The Working Capitol: Shaping resilient and vibrant neighbourhoods, one conservation property at a time.
The Working Capitol is Singapore’s most vibrant and diverse coworking space. It offers a range of workspace solutions, community activations, and professional and lifestyle events aimed at inspiring growth and well-being for the networks it creates and helps sustain. The Working Capitol currently operates its first site out of a refurbished 1920’s biscuit factory, along with 35+ heritage properties in Keong Saik, Ann Siang and Telok Ayer district.
Named one of the top co-working spaces in Asia by Forbes, The Working Capitol is deeply ingrained in the neighbourhoods in which it operates. Offering a greater array of services to its community, we were awarded 3 hearts at the Company of Good and are a finalist at HR Vendors of the Year 2024 as Best Remote Work Solutions Provider.
We believe that where you work should not only be functional but also an embodiment of creativity, culture, and community.
Our Mission: To be the best neighbourhood in Singapore.
Join us at The Working Capitol and experience the perfect blend of history and modernity, where your workspace becomes an extension of your identity and aspirations. Whether you're a freelancer, entrepreneur, or established business, we are here to provide you with a workspace that inspires, supports, and propels you toward success. Welcome to a new era of co-working at The Working Capitol.
Job Description
As a (Senior) Operations & Projects Executive at The Working Capitol & Triple P Group, you will play a pivotal role in shaping and elevating our brands by ensuring a seemless operations & projects experience for all our members and partners by working with all stakeholders. You will be the enabler that ensure our operations & projects are well maintained to support new tenants, collaborating closely with the Facilities team, Sales Team, Marketing team etc to maintain projects across our portfolio of properties. Your work will enable us to provide an exceptional on/offboarding tenant experience at our spaces to continue to become Best Remote Work Solutions Provider & a Great Place to Work.
Key Responsibilities
Project Management Responsibilities:
- Assist in Project Oversight: Collaborate with the Design & Engagement Manager to obtain fit-out and design themes.Work with the Facilities team to prepare offices for new tenants, ensuring all defects are documented and addressed before move-in to ensure smooth on/offboarding and operations and ensure all works adhere to legal regulations
- Manage Project Schedules: Develop and maintain comprehensive project timelines using tools like Monday.com and Airtable, regularly updating based on progress and addressing potential delays proactively.
- Vendor Management: Oversee the selection, negotiation, and contract management of vendors for projects. Ensure timely and high-quality delivery from contractors. Ensure compliance with company’s procurement policy. Including budget management on OPEX and CAPEX.
- Liaise and maintain good landlord-tenant relationships and attend to tenants’ requests/feedback.
- Defects Management: Conduct thorough inspections to identify defects in construction or maintenance work and implement an efficient tracking system for resolution.
- Track and Update Job Completion Timelines: Monitor progress on assigned tasks, update project timelines, and communicate potential delays to stakeholders.
- Sustainability and Signage: Collaborate with facilities to implement sustainability messages and signage across all locations.
- Ensure smooth operations on site(s) and facilitate incident investigation whenever necessary. Liaise with government authorities/ statutory boards and other divisions on matters relating to operational management and projects as needed.
- Handover/Takeover: Oversee & document the handover and takeover process.
Operations Responsibilities:
- Conduct Site Inspections: Perform regular walk-throughs to ensure facilities standards are met, raising any concerns for follow-up and aligning schedules with the Facilities team.
- Address Community Requests: Respond promptly (within 48 hours) to complaints and requests from community members regarding operations and project matters, taking immediate action to mitigate risks.
- Vendor Relationship Management: Assist in managing vendor relationships for ongoing maintenance contracts, ensuring all documentation is updated and saved centrally.
- Facility Maintenance Requests: Work with the Facilities team to address simple repair and maintenance tasks as needed, coordinating with finance/sales for tenant charging matters.
- Completion of Checklists: Prepare and ensure completion of required checklists for all project and operational activities.
- Ad-hoc duties: Assist with any other responsibilities of our business operations (For instance: front desk duties)
Requirements:
- Minimum Diploma in Property Management/Building Management/Estate Management/Facilities Management/Engineering or equivalent with 3-5 years of relevant experience in facilities operations management preferably in heritage shophouse management
- Able to work under pressure and meet tight deadlines with a calm disposition
- Comfortable with moving to different locations (central/near central)
- Strong communication and interpersonal skills to communicate professionally with both internal and external stakeholders to ensure operations & projects are well managed with positive feedback from tenants/members & employees.
- Knowledge of and conversant in the Building Maintenance & Strata Management Act
- Strong listening skills
- Proactive and takes initiative with a problem-solving approach
- Strong attention to detail,good planning and time management skills
- Teamplayer
- Possesses a valid Fire Safety Manager or First Aiders certification or WSH certifications
Keen for a career conversation? Apply now or connect with us to find out more!
To apply - please submit an application via email ([email protected]) or via MCF here.
Please note that only shortlisted candidates will be notified.
By submitting your application, you consent to the collection, use and disclosure of your personal data contained in this document by The Working Capitol & The Triple P Group and its subsidiaries and affiliates, for assessing your career application.
Diversity, Equity and Inclusion Statement:
At The Working Capitol, we are committed to fostering a diverse, equitable, and inclusive workplace where all employees, contractors, clients and partners feel values, respected and supported. We believe that embracing diversity in all its forms including but not limited to gender, race, ethnicity, age, sexual orientation, religion, ability and background enriches our Company and drives innovation.
We strive to create an environment that promotes equal opportunities for all individuals, regardless of their differences and we are dedicated to reducing & eliminating discrimination, bias and barriers to progression within our company as we aim to create a culture of belonging where every voice is heart, every perspective is values, and every person can thrive.
Join us in our commitment to DEI as we work together to create a more inclusive and equitable future for all, one heritage property at a time.
