Do you aspire a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work here:

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• Premium workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Attend to phone-in enquires and/or emails and correspondences from the Public and provide personalized services to customers in a timely, efficient and professional manner
• Handling and managing of escalation issues in a proficient manner
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Diploma or GCE ‘O’ Level with at least 1 year of experience in the Contact Centre industry
• Effectively bilingual and articulate with a strong command of spoken and written English
• Proficient in MS Office applications with excellent keyboard skills
• Possess good customer handling skills with a positive mindset
• Team player who is able to adapt in a fast paced environment
• Strong time management skills and motivation to exceed expectations.
• Comfortable working with computers and multiple systems.

Every day brings a new challenge so you’ll need to be a team player at heart, with an eye for detail, great organisational skills so you can priotise your day to ensure you meet deadlines.

You will be responsible for reviewing and processing salaries (including bonuses), CPF and other statutory contributions of existing and new employees.

Using your experience, you will review and assist in preparation and filling of necessary employee return and reports with the appropriate government authorities.

Ensure that payroll processing policies and procedures are strictly being complied at all times.

You will need to ensure accuracy, promptness and conformance to statutory and company requirements in all payroll related transactions.

Strong communication skills both written and verbal are a must have for this role to build relationships across the business. You will also need to build strong customer relationships with existing and new clients gaining insight into their needs and delivering customer-centric solutions. 

Together we find solutions and make things happen but to do this we want you to contribute; looking for ways to help us get better at what we do in the most efficient and effective way.

Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future together. 

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

Responsibilities:

• Prepare and manage invoicing & credit note for corporate customers
• Update and reconcile daily receipts from corporate customers
• Follow up with corporate customers for payment status
• AR-related month-end closing and reconciliation
• Responsibility to prepare and manage Direct Credit Application form and others vendor form as required from time to time
• Assist with Inventory Reconciliation
• Complete ad-hoc tasks and other duties, as assigned

• Diploma in Accounting or Finance or a related course
• Strong knowledge of accounting principles and practices
• Proficiency in using accounting software, such as Xero
• Excellent attention to detail and accuracy
• Strong analytical and problem-solving skills
• Exceptional organizational and time management skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong ethical standards and commitment to confidentiality
• Proficient in Microsoft Excel and other Microsoft Office applications

• Attractive remuneration package
• Annual outpatient benefit (Includes dental and optical benefits)
• Health insurance
• Annual increment
• Performance bonuses
• Birthday leave
• Free bubble tea on Fridays

The Job

• Perform monthly vendor reconciliation.
• Data entry for supplier invoices to ACCPAC.
• Preparing monthly and ad-hoc payment to Suppliers.
• Prepare Petty cash reimbursement.
• Perform any other ad-hoc duties as assigned.

The Person

• Diploma or Degree in Accounting with minimum of 2 years of experience in finance sector or equivalent relevant experience preferred.
• Strong IT skills with knowledge of ACCPAC.
• Excellent time management skills and ability to multi-task and prioritise work.

Only shortlisted candidates will be notified.

Job Description:

• Monitor and verify that the Environmental Management Plan (EMP) is adhered to at all times and taking action if the specifications are not followed.
• Monitor and verify that environmental impacts are kept to a minimum during the planning and design and construction phases of the project.
• Conduct surveillance, monthly inspections and detailed audits.
• Compile and complete checklists in order to aid the surveillance and inspection requirements.
• Keep records of all activities/incidents concerning the environment on site and issuing of spot fines for transgression of activities identified in the EMP.
• Recommend the issuing of penalties to the Engineers Representative for contravention of the EMP.
• Prepare and submit a Site Environmental Control Programme and Site Environmental Control Reports to the Occupier of the construction site.
• Identify environmental issues and recommend measures to rectify the irregularities.
• Prepare and submit a Site Environmental Control Report to the Occupier of the construction site.
• Assist the authorities to investigate environmental issues.
• Organise campaigns, training courses and other activities to develop and sustain the interest of workers in maintaining good environmental health standards.
• Any other duties /responsibilities as assigned by the Reporting Manager.

Job Requirement:

• Registered with National Environment Agency (NEA).
• Good knowledge of ECO Scheme and Environmental Laws.
• At least 5 years relevant working experience in construction industry; particularly civil works or in LTA project, or similar scale, complexity and nature of work will be advantages.
• Familiar with Occupational Health & Safety Management System.
• Good team player and able to work independently with positive attitude.
• 6 Days work week - Working location at project site office, Tampines area.

ABOUT US
 

We’ve got modern day solutions for all your modern day delivery woes.

In a world that’s constantly on the move, we know how important it is to keep things moving. And we do just that by taking things from A to B, magically. Founded in 2018, we’re on a mission to enable everyone, from single merchants to the largest companies, to move goods and e-commerce anywhere in Asia Pacific and beyond.

Logistics should be easy, quick and seamless at great rates. And we believe this standard should be the norm, not the exception as we strive to be the best logistics company in Asia Pacific. Currently, we’ve made our presence felt in Malaysia, Thailand, Indonesia, Philippines, India, Singapore and China. Our deep integration with Airasia’s network and infrastructure puts us in a unique position to achieve what sounds impossible, and we need you to bring this to a reality. 

SUMMARY

As an operator transporting cargo to over >110 airports across Asia, we are at the frontlines of this large, but unsexy space. This white space motivates us to redefine the way the supply chain operates and be the one-stop end-to-end delivery solutions provider. With experience in 1st Mile, Last Mile and Customs Clearance operations, we’d like to further expand our services to provide on-demand, hyper local delivery, not limited to parcels, but food and groceries as well.

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Assistance to customer for booking.
• Shipment Booking and reservation.
• Preparing Booking Sheet.
• Back up to sales team and act on their behalf.
• Coordination with customer, accounts and operation.
• Coordination with interline partners, counterpart & HUB.
• Preparing spot sheet & Onward sheet.
• Maintaining all data records.
• Maintaining basis reports.

SKILLS

These are minimum skills requirements and a ‘must-have’ for the role:

• Strong leadership and people management skills to deal with a large and diverse driver community
• Is resourceful and a fast thinker – able to solve problems on-the-go and adapt quickly
• Results and performance driven, preferring data to drive your everyday decisions
• Possess a hands-on mentality and an analytical and structured way of working
• Able to operate successfully in a lean, fast-paced organization to scale quickly
• Self-motivated with a focus to exceed set goals
• Detail oriented with a knack of spotting the little little things
• Comfortable adapting to new technologies

Work-Life at #TeamTeleport

• Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!
• Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.
• Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!

Job Scope:
• Handle and review full set of accounts for the Group.
• Ensure strict adherence to account closing deadlines and completeness of reporting of the Group.
• Prepare monthly operations reports and sales commission computation.

• Provide sales and purchasing support in terms of keying sales orders, preparing sales invoices and credit notes, ensuring paperwork is filed properly.
• Review quarterly GST submission and prepare yearly ECI computation
• Prepare monthly Group consolidation, financial reports and analysis.
• Handle annual budgeting and forecasting process.
• Handle all statutory reporting requirements and external audit processes.
• Monitor Group cash flow requirements and bank accounts
• Manage the tax compliance and develop internal controls, policies and procedures.
• Ensure proper housekeeping and filing of all necessary financial records.
• Take charge and handle administrative matters.
• Ad hoc duties/projects as and when required.

Requirement:
• Bachelor of Accounting / ACCA
• At least 3 years relevant experience in accounting and financial reporting
• Good understanding of local accounting standards and tax regulations
• Consolidation experience preferred
• Proficient with MS Office application and use of accounting software
• Good sense of responsibility and attentive to details
• Work under stress and tight deadlines
• Ability to work independently and in a team and in a fast-paced environment.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Risk Management organization oversees risk-taking activities and assesses risks and issues independently of the front line units. We establish and maintain the enterprise risk management framework that ensures the ability to consistently identify, measure, monitor, control and report material aggregate risks.

We’re currently looking for a high caliber professional to join our team as Senior Vice President, Operational Risk Senior Officer 1 - Hybrid (Internal Job Title: Operational Risk Sr Officer I - C14) based in Changi Business Park, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

The Operational Risk Senior Officer I is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.

In this role, you’re expected to:

• Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
• independently assess risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
• Governance and oversight may include (not limited to) technology operational risk, cyber risk for example.
• Serves as a subject matter expert for all performance issues that surface.
• Issues Management [Key Performance Indicator (KPI)/ Key Risk Indicator (KRI)/Corrective Action Plans)
• Resolves transactional level escalations coming from the vendor or internal partners
• Analyzes a multitude of scorecards/performance management tools in an attempt to mitigate exposure (risk/financial/regulatory)
• Monitors goals are met through performance, risk and relationship oversight of our extended supply chain and ensures compliance
• Collaborates to resolve any issues which fall within the terms of the contract. Escalate those that require commercial or legal support.
• Develops and maintains relationships across the business users and Lines of Defense to better understand and deliver customer requirements by responding to changes in the internal and external business environment
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

Qualifications:

• 10+ years relevant experience
• Outstanding communication and influencing skills through all levels of the organization and with external partners and vendors. Exceptional relationship management skills; must be able to address and resolve conflict while maintaining relationships. In depth knowledge of Mortgage Servicing Operational processes and technology platforms supporting the Operations. Ability to effectively communicate complex topics to a broad audience.
• Detailed oriented with analytical skills, as the role requires a large amount of data manipulation and presentation. Expert in Microsoft Office Tools.
• Third Party Oversight/Vendor Oversight experience preferred
• Experience in Second or Third Line of Defense (Operational Risk Management, Internal Audit)

Education:

• Bachelor’s/University degree, Master’s degree preferred

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

We are seeking an Administrative Officer to join our team and support our daily office operations. As the point of contact for all employees, you will provide administrative assistance and manage their queries. Your responsibilities will include managing office supplies, preparing regular reports (such as expenses and office budgets), and organizing company records. If you have prior experience as an Office Administrator or in a similar administrative role, we’d love to meet you. Familiarity with office equipment and management tools is also desirable. Ultimately, you’ll ensure our administrative activities run smoothly on a daily and long-term basis.

Responsibilities:

• Manage office supplies stock and place orders as needed.
• Prepare regular reports on expenses and office budgets.
• Maintain and update company databases.
• Organize a filing system for important and confidential company documents.
• Answer queries from employees and clients.
• Update office policies as necessary.
• Maintain a company calendar and schedule appointments.
• Book meeting rooms as required.
• Distribute and store correspondence (including letters, emails, and packages).
• Prepare reports and presentations with statistical data as assigned.
• Arrange travel and accommodations.
• Schedule in-house and external events.

Requirements and Skills:

• Proven work experience as an Administrative Officer, Administrator, or in a similar role.
• Solid knowledge of office procedures.
• Experience with office management software like MS Office (specifically MS Excel and MS Word).
• Strong organizational skills with a problem-solving attitude.
• Excellent written and verbal communication skills.
• Attention to detail.
• GCE’O’ Level; additional qualifications in Office Administration are a plus.

Roles & Responsibilities

• Prepare and maintain full set of accounts in ERP system
• Key in supplier invoices and ensure supporting documents are completed and approved in compliance with internal control procedures
• Perform monthly intercompany transactions and balance reconciliation & bank reconciliation
• Update and prepare monthly Cash Flow forecast and cash position
• Prepare and e-submit GST report quarterly
• Provide documents/information required by tax agent for corporate income tax
• Liaise with external auditors, tax agents and corporate secretary on statutory accounts and e-filings
• Assist in any other ad-hoc duties when assigned

Requirements

• Degree in Accountancy or equivalent
• At least 5-year hands on working experience
• Knowledge of regulatory requirements
• Meticulous and organized
• Possess positive working attitude and willing to learn
• Ability to meet deadlines with accuracy and confidence
• Proficient in MS Office

Benefits

• Competitive salary
• Medical Benefit
• AWS & Variable Bonus

We regret that only shortlisted candidate will be notified

1. To be responsible for the efficient and accurate conduct of operations of the finance department and to assist with accurate, efficient and effective accounting support.
2. Invoice Processing: Receive and review invoices for accuracy, completeness, and proper authorization. Code invoices with appropriate general ledger accounts and enter them into the accounting system for payment processing.
3. Vendor Master Data: Maintain vendor records and ensure all information is up to date. Address vendor inquiries and resolve discrepancies in a timely and professional manner. Establish and maintain positive relationships with vendors to facilitate smooth transactions.
4. Month-end Closing Activities: Assist with month-end closing processes, including accruals, journal entries, and account reconciliations related to the accounts payable function. Collaborate with the accounting team to ensure accurate and timely financial reporting.
5. Reporting: To ensure that the monthly reports are prepared and submitted a day before the deadline.
6. Lead project assignments on internal process improvements and controls.
7. Other ad-hoc duties.

• Responsible for handling telephone enquiries, accepting reservations and subsequently inputting it into the system.
• Report directly to the Assistant Reservations Manager
• Be well versed in Resavison and Vouch
• Work closely with all Front Office and Sales & Marketing providing lead advice and constant "feedback" concerning both enquiries and firm reservations
• Maintain a professional and friendly attitude while liaising with guests and clients both in person and on the telephone.
• Provide efficient and courteous telephone service to guests and callers so as to upkeep the service standards of Sofitel.
• Responsible to ensure that all information relating to a reservation is keyed correctly into the system and is of highest accuracy with errors kept to an absolute minimum.
• Offer appropriate room types, price inclusions, upsell and handle price objections.
• Responsible for ensuring that all daily tasks is completed diligently
• Take note of the reservation status to sell available rooms.
• To be well informed in all F&B Promotions
• Taking In Room Dining Orders and actively upselling and cross-selling
• Taking restaurant reservations and all other enquiries via phone or emails
• Monitor delivery of promises and orders that come through Vouch and HotSos
• Responsible for providing all telephone inquiries with concise information concerning the services and facilities provided by the Hotel.

Position Overview

We are seeking a dynamic and strategic Chief Commercial Officer (CCO) to lead and drive all aspects of sales and marketing processes, ensuring sales team effectiveness, and fostering business growth beyond Goodpack's core markets. The CCO will play a pivotal role in executing the company's growth plan, focusing on expanding into new verticals while enhancing the share and profitability of our core business.

Key Responsibilities:

• Develop and implement comprehensive sales and marketing strategies aligned with the company's overall business objectives.
• Drive initiatives to penetrate new verticals and diversify the business portfolio.
• Collaborate with cross-functional teams to ensure alignment and synergy across sales, marketing, and business development efforts.
• Work closely with Business Directors and Regional Presidents to build and lead a high-performing sales organization.
• Define and implement sales structures that support the company's growth objectives, with a focus on the redeployment of the sales force to meet evolving business needs.
• Foster a culture of continuous improvement and skill development within the sales team.
• Business Growth:
• Set and achieve top-line revenue growth targets, considering the long-term value creation for the company.
• Monitor market trends, competitor activities, and customer feedback to identify growth opportunities and potential risks.
• Collaborate with the sales organization to ensure a customer-centric approach and effective resolution of customer issues.
• Identify and establish strategic partnerships that contribute to the overall growth and success of the company.
• Negotiate and manage relationships with key partners to maximize mutual benefits.

Qualifications and Experience:

• Bachelor's degree in Business, Marketing, or a related field; MBA preferred.
• Proven experience in a senior leadership role with a focus on sales, marketing, and business development.
• Demonstrated success in driving sales growth and expanding into new markets.
• Strong analytical and strategic thinking skills.
• Excellent communication, negotiation, and relationship-building abilities.
• Experience in a global business environment is highly desirable.

“By applying to the above-referenced position, you consent to the collection, storage, use, transfer (including outside of the country where such information was collected from) and disclosure of the above personal data by Goodpack for the purposes of evaluating your suitability for employment in any current or prospective position within the organization and verifying your identity and accuracy of your personal details and other information provided (“Purposes”).”

Job Description

• Organize and maintain company ledgers and daily financial transactions of few entities.
• Create financial documents such as bills, invoices, payables, receivables and purchase orders.
• Coordinate and manage payment and billing details of external service providers, contractors and vendors.
• Verify payments and deposits made through the company account and coordinate with the bank.
• Assist with the preparation of financial statements and reports, including consolidated statements.
• Assist with the processing of accounts payable and receivable.
• Enter and verify the accuracy of financial transactions.
• Perform bank reconciliations and other reconciling tasks as needed.
• Maintain accurate and organized financial records and documents.
• Prepare documentation for external auditors.
• Prepare information for filing tax returns, including GST.
• Assist with forecast/ budgeting as needed.
• Support the accounting team with various projects and tasks as needed.

Requirements

• Diploma or degree in related field.
• Strong organizational and time management skills.
• Proficiency with Microsoft Office (E.g., Excel).
• Attention to details and accuracy.
• Strong verbal and written communication skills.
• Desire to learn and grow within the field of accounting.

Job Description

• Handle HR work including Recruitment, Attendance, Training, Formulating Policy & Procedure
• Coordinate, schedule and facilitate job interviews
• Posting of job advertisements on Job portals
• Managing onboarding and offboarding processes for employees
• Maintain proper documentation of employee records.
• Handle application, renewal and cancellation of work passes
• In charge of payroll process
• Sorting of incoming mails and arranging of courier services.
• Maintain and manage proper document filing (eg. photocopying, scanning, filing and printing)
• Handle work injury claims
• Administer training related matters including coordination or enrolment of internal & external courses, update and maintain training record etc
• Manage daily general administration works including maintaining office facilities, supplies
• Any other ad-hoc site admin duties which may be assigned.

Job Requirements

• Candidates with at least 1 year relevant experience is preferred
• Degree in any qualifications
• Able to start work immediately or with short notice will be added advantage
• 5.5 days / 6 days work week (Alt Saturday)
• Willing to work in Construction Site (Lentor)
• Independent, good communication skills, able to work well under pressure

Job Description:

• Handle HR work including Recruitment, Attendance, Training, Formulating Policy & Procedure
• Application, renewal and cancellation of work permit
• Manage daily General Administration works including maintain office facilities, supplies and equipment, manage travel arrangement
• Handle work injury claims
• Organize and coordinate company cultural activities and meetings
• Maintain proper documentation of employee records
• Any other ad-hoc site admin duties which may be assigned.

Job Requirement:

• Candidates with 1 years of HR/Admin experience in Construction Projects will be preferred.
• 5 or 5.5 days work week
• Diploma in Business Administration or other associated disciplines
• Independent, ability to communicate effectively, responsible and able to work under pressure
• Meticulous, detailed and able to handle confidential information.
• A team player with initiative and able to work independently.

Aethir is a leading technology company specializing in AI, Blockchain Gaming, and Decentralized Physical Infrastructure Networks (DePIN). We are dedicated to pushing the boundaries of innovation and creating impactful solutions that shape the future.

We are seeking a dedicated and highly organized Personal Assistant to provide comprehensive support to our Chief Financial Officer (CFO). As a Personal Assistant to the Chief Financial Officer (CFO) at Aethir, you will be responsible for managing a wide range of administrative and personal tasks to ensure the smooth and efficient operation of the Chief Financial Officer (CFO)'s daily life.

Responsibilities

• Provide comprehensive administrative support to the CFO, including managing calendars, scheduling meetings, and handling correspondence.
• Assist in coordinating and managing projects, ensuring deadlines are met and objectives are achieved.
• Conduct research, prepare reports, and draft documents as required.
• Maintain confidentiality of sensitive information and exercise discretion in all communications.
• Liaise with internal stakeholders and external partners as needed.
• Assist in organizing and attending meetings, taking minutes, and following up on action items.
• Handle ad hoc tasks and projects as assigned by the CFO.

• Bachelor's degree in Business Administration, Finance, or related field.
• Proven experience as a Personal Assistant or similar role, preferably supporting C-level executives.
• Strong project management skills with the ability to multitask and prioritize effectively.
• Some knowledge of legal and finance concepts.
• Excellent communication skills, both written and verbal, with fluency in Mandarin is mandatory to communicate with internal stakeholders.
• High level of attention to detail and excellent follow-up skills.
• Proficiency in Microsoft Office Suite and other relevant software.
• Ability to work independently with minimal supervision.
• Professional demeanor with a positive attitude and strong work ethic.

• Hypergrowth Startup Environment
• Fantastic Career Progression Opportunities
• Work within a Global and Local Team

We are looking for an individual who has a deep personal drive and accountability for great performance and results delivery to be part of the Credit Services team in Experian Singapore. You will be responsible for all collection management activities through negotiation and other appropriate actions and maintaining consistently high level of performance.

What you’ll be doing

•  Responsible for all collection management activities through telephone calls, emails, initiation of house visits and other appropriate actions
• To manage and achieve daily productivity standards in terms of call attempts, contacts and promise to pay by customers
• Apply negotiation strategies to ensure successful recovery of overdue outstanding
• Analyze and evaluate errant cases to recommend and initiate appropriate course of action
• Update the collection system immediately on all collection activities undertaken for cases assigned
• Generation of reminders
• Any other duties as may be assigned by company’s management from time to time

Summary

To provide administration support to the Director of Finance (DOF) and the Finance Department in general, including taking maintaining files of all correspondence and statistical data.

Job Responsibilities

Credit applications:

• Process credit applications within 10 working days, ensuring that clients are notified promptly and professionally. The credit worthiness of all applicants is formally checked and approval must be received from the Director of Finance.

City Ledger:

• Ensure all invoices / statements are issued on a timely basis.
• Monitor the prompt follow-up of all overdue accounts and minimize the recovery delay.
• Monitors the special billing arrangements for groups and conventions as required to ensure that postings are in line with customer requirements.

Guest Ledger:

• Ensure PX and PM accounts are checked on daily basis and transferred to city ledger within 48hrs from the departure date.

Fixed Asset tagging:

• All fixed assets have to be tagged with Pullman Singapore Hill Street (PSHS) special barcode, which is generated manually by AA.

Fixed Asset listing:

• Records all movements of assets timely according to payment and disposal dates.
• Compute the depreciation according to the PSHS standard and record in the FA listing.
• Perform a monthly journal posting on the depreciation amount.
• Perform a monthly reconcile of the FA listing against balance sheet.

Purchase of new assets and disposal of old assets:

• Verify the completed evaluation form with all supporting documents by the respective Head of Departments (HODs) for the newly purchased asset.
• Verify the completed disposal form with all supporting documents by the respective HODs for discarding old assets.

Other duties:

• To prepare bank reconciliation by first week of every month.
• To check and ensure all Casual Labour claims are comply and tally with the time sheet submitted to Finance.

Summary

This position is responsible for answering and responding effectively to all enquiries on Hotel reservations in a knowledgeable, courteous and prompt manner.

Responsibilities

• Respond to enquiries about hotel products and services by telephone and email according to standard guidelines.
• Maintain complete knowledge of all food & beverage services, outlets and hotel services/features to promote its products and services.
• Understand Revenue management strategies, up-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue.
• Determine guest needs and quote the appropriate room and rate as per requirements.
• Input booking information into the Reservation System.
• Process amendments to reservations such as extensions, early departures, etc.
• Record special billing arrangements for groups.
• Coordinate and communicate with all other departments to ensure a smooth operation

This recruitment effort is in collaboration with e2i

What the role involves:

1. Handle ocean import process (communicate with customer, data entry, raise payment voucher, arrange transportation)
2. Arrange payments with Carrier / Co-loader upon receipt of Arrival Notices from Carriers / Co-loaders.
3. Process / input data of incoming shipments in Yunas system.
4. Sending Arrival Notice to customers, and liaise for clearance and delivery instructions
5. Arrange for insurance coverage in required by customers
6. Arrange clearance documents and liaise with transporters for delivery arrangement
7. Follow-up on the arrival of shipment, and delivery process
8. Liaise with customers / carriers / co-loaders if there is any discrepancy to the cargoes upon clearance
9. Raise invoices and dispatch to customer, and follow-up with customers if there is any discrepancy
10. Extract data for simple report (Excel) if required by customers

Required Qualifications, Skills & Experience

1. Minimum O level and above
2. 1 Year of Experience preferably in freight forwarding or shipping.
3. Good communication skill and a team player with positive working attitude

MAIN DUTIES & REPOSONSIBILITIES

All duties needed to:

- Daily process on sales and receipt

- Update inventory related record

- Daily process on E-commerce sales and trade

- Assist on printing price tags

- Any other adhoc duties required

· Ensure the quality and quantity of food/ logistics items before delivery.

· Loading/ unloading catering items into/ off the assigned vehicle.

· Deliver catering items, set-up and dismantle catering buffet at various locations according to standard procedures.

· Communicate with customers on the set-up requirements and related enquires with patience and professional manner.

· Enhance the buffet set-up by using different decorations/ props when necessary.

· Ensure the cleanliness and condition of assigned vehicle.

· Perform food safety, work safety and road safety rules and policies at all times.

· Cooperate and communicate with other departments for any necessary arrangement/ issues regarding customers’ orders.

Responsibilities:

• Process Accounts Payable and Receivable
• Verify discrepancies and resolve billing issues
• Manage and process all expense claims
• Provide support in month end closing
• Assist in quarter GST reporting
• Perform daily accounting data entry
• Assist in ad-hoc duties as and when required

Requirements:

• Organized and possesses excellent communication and interpersonal skills
• Has working knowledge of GST
• Highly computer literate with capability in MS Office and Office 365
• Minimum GCE ‘O’ level or relevant diploma
• At least 2 years’ relevant experience
• Must have working knowledge of Mandarin
• Knowledge in Accounting Software, ERP preferred
• Able to start work immediately or within short notice

Manage multiple accounts; develop positive working relationships with all customer touch points

· Drive client retention, renewals, upsells and client satisfaction

· Work closely with Associate Account Managers and Ad Operations on day-to-day operational processes including campaign set-up, receipt of creative or tags, trafficking, optimization, troubleshooting and QA

· Work closely with Analytics and Ad Operations to determine root causes for customer success or failure and drive requirements for product or process enhancement and development as needed

· Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout the campaign

· Leverage technical tools and quantitative data to manage campaigns to success, high customer satisfaction and renewal

· Prepare campaign insights reporting, including analysis and research

· Manage weekly campaign status documents for review

· Work closely with Finance on billing set up and invoicing

· Manage customer activity with CRM tools for maximum efficiency and visibility, with carefully executed follow-up to closure on open issues

· Adhere to established processes and workflows, as it relates to campaign set-up and pixel placement strategy, creative execution (including dynamic creative), ad trafficking, campaign management and any troubleshooting necessary with pixels, creative assets and campaign reporting

· Provide input on new processes and workflows as needed

· Focus on ensuring we maintain superior customer service levels, operational excellence and strategic insight

· Maintains administrative staff by recruiting, selecting, orienting, and training employees.

· Supervises clerical and administrative personnel by communicating job expectations, appraising job results, and disciplining employees.

· Sets policies and procedures for training, coaching, counselling, and career development for staff.

· Initiates and coordinates goals, deadlines, and projects for their department.

· Develops and implements policies and procedures to improve operations and function of the department.

· Monitors and procures needed supplies for office, reception, mailroom, and kitchen.

· Ensures a safe, secure, and well-maintained facility that meets environmental, health, and security standards.

· Manages the maintenance and repair of machinery, equipment, and electrical and mechanical systems.