Embark on a journey with SBHK PTE. LTD. as a Central Kitchen Manager, overseeing culinary operations and contributing to our culinary excellence.

Responsibilities:

• Lead and manage the Central Kitchen team, ensuring efficient and high-quality food production.
• Develop and implement strategic plans to optimize kitchen workflow and enhance overall efficiency.
• Maintaining high culinary standards.
• Implement and enforce safety and sanitation protocols, ensuring compliance with health regulations.
• Oversee inventory management, procurement, and vendor relationships for seamless kitchen operations.

Qualifications:

• Strong leadership skills with the ability to inspire and motivate a team.
• In-depth knowledge of culinary practices, food safety, and kitchen management.
• Excellent organizational and problem-solving abilities.

Benefits:

• Opportunities for professional growth and career advancement.
• A dynamic and collaborative work environment.

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Job Responsibilities

Overseeing the day-to-day operations of the restaurant, maintaining smooth operations and delivering an exceptional dining experience.

• Oversee and manage the FOH staff and maintain a high standard of cleanliness and ambiance.
• Ensure excellent customer service and resolve issues promptly.
• Monitor F&B quality before it is presented to customers, as well as address any issues with the kitchen or service staff to maintain high standards.
• Ensure compliance with health and safety regulations to maintain high-quality hygiene standards.
• Assist in store documentation and provide regular updates to the Restaurant Manager.
• Communicate effectively with staff, suppliers, and customers.
• Carry out any ad-hoc duties as assigned.

Job Requirements

• Best with 1 year working experience in a restaurant, hospitality management and/or other related field.
• Ability to handle challenges and solve problems.
• Strong leadership and team management skills.
• Familiarity with health and safety regulations and food safety standards.
• Effective verbal and written communication skills in English, fluent in Korean will be an added advantage.

Job Description & Requirements

Job Requirement:

-Educational

• Bachelor’s degree or above in Finance and /or Accounting.
• Bilingual in English and Mandarin.
• Recognized professional accountancy qualification (e.g.,CPA, ACCA) preferred.

-Work Experience

• 8+ years’ experience in finance, accounting, and auditing-related areas, and 2+ years of solid team management experience.
• Working in IC design company is preferred.

-Capability

• Have professional financial knowledge and accounting processing experience;
• Proficient in Singapore's accounting standards and policies, familiar with financial, tax, and auditing-related laws and regulations;
• Have good financial analysis skills, excellent professional judgment skills, and financial processing experience;
• Familiar with the application of ERP systems and general office software;
• Team player and good working attitude;
• Good communication and interpersonal skills.

Job Responsibilities:

• Perform day-to-day finance processes, responsible for organizing and managing comprehensive financial management and accounting work; (eg: reviewing financial revenue, expenditure, and year-end accounting, auditing work,)
• Develop, maintain, and analyze budgets to improve the company's operational efficiency and capital utilization efficiency;
• Assist to establish the internal control system for financial management, formulate rules and regulations related to financial management and inspection, and conduct risk control;
• Assist to review economic contracts and propose forward-looking early warning and measures and suggestions from aspects such as finance, risk control, and policies;
• Make the management of corporate tax revenue, help the company to enjoy preferential tax policies, and reduce corporate tax costs; complete tax declaration work on time;
• Report the company's operating status, results, financial revenue, and expenditure plans, and implementation to the superior, provide financial analysis, and provide financial recommendations.
• Liaise with external parties such as banks, government, and other treasury services.

Accounts Executive [Account Receivable]

Location : Jurong East
Working days : 5 days
Working hours : 9am - 6pm
Salary : $2,200 - $2,600 (Assistant role), $2,800 - $3,500 (Executive role)- [Depends on experience]

Job Description

• Handle the full spectrum of Accounts Receivable
• To reconcile daily retail sales collection for posting
• Prepare sales invoices, credit notes, release sales orders and ensure completion of billings
• Follow up on collection from customers
• Process payment to suppliers, outlet and staff claims and ad-hoc payment
• Maintain and update cashbook and cashflow forecast
• Assist in cash counting
• Prepare monthly AR journals
• Quarterly warehouse stock count and reconciliation
• Liaise with internal and external auditors etc.
• Daily operational support
• Perform other ad-hoc duties as assigned

Job Requirement

• Minimum a Diploma in Finance/ Accountancy/ Banking or equivalent
• Proficient in Microsoft Excel (E.g., vlookup, pivot tables and reporting)
• Knowledge of the Navision system will be an added advantage

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Responsibilities

• To assist the day to day customer services and admin activities of the factory.
• Manage incoming phone calls and online enquiries.
• To assist and support the procurement process
• To generate Purchase Order for customers and respective factories, suppliers
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Follow communication procedures, guidelines and policies
• Other ad hoc admin duties

Responsibilities

• Responsible for establishing strategic relationship with customer and supporting in customer's day-to-day operation and shipments
• Responsible in collaborating and coordinating with cross functional teams to achieve delivery commitment and meet customer's
• Responsible for managing backlog, prioritize customer's needs, provide alternate and garner resources to ensure seamless operation and program execution
• Responsible for reviewing customer demand forecast and resolve material supply constraints to support customers' delivery request dates

Requirements

• Min Degree in Engineering or relevant
• Min 8 years of working experience in Manufacturing Industry in program management and planning

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

To setup, liases with fruits suppliers in local and oversea for the operation

Min 10 years sale & operation in local fruit stall experience

Know how to identify, segregate fruits, cut fruits and packaging

Have wide contacts with suppliers from local and oversea

Able to setup shop front and lead team of workers

Proficiency in multiple lauguages, eg chinese, malay, dialects

Humble, good characters and respectful to customers

To manage a team of workers and soliciting new business opportunity from new suppliers

Basic book keeping and accounting

• Industry : Logistics
• Location : West
• Salary Range : Up to S$10,000 Per month

Responsibilities:

• Develop and maintain good relationship with key accounts, key contacts and critical personal at various client organisations in order to solicit information for securing business
• Develop and execute sales strategies to attract and win new business prospects
• Organise and participate in regular reviews with the accounts to ensure customer satisfaction and business retention
• Ensure personal sales targets and team KPIs are met
• Perform market intelligence and competitor analysis
• Review periodic sales performance against annual plan and strategize corrective actions if expectation falls below target

Requirements:

• Min 5-8 years of regional business development working experience in Logistics field
• Min Bachelor Degree in any field
• Contract logistics business development (regional) preferred
• Experience in FMCG, High-Tech, Retail industry customer management
• Ability to establish effective working relationships with internal and external associates at all levels
• Highly motivated individual
• Strong communication and presentation skills
• Logical and analytical thinking
• Knowledge in logistics industry and understand how to increase market penetration

Job ID: L578RXWR

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

Responsibilities:

• Lead and manage a team of professional staff.
• Provide excellent client service and ensure deliverables timelines are met.
• Responsible for billings, fee negotiations and recovery for each client engagement.
• Review payroll, related forms as well as year-end remuneration returns for a portfolio of clients.
• Review current process flow for improvements and assist in the implementation of recommendations.
• Build strategic client relationship with existing / potential clients to generate pipeline of leads.
• Drive business development and new business growth
• Ensure compliance to SOPs and regulatory updates.
• Execute client service excellence at all times.
• Monitor credit control, regular review, responsible for debts collection and work with Finance to manage doubtful debts.
• Coach team members to set standard client communication protocol eg. all communication with clients are supported by emails, document agreed action steps, responsibilities and deadlines.
• Evaluate direct reports and review overall employees' performance appraisal during the annual review exercise for Singapore .

Requirements:

• Business Degree or diploma
• Minimum 5 years of payroll experience in a service provider environment is required
• Experienced in leading and managing at least 3 – 5 team members
• Preferably with Prosoft and/or other payroll software experience
• Strong spreadsheet skills (Excel) and good knowledge of Word
• Ability to work independently and as a team
• Strong problem solving skills
• Strong written and verbal communication skills
• Excellent organizational skills
• Client service oriented and able to interact with clients at ease
• Able to work in harmony with co-workers
• Drive for results
• Determination and persistence

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

High Commission up to $5000 !!!

Fast Paced working environment

Entry level into the banks

Fantastic Career Progression

Description

• Highly motivated individuals to promote and acquire New to Bank and/or existing customers by cross-selling the value propositions of banking facilities such as credit cards, banking accounts or fund transfer program to various consumer segment
• Engage & build good relationship with customers, generate sales referrals & deliver good client experience
• Good follow-up skills and ensure customers' applications and documentations are completed for processing timely
• Requires to meet performance standards, business goals and sales targets
• Able to present effectively and communicate comfortably to customers face to face or through telemarketing activities

Qualifications

• Minimum Diploma qualifications
• The candidate must be confident, meticulous, possess good interpersonal and follow-up skills
• Candidate needs to have good communication & customer service skills
• Sales-oriented and a self-motivated candidate to excel in sales targets and goals
• A team player and ability to multi-task & thrive in a fast paced sales environment
• Computer literate, proficient with use of MS Office & Outlook
• Candidates without sales experience may apply

For faster response, please email your updated resume in MS word format with the following details to [email protected]

1) Last Drawn Salary
2) Expected Salary
3) Recent Photo
4) Reason(s) for Leaving
5) Availability Period
6) References

Louise Chia Chau Lu
Registration No: R1769464
EA License No: 08C5257

This position reports to the director and to lead and oversee the sales and operational functions of our moving services department. The ideal candidate will be responsible for driving revenue growth, optimizing operational efficiency, and ensuring a seamless customer experience.

Individual to be involved in:

1.Comprehensive understanding of the company's operational workflow, along with the ability to efficiently organize work arrangements, delegate tasks, and plan schedules in alignment with client expectations. Gain experience in day-to-day operational tasks and achieve knowledge of packing and moving techniques to ensure the safety of goods during transit.

2.Conduct regular competitor analysis to identify strengths, weaknesses, opportunities, and threats. Formulate and implement effective sales strategies to achieve revenue targets and enhance market presence. Streamline the sales process for efficiency, from lead generation to closing deals.Stay abreast of industry trends, conduct market research, and analyze competitor activities to identify opportunities for sales growth.

3.Recognize challenges and pinpoint areas requiring enhancement, creating avenues for optimizing the process flow. Demonstrate problem-solving capabilities, coupled with exceptional interpersonal and negotiation skills, to deliver professional services and offer guidance to clients as necessary.

4.Foster a collaborative and positive team culture within the department. Coordinating various aspects of the delivery process such as managing drivers, and maintaining effective communication within the team. Distribute responsibilities to optimize team efficiency and individual growth.

5.Cultivate expertise in evaluating risks, implementing mitigation measures, and formulating emergency response plans specific to in-house moving services. Gradually assume increased responsibilities for coordinating transportation and hands on operations. Ensuring the company's compliance with safety standards and environmental regulations. Engage actively in the strategic planning and decision-making processes of the company.

1. Operations Fundamentals

2. Sales Technique and Development

3. Problem Solving & Client Relationship

4. Leadership and People management

5. Advanced Operations Management

Description:

• Create new customer accounts and developing new business.
• Maintain existing customers.
• Introduce machinery solutions to customers.
• Knowledgeable of Market and Industry trends and competitors.
• Responsible for all Trade Accounts Receivable for customers under your charge.

Requirements:

• Diploma in Mechanical Engineering or equivalent
• With 5 years experiences in Sales industrial handling heavy equipment
• Familiar with China brand heavy equipment, Forklift, Excavator, Drilling Rig, Crawler Cranes
• Possess excellent communication, presentation and customer relationship skills

Benefits:

• Transportation and mobile phone allowance
• Commission Scheme

PM Group Singapore is currently looking to hire a Project Manager to support our client's need to oversee the upgrades/integration of automation systems which includes MES. The incumbent will be involved in working with multiple stakeholder in ensuring the highest possible efficiency in budget and costing.

Your day-to-day role would involve the following activities:

• Experience in stakeholder management, project planning, cost control, contract management, risk
• management, quality management and change management
• Good professional knowledge of design, develop, and test various Automation Systems
• Strong technical knowledge in electrical and automation systems like PLC Control Panel, LV Switchboard, and Engine Control Panel
• Good knowledge and understanding in cGMP, Change Control, Deviation Management, Data Integrity, 21 CFR Part 11, and Computerized System Validation
• Ability to connect with different stakeholders to understand the expectation for improvement, work out the new System Architecture with key functional requirements, and finalize the upgrade proposal with vendor in terms of both commercial and technical aspects
• Guide the CSV and Automation engineers to raise the change control proposal and perform Impact Assessment, approve the Change Control
• Review and approve the System Development Life Cycle (SDLC) documents, including Quality
• Assurance Plan (QAP), Requirements Specification (RS), Functional Design Specification (FDS),
• Hardware Design Specification (HDS), Software Design Specification (SDS), Configuration Design
• Specification (CDS), System Architecture (ARC), Quality and Functional Risk Assessment, Requirements Traceability Matrix (RTM), and Quality Assurance Summary Report (QASR)
• Manage the resource planning/assignment, CAPEX budget, forecast the project cash flow, support the new asset capitalization and existing asset disposition

We would like to hear from candidates who have:

• Hands-on experience in Rockwell Manufacturing Execution Systems (MES)
• Good grasp of project management principals
• Schedule/ Budget/ Stage Gates/ Documentation
• Excellent written and presentation skills

• Diploma in Accountancy or equivalent.
• Responsible for AR, AP, GL etc
• Handle Monthly Disbursements, Invoicing, GST submission etc
• Maintain good documentation and filing system.
• Good communication skills for both written and spoken English.
• Proficient in MS-Office and ABSS Accounting Software.
• Meticulous, good initiative and responsible.

• Lead tender team and plan sales strategies to meet company’s target.
• Handle for project budget and ensure tender submission within tight deadline.
• Plan and prepare business proposals and solutions.
• Develop cost competitiveness during tender for higher profit margins.

Requirements:

• Degree in Quantity Surveying or equivalent.
• At least 5 years of tendering works experience in Singapore Construction Industry.
• Excellent presentation and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Build an innovative real estate ecosystem within a global company
• High autonomy in discovery, building and launching new products

About Our Client

Reporting to the Head of Product, our client is bringing innovative solutions to the real estate industry which is otherwise traditionally backwards and often processes are manual. They are looking to hire a Product Manager - Real Estate to build out a platform as one of their earliest members on the team.

The company is a well-respected market leader in the real estate space who is looking to revolutionise the traditional real estate industry with a platform which promotes efficiency. You will be part of the early members within a new industry which is digitalizing.

Job Description

You will be working with various stakeholders internally and externally. You will get the opportunity to introduce new product offerings to the market and drive the overall product strategies with your understanding of the users' needs. You will be building exciting new products around the space of real estate and the possibilities are limitless. You will get to be a pioneer in a space where there are no strong competitors and have found a good product fit.

The Successful Applicant

The ideal candidate must have the following:

• 3 or more years' of experience in the product management
• Ability to manage internal stakeholders across seniorities and functions
• Quantitative and analytical skills; make good data-driven decisions
• User-centricity
• Experience in building products from ground up is a plus

What's on Offer

Our client offers an amazing opportunity to join one of the well-backed, early stage team within a well-established company looking to disrupt the real estate space. You will get to be hands-on in a highly-motivated team with lots of autonomy given. The ideal candidate should be an individual with high energy, passionate about product, hands-on and is highly flexible to do what needs to be done to drive continuous growth.

· Collaborate with divisions to ensure that month and year-end close activities are completed in a timely manner.

· Ensure divisional monthly financial reports are submitted promptly.
Conduct analytical reviews of monthly financial performance, highlighting key variances and investigating exceptions.

· Monitor fixed and variable costs to better understand cost drivers and enhance budget accuracy.

· Review and provide input on financial matters related to funding requests, quarterly project reporting, and end of project reporting.

· Monitor and analyze operating revenue, expenses, and capital expenditure utilization against budget and funding sources in detail.

· Work closely with divisions and project teams on monthly forecasts, annual budgets, revised budget submissions, and presentations to stakeholders for approval.

· Ensure compliance with company policies, accounting standards, IMs, and government policies.
Maintain ongoing communication with business units to stay informed of business developments.

· Build partnerships and maintain strong relationships with business units.

· Undertake ad hoc projects, analysis work, or any other assigned duties as needed.

· Coordinate the preparation of divisional forecasts and annual budgets for review and approval.

· Assist in the implementation of Tableau Dashboard, including data collation and data wrangling in Excel before uploading to the Tableau server.

· Verify data transferred from Excel to Tableau and ensure the accuracy of dashboards.

· Make improvements to Tableau Dashboard, including minor bug fixes and impact analysis of new requirements and features.

· Collaborate with Finance Business Partners on day-to-day operations, including financial analysis for use in data analysis in Tableau Dashboard (Cost Centre Variance Analysis).

Job requirements:

· Degree in Accountancy/ACCA or a relevant professional accounting qualification, along with a minimum of 8 years of experience. Previous experience in Finance Business Partner roles within the Technology industry is highly desirable.

· The ideal candidate will demonstrate sophisticated presentation and storytelling skills, enabling them to create insightful presentations and effectively communicate the business narrative to influence stakeholders and establish trust as a valued business partner. Strong interpersonal skills are essential, as the role requires the ability to build and maintain relationships, effectively communicate across all levels, and excel in problem-solving.

· Additionally, candidates should possess strong problem-solving abilities and the capacity to think creatively and strategically.

· A keen business acumen is crucial for success in this role. A positive, can-do attitude, attention to detail, proficiency in handling large amounts of data, and willingness to engage in hands-on tasks are also key attributes.

· The successful candidate must be adaptable and comfortable working in a fast-paced, rapidly changing environment. They should be confident in proposing, justifying, initiating, and implementing change to drive business growth and success.

Proficient in Workday, Dashboarding tools and Microsoft Office such as Microsoft Excel, PowerPoint, Power BI, Tableau. Programming knowledge will be an advantage

Location: Pasir Panjang (Nearest MRT station : Labrador)

Salary : S$6,000.00 – S$9,000.00

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be contacted.

Interested candidates, please forward your resume to [email protected]

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E EA Reg. No. R1107631

• Lead and oversee a team of business analysts and developers throughout the entire project development life cycle.
• Oversee every stage of the development life cycle, ensuring the fulfillment of all tasks and objectives within each phase.
• Effectively handle and align the expectations of stakeholders and clients.

Requirements:

• CSM, PMP or CITPM certified.
• Diploma in IT or equivalent.
• At least 5 years of experience in project management in an SI environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Our Client:

Our client is a trading company specializing in the development of IT solutions for global businesses. The company provides regional IT infrastructure services, including network design, implementation, systems integration, support, and software solutions. With operations spanning across the globe, they have established locations not only in Japan but also in Singapore, Thailand, China, the US, and other regions. Currently, they are actively looking for an Accounts Executive to join their dynamic team in Singapore.

The Responsibilities:

• Ensure timely, accurate month-end closing and financial reporting to Management
• Responsible for preparing a full set of accounts for closing of monthly and annual financial statements
• Responsible for accounting processes and tasks (GL, account reconciliation, etc.)
• Preparing financial reporting package to Head Office
• Preparing forecasting and budgeting exercise as per corporate guidelines
• Coordinate and liaise with Head Office internal auditor and external parties like external auditors, tax agents, corporate secretarial agents, local tax and government authorities where required
• Support and ensure compliance with all finance filing requirements, tax filing requirement (GST/WHT/Corporate tax), audits, procedures, and forms both statutory and internal
• Assist in new processes and system implementation when required
• Involve in fixed asset and inventory physical checking
• Weekly Forex booking, record data during issue of PO and dealing with Forex contract
• Arranging for monthly payment payable to vendors and staff
• Issuing of Purchase Order
• Other General Administrative duties assigned

The Requirements:

• Diploma in Accounting or related equivalent
• Knowledge in full set of Accounts
• Minimum 3 years of experience in Account Payable
• Strong financial competency, analytical & problem-solving skills
• Prior experience in an MNC environment would be advantageous
• Must be able to join immediately

RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: 103471

Motivated and independent individual to assist in managing the site operation activities for various sites.

Degree in construction related discipline with min 5 years of experience in managing construction sites or Diploma in construction discipline with min 10 years of experience in managing construction sites.

Experience in HDB upgrading projects is preferred.

Excellent communication skills with various stakeholders.

• As IT Project Manager within the PMO to handle projects for Global Cash Management System and Servicec within the APAC region.
• Understand business functions, document requirements, define & control the scope of projects.
• Review translated technical system design document and set direction to the development team.
• Handle multiple projects/requirements for APAC countries.
• Work with business stakeholders to manage business scope and expectations and bridge the communication between business users and the technical team.
• Work closely with business stakeholders/technical team on project schedule, issues, and escalation.
• Support users on production issues & act as subject matter expert role.
• Ability to communicate with English-speaking and Japanese-speaking stakeholders.

Qualification:

• Bachelor’s degree in Computer Science or Information Technology with relevant experience
• Working background in full software development life cycle, preferably with experience in web-based and business process software systems implementation
• Experience with Transaction Banking and/or Bank Payments domain for multiple APAC countries
• Familiar with Project Management concepts, with experience in managing complex projects with multiple stakeholders and vendors across the region
• Ability to work effectively as individual or with a team to understand and interpret requirements leading to technical implementation.
• Issue escalation to the right person promptly
• Japanese communication skills required as the position required to coordinate with Japanese speaking associates, and to manage technical documents written in Japanese language.

For more information, please visit to www.gmprecruit.com and search for Job Reference: 20525

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Tang Lee Ling | Registration No: R1106845

Position Summary Statement

Direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel, including the Business Centre, and to ensure smooth operations and customer service satisfaction in line with the established standards and policies of the Hotel.

Primary Responsibilities

a) Supervise sections in Front Office, such as reception, cashier, telephone, reservation and baggage services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.

b) Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.

c) Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort the VIPs to their rooms and ensure that the complimentary amenities are provided. Ensure that GM, Secretary, Sales and other relevant Departments are informed of the VIPs.

d) On commencement of shift to check Log Book for messages and follow up actions. Ensure keys in his custody are issued only to authorised personnel. Initiate

correspondence regarding enquiries, reservations, and complaints. Check housekeeping discrepancy report; report any variance and take corrective actions.

e) Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department.

f) Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.

g) Responsible for training of all reception staff including planning, organising and conducting OJT.

h) Conduct spot checks on the outlets in the absence of Outlet Manager.

i) Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue. Assist to maximise revenue and occupancy from group allotments.

j) Directly responsible for the evacuation of staff and guests during a fire in the absence of the Safety & Fire Manager.

Responsibilities:

- Responsible for smooth and efficient running of the daily operations
- Responding to feedback and customer complaints
- Achieve profitability through exercising cost control
- Manage restaurant liability through human resource standards, safety and security
- Maintaining high standards of quality control and restaurant’s hygiene
- Training and developing staff
- Managing staff and providing feedback
- Role model the standards of performance, appearance and behaviour at all times
- Responsible for team motivating and forging a performance driven team
- Manpower planning
- Responsible for monthly inventory submission
- Generating monthly reports (Monthly Consolidations, Food, Beverage Sales, Lunch and Dinner Covers etc).
- Collection of customer feedback.
- Ensuring sufficient stocks for daily operations.
- Ensuring parameters of restaurant is clean and proper at all times.

Requirements:

- Minimum 5 years of experience in F&B (Assistant Manager)
- Experience in running a Japanese concept pubs/ bars will be an advantage
- Knowledge of bar inventory management
- Energetic, able to work in a fast paced environment
- Great leadership, interpersonal, and communication skills.
- Service and result oriented, good team player.