KPMG in Singapore is part of a global organization of independent professional services firms providing Audit, Tax and Advisory services. We operate in 143 countries and territories with more than 273,000 partners and employees working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.

Job Description

At KPMG, your long-term future is every bit as important to us as it is to you. That’s why our aim is to give you experiences that will stay with you for a lifetime. Whether it’s great training and development, working across functional sectors, mobility opportunities or corporate responsibility volunteering activities – you’ll gain a wealth of experiences on which to build a rewarding career. We’re proud of our culture – it’s one that recognises hard work, encourages new ways of thinking and embraces diversity and inclusion. We have an innovative spirit which inspires what we do and how we do it – striving to be better lies at the heart of who we are.

KPMG Cybersecurity professionals assist clients to address their concerns around Confidentiality, Integrity, Availability and Privacy of their technology, business systems, and information assets. Using a holistic view of how Technology and Business integrate, the Cyber team performs technology-risk focused assessments, technology compliance, IT/operational process reviews, and design of information risk & cyber security solutions.

Cyber team members regularly interact with C-Suite clients, such as Chief Executive Officer (CEO), Chief Information Security Officer (CISO), Chief Information Officer (CIO), Chief Operating Officer (COO), Chief Risk Officer (CRO) and their direct reports. Hence, a client centric mind-set, understanding of IT within a Business context, and well-developed communication skills are desirable.

The role involves:

• Engage with client stakeholders on Data protection Projects.
• Providing in-depth expertise of Data protection.
• Conducting discovery workshops for customers to understand their data protection measures and recommend improvements to their security posture.
• Work with customers to plot their cloud journey and advising them on their overall data protection requirements based on their data landscape.
• Working with KPMG Project and Customer resources to continue design and deployment activities and further enhance Data protection solutions for our customers.
• Working with customers and leading data protection vendors to design and build creative solutions.
• Working with team members, you will design and/or build solutions within large transformations, and you will perform reviews, assessments and build strategies for organizations looking to invest in Data protection.
• Assisting the engagement manager with the planning and delivery phases of engagements.

⠀

The ideal candidate should possess:

• Bachelor’s degree in Computer Science, Computer/Electrical Engineering, Information Technology or equivalent.
• A highly motivated individual in information security and excellent communicator with strong analytical and good problem-solving skills.
• Minimum 5 years of relevant experience working on Data protection technologies: Forcepoint, Proofpoint, Varonis, Zscaler, MSFT Purview
• Good understanding of Security strategy, assessment, and design and implementation and governance frameworks over processes, controls, organisation and infrastructure.
• Proven technical knowledge in Data Governance, Data classification, Data loss prevention, Insider threat, Data encryption, CASB etc.
• Good understanding of cloud platforms like Microsoft Azure, Google and AWS.
• Proficient in PowerShell and Python
• Strong understanding and hands-on experience with Windows OS, including Active Directory and DNS.
• Understanding of creating and managing virtual machines, EC2 instances, VNETs, VPCs, and access control management.
• Experience in implementing and managing firewalls, VPNs, and intrusion detection/prevention systems.
• Ability to respond to security incidents, conduct root cause analysis, and implement corrective actions.
• Familiarity with industry standards and regulations such as GDPR, HIPAA, or ISO 27001, Personally Identifiable Information (PII) ensuring compliance in security practices.
• Excellent business analysis experience in requirements gathering, modelling use cases and experience in business development in supporting new business offerings.
• Any relevant industry related certification will be preferred (e.g. CISSP, AWS , AZURE , Data protection product certifications etc.)

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

Job Highlights

· 5 Days Work Week, Office at Suntec City

· Small company with team work and learning opportunity

· Friendly environment and Work life balance

Job Title: Sales Manager/Executive

Responsibilities:

• Market development for stainless steel, wear plate, high strength steel and silicon steel
• Follow up with the clients for sales
• Offer/negotiate sales price with clients
• Follow up with clients for quotations, offers to achieve orders
• Coordination with purchase department
• Monitoring the market updates and update to the management team
• Generate monthly sales reports
• Coordination with operations team and follow up with production status to make sure cargo is produce and ship on time
• Other ad-hoc matters required for the position

Requirements:

• Diploma qualification in related field.
• Experience in steel industries, experience in stainless steel, specialized in steel is preferred.
• Communication in English & Chinese is essential

Salary negotiable with transport & mobile allowances.

Remuneration package is subject to experience & qualification.

Company Profile:

We are steel distributor in Singapore, authorized agent for TISCO, which is the biggest stainless steel mill in the world with full range of stainless steel, 300 series, 400 series, automotive steel , cladding steel for train carriage etc; and sole agent for RS Industry which is one of famous steel heat treatment factory for stainless wear plate, high strength steel, like wear plate 400, 450, 500, 550 and 600; High strength steel, 610 and 710 for automotive chassis, 800, 890, 960, 1100, 1300 for crane arms etc to reduce the self-weight of the product , increase load capacities.

Etiqa Insurance Singapore is looking for a dynamic individual to join our team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

SCOPE OVERVIEW

• Oversee the daily operations of the New Business team, ensuring that all applications are processed within established turnaround times.
• Monitor and assess team performance to uphold high standards of service quality and operational efficiency.
• Prepare regular management reports that provide insights into key performance metrics, department performance, and operational insights. Use data to make actionable recommendations.
• Continuously seek opportunities to improve operational processes, enhancing overall productivity and accuracy.
• Ensure that all operations comply with internal policies and regulatory requirements.
• Conduct quality checks on applications to minimize errors and reduce risk, maintaining a strong focus on service quality.
• Lead, coach, and mentor the New Business team, promoting a collaborative and high-performance culture.
• Conduct regular performance reviews and provide constructive feedback to foster a positive work environment.
• Act as a primary liaison for business partners, handling communication related to new business processes, product updates, and service expectations.
• Conduct training sessions for business partners to support understanding of policies and procedures, ensuring seamless collaboration.
• Address and resolve inquiries from business partners promptly to maintain strong working relationships.
• Lead and execute new business projects or initiatives, collaborating with the HOD and cross-functional teams
• Assist the HOD in ad-hoc tasks as assigned.

REQUIREMENTS

• Experience in product development, business administration and client relationship management would be preferred
• The ideal candidate should have minimum 5 years experience in team lead role
• PC literate in Word, Excel and PowerPoint
• Knowledge on AS400 is an added advantage
• Excellent analytical skills, ability to define, research and resolve problems
• Excellent organizational, communication and interpersonal skills
• Ability to prioritize and work effectively under deadlines
• Committed, take ownership and results-driven

Position Summary: The Assistant General Manager will work closely with the General Manager to support the Singapore branch's operations and growth objectives. This role requires a highly experienced professional fluent in Mandarin and English, with a proven ability to perform consecutive interpretations between the two languages to ensure smooth business communications. Candidates must possess relevant industry expertise, management experience, and the skills to effectively bridge cultural and language differences in a fast-paced international environment.

Key Responsibilities:

1. Strategic Support and Management: Collaborate with the General Manager in strategic planning and execution to support company growth and promote international awareness of China’s futures market.
   Oversee day-to-day operations, ensure alignment with the company's strategic goals, and maintain high operational standards.
   
2. Bilingual Communication and Interpretation: Facilitate effective communication by performing consecutive interpretation in high-level meetings, presentations, and other business interactions between Mandarin and English.
   Draft, review, and translate key documents and communications to ensure clear and professional language in both English and Mandarin.
   
3. Business Development and Client Relations: Assist in expanding the company’s client network by supporting initiatives that encourage both Chinese and overseas clients to participate in the future market.
   Build and maintain relationships with key stakeholders, including industry counterparts, partners, and clients, to support long-term business development.
   
4. Team Leadership and Cross-functional Coordination: Manage and mentor staff within the Singapore office, fostering a high-performance culture and providing guidance to ensure team goals align with company objectives.
   Collaborate with cross-functional teams, including marketing, compliance, and operations, to ensure smooth workflows and timely project delivery.
   

Qualifications:

• Master’s degree or higher in Finance, Economics, Business, Language, or a related field.
• Minimum of 5 years of relevant experience within the futures, financial services, or related industries, with at least 1 year in a managerial role.
• Proficiency in both Mandarin and English, with strong abilities in consecutive interpretation and business-level written communication.
• Demonstrated knowledge of China’s futures market and its international expansion.
• Excellent interpersonal skills, with a proven ability to build relationships and effectively manage a team.
• Strategic mindset with a hands-on approach and the ability to adapt in a rapidly evolving international environment.

Job Location : Orchard

Work timings : 5 days works week inclusive of weekends & P.H. ; 930-630pm & 1230-930pm

Benefits : Basic + AWS + VB

Duties and Responsibilities – Retail Manager

Sales Floor Operation, Staff Management and Customer Service

1. Manage day-to-day sales operations, develop and execute business plans to achieve sales growth and profit targets. Keep up-to-date on store information and product knowledge to sell and promote merchandise and services of the company employing a consistently high level of service.

2. Stationed on sales floor during store operation hours to lead and motivate sales staff and promoters to carry out their duties effectively and efficiently and to achieve sales, profit and stock targets; ensure that staff and promoters adhere to company policies, rules and regulations. Lead and motivate section’s staff to carry out their duties effectively and efficiently and to achieve profit and sales targets.

3. Ensure that sales area, fitting rooms, stock rooms, showcases and fixtures are always clean and tidy. Ensure also that merchandises on display are clean and neat and that sales staff and promoters observe safety procedures. Control and maintain procedures for fitting rooms.

4. Conduct On-The-Job training – coach staff on service etiquettes, selling techniques, merchandise knowledge, grooming standards and provide POS training. Check on staff and promoters’ performance and discipline. Ensure that all staff and promoters provide the highest level of service to customers; adhere to company policies, rules and regulations; behave according to business etiquette and standards set by the company; and that all staff and promoters are properly dressed and groomed.

5. Effective planning of monthly staff rosters for department manager’s approval; ensure optimal management of manpower strength.

6. Handle and resolve customers’ enquiries and complaints expeditiously. Develop regular customers, update and maintain their records, know them by their names and their shopping interests, research customers’ profiles and obtain their feedback. Maintain and update data bank of regular customers, ensure effective and systematic customer data resources system.

7. Check / approve return or exchange of goods; approval of credit vouchers.

Merchandising and Market Research

8. Plan and control open-to-buy budget through constant review of stock level, stock assortment, delivery schedule and identification of fast-selling and dead stocks and to achieve feedback through frequent consultation with retail advisors and staff.

9. Assist in the implementation of merchandising plans and strategies; to maximize sales and minimize losses through the management of staff, merchandise and space.

10. Assist in the enhancement of online store sales.

11. Forecast and analyze fashion and demand trends, recommend new merchandise mix and suppliers.

12. Assist the department manager in developing new merchandise concept and subsequent promotion and marketing of the product.

13. Plan effective and efficient sourcing and procurement systems, source and procure merchandise.

14. Assist in the negotiation with vendors / suppliers for most favorable terms and conditions and to plan major vendor programs in important growth areas. If necessary, co-ordinate and conduct business meetings with vendors / suppliers and prepare business correspondence.

15. Plan and organize merchandise purchase and delivery schedule from overseas buying trips.

16. Conduct market survey, research trade information and analysis on competitors’ stores; provide reports, feedback and recommendations.

Advertising & Promotions Events / Merchandise Presentation

17. Prepare and execute advertising and promotion plans, budgets and schedules; plan and execute effective merchandise zoning, layout and display working closely with Visual Display team and vendors to present merchandise in an exciting and interesting manner to portray the desired concept / theme.

18. Advice and feedback to department manager on display locations and fixtures to maximize visual impact; feedback on point of sale, publicity on the effectiveness of A&P programs.

19. Assist in supporting the use of digital marketing for better customer engagement and business growth for the physical store and online store.

Sales Budgets / Reports & Stock Inventory

20. Provide and analyze sales, profit and stock budgets/reports. Prepare sales budget and any other forms and reports required by the company.

21. Review purchases regularly and provide recommendations on appropriate actions to be taken, manage physical stock takes and regular stock checks. Ensure that all purchase orders, notices of price revisions, goods returns are duly completed and processed according to established procedures. Facilitate smooth movement of stocks to and from the sales floor. Effect shortage control audits.

Safety and Security

22. Ensure that staff and promoters observe safety and security procedures.

23. Report any shoplifting case to security personnel and to attend to the necessary follow-up action.

24. Any other job-related duties as and when assigned by the company.

About the Role:

Join a leading private equity firm as a Finance Lead, where you will oversee all aspects of Fund Finance and Corporate Accounting, leading a team of 4-5 finance professionals. This is a pivotal role combining strategic financial management, team leadership, and active collaboration with the front office on M&A transactions.

Key Responsibilities:

• Fund Finance Management: Oversee fund operations, including capital calls, distributions, investor reporting, and performance analysis.
• Corporate Accounting Operations: Lead month-end closings, compliance, financial statements, and variance analysis.
• Team Leadership: Mentor and develop a high-performing finance team, fostering collaboration and excellence.
• Process Improvement: Identify and implement efficiencies in financial operations and reporting.
• M&A Support: Collaborate with the front office on due diligence, financial modeling, and acquisition integration.
• Portfolio Oversight: Manage financial processes for portfolio companies on a project basis.
• Stakeholder Communication: Prepare and present financial reports to senior management, investors, and regulatory bodies.

Qualifications:

• Education: Bachelor’s degree in Finance, Accounting, or related field; CPA or CFA preferred.
• Experience: 12+ years in fund finance, corporate accounting, or private equity operations.
• Expertise: In-depth knowledge of private equity fund structures, compliance, and financial reporting.
• Skills: Proven leadership, excellent analytical and problem-solving capabilities, and strong stakeholder engagement skills.

Application Process:

Interested candidates should submit their resume to Tina Wang at [email protected], quoting the job title and reference number. Only shortlisted candidates will be contacted.

License No: 24S2395

Registration No: R2090553

London Stock Exchange Group (LSEG) are looking for Risk professionals in Singapore!

Role summary:

Are you curious with a desire to influence 'Safe Growth' in a rapidly changing industry?

This new 2nd Line of Defence Group Risk role will cover all aspects of Operational, Financial and Strategic risk, and have exposure to all areas of the Group.

The team in Data and Analytics (D&A), FTSE Russell, Risk Intelligence, Operations and Sales (SAM), within Group Risk, provides risk advice and oversight to the business, and supports the reporting and analysis of the risk profile.

Based in Singapore, the role sits within the Group Risk business coverage team and reports to the Head of Risk for Data & Analytics in London. The key role of the team is to support the CRO in ensuring visibility of risks impacting business outcomes (e.g. commercial, technology, operations and transformation) and co-ordinates the reporting and analysis of the risk profile. It supports our business in delivery of their strategy and driving an effective risk and controls agenda.

What you'll be doing:

• Embedding the Enterprise Risk Management Framework across our APAC businesses and operations and driving consistency across 2LOD risk coverage.
• Maintaining oversight of risks across Data and Analytics (D&A), FTSE Russell, Risk Intelligence, Operations, and Sales (SAM) organisations in APAC.
• Supporting the Head of Risk for Operations and APAC by providing regional leadership capabilities to the Group Risk function across the APAC region; including facing-off to local management and support partners across the Group.
• Providing independent review of risks associated with business strategy, new products and major projects and partnerships.
• Delivering effective analytical and data-driven risk reporting for the CRO, with a keen focus on measuring positive outcomes and driving continuous improvement.
• Collaborating with the first line to deliver and maintain a strong risk profile, ensuring risk remediation actions are identified to address control vulnerabilities.
• Maintaining positive relationships across all three lines of defence so that the risk framework has full endorsement from leadership and appropriately addresses their risk management needs.
• Conducting risk reviews, providing balanced advice and identifying and reporting risks appropriately.
• Key to the success of this role will be collaboration across the business, risk functions, and partners in engineering and operations.

What you'll bring:

• Experience in enterprise, operational or non-financial risk management at a senior level.
• A knowledge of technology, data, cloud architecture, or transformation programs would be advantageous.
• Experience in commercial, operations, technology or financial services.
• Experience in reporting for senior governance forums, with familiarity of risk governance activity to support ongoing improvements.
• Credibility, expertise and gravitas to partner and influence at senior management level or above, providing active challenge.
• Ability to take initiative and drive projects to completion, balancing priorities to deliver positive outcomes.
• Strategic problem solving skills with a passion for innovation, driving high quality and efficiency.
• Experience working independently and as part of a team, able to engage across teams and be keen to collaborate across the Group.
• Previous experience in addition to above of working in or alongside Compliance, Audit or Governance roles would be beneficial.

• Formulate sales strategies and conduct sales activities including preparation of proposals for covering Singapore and its neighboring markets in APAC region.
• The position is expected to formulate specific short-, medium- and long-term sales strategies for based on its business and operation policy and drive the sales growth and business performance to achieve our target.
• Collect and interpret market information and regularly report to managements, especially focusing on the opportunities in areas of energy, chemical, life sciences, industrial and urban infrastructure in Singapore, Malaysia, and Thailand.
• Develop and implement measures to explore new business opportunities (new client and new business domain) in our targeted area.
• Identify key issues in business strategy of the company and formulate sales strategies to address them.
• Take operational lead to develop and adjust sales strategies to achieve the financial target of the company.
• Take operational lead to develop and compile proposals by collaborating with relevant divisions/departments of the company while creating the winning strategy.
• Implement measures to explore new business opportunities (new customers and new business domain), as well as build and maintain trusting relationship with new customers, based on the sales strategy.
• Lead negotiations with customers together with project team of the company, including commercial and contract matters. This position is particularly required to handle various types of projects with several stakeholders (both internal and external) and well communicate with our clients and expected extensive knowledge in the business side of the projects.
• Communicate with various stakeholders, including shareholders, partners, relevant government agencies and customers (including existing and new customers) in Singapore and across the APAC region to build and maintain trusting relationships.
• Work together with internal teams to develop proposals including technical idea and solutions to achieve sales targets by ensuring the best possible services and effective communications to clients.

[Job Requirement]

• Bachelor’s degree in any engineering field or business administration.
• Minimum 7 of experience in Oil & Gas and or Life-Science and infrastructure related industry as sales, including more than 3 awarded PJs with a value of 50MMUSD or more.
• In-depth practical knowledge and understanding of contractual practices and contracts in EPC projects.
• Technical and/or engineering knowledges in energy, chemical, life sciences, industrial and urban infrastructure is preferable.
• Excellent interpersonal and analytical skills with the ability to think "outside the box" to solve problems.
• Fluency in spoken and written English.

Operation Hour Staggered 8.5hr Shift – Between 7.30am to 7.30pm (SGT)

• All deliverables and correspondence be written in readily comprehensible English Language.

• The Service Desk representatives shall be proficient in written and spoken English to provide instructions, offer advisory services, training and any other submissions as required.

Pre-requisites

• Familiar with Service Desk day to day Operation. This requirement does not include those with Customer Service Experience in a non-technical call center environment.

• To have a minimum of 3-year end-user support experience, desktop, or technical service desk. Minimally 3-year experience in leading a Service Desk team of at least 15 agents.

• To have the in-depth technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.

• Experience in Situational Management to provide Ad-hoc instructions to the team.

• Experience in Gap Analysis, Productivity, Call Statistic, and Incident Trending.

• Experience in managing Complaints, identify training needs and coaching SD agents.

• Experience in Service Level Agreement (SLA) Reports, identify Service Improvement Opportunities and recommend Action plan.

SECTION A: POSITION SUMMARY

Manage Service Desk team to deliver flawless customer service in managing incident restoration and service level agreements and monitoring the duties of the service desk team members to ensure that client inquiries are promptly attended to.

SECTION B: KEY RESPONSIBILITIES AND RESULTS

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

12 Able to front Service Desk to stakeholders for clarification and enquiries.

As the Senior Channel Sales / Business Development Manager (CCTV), you will be responsible for driving the sales of VIGI CCTV product range through the company's channel partners islandwide of Singapore and drive growth and expand our market presence in the CCTV sector.

Job Descriptions:

• Develop, execute and implement strategic business development plans and campaign to achieve sales targets and expand our customer base in the VIGI CCTV market.
• Cultivate, manage and maintain new and existing relationships with clients and key channel partners to drive sales of VIGI CCTV products and ensure high levels of customer satisfaction and retention.
• Develop and implement sales strategies and campaigns to achieve revenue and growth targets
• Identify new channel opportunities through market research, networking and secure new partnerships to expand the distribution network
• Monitor market trends and competitor activities to identify new product and service opportunities
• Collaborate cross-functionally with marketing, product, and technical teams to support the go-to-market strategy
• Analyse sales data and provide insightful reporting to the business
• Collaborate with the marketing team to create targeted campaigns that promote our CCTV solutions
• Conduct presentations and product demonstrations to prospective clients, showcasing the benefits and features of our offerings
• Attend industry events, trade shows, and conferences to represent the company and network with potential clients.

Job Requirements:

• Min. 2 years of experience in channel sales or business development, preferably in the CCTV or security technology industry
• Proven track record of building and maintaining successful channel partnerships, business development, exceptional communication skills
• Deep technical understanding of CCTV systems, security technology, systems and solutions
• Excellent communication, presentation and negotiation skills
• Ability to work independently and as part of a team to achieve sales targets
• Good analytical and problem-solving skills
• Ability to communicate Mandarin effectively as the incumbent requires to liaise with Chinese-speaking stakeholders/counterparts for work or project related matters

Responsibilities

· Accomplish Backend Sales and Booking Budgets set by BU

· Manage the Sales and Booking forecast accurately and to align with BU

· Analyze and map out Customers' Tester platforms against Devices Type and EndApplication

· Provide an update on major customers' Tester platforms against Devices Type and End Application upon investigated.

· Understand customers' business direction and industry market trend via testers' install map and investment plan.

· Explore what types of future Devices customers will be focusing on for the next3 years

· Generate monthly progression reports and review with BU

· Progressively increase Backend Business (Cellcia, Prober) MS through New Devices, Penetration or Development and Legacy Replacement

· Create Strategy to counter New Devices customers in their next business expansion

· Create New Business Strategy to attract customers on 'Legacy Tool Replacement' promotion

· Conduct Monthly review meeting between BU and Region to align goals according to GT35 goal and realize business plan

· Increase New or Sustainable Business for Backend Customers by potentially raising ASP and MPR with according to GT35 goal

· Create and drive upgraded strategy and tactics to increase ASP or Profit (MPR)in the next business expansion

· Conduct Monthly review meeting between BU and Region to align GT35 goal and realize business plan

· Strengthening Operational Readiness

· Provide timely update with respects to BEOL information in terms of market situation, customers' FCST, VOC and issues via CALL reports to BU/Region

Requirements

· Degree in Electrical/Electronic/Mechanical/Mechatronics Engineering or its equivalent

· A meticulous, organized and resourceful team player

· A highly motivated individual who works independently with little supervision.

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793| EA Personnel: Lionel Liew | Registration No: R1330693

KPMG in Singapore is part of a global organization of independent professional services firms providing Audit, Tax and Advisory services. We operate in 143 countries and territories with more than 273,000 partners and employees working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.

Job Description

The successful candidate will have the following responsibilities:

• Managing audit engagements which include initial engagement planning, analysis of controls and processes, preparation and review of audit documentations and management letters and reports and monitoring of engagement progress against budget and timeline
• Developing and maintaining long-term client relationship and identifying business development opportunities
• Coaching and developing team members to achieve technical competencies and efficient performance

The ideal candidate should have:

• A recognised degree in Accountancy and professional accounting qualifications such as ACA, ACCA, CPA Australia or equivalent
• External audit experience of minimum 10 years or more in a mid-tier or large accounting firm
• Experience in handling a portfolio of listed clients in a medium to large professional services firm
• A good understanding of pertinent business and risk management issues and familiarity with the regulatory and reporting environment
• Strong working knowledge of PCAOB standards, IFRS, US GAAP and SOX-404 is greatly advantageous
• Excellent communications skills, strong analytical skills and excellent business acumen

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

Team Introduction

The User Growth (UG) team is responsible for the growth of TikTok's international short video products. We help develop customized growth strategies for the products and utilize various marketing, product, and data analysis techniques to achieve business growth goals. The UG team maintains and optimizes a range of product growth strategies, such as paid advertising and organic user acquisition, and skillfully applies them to various businesses to drive growth. Additionally, when new growth opportunities are identified, we create new solutions to help businesses achieve breakthroughs. By joining the UG team, you will be responsible for the growth of products with billions of users and gain hands-on experience in cutting-edge growth practices.

Job Description

- Responsible for developing growth strategy and media KPIs around user retention, target audience, and channel mix

- Execute quantitative analyses of data that translates into actionable insights for growth team as a whole

- Manage segments of larger corporate initiatives both on an on-going and ad-hoc basis while collaborating with XFN teams and stakeholders

- Analyze and deliver key insights on competitive landscape of mobile industry

- Develop and own dashboards to monitor overall marketing channel performance

- Explore channels for new growth marketing opportunities, including both performance channels and other possibilities

- Formulate new business models and make strategic recommendations on how to best optimize existing opportunities

- Work in conjunction with the in-house production team to drive creative development and execution

- Advise on best retargeting and reengagement strategy focused on churned users

- Closely collaborate with cross-functional and international teams across Content & Programming, Product & Engineering, Brand, and Data Analytics to develop new growth opportunities

Minimum Qualifications

- 5+ years of strategic planning, management consulting, or investment banking experience

- Experience performing research and in-depth data analysis to develop business strategy

- BA/BS degree

- Experience in building the go-to-market strategy for a fast growing mobile application or product

Preferred Qualifications

- Experience in building marketing campaigns for user acquisition and brand awareness objectives

- Ability to multi-task, manage multiple projects simultaneously, and promptly change priorities based on business needs

- Strong understanding of international market trends

- Passionate about social media and short video products

- Experience working with international partners in different time zones

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Innova Bio-Medical Pte Ltd is a Singapore-based subsidiary of Innova Medical Group, Inc., under Pasaca Capital, Inc, USA. Innova specializes in diagnostic medical devices and services designed to improve global health outcomes. The company focuses on screening, testing and diagnostics for various health conditions, including infectious diseases such as COVID-19. With its headquarters in Pasadena, CA, Innova has successfully delivered millions of COVID-19 test kits to England and continues to expand its presence globally.

Role Description

This is a full-time hybrid role. The Assistant Sales Manager will be responsible for managing day-to-day sales operations, building and maintaining client relationships, and achieving sales targets for the company’s portfolio of diagnostic medical devices. This role provides the flexibility for some remote work while being primarily based in Singapore.

Key Responsibilities

1. Develop and implement sales strategies to achieve business objectives.
2. Identify and engage potential clients and distributors in target markets.
3. Manage a portfolio of accounts and maintain strong client relationships.
4. Provide after-sales support to ensure high customer satisfaction.
5. Monitor sales performance and prepare regular reports for management.
6. Collaborate with internal teams (Marketing, Operations, Regulatory) to support client needs and ensure timely product delivery.
7. Stay updated on market trends, competitor activities, and healthcare industry developments.

Requirements

1. A Bachelor's degree in Business, Marketing, Healthcare or a related field is required
2. Minimum 3-5 years of experience in the healthcare industry, preferably in medical device sales
3. Proven experience in Sales Management, Client Relationship Management, and achieving Sales Targets.
4. Strong communication, negotiation, and interpersonal skills.
5. Ability to work independently and collaboratively in a fast-paced environment.
6. Knowledge of diagnostic medical devices and their applications in healthcare.

Logistics Manager responsibilities include:

responsible for the overall supply chain management.

organizing and monitoring storage and distribution of goods.

Strategically plan and manage logistics, warehouse, transportation and customer services

Direct, optimize and coordinate full order cycle

Liaise and negotiate with suppliers, manufacturers, retailers and consumers

Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency

Arrange warehouse, catalog goods, plan routes and process shipments

Resolve any arising problems or complaints

Supervise, coach and train warehouse workforce

Meet cost, productivity, accuracy and timeliness targets

Maintain metrics and analyze data to assess performance and implement improvements

Comply with laws, regulations and ISO requirements

Requirements and skills

Proven working experience as a Logistics Manager

Record of successful distribution and logistics management

Demonstrable ability to lead and manage staff

Proficient in standard logistics software

Excellent analytical, problem solving and organisational skills

Ability to work independently and handle multiple projects

BS in Business Administration, Logistics or Supply Chain

• Location: CBD
• Salary: $6000 - $7500
• Comfortable with start up environment

Responsibilities:

Digitalization Solution Planning:

• Develop comprehensive design proposals and system plans tailored to the specific needs of each operational unit.
• Collaborate closely with stakeholders to identify requirements and design effective solutions that align with organizational goals.

User Requirement Analysis:

• Evaluate digitalization projects and clarify user requirements through in-depth analysis and collaboration with users and IT project teams. Ensure that solutions meet user needs and enhance operational efficiency.

Progress Tracking:

• Monitor project progress at various stages, ensuring timelines are met and milestones achieved.
• Control team progress and overall process efficiency to drive successful project outcomes.

Cross-Departmental Coordination:

• Coordinate project operations across departments, fostering collaboration and synergy among diverse teams.
• Assess actual resource allocations and optimize resource utilization for project success.

Risk Management:

• Identify potential risks and issues affecting project delivery.
• Implement quality control measures and propose mitigation plans and solutions to address challenges proactively, ensuring project success and minimizing disruptions.

Communication and Documentation:

• Prepare presentations and documents for project progress reports and relevant meetings.
• Communicate project updates, milestones, and outcomes effectively to stakeholders, fostering transparency and alignment.

Requirements:

• Bachelor's degree in Business Administration, Information Technology, or related field.
• 5+ years of experience in project management, preferably in digitalization or system implementation projects.
• Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
• Excellent communication and interpersonal skills.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

Job title: Regional Account Manager

Reporting into: Head of International Sales

About the Company

DCD is a unique marketing services company – DCD has been publishing content and running events exclusively for the data center industry since 1998. They are regarded as a trusted source of information for over 8 million site visitors and 385,000 opt-in data center professionals around the world who regularly interact with the platform.

The Role:

As Regional Account Manager you will be responsible for delivering substantial revenues, selling integrated and multi-channel sponsorship packages to new and existing clients across the Middle East and APAC.

You will be responsible not only for offering tailored integrated solutions to our existing customer base, but also to map and grow those accounts by region, segments and/or product lines.

You will be expected to sell across our digital and F2F product suite. Including the leading live events series (F2F) which attracts over 10,000+ delegates a year, as well as a leading suite of digital marketing products.

Responsibilities:

• Create a sales plan for the designated sales territory
• Your key focus will be within the Middle East and APAC regions, however you may also be asked to look after global accounts and collaborate with sales teams in other geographies to ensure we provide the best solution
• Generate sales through development and maintenance of tactical and strategic relationships with clients
• Understanding your client’s explicit business needs and requirements in a fast-moving market is essential to the role, and therefore you will need to keep up to date with industry news and trends and apply your consultative sales skills to ensure we offer the most suitable solutions to each client
• Provide a high level of customer service at all times, ensure you are in regular communication with your clients by having bi-weekly or monthly campaign calls in collaboration with the client success team
• Have weekly catch ups with the client success team to track progress of your clients’ campaigns
• Write great proposals, using the available DCD sales resources and the information gathered through client research and interaction
• Ensure all leads and contacts are followed up in a timely and professional manner.
• Carry out effective research and preparation for your calls and meetings – use the knowledge of our industry experts within Conference Production and Editorial teams when required
• Log accurately all activity on Salesforce
• Meet your sales targets and work in line with the KPIs
• Support and work in collaboration with the Account Managers, Customer Success, Marketing, Conference Production, Channel Managers, Finance and Operations teams
• Develop your data center industry knowledge to better support your client base
• Attend industry and company events when required

Skills, experience and personal attributes:

• A minimum of 3-5+ years sponsorship sales experience from events and media background
• Ability to sell multi-channel/integrated campaigns
• A consultative sales process in handling complex briefs, responding with considered and creative solutions. Proficiency in SPIN Selling or 'GROW' sales method/process would be preferable.
• High standard of interpersonal skills, professional confidence and tenacity
• Good organisational and time management skills: essential to handle the workload of managing multiple complex accounts
• Strong sense of customer service and client management
• Excellent communication skills; ability to communicate technical information to all audiences
• Demonstrable proficiency in proposal writing, handling multiple stakeholder meetings, running presentations and objection handling
• Proficient with Google Suite preferable but not essential, and ideally Salesforce
• University educated or equivalent
• Able to travel to designated events and business travel globally

Interested? Please click apply now or you may email to our consultant, Laura Denholm directly at [email protected] today!

EA License No.: R22108421

Agency License No.: 11C4388

Sreenivasan Chambers LLC is hiring an Accounts & Admin Assistant to support our team. Candidate must have relevant experience as an accounts assistant and as an administrative assistant. If you think you are a good fit for us, please apply to [email protected] with your recent CV and cover letter.

About Us:

We are a boutique law firm founded by Senior Counsel N Sreenivasan. Our team is dedicated to providing high-quality legal services to our clients, with a focus on Litigation and Dispute Resolution. Employees who join us can expect a collaborative and supportive work environment.

Job Summary:

You will be responsible for assisting with accounts and providing administrative support to our lawyers. You should be able to work independently, manage multiple tasks efficiently, and have a strong understanding of legal terminology and procedures.

Key responsibilities include:

• Assist in accounts entries, raise payments and record claims;
• File opening and billing / invoicing matters;
• File and document management including managing calendars, scheduling appointments, travel bookings, printing and saving documents;
• Conduct various searches such as business profile, people profile and cause book searches;
• Support lawyers in hearing / trial preparation, including organizing exhibits and preparing trial binders;
• Handle phone calls, emails, and other communications;
• Arranging for registered post and dispatches; and
• Pantry and receptionist duties where required.

Qualifications:

• Proven experience as an Accounts & Admin Assistant or in a similar role.
• Knowledge of legal terminology, procedures, and Court rules.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook), legal software (e.g. Clio, Filevine) and accounts software (e.g Xero, Quickbooks)
• Excellent organizational and multitasking skills with a keen attention to detail.
• Ability to work independently with minimal supervision and prioritize tasks effectively.
• High level of professionalism, integrity, and confidentiality.

Additional Qualities and Experience

• Experience handling law firm accounts and claims.
• Experience with billing software and time tracking systems.
• Familiarity with ICMS and e-Litigation.
• Problem-solving skills and a proactive approach to work.

What We Offer:

• Competitive salary.
• Opportunities for professional growth and development.
• A supportive and collaborative work environment.

Roles & Responsibilities

The main responsibilities of the role will include (but not limited to):

Client and relationship:

· Act as a point of contact for the clients on their day to day affairs, with supervision where necessary, and ensure that all communication, whether written or spoken in a professional manner;

· Maintain good relationship with clients;

· Respond to and deal with client queries in a professional and timely manner

· Ensure that the manager is kept up to date with any issues arising from the client or itsactivities

Service provision:

· Prepare financial data for entry into the accounting system

· Ensure all receipts are updated in the accounting system on timely basis

· Handle the banking of cheques into bank accounts on timely basis

· Handle accounts receivables and accounts payables

· Prepare bank reconciliation and audit schedules

· Prepare monthly payslips for payroll purpose

· Handle account closing up to the monthly trial balance, income statement and balance sheet

· Handle quarterly Goods and Services Tax filing

· Handle corporate secretarial documents and annual return filing

· Compilation of accounts or reports (preparation of unaudited report)

· Liaising with external auditor

· Handle corporate tax computation and tax return filing

· Perform other ad-hoc duties as assigned

Requirements

· Minimum Diploma/Degree in Accountancy/Finance;

· Fresh graduates are encouraged to apply.

· Proactive and committed to meet deadline;

· Pleasant personality and organised.

· At least 2 years of professional firm experience will be an advantage.

· Experience of auditing or tax (corporate income tax) will be an advantage.

· Experience of usage of Quickbooks, Xero, SAGE will be an advantage.

Job Type: Full-time

Salary: $3,000 - $4,000 per month

Benefits:

· Performance bonus will be considered (average: 2 months for past a few years)

· Company trip (year 2024 : trip to Japan) may conduct once in 2 to 3 years

· Team building has been conducted once every 2 months. (the company gave some budget and team can organize lunch or activity)

· Manager distributed work schedule (list of assigned task in a month) to each staff at the beginning of month based on the position and capability to avoid giving heavy workload to each staff

Work environment and past benefits track records:

※This is not mandatory benefit to available to everyone. It is an example that the company provided such a benefit to certain employee last time or currently. And the decision is subject to the employer and performance/working period.

· The company subsidizes lecture, exam fees or courses (ACCA/Secretary/IRAS) if it is subject to work related.

· A few staff opt to work from home a few days in a week

· Average OT hours is less than 5 hours in a month

· Work from own country due to personal matters (period is limited) such as Bereavement, returning home, pregnancy, buying a house, etc.

Responsibilities

• Maintain full set of accounts, including Accounts Receivable, Accounts Payable, Balance Sheet, Profit & Loss Statement, Bank Reconciliation etc
• Provide support to Accounts Supervisors
• Liase with client
• Any other ad-hoc duties

Requirements (Preferably)

• ACCA
• Xero Certified
• Some audit exposure

Roles & Responsibilities

The main responsibilities of the role will include (but not limited to):

Client and relationship:

· Act as a point of contact for the clients on their day to day affairs, with supervision where necessary, and ensure that all communication, whether written or spoken in a professional manner;

· Maintain good relationship with clients;

· Respond to and deal with client queries in a professional and timely manner

· Ensure that the manager is kept up to date with any issues arising from the client or its activities

Service provision:

· Prepare financial data for entry into the accounting system

· Ensure all receipts are updated in the accounting system on timely basis

· Handle the banking of cheques into bank accounts on timely basis

· Handle accounts receivables and accounts payables

· Prepare bank reconciliation and audit schedules

· Prepare monthly payslips for payroll purpose

· Handle account closing up to the monthly trial balance, income statement and balance sheet

· Handle quarterly Goods and Services Tax filing

· Handle corporate secretarial documents and annual return filing

· Compilation of accounts or reports (preparation of unaudited report)

· Liaising with external auditor

· Handle corporate tax computation and tax return filing

· Perform other ad-hoc duties as assigned

Requirements

· Minimum Diploma/Degree in Accountancy/Finance;

· Fresh graduates are encouraged to apply.

· Proactive and committed to meet deadline;

· Pleasant personality and organised.

· At least 2 years of professional firm experience will be an advantage.

· Experience of auditing or tax (corporate income tax) will be an advantage.

· Experience of usage of Quickbooks, Xero, SAGE will be an advantage.

Job Type: Full-time

Salary: $3,000.00 - $4,000.00 per month

Benefits:

· Performance bonus will be considered (average: 2 months for past a few years)

· Company trip (year 2024 : trip to Japan) may conduct once in 2 to 3 years

· Team building has been conducted once every 2 months. (the company gave some budget and team can organize lunch or activity)

· Manager distributed work schedule (list of assigned task in a month) to each staff at the beginning of month based on the position and capability to avoid giving heavy workload to each staff

Work environment and past benefits track records:

※This is not mandatory benefit to available to everyone. It is an example that the company provided such a benefit to certain employee last time or currently. And the decision is subject to the employer and performance/working period.

· The company subsidizes lecture, exam fees or courses (ACCA/Secretary/IRAS) if it is subject to work related.

· A few staff opt to work from home a few days in a week

· Average OT hours is less than 5 hours in a month

· Work from own country due to personal matters (period is limited) such as Bereavement, returning home, pregnancy, buying a house, etc.

Our Client is a well established General Insurer with long standing history in the market. As a Accounts Officer, your responsibilities will include but not limited to the following:

• Handle Accounts Payables duties - process invoices and payments.
• Handle Accounts Receiveable duties - timely and accurate sales billing and monthly update of AR reports.
• Perform accurate data entry to computerized accounting system.
• Perform bank reconciliation and balance sheet schedule
• Prepare bank in cash, cheque, sales register

Requirements:

• Diploma in Accountancy with at least 1 year of experience in processing partial set of accounts.

A Better Co Pte. Ltd. | EA Licence No.: 24C2350 | Jerlin Aw Bi Zhi (R1218675)

Salary: SGD 8,000 - 10,500 monthly + RSU

This role will give you the opportunity to:

• Own and nurture operational relationships with partners and unblock the growth opportunities. This means being partners’ point of operational contact (escalations, operational friction patterns), managing stakeholders and conducting business review meetings, providing solutions to partners looking to improve the operational state and supporting them through the execution. Unblocking operational obstacles to growth. 
• Own operational success plans with partners to maximize the value partners get from Wise. This means analyzing the operational performance and being the driver of strategic operational improvements projects with partners and keeping our partners as well as internal teams accountable to follow the timelines on the plan. 
• Scale internal operations. This means looking into the data (on partner-level, regional and global), working closely with servicing teams to understand what are the key friction points caused by platform partnerships and how we can eliminate/ reduce these gaps by negotiating changes with partners, product, engineers and other stakeholders on a regional or global level. Take the lead on driving the cross-team projects implementing these changes. 
• Agree with partners on implementing the endpoints & webhooks. This means exploring what endpoints & webhooks exist and can be helpful and what should be created to help automate internal & partner’s support operational teams by sending the data via API to our partner. Negotiate such changes with a partner, as they need to do tech work on their end as well. 
• Analyze the quality of support we provide to our partners and their customers. This means understanding how well our responses solve the cases raised, what we can do to improve the resolution rate and reduce the amount of contacts by working with the internal teams for your partner and for the whole region in particular. Collecting feedback from assigned partnerships to identify key improvement areas.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Project Manager / Delivery Lead to support our client in Singapore which is a top global investment bank. The incumbent will play a critical role in delivery on the transformation program. He/She will work with product teams, technical leads, and vendor SMEs, and will have direct accountability in ensuring that business requirements are designed and implemented as per expectations.

Responsibilities:

• Lead the implementation of GPE platform, including successful integration of the platform with ecosystems.
• Leverage domain and technical expertise to set direction and drive project execution.
• Foresee and proactively address risks, issues, and dependencies.
• Work with business, operations, internal technology teams, and with vendor partners to ensure successful project delivery.
• Act as the primary liaison between the vendor and internal technology teams.
• Manage stakeholder expectations with respect to scope, deliverables, and timelines.
• Coordinate and facilitate routines to support delivery – E.g., kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.
• Ensure execution and delivery meets stakeholder expectations in terms of the functionality, quality, timeline, and cost.
• Ensure Enterprise Change Management and other policy requirements for technology solutions are met for the epics/features delivered.
• Measure delivery, maturity, and performance and review the metrics to identify improvement opportunities.
• Partner with multiple, cross-functional stakeholders across GPS, GT&O and other teams to drive development of execution plans to enable realization of GPE strategies. Execution plans outline multi-year strategic outcomes (based on target state) and the activities required to support achievement of those outcomes.
• Summarize, create presentations, and present initiative-specific, compelling, executive-ready presentations conveying the strategy, business case, and recommendations to Senior and Executive Leadership across product, operations, technology, and compliance.

Requirements:

• Possess at least 4 – 6 years of Project Manager / Delivery lead related experience in the banking / financial domain
• Finacle implementation and integration experience in a global bank setup is a plus.
• Good working knowledge of Agile methodologies, JIRA, and Defect management tools.
• Proven ability to lead agile teams and manage delivery of complex, integration projects in a matrix organization.
• Strong technology delivery capability and leadership from strategy alignment, solution design, E2E program/project delivery to problem solving.
• Remove impediments to the ability of the team to deliver and is keenly focused on the activities and progress of the Agile project team
• Experience working with product and service vendors, and with the onshore-offshore delivery model.
• Ability to drive senior level discussions with good communication skills.
• Ability to influence & work with regional and global partners/stakeholders to drive the program forward.
• Execution and result oriented. Aptitude for critical thinking, problem solving, and decision-making.

Responsibilities

• Lead and drive the service delivery for assigned accounts
• Accountable for the success of projects implementation for assigned contracts
• Manage and communicate with key holders on daily operational support
• Monitor and ensure SLAs are met, issues escalated and prioritized
• Act as the point of contact for service delivery
• Responsible for service delivery of account and prioritization of work requests
• Manage a team of desktop/system/network and helpdesk engineers. During transition phases, the team will work closely with customers on the on-boarding of service/equipment
• Provide customers with relevant reporting and trend analysis statistics to pro-actively support and improve the customer’s business
• Identify operational gaps and drive to ensure closure, both internally and externally
• Maintain long term healthy customer relationships, acting as the bridge between clients and internal teams
• Work on financial cost priorities to ensure a balance between customer satisfaction and company’s business objectives
• Ensure delivery to cost plan
• Any other ad-hoc duties as required or assigned

Requirements

• Bachelor Degree in Information Technology/Information Systems/Computer Science, Business IT or other relevant disciplines
• At least 1 to 2 years experience in customer success, service delivery or sales, with strong stakeholder management and IT Support skills
• Ability to multi-task, with experience handling a large portfolio of customer accounts
• Excellent communicator with fluency in English and Mandarin (to liaise with Mandarin-speaking customers)
• IT outsourcing experience with proven track records preferred
• Proven success in achieving project milestones and broad technology awareness
• Possess a full and broad understanding of the services required by the account and of other services and technology potentially available along with good project co-ordination skills
• Strong business acumen, customer focus and good financial management skills
• Self-motivated and proactive in resolving issues and identifying new opportunities on the account
• Effective interpersonal skills, both written and presentation
• Strong analytical and problem solving skills, combined with the ability to provide quick resolution to problems