Job Description

We are looking for outgoing and dynamic individual to join us as Guest Relations Executives!

Responsibilities:

Work closely with the managers in front desk operations management

Answer calls, note down booking reservations and update accordingly

Coordinate private events for large group reservations

Ensure prompt and polite service in greeting guests entering and leaving the restaurant

Maintain all guest folios in the manner instructed and type out necessary guests' likes and dislikes to the appropriate fields on the profile

Perform appropriate cashier activities as and when required

Requirements:

Proficient in spoken and written English

At least 2 year in a customer service position

Experience in an F&B environment is preferred

Able to work shifts, weekends, and Public Holidays

Possess a positive attitude and passion for providing excellent customer service

Good communication skills

• Preparing of financial data entry into accounting system
• Bank Reconciliation
• Prepare management accounts
• Prepare financial statements
• Prepare Tax computations
• Prepare goods and services tax
• Related duties assigned by the management

Requirements:

• Training provided
• Diploma in accountancy (with or without experience) / Degree in Accounting / Ongoing ACCA / ACCA graduates / LCCI Higher
• Experience with Accounting Software as advantage
• Eager to learn and able to work independently under pressure
• Positive attititue, meticulous and someone with initiative
• Possess strong honesty, integrity and confidentiality
• Good communications skill and interpersonal skills
• Team Player
• Able to meet tight schedule

What’s on Offer

• Mission: Provide compassionate, excellent and holistic healthcare. Tagline:- Serve all with Love.
• Company: Guided by Catholic values, as a missionary not-for-profit hospital, we reach and serve all our patients and visitors with love, continue to make private healthcare accessible to our community by providing reasonable price points and bill transparency. We continue to be progressive to better serve current and future generations.
• Values: Compassion, Humility, Integrity, Respect and Peace (CHIRP).
• Sustainability: Love for nature and the environment. For instance, BYO food containers at staff canteen.
• Work-Life balance: Attractive leave days to rest and re-charge.
• Work Satisfaction: An impactful role in shaping a high performing & engaging culture.

Who We Need

The Retail Officer will be responsible for assisting in the overall operation of the Retail Pharmacy by ensuring that walk-in customers/patients’ requests are processed accordingly and daily sales records are updated regularly.
The responsibilities are as stated below.

• Ensure store housekeeping and merchandising standards are achieved.
• Set-up shelves with merchandise and merchandising aids when new vendors come on board / rotation of floorplan / promotion execution.
• Assist in ordering / maintaining / monitoring of stocks and inventory control.
• Establish good inventory management by maintaining and updating expiry date records of all merchandise.
• Conduct merchandising training to new and existing employees.
• Assist in cashiering duties in the absence of the cashier.
• Assist Pharmacist in processing and preparing walk-in prescriptions, Pharmacy-Only sales and the sale of other retail merchandise as required by customers.
• Assist Pharmacist in dispensing duties.
• Ensure that product information like price, barcode and Oracle codes are maintained and updated in the computer system, regularly and accurately.
• Monitoring retail sales record monthly.
• Planning of promotional activities for the Retail Pharmacy and Co-ordination of Retail Roadshow Promotion and management of promoters’ activities.
• Provide good customer service to customers so that customers’ needs are met and feedback on customer’s demand & requests on special items.
• Perform any other duties as and when required by the Pharmacist/ Pharmacy Manager, for example, rostered to work in OPD and main pharmacy on Sundays.

How to Succeed

• Diploma in Pharmaceutical Sciences or Passed Pharmacy Technician Course.
• At least 2-3 years’ experience in hospital or Retail pharmacy.
• 5 days’ work week.

Job Details

• Working Hour: Monday to Friday, Office hours
• Working Location: Bukit Batok

Job Description

• Prepares full set of accounts with accounting schedules;
• Reviews works performed by junior staff;
• Liaise with auditor, tax agent, bankers, company secretary and other professionals;
• To lead and be responsible for the timely submission of monthly consol pack and respective schedules;
• Assist in meeting slides and budget preparation;
• Overall-in-charge in cashflow management;
• Overall in-charge on Project Accounting;
• Liaise with other departments and compile the Project Summary Schedules;
• Tracking of monthly project accrued revenue and expenses;
• Reviewing accounting data entries;
• Following up customer payments;
• Petty Cash custodian
• Payroll

You may email your resume to [email protected] for more information.

Regret to inform you that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)
Pan Hong (Reg No. R2094728)

Responsibilities:

Prepare/check and provide invoices to customers through multiple channels (e.g. mail, e-mail etc.).

Issue statements of account to customers.

Perform AP/AR function.

Answer and resolve any queries received from customers regarding billing/payment.

Send reminders, and contact customers for follow-up on payments.

Filing and udate of data.

Assist with other administrative tasks as required.

Requirement:

Candidate must possess at least “A” level, LCCI book-keeping or equivalent;

Excellent time management and organization skills;

Proficient in MS Office is a must;

Proactive and mature working attitude and

Able to work 5.5 days

We’re Building the Future of Capital Markets;

‍enabling entrepreneurship, job creation, financial inclusion, and economic resilience.

‍As Asia's largest licensed digital securities exchange for alternative investments, Alta is at the forefront of building critical capital market infrastructure. We believe that access to capital markets are pivotal in all economies, we recognize that our role in building this critical infrastructure goes beyond facilitating trades; it paves the way for entrepreneurship, job creation, financial inclusion, and economic resilience, fostering a brighter future for emerging markets and economies.

Empowering Private Markets: Through our Digital Exchange, we enable the tokenization and digital custody of alternative assets. This end-to-end solution simplifies and expedites the trading of smaller asset blocks, ultimately facilitating access and liquidity in private markets.

Innovative Financial Ecosystem: Our journey has seen us transition from securities trading and distribution of comprehensive products, including equities, private credit, funds, and asset-backed securities (“ABS”) (representing Real World Assets ("RWA") like whiskies, wines, art, watches, and real estate) to include fund management and digital custody services.

As the only integrated securities exchange, brokerage, and fund management group with the necessary regulatory licences and a proven track record in Southeast Asia, we are actively exploring new channels and partnerships to extend our impact to entrepreneurs and investors globally.

Established in 2016 and headquartered in Singapore, Alta operates offices globally. We welcome energetic and creative individuals to be part of this ambitious journey with us.

‍

Your job purpose

• Your main responsibility will be to coordinate the settlement process, ensuring that documents are prepared efficiently, and trades are settled smoothly. You’ll work closely with counterparties, custodians, investors, and issuers to quickly and effectively resolve and trade mismatches, failures or issues that may arise.

Your roles and Responsibilities

• Manage the daily process of trades and ensure on-time settlement of all trades, including equities, fixed income, and other financial products.
• Handle post-trade settlement functions, including processing trade instructions, relaying trade status to clients, and troubleshooting trade queries and issues.
• Undertake process and system enhancements to achieve optimal productivity and efficiency.
• Maintain a strong understanding of custody operations workflows, settlement procedures and systems.
• Ensure full compliance with policies and regulations and complete adherence to service level agreements with internal and external clients.
• Perform other settlement duties as assigned.

About you

• No previous work experience is required, although prior internships or coursework related to securities/banking is a plus.
• A strong interest in the Singapore securities market and regulatory framework.
• A desire to develop working knowledge of private equities, private credit, digital tokens and fund management.
• Willingness to learn and contribute to process and system enhancements to achieve optimal productivity and efficiency.
• A proactive, can-do attitude and a great team player.
• Strong multitasking, prioritization, and adaptability skills, along with critical thinking abilities, and the ability to work in a fast-paces environment, are essential for this role.

If you’re excited about starting your career in the world of private investments and want to join a dynamic and innovative team, we’d love to hear from you. Apply today and be part of something truly revolutionary at Alta.

‍

If you are interested, please send your resume to [email protected]

Job Highlights

• Competitive total rewards package
• Dynamic & people-centric work culture
• Professional development

Job Description

Customer Service Officers (Full-time)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Responsibilities:

Supports accounting operations by filing documents; reconciling documents; and running software programs.

Job Duties:

● Manage account receivables on the different online travel platform

● Assist in invoicing and billing

● Prepare journal entries for month-end closing

● Perform intercompany reconciliation

● Prepare bank reconciliation and account receivable reconciliation

● Any other ad hoc duties

Requirements:

● Diploma in Accountancy/Accounting

● Minimum 1-2 years of Accounting (Full sets or accounts receivable) experience

● Meticulous, diligent, proactive, analytical and a team player

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.


Responsibilities:

• Process invoices, ensuring accurate matching with PO and GRN, handling miscellaneous invoices.
• Execute monthly payments and manage accruals.
• Review Sundry Creditors, AP aging reports, follow up on vendors' Statements of Accounts and audit confirmations.
• Prepare monthly P&L schedules, verify staff expense claims, assist in annual audit.

Requirements

• Experience with ERP system, EPICOR expertise is advantageous.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg


Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Job Description & Requirements

· Work in a team to manage the day-to-day estate operational matters in the Division

· Report to Property Manager of the division

· Involve in the inspection of horticultural works, conservancy cleaning, upgrading building projects, building maintenance issues and all other estate maintenance related works

· Manage and maintain residential and commercial properties in the division

· Liaise with and supervise contractors

· Attend and follow up on feedback from residents

· Carry out enforcement actions related to common property and open space by laws

· Prepare and maintain proper admin and paper documentation

. Any other related duties as instructed by the Property Manager

• To carry out full-time supervision of construction works as required under BCA regulations and in accordance with the contract and Superintending Officer’s instructions.
• To monitor progress and ensure that the work is done and materials used are in accordance with approved specifications, codes, standards, and regulations.
• Assume any other duties in connection with the project assigned by the S.O.
• Supervise any works in compliance with contract requirements.

Requirements:

• Diploma in Civil & Structural Engineering or equivalent
• Min. 8 years of experience in LTA projects
• Registered RTO with IES/ACES

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

Reservation Officer

• Working days & hours: 5 days, 8:45am – 5:45pm
• Salary: $2000 - $2500
• Working location: Tanjong Pagar

Requirements:

• With experience in travel agency inbound or outbound

Job duties:

• Input daily bookings /amendments received from clients into Tour Plan.
• Check cost and tariff rates for each booking and client.
• Correspondence to confirm to agents/resolve disputes/report irregularities.
• Check and print invoice statements for accounting invoice.
• Other duties that may require by the management.

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Responsibilities

• Reporting to Assistant Accountant (Accounts Payable)
• Perform full spectrum of account payable function
• Perform internet banking & monthly bank reconciliation
• Assist to process suppliers’ invoices including matching of invoices to purchase/delivery orders and cost center allocation
• Prepare accounts payable aging & periodic reconciliation of vendors statement of accounts
• Effectively communicate with internal and external parties with regards to discrepancies and queries on payment status & other issues relating to invoice
• Handle petty cash and monthly staff expenses claim
• Assist in preparation of audit schedules
• Assist in monthly intercompany transactions and balances schedules
• Perform month end closing and ensure its completeness and accuracy
• Support internal & external audit activities as necessary in compliance with Group policies
• Filing of taxes, e.g. Withholding tax if any
• Perform any other as assigned by Reporting Officer/Senior Management

Interested candidates, please send your detailed resume, state your expected salary and availability in MS Words.

Shermaine Soo Yi Ning

CEI Reg R1877837

Recruit Express Pte Ltd

EA License No; 99C4599

We regret that only shortlisted candidates will be contacted

COMPANY DESCRIPTION

With more than five decades of strong industrial leadership and listed on the Singapore Exchange, Mun Siong Engineering Limited is one of Singapores leading one-stop solution providers for oil and gas, process, chemical and pharmaceutical industries. The Group offers a range of Mechanical services in Engineering Design, Construction and Projects work, Maintenance & Turnarounds, Specialised Services, Electrical & Instrumentation services and Scaffolding, Insulation and Painting work for the Oil & Gas, Petrochemical, Energy, Pharmaceutical & Power industries.

We are in the forefront when it comes to maintenance works and turnkey projects. We have successfully completed numerous green and brownfield construction of plants and facilities projects; turnaround and de-bottlenecking projects.

As an integrated service provider, Mun Siong Group is also able to provide design and engineering solutions and the ability to deliver superior quality products and services to its customers.

RESPONSIBILITIES

• Responsible for full set of management accounts for Singapore and Taiwan entities, and a few regional companies including consolidation of accounts.
• Manage cash flows and supervise collections/paymentsof these various regional companies the variousentities.
• Prepare monthly financial reports (journal, general ledger, trial balance, balance sheet & profit and loss).
• Handle intercompany transactions and reconciliations.
• Assist in yearly forecast and budgets.
• Liaise with the respective countries accountant to ensure local companies accounts are in compliance with local statutory requirements (e.g. statutory audit, taxation, annual corporate filings etc.).
• Liaise with external parties (e.g. auditors, tax agents, corporate secretarial agents).
• Ensure accounting and internal control procedures comply with Group policies.
• Perform other ad hoc duties as when assigned by Supervisor or Management.

• Min. Diploma / Degree in Finance and Accounting or other professional accounting certificate or equivalent.
• Min. 5 years of relevant accounting experience in handling full set of accounts.
• Prior experience in handling regional finance accounting especially Taiwan will be an advantages.
• Bilingual in English and Mandarin to liaise with our stakeholders in Taiwan office.
• Familiar with Sage 300 and EPICOR is preferred.
• Good communication and interpersonal skills.
• Well organised, meticulous, analytical and able to work independently.
• A team player who is able to deliver under tight deadlines.

• Permanent Full Time role
• 5 Working Days, Monday to Friday (8.00am to 5.30pm)
• Two Ways company transport provided at Boon Lay / Pioneer MRT station

We are currently seeking a highly motivated and detail-oriented individual to join our team as an Accounts Executive. This position plays a crucial role in managing the financial activities of the company and ensuring accurate and timely processing of payments and receipts.

Responsibilities:

• Manage accounts payables, including timely payment to suppliers and reconciliation of supplier accounts.
• Manage accounts receivables, ensuring prompt payment received from customers and highlighting any overdue invoices to the Commercial Team.
• Perform variance analysis, bank and accounts reconciliation.
• Responsible for managing cashbook, fixed assets, and general ledger functions.
• Prepare and coordinate period end closing activities.
• Perform any other ad-hoc duties as assigned by the supervisor.

Requirements:

• Diploma in Accounting or related field
• Minimum 1-year working experience in a similar role
• Good understanding of accounting principles and practices
• Proficient in Microsoft Office (Excel, Word, Powerpoint, Outlook, Teams & OneDrive)
• Prior experience in ERP software will be added advantage
• Meticulous, able to work independently and meet deadlines
• Good communication and interpersonal skills
• Can-do attitude

If you are a passionate individual with a good foundation in accounting and looking for a challenging role in a dynamic and fast-paced environment, please send your resume with details of your work experience, current and expected salary.

We regret that only shortlisted candidates will be notified. Thank you for your job application!

Our client is a one of the leading players in the FMCG industry. Due to business needs, they are now recruiting a Accounts Admin Assistant to be part of their Administrative team to support their business needs. They are located in the West - easily accessible.

Duties of Accounts Admin Assistant:

• Organize document filing, stationery inventory, and petty cash management.
• Handle accounts receivables and payables, including generating invoices and reconciling supplier statements.
• Follow up on customer payments and collections, maintaining accurate financial records.
• Any other administrative ad hoc duties as assigned

Requirements:

• Diploma in Accountancy or related field
• At least 1 year experience in administrative functions

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• Recruitpedia Pte. Ltd.
  EA License No. 19C9682
  EA Reg. No. R22108850 (Chan Mun Mun)

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

Job Details:

• Basic Salary up to $3500
• 5 Days; 8 am to 6.30 pm
• AWS
• Pandan Loop

Responsibilities:

• Handle full set of accounts
• Manage daily activities associated with accounts payable and/or receivable operations
• Communicate with vendors and/or customers to resolve financial inquiries and requests
• Generate GST schedules as needed
• Compile commission calculations
• Execute accounting tasks related to entry posting and account code assignments
• Coordinate with auditors and tax officers to address inquiries
• Ad-hoc duties assigned

Additional Information:

• At least 2-year of Full Set Accounting experience

For consideration, kindly submit your CV by clicking “APPLY NOW” or text +65 8650 8896 for confidential discussion.

*Only shortlisted candidates will be notified**

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R2199761 | Liow Yan Ping, Serynn

Responsibilities:

• Formulate and execute strategic plans together with regional management team
• Analyze key performance indicators and providing strategic guidance for improved performance
• Provide guidance to regional country heads to achieve optimal country performance goals
• Collaborate with HR on strategies to foster a high-performing regional workforce
• Oversee budgets, financial forecasts, and resource allocation
• Active involvement in business development activities to achieve revenue growth targets

Requirements:

• Previous involvement in a senior leadership capacity, within a market research
• Candidate should possess a Bachelor's degree in Business Administration, or a related qualification
• Exceptional leadership, decision-making and communication skills

• Manage a small entity of account (includes account receivables, account payables, general ledger, bank reconciliations up to Trial Balance report generation)
• Update sales & post receipts in the system
• Update suppliers’ invoices & issue payment to suppliers
• Reconciliation for accounts receivables and payables
• Assist in audit matters
• Manage a small entity of account
• Check, record and post Sales (Restaurants & Miscellaneous)
• Record & post all receipts by outlets & others
• Issue sales invoices & Interco billing
• Check collectability of vouchers issued by landlords
• Reconcile the receipt against sales
• To check and verify outlet refund to customer
• Bank-in- cash and cheque received
• Print monthly Account Receivable aging report
• Assist in audit matters

· Adhoc duties assigned by Accountant/Finance Manager/CFO

• At least Diploma, Advanced/ Higher/ Graduate Diploma holder in Finance/ Accountancy/ Banking or equivalent.
• Possess basic knowledge of accounting software to fulfil daily operation.
• Possess working knowledge on spreadsheet and other common software.
• Good team worker willing to cross cover duties within Accounts Department when required.
• Good communication skill and able to interact with operational staff.

Reliable and hardworking and able to deliver job functions meticulously with high integrity.

Looking for a reliable professional, providing a day to day operations in FAB inventories receipt, storage, issuance and transportation of materials.

• Oversee the FAB spare/ chemicals / inventories stores – upkeep with good house-keepings, periodic cycle counts. Maintain the inventory database, ensuring timely and accurate recordings.
• In charge of day in day out logistics operations.
• Co-ordinate with co workers and on the movement of FAB materials across IME Premises. Must work closely with the FAB purchasing and operation teams on all logistic needs.
• Always adhere to safety requirements at all times.
• Work on continuous improvement programs/ projects in FAB logistics operations.

Requirements

Education: Degree in engineering discipline. Preferably in supply chain logistic/ warehouse operations.

Experience:

• At least 2 years of warehouse operations
• Engineering background with wide contacts with semicon. material suppliers, equipment vendors.
• Strong knowledge-based on excel skills and some knowledge of supply chain analytics.
• Experienced in purchasing, new system set-up for inventories and logistics operations will be an added advantage.Looking for a reliable, professional, providing a day to day operations in
  FAB inventories receipt, storage, issuance and transportation of materials.

Reachfield Security, one of the largest Security Guards Agency in Singapore, specializes in supplying security services to Schools, Factories, Shopping Centres, Office buildings, etc. We have vacancies for

Security Officer / WSO

Locations: South

Nearby MRT:

Yio Chu Kang MRT Station

Salary: $2650 (5.5 days)

Duties:

1. Work in School environment; dealing with mainly public, students, clients.

2. Good customer service skills; able to communicate well.

3. Job duties include access control, issue visitors pass, answer general enquiries, protecting clients’ premise, clocking/patrolling etc.

4. Permanent Day Shift. No need to rotate. 5.5 days Fixed Sunday OFF!

5. For relief, you can choose to work any numbers of day in a week (1 to 3 shifts per week). We have flexible work schedules. Each shift is 12-hours.

Requirements:

- Possess valid security licence with RTT or HCTA

- Basic PC Knowledge

- Able to do clocking

Application Methods

- Please WhtsApp 97207103 the following information

a. Name

b. Short Address (Eg. Woodlands)

c. Day / Night shift

d. PWM Rank

e. RTT or HCTA – yes/no

f. How many shifts can you work per week

g. When can you start

- Please WhtsApp/SMS your PLRD license

- Interviews (Either video call or walk-in)

a. Walk-in for interviews:

Time: 9am to 5pm; Mon to Fri except PH

Address: 10 Anson Road #26-09 international Plaza

(Tanjong Pagar MRT)

Singapore 079903

Tel: 6324 0648

b. WhtsApp Video Call interview at 97207103

c. Or Email to gisselle at reachfield.com with your resume

You may fill in the application form online thru below link.

https://rss.armfort.com/direct-application

Do let us know once you submit the application online

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full time)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'A' levels or Diploma qualifications
• Possess at least 2 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

​Our Client is an established company in Singapore, who is seeking to recruit Customer Care Officer (Shift hours/ Location Raffles Place).

Customer Care Officer (Shift hours/ Location Raffles Place)

Job Responsibilities

· Interacts with customers through phone to provide effective service to every customer by building a personal relationship with each caller, using the appropriate skills, tools and techniques for their requirement and ensuring that each call is either closed or escalated within the agreed timescales by owning each call.

· Key Roles & Responsibilities

· Provide quality customer service to customers either by telephone or electronically

· Respond and follow up promptly to customer enquiries

· Handle and resolve complex cases to ensure customer satisfaction

· Handle customer service hotline and provide first level of support.

· Obtain and evaluate all relevant information to handle enquiries and complaints

· Follow Standard Operating Procedures closely.

· Work as a team and ensure that the contact centre service level is met.

· Any other tasks assigned.

Job Requirements:

· Candidate must possess minimum 'N' levels

· Customer-oriented with good interpersonal and communication skills

· Highly adaptable to a fast-paced and dynamic environment

· Pleasant disposition and personality

· A team player

· Candidates with experience in customer service or contact centre will have an added advantage

· Fresh graduates with a passion in customer service are welcome to apply

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.