MuleSoft are looking for an experienced technology seller, having sold technology licence in their career - preferably software, but will consider most technology solutions.

This is not your standard tactical role selling a piece of software. You will be responsible for owning and driving the go-to-market strategy for your territory, and leading the sales cycle (Direct Sales, not overlay).

We are paving the way to not only change the way our customers build software, but transform the way they do business.

You will enter accounts via Line of Business, not IT. You will identify strategic business initiatives where time is of utmost importance to the top and bottom line. You will sell strategic business outcomes with long-term, high growth engagements through a valued sales motion.

In this role, you will be challenged as a salesperson to grow personally and professionally.

In your first year, you can expect to:

• Work toward exceeding your ramped annual sales quota and create a pipeline that will propel the growth of your business in the following year
• Partner with our global Sales Enablement team, who will guide you through on-boarding and development programs that ensure your success
• Create a plan for your own territory long-term, building demand and working on existing and newly created opportunities
• Become an expert in MuleSoft messaging, our sales approach, and our products and services
• Be surrounded by a team of fiercely motivated individuals who are committed to delivering extraordinary customer outcomes

What you’ll need to be successful:

• Experience selling to the Philippines market
• Recent, cumulative experiences that demonstrate your success in leading complex and commercially significant sales to business leaders with support from IT leaders
• Experience driving large deals, $250K+ and run rate
• Strong financial savvy in order to craft well-founded value propositions
• Excitement around hunting greenfield territory and managing ongoing customer relationships to grow accounts
• At least 6+ years of experience in Solution sales within the Software industry with a strong focus in selling to Large Enterprises
• An entrepreneurial spirit around owning a territory and building your business from the ground up
• Previous experience selling complex software solutions into Enterprise level customers.
• Strong direct sales experience (not Channel or Partner based)
• Ability to manage wider eco-system of partners and advisory firms.
• Consistent over-achievement of quota and revenue goals
• Successful history of net new business sales is a must
• Proven track record with relevant customer relationships
• Direct & New Business sales experience
• Proven ability to demonstrate virtual and extended teams

You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer (Telephone Operator) is responsible to attend to both internal and external calls, conduct trouble-shooting and direct guest requests to relevant department.

• Possess minimum G.C.E. "O" levels.
• Candidates with Diploma / Degree in Hospitality / Tourism Management or equivalent will be preferred.
• Minimum 6 months work experience in hotel operations.
• Possess good customer relations, communications and interpersonal skills.
• Able to work night shifts, weekends and public holidays

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

The officer contributes actively to the programme needs of the Special Student Care Centre under the umbrella of Community-Based Support Services (CSS).

• Provide routine ADL (activities of daily living) caregiving to students.
• Provide supervision and guidance to students.
• Guide students in the development of basic personal and social skills, simple academics, or work skills.
• Follow regulations regarding basic health, hygiene, and safety.

• Minimum N/O Levels/ITE/Diploma

3 days work week (Mon, Wed, Fri)

Working hours:

1. 7.30 am to 3.30 pm OR
2. 10.30 am to 6.30 pm

Work location:

1. Fernvale Gardens School @Sengkang OR
2. Woodlands Gardens School @Woodlands

• To review all Authority's and Contractor's drawings
• To provide all relevant endorsements required by the relevant authorities
• Supervise all civil, structural and geotechnical building works, both permanent and temporary
• To ensure that contractor had obtained all necessary permits and clearance to work
• To conduct site inspection and ensure that contractor(s) implement corrective actions and timely preventive/mitigation measures to protect surrounding structures
• To coordinate the contractor, AC, QP(D), relevant agencies, including interfacing contractors and consultants etc for the works
• To review, evaluate and assess all formwork structure, formwork support systems etc
• To review and supervise safety, environmental and health matters
• To supervise the installation of instrumentation
• To supervise sanitary and plumbing installations, pump drainage works etc
• To review, evaluate and assess the monitoring of instrumentation and interpretation of the results and provide analytical results/presentations
• To review Contractor's design and supervise all works

Criteria:

- Min 3 years of experience in Cut & Cover tunnelling or supervision of installation of monitoring instruments, collation of monitoring data and use of software for presentation of monitoring data for analysis and interpretation.

- Diploma in Civil and Structural Engineering

- Possess a valid RTO cert by JAC of IES/ACES as QSS Singapore

- Possess a valid RTO (Tunnel) cert by JAC of IES/ACES as QSS Singapore

Duties:

- Patrol assigned areas and monitor premises to prevent and detect signs of intrusion

- Act as a visible deterrent to crime and enforce rules and regulations

- Respond to alarms and investigate disturbances

- Write reports on incidents, accidents, and suspicious activities

- Monitor and authorize entrance of vehicles or people in the property

- Conduct security checks and inspections of designated areas

- Provide assistance to customers, employees, and visitors in a professional and courteous manner

Requirements:

- Proven work experience as a Security Officer or relevant position

- Law enforcement or military background is preferred

- Basic Security License from PLRD for Security Officer (3 WSQ modules)

- Excellent knowledge of security protocols and procedures

- Provide Incident Management Services or Handle Security Incidents and Services, and Recognize Terrorist Threats (RTT)

Location Available: (Kallang, Redhill, Changi, Hillview, River Valley)

For enquiries, please contact me at 8845 9576.

Why Join Us?

• Attractive Newcomer Bonus
• Career Progression & Development Opportunities
• Opportunity to Work Alongside an Innovative Team
• Comprehensive Leave Packages (e.g: additional leave, birthday leave, eldercare leave, etc...)
• Executive Health Screening

Job Responsibilities:

• Preparation and implementation of Safety Program
• Ensure all work practices comply with company safety policy and WSH act
• Advise on Work Plan / Risk Assessment / Safe Work Procedures
• Ability to identify problems and provide solutions
• Able to lead fellow colleagues and inculcate them towards safe work culture
• Compile all relevant report and records, carry out daily safety inspection
• Prepare and submit weekly safety report as required by management and clients
• Participate and involve in OHSAS 18001 and ISO 14001 implementation and audit
• Other ad-hoc duties assigned by the Project Manager

Job Requirements:

• Must be a Singapore Registered Safety Officer / Workplace Safety & Health Officer with Ministry Of Manpower (Singapore)
• Must have professional knowledge in WSHE legislation and regulations (WSH act and Environment)
• Min. Diploma in Building / Civil / Structural Engineering
• Min. 3 years’ experience as WSHO in Singapore, with experience working for LTA projects
• Physically fit and healthy, hardworking and driven
• Salary package commensurate with experience

Responsibilities:

• Plan and execute project work schedule to meet the project goals and datelines with different sector clients such as government, commercial and private.
• Prepare, update and present project work progression report in the meeting with the customer.
• Conduct system configuration setup, troubleshooting and commissioning for the ELV equipment such as CCTV system, door access card and intrusion detection system.
• Provide CCTV installation and design advise to the client during site survey.
• Manage and coordinate the contractor and stakeholders to ensure smooth implementation according to the project schedule.
• Negotiate the quotation with contractor before raising up the quotation for approval by management.
• Prepare and update the project documentation such as user manual, floor plan drawing and schematic drawing.
• Provide training to the clients and end users on the system features and operation.
• Provide technical support to the maintenance team after the commissioning.
• Maintain positive relationships with clients, address concerns and ensure clients are satisfied with the delivered solutions.

Requirements:

• Bachelor’s degree in Electronics Engineering or related field.
• With 6 or more years working experience in the Security Industry.
• Prior experience in handling at least 5 or more engineers.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

· Perform accurate daily accounting entries for Customers’/Vendors’ invoices and receipts/payments including staff reimbursements into SAP System

· Responsible for counting and tabulating cash collections

· Monthly reconciliation and reporting

· Ensuring all payment vouchers or invoices are filed in proper chronological order.

· Monitor and prepare cash deposits and cheques received from outlets and customers into the bank

· Handle queries with suppliers/customers and staff.

· Salary commensurate with experience

Job Requirements

· ITE/Nitec, Diploma in Finance/Accountancy or equivalent.

· 1 – 2 years of work in Accounting & Finance field is preferred.

· Fresh graduates are welcome to apply as training will be provided.

· Analytical and hands-on team player.

· Meticulous, high integrity and able to work independently

Job Description

· Compile and analyze financial information to prepare financial statements, post Journal and Bank Entries, calculate depreciation of Fixed Assets and perform monthly reconciliation

· Maintain and create new customers, suppliers and general ledger accounts in accounting system.

· Verify accuracy of AP payment, claims and petty cash reimbursements and revenues.

· Monitor and prepare to deposit cash and cheques received from outlets and customers into bank.

· Maintain accounting files and records.

· Prepare and compute GST tax quarterly for submission to tax authority.

· Prepare the audit schedule and coordinate the audit process.

· Liaise with customers, suppliers and institutions for payment matters and external auditor during year-end audit.

· Provide assistance to all departments for supplier and invoice inquiries.

· Assist the implementation and maintenance of accounting control procedures.

Job Requirements

· Advanced Diploma in Finance/Accountancy/Banking or equivalent.

· 2 – 3 years of work experience in Accounting & Finance

· Required Skill(s): Full set accounting, audit background, knowledge in SAP Business One

· Analytical and hands-on team player

· Meticulous, accurate, trustworthy and able to work independently.

Job Description

We are looking for outgoing and dynamic individual to join us as Guest Relations Executives!

Responsibilities:

Work closely with the managers in front desk operations management

Answer calls, note down booking reservations and update accordingly

Coordinate private events for large group reservations

Ensure prompt and polite service in greeting guests entering and leaving the restaurant

Maintain all guest folios in the manner instructed and type out necessary guests' likes and dislikes to the appropriate fields on the profile

Perform appropriate cashier activities as and when required

Requirements:

Proficient in spoken and written English

At least 2 year in a customer service position

Experience in an F&B environment is preferred

Able to work shifts, weekends, and Public Holidays

Possess a positive attitude and passion for providing excellent customer service

Good communication skills

What’s on Offer

• Mission: Provide compassionate, excellent and holistic healthcare. Tagline:- Serve all with Love.
• Company: Guided by Catholic values, as a missionary not-for-profit hospital, we reach and serve all our patients and visitors with love, continue to make private healthcare accessible to our community by providing reasonable price points and bill transparency. We continue to be progressive to better serve current and future generations.
• Values: Compassion, Humility, Integrity, Respect and Peace (CHIRP).
• Sustainability: Love for nature and the environment. For instance, BYO food containers at staff canteen.
• Work-Life balance: Attractive leave days to rest and re-charge.
• Work Satisfaction: An impactful role in shaping a high performing & engaging culture.

Who We Need

The Retail Officer will be responsible for assisting in the overall operation of the Retail Pharmacy by ensuring that walk-in customers/patients’ requests are processed accordingly and daily sales records are updated regularly.
The responsibilities are as stated below.

• Ensure store housekeeping and merchandising standards are achieved.
• Set-up shelves with merchandise and merchandising aids when new vendors come on board / rotation of floorplan / promotion execution.
• Assist in ordering / maintaining / monitoring of stocks and inventory control.
• Establish good inventory management by maintaining and updating expiry date records of all merchandise.
• Conduct merchandising training to new and existing employees.
• Assist in cashiering duties in the absence of the cashier.
• Assist Pharmacist in processing and preparing walk-in prescriptions, Pharmacy-Only sales and the sale of other retail merchandise as required by customers.
• Assist Pharmacist in dispensing duties.
• Ensure that product information like price, barcode and Oracle codes are maintained and updated in the computer system, regularly and accurately.
• Monitoring retail sales record monthly.
• Planning of promotional activities for the Retail Pharmacy and Co-ordination of Retail Roadshow Promotion and management of promoters’ activities.
• Provide good customer service to customers so that customers’ needs are met and feedback on customer’s demand & requests on special items.
• Perform any other duties as and when required by the Pharmacist/ Pharmacy Manager, for example, rostered to work in OPD and main pharmacy on Sundays.

How to Succeed

• Diploma in Pharmaceutical Sciences or Passed Pharmacy Technician Course.
• At least 2-3 years’ experience in hospital or Retail pharmacy.
• 5 days’ work week.

• Handle full set of accounts with MYOB software and submit Financial Statement (balance sheet, P&L, Trial Balance, General Ledger) to external Auditor
• Responsible for GL, AP and AR
• Preparation of tax invoices and follow up closely on payments
• Preparation of monthly project costing report to Director
• Preparation of quarterly GST for submission
• Preparation of salaries and CPF for submission
• Preparation of Statement of Accounts to customers
• Preparation of IR8A form and AIS submission
• Preparation of Staff Claims
• Update / Control of Cash Flow and do monthly Bank Re-conciliation
• Responsible for company insurance matters, motor vehicle, workmen comp etc.
• Responsible for all work permit, courses related matters for foreign workers
• General office admin duties
• Other ad-hoc duties

We’re Building the Future of Capital Markets;

‍enabling entrepreneurship, job creation, financial inclusion, and economic resilience.

‍As Asia's largest licensed digital securities exchange for alternative investments, Alta is at the forefront of building critical capital market infrastructure. We believe that access to capital markets are pivotal in all economies, we recognize that our role in building this critical infrastructure goes beyond facilitating trades; it paves the way for entrepreneurship, job creation, financial inclusion, and economic resilience, fostering a brighter future for emerging markets and economies.

Empowering Private Markets: Through our Digital Exchange, we enable the tokenization and digital custody of alternative assets. This end-to-end solution simplifies and expedites the trading of smaller asset blocks, ultimately facilitating access and liquidity in private markets.

Innovative Financial Ecosystem: Our journey has seen us transition from securities trading and distribution of comprehensive products, including equities, private credit, funds, and asset-backed securities (“ABS”) (representing Real World Assets ("RWA") like whiskies, wines, art, watches, and real estate) to include fund management and digital custody services.

As the only integrated securities exchange, brokerage, and fund management group with the necessary regulatory licences and a proven track record in Southeast Asia, we are actively exploring new channels and partnerships to extend our impact to entrepreneurs and investors globally.

Established in 2016 and headquartered in Singapore, Alta operates offices globally. We welcome energetic and creative individuals to be part of this ambitious journey with us.

‍

Your job purpose

• Your main responsibility will be to coordinate the settlement process, ensuring that documents are prepared efficiently, and trades are settled smoothly. You’ll work closely with counterparties, custodians, investors, and issuers to quickly and effectively resolve and trade mismatches, failures or issues that may arise.

Your roles and Responsibilities

• Manage the daily process of trades and ensure on-time settlement of all trades, including equities, fixed income, and other financial products.
• Handle post-trade settlement functions, including processing trade instructions, relaying trade status to clients, and troubleshooting trade queries and issues.
• Undertake process and system enhancements to achieve optimal productivity and efficiency.
• Maintain a strong understanding of custody operations workflows, settlement procedures and systems.
• Ensure full compliance with policies and regulations and complete adherence to service level agreements with internal and external clients.
• Perform other settlement duties as assigned.

About you

• No previous work experience is required, although prior internships or coursework related to securities/banking is a plus.
• A strong interest in the Singapore securities market and regulatory framework.
• A desire to develop working knowledge of private equities, private credit, digital tokens and fund management.
• Willingness to learn and contribute to process and system enhancements to achieve optimal productivity and efficiency.
• A proactive, can-do attitude and a great team player.
• Strong multitasking, prioritization, and adaptability skills, along with critical thinking abilities, and the ability to work in a fast-paces environment, are essential for this role.

If you’re excited about starting your career in the world of private investments and want to join a dynamic and innovative team, we’d love to hear from you. Apply today and be part of something truly revolutionary at Alta.

‍

If you are interested, please send your resume to [email protected]

Job Highlights

• Competitive total rewards package
• Dynamic & people-centric work culture
• Professional development

Job Description

Customer Service Officers (Full-time)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Description & Requirements

· Work in a team to manage the day-to-day estate operational matters in the Division

· Report to Property Manager of the division

· Involve in the inspection of horticultural works, conservancy cleaning, upgrading building projects, building maintenance issues and all other estate maintenance related works

· Manage and maintain residential and commercial properties in the division

· Liaise with and supervise contractors

· Attend and follow up on feedback from residents

· Carry out enforcement actions related to common property and open space by laws

· Prepare and maintain proper admin and paper documentation

. Any other related duties as instructed by the Property Manager

• To carry out full-time supervision of construction works as required under BCA regulations and in accordance with the contract and Superintending Officer’s instructions.
• To monitor progress and ensure that the work is done and materials used are in accordance with approved specifications, codes, standards, and regulations.
• Assume any other duties in connection with the project assigned by the S.O.
• Supervise any works in compliance with contract requirements.

Requirements:

• Diploma in Civil & Structural Engineering or equivalent
• Min. 8 years of experience in LTA projects
• Registered RTO with IES/ACES

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

Reservation Officer

• Working days & hours: 5 days, 8:45am – 5:45pm
• Salary: $2000 - $2500
• Working location: Tanjong Pagar

Requirements:

• With experience in travel agency inbound or outbound

Job duties:

• Input daily bookings /amendments received from clients into Tour Plan.
• Check cost and tariff rates for each booking and client.
• Correspondence to confirm to agents/resolve disputes/report irregularities.
• Check and print invoice statements for accounting invoice.
• Other duties that may require by the management.

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Descriptions:

• Assist in overall accounting administration including daily accounting data entries.
• Data entry, filing and documentation.
• Manage and ensure accuracy of customer profile and information.
• Issuing invoices if needed
• Liaising with customers and vendors for payment activities.
• General admin duties.
• Any other duties as assigned by the supervisor

Requirements:

• Responsible and willing to learn.
• Analytical, resourceful,meticulous, and organized.
• Able to work independently
• Able to use Microsoft Excel & Word
• No experience is required
• On-the-job training will be provided
• Vacancy available for either full-time

Benefits:

• Monday to Friday 0830AM-0530PM
• Group Insurance
• Dental Claim
• Fun working enviroment

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

Responsibilities:

• Formulate and execute strategic plans together with regional management team
• Analyze key performance indicators and providing strategic guidance for improved performance
• Provide guidance to regional country heads to achieve optimal country performance goals
• Collaborate with HR on strategies to foster a high-performing regional workforce
• Oversee budgets, financial forecasts, and resource allocation
• Active involvement in business development activities to achieve revenue growth targets

Requirements:

• Previous involvement in a senior leadership capacity, within a market research
• Candidate should possess a Bachelor's degree in Business Administration, or a related qualification
• Exceptional leadership, decision-making and communication skills

Looking for a reliable professional, providing a day to day operations in FAB inventories receipt, storage, issuance and transportation of materials.

• Oversee the FAB spare/ chemicals / inventories stores – upkeep with good house-keepings, periodic cycle counts. Maintain the inventory database, ensuring timely and accurate recordings.
• In charge of day in day out logistics operations.
• Co-ordinate with co workers and on the movement of FAB materials across IME Premises. Must work closely with the FAB purchasing and operation teams on all logistic needs.
• Always adhere to safety requirements at all times.
• Work on continuous improvement programs/ projects in FAB logistics operations.

Requirements

Education: Degree in engineering discipline. Preferably in supply chain logistic/ warehouse operations.

Experience:

• At least 2 years of warehouse operations
• Engineering background with wide contacts with semicon. material suppliers, equipment vendors.
• Strong knowledge-based on excel skills and some knowledge of supply chain analytics.
• Experienced in purchasing, new system set-up for inventories and logistics operations will be an added advantage.Looking for a reliable, professional, providing a day to day operations in
  FAB inventories receipt, storage, issuance and transportation of materials.

Reachfield Security, one of the largest Security Guards Agency in Singapore, specializes in supplying security services to Schools, Factories, Shopping Centres, Office buildings, etc. We have vacancies for

Security Officer / WSO

Locations: South

Nearby MRT:

Yio Chu Kang MRT Station

Salary: $2650 (5.5 days)

Duties:

1. Work in School environment; dealing with mainly public, students, clients.

2. Good customer service skills; able to communicate well.

3. Job duties include access control, issue visitors pass, answer general enquiries, protecting clients’ premise, clocking/patrolling etc.

4. Permanent Day Shift. No need to rotate. 5.5 days Fixed Sunday OFF!

5. For relief, you can choose to work any numbers of day in a week (1 to 3 shifts per week). We have flexible work schedules. Each shift is 12-hours.

Requirements:

- Possess valid security licence with RTT or HCTA

- Basic PC Knowledge

- Able to do clocking

Application Methods

- Please WhtsApp 97207103 the following information

a. Name

b. Short Address (Eg. Woodlands)

c. Day / Night shift

d. PWM Rank

e. RTT or HCTA – yes/no

f. How many shifts can you work per week

g. When can you start

- Please WhtsApp/SMS your PLRD license

- Interviews (Either video call or walk-in)

a. Walk-in for interviews:

Time: 9am to 5pm; Mon to Fri except PH

Address: 10 Anson Road #26-09 international Plaza

(Tanjong Pagar MRT)

Singapore 079903

Tel: 6324 0648

b. WhtsApp Video Call interview at 97207103

c. Or Email to gisselle at reachfield.com with your resume

You may fill in the application form online thru below link.

https://rss.armfort.com/direct-application

Do let us know once you submit the application online

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full time)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'A' levels or Diploma qualifications
• Possess at least 2 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

​Our Client is an established company in Singapore, who is seeking to recruit Customer Care Officer (Shift hours/ Location Raffles Place).

Customer Care Officer (Shift hours/ Location Raffles Place)

Job Responsibilities

· Interacts with customers through phone to provide effective service to every customer by building a personal relationship with each caller, using the appropriate skills, tools and techniques for their requirement and ensuring that each call is either closed or escalated within the agreed timescales by owning each call.

· Key Roles & Responsibilities

· Provide quality customer service to customers either by telephone or electronically

· Respond and follow up promptly to customer enquiries

· Handle and resolve complex cases to ensure customer satisfaction

· Handle customer service hotline and provide first level of support.

· Obtain and evaluate all relevant information to handle enquiries and complaints

· Follow Standard Operating Procedures closely.

· Work as a team and ensure that the contact centre service level is met.

· Any other tasks assigned.

Job Requirements:

· Candidate must possess minimum 'N' levels

· Customer-oriented with good interpersonal and communication skills

· Highly adaptable to a fast-paced and dynamic environment

· Pleasant disposition and personality

· A team player

· Candidates with experience in customer service or contact centre will have an added advantage

· Fresh graduates with a passion in customer service are welcome to apply

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.