Responsibilities:

• Efficient Document Organization: Organize and pack various documents and invoices to ensure easy accessibility and retrieval.
• Daily Sales Bill Review: Thoroughly examine daily sales bills to ensure accuracy and compliance with company standards.
• Precise Voucher Counting: Conduct precise counting of vouchers to maintain accurate financial records.
• File Maintenance: Manage and maintain files, ensuring documents are appropriately labeled and stored for easy retrieval.
• Accounts Receivables Support: Assist in the monthly closing process for Accounts Receivables, contributing to the financial integrity of the organization.
• Administrative Assistance: Undertake administrative tasks to support the smooth functioning of the department.

Requirements:

• Proficiency in Microsoft Excel: Demonstrated proficiency in Microsoft Excel to handle data effectively and efficiently.
• Attention to Detail: Strong attention to detail is crucial for maintaining accuracy in document organization and financial tasks.
• Organizational Skills: Ability to organize tasks and manage time effectively in a dynamic work environment.

Location: Henderson Road, Singapore

Interested candidates can Whatapps +65 90850773

EA License 22C1383

EA Personnel R22110043

Job Description:

· Handle full set of accounts and finance functions in accordance to statutory requirements, company policies and procedures

· Prepare monthly journals, management accounts, balance sheet reconciliations

· Responsible for monthly and year-end closing

· Prepare regulatory / internal reporting, premium aging analysis and bad debt provisions

· Prepare audit schedules, GST report, corporate taxes

· Prepare GL journal entries and bank reconciliation

· Manage day-to-day accounts payable & receivable functions

· Prepare and review MAS and Management reports

· Handle statistics surveys and statutory matters

· Keep abreast of key changes in accounting standards and tax regulations

· Prepare monthly submission of CPF and yearly IR8A

· Handle petty cash reimbursements & expenses claim

· Assist in any Ad hoc assignment

Job Requirements:

· Diploma in Accountancy or any relevant accounting qualifications

· High level of integrity, takes accountability of work and has a positive attitude

· Able to work independently in meeting deadlines, meticulous and a good team player

· Preferably able to start work immediately or short notice.

Email: [email protected]

S$3,000 to S$4000 Monthly

Key Duties & Responsibilities

• More focus on administration management, report to Head of HR and Admin at headquarter (Hong Kong).
• Managing the day-to-day administration functions including but not limited to procurement of office equipment and office supplies, filing, office equipment maintenance, stationeries supplies, courier arrangement, etc.
• Provide clerical and administrative support to the team.
• Take care of guests and visitors for meetings and organize staff meetings and office events.
• Assist headquarter IT and Finance department on business related matters.
• Handle staff's attendance record, on board process and personal data management.
• Assist on Senior Management's schedule management.
• Handle staff welfare management.
• In co-ordination with admin team in headquarter, assist in ad hoc tasks as required.

Requirements and Qualifications

• Bachelor’s degree or equivalent.
• 1-3 years' relevant experience in administration.
• Self-motivated, proactive, analytical and independent.
• Excellent time management skills, can work independently, able to multi-task and prioritize workloads within tight deadlines.
• Fluent in both spoken and written English and Mandarin.
• Profound MS Office skills.
• Immediate available is highly preferred.

Job Description:

• Manning of the officer tower reception counters and retail mall information counters –including basic operations of systems e.g. office turnstile, BI CRM
• Assist with shopper's requests at Customer Service Counters.
• Ensure all CX-related reports are accurately recorded – inventory, redemption transactions, shift reports, lost & found, enquiries log.
• Resolve receipts disputes by liaising with merchants and shoppers.
• Engage shoppers during counter visits on the Suntec+ loyalty program.
• Respond to Live Chat and online enquiries, including feedback related to general enquiries and points accreditation.
• Assist with tenant liaison for the following:
• Calls to tenants to promote lease of Space & Ad Sites (KPI: Call rate and leads churned)
• Engagement with tenants for participation (promos, deals, physical activations) in upcoming campaigns
• Engage and train tenants in Suntec+ onboarding, including basic program training.
• Response to in-bound causal leasing enquiries for atrium space through online platform
• Follow up on leasing leads for pushcart and vending machines
• secure booking of pushcarts and vending machines, subject to approval of merchandise category by Revenue team (KPI: Closing rate).
• Site walk and inspection of vendor operations.
• Assist with tenant liaison for the following:
• i) Calls to tenants to promote lease of Space & Ad Sites (KPI: Call rate and leads churned)
  ii) Engagement with tenants for participation (promos, deals, physical activations) in upcoming campaigns
  iii) Engage and train tenants in Suntec+ onboarding, including basic program training

Job Requirements:

• Diploma in Hospitality, Marketing Communication or Business Administration
• Positive attitude, pleasant personality, and a team player
• Able to work in a fast-paced environment and has a passion for service
• Be on the departmental standby roster and be present for duty if required, unless excused due to valid extenuating reasons.
• Able to perform rotating shifts and willing to work on weekends and Public Holidays.
• No visible tattoos.

Responsibilities

• Full sets of AP and AR processing
• Prepare monthly reports, journal entries and balance sheet account reconciliation
• Assist with the processing of payment invoices
• Ensure invoices, entries and reports are properly recorded and processed in accordance to regulations and policies.
• Input entries into SAP system
• Assist in any additional accounting administrative work
• Any other ad-hoc tasks assigned

Requirements

• Accountancy/Finance Diploma/Degree

Interested candidates, please email your resume to:

[email protected]

CEO: R1104482

Revenue Control Officer

The Role

• The purpose of the role is to process transactions relating to work in progress and billing under the direction of the Revenue Control Manager.
• Reports to the Revenue Control Manager.

Main duties and responsibilities

• Perform transfers of time and disbursements.
• Update billing status of matterts and input estimates for reporting purposes.
• Chase up/delete of outstanding pre-bills.
• Ensure approved invoices are sent out to the clients before month-end.
• Issuance of credit notes where applicable.
• E-billing of invoices as and when required.
• To liaise with billers in other offices on billing for associated matters.
• Where time has not been recorded, follow up with lawyers concerned.
• Support lawyers on their queries or requests for matters' status.
• Provide cover for other team members in their absence.
• Perform other ad-hoc duties as required.

Skills and Experience Required

• 3 years' working experience with relevant experience in finance, preferably from a legal or professional service or finance service sector.
• Strong technical skills including strong working knowledge in Excel, Word and a billing system (SAP preferred).
• Should possess drive and persistence to facilitate meeting office targets and deadlines.
• Flexible and adaptable.
• Strong attention to details.
• Ability to keep calm under work pressure.
• Strong team player.
• Should be flexible in working overtime as and when required.

Job Description:

• Liaising with the Site Management or Property Owners to ensure that work is carried out smoothly with minimal inconvenience caused.
• To deal with requests and handling complaints, conflicts and feedback pertaining to the project. (E.g. From the Public, Site Management and/or Property Owners)
• Ensuring that work carried out at the site is in accordance with the requirements by the Management or Property Owners.
• Preparing and sending annexes, letters or reports to the relevant Authorities as and when needed.
• Ensure that notices are put up at the sites to keep the public informed of the works being carried out.
• Perform daily administrative support relating to the sites' operations.
• Perform all other duties or tasks as assigned by superior.

Requirement:

• Min 3-5 years of relevant experience in the Construction industry.
• Meticulous and attentive to details.
• Able to work well independently and in a team.

Job Scope:

• Repacking of goods received into customized smaller packs
• Loading and unloading goods from delivery vans or lorries
• Checking that the correct quantity and type of goods have been received
• Recording any damaged, missing or faulty goods
• Moving the goods to the correct area in the warehouse
• Using Computerized systems, barcode scanners and other technology to record goods movement
• Support warehouse operation

Job Requirements:

• Hard working and willing to learn with positive attitude
• Good team player and able to work independently
• Able to cope in a fast-paced environment and ever changing priorities
• Experience in store operation flow, pick, pack and label etc
• Can start immediate or within short notice

Others:

• Working hours: 9:00am - 6:00pm
• Working days: 5 days a week ( Monday to Friday)
• Medical and dental benefit

Qualified or interested candidates, kindly click the apply button

Job Responsibilities:

1) Handle customer enquires channels via direct face-to-face interactions, hotline, WhatsApp, messages, emails and social media etc effectively.

2) Disseminate customer enquiries to appropriate sales staff for follow-up.

3) Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

4) Provide product, delivery, membership and promotion information including solution and consultation to customer with salespersons.

5) Arrange product collection, delivery appointment, refund, product exchange and follow up.

6) Liaising with various departments to ensure customer issues are resolved in a fast and timely manner.

7) Any other duties as assigned by the superior.

Job Requirements:

1) Ability to liaise with customers over the customer enquires channels in a professional manner.

2) Manage customers’ feedbacks or complaints efficiently in a timely manner.

3) Possess excellent computer skills especially Google drives, Google sheets and internet.

4) Possess excellent customer service handling skills with good attitude, positive mindset and a good team player.

5) Willing to work in Retail hours 12.30pm – 9pm/6 days

6) Those with some customer service background will have an added advantage.

7) Those without experience but with keen interest in handling customers and IT Savvy especially in Google Sheets, Google Drives are welcome to apply.

8) Able to commence work within short notice.

9) Candidate must possess O level/Nitec/Higher Nitec/Diploma in Customer Service or its equivalent.

Personal Care Officer (Buangkok) - Training Provided [3770]

Salary : $2,300 - $3,200
Location: Buangkok
Working hours: 5 days Mon to Sun (rotating shift)

• AM Duty shift - 8.30am to 6.30pm
• Day Duty shift - 8am to 8pm (once a month)
• Night Duty shift - 8pm to 8am (Once a month)

Job Responsibilities

• Plan and supervise the care of residents
• Develop and implement programmes and activities for the well-being of residents
• Put up monthly interview records for residents
• Ensure proper maintenance of the Home's equipment
• Ensure the cleanliness of the Home premises

Job Requirements

• Diploma in psychology , social work , counselling or relevant field
• Willing to work rotating shifts including night shift and weekends
• Training provided

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Admin and Accounts Coordinator

Position Type: Full Time, Temporary Employee (Maternity Cover)

Work Location: Tanjong Pagar, Singapore (On-site)

Reports to: Business Admin Manager

Dates of employment: May 2024 - September 2024

The Admin & Accounts Coordinator will be an employee of Move Repeat Pte. LTD, (STRONG Pilates, Yoga Movement Pte. Ltd) and will oversee all the entites under this holding company.

The Admin & Accounts Coordinator role is a vital support role contribuing to the efficient and optmized operation of our HQ office and studios. This role provides support for day-to-day studio management through organizatonal duties, accounts payable and receivable functonality, insurance, and admin assistance, with visibility into business operations and office administration.

This position will be a 5-month maternity leave cover.

This job is for you if you have the following skill set;

• Basic accountancy knowledge

• Good understanding of bookkeeping procedures

• Exceptional attention to detail and accuracy

• Ability to maintain confidentiality

• Database management

• Problem solving skills

• Superb organizational and time management abilities

• Great collaboration and communicatioon skills

• Proficiency with Microsoft Office

• Hands-on experience with accounting software, like XERO will be preferred.

Accounts Payable:

The role of the Admin & Accounts Coordinator will be to provide administrative and clerical support to the organization. The role will include completing payments and controlling expenses by receiving payments, plus processing, verifying, and reconciling invoices.

• Ensure payment of invoices on due dates.

• Ensure accurate paperwork, coding, and approval of invoices.

• Setting up rental payments monthly and managing lease renewals timelines • Processing transaction on XERO (including GIROs)

• Maintain the electronic invoice portal on XERO.

• GL vs SL reconciliation of payable accounts

• Accounts Payable Aging schedules

• Updating all relevant master files to track spends for Suppliers. Especially Master lease

• Lease master update on renewals

• Change of use applications for new locations

• Process refunds (following appropriate approvals)

• Ensuring royalty payments are made on time with supporting documents from the

Business Admin Manager.

• Process and make payments for Withholding Tax.

• Petty cash management and reconciliation – café

• Setup team with bank access and Credit Cards

• Ensure rejected salaries are reported to the Business Admin Manager before the end of the month.

Accounts Receivable:

Collect the correct amounts from clients within the appropriate timelines and provide the necessary support to the ops team throughout those processes.

•Processing, verifying, and posting receipts for services rendered on XERO.

•Work with 3rd Party booking systems to finalise payments following monthly reconciliations.

•Set-up and follow-up on 3rd party issues and payments

•Credit control and management of unpaid invoices

•Maintain the electronic invoice portal on XERO.

•GL vs PL reconciliation of receivable accounts

•Accounts Receivable Aging schedules

•Consolidating Ezypay

•Follow-up on all deposits weekly

•Grant research and assistance on what is available

This role will assist the Business Admin Manager to finalise key financial information around end of month reporting for all studio locations. This includes:

•Timely submission of AP and AR documentation for month end to Accountants.

•Verifying all AP and AR transactions on the DBS bank account

• Manage collection/payment activities such as sending follow-up inquiries monthly.

•Reconcile and record credit-card transactions on XERO.

•Pull together and record Petty cash transactions on XERO.

•Other reporting and analysis as and when requested by the operations and/or finance team.

•Member account management – including liaising with clients regarding their refunds, their events, and other queries that they may have.

•Utilities billing and payments

•Provide recommendations to the management and operational team to improve systems and processes.

•In-studio operational shifts for hands on feedback and trainings

• Follow up on all issues as identified by Managers.

•Assist with Audit queries as and when required.

The role of the Admin & Accounts Co-ordinator will be to ensure the smooth office operations. This will include:

•Administering Corp pass, MOM, MOH and other government accesses

•Controlling correspondence, designing filing systems, and monitoring clerical functions.

•Holder and responsible for all original share certificates

•Managing incoming mail

•Ordering stationery, IT equipment and office supplies on a timely basis.

•All other procurements related to office and studios.

•Development of documentation for new studio administrative needs

•Liaise with the HR Manager to set up and order office equipment for new starters.

•Assisting Growth Team with their admin queries and request

•Additional administrative assistance as necessary

•Organise office and F&A dept meetings and gatherings.

If you are interested in this role, please apply here or email our HR department: [email protected] with your resume and earliest possible start date.

Working Days: 5.5 work week scheduled by manager, need to be able to work weekend. Alternate week: 1 day off, 2 days off

Working Timing: 9am – 6pm / 12pm – 9pm / 2pm – 11pm

Working Location: Around Singapore as job requires frequent movement of different carparks for checking

Candidate Requirement

Require to own a vehicle for work (either motorcycle or car)

- Able to work shifts.

- Able to work on weekends and Public Holidays

- Own a motorbike and a class 3 license

Responsibilities & Duties:

-Patrol carparks and ensure smooth operations

-Handle and report any illegal parking or activities in the carpark

-Carry out enforcement activities (wheel clamp and negotiation)

-To cover carpark personnel in short notice

-Ensure nets machine receipt rolls are topped up

-Any adhoc duties as assigned

• MNC, 5 days, East
• $3500 - $4000, AWS, bonus, medical/dental benefits
• Good staff welfare

Job scope:

• Manage purchase requisition, quote and purchase order documents and processes
• Review the purchase requisition report & check the demand vs material lead time vs MOQ & purchase price
• Raise portal to request sales manager approval for excess PO quantity due to MOQ
• Work with planning on material pulling in to support manufacturing needs
• Managing and follow up the delivery schedule on raw materials to ensure timely delivery
• Source for spot buy / one-time buy on gating materials from the open market
• Handle rescheduling request pull in, push out base on demand
• Manage incoming materials to avoid excess materials holding
• Work on excess PO cancellation with supplier
• Resolve account payable issue
• Shipment arrangement with the supplier
• Request advance payment in the Portal with the Finance for the supplier with advance payment term
• Issue PO and SO for purchases within inter-company
• Update inter-company FG PO and raw material PO & SO delivery commitment in system
• Reschedule the delivery for inter-company FG PO and raw material PO & SO delivery
• Inter-company shipment arrangement with planning team, warehouse and logistic department
• Manage sub-con RFQ
• Update PIR for inter-company.
• Any other duties as assigned

Job Requirements

• Minimum Degree or diploma in Supply Chain, Business Administration, Material Engineering or any Engineering field or equivalent
• Minimum two years experience in EMS/Manufacturing environment
• SAP or EPR knowledge
• Must know PCBA and electro-mechanical.
• Team player with a positive attitude and organized in administrative duties
• Sense of urgency and able to cope in fast pace environment
• Strong negotiation and material management skill
• Able to commence work at a short notice or immediate will be an advantage

Interested applicants, please send your resume to [email protected]

Monday - Friday

9 AM - 6 PM

Paya Lebar

Responsibilities:

• Coordinate month-end closing with the outsourced Shared Service Centre.
• Perform daily accounting duties for both Accounts Receivable and Accounts Payable.
• Manage inter-company transactions and conduct accounts reconciliation.
• Prepare monthly financial schedules and reports.
• Generate weekly/monthly cash flow forecasts.
• Oversee inventory control and management.
• Assist in periodic stock take and maintain the Fixed Asset Register.
• Support year-end audit and tax computation processes.
• Handle ad-hoc projects/tasks as assigned.

Requirements:

• Diploma or above in accountancy with LCCI or related accounting knowledge.
• Minimum of 1/2 years of relevant working experience in commercial sectors.
• F&B experience is highly advantageous.
• Strong interpersonal and communication skills.
• Ability to work independently with a positive attitude.
• Capable of meeting reporting deadlines and working under pressure.
• Proficient in MS Office applications, particularly Excel.
• Good knowledge of Dynamics NAV is advantageous.
• Candidates with more experience and qualifications will be considered for the Senior Accounts Executive position.

Interested candidates please WhatsApp me at 8779 6100 or send in your resume to [email protected]

We regret to inform you that only shortlisted candidates would be notified.

Willie Goh | EA Reg No: R2197853

Swift Search Global Pte Ltd | EA No: 18C9495

• Managing and preparing a full set of accounts for clients’ portfolios.
• Prepare quarterly GST reports for submission.
• Preparation of individuals, sole proprietorship, partnership, corporate, and withholding tax computations for a portfolio of clients and ensure timely completion of deliverables.
• Handle queries from clients and IRAS.
• Able to provide high-quality service to clients.
• Perform any other ad-hoc duties as and when required.

Requirements

• Entry-level candidates are welcome to apply.
• Degree and/or relevant professional qualification in Accounting/ Finance/ Business.
• Accounting software knowledge such as QuickBooks, MYOB, Xero will be an advantage.
• Good communication skills in English and Mandarin. Able to interact with International and Chinese clients
• Well organized and meticulous. Able to multi-task and adhere to tight deadlines.
• Preferably 2 years of relevant experience.

Job description

• Actively conduct risk assessments at the project site and recommend measures to minimize and eliminate possible risks to any person.
• Report on health and safety issues to the Project Manager which includes preparing incident and loss statistics and monthly summary reports.
• Work closely with different teams to implement and maintain a strong safety regime on site.
• Conduct toolbox meetings and ensure the permit to work system in place.
• Ensure project's compliance with all Singapore statutory requirements for Health, Safety and Environment at all times.
• Reporting to the WSH Manager, you will liaise closely with Project Managers on workplace safety, health and environmental issues to maintain a high level of safety at the sites.

Job requirements

• Diploma and above in Safety or relevant
• Registered WSHO by MOM
• Good knowledge of Safety Regulations and Procedures.
• At least 3-5 years relevant working experience in the construction industry (Preferable in LTA projects or other civil works)
• Good team player

Our client is in the government sector. Due to business needs, they are now recruiting an Accounts Assistant to be part of their team for ongoing transformation projects. They are located in the Central – easily accessible.

Responsibilities:

1. Act as a primary liaison for financial and accounting inquiries from other departments.
2. Manage Vendor and Staff records in Finance System.
3. Verify and prepare payments, including staff claims.
4. Reconcile vendor accounts through monthly statements and transaction verification.
5. Record daily transactions for accounts receivables and incoming payments.
6. Prepare sales invoices and update bank deposits.

Requirements:

• Min Nitec in Accounting
• No Exp Required

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R21101676

EA Personnel Name: Ng Zhi Qing Alethea

Our client is a Global MNC, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting an Accounts Assistant to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Ensure timely and accurate billing, follow SOPs, and meet project goals.
• Manage administrative tasks, resources, and budgets for the department.
• Plan and execute daily tasks efficiently for high productivity.
• Assist with purchase orders and invoicing.
• All other adhoc duties as assigned

Requirements:

• Min Diploma in Business or Accounting
• Min 1 year of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R21101676

EA Personnel Name: Ng Zhi Qing Alethea

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Accounts and Admin Executive who can help support us through the next phase of the growth and development roadmap.

Duties

• Assist in all accounting matters and responsible for monthly accounting reconciliation
• Responsible for all payroll functions in the organization
• Data entry for maintenance of proper filing system, ensuring all records are in proper order
• Prepare monthly statement claims, GST, CPF and related bills
• Involved in HR duties such as but not limited to, work pass application, payroll processing and maintenance of Employee files
• Perform general administrative duties
• Other ad-hoc duties assigned

Requirements

• Diploma / Degree in Accounts / HR / Admin related field
• At least 1 year of relevant experience in Accounting firm
• Able to work independently in a fast-paced environment.
• Proficient in Microsoft Excel

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

Email Address: [email protected]

We regret that only the shortlisted candidates will be notified.

ey areas of responsibility

• Responsible for handling full set of accounts, including (AP / AR / GL) & ensure timely preparation/review of monthly accounts and financial statements
• Handle audit & tax queries and provide information as required by external auditors
• Preparation of schedules for all Profit & Loss (P&L) and Balance Sheet (B/S) items
• Monthly closing, Bank reconciliation, and etc.
• Assist in all financial related matters and any ad hoc projects

Requirements

• Familiar with Singapore Accounting Standards and reporting requirements
• Knowledge of accounting software, especially in JDE system is an advantage
• Good interpersonal and communication skills
• Ability to communicate in Mandarin in order to effectively communicate with the stakeholder based in China.
• Candidate should possess at least a Diploma / Degree in Business, Finance, Accounting or equivalent or a professional certification in Finance and Accounting
• Multi-tasking, high commitment and strong sense of urgency towards deadlines
• An analytical mind, disciplined and ability to work independently

You will assist the Shift Supervisor and team members in the enforcement of the Hospital’s rules, regulations, policies and procedures on access, traffic, investigation and crowd control. You will also handle emergency situations and perform other security and fire safety-related duties.

Requirements:

• GCE 'O'/ 'N' Level with at least two years relevant work experience
• NSRS/WSQ certified and possess a valid Security Officer License from the Police Licensing &Regulatory Department
• Has experience in making Public Address (PA) announcements
• Able to handle CERT duties and perform three rotating shift duties
• Preferably with prior work experience in the Singapore Police Force, Singapore Armed Forces, Singapore Prison Service, Auxiliary Police or any other enforcement agency

Risk Analyst

Job Responsibilities:

Manage technology risk management framework, including IT hardware and software

Monitor regulatory requirements

Manage business continuity management framework

Mange outsourcing risk management framework

Coordinate with relevant departments to keep internal policies up-to-date with the latest regulations, including Head Office

Prepare various risk management reports for relevant parties, including the bank, Head Office, regulators and external parties.

Other ad-hoc duties as assigned

Job Requirements:

Degree in Science, Economics, Finance/Quantitative, legal or related discipline with at least 1 year of relevant experience

Proficient with Microsoft Office (Word, Excel PowerPoint) and strong interpersonal skills for collaboration and/or challenge as appropriate

Solid analytical thinking and project management skills with ability to work autonomously and adapt to shifting priorities

Detail-oriented, organised, adaptable, able to multi-task and work under pressure

Ability to converse and write in Korean & English is preferred to communicate with Head Office and other internal stakeholders

• Perform and oversee the smooth operations of front desk including but not limited to check in, check out, currency exchange, room change, audit balances, daily reports according to establish policies and procedures.
• Perform and oversee the smooth operations of Hotel Communications Team including but not limited to answering internal and external phone enquiries, email enquiries, liaising with various departments to fulfil the enquiries and record keeping of enquiries.
• Be knowledgeable of all special promotion procedures for programs such as Seasonal Packages, Frequent Flyers Programs, and Loyalty programs.
• Attend to guest’s complaints, enquiries and requests in a timely and courteous manner and report to Manager.
• Ensure that the front desk work area, lobby, entrance and Communications Office is kept clean and in an orderly state at all times.
• Attend shift briefings to ensure hotel activities and operational requirements are known.
• Ensure proper communication and handover through the Handover Log or any other communication tools for information/requests to colleagues and supervisor.
• Assist in the smooth operations of Front Desk and Communications Team adhering to respective policies and procedures
• Perform any other job tasks as assigned by the Manager.

Being at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression.

Responsibilities

• Ensure checking-in and out is done promptly and efficiently in accordance to the procedure of the Hotel
• Give a warm welcome to guests on arrival and register them as well as issuing room keys by using the appropriate standards
• Interact and attend to guest’s enquires
• Handle cashiering duties
• Maintain the filing system and required reports
• Handle guest reservation using Opera system
• Provide information about amenities, major attractions and hotel services.
• Anticipate guest needs and build rapport with customers.
• Ensure the safety, security and loss control policies and procedures are compiled with at the front counter and back office area.

Requirements

• People orientated with excellent customer service skill
• Communication skills (written/verbal)
• Proficient in OPERA will be added advantage
• Able to perform rotating shift, PH and weekends

You may contact 68097322 directly for more information.

The Opportunity:

• Permanent Role
• Location: Central
• 12 hours shift | 3 work days per week
• Various allowances and attractive salary package

The Job:

• Perform regular perimeter checks and patrols to prevent fire/safety violations, vandalism, or suspicious activity.
• Operate CCTV, Access Control systems, and Fire Safety Systems following departmental procedures.
• Provide reception coverage and assist with sales and administrative tasks when required.
• Maintain detailed records of incidents and complete necessary paperwork during shifts.

The Talent:

• Minimum GCE O Level or equivalent
• Existing PLRD license and CERT membership
• First-aider certified to attend emergency situations
• Minimum 2 years related experience in commercial setting