband cigarettes.

· Updating of dormitory room list upon on-boarding and off boarding of workers.

· Report violation of dormitory house rules and files incident reports.

Job Requirements:

· Possess O Level or N Level or High school diploma or equivalent.

· Knowledge of state laws and regulations related to security.

· Familiarity with security operations and safety practices.

· Understanding of enforcement policies and procedures.

· Knowledge of safety equipment usage.

· Clean criminal history.

· Driving licence with own vehicle.

· Strong attention to detail and observation skills.

· Excellent verbal and written communication abilities.

· Demonstrated integrity and moral character.

· Reliability and dependability in fulfilling duties.

· Ability to remain calm and react effectively in emergencies and high-stress situations.

· Strong problem-solving and decision-making skills.

· Able to work night shift.

· Ability to meet physical requirements of the position.

STATEMENT OF PURPOSE

The Aftercare Case Manager will support the KTPH PsyMed team by providing comprehensive support and guidance to clients with psychiatric disorders during their transition from hospital setting to community-based services.

• Practicing case management in line with the established inclusion/exclusion criteria.
• Co-developing clinical pathways, workflows, escalation protocols, and patient stratification with input from multidisciplinary teams.
• Applying clinical expertise and resource knowledge to identify and refer patients to appropriate support services.
• Ensuring effective information flow among stakeholders, serving as a point of contact between KTPH and community partners.
• Facilitating regular case discussions with stakeholders to co-create solutions with the aim of achieving optimal patient outcomes.

Case Management

• Screen and identify suitable patients for enrollment into the Aftercare program based on established criteria.
• Collaborate closely with patients to assess needs and preferences for aftercare, ensuring active involvement in care planning.
• Provide psychoeducation and support to patients and families regarding treatment options and community resources.
• Serve as a point of contact for consulting physicians regarding patient concerns or updates.
• Review care plans (including medication management and therapy referrals) to ensure transitional support. Monitor follow-up appointments to ensure continuity of care and address barriers to attendance, if any.
• Cultivate strong partnerships among stakeholders and harness their collective resources and expertise to address patients’ complex needs and facilitate comprehensive support services for transitioning patients.
• Guide patients’ seamless reintegration into the community by coordinating tailored care plans and facilitating access to stability and recovery services.
• Foster proactive collaboration with multidisciplinary teams and stakeholders to ensure effective patient care across healthcare settings, promoting long-term recovery and well-being.
• Conduct home visits and interact with patients’ family members/caregivers when needed.
• Empower patients to manage their mental health effectively and make informed decisions about their care.
• Participate in discussions and case conferences with community partners to share knowledge and best practices.

Data Management and Administrative Duties

• Maintain accurate and confidential records of assessments and screenings for patients in electronic health record systems (EPIC), ensuring completeness and compliance with privacy regulations.
• Utilize data management tools to analyze trends and patterns in patient outcomes and program effectiveness.
• Generate reports to communicate findings and guide quality improvement initiatives.
• Conduct regular audits to ensure data integrity and compliance with regulatory standards.
• Oversee intake and assignment of referrals from hospital clinicians to the Aftercare program.
• Coordinate with community partners to streamline the referral process and ensure smooth transitions for patients.
• Schedule and organize meetings, conferences, and case discussions.
• Ensure timely communication and collaboration among participants.

JOB REQUIREMENTS

• Knowledge – Mental Health, Behavior science, suicide assessment and intervention, case management principles, familiarity with professional and technical emerging knowledge, community resources and governmental policies that impact the patients and basic counselling techniques.

1. Skills – good interpersonal communication, advocacy, problem solving and administrative duties.
2. Communication skills: to be able to communicate effectively and listen actively. Case managers must also be aware of nonverbal communication cues and be able to read nonverbal cues with patients.
3. Interviewing skills: to be able to evaluate the patients’ needs. Case managers need to be able to formulate questions, record client information and answer patients or family members’ questions promptly.
4. Teaching skills: to be able to help patients develop skills and knowledge to improve their life situation. Case managers need to help patients develop social skills, regain independence, identify and build coping strategies etc.
5. Advocacy Skills: case managers have to engage in advocacy on behalf of their patient. Case managers may attempt to resolve conflicts between patients and services providers and work towards protecting the best interests of the patients.
6. Organisational skills: Case managers have to be adept at planning and organisation to ensure service delivery to their patients in a timely manner.
7. Aptitude for teamwork and ability to work well with diverse groups, from other professionals to patients’ family members. Case managers don’t work alone to help their patients improve their quality of life. Instead they help patient achieve their goals as part of a much larger team.

Personal characteristics

1. Desire to help others: case managers must have a strong desire to help others or the negative aspects of the job can quickly lead to burnout.
2. Patience – case managers have to deal with a lot of red tape in the course of programs/ service implementation and in supporting patients.
3. Empathy: to be able to identify with the struggles patients are having.

Education and Experience

• Degree or equivalent experience – Degree in Psychology, Counselling, or NursingYears of Experience: 3-4 years in a mental health, either in community or healthcare environment.

Main Job Duties and Responsibilities

· Full set of accounts including monthly accounting

· To Ensure timely record of accounting transactions and management reporting schedules

· Follow up with Payment Response and Issued Tax Invoice to chase payment on time

· Assist in company secretarial matters and liaise with Tax agent or external Auditor

· Staff payroll, CPF e-submission, GST submission & IR21 submission

· Day-to-day account tasks

. Able to start immediately

Education, Qualifications and Experience

· Diploma or Degree

Key Skills and Competencies

· IT literate

· Able to use MS Office

· Advance Microsoft Excel

· Xero / Info-Tech