1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

Duties:

Full spectrum of purchasing process; receiving requestions forms, sourcing quotations, issuing PO, co-ordinating delivery, reconciliation of DO and POs and liaising with accounts for payment.

Responsible for sourcing and procurement of materials/equipment, equipment rental, other services required by projects at the most competitive price and acceptable quality locally and overseas.

Strong interpersonal, communication, persuasion and analytical skills in reviewing quotations, able to apply terms & conditions of quotations to specific contexts and analyse accordingly.

Perform clerical duties such as filing, sorting, and general admin support.

Other ad hoc duties assigned by management.

Job Requirements:

Must be able to converse in Mandarin (need to liaise with China counterpart).

At least 2 years of relevant working experience in Construction Industry will be an advantage.

Proficiency in Microsoft Office. High level of competence in Excel will be favoured.

Ability to work with team member & independently

Work well under pressure and able to work with Team Member and independently

Familiarise with Singapore and China Import and Export regulations and procedures.

Job Title: Senior Customer Service Executive (ID3387)
Location: Redhill
Working Hours: Mon-Fri 9am to 5:30pm
Salary: $3000 - $4200

Job Description:
-Responsible for facilitating and managing activities involving sea export, sea import, warehouse & truck.
-Monitoring pre-alert documents from Origin offices or sales support (sea import only)
-Familiar with custom requirements, import and export procedures.
-Track and monitor vessel arrivals / departures and update customers if any deviations.
-Handle all customers' enquiries timely and effectively.
-Roles- Sourcing for rates from service providers as per the sale/customer's enquiry.
-Coordinate with business partners on Sales lead from the origin or the destination.
-Provide comprehensive service to all aspects of customer's requirement/problem solutions to handle their shipments.
-Preparing of invoices for customers & checking about subcontractor’s invoices & preparing of reports for internal &external customer.
-Ensure compliance with customer's Standard Operating Procedures (SOP)
-Preparing SOP for our internal use.
-Interface with multiple parties including customer, warehouse, carriers, customs, etc on shipment requirements
-All other ad-hoc work instructions from Managing Director or Manager

Requirements:
• Diploma/ Degree in Business, Sales, Marketing or in a discipline related to Logistics & Supply Chain Management.
• Minimum 1-2 years' experience in Sea freight forwarding
• Good experience running & managing sea-freight operations.
• Knowledgeable in sea-freight compliance & regulation
• Ability to work independently, meticulous, self-motivator and a team player
• Ability to cope in fast pace environment
• Proficient in Microsoft Excel

Responsibilities and Duties:

Facilities Management

· Oversee and manage hospital facilities management through third party service providers of the hospital;

· Ensure proper maintenance and upkeeping of building, facilities and equipment, along with preventive measures and calibration;

· Conduct regular inspections on building, facilities and equipment to determine the need for repairs or renovation, and to audit vendor performance;

· Coordinate and liaise with internal users and external vendors for the execution of maintenance, repair and building works; and

· Develop building operation policies, procedures, and service standards to comply with regulatory requirement.

Housekeeping, Sterilization, Linen and Portering Services

· Oversee and manage hospital housekeeping, sterilization, linen and pottering services, through third party service providers of the hospital;

· Conduct regular inspections on cleanliness and delivery of services to ensure timely, accurate and quality service;

· Manage patients, staff and stakeholders’ feedback on service delivery; and

· Reporting to Senior Management at the Health Quality Steering Committee (HQSC)

Vendor management

· Develop service requirement and standards for tendering of facilities management and housekeeping services;

· Manage and evaluate the performance for third party service providers in delivering their contracted services;

· Work closely with service providers to implement and monitor strategies to overcome audit findings and service gaps; and

· Review reports and billing documents.

Project Management

· Plan, secure project budget and resources, coordinate and execute projects; and

· Prepare and manage project schedule to ensure project completion within scope and schedule

Job Requirements:

· Degree with minimum 3-5 years’ experience in project management/ operations support, preferably from healthcare industry

· Proficient in workplace safety and health, and fire safety

· FSM/ SMC/ SIC/ CERT trained

· bizSafe Level 2/ sterilization handling / FM/ HK/ PM trained are preferred

· Good communication and interpersonal skills

· Good analysis and problem-solving skills

· Proficient with Microsoft Office applications

· A team player with initiative and excellent service attitude

· Ability to multi-task and work independently in a fast-paced environment

Responsibilities:

· Assist in overseeing & ensuring overall smooth operations of the outlet, and guide junior sales personnel.

· To ensure an excellent level of customer service in the team.

· Handle enquiries and respond to customer feedback.

· To be familiar with and apply the replenishing standards of the store.

· To maintain store condition and compliance with the store image, maintenance and window dressing standards.

· Setting a good example of performance and product knowledge to the sales associates.

· Store inventory management.

Requirements:

1. At least 2 years retail fashion experience.

2. Candidate should be independent with a pleasant personality.

3. Team player with strong customer and quality focused.

4. Able to work retail hours including weekends and public holidays (shift work).

Job Title: Accounts Executive（ID2103）
Location: Woodlands
Working Hours: Mon-Fri 8.30am-6pm
Salary: $2500-$3500++

Job Description
• Involved in accounts payable and accounts receivables functions, including, but not limit to, the following:
-Posting of supplier invoice and petty cash claim
-Prepare payment schedule and process payments using cheques, GIRO, bulk payments, telegraphy transfer
-Monthly statement of accounts circulation to all receivables
-Daily cash collection
• Responsible for timely and accurate invoicing for intercompany and monthly intercompany reconciliation
• Provide timely analysis on AR aging and perform reconciliation between operating and accounting system
• Work closely with other functions to proactively manage and resolve payment and receipt issues effectively and efficiently
• Perform other ad-hoc duties assigned by Finance Manager

Requirement
• At least 2 year working experience in the accounting field
• O level/A level/Certificates/LCCI or equivalent
• Good knowledge of Microsoft Office and knowledge of Microsoft Dynamics NAV is preferred
• Willing to learn, positive attitude, meticulous and able to work independently on own initiative under tight timelines
• Able to work under fast pace environment and perform OT when required.
• Preferably to be able to start work immediately will be an added advantage

Job Title: Accounts Executive (ID8112)
Location: Tai Seng
Working Hour: 5 days work
Monday-Friday 9:30am – 6pm
work 1 Saturdays per month from home (9:30am am to 12:30 pm)
Salary: $3000 - $4200

Job Description:
• Handle full set of accounts, AR, AP and month end closing.
• Preparation and submission of monthly GST.
• Monthly bank reconciliation.
• Credit limit control and weekly review on AR.
• Prepare daily payment by internet banking or cheque payment.
• Liaise with external auditors, company secretary and tax agents for company related matters.
• Prepare staffs IR8A & IR21.
• Ensure timely and accurate financial and management reporting.
• Ensure timely preparation of balance sheet schedules.
• Assist in monthly stock take.
• Issuing and following up on sales rebates from supplier and dealers.
• Management of inventory and issuing of sales invoices.
• To check on shipping quotations for export and import shipments
• Assist in any ad hoc assignment.

Requirement:
• Diploma in Accounting & Finance or equivalent
• Full Set Accounts working experience
• Strong understanding of accounting principles
• Ability to work in a fast pace environment
• Ability to work independently with a high degree of accuracy and efficiency

Job Description

We are now looking for an experienced person to spearhead the retail sector. To create solid relationships with key retail partners and grow the company’s revenue in the assigned channel. Key responsibilities include growing the company's revenue by identifying new business opportunities to maximize distribution, sales and profitability in the modern trade channel. He/She is expected to work closely with multiple stakeholders, both internal and external parties. From time to time, he/she may be assigned other projects or tasks.


Key Responsibilities:

Account Management:

Develop and maintain strong relationships with key accounts within the modern trade sector.

Act as the main point of contact between the company and key clients, addressing their needs and ensuring customer satisfaction. Collaborate with internal teams, including sales, marketing, and supply chain, to align strategies and achieve mutual business objectives.

Manage the operational set-up, monitoring and maintenance of campaigns and contents on the related channels; and day-to-day marketing / operations.

Sales Strategy:

Develop and implement sales strategies to drive revenue and market share growth within the modern trade channel. Analyze market trends and competitor activities to identify opportunities and potential threats. Work with partners to execute 4P (product, price, place, promotion) strategies to achieve the desired sales target set.

Negotiation and Contract Management:

Negotiate and finalize agreements with key accounts, ensuring mutually beneficial terms.

Manage contracts and agreements, ensuring compliance and addressing any issues that may arise.

Business Development:

Identify new business opportunities within the modern trade sector.

Explore and develop innovative ways to expand the company's presence in the market.

Market Analysis:

Conduct regular market analysis to stay informed about industry trends, consumer behaviour, and competitive landscape. Use market insights to make informed recommendations for product development, pricing, and promotional activities.

Forecasting and Reporting:

Develop accurate sales forecasts and reports, providing regular updates to senior management.

Monitor key performance indicators (KPIs) and adjust strategies as needed to meet or exceed targets.

Cross-functional Collaboration:

Collaborate with cross-functional teams to ensure seamless execution of promotions, product launches, and other initiatives. Provide feedback to internal teams based on market insights and customer feedback.

Continuous Improvement:

Proactively identify areas for process improvement and efficiency within the key account management function. Stay updated on industry best practices and implement relevant improvements.

Job Requirements

· Proven experience as a Key Account Executive in the modern trade sector

· Well versed in Microsoft Office

· Ability to manage multiple projects

· Able to work in a fast-paced environment

· Possess initiative, strong communication and interpersonal skills

· Able to work well independently as well as in a team

· Diploma / Degree in Business Management / Marketing or equivalent is an added advantage

· Possessing driving license is an added advantage

About the Opportunity

We are currently seeking dynamic professionals to join our managed Healthcare team to drive the development and expansion of our Healthcare service provider network.

What You'll be Doing

• Build strong and strategic relationships & partnerships with new and existing panel providers to drive improved value & outcomes for our patients and ensure that quality of care and operational targets are achieved.
• Manage day-to-day delivery of operational activities including project management, reporting, implementation, problem resolution and other activities to facilitate strong relationships with providers.
• Identify and resolve operational issues with a positive approach.
• Provide support in panel management, panel recruitment and engagement to facilitate seamless delivery of services.
• Provide insights to the development, review, and negotiation and of provider contracts.
• Manage communication with providers including escalations & resolutions to issues, provide advisory to providers regarding current processes, new or updated policies and procedures.
• Monitor, review, report and conduct analysis on provider performance, metrics and data such as billing, utilization, referrals, benefit design and service quality for operational and business planning.
• Review potential business opportunities, functional models, process improvements, and propose optimal solutions that enhances service efficiency, patience-centered care and patient experience.
• Drive improvement in patient care management.
• Support any other ad-hoc projects assigned by Supervisor.

What We Are Looking for

• Degree in Health management services or business related courses.
• Highly developed interpersonal, communication and stakeholder management skills.
• Demonstrate positivity and adaptability towards day-to-day tasks.
• Exceptional analytical, organisation skills and problem-solving skills.
• Passional about driving change to improve business outcomes and promote improvement ideas.
• Strong knowledge of Singapore Healthcare provider community.

We regret to inform that only shortlisted applicants will be notified for a virtual interview.

To learn more about our Organization, please visit https://alliancehealthcare.com.sg.

This is an exciting opportunity to be a part of a growing company, where you will be responsible for the operational and financial performances of the clinics. Reporting to Clinic Operations Manager, you will be highly involved in managing all aspects of the day-to-day clinic operations, not limited to rostering, processing and providing data and information, lead and manage people, programmes and initiatives, and support senior management in the delivery of business objectives and service standards.

What You'll be Doing:

• Oversee & manage assigned zone clinics to ensure clinic operations runs smoothly, including conducting routine checks on clinics.
• Support and promote new and existing business development initiatives and programmes and further development of services.
• Work closely with respective HR and Accounts colleagues to communicate areas relating to staffing requirements, employee feedback, and finance related queries.
• Keep abreast of MOH regulation requirements and ensure new policies integrate with clinic practices and workflow.
• Act as a role model for clinic staff to ensure high level of customer service standards, resolve escalated patient service feedback, and be a trusted partner to clinics for team discussions and feedback on workflow.
• Manage employee relationships including conducting training, employee appraisals, counselling, coaching and grievance management.
• Operate and manage clinic management system including clean-up for duplicate codes, standardise procedures/services code and pricing and develop user manual to document system functions and operation processes.
• Conduct review of the monthly inventory check of the medical consumables and non-consumables.
• Ensure clinics monthly revenue is healthy and kept within allocated budgets.
• Stand-in to perform clinic duties when required.
• Participate in Healthcare projects as directed by Clinic Operations Manager.

What We Are Looking for

• Minimum NITEC/Higher Nitec/GCE 'N' or 'O' level, with at least 5 years’ experience in managing outpatient clinic operations.
• Advanced knowledge in relevant Government and insurance schemes and subsidies.
• Advanced knowledge on MOH regulatory requirements for GP clinic, insurance providers program and process.
• Familiar in operating Clinic Management System.
• Possess strong interpersonal, communication and problem solving skills.
• Proven ability to lead a team responsibly, work flexibly and accurately with changing priorities and deliver a confidential and high-quality customer-focused service.
• Computer literacy.
• Office hours, but also able to commit to shift work based on GP clinic’s operating hours as and when required.

My Family Clinic is a subsidiary of Alliance Healthcare Group and as of today, we have 16 Clinic locations island-wide.

We regret to inform that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit:

• https://alliancehealthcare.com.sg.
• https://www.myfamilyclinic.com.sg.

Responsibilities:

• Handle full set of accounts
• Prepare CPF e-submission and method for CPF calculation rate
• Submission of GST quarterly and other IRAS matters
• Ensuring payments (AP) are prepared promptly for payment to creditors
• Proper recording of Petty Cash cashflow and reimbursement
• Procurement recordings, evaluation and assessment of suppliers and vendors
• Regular updating and uploading of accounting entries especially cashflow
• Collection and tracking of payment of invoices
• Generating financial reports to assist management in decision making, budgeting, costing and forecasting
• Follow the appropriate accounting processes and adhere to process flow
• Update, track and monitor salary payment and records of employee
• Other ad-hoc duties
• 5 days working week

Requirements:

• Atleast 5 years working experience in this role
• Familiar with accounting software, preferably MYOB
• Diploma in Accountancy or equivalent
• Meticulous, organised, good attention to details
• Good English communication skills
• Mature, positive and able to work independently with minimum supervision
• Member of ACCA/LCCI.

Job Scope:

• Handle invoice matching task; receive, review, and verify all invoices and ensure its accuracy and supported with relevant documents before posting to accounting system.
• Ensure all documents are properly filed and scan to document management system.
• Perform monthly vendors’ reconciliation.
• Liaise with vendor to resolve all discrepancies in relation to billing.
• Prepare payment and submit to superior on time.
• Any ad-hoc assignments.

Requirements:

• With a relevant accounting qualification.
• Minimum 1 year of experience in similar capacity.
• Proactive, good team player, mature and able to work independently.
• Possess adequate skills in Microsoft applications such as Excel and Word.
• Able to meet a tight deadline.

Job Description:

• Assist staff enquiries and requests on HR matters.
• Handle monthly payroll, CPF and yearly IRAS submission.
• Manage all insurance matters including yearly renewal.
• Review, update and maintain proper filing system.
• Manage all medical and workmen injury compensation claims.
• Assist HR Manager/HRBP in planning and preparing annual headcount reports, HR Reports, etc.
• Manage and monitor all foreign workers’ work pass matters.
• Handle all foreign workers’ dormitory matters.
• Administer the annual performance appraisal, salary review and promotion exercises for operational levels.
• Handle leave management and internal subcontractor system.
• Handle all staff welfare activities.
• Responsible for the submission of all government claims.
• Any other ad-hoc duties as assigned by the supervisor.

Requirements:

• Diploma in Human Resources Management, Business Administration or equivalent.
• At least 3 to 5 years’ relevant working experience.
• Good communication skill.
• Must be a team player.
• Good knowledge in Employment Act.
• Preferably with SAGE EPE experience.

Job Scope:

• Handle invoice matching task; receive, review, and verify all invoices and ensure its accuracy and supported with relevant documents before posting to accounting system.
• Ensure all documents are properly filed and scan to document management system.
• Perform monthly vendors’ reconciliation.
• Liaise with vendor to resolve all discrepancies in relation to billing.
• Prepare payment and submit to superior on time.
• Any ad-hoc assignments.

Requirements:

• With a relevant accounting qualification.
• Minimum 1 year of experience in similar capacity.
• Proactive, good team player, mature and able to work independently.
• Possess adequate skills in Microsoft applications such as Excel and Word.
• Able to meet a tight deadline.

Join Our Growing Team!

As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened up exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our success story but also a culture that values innovation, teamwork, and work-life balance. We offer a dynamic working environment, competitive benefits, and a chance to work with some of the brightest minds in the industry. Be a part of Skylink Group Holdings where your journey to excellence begins.

The Job

• Handle loan documentations related to Hire Purchase, Credit Loans and other loan products
• Regulate the form and contents of hire‑purchase agreements and the rights in accordance to Hire Purchase Act
• Process loan applications and verify data entry to ensure proper documents submission are correct and in place
• In charge of data entry and document filing
• Responsible for all the data record accuracy in the Enterprise Resources Planner (ERP) and Customer Relationship Management (CRM) systems
• Liaising with vendors, suppliers & partners for issues pertaining to discrepancies, short payment or collection arrangements
• Assist with sales admin processes
• Engage close interactions, coordinating with inter-department and external customers to ensure smooth day to day operations

Job Requirements

• Minimum qualification Diploma with 2 years experience in Hire Purchase in vehicle, Credit Loan or other loan products
• Strong in English, able to write, type and speak fluently
• Similar experience in the automotive industry and credit/loan experience is an advantage
• Fast in response and able to work in a fast-paced environment
• A flexible, resilient mindset and can do attitude
• Good interpersonal and communication skills

Responsibilities

• To achieve Company’s business growth (budget/target) with existing resources
• To manage and expand existing business and contribute to meet sales KPI
• Manage a portfolio of existing and potential customers via telephone contact
• Build a strong client relationship and grow accounts to their maximum potential
• Coordinate with different department and act as the customer’s point of contact to ensure all queries, problem or issues are dealt with appropriately
• Maintain teamwork by incorporating positive attitude
• Ensure that customer information is maintained accurately on the database
• Identify and reduce all business and financial risks through effective implementation and monitoring of controls
• Implement and maintain internal audit policies and procedures in accordance with best practice
• Sales support – preparing Quotation, oversea coordinate, monthly tariff & reporting
• Carry out any ad-hoc task as and when assigned by the Company

Requirement

• Diploma in Logistics/Supply Chain Management or a related field
• Good problem-solving skills and able to work under pressure
• Well-organized with a keen eye for detail
• Able to work independently or in a team-based environment
• Proficient in Microsoft Office
• Preferably 2 to 3 years’ experience in sales and freight forwarding industry
• Possess knowledge on logistics, import/export procedures and Incoterms
• Good command of English written and spoken
• Good customer service and communication skills

Job Description

1. Perform Corporate & Individual Sales of training courses (Safety/Recruitment & MDW agencies/firms).

Job Requirements

1. At least GCE 'N" Levels & Above.

2. Class 3 / 3A Singapore License with clean driving record an advantage.

3. At least 1 year of sales / marketing experience.

4. On Job Training will be provided.

5. Singaporeans & PRs are welcomed to apply.

Note: Salary monthly: Basic + Individual Commission of up to S$5,000.00 first year.

General Administration & Payroll Management

• Typing of Letter of Appointment and other personnel letters for assigned projects/divisions.

• Maintain complete and updated employee records relating to remuneration.

• Ensure accuracy of HR data for monthly payroll processing.

• Perform bi-monthly payroll processing for assigned projects/divisions.

• Support a full spectrum of payroll function including bonus, ad-hoc pay and other allowances on a monthly basis.

• Process staff claims, IR8A and other tax related filings.

• Maintain proper filing and documentation of all relevant documents (payroll advice, reports and correspondences) pertaining to payroll.

• Handle and resolve queries on payroll matters.

Requirements

• Diploma in Human Resource Management, Administrative or similar.

• Minimum 2 years of experience in related functions.

• Good communication skills (written and oral).

• Pro-active manner, willing to offer new suggestions and share.

• Proficient in Microsoft Office/Excel with an eye for details.

Responsibilities:

• Prepare full sets of accounts (AP/AR/GL, account reconciliation, FA registration)
• Ensure timely, accurate month-end and year-end closing
• Coordinate and liaise with internal parties to support intercompany activities
• Liaise with auditors, tax agents, and corporate secretarial agents
• Prepare monthly payments by Internet banking or cheque payment
• Monitor cash flow and bank accounts
• Assist in preparing quarterly GST returns, ECI, and Tax computation
• Support forecasting and budgeting exercises as per corporate guidelines

Requirements:

• Account-related qualification with 4 years of experience in Account field (Recognised Degree or Diploma in accountancy/ ACCA).
• Strong written and verbal communication skills
• Strong organizational skills
• Able to work independently
• Proficiency in SAP B1 will be preferred. An internal SAP consultant will provide SAP training

IT Executive

We are looking for a dynamic and passionate IT Executive.

Job Description

• To develop and implement internal IT operating procedures at Company level with provision of training to all employees.
• Responsible for managing the company’s entire network systems, including but not limiting to hardware configurations and software installations.
• Issuance of IT assets to new hires and collection IT assets
• Responsible for researching, diagnosing and troubleshooting to identify solution(s) to resolve system and/or network issues within the company.
• Act as a liaison between 3rd-part vendor and internal staff during problem escalation until issue is resolved with proper documentation.
• Coordinate warranty services and perform health checks by monitoring availability and functionality of the network systems.
• To manage and keep proper log records of IT issues for traceability and audit purposes.
• Any other relevant duties as and when assigned.

Requirements

• Minimum Diploma holder in Information Technology, Computer Science or similar field.
• Equips with 2 to 3 years of relevant working experience with extensive knowledge in computer hardware systems and familiarity in general OS systems, Enterprise, programming languages and office software applications.
• Has good IT and problem-solving skills
• Demonstrate project management skills, goal-oriented, and possesses strong delivery/milestone focus
• Excellent interpersonal communication skills and stakeholder management skills, good collaborative team spirit, and a can-do attitude.

Join Our Growing Team!

As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened up exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our success story but also a culture that values innovation, teamwork, and work-life balance. We offer a dynamic working environment, competitive benefits, and a chance to work with some of the brightest minds in the industry. Be a part of Skylink Group Holdings where your journey to excellence begins.

The Job

• Handle loan documentations related to Hire Purchase, Credit Loans and other loan products
• Regulate the form and contents of hire‑purchase agreements and the rights in accordance to Hire Purchase Act
• Process loan applications and verify data entry to ensure proper documents submission are correct and in place
• In charge of data entry and document filing
• Responsible for all the data record accuracy in the Enterprise Resources Planner (ERP) and Customer Relationship Management (CRM) systems
• Liaising with vendors, suppliers & partners for issues pertaining to discrepancies, short payment or collection arrangements
• Assist with sales admin processes
• Engage close interactions, coordinating with inter-department and external customers to ensure smooth day to day operations

Job Requirements

• Minimum qualification Diploma with 2 years experience in Hire Purchase in vehicle, Credit Loan or other loan products
• Strong in English, able to write, type and speak fluently
• Similar experience in the automotive industry and credit/loan experience is an advantage
• Fast in response and able to work in a fast-paced environment
• A flexible, resilient mindset and can do attitude
• Good interpersonal and communication skills

Job Title: Catering Sales Executive (ID7047)
Location: Jurong East
Working Hours: 5days work week, 9am-6pm
Basic Salary: $3000-$4000
Gross Salary: $4000-$5000 (KPI Target basis)


Job Description
• Respond to telephone/online catering sales enquiries.
• Build and maintain good client relationship and rapport.
• Solicit new corporate clients through cold calling and sales visit.
• Assist clients in professional event planning, packaging, and menu selection.
• Keep abreast of trends and developments in catering industry.
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions.

Requirement:
• Possess O Level / Diploma / Degree in Business, Marketing
• Min 2-5 years of relevant experience in F & B industry.
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients.
• Self-discipline, proactive and have strong sense of urgency.
• Must be self-driven, dynamic, meticulous, creative and sales oriented.
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Community Resource, Engagement and Support Team (CREST), serves as a community outreach for people with or at risk of mental health conditions including dementia and their caregivers. CREST conducts outreach events/activities to promote and increase mental health awareness as well as targeted case finding to identify those with mental health needs.

The Programme Executive (CREST) is a support role who provides the daily administrative and operational support to the team, for the purpose of CREST service development and implementation. He/ She organizes the logistics &/or resources to ensure the smooth running of CREST services. He/ She may also be involved in coordinating outreach events and activities.

Roles & Responsibilities:

• Outreach to community in providing administrative or logistical support to the team in running client-related support and other CREST activities
• Assist in coordinating and planning outreach and engagement events with other community partners and agencies.
• Conduct screening for clients referred from other service partners and those at risk within the community with an agreed upon identification tool (AMT / EBAS / etc).
• Provide dementia/mental health awareness and information on managing dementia, coping strategies for all clients reached out, including those identified to be at risk, and their caregivers.
• Provide basic emotional support to all clients or caregivers of persons with dementia/metal health or at risk of dementia/mental health issues.
• Assist Social Workers in monitoring assigned clients and to follow-up on client needs until the handover is completed.
• Coordinate care support to client where necessary.
• In-charge of timely data collation and quarterly report submission, as well as generate reports, in accordance to the CREST programme.
• Store and maintain data and documents, in accordance to the CREST programme requirement, as well as the prevailing personal data protection and security guidelines.
• Plan, develop, and conduct home-based or centre-based cognitive stimulation engagement activities for CREST client and their caregiver.

Candidate Requirements

• Possess a diploma certification or relevant social service certification.
• Non-Diploma holder with social service experience will be considered.
• Good communication and interpersonal skills.
• Passionate to work in the mental health sector and community service sector.
• Outgoing and sociable personality with keen interest to work with people on one-to-one basis or centre-based group activity.
• A well-organised, meticulous team player who can also work independently.

As a Jackpot Executive in Bukit Batok Clubhouse, you will report to our Assistant Manager, Clubhouse.

What you’ll be doing:

• Assist the Assistant Manager, Clubhouse to ensure the smooth operations of the Jackpot Room.
• Create “Wow” experiences for players.
• Assist players with food handling, machine fault and membership applications whenever necessary.
• Cashiering duties at the Jackpot Room.
• Reconciliation of daily transactions and cash floats.
• Accurate recording of jackpot machines’ performance.

We want you, if you have/are:

• Minimum 1 years of working experiences in Jackpot Room.
• GCE O or N Level.
• Excellent personalised customer service skills.
• Friendly, sociable and attentive to details.
• Independent, resourceful and self-motivated.
• Basic computer skills.
• Able to work shifts, weekends and public holidays.

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

Job Description for Customer Relation Executive:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relation Executive. The ideal candidate will be responsible for providing exceptional support and assistance to our customers, ensuring their satisfaction and addressing any inquiries or concerns they may have.

Responsibilities:

• Respond promptly and professionally to customer inquiries via phone, email, and chat.
• Provide accurate information about products, services, and policies to assist customers effectively.
• Resolve customer issues and concerns in a timely and efficient manner.
• Collaborate with other departments to ensure customer needs are met and issues are resolved.
• Maintain accurate and detailed records of customer interactions and transactions.
• Follow up with customers to ensure their concerns are resolved to their satisfaction.
• Stay updated on product knowledge and company policies to provide accurate information.
• Identify and escalate complex issues to the appropriate department for resolution.
• Assist in developing and maintaining customer support procedures and documentation.
• Strive to achieve and exceed customer satisfaction goals.

Requirements:

• Proven experience in a customer support role.
• Excellent communication and interpersonal skills.
• Ability to handle challenging customer situations with patience and empathy.
• Strong problem-solving skills and attention to detail.
• Familiarity with customer support software and systems.
• Ability to multitask and prioritise in a fast-paced environment.
• Positive attitude and willingness to learn and adapt.