Position Summary Statement:

The Culinary Creative Chef (Dim Sum)is pivotal, blending culinary expertise with business acumen. They oversee all dim sum preparation, refine menus, ensure quality, minimize wastage, and control costs. They maintain culinary excellence, monitor industry trends, and ensure seamless kitchen operations for exceptional dining experiences.

Job Responsibilities:

• Showcase exceptional dim sum culinary skills coupled with keen business acumen.

• Collaborate in refining menu offerings, ensuring superior food quality and consistency.

• Oversee food preparation for the entire dim sum menu, ensuring efficiency and excellence.

• Implement measures to minimize food wastage and prevent theft of supplies.

• Innovate and refine recipes and cooking techniques to maintain high quality while optimizing food costs.

• Exercise strict portion control and contribute to setting menu prices.

• Directly supervise food preparation, ensuring adherence to standards and timely service.

• Stay informed about industry competition and pricing trends, providing valuable insights to F&B management for strategic decision-making.

• Uphold stringent sanitation and cleanliness standards in all kitchen areas, in compliance with SFA regulations.

• Maintain kitchen equipment in optimal working condition through regular servicing and upkeep, safeguarding their longevity and performance.

Talent Profile

• Minimally a Diploma in Culinary or equivalent, with specialisation in Cantonese Chinese Cuisine
• Minimally 3 to 5 years of relevant working experience in hotel and restaurant
• Possess Dim Sum culinary talents and skills

Interested applicant, please send in your resume to [email protected]or whatsapp to 8487 1588 for any enquiry.

· Position: Admin Executive (Contracts/Data-Entry) - FULL TRAINING PROVIDED

· Location: Mountbatten Square

· Working hours: Monday to Friday (8am to 5pm/8.45am - 5.45pm)

· Salary (commensurate with experience): Up to $3,000 + Performance Bonus + 12 Days Annual Leave + Medical Benefits

· Duration: Permanent

· Industry: Building Construction

Main Responsibilities:

· Type project related letters and file project relates letters

· Prepare Supply Agreement, Letter of Awards, Contracts Agreements

· Prepare Minutes of Meeting

· Assist in Tender bidding exercise

· Prepare bi-weekly site Manpower Report

· Maintain listing of current NSC, DSC and Suppliers per project

· Monitor expiry of project Insurances, Performance Bond and Warranty

· Any ad-hoc duties assigned from time to time

Requirements:

· Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

· Candidate must possess at least “A" level or Diploma

· Proficiency in MS Office (Word, Excel, Power Point, Outlook)

· At least 1 year of working experience in the related field is preferred

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Responsibilities:-

• Account servicing and provide sales support to clients and supermarkets
• Build and maintain good relationships with existing and prospective customers
• Maintain a strong understanding about product inventory, features and specifications
• Handling of customer orders and ensuring they are processed and fulfilled on time
• Engage and work closely with clients on products marketing and promotional activities
• Engage and work closely with Operations, Logistics and Merchandising team to provide good products and services
• Active participation in department and business review meetings
• Assist in any other ad-hoc activities as assigned

Requirement:-

• Minimum Degree with some related experiences preferably in FMCG/Retail industry
• Good team player and positive attitude
• Good interpersonal, customer service and communication skills
• Ability to work in a fast-paced and dynamic environment
• Able to commit to 5.5 days work week

The incumbent will be working as an HR Executive (Recruitment). S/he will be assisting the HR Manager for all Recruitment and HR Operations matters.

Job Responsibilities:

• Manage end-to-end recruitment including sourcing, interview, salary proposal, onboarding process, orientation, and offboarding
• Responsible for the full spectrum of HR operations (recruitment, employee relations, etc.)
• Manage all Work Pass (WP, SPASS, EP) matters such as applications, renewal, and cancellation
• Required to travel to Tuas Warehouse for WP Issuance and orientation for the new warehouse staff
• Maintain and update personnel records
• Prepare recruitment reports for the management
• Provide day-to-day operational HR and admin administration support
• Assist in setting up laptops with IT for all the new hires
• Any other duties or projects assigned by the superior

Requirements:

• Minimum NITEC / Diploma in Relevant Discipline
• Minimum 2 years of relevant HR recruitment functions
• Ability to multi-task, work under pressure and tight deadlines
• Excellent communication skills and interpersonal skills at all levels within and across the company
• Flexible and well organize
• Positive, strong analytical, planning, and organization skills
• Ability to work under pressure and tight deadlines
• Meticulous, organized, and willing to go the extra mile to deliver excellent service
• The incumbent will represent Crane with professionalism and integrity in line with our company code of conduct and compliance policies

Responsibility:

· Assist in delivery arrangements and carry heavy loads.

· Set up, decorate, and prepare catering areas according to specific directions and layout plans established by the manager/customer.

· Build and maintain good working relationship with clients and serve the food with a positive and courteous demeanour.

· Clean and sanitise all equipment, utensils, dining ware, linens, serving ware, and work areas.

· Restock clean equipment, utensils, and equipment to proper storage areas noting any damages and items to be replaced.

· Organise and prepare clean equipment, utensils, and equipment for catering events.

· Understand and comply with mandatory hygiene standards and requirements.

· Coordinate with sales personnel on customer issue during delivery.

· To collect cash and check from customer upon delivery for COD order.

· Any other duties and tasks in the area assigned by the manager or supervisor.

Requirements:

· Basic knowledge of F&B will be advantageous

· Good communication and interpersonal skills

· Able to read and write simple English

· Ability to work in a fast-paced environment

· Flexibility, punctuality, teamwork and Cleanliness

· Ready to work varied shifts, including weekends and holidays

· Passionate, strong organizational skills and a positive attitude

We’re looking for a Finance Executive to be responsible for the day-to-day and monthly closing of the Finance function within the company, reporting to the Finance Manager.

1. Adhere to the company’s finance and accounting processes, and ensure that company policies are in compliance with accounting standards.
2. Maintain and monitor effectiveness of internal controls and processes.
3. Identify, resolve and follow up on discrepancies and outstanding matters arising from Operations.
4. Handle full spectrum of AR, AP, cash and GL functions.
5. Perform accounts reconciliations and assist in monthly closing of accounts.
6. Support audit and tax queries.
7. Liaise with banks on banking transactions.
8. Perform general administrative and other ad-hoc duties as assigned by Management.

Requirement

• Diploma in Accountancy or related field;
• Strong understanding of accounting principles;
• At least 1 year experience in general ledger accounting, or similar.
• Ability to work in a dynamic environment;
• Positive attitude, meticulous and someone with initiative;
• Good communication and interpersonal skills;
• Able to multi-task, work under pressure and complete tasks within stipulated deadlines;
• Ability to work independently with a high degree of accuracy and efficiency.

• Position : Events Coordinator or Executive (FUN ENVIRONMENT/ Creative /dynamic )
• Location : Office: Boon Lay -event site Islandwide
• Working hours : 5.5 Days Work Week – Monday to Friday: 9.00AM to 6.00PM, Saturdays: half day
• Salary (commensurate with experience): Up to $3700 + Bonus + 14 Days Annual Leave + Medical +Dental
• Duration : Perm
• Industry : Event management
• Career advancement opportunities -Opportunities to lead high-profile, exciting projects.

Responsibilities:

• Close & manage accounts
• Correspond with clients & internal departments
• Plan events & procure necessities from vendors
• Event logistics preparation & inventory management
• Event set up & recovery
• Coordinate & execute event on-site
• Brief & manage part-timers
• Administrative duties & other matters required

Requirements:

• At least 1 year of relevant events experience preferred • Knowledge & interest in wine & spirits preferred
• Able to handle alcohol products & various brands concurrently
• Sociable & outgoing- able to work well in a people-facing setting
• Responsible, meticulous & a problem-solver with initiative
• Comfortable with hands-on working environment (involves physical work, conducting outdoor events, event set-up and tear-down etc)
• Bilingual in English and Mandarin to communicate with Chinese clients who can only speak mandarin.

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Purpose

The NUS School of Computing (SOC) traces its roots back to the Nanyang University Department of Computer Science that was established in 1975. Since then, SOC has developed into one of the leading computing schools in the world, with faculty members who are both internationally recognised researchers and inspiring teachers.

Today, SOC offers undergraduate and graduate degree programmes across the full spectrum of the field of computing, including Computer Science, Information Systems, Computer Engineering, Business Analytics and Information Security, as well as specialisations in emerging areas of importance such as artificial intelligence, fintech, blockchain, analytics and security.

SOC Advanced Computing for Executives (ACE) unit was established to help business leaders, managers and professionals learn about emerging technology and how to harness them for digital transformation and business competitiveness. ACE drives the expansion of SOC’s lifelong learning offerings in a concerted and strategic way and aims to be the premier educator and thought leader in advanced computing and information technology.

We are looking for suitable qualified candidates to fill the full-time position of Executive (Programme Administration).

Reporting to Associate Director (Quality & Programme Management), the incumbent shall assist in ensuring efficient operations and the seamless end-to-end administration of our programmes.

Job Responsbilities

• Working with Instructors and vendors on the scheduling.
• Responsible for coordinating all events/programmes administration and logistics, including activities relating to participant registration, instructor/class confirmation, venue/classroom setup, food catering and related parties liaison to ensure successful execution of each event/programme.
• Track applications and manage all invoicing/payment matters with respect to participants and service providers.
• Ensure supporting documents adhere to grant requirements and regulations.
• Prepare and upload the supporting records onto TPGateway and endure the submission adhering to the funding agency requirements and deadlines.
• Log cases (if any) to the funding agency and track the cases till closure.
• Liaise with Finance on grant-related matters, e.g. grant disbursement.
• Issue e-certificates to qualified participants.
• Compile and generate programme feedback reports and statistics, provide and present accurate grant-related reports and updates.
• Manage compliance with Information and Data Management requirements.
• Support the Systems Management team on grant automation projects.
• Attend to email and phone enquiries.

Job Requirements

• A Bachelor’s degree in any discipline from a reputable university.
• Preferably 2 to 3 years of related working experience.
• Good interpersonal and communication skills.
• IT savvy and proficient in MS Office applications.
• Excellent coordination and organization skills, with a customer service mindset.
• Independent worker who is able to multi-task with a keen sense of urgency.
• Strong team player, resilient, resourceful with good problem-solving and critical-thinking skills, and thrives in a fast-paced, results-oriented and ambiguous work environment.

Functions and Responsibilities:

HSSE

• Maintaining HSSEQ management system documentation, manuals, procedures, forms, checklists, risk assessments, and statistics.
• Administration and record-keeping e.g. reports, audits, inspections, licenses etc.
• Executing required controls mandated by the management system.
• Coordinates and communicates with Customers on HSSEQ projects/programs.
• Conducting and generating reports for HSSEQ internal & external audits, client assessments

Quality

Training Executive

• Monitor and report on seafarer training programs organized by external and internal stakeholders to support & achieve business objectives.
• Build and maintain relationships with the main training service providers used by the Company.
• Select, and assign (under guidance from the Manager) instructional procedures or methods such as individual training, group instruction, self-study courses, lectures, demonstrations, simulation exercises, role play, and computer-based training.
• Organize and maintain training manuals, reference library, testing and evaluation procedures, multimedia visual aids, and other educational material.
• Monitor and record seafarers’ performance across the fleet used to identify training needs by coordinating with the Marine people Team, Fleet, and Marine Operations.
• Assist the Training Manager in identifying the various data points (promotion, availability, need) to prioritize and anticipate the need from operations correctly.
• Ensures feedback on training is gathered, analyzed, and actioned.
• Management of all matters related to training.
• Responsible for organizing internal training, where suitable.

Additional Information

• Career Level: Executive
• Qualification: Degree in Maritime Studies or equivalent
• Years of Experience: At least 2 years of working experience in the related field. Entry-level candidates are welcome to apply.
• Advantages:
• Strong organizational & time-management skills and ability to multi-task.
• Analytical and problem-solving skills.
• Proficiency in Microsoft applications
• Job Type: Full-Time

Sciente is a multi-award winning and a leading business technology consulting services provider within banking and insurance industry sectors of Singapore, Malaysia, India, Philippines and USA.

This contract role is to cover the Lead Accounts Executive during her maternity period. Role may be converted into a permanent role based on the business demand during 2024.

The incumbent will assist the Accounts department in the full-spectrum of operational activities:

• Manage activities for full set of accounts;
• Perform daily accounting and finance duties including receivable and payable processes, general ledger, tax and bank reconciliation, etc.;
• Manage end-to-end process of Scope of Work (SOW) for services offered to clients and issuance of invoices accordingly;
• Monthly processing and checking of payroll and reimbursement for external associates;
• Preparation of ageing report and follow up with customers on outstanding payments;
• Maintain proper filing and documentation of records;
• Maintain the fixed assets register and ledger;
• Assist Manager in meeting the stipulated dead-lines for various transactions such as GST returns, IR8A, IR21, tax returns, etc;
• Participate in Payroll projects including implementation/replacing of system;
• Assist in auditing the accuracy, completeness of the documents and records (ie. SOW, Invoices, payroll information, contract, etc).
  

Qualifications and Experience:

• At least a Diploma in Accounting or equivalent;
• At least 4-5 years of relevant work experience related to activities for full set of accounts is mandatory;
• Able to use an accounting software, preferably Tally;
  Excellent communication (verbal/written) skills in Malay (Bahasa Malaysia) and English are very much required because this role requires communication with Malaysia govt. agencies;
• Confidence in communication with clients on a regular basis;
  Proficient in Microsoft Office applications such as Word/ Excel;
• Experienced in high volume invoice management, hands-on with Singapore payroll, expense claims etc., AR/AP operations and in submitting GST returns, IR8A, IR21 etc.
  

Our office location is in Changi Business Park, near to Expo MRT.

To know more about us, please visit https://www.sciente.com

Only shortlisted candidates meeting mandatory skill requirements shall be notified.

Responsibilities

• To handle tasks related to accounts receivable
• Prepare billing invoices and submit for e-invoice
• To monitor/ensure AR collection of payment from customers
• Updating/maintaining statement of account
• Assist Accounts Executive
• Other admin works & ad hoc finance related assignments

Requirements

• Minimum Nitec/Higher Nitec/ Diploma in Accounting or equivalent
• At least 1year of relevant working experience
• Detail-oriented and meticulous
• AR & AP knowledge preferred

Working days: 5 days

Location: Located in the West (Pandan Loop)

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Senior Executive/Assistant Manager, Data Analytics & Insights

Group Care Plan Operations

Data Analytics & Insights (DAI) team under Group Care Plan Ops will support and work in close partnership with NUHS senior management, Group Specialty Chiefs (GSCs), Management Decision Support (MDS) teams and other stakeholders to realise the delivery of One Specialty, Multiple Sites and a OneNUHS patient care philosophy. The DAI team will develop innovative analytics solutions and derive actionable insights to support management decision making towards attainment of NUHS vision and key priorities.

Responsibilities

• Identify data and information needs required to enable the vision and key priorities of the organisation.
• Collaborate with stakeholders to identify available and relevant datasets and make strategic recommendations on such collection, integration and usage.
• Develop, maintain and refine interactive dashboards using data visualisation tools such as Tableau.
• To assist in developing the timeline that will enable DAI to progressively meet stakeholder needs.
• Establish and prioritise dashboard and scorecard of key stakeholders and working collaboratively with Group Clinical Ops and Group Service Ops, to refresh the Dashboard and Scorecards on an ongoing basis.
• To be well versed with and keep updated on Epic and other operational applications in order to propose solutions that will address group operations management and senior management needs on operational excellence.

Requirements

• Bachelor’s Degree in Computer Science, Information Management, Mathematics, Statistics, Operations Research, Engineering or related disciplines with strong statistical modelling and machine learning skills.
• At least 3 years of relevant working experience with analytics tools e.g. SQL, Python, MS Excel (advanced), data visualisation tools (e.g. Tableau)
• Familiarity with healthcare setting is a plus.
• Fresh graduates with excellent data capabilities will be considered.
• Excellent interpersonal skills, attention to detail, and flexibility to collaborate across various team areas and functions.
• Possess can-do attitude and work independently in ambiguous situations.
• Strong analytical and problem-solving skills
• Proficient in extracting, cleansing, and interpreting complex data with attention to detail and accuracy.
• Able to communicate sophisticated data science concepts clearly through concise reports and presentations, effectively conveying observations and recommendations.

Responsibilities:

· To communicate and manage delivery schedules to meet the customers needs

· Co-ordinating with various departments on the production process from graphic, printing, binding to packing and resolving problems encounter in these areas

· Process and follow up on customers' orders

· Involve in customers’ visits when they are in the plant and provide assistance when necessary

· Attend to customers phones and e-mails enquiries

· Ensure timely and accurate shipment of products to local and oversea customers.

· Manage customers records and provide orders information to customers

Requirements:

· Minimum GCE “O” or equivalent

· At least 2 - 3 years of relevant experience, preferably with manufacturing operational exposure

· Proficient in MS Office

· Pleasant personality and good interpersonal communication skills

· A mature, self-driven and proactive team player

· Meticulous, able to multi-task and work independently

· Position: Marketing Executive (Social Media)

· Location: One North (2 minutes walk from MRT)

· Working hours: Tuesday to Sunday (10am - 7pm) - HYBRID WORK MODE

· Salary (commensurate with experience): Up to $4,000 + Performance Bonus

· Duration: Permanent

· Industry: Food & Beverage

Main Responsibilities:

· Develop and implement a targeted social media strategy

· Create compelling content for various platforms, ensuring brand consistency

· Monitor brand mentions and engage with the online community

· Encourage user-generated content and facilitate discussions

· Execute social media advertising campaigns

· Analyze campaign performance and provide regular reports with actionable insights

Requirements:

· Bachelor's degree in Marketing or related field

· Proven experience in social media marketing

· In-depth knowledge of social media platforms

· Proficient in social media management tools

· Creative thinking and analytical skills

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Admin Executive cum Receptionist

The position is for Global Vantage Innovative Group, a prestige beauty powerhouse that markets and distributes its own proprietary brands (BelleWave™, essencious by BelleWave™, SkinMTX™, and Specifix™ Professional globally) and provide OEM service for clients worldwide.

Main Duties:

• Raising sales order & do invoicing/prepare proforma invoice
• Arrange local/overseas shipments
• Local/overseas courier for document & sample for clients
• Picking calls – pertaining to customer enquires/transfer calls
• Preparing certification required for overseas shipment

Ad-hoc Duties:

• Maintain/purchase office/pantry inventory
• Receive document/packages from courier (arrange payment if required)
• Assist regulatory to prepare document for signature
• Source for forwarders for overseas shipment
• Prepare invoices for audit purpose
• Assist to arrange for hotel/flight booking (if required), organize engagement activities
• Others

Minimum Qualifications:

• O/A Levels / Diploma in Office Skills
• Min 1-2 year’s relevant experience in administrative and operations support
• Meticulous and organized, good follow-up skills and initiative
• Excellent in managing documentation and paper work
• Multitasking and able to take stress

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers needs and respond proactively to all of their concerns
• Lead F&B team by attracting, recruiting, training and appraising talented personnel
• Establish targets, KPI’s, schedules, policies and procedures
• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity

Responsibilities:

• Responsible for the full spectrum of General Ledger (GL) functions
• Assist in month-end / year-end closing.
• Responsible for reconciliation and updating of balance sheet schedules (Fixed Asset, Prepayment, etc)
• Prepare the required audit schedules for month-end and year-end audited financial statement
• Update monthly cash flow file.
• Reconciliation of Interco transactions, communication discrepancies and confirmation of balances
• Prepare quarterly GST submission & returns
• Support external audit activities and prepare information with tax agent during year-end financial audit
• Maintain a proper filing of documents
• Any ad-hoc tasks as assigned

Requirements:

• Diploma in accounting or equivalent professional qualification
• Possess 1-3 years’ relevant experience in General Ledger preferred
• Meticulous, good time management and communication skills
• Positive attitude and willing to learn
• Able to work independently with minimum supervision
• Experience with SAP B1 is advantage

• Evaluating campaign performance and data analytics
• Liaising with frontend and backend departments to promote programs and campaigns
• Working closely with team and coordinators
• Website and social media platform content update and content writing
• Organising events, exhibitions and promotional activities
• Ensuring marketing plans are executed according to the project timeline
• Organised, meticulous, results-oriented and can handle stress and tight deadlines
• Ability to multi-task and prioritize tasks in a fast-moving environment
• Possess great communication skills, creative, resourceful and a team player
• Excellent written and verbal English & Chinese
• Handle customer complain
• Assist in any ad-hoc duties when assigned

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

Responsibilities

• Set up, prepare and model building development as planned /designed by Architect/QP, in BIM (Revit) – Architecture according to BCA BIM standards
• Competence in preparation of 2D and 3D AutoCad Drafting
• Draft submission Cover Letters addressing respective building authorities for various the project development stages
• Submission of drawings and documentations to all building authorities – URA, BCA, SCDF, LTA, NEA, PUB, NParks, etc to obtain respective Approvals /Clearances, including Amendments
• The above apply to all major stages of project development – DC, BP, Tender, Construction, and TOP/CSC.

Requirements

• Diploma in Architecture/ Built Environment/ BCAA Diploma in Architecture (Technology) or its equivalent
• Minimum 3 years of relevant experience in the construction industry
• Conversant in BIM (Revit) and AutoCAD platforms to perform drawing and design work
• Experience in Corenet Submission requirements, procedures and standards for BIM (Revit) and AutoCad (2D) format
• Experience in the use of BIM tools for design / tender / construction documentation
• Experience in annotations and descriptions for 3D models and 2D drawings.
• Knowledge in basic regulatory requirements (URA, BCA, SCDF, PUB, NEA, LTA, NParks, etc), and Arch related Codes of Practice
• Experience in annotations and descriptions for 3D models and 2D drawings
• Skills in presentation applications like V-Ray, Lumion, Enscape, etc will be advantage
• Possesses good interpersonal skills for coordination and collaborative processes on multi-disciplinary basis
• Only Singaporean

• Evaluating campaign performance and data analytics
• Liaising with frontend and backend departments to promote programs and campaigns
• Working closely with team and coordinators
• Website and social media platform content update and content writing
• Organising events, exhibitions and promotional activities
• Ensuring marketing plans are executed according to the project timeline
• Organised, meticulous, results-oriented and can handle stress and tight deadlines
• Ability to multi-task and prioritize tasks in a fast-moving environment
• Possess great communication skills, creative, resourceful and a team player
• Excellent written and verbal English & Chinese
• Handle customer complain
• Assist in any ad-hoc duties when assigned

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

• Evaluating campaign performance and data analytics
• Liaising with frontend and backend departments to promote programs and campaigns
• Working closely with team and coordinators
• Website and social media platform content update and content writing
• Organising events, exhibitions and promotional activities
• Ensuring marketing plans are executed according to the project timeline
• Organised, meticulous, results-oriented and can handle stress and tight deadlines
• Ability to multi-task and prioritize tasks in a fast-moving environment
• Possess great communication skills, creative, resourceful and a team player
• Excellent written and verbal English & Chinese
• Handle customer complain
• Assist in any ad-hoc duties when assigned

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

• Lead and Manage Customer Service Team (~ 15 to 20 members) under Assistant Customer Service Manager.
• Initiate and Manage Continuous Improvement Activities.
• Support data processing and analysis on inventory data / transaction data.
• To prepare relevant documents and participate in customer audit with operation team and quality team.
• To receive any escalations from existing customers; Conduct second-level fire-fighting upon receiving any complaints.
• Compile the relevant specification with operation team for any purchasing / sourcing.
• Communicate and liaise with procurement team for any operational supply, equipment.
• Assist Customer service Manager overseeing the operations under customer service functions.
• Attend to customer’s enquiries & complaints when required.
• Ensuring the smooth operation & cooperation with the team members.
• Monitoring customer service members, coordination & improvements.
• Participating/executing in costs reduction exercise so as to achieve cost optimisation for Customers and the Organisation.
• Identify/Engagement in new system implementation to actualise functions for each process. (Productivity improvement).
• Attend and facilitate customer monthly meetings.
• Prepare meeting minutes and verify KPI report before presenting in monthly meeting with customer.
• Verify the billing summaries prepared by the Customer service officer.
• Verify the billing reports to our customers as well as service agreements.
• Keep any operational documents properly.
• Immediate reporting to direct superior upon any irregularities

Job Requirements:

• Proven experience in Customer Service or a customer facing role within a B2B.
• Analysis of customer requirements and discussion with the internal team.
• Mature, self-motivated and able to work independently.
• With 3 to 5 years experience as a warehouse customer service Executive under any global LSP companies.
• Basic knowledge / experiences on warehouse management systems and documentation.
• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors.
• Experience on Documentation such as checklists, temperature / RH reports.
• Able to compile KPI reports periodically.
• Able to verify the billing reports to our customers as well as service agreements.

Account Executive

At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organizations realize their human potential.

We’re looking for an Account Executive to join our Commercial team, drive revenue through the acquisition of new job vacancies in the Singapore SMB segment. This will be achieved by acquiring new accounts, increasing wallet share of existing accounts, and collaborating with service teams to maintain a high level of client satisfaction.

What You’ll Be Doing

You will be hunting leads and farming existing clients, measured by the number of newly acquired jobs from both books, and ultimately revenue from Startups and SME clients. The role will demand face-to-face interaction and expect you to build valuable relationships with clients at various levels.

In this role, you will:

• Grow the business by acquiring new hiring partners, measured by total newly acquired companies, jobs, and revenue from new clients
• Grow the business by expanding share of wallet from existing clients, measured by total new jobs and revenue from existing clients
• Cross-sell various Glints’ products and services across our offices within Southeast Asia
• Collaborate with the Sales Development team to effectively acquire the requisite number of leads
• Collaborate with the other sales teams such as Recruiters and Product Marketing to effectively meet the company’s strategic objectives in terms of sales, profit, and growth targets.

Why You Should Join Us

• You will become a part of an exciting, fast-growing tech startup in Southeast Asia, poised to become the leader of the Edutech and HRTech space in the region
• You will have great influence on our business or the processes, and get the chance to work with a driven team, backed by experienced investors and advisors
• You will also be directly exposed to the fastest growing emerging markets in the region (Indonesia, Vietnam, Philippines, Taiwan etc.).
• Autonomy: You are joining a versatile team where you will be given lots of autonomy and trust to build the your own pipeline of business leads from scratch

Who We Are Looking For

• Min. 1 year of working experience in B2B service sales and/or account management
• Proven track record of exceeding or high achievements in individual targets in terms of closing deals and gaining revenue, either in sales, account management, or similar function
• Great organisational skills with the ability to prioritise, and is able to forecast accurately (at least 2 quarters ahead)
• High attention to detail, with a process and solution-oriented mindset
• Someone who loves winning and earning high commissions
• Bonus:
  • Experience working in Recruitment
  • Able to speak Hokkien or Cantonese due to the need to communicate with Hokkien or Cantonese speaking customers

Let’s Realize Human Potential.

At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organizations realize their human potential.

We have impacted many lives but there’s still plenty to be done. If you’re ready to grow and make an impact, you’ve come to the right place.

What is Glints?

Glints is the leading talent ecosystem in Southeast Asia, with an enduring purpose of contributing to a world where people and organizations can realize their human potential.

Today, Glints is the most well-funded and well-capitalized startup in the talent recruitment space in Southeast Asia, with over US$80M in total investments raised till date.

Our tech-enabled approach to recruitment and career discovery connects more than 3 million candidates to their next dream opportunities. We have also supported more than 50,000 companies in finding top talent and doubling recruitment efficiency.

Our agility and firm hold on our core purpose and values have allowed us to remain resilient and thrive through tumultuous times.

In 2020, we were recognized by LinkedIn as one of the Top 10 Startups in Singapore. In 2022, we were featured in the top 20 of Nikkei-FT-Statista High-Growth Companies Asia-Pacific 2021 list. Moreover, we were also featured in the top 10 fastest-growing companies in Singapore by The Straits Times.

Who We Are

At Glints, personal and professional growth are just as important as business growth. That's why we created the Glints Culture Code: #RIIBCOH. It defines our values, is what guides our decisions and actions, and is what makes us special.

#RIIBCOH:

1. Relentlessly Resourceful: Whatever it takes, just make it happen (ethically)
2. Integrity: Have courage, be guided by the truth, don’t be afraid
3. Impact: Missionaries, not mercenaries
4. Beginners’ Mindset: Stay humble, don’t be attached to ego
5. Customer Obsessed: Customers First
6. Ownership: Care intensely about the mission and take responsibility
7. High Standards: Dream big and deliver epic outcomes fast

Where we work

Since Glints was officially launched in Singapore in 2015, we've rapidly grown our footprint across Greater Southeast Asia to operate in Indonesia, Singapore, Vietnam, Taiwan, Malaysia and Philippines.

Learn more about Glints and our culture at bit.ly/glintsculture

Job Responsibilities:

• Design and create written and visual content for the company social media channels to increase company’s social content visibility
• Take photos of new product images, edit, uploading and list new product images and visuals on e-commerce pages
• Propose marketing plans and fun interesting ideas to attract more sales on e-commerce and product awareness
• Designing marketing collaterals for clients
• Take charge and ensure optimization of all content through SEO and performance marketing efforts, with the aim of acquiring high-quality traffic to drive conversions
• Monitor content and social media trends as well as the competitive landscape

Requirements:

• Minimum 1 year of relevant experience preferred
• Proficient in Adobe creative software such as Photoshop & Illustrator
• Strong interest in designing materials and good with social media platforms like Instagram, facebook, Tik Tok
• Experience in producing branded content for web and social media that delivers results and is adept with SEO and web traffic metrics
• A good command of English
• A creative thinker, detail-orientated, displays initiative and is able to work independently
• Resourceful & loves designing work

Hegen is a fast-growing company specialising in mother and baby products and with a mission to enhance the breastfeeding journey and help ease the transition into parenthood with meaningful products and services. As one of the top 10 fastest growing companies in Singapore, Hegen takes pride in creating innovative and practical solutions for time-strapped parents.

THE ROLE – Human Resources (HR) Executive

Hegen offers people-oriented, inquisitive and resourceful Human Resources Executive the opportunity to come onboard to a growth-centric, progressive and purpose-driven HR Department. You will experience fulfilment by being part of an HR team responsible for shaping experience for candidates to employees through managing the Talent Acquisition and HR lifecycle. We believe you have an eye for talent spotting and being resourceful, you ideate and bring unique perspectives to shape the way we work. You will also be an administrative expert to assist with operational queries and support.

Responsibilities

• Drive the Talent Acquisition activities by working closely with internal and external stakeholders, by understanding the business needs and the nature of search requirements
• Analyse Talent Acquisition metrics (quarterly/yearly) and propose strategies to enhance Talent Acquisition performance and employer branding
• Perform external sourcing on job portals and drive internal sourcing by encouraging and monitoring the Employee Referral programme
• Manage the candidate’s experience by conducting screening call(s), interview(s) and follow-up
• Oversee the candidate’s orientation and onboarding journey, ensuring that new joiners are well-inducted into the organisation
• Provide HR Shared Services support, addressing employee queries and managing personnel files
• Translate ethics and compliance regulations into practice by reviewing HR operating processes and take proactive steps to advise on needed action(s) when necessary
• Collaborate with educational institutions to drive internship(s) recruitment and oversee Hegen Interns Accelerator Programme (IAP)
• Be the employee experience builder by creating channels to engage and support employees
• Any other task(s) assigned by Reporting Officer

Requirements

• 1 to 2 years of working experience, with a background in Talent Acquisition, Recruiting, or HR Generalist roles preferred
• Bachelor’s Degree or Diploma in Human Resources Management, Business, Psychology, or related field of studies
• IHRP Certification would be strongly considered
• Fresh graduates with HR internships experience are welcome to apply
• Strong priority management skills and a proactive, starter-finisher approach to all tasks
• Demonstrate a growth mentality – Actively seeks growth and developmental opportunities
• Possess strong business acumens and analytical skills to propose strategic initiatives
• Leverage HR systems, Microsoft Office Tools, and other analytical tools

Please provide a short write-up on why you would like to join our team in your CV. You may also send us an email with the write-up and CV at [email protected]. Only shortlisted applicants will be notified.