AML Transaction Monitoring

• To review and investigate system-generated or any alerts, to determine the next course of action
• Conduct further investigations, if necessary, by engaging relevant stakeholders to obtain the required information to ensure proper closure
• To close the alerts promptly and maintain proper documentation on the rationale of the closure
• To assist the Team Lead for key reporting to management and various stakeholders

Other function(s)

• Work closely and support other AML compliance teams to strengthen and further mitigate residual AML/CFT risks
• Work with other business units to foster good working relationship to increase the level of AML/CFT awareness
• Perform any task or participate in projects as required by management
• Work closely, and support other teams within the Compliance Department

Job Description

1.Assist teachers in the preparation of teaching and learning resources and specimens needed.

2.Assist in the preparation of resources for science practical examinations.

3.Maintain all live specimens and laboratory equipment.

4.Conduct periodic stock-taking on laboratory supplies in science laboratory and advise Science HOD / LH on stock level

Conduct daily cleaning of the Life Science and Physical Science laboratories.

Our client is a Real Estate Industry. Due to their current expansion plan, they are looking for a Admin Officer to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Respond to all customer-related inquiries and provide timely updates to clients within a specified time frame.
• Coordinate with external vendors to ensure smooth processes related to clearance and transactions.
• Monitor and manage key accounts and reports, ensuring accurate tracking of flagged issues.
• Support backend operations for customer loyalty and rewards programs.
• Handle various administrative tasks and provide assistance for ad-hoc projects as required.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Responsibilities:

• Assist in office facilities and maintenance requirements by scheduling, assigning and follow up with vendor/contactors on work progress
• Undertake and oversee office renovation projects and work with various vendors/ contractors to ensure completion
• Assist in enhancing office efficiency by planning and implementing office systems, layouts, and safety equipment’s procurement
• Recommend any improvements to reduce cost or increase efficiency of the facilities services
• Responsible in the general office management like yearly carpet and office cleaning service
• Assist with Building Management FSM to conduct and coordinate fire drill - CERT exercise
• Support Production and Engineering departments on facilities maintenance, not limited to yearly disposal of expired chemical and damaged equipment under the compliance procedure
• Track and update planned preventive maintenance schedule. Manage quarterly/ yearly renewal and compliance of necessary building and facilities permits and inspections
• Organize and maintain proper facilities management documentation and records
• Provide Office Admin support

Requirements:

• GCE ‘N’ Level or above
• At least 2 years of relevant working experience in Singapore
• Proficient in MS Office software
• Bilingual in both English and Mandarin to liaise with Chinese counterpart
• Possess good interaction skills and able to communicate with people at all levels
• Strong coordination and multi-tasking skills
• Able to work fast-paced environment and complete assigned tasks within schedules
• Willing to do hands-on work such as packing, checking and organizing stock items
• Responsible, committed, and independent
• Positive work attitude and keen to acquire new knowledge for self-improvement

HOW TO APPLY

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Salary Overview
* Monthly gross up to $2,800
* Joining Bonus gross up to $5,000 (join on Dec)

Benefits:
* Annual leave
* Medical leave
* Medical insurance coverage
* Yearly dental benefits

Responsibilities:
* Screening and pat down search of passengers or staffs
* Screening of baggages through x-ray
* Performing duties at screening area and access control points

Requirements:
* Min GCE “N”, ‘O” , Diploma
* No experience required
* Able to work shifts (work 4 days off 2 days)
* Can choose -Permanent morning / night shift available

Send your CV to [email protected]

Sales Executive [Freight forwarding Industry]

Working hours: Monday to Friday 9am to 6.30pm
Office Location: Changi Airfreight Centre
Salary Range: $3,000 - $4,000

Job Responsibilities:

• New business/ clients’ development
• Ability to market & promote the company’s services
• Prepare quotations & sales proposals
• Swift follow-up & negotiations with clients
• Maintain good business relationships with new clients

Job Requirements:

• Proficient in Microsoft Office (MS Word / Excel / PowerPoint)
• Working 3 years’ experience in freight forwarding/logistics industry preferred
• Possess own vehicle is a plus

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Logistics Officer to join their Warehouse Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Oversee inbound and outbound logistics to ensure on-time deliveries.
• Prepare precise shipping documents while adhering to regulations and L/C guidelines.
• Promptly send shipping documents and notify importers.
• Investigate and address logistics-related claims efficiently.
• Keep SAP records up to date with high accuracy.
• Ensure the integrity of both digital and physical records.
• Produce detailed and timely logistics reports and documentation.

Requirements:

• Min 2 years of warehouse operations experience
• Proficient in Microsoft Officer
• Min O Level

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

• Letter Of Credit / LC Exp
• Import / Export Documentation Exp
• Trading MNC

Job Scope:

• Prepare import / export shipping documents based on L/C, Certificate of Origin, Customs/Insurance declaration
• Monthly delivery / sales reporting
• Liaison and coordinate with suppliers, customers and forwarding agents to ensure smooth and timely cargo delivery
• Prepare Sales and Purchase contracts
• Provide admin support to the department

Requirements:

• Possess a Degree / GCE O / N Levels
• Possess minimum 2 - 5 years' Shipping Documentation & Letter Of Credit / LC experience
• Good communications and interpersonal skills
• Proficiency in MS Office (Words, Excel & PowerPoint)

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

If you enjoy helping others and being part of an organization that makes a real difference, this is the place for you!

You’ll play a key role in ensuring our education center runs smoothly and efficiently, giving you the chance to directly support our mission.

About the Academy:

We are a social enterprise focused on igniting curiosity and fostering lifelong learning. Specializing in Phonics and Math, we are passionate about making education impactful and accessible. Our team creates a supportive community for students and their families, helping each learner grow academically and personally through innovative teaching methods.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Handle inquiries about our Phonics and Math programmes, both in person and through online platforms
• Update the student attendance system and maintain accurate records
• Process school fees through our digital systems
• Upload weekly class photos and curriculum slides onto the online portal
• Assist in planning and organizing SkillsFuture training courses
• Maintain a welcoming, clean, and organized environment at the center

Working Hours:

• Mondays: 9:30 AM – 6:30 PM (Tuesdays: ½ Day, either AM or PM off)
• Fridays: 9:45 AM – 6:45 PM
• Saturdays & Sundays: 8:00 AM – 7:00 PM
• Off Days: Wednesdays and Thursdays

What You’ll Bring:

• A positive, proactive approach to customer service and operations
• Strong communication skills for interacting with parents, students, and staff
• Experience in customer service, particularly in educational settings, is a plus!
• Tech-savvy, comfortable managing online systems and processes
• Ability to multitask in a fast-paced environment

Why Join Us?

• Be part of a social enterprise that is shaping the future of education
• Enjoy a balanced 4½-day work week, giving you more time to recharge
• Grow with a supportive team that values your contributions

Apply Now!

If you're ready to shape young futures and grow your career with us, don't wait!

We review applications quickly, so seize this opportunity today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

FINANCE OFFICER (AR)

Location: Tuas (West)

Working Hours: 5 Days Work Week (Mon-Fri), Office Hours (8.30am to 5.30pm)

Remuneration Package:

• Basic Up to S$ 2,700
• Performance Bonus (~3 months)
• Flexi Dollars S$ 800

Responsibilities:

Billing and Invoicing

• Maintain an up-to-date billing system and generate accurate invoices in a timely manner.
• Ensure invoices are sent to customers promptly.

Payment Collection and Reconciliation

• Follow up on payments to ensure timely collection and proper allocation.
• Perform account reconciliations.

Credit Control and Reporting

• Conduct billing, collection, and reporting activities within specified deadlines.
• Monitor customer accounts for non-payments, delayed payments, or irregularities and take appropriate actions.

Database and Records Management

• Maintain accurate and updated customer records in the database.
• Reconcile accounts and resolve payment discrepancies.

Receipt / Cash Management

• Follow established procedures for processing receipts and cash handling.
• Process payments and prepare bank deposits efficiently.

Customer Service

• Investigate and resolve customer queries in a professional manner.
• Address inquiries from customers and sales personnel promptly.

Ad-Hoc Tasks

• Undertake other duties or projects as assigned by the immediate supervisor.

Requirements:

• At least GCE O Levels or Certificate in accounting or bookkeeping
• Minimum 1 year of accounts receivables and general accounting experiences
• Proficient in relevant ERP systems (Esker or Microsoft Dynamics 365 (AX))
• Knowledge of regulatory standards and compliance requirements
• Attention to detail and accuracy
• Time management and organizational skills

Please be notified that only shortlisted candidates will be notified.

Ian Fong | R22106545

Recruit Now Singapore Pte Ltd | EA No: 21C0845

• Permanent Full Time
• Basic $2700 to $4400 + Shift allowances + Join Bonuses ($35,000)
• Working location: Island Wide, Singapore
• Permanent 12 hours shift (Morning / Night)
• Full Training Provided (Training allowances provided)

Job Responsibilities:

• Protection and Escorting: Provide protection and escort services for VIPs and business partners.
• Security Enforcement: Conduct security enforcement and screening duties to maintain a safe environment.
• Traffic and Crowd Control: Manage traffic flow, crowd control, and access control to ensure public safety and order.

Requirements:

• Strong communication and interpersonal skills.
• Ability to remain calm and composed in stressful situations

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Chan Kam Hui (R24125233)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibilities:

• Execute service and maintenance workflows efficiently.
• Coordinate with client representatives on all service/maintenance matters.
• Assist the supervisor in organizing teams for service tasks and delegating responsibilities.
• Manage daily client interactions, ensuring their expectations are met.
• Support the supervisor in troubleshooting and timely completion of security system services.
• Understand each client's business to ensure high customer satisfaction.
• Ensure all work complies with Workplace Safety and Health Act regulations.

Requirements:

• Minimum Nitec in Electrical/Electronic Engineering.
• At least 2 years of working experience in related field.
• Requires knowledge and practical experience with security systems (e.g., Integrated Security Management, Card Access Control, Intrusion Detection, and CCTV systems).
• IT/Network/Server knowledge is a plus.
• Transport allowance provided.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

• Permanent Full Time
• Basic $2700 to $4400 + Shift allowances + Join Bonuses ($35,000)
• Working location: Island Wide, Singapore
• Permanent 12 hours shift (Morning / Night)
• Full Training Provided (Training allowances provided)

Job Responsibilities:

• Protection and Escorting: Provide protection and escort services for VIPs and business partners.
• Security Enforcement: Conduct security enforcement and screening duties to maintain a safe environment.
• Traffic and Crowd Control: Manage traffic flow, crowd control, and access control to ensure public safety and order.

Requirements:

• Strong communication and interpersonal skills.
• Ability to remain calm and composed in stressful situations

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Chan Kam Hui (R24125233)

EA Recruitment Pte Ltd

EA License No: 21C0492

Accounts Clerk is responsible for keeping and interpreting financial records for a wide range of finance-related tasks and recording financial transactions pertaining to a business.Under direction, to perform professional accounting and fiscal work including establishing and maintaining fiscal records and preparing accounting, statistical and narrative reports; and to improve existing accounting processes.

Job Scope

· Handling full set accounts and month end financial reporting

- Ensure timely and accurate month end and year end financial closing processes

· Prepare audi schedules and management reports

· Manage accounts payable and accounts receivable

· Prepare month-end balance sheet reconciliation, bank reconciliation and accounts supporting schedules

- Prepare Commission computation

· Prepare quarterly GST submission and income tax schedule

· Attend to internal and external queries and requests (e.g. tax, internal audit, external audit, etc)

· Other ad-hoc assignments

Job requirement

· Minimum Diploma in Accountancy or its equivalent

· Minimum 3 years of accounting experience in handling full set of accounts independently

· Audit experience is an added advantage

· Excellent knowledge in Excel

· Organized, meticulous, patient, and proactive

Job Scope :

- Manage the day-to-day Accounting operations including A/R, A/P, Revenue Recognition for specific products.

- Assist to ensure closing of books within the timeline and review of any manual entry for adjustment.

- Approval of workflows for payments after preparing disbursement slips in system.

- Preparation of the internal monthly analysis report for the assigned sections/products.

- Prepare Consolidation package with workings (quarterly).

- Assist in Audit (Internal and External), prepare FS notes workings.

- Prepare Corporation Tax workings and assist in tax query.

- Involve in other tax matters like Transfer Pricing documentation and Global Trader Programme as well as withholding tax.

- Support as a team member, for cover of duty and any miscellaneous projects and tasks

Requirements:

- Degree in Accountancy or equivalent

- 1 - 2 years of relevant experience

- Good understanding in SB-FRS and Corporate Tax

- Proficiency with MS Office applications.

- Meticulous to ensure accuracy of reports

- Good communication skills both written & verbal.

- Ability to multi-task and able to work well as a team member

Responsibilities

* Handle full set of accounts for a group of companies

* Perform government subsidy reconciliation across companies

*Analysis and preparation of monthly management reports

* Work with centres to set and achieve financial goals and metrics

* Provide financial and accounting leadership to junior accounting staff

*Participate in financial reviews and audits

Requirements

* Degree/Diploma in Accounting or equivalent

*Relevant work experience as an Accountant especially in a related industry

*Knowledge of bookkeeping best practices and finance regulations

* An ability to concentrate , work quickly and accurately to meet deadlines

* Hands-on experience with MS Excel and accounting software (eg. MYOB)

* Good organisation and filing skills

* Ability to handle sensitive, confidential information

*Honest, discreet and trustworthy

_______________________________

* Only Singaporean need apply.

• Managing client relationships: Account managers are responsible for maintaining and expanding relationships with clients, and ensuring customer satisfaction. They act as a liaison between the client and the company, and work to ensure the client's needs are met.
• Managing sales: Account managers are responsible for managing sales, including generating and forecasting sales pipelines, setting sales targets, and overseeing account representatives.
• Preparing reports: Account managers prepare reports on accounts and transactions, and may also present business and account updates to clients and management.
• Project management: Account managers may lead project management activities.
• Data collection and analysis: Account managers may collect and analyze data related to clients.
• Resolving customer complaints: Account managers may resolve customer complaints and disputes.
• Working with internal teams: Account managers work with different internal teams to ensure clients' needs are understood and met.

Account managers should have excellent communication and negotiation skills, and be customer service oriented. They may also need to be familiar with CRM software and MS Office

Job Descriptions:

• Has of Companies (Account payable, Accounts Receivable, General Ledger)
• Data entry and invoice processing including credit control and collections
• Handle banks reconciliation and other bank-related matters
• Follow on payment status and prepare statements of accounts to vendors & customers
• Handle and disbursement of petty cash claims
• Preparation for quarterly GST submissionndle accounts for LexBuild Group
• Liaise with external parties (auditors, tax agents, corporate secretary) on all related matters
• Assist in monthly and quarterly financial and management reporting
• Maintain an efficient and systematic filling system
• Handle inventory costing and perform stock take.
• Any other ad hoc accounting and administrative duties as assigned from time to time.

1. Accounts Payable and Receivable. Process invoices, payments, and receipts related to accounts payable and accounts receivable functions. This includes accurately recording transactions, reconciling accounts, and ensuring timely payments and collections.
2. General Ledger Maintenance. Assist with the maintenance of the general ledger by recording financial transactions, posting journal entries, and updating ledger accounts. This involves ensuring the accuracy and integrity of financial data in the general ledger.
3. Financial Reporting. Support the preparation of financial reports, such as income statements, balance sheets, and cash flow statements, under the guidance of the accountant. This may involve gathering data, performing calculations, and organizing information for reporting purposes.
4. Bank Reconciliation. Reconcile bank statements with the company's accounting records to ensure that all transactions are accurately recorded and accounted for. This involves comparing bank balances, identifying discrepancies, and resolving any outstanding items.
5. Budgeting and Forecasting. Assist in the budgeting and forecasting process by gathering relevant financial data, analyzing trends, and preparing budget schedules and reports. This may include variance analysis to compare actual performance against budgeted amounts.
6. Financial Analysis. Conduct financial analysis to assess the company's financial performance and identify areas for improvement. This may involve analyzing financial ratios, profitability metrics, and other key performance indicators to provide insights to management.

• Building relationships: Developing long-term relationships with clients and connecting with key stakeholders
• Managing accounts: Ensuring accounts are within budget and meet client needs
• Communicating with clients: Handling customer inquiries and requests, addressing concerns, and resolving conflicts
• Collaborating with internal teams: Working with other departments to ensure client needs are met
• Generating reports: Creating progress reports for clients and senior leaders
• Identifying opportunities: Identifying opportunities for upselling, cross-selling, and renewals
• Monitoring budgets: Monitoring client budgets and explaining costs or expenditures
• Following up with clients: Ensuring clients are satisfied with the company's products or services
• Contributing to sales strategies: Assessing product results, monitoring competitive products, and analyzing customer reactions

• Managing client relationshipsAccount managers are the main point of contact between a client and a company, and are responsible for ensuring that clients are satisfied and receive the support they need.
• Managing salesAccount managers are responsible for managing sales, including setting sales targets, generating and forecasting sales pipelines, and making regular sales performance reports.
• Resolving customer complaintsAccount managers are responsible for resolving customer complaints and disputes by providing effective solutions.
• Working with internal teamsAccount managers work with different internal teams to ensure that the client's needs are understood and met.
• Attending client meetingsAccount managers attend client meetings and are available to speak with clients whenever they need to get in touch.
• Leading project managementAccount managers may lead project management activities.
• Delivering presentationsAccount managers may deliver presentations to clients or to the company's management.

Account managers should have excellent communication and negotiation skills, and be customer service oriented. They should also have good product knowledge, and be familiar with CRM software and MS Office

Responsibilities:

• Accounts Payable Processing: Handle day-to-day financial transactions, including vendor invoices and expense reports. Resolve invoice discrepancies promptly to ensure timely payments.
• Compliance Check: Ensure all AP transactions comply with company policies and regulatory requirements, including GST.
• GST Reporting: Support the preparation and filing of GST reports, ensuring compliance with tax regulations.
• Bank and Reconciliation: Regularly match bank statements to AP records, ensuring all payments are accurately recorded.
• Invoice Verification & Collaboration: Ensure the accuracy and completeness of invoices and supporting documentation. Collaborate with internal teams to verify purchase invoices and obtain necessary approvals.
• Sales Tax Invoice Preparation: Prepare sales tax invoices in compliance with regulatory standards.
• VAT Filing: Assist in preparing and filing VAT returns.
• Online Payments: Prepare and process online payments, ensuring approvals and maintaining organized payment records.
• Month-End and Year-End Support: Assist in closing activities by ensuring transactions are accurately accounted for.
• Fixed Asset Management: Update and maintain fixed asset records, including tagging, schedules, and expense tracking.
• Process Improvement: Identify and recommend ways to improve AP processes, such as automation tools or updated workflows, to enhance efficiency and accuracy.
• Documentation and Filing: Maintain clear and organized records for all AP transactions.
• Ad-Hoc Duties: Perform other tasks as assigned to support the team.

Requirements:

• Qualifications: Degree or Diploma in Accounting with at least 3 to 5 years of relevant experience in Accounts Executive and Finance.
• Knowledge of Regulations: Familiarity with financial regulations, including GST compliance.
• Software Skills: Proficiency in accounting software such as Xero and Adobe Acrobat, and strong Excel skills, including pivot tables and formulas. Experience with foreign currency transactions is a plus.
• Attention to Detail: Ability to manage multiple invoices, track due dates, and maintain accurate records to avoid errors.
• Problem-Solving: Skilled in resolving issues like duplicate invoices, incorrect charges, and vendor disputes.
• Communication: Strong verbal and written communication skills for interacting with vendors and team members.
• Independence and Prioritization: Ability to work independently, prioritize tasks, and meet deadlines with minimal supervision. Fast learner with a proactive attitude.

Do drop us your CV @ [email protected] .Only successful candidates will be notified to proceed to the next round.

Trans-Euro provides manpower, logistical, operational, and consultancy services to companies in the process sector, specifically waste management companies.

Services we provide include but not limited to:

• Rental and leasing of commercial vehicles with drivers (prime mover, hook lorry, vacuum trucks, lorries, and box lorries)
• Repair, maintenance, and rental of heavy machinery and iso-tanks

What we offer

In order to keep pace with its growth and expansion, the company is looking for highly motivated and passionate individuals to join the team.

Your Key Responsibilities include:

• Prepare full set monthly management accounts and related schedules timely
• Prepare year-end statutory report, tax computation, GST reporting, government surveys, and reporting.
• Payment and billing processing
• Administration of contracts database and project cost tracking
• Cash flow management
• Participate in the preparation of budget and forecast
• Liaise with auditors, tax agent, company secretary, and bankers
• Ensure compliance with Company Policies, Processes, and Procedures
• System and processes – Assist in processes and system implementation when required; continue to streamline and automate tasks to ensure improvement and efficiencies
• Any ad-hoc duties as assigned

Qualifications and Job Requirements:

• Bachelor’s degree in Finance/Accounting or relevant discipline or ACCA
• Good knowledge of Singapore Financial Reporting Standards, corporate tax, and GST rules
• Minimum 5 years of relevant work experience in a similar role
• A self-starter who is able to plan, organize and take initiative to meet job objectives and deadlines independently
• Self-motivated, resourceful, hands-on, and meticulous

An Establisted Shipping Company based in Singapore & China is looking for Accounts Assistant

• Min Diploma in Accounting

• Responsible for invoicing / partial accounts

• Experience in Shipping Industries will be advantage

• Knowledge of QuickBooks is preferred

• Committed & Meticulous with an eye for detail

• Dedicated & hard working

• New school graduate are welcome to apply

Objectives of this role

• Serve as the main point of contact in all matters related to client concerns and needs
• Build and strengthen client relationships to achieve long-term partnerships
• Maintain accurate client records, keeping track of any contract updates and renewals
• Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
• Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients

Responsibilities

• Handle inquiries and requests from customers and address their needs
• Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
• Meet regularly with other team members to discuss progress and find new ways to improve business
• Generate progress reports for clients and senior leaders within the organization
• Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly