An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

POSITION SUMMARY:

- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.

- Ensure that all correspondence are replied within 24 hours.

- Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.

- Explain guarantee, special rate, and cancellation policies to callers.

- Accommodate and document special requests.

- Answer questions about property facilities/services and room accommodations.

- Follow sales techniques to maximize revenue. Input and access data in reservation system.

- Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.

- Follow proper escalation procedures when addressing guest concerns.

Key Requirements

• At least 1 year experience in a similar role
• Fluent in English (Written and Spoken)
• Excellent telephone & email etiquette

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Job Description & Responsibilities:

As the Front Office Manager, you will be responsible for performing the following tasks to the highest standards:

· Maintain a high guest service focus by approaching your job with the guests always in mind.

· Drive departmental objectives for self and team, and work together to achieve the goal accordingly.

· Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both guests and colleagues.

· Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.

· Flexible, respond quickly and positively to changing requirements including the performance of any tasks requested of you.

· Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. Contribute ideas and suggestions to enhance operational/ environmental procedures in the hotel.

· Actively promote the services and facilities of hotels to guests and suppliers of the hotel.

· Actively seek verbal feedback from guests and team members at every opportunity.

· Agree on and implement actions to make improvements to guests’ experience.

· Positively deal with and learn from guest complaints and comments with follow-up and feedback to the Rooms Division/ Front Office Manager.

· Make sure all guest requests and queries are responded to promptly and effectively Be available to assist on duty in the hotels during any busy days or special events.

· Maintain presence in the lobby, setting the example to team members for guest service.

· Be proactive towards guests, assisting them with any reasonable requests, and train all team members to be observant before guests ask.

· Able to explain the standards to the team and train each team member individually with specific job skills checklists that relate to their responsibilities.

· Monitor and assess team members’ performance through regular review checks and feedback

· Develop action plans to address shortfalls in standards and identify shortfalls before they affect guest experience.

· Demonstrate positive leadership characteristics which inspire team members to meet and exceed standards.

· Prepare rosters and job schedules for team members to meet business needs (taking into consideration internal activities, occupancy, external events, promotions, etc.)

· Establish communication effectively with Housekeeping, groups and tours on in-house groups holding catering events, ensuring direct liaison with group leaders upon arrival for special requests.

· Describe, assign and delegate duties and authority for the operation of the department at all times.

· Understand the situation in other departments and its implication for own department.

· Plan ahead and ensures adequate resources are available.

· Coordinate with the Housekeeping department to ensure that cleaning is followed up with and procedures are maintained.

· Ensure the shift is reviewed, handovers and briefings are carried out.

· Maintain in-depth technical knowledge and skills required for the job.

· Maintain guest histories to assist with returning guests.

· Attend and participate in regular operational and hotel meetings.

· Be responsible for the maximization of room revenue and profit through commercial rooms’ management, ensuring a consistently high standard of guest service within the department.

· Make all decisions regarding overbooking the hotel on the same day, ensure all out bookings are carried out by members of the Management and that overbooking levels for future days will be monitored by the Revenue team.

· Understand the goals of the hotel and the department’s role in achieving it, communicating goals to the team.

· Set and agree to departmental objectives for self and team.

· Keep the team up to date on departmental, hotel and company activities through regular communication meetings and memos, including special events and promotions in the restaurants and bars. Be aware of potential highs and lows in the business.

· Create and implement team member incentives as per discussion with the Rooms Division/ Front Office Manager.

· Participate in the development of the annual budget, developing short and long term financial operating plans.

· Use key monitors and financial targets to evaluate the department’s performance and make future plans.

· Analyse financial information that is provided via the payroll system, to assist decision making and ability to explain any financial variance against plan.

· Complete regular financial and operating reports, as required or requested by the Front Office Manager and forecast potential costs.

· Control and review expenses on a monthly basis to implement actions for improvement, following company control procedures.

· Maintain leave plans, monitor, control and minimize overtime for the department.

· Carry out seasonal inventory of operating equipment.

· Carry out selection interviews and make effective recruitment decisions based on skills and attitude.

· Ensure the new join team members have all relevant information upon commencing employment and receives relevant training.

· Plan and ensure departmental orientation, trainings and assessments to maintain standards are carried out.

· Develop and implement department training plans to meet business needs.

· Carry out training programs for team members with the Learning & Development team and departmental trainers.

· Assist in the training of team members ensuring that they have the necessary skills to perform their duties with the maximum efficiency.

· Review and evaluate all training activities.

· Carry out annual appraisals with all team members and identify individual training needs, in accordance with legal and hotel guidelines.

· Introduce appropriate product knowledge courses for team members.

· Understand and communicate to the team their responsibilities within Health & Safety (H&S) legislation and their implication on the operation of the department. Participate in community public relations for the hotel.

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 5 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

TASKS & RESPONSIBILITIES:

• Assist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system.

• Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings.

• Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to properties.

• Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations.

• Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team.

• Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks.

• Assist with training of new associates as necessary on revenue management tools.

• Assist in the implementation of hotel sales strategies in the reservation and inventory systems.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Job Description & Responsibilities:

• Processing guest check-ins and room assignments following hotel’s rate structures, discounts, sell/upsell strategies and accommodate to special requests whenever possible
• To provide assistance when required for luggage’s, safety box, additional guest room keys, transportation etc.
• Collect payment in compliance with cash handling, credit card processing and accounting policies and procedures
• Answer enquiries about hotel services, in house events, directions, attractions etc
• Pre-register, block reservations and as appropriate, take same day and future reservations as well as to follow P&P for room cancellations
• Perform night audits during midnight shift and prepare necessary reports
• Handle any loyalty membership “Bonvoy” related enquiries, including adequate management of “Preferred”, “Gold” and “Platinum” members
• To always be on time and at work when scheduled, in proper grooming and uniform
• To always remain professional with positive attitude and actions when communicating with guest and associates
• Managing the Front Office Team with Front Office Manager inclusive of rostering/appraisals/discplinary action.
• Any other duties / task as requested by management

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 2 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate
• Preferably Junior Executive specialized in Hotel Management/ Tourism Services or equivalent

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

POSITION SUMMARY:

- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.

- Ensure that all correspondence are replied within 24 hours.

- Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.

- Explain guarantee, special rate, and cancellation policies to callers.

- Accommodate and document special requests.

- Answer questions about property facilities/services and room accommodations.

- Follow sales techniques to maximize revenue. Input and access data in reservation system.

- Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.

- Follow proper escalation procedures when addressing guest concerns.

Key Requirements

• At least 1 year experience in a similar role
• Fluent in English (Written and Spoken)
• Excellent telephone & email etiquette

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Your day to day

Under the general direction of the Hotel Manager, oversee the activities of the Room Division to ensure the achievement of established quality, guest service standards and departmental revenue and profit goals. Adhere to governmental regulations concerning hotel emergency procedures, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Deliver a guest experience that is unique and brings the brand to life.

Financial Returns

· Oversees their implementation

· Ensures training needs analysis of Rooms Division is carried out and training programs are designed and implemented to meet needs

· Conducts probation and formal performance appraisal in line with company guidelines

· Maintains up to date staff records and approves leave requests etc. Coaches, counsels, and disciplines staff, providing constructive feedback to enhance performance

· Regularly communicates with staff and maintains good relations

Guest Experience

· Build and maintain positive relationships with all customers and guests in order to exceed their needs

· Take action to address these needs in order to exceed their expectations

· Create a positive hotel image in every interaction with internal and external customers

· Ensure your direct reports have current guest focused standards and procedures which are used effectively for training purposes

· Ensure all front office staff provides guests with prompt service, professional attention, and personal recognition

· Ensure guests are greeted upon arrival and make time to interact effectively with guests.

· Respond appropriately to guest complaints, solicit feedback, and build relationships that drive continuous improvements in guest satisfaction.

· Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies.

· Ensure that guest satisfaction data is analysed and that plans are developed and implemented to achieve established goals

· Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP’s and other key guests, or other special guest needs

People

· Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members.

· Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance

· Educate and train team members in compliance with brand standards, service behaviours, and governmental regulations.

· Ensure staffs have the tools, training, and equipment to carry out job duties

· Promote teamwork and quality service through daily communication and coordination with other departments.

· Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with hotel or company rules and policies

Responsible Business

· Regularly audit all financial transactions to ensure governmental regulations and data privacy requirements are met

· Act as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel

· Develop awareness and reputation of the hotel and brand in the local community and promote team member involvement in community outreach efforts Perform other duties as assigned

· May also serve as manager on duty

· Recognize and develop the potential of yourself and your direct reports

· Use strengths of others to build organization capability for the future and recognize the advantage diversity brings Identify and develop talented individuals

· Understand and consider the global nature of the business

· Work effectively with colleagues from different viewpoints, cultures, and countries

· Supervises the overall activities of Front Office and Housekeeping operations

· Monitors the personnel of these operations to ensure guests receive prompt, cordial attention, and personal recognition

· Coordinates exchange of pertinent information between departments within the Division and directs exchange of information with other departments, notably, Engineering and Security

· Consults with Department Heads and General Manager on an ongoing basis to improve business conduct Assumes overall responsibility for maintaining presentation standards to ensure facilities and equipment are clean, in good repair and well maintained

· Schedules and regularly conducts routine inspections of areas under control

· Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance, and posture of all front office employees

· Conducts comprehensive monthly departmental meetings to include review of procedures and events which warrant special handling and detailed information

· Promotes Inter-hotel sales and in-house facilities

· Monitors and controls the inventories for operating equipment and supplies

· Communicates to the General Manager to his/her delegate, and other Department heads, all information likely to be of interest to them

· Monitors and controls the Front Office department operation in the areas of revenue expenditure, profitable and performance against budget

Accountability

This is the top room’s division job in a large full-service, luxury, resort, or major flagship hotel with an extensive range of facilities and services, demanding competitive pressures, and a large number of VIP and key guests. Directly and indirectly supervises a large number of Front Office and Housekeeping employees.

Willing to work on holidays/work on shifts/change of shift

Able to work and stand for long hours

Proficient knowledge of foot reflexology, Tui Na massage, body oil massage, sports and/or deep tissue massage.

Decent communication skills, both verbal and written.Excellent people skills.

Well-groomed, professional appearance.

Meeting with clients and conducting an initial assessment.

Explaining to new clients the principles and methods of reflexology.

Applying hands-on massage to patient’s feet and to a lesser extent their hands and ears.

Instructing the client in self-reflexology techniques to be practised at home.

Keeping detailed patient notes.

Setting out a plan of future treatment.

Advising patients to seek mainstream medical treatment where necessary.

At Applause Tyrwhitt @ Mercure Hotel, we believe that great food and exceptional service create unforgettable memories. We are on the lookout for a dynamic Restaurant Manager who is passionate about the hospitality industry and eager to lead our team in providing outstanding dining experiences.

Key Responsibilities:

• Lead and inspire a team of dedicated staff, fostering a positive and collaborative work environment.
• Oversee day-to-day operations, ensuring that every guest leaves satisfied.
• Develop and implement innovative strategies to enhance customer service and operational efficiency.
• Engage with guests to enhance their dining experience and gather valuable feedback.

Qualifications:

• Proven experience as a Restaurant Manager or in a similar role.
• Strong leadership and team management skills, problem-solving skills
• Excellent communication and interpersonal abilities.
• Ability to work flexible hours, including weekends and holidays.
• Passionate about food, hospitality, and creating memorable experiences.

What We Offer:

• Competitive salary with performance-based incentives.
• A dynamic and supportive work environment.
• Employee discounts and benefits.

Responsibility:

1. Support the financial management of the project, financial reporting, budgeting, human resources and procurement management.

2. Updating daily financial transaction into software and produce report to the management.

3. Maintain receipts and payment vouchers, cash book, ledger and different register to Finance and Accounts.

4. Prepare Bank reconciliation, prepare monthly, Quarterly and annual financial Statement as per IFRS.

5. Sound knowledge on financial Reporting as per IAS and IFRS guide line.

6. Should have vast knowledge and user experience in accounting software Tally ERP-9 and SAP.

7. Keep records of all original agreements, contracts and Memorandum of Understandings (MoU).

8. Store and maintain updated files of all invoices, bills, vouchers.

9. Ensure security of project staff while at work.

10. Ensure all HR documents and processes are in place and up-to-date as per the staff manual.

11. Update the personal files of all existing staff and assist in the recruitment of new staff.

12. Initiate office procurement as per the staff manual and maintain stock of office supplies and undertake procurement, as necessary.

13. Prepare comparative statements justifications for purchases.

14. Liaise with different vendors and manage working relationships with the vendors.

15. Able to be on standby 24/7 due to project requirements and activated immediately as required.

16. Any other job assigned by the management as and when required.

Requirements:

1. Bachelor of Business Administration (BBA) in Accounting and Information Systems, Master of Business Administration (MBA) in Accounting and Information Systems.

2. Working experience of minimum 5-7 years in related field.

3. Willing to work under pressure & extensive working hours.

4. Familiar with the basic rules of international tax, experience in GST, CIT, WTX and other tax declaration is preferred.

5. Should not apply without relevant experience.

Do you like food, craft beer, music, and opportunities? We have been thinking about you!

Abundance is a modern Taiwanese restaurant bar, serving up buns, craft beer, and joy to the neighbourhood. We are expanding our team and we are seeking candidates with great leadership qualities and a positive attitude to grow with us.

Responsibilities:

- Oversee all aspects of restaurant operations, including food and beverage service, cleanliness,

- Develop and implement standard operating procedures to streamline operations and enhance efficiency

- Train, supervise, and schedule front-of-house staff

- Ensure an outstanding guest experience by monitoring service quality, addressing customer feedback, and resolving complaints

Why Abundance:

- Salary up to $5,000

- Annual bonus and monthly performance incentive

- 5 days work week

- Exciting career progression

- Uniforms and meals provided

- Friendly and casual working environment

- Located near MRT stations (Redhill, Bendemeer, Tampines)

Chat with us at 9632 1268 to find out more :)

What you'll be doing

• Day to day accounting work and general admin duties
• Assist to handle full set of accounts using Xero Software independently, including bank reconciliation, accounts payables and receivables duties
• Ensure the maintenance of proper filing, correspondences and records
• Providing comprehensive administrative support to the management team
• Performing other ad-hoc administrative duties as required

What we're looking for

• 1-3 years of experience in an administrative or accounting support role
• Strong time management skills
• Proficient in Microsoft Office suite, particularly Excel and Outlook
• Excellent communication and interpersonal skills
• Attention to detail
• Ability to work independently and as part of a team
• Knowledge of accounting principles and practices

We offer a range of benefits, including:

• Medical insurance coverage
• Annual leave and sick leave entitlements
• Opportunities for professional development and career advancement
• A friendly and collaborative team culture

Position Overview

The Volunteer Manager at KKCS will drive the strategic direction and day-to-day management of the organization’s volunteer programs, ensuring they effectively support the needs of all service units. This role will oversee volunteer recruitment, onboarding, training, and retention, establishing a positive and compliant volunteer culture. Additionally, the role involves building data management systems to assess volunteer impact and engaging with community partners to expand support networks for KKCS.

This position requires a proactive leader with excellent organizational and interpersonal skills, capable of inspiring volunteers and building community partnerships. The Volunteer Manager will play a crucial role in aligning volunteer contributions with KKCS’s mission, fostering growth and recognition for volunteers, and ensuring program compliance and quality.

Key Duties & Responsibilities

1. Volunteer Management

1.1. Lead, develop, and implement volunteer management policies, processes, and culture across KKCS.

1.2. Build and maintain a pool of dedicated volunteers to support all KKCS service units.

1.3. Conduct needs analyses with service units, including risk assessment, role descriptions, and continuity planning.

1.4. Oversee volunteer recruitment, registration, screening, and interviews.

1.5. Coordinate onboarding programs in collaboration with service units.

1.6. Develop and oversee volunteer training and capability development programs.

1.7. Lead volunteer evaluation sessions and organize appreciation events.

1.8. Ensure volunteer adherence to organizational guidelines, including the code of conduct.

2. Data management

2.1. Establish and maintain IT systems for efficient volunteer data management.

2.2. Oversee volunteer data tracking and analysis for impact evaluations.

3. Partnership Engagement

3.1. Lead engagement with internal and external partners to fulfill KKCS's volunteer needs.

3.2. Build and sustain a network of community partners to support KKCS services.

4. Other duties:

4.1. Fulfill any additional responsibilities and duties as assigned by the Supervisor and Centre Director.

Requirements

· Degree in Social Sciences or related field preferred.

· Minimum 5-7 years of relevant experience in Social Service or similar settings.

· Volunteering experience in social service or healthcare sectors.

· Proficiency in report writing and Microsoft Office applications.

· Strong interpersonal and leadership skills.

· Skilled in written and verbal communication.

· Creative, proactive, and resourceful.

• Prepare, examine, and analyze accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.
• Compile and analyze financial information to prepare entries to accounts, such as general ledger accounts, and document business transactions.
• Compute taxes owed and prepare tax returns, ensuring compliance with payment, reporting and other tax requirements.
• Establish, maintain, and coordinate the implementation of accounting and accounting control procedures.
• To receive and process all invoices, expense forms and requests for payment (AP & AR).
• Posts financial data to appropriate accounts in an automated accounting system, according to instructions.
• Review documents such as purchase orders or records in order to compute charges due.

We are seeking a dynamic and experienced Human Resource Manager to join our team.

Key Responsibilities:

• Oversee and manage the daily operations for HR department.
• Identify and recruit top talent to meet organizational needs.
• Monitor employee progress and development.
• Manage the onboarding and offboarding of agents
• Identify training gaps and implement training development programs.
• Develop policies, ensure legal compliance, and update HR documentation.
• Conduct performance reviews and manage appraisal processes.
• Maintain HR systems, analyze data, and report insights to management.
• Analyse HR metrics to drive continuous improvement.
• Other ad-hoc duties as assigned.

Experience Required:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 2 years of experience in HR management or a related role.
• Strong knowledge of HR practices, labor laws, and regulations.
• Excellent communication and interpersonal skills.
• Proven ability to manage multiple tasks and thrive in a fast-paced environment.
• Experience in a property startup environment is essential.
• Critical thinker and process-oriented.
• Strong interpersonal and communication skills.
• Resourceful and self-motivated.

Company Description

Wavestone is a leading global transformation consulting firm known for navigating critical challenges and driving sustainable growth. We aim to deliver lasting change that positively impacts customers, communities, and society. Our journey is defined by a true team spirit, with support, encouragement, and motivation as the keystones of our collaborative environment.

Drawing on more than 5,500 employees across Europe, North America, and Asia, we seamlessly combine first-class sector expertise with a 360° transformation portfolio of high-value consulting services. Our clients value us as an independent, critical voice with an outstanding track record and profound technological expertise. During strategic transformations, they place their trust in our consultants to reflect, analyse, and act at their side. That’s how we make change happen.

Wavestone Asia is expanding, driven by demand in the Cybersecurity, CTO/CIO Advisory, and Agile Transformation areas. Our commitment to excellence and our people is underscored by recognition we have received in the Great Place to Work® accreditation process.

Dedicated to diversity and inclusivity, Wavestone fosters a collaborative and dynamic work environment. Our core values - energetic, responsible and together - shape the foundation of our corporate culture.

Join us for a rewarding career in management consulting, offering competitive compensation, continuous learning, dynamic environment, and ample opportunities for professional growth. For more information, visit www.wavestone.com and become part of our journey to shape a positive and impactful future.

As part of why innovation!'s merger with Wavestone, our Singapore office is expanding, driven by demand in Digital and Infrastructure Transformation areas. We are looking for an experienced Business Development or Account Manager to join us.

Job Description

As an Account Developer, your primary objective will be to open new accounts with multinational companies in Asia and nurture relationships with our existing clients for Wavestone Asia's key offerings (Cybersecurity, CTO/CIO Advisory, and Agile Transformation). Playing a crucial role at the forefront of our work, you will learn directly from our consultants (and clients) the value we deliver.

The role includes:

• Conduct market intelligence/analysis to identify leads
• Undertake preliminary sales work including cold call, lead qualification, sales meeting, proposal preparation, secure pitch, etc.
• Build strong business relations with existing clients and strategic individual account plan to maximise account potential
• Work with the team to develop & nurture relationships with our existing clients to meet their needs
• Maintain CRM system and prepare sales report

Qualifications

• Up to 4 years of experience in sales/business development, preferably within consulting firms
• Experience working with MNCs (experience in the IT or finance sector is preferred)
• Experience handling accounts in Singapore market is a strong plus
• Excellent command of spoken & written English; an additional language is a plus
• Strong interpersonal & relationship skills with an entrepreneurial mindset
• Self-driven & results-oriented
• Contract negotiation skills
• For this position, you must be eligible to work in Singapore

Additional Information

Our commitment: Wavestone values and Positive Way

• Elevate client satisfaction by impacting high-growth business across the globe. Shape culture, enhance value propositions, and foster business development.
• Nurture employee growth with Wavestone horizon career path, competitive compensation, transparent salary policy, tailored training, and internal mobility.
• Embrace a collective mindset within a barrier-free, collaborative team. Engage in vibrant people culture through regular events, meetings, and committees.
• Experience ethical responsibility with flexible work options, strong CSR commitment, and a culture promoting work-life balance and time-off.

At Wavestone, we celebrate diversity and inclusion. We have a strong global CSR agenda and an active Diversity & Inclusion committee with Gender Equality, LGBTQ+, Disability Inclusion, Social Mobility and Anti-Racism networks.

If you require flexibility, assistance, or adjustments during our recruitment process due to a disability or impairment, please reach out to us to discuss your needs.

To apply for this position, please send us your CV and cover letter through this link: https://smrtr.io/nkkgx

Job Description:

-Liaise with architects, subcontractors, consultants as well as authorities; setting guidelines and provide your expertise and supervision towards the team.

-Manage and allocate resources to ensure its availability as and when needed throughout the construction projects

-Ensuring work are in accordance to the contract drawings, specifications and expected quality

-Project planning and management

-Coordinate with internal and external resources so as to ensure projects adhere to scope, schedule, as well as budget

-Ad-hoc assignments

Requirements:

-Min Diploma or Degree in Construction management, Project Management, or any other construction and engineering-related

-Minimum 5 years of experience towards residential landed housing

-Being a proactive team player, tagging along the ability to work independently to meet deadlines

-Good organizational, interpersonal and communication skills

About Propseller

In 2024, Propseller has been ranked #1 Fastest-Growing Real Estate Company in APAC by the Financial Times and #10 in Singapore’s fastest-growing companies 2024 by The Straits Times and Statista!

In August 2022, Propseller raised a US$12M Series A led by Vertex Ventures, the VC arm of Temasek, the investment company owned by the Government of Singapore and the Series A lead investor of Grab.

Propseller’s mission is to help people build wealth with real estate. We’re building an end-to-end real estate transaction platform and towards that goal, we started the journey by building a technology-powered real estate brokerage that is valuable, reliable and fairly priced.

By elevating the most human part of the service with top in-house agents and industrialising all the rest with technology and centralised operations, we became Singapore's most loved real estate agent with an average Google My Business rating of 4.8/5 (700+ reviews).

The next phase of the journey is to go from helping people sell their homes to becoming the No1 brand for people to move from one home to the next: sell, buy, and finance.

Find out more at: propseller.com/careers/

Role Description

As a Performance Marketing Manager at Propseller, you will initially join us as an Individual Contributor (IC), directly influencing our growth through strategic and hands-on management of our digital marketing efforts. This role offers a unique opportunity to not only shape our performance marketing strategies from the ground up but also to grow into a leadership position as you help scale the team and its operations in line with our expanding business needs.

Ideal Candidate

You are a highly motivated performance marketing professional with a proven ability in paid social channels. Your expertise lies in crafting and executing impactful digital advertising campaigns that drive lead generation and business growth. With a data-driven approach, you excel at analysing campaign performance and optimising strategies to meet and exceed objectives. Comfortable in an Individual Contributor role, you thrive on directly influencing outcomes and bringing creative, analytical insights to our team. Your passion for innovation and excellence makes you a valuable asset in our hands-on marketing efforts.

Duties & Responsibilities

• Full-funnel marketing strategy: Develop and execute a comprehensive full-funnel marketing strategy to generate leads throughout the property buying and selling journey.
• Branding campaigns: Plan, implement, and optimise lead generation and branding campaigns across digital channels, including but not limited to Google Ads, Facebook Ads, TikTok, and other native advertising platforms.
• Marketing budget: Efficiently manage and allocate a growing monthly budget across marketing channels to maximise ROI.
• Innovation to increase leads: Innovate by identifying and testing new digital marketing channels to reach untapped audiences, thereby increasing the volume of high-quality leads.
• Channel growth: Create and execute roadmaps for channel growth, leading cross-functional projects to support these initiatives.
• Marketing creatives: Continuously test and enhance marketing creatives, copy, and landing pages in collaboration with creative partners and internal teams.
• Tracking systems: Implement and maintain robust tracking and attribution systems to analyse channel performance, focusing on lead volume, cost per lead, and conversion rates.
• Team growth: Foster the growth and development of the Performance Marketing team, guiding them towards achieving collective and individual goals.

Requirements

• Bachelor's or Master's degree in Engineering, Business, or a related field from a leading institution.
• 4+ years of experience in acquisition marketing, with a strong emphasis on digital advertising and performance marketing. A focus on lead generation is highly preferred, showcasing an ability to effectively attract and engage potential clients. We are open to considering candidates with less experience for a Senior Performance Marketing Specialist role.
• Experience in managing digital ad campaigns across platforms like Google Ads and Facebook Ads, with a preference for candidates knowledgeable in TikTok and other emerging platforms.
• Demonstrated ability to manage budgets effectively and drive marketing efficiency.
• Strong analytical skills and a preference for making data-driven decisions.
• Familiarity with digital marketing tools, platforms, and best practices, particularly in the B2C sector.
• A hands-on, proactive, and team-oriented work ethic.
• Detail-oriented.
• Comfortable working as an Individual Contributor with the ability to self-manage and drive projects to completion. Ambitious and interested in assuming leadership roles as the team grows.

You Get

• A central and vibrant office location near Lavender, Bendemeer, and Farrer Park MRTs, fostering creativity and innovation.
• Direct involvement in shaping the marketing strategy of a rapidly growing Series A startup, allowing you to make tangible impacts on its growth trajectory.
• A lean and dynamic working environment where your contributions are recognised and valued, with the opportunity for significant professional growth.
• Access to state-of-the-art tools and technologies to empower your work, including a MacBook Pro, Jabra Headset, and a fully integrated CRM system.
• Flexibility with one to two days of home-office per week after on-boarding.
• The chance to make a lasting difference in the real estate industry, influencing the biggest financial decisions of people’s lives through innovative marketing strategies.

Recruiting Process

Ideal length: 3 weeks

If your application is selected:

• Interview 1: Introductory video call with Hiring Manager (Head of Marketing)
• Case Study Assignment 1: Prepare case at home, then submit
• Interview 2: Physical: Case Study presentation with a Marketing teammate
• Case Study Assignment 2: Prepare case at home and bring it to the next interview. The second case serves as a preparation for the next interview.
• Interview 3: Physical: Meet with Head of Marketing & Marketing teammates
• Interview 4: Physical Interview with CEO
• Reference Check
• Welcome aboard!

Compensation

Performance Marketing Manager: Basic monthly salary of $6,000-$9,500 + stock options.

• Need renovation industry experience
• Need construction industry experience
• Develop and execute business growth strategies and project management for the organization.
• Create acquisition and retention strategies for successful client onboarding and long-term relations.
• Develop and execute sales action plans incorporating key performance indicators (KPIs).
• Execute and manage projects arising from business partnerships.
• Facilitate communication and collaboration among internal teams, clients, and stakeholders to ensure project alignment and success.
• Collaborate with marketing and membership teams on launches, promotions, and campaigns, aligning strategies for maximum sales impact.
• Maintain relationships with clients, addressing their needs and concerns through project focused solutions to ensure satisfaction and retention.
• Assessing potential risks and challenges associated with new ventures or strategies and developing mitigation plans.
• Prepare reports on business development activities, project progress and outcomes for management review.

· Serving and handling customers both in the restaurant and through delivery platforms

· Oversee other staff in the service crew, managing the scheduling and training of service staff

· Manage work flow processes in the front end of the restaurant

· Liaising with suppliers for the ordering of consumables and kitchen equipment as needed

· Coming up with new social media posts to engage followers on the company’s various social medial platforms

· Creating brand awareness to gain audience attention and coming up with new ideas to promote the brand and company

Roles & Responsibilities

Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

About the Company

Our Client is a leading producer of industrial equipment and tools.

Responsibilities

We're looking for a proactive Regional HR Manager to oversee a team, lead multiple HR functions across the APAC region, and spearhead the planning and implementation of regional HR strategies.

• Oversee the regional HR team and manage HR functions across the APAC region;
• Liaise closely with stakeholders to ensure compliance and efficiency across HR functions;
• Ensure consistent application of compensation and benefits policies throughout the region;
• Work closely with stakeholders in HQ, standardising job grades, and salary benchmarks;
• Manage employee relocations and compensation packages for staff transferring within or into the region;
• Ensure adherence to local labour laws and regulations, considering legal risks;
• Lead data compliance efforts with relevant teams, ensuring alignment across different countries;
• Oversee conflict resolution, disciplinary actions, and grievance procedures;
• Work closely with internal teams to boost employee engagement and satisfaction;
• Provide necessary information for annual budgeting and forecasting activities;
• Collaborate with senior management to develop HR strategies that support organisational goals and promote an encouraging and supportive work culture;
• Oversee learning and development programs and initiatives in the region;
• Spearhead reporting to senior stakeholders;
• Work closely with internal stakeholders on recruitment strategies;
• Promote and develop company culture through various channels.

Requirements

• Degree or Diploma in Human Resource Management or any other relevant field of study;
• At least 8 years of relevant experience;
• Excellent understanding of local and regional employment regulations and best practices;
• Proactive with good problem solving skills;
• Ability to work well in a dynamic team, as well as ability work effectively independently;
• Excellent communication and interpersonal skills.

Employment Details

• Excellent work environment with a supportive culture;
• Occasional regional travel required;
• Attractive remuneration and benefits.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

1. Operational Management:

• Daily Operations: Oversee the day-to-day operations of the fitness centre, ensuring everything runs smoothly and efficiently.
• Facility Maintenance: Ensure the facility, including equipment and amenities, is well-maintained and in good working order.
• Health & Safety Compliance: Implement and enforce health and safety standards, including regular inspections and emergency procedures.

2. Staff Management:

• Recruitment & Training: Hire, train, and manage staff, including fitness instructors, administrative personnel, and support staff.
• Scheduling: Develop staff schedules and ensure adequate coverage during peak times and special events.
• Performance Management: Conduct performance reviews, provide feedback, and address any issues related to staff performance or behavior.

3. Customer Service:

• Member Relations: Address member inquiries, concerns, and feedback to ensure high levels of customer satisfaction.
• Membership Sales: Oversee membership sales, renewals, and retention strategies. Work on increasing membership numbers and managing promotions.
• Program Development: Develop and manage fitness programs, classes, and events that meet the needs and interests of members.

senior operation manager

Occupation

Senior Operation Manager

Job Description & Requirements

Responsibilities

• Lead channels of operations - direct management of Operations Executive and Controllers, and overseeing the running of their channels.
• Oversee decision-making with response to exceptions and staff utilization.
• Strategic planning for staff management and guide business activities to achieve results
• Support Operations Manager by providing analysis on productivity, growth planning, manpower utilization
• Work with planner for optimization of routes to improve productivity
• Communicate directly with customers to manage exceptions
• Ensure accurate reports are prepared from within clusters and presented to management in required timeframe.
• Manage discipline issues for staff clusters with the aim of controlling absenteeism and operations errors.
• Provide training for staff in clusters to facilitate ongoing excellence in delivery operations; ensuring required attendance at toolbox meetings, managing controllers’ messages to staff, and ensuring effective communication to all other staff from foreign countries
• Provide timely incident reports to Customer Service manager whenever necessary

Job Requirements
- Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma
Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
- At least 5 year(s) of working experience in the related field is required for this positi