Job Description:

1. Minimum 8 years of architectural experience with recognised Diploma in relevant field, and at least 5 years of experience in construction supervision for projects of similar scale and complexity in local context.
2. Work as Resident Technical Officer to our LTA projects, to assist and report to RE and SRE to monitor all site activities, and any incident, including near-misses. Report any non-compliance to RE and Qualified Person Supervision (QPS).
3. Assist Engineer in carrying out supervision for related works include but not limited to replacement and extension, construction and reconfiguration of viaduct/ bridge works, and associated civil works, proposed new flexible pavement and infrastructure, re-alignment of roadways, fencing and construction.
4. Prepare daily reports at regular basic and as required by clients.
5. Supervise all construction activities and ensure compliance to all plans/drawings, risk assessment and specifications.
6. Willing to work on rotation shifts.
7. Ensure compliance to all health and safety policies.
8. Ensure that contractor and their subcontractor comply with client's safety requirement, and safety checklists are follow.
9. Reject poor quality of works at site and inform RE to raise non-conformance notice.
10. Assist RE to manage and maintain records and documentation on field or site changes and to monitor adherence to construction schedule.
11. Carry out standing supervision for critical site activities based.
12. Preferably PR and Singaporean.

Roles & Responsibilities

1) ENCODING TIMESHEET FOR PAYROLL

2) DOCUMENTATION AND FILLING

3) ANSWERING PHONE CALL

4) KNOWLEDGE IN INVOICING

5) BACKGROUND IN APPLICATION OF WORK PASS

6) SUPPORT FOR OTHER HR/ADMIN MATTER

7) EMPLOYMENT CONTRACT PREPARATION

8) COORDINATION

9) EMPLOYEES LEAVE HANDLING AND COURSE APPLICATION

10) APPLICATION OF COURSES

Responsibilities:

• Install and configure software and hardware
• Troubleshoot and monitor systems operation
• Ensure the security and efficiency of IT infrastructure
• Maintain and support IT assets such as desktops, servers, storage, network and applications platform

Requirements:

• ITE/Diploma holder or equivalent
• 1 year of relevant working experience in IT infrastruture support
• Fresh graduates are welcome to apply as training will be provided
• Knowledge in Windows/Linux environment an advantage
• Comfortable working in Data Center
• Experienced in IT monitoring, Log review, Software Troubleshoot, Hardware Troubleshoot and MS Office

Requirements:

1. Experience in Logistics & Warehouse projects
2. Willing to work odd working hours, weekends,public holidays, shift work, rotating shifts
3. Multi-Tasking
4. Preferred minimum class 3 Driving licence
5. Must be able to work in a fast paced environment
6. Preferred cold storage/chiller warehouse facilities management and maintenance experience
7. Must be well-versed in shipping documents and cargo clearance processes
8. Experienced in Cargo Collection and Deliveries projects islandwide
9. Cargo recovery and lodging operations management reports
10. Work independently
11. Able to take up Adhoc tasks as and when required by company
12. Good Communication and Coordination skills preferred.

• Ensure work activities comply with the Workplace Safety and Health act, related legislation and other relevant requirement
• Assist in planning, implementation and maintenance of SETSCO's OHS Management System in accordance witj SS iso 45001 and BizSAFE Star
• Assist with safety program implementation at the workplace towards safety culture development
• Oversee and lead the contractors in the implementation of Company's safety systems
• Liase closely with staff/Managers/Government Regulatory Authorities on all EHS Matters
• Conduct periodic safety inspection of workplace and review RIsk Assessments
• Carry out incident investigations and propose corrective actions to be implemented
• Inspect and rectify any unsafe practices and conditions at workplace
• Maintain and update safety related documentations / records
• Conduct Safety training and/or briefing to staff
• Assist to organise WSH campaign and safety related activities
• Assist to organise monthly Safety (WSH) Committee meeting (s)
• Participate in the preparation for Audit and follow up on the actions needed from the audit findings
• Assist Safety Management Representative / Registered WSH Officer on safety (WSH) matters
• Coordinate Implementation of Emergency Preparedness and Response Plans
• Take on any safety related and other ad-hoc duties as assigned

Requirements

• Must possess relevant safety (WSH) certificate such as Advanced Certificate in WSH, or Specialist Diploma in WSH or equivalent
• Knowledge of SS iso45001 / BizSAFE Star preferred
• Works well under pressure with good interpersonal and communication skills
• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Others or equivalent.
• At least 2 year(s) of working experience in the related field is required for this position.

Our client is a specialist contractor in Singapore, known for delivering expert excavation services.

• Handle all construction contracts.
• Ensure compliance with requirements and provide admin support to project teams.
• Monitor contract performance and resolve any issues.
• Keep comprehensive contract records and documentations.

Requirements:

• ITE and above
• At least 2 years of admin experience in Construction industry.
• Independent, meticulous and has an eye for detail.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

PEAK360 is located at The Central @ Clarke Quay.

We are about 8,000sqft, a gym operating daily from 7am - 10pm.

We offer a space for freelance personal trainers to train their clients, we offer services for personal training by our Trainers and gym memberships.

The Front Desk Officer at a gym serves as the first point of contact for members and potential members. They play a crucial role in creating a welcoming and friendly environment that encourages regular gym usage and member retention.

Job Description:

1. Greet and assist visitors in a courteous and professional manner.

2. Manage incoming calls and handle inquiries promptly and efficiently.

3. Provide administrative support such as scheduling appointments, handling mail, and maintaining office supplies.

4. Utilize Microsoft Office applications for data entry, document preparation, and communication.

5. Demonstrate excellent time management and multitasking abilities to handle various tasks simultaneously.

6. Solve problems effectively and escalate issues as needed.

7. Maintain a tidy and organized front desk area.

8. Uphold telephone etiquette standards to ensure positive interactions with callers.

Benefits:

• Complimentary gym membership
• 10 days annual leave
• 14 days medical leave
• Medical claim up to $300/year
• 15% staff discount for Cafe food and beverages
• Annual dinner

Job Description:

We are seeking an experienced and strategic Chief Financial Officer (CFO) to join our dynamic overseas education consulting company. The CFO will oversee all financial operations, provide strategic guidance, and drive financial performance to support the company’s growth. The ideal candidate will have extensive experience in financial management, investment strategy, and leadership, ensuring the company’s financial stability and success in a competitive market.

Key Responsibilities:

Develop and implement financial strategies to align with the company’s mission and long-term goals.

Oversee budgeting, forecasting, financial reporting, and compliance with regulatory standards.

Provide financial insights and recommendations to the executive team to support decision-making.

Monitor cash flow, optimize resource allocation, and manage risk.

Lead and mentor the finance team to ensure operational efficiency and professional growth.

Evaluate investment opportunities to maximize returns and align with organizational objectives.

Collaborate with cross-functional teams to drive financial performance and cost efficiency.

Build relationships with key stakeholders, including potencial investors and financial institutions. ( We are looking for investors from mainland China, so strong connection with investment companies in China is a plus).

Qualifications:

Bachelor’s degree in Finance, Accounting, or related field; MBA or CPA preferred.

8+ years of progressive financial management experience, including leadership roles.

Strong expertise in financial modeling, investment strategies, and risk assessment.

Proven ability to lead teams and collaborate with cross-functional stakeholders.

Experience with financial systems and tools to enhance operational efficiency.

Excellent communication and interpersonal skills.

Fluent in Chinese and English.(Our customers are mainly Chinese speaking )

Familiarity with the education and overseas education industry in China market is a plus.

Key Skills:

Strategic Financial Planning

Investment and Risk Management

Leadership and Team Development

Advanced Excel and Financial Systems

Stakeholder Relationship Management

We welcome anyones who are :

• Passion in F&B industries

• Self Motivated

• Cheerful & Energytic

• Always smile from heart

• Latin American Influence

Job Scope :

• Responsible for welcoming guests in a courteous and prompt manner and lead them to a prepared table in accordance with outlets seating procedures.
• Be familiar with the menu, promotions, and service procedures.
• Provide full assistance to guests concerning general queries at the restaurant.
• Provide full assistance to incoming inquiries via email or telephone and make reservations accordingly and accurately for the guests.
• Maintain the reservation book/ communications book
• Provide upscale guest service experiences for clients throughout their stay
• Ensure clients are properly greeted upon their arrival
• Monitor daily bookings and ensure assigned tables are prepared prior guest arrival.
• Prefer to have Latin American background

Benefit :

• Attractive incentive program

• 5 Days Work

• Uniform Provided

• Staff Meal Provided

• 14 days AL

• Medical Benefit

• Health Insurance

• Staff Discount

• Career Development with Continuous Learning

* Flexible working hour

Role and Responsibilities

• To maintain accurate and up-to-date records of all accounts payable transactions
• Work closely with internal departments and external vendors to resolve any payment issues or discrepancies if any
• To assist senior financial officers as needed or other accounting duties as assigned by the Accounting Manager
• Review invoices for appropriate documentation prior to payment
• Review and process employee expense reports
• Perform invoice and general-ledger data entry on monthly basis and submit to Account Manager
• Execute credit card and bank account reconciliation
• Generate purchase orders when necessary
• Obtain and print signatures on all checks
• Process and code invoices, ensuring accuracy and timely payment

Qualifications and Education Requirements

• At least 3 years’ experience in Finance. Associate’s degree or background in business or equivalent.
• Experience in accounts receivable (or accounts payable)
• Experience in driving process improvement
• Strong mathematical skills
• Understanding of basic principles of finance, accounting, and bookkeeping
• Superb time management and detail orientation

Key Responsibilities:

• Assist in the planning, execution, and monitoring of civil engineering projects to ensure they are completed on time and within budget.
• Supervise construction activities on-site, ensuring compliance with technical specifications, safety regulations, and quality standards.
• Liaise with project managers, clients, subcontractors, and authorities to ensure effective communication and project alignment.
• Conduct regular site inspections to monitor progress, quality of work, and adherence to safety protocols.
• Review technical drawings and designs for accuracy and ensure they are implemented correctly on-site.
• Prepare progress reports and documentation for management and stakeholders.
• Identify potential issues or risks during project execution and develop appropriate mitigation strategies.

Qualifications:

• Education: Bachelor’s degree in Civil Engineering recognized by the Professional Engineer Board (PEB) or Building Construction Authority (BCA).
• Experience: Minimum of 8-10 years of relevant local experience in civil engineering projects, specifically in infrastructure, sewer & drainage, and roadworks.
• Certifications: Possession of Resident Technical Officer (RTO) certification is preferred.
• Project Exposure: Experience working on LTA, HDB or PUB projects is highly desirable.

Skills:

• Strong technical knowledge of civil engineering principles and practices.
• Excellent leadership and team collaboration skills.
• Proficient in project management software, AutoCAD, MS Office, and MS Project.
• Ability to work independently with minimal supervision while meeting tight deadlines.
• Strong problem-solving skills and attention to detail.

Benefits:

• Competitive salary package commensurate with experience.
• Opportunities for professional development and career advancement.
• A dynamic work environment focused on innovation and sustainability.

[Job ID: 827797]

Responsibilities:

• Foster strong working relationships between the Sales Gallery and other departments, ensuring clear communication channels.
• Lead by example, motivating and inspiring the team through hands-on involvement and professional leadership.
• Assist the Sales Manager in the smooth operation of the Sales Gallery, including generating reports.
• Address and resolve guest concerns or complaints promptly, in coordination with relevant departments (e.g., Marketing, Customer Delivery).
• Ensure timely guest registration and check-in, while ensuring the gallery administrative support team delivers exceptional customer service.
• Regularly audit and check cash operation accounts, promptly reporting any discrepancies to the Finance department and Sales Manager.
• Ensure that the Sales Gallery’s facilities, property, and assets are consistently maintained to high standards.
• Manage inventory, ordering, and invoicing of items for the Gallery.
• Complete necessary reports for sales and encore operations.
• Prepare and deliver welcome letters for overseas guests as part of Preview Packages when travel resumes.
• Collaborate with the Finance team for monthly auditing.
• Carry out gallery administration tasks as needed.

Requirements:

• 1-2 years of experience in customer service or reception.
• Proficiency in Mandarin or Bahasa Indonesia to communicate with Mandarin/Bahasa Indonesia-speaking clients.
• Proficient in MS Office applications and good computer skills.
• Strong time management and multitasking abilities.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng Mei Qi
EA Personnel Registration Number: R24125475
EA License No.: 07C5771

Identify the potential problems and research on the solutions

Plan with project team and engineers on operations

Plan and discuss with various departments site research

Prepare site PV system operation critical event.

Follow up on the plan and execution for project and logistics / Managing projects, supply orders, paperwork, and staff schedules

Analyst and Prepare site operation schedule - preventive, corrective, and predictive maintenance

Ensuring that safety procedures are followed at all times

Fresh Degree Grad Welcome

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

Responsibilities

You will assist in the tasks of the Quality Service and Finance units for the client, with a focus on both quality service and finance support, including:

Quality Service tasks:

1. Addressing clients' queries over the phone and via emails.

2. Attending to walk-in clients.

3. Providing administrative support to the QS team as needed.

4. Any other duties assigned by the QS Manager.

Finance tasks:

1. Handling procurement tasks and managing stock of pantry/stationery items.

2. Scanning, filing, and organizing documents.

3. Checking details in SCMS for investigations, processing refunds, and resolving discrepancies in backlog or current cases.

4. Assisting with the implementation of NETS at kiosks.

5. Sending email reminders to Hakams to submit claims.

6. Any other duties assigned by the Finance Officer/Manager.

Working Arrangement:

Working Hours:

Mon to Thurs – 8am to 5.30pm

Fri – 8am to 5pm

Sat-Sun and PHs - Not working

Duration: 6 Months

Location: Lengkok Bahru

Requirements:

1. Diploma in any discipline. Candidates without a diploma but with relevant work experience will also be considered. Fresh graduates are welcome to apply.

2. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and the ability to work with multiple IT systems.

3. Good communication and writing skills

4. Organized with excellent time management skills and the ability to prioritize tasks effectively.

5. Ability to handle sensitive information with confidentiality.

6. Meticulous attention to detail, ensuring accuracy in document handling, procurement, and financial tasks.

7. Strong problem-solving skills and the ability to identify and resolve discrepancies in a timely manner.

8. A proactive, self-motivated individual who can work independently and collaboratively within a team.

9. Able to handle multiple tasks and work under pressure, while maintaining a high level of professionalism.

10. Passionate about serving the community and demonstrating empathy and respect when dealing with clients and colleagues.

EA License No.: 96C4864

Reg. No.: R22110485 SHANICE LIM XIN NI

We are a fast growing organization and we are looking for Appointment Setting Officer to help to fix appointment with the clients. If you are looking for a part-time job you can contact us.

• Flexible timing
• Able to work independently
• Can work from home
• Nice work environment
• Training will be provided
• Basic pay plus incentives

Exciting news! We are on a growing journey and building a stellar team!

At Sunnystep, we are not just building leaders – we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

We are looking for a highly organized and detail-oriented Chief Marketing Officer (CMO) to join our fast growing team. The ideal candidate will be responsible for overseeing the development and execution of the marketing strategy for a consumer footwear brand. This role involves leading the marketing department, driving brand growth, enhancing market positioning, and ensuring alignment with the company’s strategic objectives. The CMO will play a crucial role in shaping the brand’s identity, expanding market reach, and driving customer engagement across all channels.

You will also be responsible for:

• Strategic Leadership:
  Develop and implement the overall marketing strategy in alignment with the company’s vision, mission, and business goals.
  Lead the marketing team in setting and achieving strategic objectives and KPIs.
  Collaborate with the executive team to define brand positioning, market expansion strategies, and growth initiatives.
• Brand Development and Management:
  Define and execute brand strategy, ensuring consistency in brand messaging, identity, and visual representation.
  Drive initiatives to strengthen brand equity and market presence.
  Oversee the creation and management of brand guidelines and ensure their adherence across all marketing materials and channels.
• Marketing Strategy and Execution:
  Develop and oversee integrated marketing campaigns that drive brand awareness, customer acquisition, and revenue growth.
  Manage and optimize marketing channels, including digital, social media, traditional advertising, and experiential marketing.
  Implement and measure the effectiveness of marketing strategies to ensure a high return on investment (ROI).
• Consumer Insights and Market Research:
  Conduct market research to understand consumer behavior, trends, and competitive landscape.
  Use insights to inform marketing strategies, product development, and customer engagement initiatives.
  Analyze data and metrics to evaluate the success of marketing campaigns and make data-driven decisions.
• Digital Marketing and E-Commerce:
  Oversee digital marketing efforts, including SEO, PPC, email marketing, social media, and content marketing.
  Collaborate with the e-commerce team to optimize online sales strategies and drive traffic and conversions.
  Stay updated on digital marketing trends and technologies to maintain a competitive edge.
• Budget and Financial Management:
  Develop and manage the marketing budget, ensuring efficient allocation of resources and cost control.
  Monitor and report on marketing expenditures, performance metrics, and financial outcomes.
  Implement strategies to maximize marketing spend efficiency and effectiveness.
• Leadership and Team Development:
  Lead, mentor, and manage the marketing team, fostering a culture of innovation, collaboration, and high performance.
  Recruit and develop top marketing talent, providing guidance and professional growth opportunities.
  Build and maintain relationships with external agencies, partners, and vendors to support marketing initiatives.
• Partnerships and Public Relations:
  Develop and manage strategic partnerships and collaborations to enhance brand visibility and market reach.
  Oversee public relations efforts, including media relations, press releases, and brand reputation management.
  Coordinate with influencers and media to amplify brand messaging and drive consumer engagement.
• Product and Sales Alignment:
  Work closely with product development and sales teams to align marketing strategies with product launches and sales objectives.
  Ensure marketing campaigns effectively support product positioning and promotional activities.

We would want to speak with you if you are / have –

• Bachelor’s degree in Marketing, Business Administration, or a related field. MBA or advanced degree is preferred.
• 10+ years of experience in marketing, with at least 5 years in a senior leadership role, preferably in the consumer goods or footwear industry.
• Proven track record of developing and executing successful marketing strategies and campaigns.
• Strong understanding of brand management, digital marketing, and market research.
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyze market trends and data to make informed strategic decisions.
• Proficiency in marketing software and tools (e.g., Google Analytics, CRM systems).

It would be great if you have:

• Experience with omnichannel marketing strategies and e-commerce.
• Knowledge of graphic design and content creation tools (e.g., Adobe Creative Suite).
• Experience in managing large-scale marketing budgets and teams.

Headquartered in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align with your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Hiring Team – [email protected].

Job Description:

• Experience in handling full set of accounts.
• Ensure month-end and yearly closing deadline are met and compliance to local rule and regulation.
• Responsible for preparation and closing of monthly and annual financial statements.
• Responsible for the full spectrum of Accounts payables and Accounts receivable.
• Prepare Quarterly GST Submissions on time.
• Liaise with Commercial Department on projects invoicing & Work in progress.
• Assist in yearly audit, handle audit queries.
• Assist to verify staff claims for reimbursement.
• Prepare and analyse project budget and forecast reports.
• Liaise with external auditors and provide the required support to the auditors.
• Perform any other duties as assigned.

Job Requirement:

• Hold a Bachelor degree in accountancy/ finance or equivalent.
• IT savvy and proficient in Microsoft Office.
• Good communication and interpersonal skills.
• 6 day work.
• Base on construction site.

Role and Responsibilities

• Assist the Head of Compliance in the enhancement of Anti-Money Laundering and Countering Terrorism Financing ("AML") control measures to build a more robust AML framework for the Bank
• To review/conduct customer due diligence/end to end evaluation of new and existing customers (including post transaction review), ensuring that they comply with the Bank’s AML/CFT/Sanctions requirements
• Reviewing and assessing alerts from money laundering risk through transaction monitoring systems and liaising with business units as necessary to investigate the alerts
• To roll out enhancements to Compliance Department’s policies and procedures and also be proactive in pointing out areas of improvements to enhance the Bank’s systems, methodologies and process simplification
• To take charge of various bank-wide initiatives, AML assessments and reviews and ad-hoc projects led by Compliance Department
• Ensuring management is made aware of all pressing issues in a timely fashion
• Operating to the very highest levels of integrity at all times
• Maintaining appropriate audit trails and documentation in all instances
• Carry out any other tasks as assigned by the Head of Compliance from time to time.

Requirements

• Strong degree-level academic qualifications
• Minimum 5 years of relevant Compliance experience with familiarity of the relevant AML legal and regulatory requirements such as MAS Notice 626
• Demonstrable understanding of the financial market
• Good knowledge of products/services offered by a bank to clients
• Evidence of drive, curiosity, good judgment and good attention to detail
• Rigorous, well-organized with a structured and logical approach

Job scope and responsibilities

1. To carry out structural and civil works inspection progressively and proactively

2. Able to spot safety infringement or near misses on site and report to safety team on time

3. Experienced in structural steel inspection

4. Must be able to read and interpret structural plans and details

5. Willing to work night shift

6. A team player and possess good technical knowledges in structural concrrete and post-tensioning works

7. Able to draft simple daily reports, progress report and inspection reports.

Requirements:

• Registered RTO with valid certificate issued by BCA/ JAC (IES-ACES)
• Degree/diploma with specialization in a relevant technical field.
• At least 5 years of working experience on site

1. The RTO Shall supervise all civil, structural and geotechnical building works, including structural elements for architectural work, building services, electrical and mechanical (M&E), and specialist engineering works for compliance with the PUB/LTA’s requirements and other authorities’ and agencies’ requirements for permanent works and temporary works.

2. The RTO shall be independent and energetic to perform permanent shift work or late night supervision and project management work.

3. The RTO shall be competent with all necessary Ministry of Manpower WS requirements e.g. Work-At- Height (WAH), Lifting work, Permit-To-Work (PTW) etc.

4. The RTO shall possess high proficiency in MS Excel, Power-point and maintaining of proper daily work progress record.

Why us?

• 5 days’ work week
• German MNC
• Bonuses

Job description:

• Dealing with clients on incoming queries, ensuring timely and effective execution of customer orders, handling stock allocation, processing of delivery orders and invoices.
• Keeping record for import & export documents (Certificate of Origin, Letter of Credit & Shipments)
• Receiving claims from clients and provide reception duties for incomings calls
• Dealing with forwarders to arrange pickup, fumigation, perform bookings and advise shipment details to customers
• Experience in import & export and customer services for freight forwarding industry

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Sat 8:30 a.m. - 12:30 p.m.

This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting Service Advisor's & Call agents ensure cleanliness and smooth operation of the centre and any adhoc tasks assigned by the customer service Manager).

Job Scope

• Attend to the needs of the customer’s professionally and quickly such that the customer’s waiting time is kept to the minimum.

• To assist in completion of payment transaction according to agreed terms before releasing vehicle.

• Provide assistance and support to Service Advisor's/Call agents/Customer Service Executive

• Walkabout in service centres and observe cues from customers

• Speak to customers waiting at the service lounge and perform upselling whenever possible

• Assist with inbound/outbound calls and making appointment booking for customers to visit the service centre.

• Do a follow-up call on no-show booking customers to fix another appointment booking date.

• Assist to answer all telephone calls within 3 rings in a courteous and pleasant tone and voice with appropriate greeting, salutation where appropriate, announcement of company name and personal name.

• Transfer the calls in a professional manner where the other party is being informed of the transfer and the extension that they are being transferred to.

• Record messages accurately from customers and follow-up with SAs to ensure that messages/ calls are replied.

• Assist in the daily operation of the reception.

• Assist with collation of intake reports.

• Assist Customer Service Executive in handling 1st level of complaint cases

• Assist with cashiering and document submission to finance and respective managers

• Handle non-booking walk in customers tactfully to uphold customer service level standards at all times.

• Any adhoc tasks assigned by customer service Manager

Knowledge & Skills

• Preferably Diploma Holders who specialized in Customer Service

• Minimum 3 years working experience in relevant customer service industry.

• Proactive and independent with positive attitude.

• Customer Oriented with good attitude and good team player

• Good interpersonal skills to communicate with internal stakeholders and customers

• Problem solving skills

Job Responsibilities:

· Implement and monitor Workplace Safety & Health (WSH) practices at work sites.

· Conduct regular WSH inspections and ensure follow-up actions are taken to maintain safety compliance.

· Ensure all health and safety policies, procedures, rules, and regulations are adhered to, regularly reviewed, updated, and effectively communicated.

· Ensure the company fulfills its statutory obligations regarding health, safety, and welfare at work, including statutory training and reporting requirements.

· Oversee the completion and periodic review of risk assessments for all work equipment and operations.

· Document, investigate, and implement improvements for all reported accidents.

· Coordinate the development and implementation of health and safety policies, work systems, and procedures.

· Conduct inspections of project sites to verify that safety measures are consistently enforced.

Job Requirements:-

• Possess relevant safety certificates (Eg Advanced Certificate in WSH, Safety Officer's Course or equivalent)
• Minimum 5 years of relevant working experience in Building Construction
• Familiar with ISO45001, ISO 9001 & ISO 14001

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.