Job Description

This position is critical in driving the next level of growth for the Company with our new “Ready-to-Eat” frozen food range to promote to modern food retailer chains, wholesalers, distributors and HORECA customers throughout Singapore.

About this role:

• Conduct detail market research to understand the preferences of target audience. Identify key competitors & analyse their strengths and weakness.

• Form partnership with popular modern food retailer chains (eg. supermarkets, convenient stores, grocery stores, bbq wholesalers & gourmet food distributors, etc) to distribute our range of “Ready-to-Eat” frozen food.

• Partnership with HORECA customers (hotels, food service restaurants, cafes, food kiosk chains) to provide B2B solutions and business co-operation for growth.

• Create exclusive product promotions and bundles during festive seasons to ramp up sales volume. Conduct regular product demonstrations & tastings at potential customers’ location.

• Co-develop new product offerings and pricing strategies with the management. Improve brand footprint in Singapore.

• Create social media profiles and post engaging content. Launch targeted social media ads and Google Adwords campaigns. Collaborate with influencers to create buzz around the products.

-Assist in performing purchasing activities which include sourcing, process Purchase Orders, price negotiation

-Coordinate with suppliers to ensure on time delivery

-Assist on daily administrative activities and documentation works

-Manage work pass matters, apply work permit, arrange core trade, CSOC/BCSS

-File Keeping and system data key in

-Monthly payroll, interview session when needed

-Handle GST, IR8A, IR21

-Handle accounting related matter, year end report

-Perform any other duties as assigned

Job Highlights

• Basic Salary with Commission pay package
• Good Basic + Comm; $55,000-$85,000 per annum on-target earning
• Festive Leaves & Birthday Leaves
• Career progression
• Work life balance
• Permanent role
• Entry level candidates who are keen in recruitment sales will be considered
• Training will be provided

Key Responsibilities

• 360 Recruitment role
• Perform business development and acquire new clients' accounts
• Contact potential clients to understand and qualify their requirement and budgets for any hiring needs
• Respond efficiently to enquiries with appropriate information
• Establish, maintain and enhance relationship with clients
• Generate KPI and business development through market research, networking and business requisitions
• Source and screen for acitive & passive candidates with respect to clients' hiring requirement
• Negotiate terms & offer between client companies and successful candidates

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Raymond Ng Jun Han | EA Personnel No.: R1657009

Job Description & Requirements

Join our team as a Sales Supervisor, where you will play a pivotal role in ensuring customer satisfaction and maintaining the cleanliness of our shop. We are seeking an individual to fulfill the following roles and responsibilities:

Responsibilities:

1. Customer Service:Take care of walk-in customers, providing assistance and guidance.

2. Fruit Cutting and Packing:Help cut and pack fruits for customers, ensuring quality presentation.

3. Order Handling:Take orders from phone calls and prepare them for delivery.

4. Specialized Fruit Cutting:Required to specialize in cutting fruits, especially durian, meeting customer preferences.

5. Shop Cleanliness:Maintain cleanliness in the shop to create a welcoming environment.

Other Details:

· Weekend and Public Holiday Work:Required to work on weekends and public holidays to cater to customer needs.

· Night Shift:Required to work on night shifts to accommodate customer orders and deliveries.

We thank you for your interest, and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Job Description & Requirements

Join our team as a Sales Supervisor, where you will play a pivotal role in ensuring customer satisfaction and maintaining the cleanliness of our shop. We are seeking an individual to fulfill the following roles and responsibilities:

Responsibilities:

1. Customer Service:Take care of walk-in customers, providing assistance and guidance.

2. Fruit Cutting and Packing:Help cut and pack fruits for customers, ensuring quality presentation.

3. Order Handling:Take orders from phone calls and prepare them for delivery.

4. Specialized Fruit Cutting:Required to specialize in cutting fruits, especially durian, meeting customer preferences.

5. Shop Cleanliness:Maintain cleanliness in the shop to create a welcoming environment.

Other Details:

· Weekend and Public Holiday Work:Required to work on weekends and public holidays to cater to customer needs.

· Night Shift:Required to work on night shifts to accommodate customer orders and deliveries.

We thank you for your interest, and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Job Description:

As an Accounts Assistant at WTS Travel & Tours, you will play a crucial role in maintaining financial records, assisting with financial transactions, and ensuring the accuracy of financial data. You will work closely with our finance team to support various accounting functions.

Key Responsibilities:

- Process accounts payable and accounts receivable transactions.

- Verify and reconcile invoices, receipts, and other financial documents.

- Assist with bank reconciliations and cash management.

- Prepare and submit financial reports as required.

- Support the finance team in month-end and year-end closing procedures.

- Maintain accurate and organized financial records.

- Assist in the preparation of tax filings and audits.

- Collaborate with team members to ensure compliance with accounting policies and procedures.

- Involved in travel fairs when necessary.

Qualifications:

- Dipolma in Accounting, Finance, or a related field (preferred).

- Previous accounting experience is preferred but not an necessity

- Strong attention to detail and accuracy.

- Proficiency in Microsoft Excel and accounting software.

- Excellent organizational and time management skills.

- Good communication and teamwork abilities.

- Ability to handle confidential information with discretion.

Manufacturing company seeks a versatile Accounts Executive who can work independently. The candidate should have experience in handling full set of accounts.

* 5-day week

* Company bus pick up at Bukit Batok MRT

Key responsibilities :

- Accounts receivable and accounts payable

- GST reconciliation and submission

- Payroll and related HR duties eg. Maintaining employee records, ad-hoc work permit application/cancellation

- CPF preparation and submission

- Support in ad-hoc admin duties eg. Liase with vendors/suppliers/customers

- Prepare for annual audit, liaise with auditor

Requirements :

- LCCI / ACCA / Diploma in Accounting

- 5 years accounting experience

- Basic knowledge of financial regulations and compliance

Applicants may send enquiry or email resume to [email protected] .

Responsibilities:

• Perform daily accounting duties including bookkeeping, handling receivables and payables, maintaining general ledgers and preparing accounting schedules, etc
• Handle daily cash/bank transactions and bank reconciliation
• Assist in debt collection
• Support audit and tax filings
• Reconcile intercompany transactions
• Support the operational teams in maintaining strong vendor and customer relationships
• Handle ad-hoc projects and tasks as assigned

Requirements:

• Diploma in Accounting & Finance or equivalent
• At least 5 years of experience in accounting & finance
• Strong understanding of accounting principles
• Ability to work in a dynamic environment
• Ability to work independently with a high degree of accuracy and efficiency
• Hands-on experience in MS Excel, MS Words and computerized accounting systems

UTIES AND RESPONSIBILITIES

The Accounts Executive duties and responsibilities are as follows:

· Handle full set of accounts for monthly closing which includes :-

• Raise invoices
• Raise journals
• Input of invoices and payment of invoices
• Preparation of suppliers’ payment
• Cash book maintenance
• Cash flow projection
• Monthly Management Reports
• GST preparation and submission
• Tax preparation and submission
• Preparation and sending out the monthly Statement of Accounts to customers

· Quarterly, half yearly and year-end financial closing.

· Preparation of Financial Statements for year-end closing

· Preparation of Audit Schedules

· XBRL preparation and submission of Financial Statements

· Assist in internal and external audit

· Assist in tax and GST queries

· Ensure compliances of Accounting standards and regulations

· Other duties as assigned by Departmental Manager.

Handle client’s book-keeping, accounting, and HR payroll matters

- Prepare full set of accounts and financial statements for client of different nature of business within deadline set by client.

- Prepare and update of AP/AR management sheet and issue invoices where necessary

- Prepare journals and monthly reconciliation schedules

- Prepare bank reconciliation statement and cashflow forecast

- Prepare and make payment application for approval

- Prepare monthly payroll, calculation of overtime and/or commission and CPF submission

- Prepare quarterly GST return

- Yearly account closing, AGM and tax matter including AIS

- Support and liaise with external auditors, tax agent and corporate secretary

Provide clients with full backend support

- Assist client with applying and/or renewing of various licences

- Support client in negotiation and obtaining of quotation required for business need

- Managing and updating client HR record includes updating information in MOM. Monitoring of work pass validity, applying and renewing of work pass

- Liaising with vendor on behalf of client for servicing or operational matters

- Assist in the registration of companies and opening of bank accounts for start-up companies

- Meeting with client to discuss monthly closing

- Any other Ad hoc request relating to client’s business

Requirement

- Knowledge of accounting procedures and principles

- Experience with creating financial statements

- Experience with general ledger functions and the month-end/year-end close process

- Accuracy and attention to detail, Deadline-Oriented

- Problem Analysis, Problem-Solving Skills & Initiative

- Time Management, Communication & Interpersonal Skills

- Experience with accounting software MYOB is a plus

Responsibilities:

• Handle full spectrum of accounting functions
• Process and ensure all invoices are accurately record in the accounting System
• Prepare and review intercompany transactions and balances
• Perform bank reconciliation
• Assist in preparation and submission of GST returns
• Coordinate with auditors, tax agents and other professionals for audit, compliance and taxation
• Provide administrative support to the accounting department, assist with filing, data entry, invoice processing, and maintaining records.

Requirements:

• Diploma/Degree in Accounting/Finance
• Minimum 3 years in local construction firm with audit experience
• Meticulous with strong organization and communication skills
• Ability to work under pressure with positive attitude and cope with tight deadlines
• Fast learner with strong sense of initiative, driven and a good team player

Suitable candidates are encouraged to apply via Apply Now button or email your resume to [email protected]

Only shortlisted applicants will be notified.

Job Description

• Perform Accounts Payable & Accounts Receivable functions, including data entry into the systems
• Check staff reimbursements, project petty cash claims and adhoc payments
• Ensure accurate project costing updates, verify interim valuation certificates, and allocate staff costs effectively within projects.
• Update related party transactions / balances
• Conduct monthly bank reconciliations
• Maintain full set of accounts and manage all financial and accounting transactions.
• Timely production of monthly management reporting package, including financial statements and relevant schedules.
• Prepare cash flow forecast, bank reconciliation and cash monitoring.
• Prepare quarterly GST reporting, reconciliation report and tax computation
• Involve in budgetary control, forecasting and other management accounting functions
• Assists in year-end audit.
• Other ad-hoc duties as assigned

Requirements

• Diploma or Bachelor's degree in Finance, Accounting, or related field.
• At least 3 years of experience in finance operations, accounting, or related roles.
• Detail-oriented with a high level of accuracy and attention to detail.
• Self-motivated, with a positive learning attitude, able to work independently and proactively within a team
• Experience in project management will be an added advantage.
• Possess good interpersonal and communication skills.
• Willingness to continuously learn and improve professional skills
• Willingness to accept and support changes
• Meticulous and adept in working under pressure and tight timelines
• Hands-on bookkeeping is preferred.

Job Description

• Perform Accounts Payable & Accounts Receivable functions, including data entry into the systems
• Check staff reimbursements, project petty cash claims and adhoc payments
• Ensure accurate project costing updates, verify interim valuation certificates, and allocate staff costs effectively within projects.
• Update related party transactions / balances
• Conduct monthly bank reconciliations
• Maintain full set of accounts and manage all financial and accounting transactions.
• Timely production of monthly management reporting package, including financial statements and relevant schedules.
• Prepare cash flow forecast, bank reconciliation and cash monitoring.
• ⁠Prepare quarterly GST reporting, reconciliation report and tax computation
• Involve in budgetary control, forecasting and other management accounting functions
• Assists in year-end audit.
• Other ad-hoc duties as assigned.

Requirements

• Diploma or Bachelor's degree in Finance, Accounting, or related field.
• At least 3 years of experience in finance operations, accounting, or related roles.
• Detail-oriented with a high level of accuracy and attention to detail.
• Self-motivated, with a positive learning attitude, able to work independently and proactively within a team
• Experience in project management will be an added advantage.
• Possess good interpersonal and communication skills.
• Willingness to continuously learn and improve professional skills
• Willingness to accept and support changes
• Meticulous and adept in working under pressure and tight timelines
• Hands-on bookkeeping is preferred.

Responsibilities:

• Performance Management: Take charge of overseeing and managing the call center’s performance to ensure consistent achievement of Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). Validate and provide insights on call center reports to the management team.
• Quality Assurance: Supervise the quality of customer interactions by implementing and driving initiatives for quality improvement. Work closely with the vendor to maintain high service standards and enhance customer satisfaction.
• Operational Audits: Conduct thorough assessments of the call center’s operations to identify process and knowledge gaps. Collaborate with the vendor to develop and implement comprehensive action plans to address these gaps and promote continuous improvement.
• Process Enhancement: Lead the development, review, and optimization of work processes, Standard Operating Procedures (SOPs), and protocols to improve operational efficiency and service quality. Foster innovation and change management initiatives within the team.
• Customer Interaction Analysis: Analyze customer interactions in-depth to identify key drivers and trends. Use interaction analytics to gain insights into customer sentiments, enhance the customer experience, and optimize call center performance.
• Training and Communication: Lead the training and communication efforts for the call center team regarding new business initiatives, systems, policies, and procedures. Ensure the team is well-prepared to meet changing customer needs and organizational directives.
• Support for Management: Serve as a vital support to the Customer Service Manager in strategic decision-making. Assume leadership roles in special projects and initiatives that enhance the overall effectiveness of the customer service function.
• Additional Responsibilities: Perform other tasks and duties as assigned by the Customer Service Manager or senior management.

Requirements:

• Diploma or higher qualification with at least 4-5 years of experience in a call centre environment, including leadership or supervisory experience.
• Strong written and verbal communication skills, with the ability to influence and collaborate effectively
• Advanced proficiency in Microsoft Excel and data analysis. Experience with interaction analytics and customer experience management tools is a plus.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Experience in Customer service
• Call and Email Support
• Improving Business Strategies
• Knowledge in Banking

As a QA Executive for Amber, you will play a key role in ensuring the overall quality and performance of the product NextGen Management Systems as well as client websites/applications. You will be responsible for designing and executing test plans, troubleshooting issues, and collaborating with cross-functional teams to deliver a seamless and reliable platform for our users. You will ensure that the platform meets high standards of functionality, usability, and security, while continuously striving to enhance the overall user experience.

Key Responsibilities:

• Test Planning & Execution:Develop, document, and execute detailed test plans and test cases based on product requirements.
  Perform manual and automated testing to identify and troubleshoot software defects, ensuring the product meets all quality standards.
  
• Bug Tracking & Reporting:Identify, document, and track software defects using bug-tracking tools.
  Collaborate with developers to communicate issues, provide details for resolution, and verify bug fixes.
  
• Regression & Performance Testing:Conduct regression testing to ensure previous functionality remains intact after new releases or updates.
  Execute performance, load, and stress testing to ensure the platform performs optimally under varying conditions.
  
• Collaboration:Work closely with developers, product managers, and UX/UI teams to understand requirements and participate in sprint planning meetings.
  Provide insights and feedback on user experience, and recommend improvements to enhance product functionality and usability.
  
• Documentation:Create and maintain detailed documentation for test plans, test scripts, and results.
  Prepare and present QA reports to management and stakeholders.
  
• Continuous Improvement:Stay updated on the latest testing methodologies and tools to continuously improve QA processes and tools.
  Identify opportunities for automation to improve efficiency in testing.
  

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 2+ years of experience in Quality Assurance, preferably in software testing or SaaS-based products.
• Strong knowledge of QA methodologies, tools, and processes.
• Experience in manual and automated testing tools such as Selenium, JIRA, or similar.
• Familiarity with Agile and Scrum methodologies.
• Basic understanding of programming languages like Java, Python, or SQL.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills with the ability to work in a fast-paced environment.

Preferred Skills:

• Experience with testing in web applications.
• Familiarity with API testing tools like Postman.
• Knowledge of version control systems like Git.
• Basic understanding of security and compliance testing for web applications.

Job Description & Requirements

Join our team as a Sales Supervisor, where you will play a pivotal role in ensuring customer satisfaction and maintaining the cleanliness of our shop. We are seeking an individual to fulfill the following roles and responsibilities.

Responsibilities:

1. Customer Service:Take care of walk-in customers, providing assistance and guidance.

2. Fruit Cutting and Packing:Help cut and pack fruits for customers, ensuring quality presentation.

3. Order Handling:Take orders from phone calls and prepare them for delivery.

4. Specialized Fruit Cutting:Required to specialize in cutting fruits, especially durian, meeting customer preferences.

5. Shop Cleanliness:Maintain cleanliness in the shop to create a welcoming environment.

Other Details:

· Weekend and Public Holiday Work:Required to work on weekends and public holidays to cater to customer needs.

· Night Shift:Required to work on night shifts to accommodate customer orders and deliveries.

We thank you for your interest, and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Job Description & Requirements

Join our team as a Sales Supervisor, where you will play a pivotal role in ensuring customer satisfaction and maintaining the cleanliness of our shop. We are seeking an individual to fulfill the following roles and responsibilities:

Responsibilities:

1. Customer Service:Take care of walk-in customers, providing assistance and guidance.

2. Fruit Cutting and Packing:Help cut and pack fruits for customers, ensuring quality presentation.

3. Order Handling:Take orders from phone calls and prepare them for delivery.

4. Specialized Fruit Cutting:Required to specialize in cutting fruits, especially durian, meeting customer preferences.

5. Shop Cleanliness:Maintain cleanliness in the shop to create a welcoming environment.

Other Details:

· Weekend and Public Holiday Work:Required to work on weekends and public holidays to cater to customer needs.

· Night Shift:Required to work on night shifts to accommodate customer orders and deliveries.

We thank you for your interest, and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Job Description & Requirements

Join our team as a Sales Supervisor, where you will play a pivotal role in ensuring customer satisfaction and maintaining the cleanliness of our shop. We are seeking an individual to fulfill the following roles and responsibilities:

Responsibilities:

1. Customer Service:Take care of walk-in customers, providing assistance and guidance.

2. Fruit Cutting and Packing:Help cut and pack fruits for customers, ensuring quality presentation.

3. Order Handling:Take orders from phone calls and prepare them for delivery.

4. Specialized Fruit Cutting:Required to specialize in cutting fruits, especially durian, meeting customer preferences.

5. Shop Cleanliness:Maintain cleanliness in the shop to create a welcoming environment.

Other Details:

· Weekend and Public Holiday Work:Required to work on weekends and public holidays to cater to customer needs.

· Night Shift:Required to work on night shifts to accommodate customer orders and deliveries.

We thank you for your interest, and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Job Title: Front Office Executive ($2000 to $2500)

Job Location: Bugis

Job Purpose:

The Front Office Executive is responsible for delivering exceptional customer service to hotel guests by managing check-in and check-out processes, handling reservations, and addressing guest inquiries. This role requires maintaining a professional and welcoming environment at the front desk, ensuring a seamless guest experience.

Requirements:

• Fluent in English and a good Communicator
• Well versed with computer
• Service oriented with experience in the service sector

Key Responsibilities:

• Guest Reception: Warmly welcome and greet all guests upon arrival. Manage check-in and check-out procedures efficiently.
• Reservations Management: Handle room reservations, cancellations, and modifications accurately. Ensure all guest information is recorded correctly in the hotel’s system.
• Customer Service: Address guest queries, concerns, and complaints promptly. Provide information about hotel amenities, services, and local attractions.
• Billing & Payments: Process payments, issue invoices, and maintain accurate billing records. Handle cash transactions and ensure proper cash management.
• Communication: Coordinate with housekeeping, maintenance, and other departments to ensure guest needs are met in a timely manner.
• Record Keeping: Maintain accurate records of room occupancy, guest profiles, and other relevant data.
• Compliance: Ensure adherence to hotel policies, procedures, and safety standards. Maintain confidentiality of guest information.
• Team Support: Assist colleagues with tasks as needed to ensure smooth front desk operations.

Qualifications:

• Education: Min O level.
• Experience: Previous experience in a front office or customer service role in the hospitality industry is an advantage. Candidates with no related experience will also be considered as on- the-job training will be provided
• Skills: Strong communication and interpersonal skills, proficiency in hotel management software, ability to multitask and work under pressure.

Working Hours:

Shift-based work, including weekends and public holidays.

Reporting To:

Duty Manager

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

Job Description:

• Provide *device management ( *device – ICT devices, equipment, peripherals and gadgets under the purview of the ICT department ) of school-owned devices
• Provide technical and applications support for users during school hours
• Installation, testing and commissioning, maintenance, and repair of devices.
• Maintenance of tracking list (for e.g. Microsoft Excel, Google Spreadsheet) to track the loan and return of devices.
• Manage ICT inventory in the School
• Manage Audio-Visual (AV) inventory in the School
• Deliver and setup ICT devices/resources at the requested room/ area.
• Assist and supervise ICT vendors during delivery of services or goods
• Assist School Leaders, management or teachers for related ICT tasks.
• Process paperwork (for e.g. Loan Form, ICT Request Form) and related ICT administrative tasks.
• Support and report to the HOD ICT, Subject Head ICT, ICT Manager and ICT Associate.
• To support and work in tandem with Desktop Engineers (DEs) deployed in schools.
• To assist in audio, projector and notebook setup during school programme and events
• To assist in audio and video production when necessary
• To assist in using video editing software or application when necessary
• To conduct ICT baseline skills (Microsoft applications and Google applications), ICT related and video related trainings to students

Work Schedule:

• Monthly Salary: TBA
• Contract Period: 1 Jan 2025 to 31 Dec 2025
• Location: Jurong
• Working Days: Monday to Friday
• Working Hours:

Mondays to Thursdays: 7:00am to 4:30pm, inclusive of 1hr lunch break

Fridays: 7:00am to 4:00pm, inclusive of 1hr lunch break

Service not required on Saturdays, Sundays and gazettedpublic holidays

Job Requirement:

• Possess a Diploma qualification in IT related field
• Possess working knowledge in Microsoft Office applications
• Possess working knowledge in Google Workspace applications
• One (1) year of experience conducting enrichment workshops or equivalent activities in schools
• One (1) year of experience as ICT Executive or equivalent role in a school setting
• Possess troubleshooting knowledge of ICT device(s)
• Experience in Audio-Visual (AV) related setup in a school setting
• Experience in audio, video and production for school events
• Ability to use video editing software and application
• Registered under MOE’s Registration and Engagement Management System (REMS 2.0)

EA License No.: 96C4864

Reg. No.: R22110485

We are looking for a highly motivated candidate to join our newly established department to connect with main contractor/designer's project for high-end customised metalwork - Eg. Fine-dining restaurant, Luxury brand retail store, 5 star Hotel, Good class bungalow interior, intricate metalwork, etc.This position offers the opportunity to work in a collaborative environment and make a significant impact on the company's success.

Requirements:

- Have sheetmetal knowledge/background. Machining, metal stamping or metal treatment/coating knowledge will be advantageous.

- Positive attitude, willing to learn new metal fabrication methods, coating, assembly, etc.

- Willing to do cold call and make appointment to promote our company customised metalworks and services.

- Champion all project assigned from start to finish: Feasibility metalwork design discussion with client, material procurement, fabrication, post coating and delivery/installation.

- Able to commit extra hours to ensure project complete successfully.

- Able to interpret technical drawing.

Job Title: Front Office Executive ($2000 to $2500)

Job Purpose:

The Front Office Executive is responsible for delivering exceptional customer service to hotel guests by managing check-in and check-out processes, handling reservations, and addressing guest inquiries. This role requires maintaining a professional and welcoming environment at the front desk, ensuring a seamless guest experience.

Requirements:

• Fluent in English and a good Communicator
• Well versed with computer
• Service oriented with experience in the service sector

Key Responsibilities:

• Guest Reception: Warmly welcome and greet all guests upon arrival. Manage check-in and check-out procedures efficiently.
• Reservations Management: Handle room reservations, cancellations, and modifications accurately. Ensure all guest information is recorded correctly in the hotel’s system.
• Customer Service: Address guest queries, concerns, and complaints promptly. Provide information about hotel amenities, services, and local attractions.
• Billing & Payments: Process payments, issue invoices, and maintain accurate billing records. Handle cash transactions and ensure proper cash management.
• Communication: Coordinate with housekeeping, maintenance, and other departments to ensure guest needs are met in a timely manner.
• Record Keeping: Maintain accurate records of room occupancy, guest profiles, and other relevant data.
• Compliance: Ensure adherence to hotel policies, procedures, and safety standards. Maintain confidentiality of guest information.
• Team Support: Assist colleagues with tasks as needed to ensure smooth front desk operations.

Qualifications:

• Education: Min O level.
• Experience: Previous experience in a front office or customer service role in the hospitality industry is an advantage. Candidates with no related experience will also be considered as on- the-job training will be provided
• Skills: Strong communication and interpersonal skills, proficiency in hotel management software, ability to multitask and work under pressure.

Working Hours:

Shift-based work, including weekends and public holidays.

Reporting To:

Duty Manager

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

Your next opportunity

Be a part of the dynamic trust team that acts as the key contact point for clients to/assist and resolve clients’ issues. We are seeking a dedicated individual who is passionate about delivering exceptional service to our valued clients and exceeding their expectations at every turn.

Key Responsibilities:

• Trust and Estate Administration: Managing the day-to-day administration of trust portfolios, including but not limited to opening new bank or brokerage accounts, distribution to beneficiaries, fund transfer, and investment management.
• Carry out periodic reviews of assigned trust portfolios to ensure they are being administered in accordance with the trust deeds, the company’s policies, and legal and tax requirements.
• Maintaining accurate and updated trust records. Create Viewpoint Master files, set up and uploaded all trust documents into ViewPoint and maintenance of all necessary principal records and trust files.
• Acts as a primary point of contact for trust clients and ensures transparency in trust administration by providing high-quality customer service to clients, building strong relationships, and maintaining a client-focused approach.
• Ability to draft trustee minutes, resolutions, or any trust related documents.
• Administration of trusts and foundations, including its underlying structure and portfolios.
• Work closely with other departments to coordinate services for clients.
• Collaborate with professional advisors, investment managers and banks in the management of the assets of the trusts and foundations.

Qualifications Requirements:

• Bachelor's degree in business administration, law, finance, accounting, or relevant field.
• Minimum 2 years of experience in Trust Administration or relevant. 1 year+ of experience in solid Trust Administration will be considered and are strongly encouraged to apply (remuneration will commensurate with experience)
• Solid understanding of relevant trust laws and regulations related to trusts, estate planning, taxation, and fiduciary responsibilities.
• Strong analytical skills, attention to detail, and problem-solving abilities.
• Excellent communication skills, both written and verbal.
• Ability to work in a discreet and utmost confidentiality with high ethical standards to protect clients' data.
• STEP qualification will be an added advantage.

We regret to inform you that only shortlisted candidates will be notified.

Responsibilities:

• Manage the end-to-end accounts receivable process (Progress Billing preferred).
• Generate and distribute accurate and timely invoices to customers.
• Follow up with customers to ensure timely and complete payment.
• Update monthly forecast of Cash inflow and outflow.
• Investigate and resolve billing discrepancies or disputes.
• Monitor and report on accounts receivable aging and collections status.
• Collaborate with Project Team and customer service teams to address customer inquiries and concerns.
• Ensure accurate and timely recording of accounts receivable transactions.
• Maintain accurate and up-to-date customer account information
• Prepare Accounts receivables ageing report, audit schedules related to Accounts receivables.
• Ensure the maintenance of documents and proper filing procedures.
• Monthly closing and year end audit (furnish auditors request query & documents).
• Offer mentorship and support to junior staff members to enhance their skills and professional development.
• Any other ad-hoc duties as assigned.

Requirements:

• ITE/Diploma in Accounting or equivalent.
• Minimum 2 years relevant work experience.
• Ability to communicate articulately and work efficiently with all levels internally and externally.
• Receptive and highly adaptable to process changes.
• Keen eye for details and ability to manage expectations and prioritise work independently.