Responsibilities:

• Determine market needs and potential in assigned verticals' key accounts.
• Examine customer demands to identify current trends, dynamics, and market moves.
• Create sales quotations, tender documents, drawings, visualizations, and mock-ups for design development.
• Conduct basic risk assessments and set operational policies, standards, and procedures into action.
• Provide administrative assistance for project management processes.
• Manage customer relationship management issues and examine client information and needs to strengthen customer connections.
• Provide logistical services that satisfy the needs of customers.
• Suggest strategies to close gaps and shortcomings in supply chain operations.
• Create plans for implementing new logistical solutions.
• Gather knowledge about the most recent technological trends.
• Determine the most recent technological advances and how they might be used to the logistics industry.

Requirements:

• Degree in any discipline, preferably from local recognized education institution
• With 1 – 2 years of sales analyst/ business analyst or sales support experience

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

As a Client Service Technology Operations Analyst in Payment Solution Center, you will be part of the passionate and high performing team that supports a diverse product portfolio at the forefront of emerging payments solutions.

The Payments Solution Center provides 24/7 support to clients that leverage digital, end-to-end solutions that help them manage their business and working capital. In this role, you will support the Bank’s internal & external clients utilizing various API based services for payment initiation and reporting, make sure the clients’ inquiries are addressed on day-to-day basis as per business expectations based on the complexity of the issues across multiple products and line of business.

Job Responsibilities

• Work with minimal direction/independently, keeping management informed of progress and escalating issues.

• Own/Manage work queues (phone/email/internal case), required daily tasks and established service level agreements, and troubleshoot and investigate client technical and transactional inquiries.

• Proactive outreach to clients and internal partners to address processing errors or in support of platform changes.

• Safeguard sensitive and/or client Personally Identifiable Information (PII) while ensuring timely escalation and reporting of potential fraud or security breaches as per policy.

• Deliver exceptional client experience, while maintaining all the business requirements including controls, advocating on behalf of client to ensure client needs are met when working with business partners.

• Support the development and maintenance of policies, procedures, and training materials.

• Ensure client satisfaction and confidence in JP Morgan’s service offering, based on Client Satisfaction (CSAT), is at or above departmental standards.

• Occasionally work on weekend occasionally to provide service our clients in different location.

Required Qualifications, Capabilities, and Skills

• Advanced/Specialist/Management/Graduate Diploma or equivalent is required; Fresh graduates can be considered.

• Flexibility to work in a hybrid work environment, across various shifts, and holidays where supported markets are open.

• Intermediate MS Office and standard PC skills with the ability to learn and support digital platforms and products and ability to work in a fast-paced environment, be flexible, follow tight deadlines, organize, and prioritize work.

• Able to build and maintain good working relationships with business partners. Mobilizing resources across teams when needed to address client concerns.

• Able to effectively manage operational risk through adherence to established procedures and controls.

• Effective communication skills, with a proven ability to communicate and interact with various levels and translate complex requirements into simple guidance.

• Professional Mandarin Language skills are required to provide service to our Chinese clients.

Preferred Qualifications, Capabilities, and Skills

• Prior Client Service experienced would be an added advantage.

• Able to maintain awareness of multiple work streams simultaneously and translate complex technical information into simple terms.

• Effective analytical approach and complex critical thinking skills.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=05cfccdbceb797455830efae0c81484d

Deliver Finance Analyst

1 Year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class US Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is a US healthcare company with a broadly diversified business across consumer, pharmaceutical and medical device segments. With over $93B in 2021 sales, they have more than 140,000 employees across 60 countries with a heritage of more than 130 years.

Key Responsibilities

• Prepare regular reports to drive visibility to Deliver-owned financial metrics for the region.
• Support financial records reconciliation under new management reporting solutions
• Support updates of the change management progress and drive some of the change management agenda
• Support submissions in regional FP&A processes for business planning cycles & updates, forecasting, and actuals reporting. Includes
• Support consolidation of regional financials tracking to support regional FP&A processes & submissions
• Support ongoing improvement in the reporting capabilities (Example, updating excel reporting solutions to new data sources, enhancing reports to new business needs)

Qualifications, Experience and Skills

Qualifications:

• Bachelor’s Degree in Accounting & Finance or equivalent with minimum 1 year of experience
• Advanced skills in Microsoft Office (especially Excel- Pivot Table & various look-ups)

Critical Competencies

• Strong attention to details to ensure accuracy
• Strong planning and prioritization

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Job Description

• Prepare monthly, quarterly, semi-annual and annual reports and certifications
• Perform monitoring of employees personal account dealings, gift and entertainment, fit andproper declarations, email monitoring, phone taping etc
• Monitor MAS’ publications, circulars, announcements and any other regulatory releases
• Ensure monthly confirmations and attestations have been received and/or sent out in a timely manner
• Review of sales and marketing materials
• Assist in representatives’ appointments, cessations and notifications on representatives’ change in particulars
• Assist to onboard new hires in terms of assigning compliance trainings and certifications
• Advise employees on Singapore regulations as well as internal policies and procedures
• Any other ad-hoc responsibilities assigned

Job Requirements

- Minimum 2-3 years of compliance, KYC AML experience

- Strong interpersonal and communication skills

- Team player

Qualified candidates may submit a copy of detailed resume in MS Word Format to [email protected]

Charissa Ong Zimin (R1104659)

Email address: [email protected]

Recruit Express Pte Ltd

EA License No.: 99C4599

This is a 6 months contract assigned to our client

Work Location: City Hall

Salary Range : $2,300-$2,600

Job Description

1. Logging/resolving User Queries.

2. User administration for the project with regards to client and consultants IDs in the DEV and

QA environment.

3. Backup to PMO tasks.

4. Audit and Operation report preparation.

5. IR/SR/CR administration and alerting.

6. Basic administration of the ServiceNow tool, including ticket assignment, creating new users etc.

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

We are looking to speak with Change Analysts:

Responsibilities

· Work with BAU teams to identify and agree user requirements for strategic Cleared Derivatives architecture solutions

· Work with BAU teams to understand impact of Regulatory change and inform design of strategic solutions for implementation

· For funded projects track UAT status including schedules, resourcing, environments, scripts, and results reporting

· Produce high quality program reporting, including capture and maintaining projects in management tool. Present program status in existing governance routines.

· Provide ad hoc support across Change book of work

Requirements

· Experience of having worked on a change initiative with strategic deliverables required

· Confident communicator who can convey complex messages to a wide audience and is adept at negotiating and navigating at all levels across an organization

· Instance credibility across ETD Experience of Exchange Traded Derivatives Execution or

· Clearing Operations, or previously worked in a supporting BAU process

· Experience of using an Exchange Traded Derivatives clearing platform beneficial but not essential

· Experience in driving process forward independently whilst seeking steer and guidance as and when necessary

· Candidate should be intellectually curious and understand what drives processes

iKas International (Asia) Pte Ltd

“Sanderson-iKas” is the brand name for iKas International (Asia) Pte Ltd

EA Licence No: 16S8086 | EA Registration No. R1988468

Job Description:

• To work with business analysts, users and other stakeholders and examine all business demands and contribute in formation of high level solution design.
• To acquire a deep understanding of business practices; adequate knowledge of databases, and good understanding of system security.
• To evaluate epics, user stories and backlogs vs current system features which will facilitate the technical solution.
• To plan and organize technical briefings and solutions validation sessions ensuring that it adheres to agile framework.
• To work with the devops team to engineer software, scripts and tools to enable the delivery of bank's products and services especially areas on the policy servicing functions.
• Provide inputs to ensure the solutions are within the Insurance companies governance and compliance framework as well as to adhere to local regulatory requirements.
• Keep up to date and provide updates on key milestones during the project cycle.
• Gather feedback from end users to give way to continuous system improvements.
• To adapt and adopt quickly to various insurance companies governance procedures and processes and be able to share the knowledge to new joiners within the team.
• Assess proposed support structure and mechanism for new onboarding systems.

Requirements:

• Domain experience (insurance) or functional experience (CRM, Digital Apps, Customer journeys) is MANDATORY.
• Profiles of Tech BAs' from insurance companies will be the right fit for this role.
• Possess strong analytical and problem-solving skills, as well as planning and organizational skills
• Strong agile delivery experience
• Strong foundation on insurance product manufacturing and experience in delivery of policy servicing functions.
• Ability to develop cohesive working relationships with internal/external stakeholders
• Value focus: possess a value add mind-set with a focus on delivering measurable business value, delighting the customer, and optimizing ROI.
• Decisiveness: natural problem solver who makes decisions and prioritizes initiatives using data and facts rather than intuition and feeling.
• Ability to work effectively under pressure with competing and changing priorities.
• Ability to bring analytical rigour, structure and effective solutions to poorly-defined problems
• Strong interpersonal, influencing, persuading and communication skills - applicable through multiple channels (written, spoken, workshops, presentations)
• Excellent team player, comfortable to work in group of highly driven individuals.

About the Client

Our client is one of the reputed firms in Singapore

Responsibilities

• Responsible for the overall system analysis activities; ensures high quality deliverables and meeting project schedules.
• Address and resolve functional as well technical issues relating to the platform
• Ensure functional knowledge is propagated downward to the project technical and QA teams so that quality testing is conducted and followed through
• Support during testing phase of delivery to ensure the functional requirement is delivered
• Engage with system vendors to ensure business requirements/functionalities are clear for delivery throughout the end-to-end project implementation phases

Skills/Requirement

• Experience in Temenos Wealthsuite / T24 product
• Hands on working experience in Triple A is a must
• Experience in delivery of Private Banking solution and hands-on experience on at least 1 end-to-end application delivery
• Experience in Unix/Linux shell scripting
• Experience in application solutioning as well as code review
• Experience in end-to-end application delivery management in ensuring quality delivery
• Experience in application delivery in ensuring full compliance of Bank’s policy and standard
• Experience in Temenos Wealth suite / T24 products integration with good understanding of n-Tier application architecture concepts

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Reg No: R1551772 (Kankanala Lakshmi Prasanna)

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By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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Roles & Responsibilities

Financial Reporting / Management & Reviews

• Preparation of payments for approval
• Ensure preparation of timely and accurate management accounts
• Prepare and maintain full sets of financial reports
• Monitor and analyse monthly results/variances and perform financial review to directors
• Manage working capital effectively by preparing monthly cash flow projection
• Ensure reports are prepared in accordance to statutory requirements
• Responsible for yearly budgeting and forecasting
• Assist, prepare and monitor business plans and performance review
• Review of contract terms & conditions including company legal documents
• Assist with ad-hoc assignments as assigned by Directors

Audit and Taxation

• Responsible for all statutory audit and tax filing matters including liaising with professionals
• Draft financial statements for respective entities
• Ensure compliance with all relevant accounting and tax regulations and timelines

Internal Control and Compliance

• Develop and implement internal reporting and compliance of accounting policies and procedures
• Ensure best in practice internal control environment

Exchange Traded Derivatives (ETD) Operations Transformation and Change Analyst

Contract until 31 Dec 2024 (extendable)

Responsibilities:

• Work with BAU teams to identify and agree user requirements for strategic Cleared Derivatives architecture solutions

• Work with BAU teams to understand impact of Regulatory change and inform design of strategic solutions for implementation

• For funded projects track UAT status including schedules, resourcing, environments, scripts, and results reporting

• Produce high quality program reporting, including capture and maintaining projects in Bank of America program management tool. Present program status in existing governance routines.

• Provide ad hoc support across Change book of work

Core Skills:

• Experience of having worked on a change initiative with strategic deliverables required

• Confident communicator who can convey complex messages to a wide audience and is adept at negotiating and navigating at all levels across an organization

• Instance credibility across ETD Experience of Exchange Traded Derivatives Execution or Clearing Operations, or previously worked in a supporting BAU process

• Experience of using an Exchange Traded Derivatives clearing platform beneficial but not essential

• Experience in driving process forward independently whilst seeking steer and guidance as and when necessary

• Candidate should be intellectually curious and understand what drives processes

How to Apply:

Interested applicants, please email your resume to [email protected]

Clara Crystal Lim Tyn Wei

CEI No: R23117784

Recruit Express Pte Ltd

EA Licence No: 99C4599

Our Client is seeking an Assistant Client Accounting Manager with excellent interpersonal and communication skills to join the team in Singapore. The candidate should have minimum 1-3 years of relevant working experience preferably from a professional services firm in Assurance / Accounting / Outsourcing / Client Accounting environment serving SME clients.

You will be responsible for building and maintaining relationships with a portfolio of customers ranging from SME business owners to Finance-Admin SME staff and assist with issues on accounting, GST, tax, payroll and corporate secretarial matters.

You may be tasked to assist in training and helping a team of junior accountants and bookkeepers based both in Singapore and in our Philippines office. In this regard, the ideal candidate should have sound technical knowledge, be task-driven, but also have an ability to work with other accountants and bookkeepers, helping and guiding them technically.

This is a full-time position with a 100% remote working arrangement. You may either fully work-from-home or pursue a hybrid option of working from our office situated at 80 Robinson Road and work-from-home.

What you will do:

Sales and Onboarding:

● Prospect, quote, onboard new customers and identify suitable Xero-integrated apps or solutions (point-of-sales, inventory, payments, payroll) for accounting automation

● Drive and lead migration work, managing production team members to complete

● Identify opportunities to provide more value and services to the customers, translating to higher fees and upsell of services

Production of Deliverables:

● Create and disseminate monthly management accounts using Xero cloud accounting ecosystem and its integrated solutions. You may be tasked to supervise and review the work of production team members.

● Prepare workpapers, annual unaudited financial statements and tax computation. You may be tasked to supervise and review the work of production team members.

● Perform or review monthly or quarterly GST submissions for customers, as well as submissions of Estimated Chargeable Income and final tax Form C/S on IRAS portal.

● Compute or review payroll and submission of CPF to CPF Board, submission of annual IR8A and IR21.

● Liaise with Corporate Secretary partner firm to ensure Annual Return filing deadlines are met.

● Ensure all timelines and reporting deadlines are adhered to.

● Communicate complex technical information to customers and other stakeholders.

● Ensure good client feedback, customer satisfaction and encourage referrals.

What you will need:

● Minimum 1-3 years of relevant working experience preferably from a professional services firm in Assurance/Accounting/Outsourcing/Client Accounting environment serving SME clients

● Minimum Diploma in Accounting or equivalent professional qualification (ACCA, CPA, CA etc.)

● Experience preparing Financial Statements, Tax Computation with good knowledge in Singapore Financial Reporting Standards, tax laws, GST and CPF is preferred

● A self motivated and proactive mindset, able to make suggestions on the improvement of the firm, and generate initiatives on your own.

● A high level of interpersonal or communication skills. The ideal candidate should be a good leader, be results and outcomes driven but with great people skills

● Have the ability to be an extremely good communicator of complex technical information into simple client centric language

● A natural people person and love working with and dealing with client’s problems, and teaching and mentoring junior staff members

● A knack and interest in testing and rolling out new software and tech solutions. A comfortable digital native.

● Training on accounting software and integrated apps will be provided, however prior experience with Xero accounting software is preferred

What you will get:

● Full-time employment

● SGD 3,000 to SGD 3,800 base salary depending on experience, as well as variable bonus determined by winning new sales contracts, outperforming gross profit margin targets

● CPF and annual leave entitlement

● The opportunity to be part of a growing, vibrant team helping companies grow through trust and technology

Responsibilities:

• Manage IT Security Protection System, address technical and security issues, and perform Health Checks.
• Review and enhance IT security policies, procedures, and documentation based on industry standards.
• Enforce IT Security Policy compliance, assess security posture, and recommend measures to mitigate threats.
• Develop and enforce security policies to safeguard against unauthorized access and potential threats. Configure and manage IPSEC for secure communication and maintain Access Control Lists (ACLs).
• Implement POA to enhance network security and address vulnerabilities. Develop Plans of Action (POA) based on specific requirements and execute them efficiently.
• Implement and enforce IT security policies on firewalls to safeguard the network infrastructure. Manage and maintain various firewall platforms, including ASA, Juniper SRX, Fortinet, and Palo Alto.
• Utilize network monitoring tools such as SolarWinds, Manage Engine, Netflow, Cacti, and Tivoli to ensure proactive network management and security.
• Analyze and resolve complex network problems, ensuring minimal impact on business operations. Provide comprehensive network support, ensuring smooth operations and quick issue resolution.
• Support Cyber Security Incident management and response for both internal and external parties
• Collaborate with cross-functional teams to address network-related challenges and implement effective solutions.
• Leverage these tools for real-time analysis and reporting on network performance.

Requirements:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• At least 2 years proven experience in information security and network administration. Familiarity with industry best practices and emerging trends in information security.
• Proficient in Cyber and Network Security Management, IT Compliance and/or Risk Management. In-depth understanding of IPv4, Network Address Translation (NAT), Address Resolution Protocol (ARP), and Dynamic Host Configuration Protocol (DHCP).
• Firm understanding of TCP/IP, OSI Layer, network security, network routing and switching, firewall and etc
• Experienced with Gemalto, RSA, Splunk, SEP and other cybersecurity technologies is advantageous.
• Certification in cybersecurity and/or network design (e.g. SSCP, CISSP, CCNA, CISA)
• Strong understanding of ISO27001 and/or PCI Data Security Standards.
• Strong project management and communication skills (written and spoken)
• Be on standby to provide support for critical security alerts and incident management outside office hours.

Summary

The Lead System Analyst - Business Intelligence is responsible for providing relevant foresight, drilled down qualitative analysis and forecasts for better decision making of the teams he/she is partnering and closely with colleagues to develop effective solutions for customers using the DW and BI applications.

Duties and Responsibilities

• IT Business Partnering – Analytics & Reporting
• Engage with stakeholders in order to understand their business processes, imperatives, constraints and priorities
• Build, develop and maintain automated reporting systems, dashboards and performance metrics that support key business decisions
• Discover insights that will guide strategic decisions and uncover optimization opportunities by using advanced analysis techniques
• Examine, interpret and report results of analytical initiatives to team members/stakeholders.
• Prepare relevant presentations, reports and analysis to provide foresight to local, regional and global management.
• Understand how the data is generated throughout the systems (when and how / during which processes and activities / data flows)
• Manage the development pipeline for fast solution delivery
• Design, develop and deploy data analytics solutions for company – Data visualization, Data Source & Data model designs
• Communicate developed data analytics solutions to the organization
• Monitor usage patterns and remedial initiatives to entrench usage
• Perform deep data investigation into data incident issues. This is needs a good combination of knowledge of company data & business model, source application systems and data transformation processing
• Case management of data investigation support requests
• Any other duties as requested
• Provide BI expertise and ensure standard quality of BI outputs
• Manage providing system functionality, dashboards and other reporting deliverables from business requirements and to carry out both functional and account management duties

Requirements

• Degree in Computer Science, Business Technology or equivalent.
• Solid experience in designing solutions across different business function
• Strong Financial acumen
• Experience in working with Datalake, managing data flows that integrate information from various sources into a common pool implementing data pipelines based on the ETL model.
• Strong Tech lead in Development, problem-solving skills, and algorithms.
• Solid expertise in Data Analytics tools & technologies – Power BI, Tableau, Azure Data warehouse or equivalent, SQL, Python, R-Language, SAP DW.
• Developing end to end data analytic project with Azure Cloud data extraction, modeling to visualization in logistics, warehouse and supply chain management environment
• Strong competency in building complex data marts using SQL and Python; developing end to end data analytic project with modeling to visualization in logistics, warehouse and supply chain management environment
• Min 5 years of experience creating complex reports and dashboards in Power BI, (or similar)
• Experience in interactions with senior management
• Preferred experience in Aviation, Logistics and Transport industry

Interested candidate who wish to apply for the advertised position, please click on “Apply Now”. We regret that only shortlisted candidates will be notified.

Job Code: PEIF
EA License No. 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and it’s overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

Business Finance Data Analyst

• Contract until 23 Aug 2024 (Maternity cover)
• Working arrangement: Hybrid

The Client

• MNC Tech

The Opportunity

• Responsible for building and maintaining data sets for product-level revenue (actuals and forecast) across several sub-products.
• Maintain reporting for Operating Expense data and will oversee the evaluation and approval process for new spend items across JAPAC.
• Ensure accuracy and quality of product-level revenue actuals and forecast.
• Evaluate new spend requests based on defined ROI criteria.
• Evaluate historic revenue and OpEx performance against benchmarks.

Your Background

• Degree in Data Science, Business Analytics or equivalent.
• 5+ years experience in Data Analytics (Business Analyst, Data Analyst, BI, etc) or FP&A.
• Experience in SQL, Financial Modeling, Revenue Forecasting and Advanced Excel.

Interested parties please click "Apply Now" or contact Chevelle (EA Reg no: R1762272) at [email protected]

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Corporate Development, Senior Analayst/ Assistant Manager to be part of their Corporate Development team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities:

• Create financial models, conduct feasibility assessments, perform valuation analyses, and scenario planning to support decision-making processes.
• Support transactional activities including due diligence, negotiations, and deal structuring.
• Aid in the preparation of recommendations, studies, and presentations for senior management.
• Oversee strategic initiatives from project inception to completion.
• Foster relationships with internal stakeholders and external partners such as financial, tax, real estate, and legal advisors.
• Assist in various ad-hoc tasks related to the coordination of Corporate Development functions.

Requirements:

• Degree in Business, Finance, Real Estate, or a related field
• Minimum of 3 years' relevant experience in similar industry
• Experience in hospitality/real estate industry will be a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Roles And Responsibilities

• Provide applications troubleshooting and on-site support to users.
• Log, escalate and follow through with issues raised by users.
• Support in the testing and installation of new applications and enhancement patches.
• Attend to FAQs for users on the use of application.
• Perform regular maintenance checks on the applications.
• Assist with the co-ordination in administration matters such as proposal preparation
• Project documentation and the facilitation of project meetings.

Requirements And Qualifications

• Diploma/Bachelor’s degree in computer science or other highly technical, scientific discipline
• 1-3 yrs of Technical / Application Support experience on multi technology platforms
• ITIL v3/v4 certification and strong service oriented experience / background preferred.
• Knowledge and understanding of IT industry environment and business needs

If you are interested in this role and would like to discuss the opportunity further please click apply now or email Renee Feng at [email protected] for more information.

Only shortlisted candidates will be responded to, therefore if you do not receive a reply within 14 days please accept this as notification that you have not been shortlisted.

Morgan McKinley Talent Solutions

Morgan McKinley Pte Ltd EA Licence No: 11C5502

EAP Registration No: R23111942

EAP Name: Feng Ye

We are actively on the lookout for individuals who exude self-confidence and have a strong focus on delivering outstanding performance to join our workforce. If you are someone who quickly absorbs new knowledge and has remarkable communication skills, you are an ideal fit.

In this role, you can enjoy the flexibility of working during hours that suit you, all from the comfort of your own home.

Your responsibilities includes

• Arranging sales meetings with potential clients
• Conveying company updates to our existing clients
• Overseeing administrative tasks in collaboration with our sales services.

Given that this is a remote position with adaptable timing, you must practice self-sufficiency and discipline. The salary range is between $3,000 and $6,000 per month. We expect candidates to have "A" Level, diploma, or degree qualifications.

To support Debit Product team on the following:

• Collaborate with various business units to support debit product team achieve business objectives and key strategies
• Assist in managing the day-to-day running of debit product
• Support in the execution of the following:
• Campaign management
• Customer management
• Product inventory operations
• Marketing comms management
• Monthly sales reports compilation
• To assist in system migration, enhancement, testing and rollouts
• Track and monitor campaign activities through regular reporting and presentations.

Interested candidates kindly submit your updated CV in a Word Format to: [email protected]. Only shortlisted candidates will be notify. Thank you.

Job Summary:

Group Audit helps the Board and Executive Management meet the strategic and operational objectives of the Group. We conduct independent checks to ensure that the Group’s risk and control processes are adequate and effective. All our team members are highly sought-after professionals who work as trusted advisors to our clients, in all matters related to a company’s internal controls.

In CBG audit function, we look after a portfolio made up of Consumer Banking Group (including Wealth Management), Legal & Compliance function (including Financial Crime & Security Services) and Corporate Functions (such as CRESA & GSMC etc.)

Responsibilities:

• Conduct audits of BU/SUs - risk, product and processes regionally.
• Evaluate the design and operating effectiveness of processes and controls and develop appropriate tests to be conducted and ascertain the level of testing of controls required.
• Escalate issues appropriately and timely.
• Ensure concise and clear audit findings and reports are presented on a timely basis.

Requirements:

• Degree qualification, with at least 4-6 years’ relevant experience in the internal audit of financial services industry, preferably with relevant experience in consumer banking, wealth management and/or legal & compliance functions
• Self-motivated and demonstrates the initiative & ability to work independently and effectively with multiple priorities
• Strong communication skills (both verbal and written), i.e., able to articulate key messages effectively.
• Ability to establish and maintain positive relationships with stakeholders and team mates.
• Proven robust analytical skills with strong attention to detail.
• Accounting or internal audit qualifications (Associate Chartered Accountant (ACA), Association of Chartered Certified Accountants (ACCA), Certified Public Accountant (CPA), Certified Internal Auditor (CIA) or Certified Information Systems Auditor (CISA)) are preferred. Other AML professional qualifications would be desirable.

EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

This is a 12 months contract assigned to our client

Work Location: To be confirmed

Salary Range : $4,000-$6,000

Scope of Work

1. Main Work will be Application Remediation.

2. The mandatory skillsets for the above role is to have a Degree or Diploma in IT/Computing

3. Experience in managing applications and products to ensure day to day operations.

Job Description

1. Monitor the health/performance of applications to identify and address potential issues.

2. Conduct regular system checks and maintenance tasks to ensure optimal functionality.

3. Provide prompt and effective support to end-users, addressing inquiries, troubleshooting issues, and

offering solutions.

4. Collaborate with users to understand and document their needs, ensuring a positive user experience.

5. Investigate and diagnose software issues, working closely with development teams to resolve

complex technical problems.

6. Document and communicate solutions to recurring problems to minimize future occurrences.

7. Maintain comprehensive documentation of application configurations and support processes.

8. Create user guides and knowledge base articles to empower users to resolve common

issues independently.

9. Work closely with cross-functional teams to ensure effective communication and collaboration.

10. Participate in the testing and deployment of new software releases.

Primary skillset:

1. Application Support

2. Troubleshooting and Patching

3. Singaporean only as work requires to handle sensitive data

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Job title: Operations Analyst with UAT

Work location: Changi business park

Job mode: 12 months renewable contract.

Only Singaporeans required for this role

Roles & Responsibilities:

• Perform User Acceptance Testing (UAT) and Live Verification, as well as prepare Standard Operating Procedure & other documentations for team projects and digital initiatives
• Handle daily checking of the clearing account for customer claim.
• Investigate self service banking transactions.
• Perform settlement and reconciliation of the team’s key GL accounts
• Apply agile methodology and process improvement frameworks to contribute towards the digital transformation journey .

Key Requirements

• Diploma or bachelor's programme in Business, Finance, Economics, Computer Science, Information Systems, or other related field
• Fundamental understanding and interest in banking and technology (e.g. RPA, API, Data Analytics, Qlikview, VBA) - not mandatory
• Good verbal and written communication skills
• Good analytical and problem solving skills, ability to demonstrate critical thinking, and enjoy working with data to facilitate your work

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Job description:

• Oversee and govern all data to create reports with effective visualizations of team activities, ensuring the data is presented in a format that can be shared with a broader team, including sales, merchandising, and training.

Regular deliverables:

• Periodic reports by extracting data from GFA, channel sales, and training reports.
• Provide monthly insights into market trends and competitor activities.
• Maintain a comprehensive report archive. Comparisons with past data across all channels, products, and sales when asked.

Goals and objectives:

• Promote team alignment by providing clarity on the current position and guiding future directions through numbers and data.
  Aid both the team and XFN in making well-informed decisions by comprehensively understanding both ongoing and historical data.

Measurement:

• The quality of reports, considering punctuation, usefulness, data accuracy, accessibility, and insight quality, with measurements conducted by CSA lead and XFN.
• Ensure there is a continuous improvement process in place, taking action based on the feedback received.

Job Title : Business Analyst(PMU)

Job Type : Permanent

Job Location : North Buonavista Road

Job Scope: In this role, you will review business processes and policies, as well as engage internal and external users to define business requirements for process improvement and product development. You will work closely with different product and ICT teams to develop various systems and support the onboarding of users. You will also be involved in conducting business analytics to support operational objectives.

Job Responsibilities:

· Conduct thorough analysis and evaluation of existing policies, processes, systems and data relating to business operations to identify areas for improvement and optimization

· Develop a deep understanding of operational workflows and procedures and maintain up-to-date documentation of policies and processes

· Partner business units, corporate departments and key stakeholders to elicit and define business needs through user-centric methodologies and develop the appropriate business cases

· Design and implement policy and process improvements; and surface opportunities for product development and enhancement to deliver operational outcomes effectively

· Gather, document and translate business needs into functional and technical requirements to inform product design and development; and work closely with product team(s) to deliver product(s)

· Identify interdependencies across projects/initiatives and strategize how these can be managed and coordinated, in collaboration with the relevant teams

· Support business transition and help drive change through actively engaging key stakeholders and end users

· Own and maintain overview of ‘business operations health’ and support operational decision-making through business analytics by:

- Establishing standards and metrics to measure impact, progress and performance of operational initiatives

- Tracking, analyzing and interpreting complex datasets to surface insights that inform business units (e.g. program planning and delivery, budget and cost estimations, potential issues, risks and benefits)

· Provide regular updates and reporting to management, highlighting key findings, recommendations and progress towards operational goals

· Keep abreast with industry trends, best practices and emerging technologies related to business operations and process improvement

Job Requirements:

· Proven experience as a Business Analyst or in a similar role, preferably in a business operations or process improvement capacity

· Strong analytical skills with the ability to collect, organize, analyze and interpret large datasets

· Good understanding of user-centric principles and/or service design

· Excellent problem-solving skills and the ability to think critically to propose innovative solutions

· Adept communicator (both written and verbal) with the ability to effectively convey complex information to stakeholders across all levels

· Enjoys both working independently and collaboratively in a fast-paced, dynamic environment

· Proficient in using data analysis tools and techniques such as Python, SQL, or data visualization software is a bonus.

If you are interested, kindly send your resume (in MS Word format) to Mounika at [email protected] stating your salary expectations & availability to take it forward.

To expedite processing, you can lodge your application directly at https://www.rmaconsultants.com.sg/employment/registerjobseeker.aspx or https://bit.ly/expeditejobappl

Mounika Tanuku

EA Licence No. 93C4403

EA Regn. No. R22109193