We are seeking a claims associate for our client, ST Engineering. Details as follows:

Job Title: Claims Associate, 2 year contract, $2200 - $2900

Job Scope

- Process claim applications, verify correctness and completeness of forms and supporting documents

- Attend to queries from grantees and stakeholders

- Prepare claims verification report for review

- Follow-up on the progress of claims processing to completion of workflow

- Other ad-hoc duties related to claims processing

Requirements:

- Degree in any discipline, or a diploma holder. Candidates with degrees/diplomas in business related disciplines would be at an advantage.

- At least 3-5 years of relevant work experience. Experience in handling grants and claims would be an advantage

- Proficient in MS Word, Excel and Outlook

- Good interpersonal, written and verbal communication skills

- Must uphold strong code of work ethics and confidentiality of information

- Detailed, meticulous, and committed to meeting deadlines

Location: Ang Mo Kio

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Kitchen Assistant Needed

Location: Gucco Tower / Novena / Nex / Bugis

Type: Full-Time Position

Responsibilities:

- Assist with food preparation and cooking.

- Maintain cleanliness and organization of the kitchen.

- Wash dishes and kitchen equipment.

- Support chefs with various tasks.

Requirements:

- Kitchen or food service experience preferred.

- Strong teamwork and communication skills.

- Ability to work in a fast-paced environment.

- Able to work on weekends.

What We Offer:

- Competitive pay.

- Growth opportunities.

- A supportive work environment.

Interested applicants may apply here or WhatsApp 85881419

Singaporeans & PRs only!

Gladwin Teo Jian Rong

EA No. 23C1599

EA Personnel no. R1768774

Key Responsibilities:

Accounting function:

• Perform day to day accounts payable/receivable and their entries into the accounting system
• Preparation of cheques/GIRO for vendor payments, maturity claim payments, staff salary and other reimbursements
• Investment accounting and lease accounting
• Perform monthly bank reconciliation
• Maintenance of regular cash flow
• Preparation of financial statements and Cash flow Statement of the Company (full sets of accounts)
• Preparation of quarterly management accounts and schedules for assets and liabilities
• Preparation of monthly, quarterly and annual MAS forms
• Liaison with internal and external auditors. Coordinate with external auditor for providing documents and adhering to necessary requirements of audit
• Preparation of IR8A form annually

Admin function:

• Preparation and processing of staff salary and CPF submission
• Liaison with vendors for office services
• Insurance/mediclaim arrangements for staff and office
• Ordering stationary and other office items
• Maintaining leave records

Job Title: Admin Support Specialist

Job Description:

We are seeking a motivated and organized Admin Support Specialist to assist with various administrative tasks, including managing quotations, handling project accounts, and responding to inquiries across social media and email. The ideal candidate will have strong Excel skills and excellent communication abilities.

Key Responsibilities:

• Quotation Management: Create and manage simple quotations using Excel, ensuring accuracy and timely updates.
• Project Account Management: Assist in maintaining project accounts in Excel, tracking expenses, and providing regular updates to the team.
• Inquiry Management: Respond to inquiries received via social media platforms and direct email, ensuring a professional and prompt response.
• Administrative Support: Provide general administrative support as needed, including data entry, filing, and maintaining records.

Requirements:

• Proficiency in Microsoft Excel (formulas, charts, etc.).
• Strong communication skills, both written and verbal.
• Experience with social media platforms and customer engagement.
• Excellent organizational skills and attention to detail.
• Ability to work independently and manage multiple tasks effectively.

Preferred Qualifications:

• Previous experience in an administrative role.
• Familiarity with project management tools is a plus.
• Basic understanding of accounting principles is beneficial.

Sales & Logistics Assistant (Permenant Part time)

Job Description & Requirements:

- Perform general office administration duties

- Update and maintain proper documentation of all relevant transactions and records

- Orders fulfilment

- Handle inquiries, prepare quotations, and maintain good customer relationships with clients through emails, social media platforms and chats

- Ensure stock accuracy by maintaining Excel stocklist

- Oversee monthly stock take

Requirements:

- No work experience required.

- Good written and spoken communication skills

- Organized, independent, reliable, resourceful, willing to learn, and a good team player

- Strong multitasking and prioritisation skills with the willingness to adapt to change

- Proficient in MS office

Suitable for:

- Mothers

- Retirees

- Candidates recovering from burnout

Lunch provided, flexible working hours from 10 am to 6 pm, Monday to Friday

Walking distance from Dover MRT station

Salary: $9-$10/ hr

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Plan, develop and implement active and effective strategies to meet fundraising goals for the university.
• Work to develop either campus-wide or school gift opportunities and create proposals, which seek to match the interests of numerous donors, including individuals, corporations and foundations, with the needs of the University to maximise long-term value.
• Interact with business and community leaders to seek the involvement of increasing the number of individuals in programmes that provide financial and volunteer support for the University.
• Strategically advance the University's most important relationships.
• Take on responsibilities for existing donors to strengthen relationships for cultivation and stewardship purposes.
• Work with the stewardship team to ensure that donors' communications are timely and relevant.
• Work closely with the university administrators and academics, obtaining their support while managing expectations and relationships.
• Foster a spirit of collegiality and distributed ownership of success.

• Bachelor's or Master's degree with a minimum of 10 years' demonstrated excellence in fundraising, CRM, and communications.
• Engage with diverse stakeholders, including donors, leaders, and staff, showcasing exceptional interpersonal skills to foster strong relationships and achieve organizational goals.
• Demonstrate a strong work ethic and excellent written and verbal communication skills.
• Influence large and small groups with articulate demeanor and sound judgment, conveying mission and goals with enthusiasm.
• Proven ability to negotiate at high levels with resilience and positivity under pressure.
• Track record in development, communications, or relationship-based disciplines.
• Knowledge of fundraising principles and major wealth sources in Singapore and Asia.
• Passion for higher education and the nonprofit sector highly desirable.
• Proficiency in Mandarin a valued asset.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Working Location: Island-wide
Contract Duration: Up to 12 Months Contract
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: Up to $2,980 per month

Background:

This is a generic job posting for Entry Level applicants who are interested in a role within the Social Service sector. More details will be furnished during the screening process.

Responsibilities:

Your job duties may involve:

• Research Support: Assisting in conducting desktop scans and basic research activities such as conducting literature reviews, data collection, and data processing.
• Data Analysis and Reporting: Collecting, analysing, and presenting data from research activities to support decision-making and identify areas for improvement.
• Customer Service: Assist placement options for children requiring foster care.
• Marketing: Developing creative visuals, account Management with creative agencies, content creation, social media management.
• Audit / Investigations: Assist in onsite audits / investigation for Homes/Shelters. Managing referrals / feedback / complaints.
• Other ad-hoc duties as assigned.

Job Requirements:

· Diploma or Bachelor’s Degree in Psychology / Social Work / Early Childhood Education or other relevant disciplines.

· Immediate Starters are preferred (Not serving any notice period)

· Entry Level applicants with interest in the Social Service sector are welcomed to apply.

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Working Location:Caldecott
Contract Duration: 12 Months Contract

Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: Up to $2,980 per month

Responsibilities:

· Assist with setting up and tearing down of training venues and coordinating refreshments for induction sessions and Foundation Programme trainings.

· Provide tech support to trainers during trainings

· Collating of post-training feedback from participants and include into master database

· Administering of assessments during trainings

· Assist with administrative tasks, including attendance tracking and data entry.

· Provide onsite support for volunteer training on weekends (around 4 hours during one Friday night or Sat morning in a month)

· Prepare monthly training schedules

· In addition to the above stated duties, staff shall undertake such other duties from time to time as assigned.

Job Requirements:

· Diploma or Bachelor’s Degree in Psychology / Social Work / Social Sciences / Accounting or other relevant disciplines.

· Immediate Starters are preferred (Not serving any notice period)

· Training / Events experience is preferred

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Responsibilities:

• Perform general and specific IT related controls on client’s system by examining records, clients operating system’s policy and processes
• Monitor progress, manage risk and ensure that key stake holders are kept informed about progress and expected outcomes of the review
• Complete documentation of audit tests, findings as well as recommendation
• Identify, analyse and interpret data using data analytics tools
• Work well in teams and show dynamism, flexibility and willingness to continually learn and coach
• Consistently deliver quality works

Requirements:

• Degree in Accountancy/Computing
• Minimum 5 years of IT audit experience, preferably from Big 4
• Strong analytical skills, experience in data analytics preferred
• Proactive and possess the passion to lead by example
• Strong communication and interpersonal skills as well as good report writing skills
• Strong problem-solving skills and ability to multi-task and work within tight deadlines
• Possess CISA is an added advantage

What’s the job?

Develop new sales opportunities, build a robust sales platform and manage assigned account base in order to generate revenue and maximise performance both for the short and long term in line with sales target. Conducts active market research and intelligence for the hotel to provide feedback on competitors, market trends and identifying new business potentials. To support Director of Sales by driving performance of Corporate Sales team.

YOUR DAY TO DAY

• Research market place and pursue opportunities for potential new accounts
• Manage assigned account base for self and that of Corporate Sales team to exceed targets for total revenue
• Develop and maintain contact with key decision makers, influencers, meeting planners, event organisers, associations and other producers closely aligned to each business unit
• Monitor and report on sales activity undertaken and measurement of results through maintaining of accurate records in the sales tools and action plans
• Development of sales strategies and action plans to ensure plans are implemented, results are monitored and goals are achieved – launch tactical promotions if required
• Act as a trusted business advisor by clients; ensure that commitments are met and value is delivered
• Planning and preparation for overseas sales visit, trade fairs, educational or familiarization groups to promote the hotel and develop potential business
• Minimum of 20 sales-related activities (such as sales calls, site inspections and in-house entertainments) per week
• Principles are being communicated and implemented.
• Monitor competitor practices and accounts, monthly RGI scorecards and diagnostic tools in order to understand competitor trends
• Ensure that all stakeholders are made aware of systems, procedures, and information relating to the delivery of all revenue from sales market segments
• Develop and maintain strong relations with stakeholders whose support, cooperation, and services are critical to the success of sales
• Maintain strong presence in the local community by participating in business / industry organisations, associations and developing a broad external network
• Ensure active management of individual GAPs and personal development plan.
• Other duties as assigned by Director of Sales or the management

What we need from you

• Diploma/Degree in Business or Hospitality management or related disciplines
• Minimum 3 years’ experience in a sales capacity or equivalent work experience including development of account portfolio and business development.
• Strong presentation, commercial and communication skills
• Strong influencer and persuader
• A self-driven personality
• Resourceful and goal oriented
• Strategic and tactical thinker - ability to develop strategic sales plans, establish goals and objectives, set performance targets and deliver projects on time
• Pay attention to forecast revenue shortfalls and communicate these in a timely fashion to all stakeholders to ensure that action is taken to combat any deficit
• Work closely with Revenue Management to ensure that pricing and yield management
• In-depth knowledge of sales principles and techniques
• Proactive approach to developing and maintaining strong relations with clients and stakeholders including customers’ senior management
• Comprehension of Hotel systems and revenue management principles
• Keeps abreast of changes and assesses trends in market conditions and consumer buying behaviour to create strategies that drive business opportunities
• Flexible work approach

The successful candidate will work in a team providing tax compliance and advisory services to a mixed portfolio of corporate and individual clients.

Responsibilities include:

• Provide tax compliance, assessment and advisory services
• Oversee the entire engagements which includes but not limited to work plan, scheduling, budgeting, staff management, etc
• Be the point of contact between tax authorities and clients in answering and resolving issues
• Develop strategies to solve complex technical challenges
• Train, coach, and supervise staff
• Be actively involved to help identify and research on tax issues

We are constantly seeking for dedicated talents to join our practice. To be part of our team, you should possess:

• Professional qualifications / Accounting degree recognised by ISCA
• Minimum 4 to 5 years of relevant experience in CPA firms
• Abreast with the latest technical and tax standards around the world
• Ability to lead and manage teams
• Good command of English with excellent written and verbal communication skills, and good interpersonal skills;
• Service-oriented and commercially focused, confident, extremely well-organised and can analyse and make things happen, and work effectively in a highly motivated environment.

Job Description:

• Team leading and execution of Transaction Support engagements
• Performing Transaction Support work which includes financial due diligence and other aspects of buyside support services which may include conduct of preliminary review on potential targets, assisting in term sheet development, providing input to definitive agreements and project management to assist with the completion of transactions
• Performing reorganisation work to help client with assimilation of target for corporate growth
• Assisting in other advisory work such as valuation, mergers & acquisitions and business planning
• Working closely with directors on client management, practice development, and business development activities

We are constantly seeking for dedicated talents to join our practice. Requirements:

• Degree in Accountancy or Business
• Professional qualification in accounting will be an added advantage
• Ideally between 4 to 5 years auditing experience acquired within an accounting or professional services firm
• Self-motivated and able to work independently, develop good relationships with senior management, and operate well within a team environment
• Excellent written & verbal communication skills with strong analytical & evaluation skills and good interpersonal skills
• Service oriented and commercially focused, we seek confident, extremely well-organised candidates who can analyse and make things happen, and work effectively in a highly motivated environment

Responsibilities:

• Act as a major point of contact within the firm for the client together with the partner. This includes responding quickly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided and maintaining regular contact with clients.
• Build and maintain strong relationships with clients at senior levels, being a principal point of contact throughout the year. Develop a strong commercial understanding of the clients’ businesses.
• Complete assignments within agreed budgets and timescales and identify opportunities for additional billings.
• Ensure that the firm’s risk management and quality control procedures are adhered to at all times.
• Identify and recognize business and sales opportunities with new and existing clients, and inform the partner and client as appropriate.
• Support partners and senior managers in the development of new business relationships and business proposals through high level sales and marketing activity.
• Recruit, retain, develop and motivate our employees, which includes participating in graduate recruitment, ensuring job appraisal documentation is completed within deadlines and ensuring appropriate objectives and development plans are in place for counselees.

Requirements:

• Degree in Accounting, ACCA, CPA or its equivalent which is recognized by ISCA.
• At least 4 to 5 years of audit experience preferably in a medium-size accounting firm.
• Proven ability to lead a team and develop business opportunities
• Minimum 1 years of managerial experience preferable from a large CPA firm
• Minimum 3 years of relevant experience in CPA firms and experience in IPOs, due diligence and special advisory services would be advantageous.
• Knowledge of business trends, emerging technical and industry developments.
• Excellent leadership and project management skills
• Advanced written and verbal communication skills
• Able to manage multiple engagements and deadline-driven.

Be part of a growing practice in the world's 5th largest auditing firm! We provide advisory services related to Risk Management, Corporate Governance, Internal Audit and we are recruiting candidates to assist us in our engagements with listed companies and other large entities. You should be prepared to have the energy to cope with a wide spectrum of industries that we review. Our clients include Real Estate Investment Trusts, China based manufacturing companies, oil and gas companies, country clubs, government entities and many others. Be exposed to different engagement in corporate governance reviews such as enterprise risk assessments, investigative reviews and internal audits. You will also be involve in pre-IPO internal controls reviews to assist aspiring companies to list on the local Stock Exchange.

We are constantly seeking for dedicated talents to join and grow with us. To be part of our team, you should possess:

• Professional qualifications / accounting or business degree with a recognised university
• Minimum 4 years audit or accounting experience
• Good communication skills including report writing skills
• Enjoy working in a fast paced environment
• Prior experience in professional firms would be an advantage
• Service-oriented and commercially focused, we seek confident, extremely well-organised candidates who can make things happen, and work effectively in a highly motivated environment

The successful candidate will work in a team and required to:

• Prepare timely and accurate monthly, quarterly and yearly financial statements for local and multinational companies which include preparation of budget and variance analysis, diagnostic assessment or health check, through the use of computerised accounting and ratio analysis solutions.
• Manage both local and multinational companies payroll for their staff which include compliance of all applicable taxes and government regulations.
• Provide in-depth accounting and financial advise to clients.
• Keep track of expenses reporting and GST application& submission of GST returns

We welcome you to join and grow with us, if you possess:

• Professional qualifications / Accounting degree recognised by ISCA
• Minimum 5 to 8 years of relevant experience in accounting and advisory field
• Abreast with the latest technical and accounting standards such as SFRS, IFRS and US GAAP
• Ability to plan and manage teams
• Good and sound knowledge of outsourcing environment
• Service-oriented and commercially focused, we seek confident, extremely well-organised candidates who can analyse and make things happen, and work effectively in a highly motivated environment.

Responsibilities:

• Lead and manage a team of professional staff.
• Provide excellent client service and ensure deliverables timelines are met.
• Responsible for billings, fee negotiations and recovery for each client engagement.
• Review payroll, related forms as well as year-end remuneration returns for a portfolio of clients.
• Review current process flow for improvements and assist in the implementation of recommendations.
• Build strategic client relationship with existing / potential clients to generate pipeline of leads.
• Drive business development and new business growth
• Ensure compliance to SOPs and regulatory updates.
• Execute client service excellence at all times.
• Monitor credit control, regular review, responsible for debts collection and work with Finance to manage doubtful debts.
• Coach team members to set standard client communication protocol eg. all communication with clients are supported by emails, document agreed action steps, responsibilities and deadlines.
• Evaluate direct reports and review overall employees' performance appraisal during the annual review exercise for Singapore .

Requirements:

• Business Degree or diploma
• Minimum 5 years of payroll experience in a service provider environment is required
• Experienced in leading and managing at least 3 – 5 team members
• Preferably with Prosoft and/or other payroll software experience
• Strong spreadsheet skills (Excel) and good knowledge of Word
• Ability to work independently and as a team
• Strong problem solving skills
• Strong written and verbal communication skills
• Excellent organizational skills
• Client service oriented and able to interact with clients at ease
• Able to work in harmony with co-workers
• Drive for results
• Determination and persistence

Our client, a reputable Electronics MNC, is looking for a Assistant Product Marketing Manager for local SG market.

Job Responsibilities:

· Conduct market research, understand current trends

· Manage assigned product life cycle & price strategies

· Monitor product sales performance, competitor activities, campaign ROI

· Track offline / online product presence to ensure product is well represented in all touchpoints

· Manage marketing projects and ensure timely delivery

· Prepare weekly & monthly reporting

· Support new product launches, attending of events

· Support any ad-hoc activities assigned when required

Requirements:

· Candidate should possess at least a Diploma or relevant studies.

· At least 3 years of marketing experience in Consumer Electronics, FMCG or related industries

· Proficient in Microsoft Office software applications, especially excel formula and reporting functions.

· Ability to work independently and as part of a team.

· Possess good problem solving skills, positive attitude and willing to learn new things.

· Ability to work in a fast-paced environment.

Please send your updated resume to [email protected] if you are interested.

Regret to inform that only shortlisted candidates will be contacted.

Workstone Pte Ltd (EA License 19C9998)

Aslin Wong Mun Ning (R1326393)

We are seeking a Clinic Executive / Clinic Assistant for a specialist ear, nose, and throat clinic based in Gleneagles Hospital, Camden Medical Centre and/or Mt Elizabeth Novena Specialist Centre.

The ideal candidate should possess the following:

• Experience working in a medical clinic as a reception staff
• Good customer service skills - in person, over the phone, and by email
• Reliability
• Punctuality
• Ability to work in a team effectively

Working times are 0830-1730hr Monday to Friday and 0830-1300hr Saturday.

Staff is given one Saturday and one half-day morning off a month after confirmation.

The clinics are open 0900-1300hr and 1400-1700hr from Monday to Friday and 0900-1300 on Saturday.

The position comes with excellent benefits. These include:

1. 16 days annual leave with an additional three (3) days of family care leave.

2. Birthday leave of one (1) day

3. Health benefits: Staff shall be entitled to medical (e.g. integrated shield plan) up to a cap of $600 per annum and dental/wellness benefits up to a cap of $500 per annum

4. Corporate bonus, annual performance bonus, and 13th month guaranteed bonus

5. Lunch claim $40/month

Please send your resume to [email protected] and we thank you for your interest in this position.

Thank you.

Be part of a growing practice in the world's 5th largest consulting firm! We provide consulting and advisory services related to and not limited to financial health screening, data analysis, HR and Payroll, and assist family business to revamp/transform.

You are required to:

• Lead team to conduct primary and secondary search, do data compilation and analysis together with the consultants.
• Brainstorm and source for marketing ideas, involve in development of marketing strategies and plans, implement marketing activities
• Support in project operations and management including liaising with the relevant stakeholders and partners.
• Coach and mentor team members including on the job training and timely performance review.

We are constantly seeking for dedicated talents to join our practice. To be part of our team, you should possess:

• Minimum degree in Marketing, Business, Management or equivalent
• Minimum 6 years experience in Brand consultancy or equivalent
• Excellent verbal and written communication skills are essential
• Able to multi-task and have a strong capability to meet deadlines and client expectations
• Possess excellent analytical skills, strong attention to detail and able to work with minimal supervision
• Must be a collaborative team player, who takes initiative and possesses flexibility
• Proficient in MS office
• Outspoken with excellent communication and interpersonal skill
• Service-oriented and commercially focused, confident, extremely well-organised and can analyse and make things happen, and work effectively in a highly motivated environment.

Job Scope

1) Process claim application
2) Checks for disbursement
3) Exception handling and refunds
4) Attend to escalated enquiries on claims
5) Collation of data / information / statistics for regular reporting
6) Provide administrative support
7) Undertake additional tasks as assigned

Requirements

1) At least Diploma holder
2) 1 to 2 years of working experiences (preferably) in processing claims, disbursement and refund
3) Good interpersonal and communicate skills (oral and written)
4) Must uphold strong code of work ethnics and confidentiality of information
5) Detailed and meticulous
6) Able to work under pressure to meet deadlines
7) Good working knowledge of Microsoft Office, especially in using MS Excel

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

• Assist in conceptualize, organize, schedule, promote and execute events and programmes for the elderly and children in the community.
• Logistics setup for the running of activities on daily basis.
• Facilitate or conduct daily activities for the elderly.
• Record attendance of participants for the various activities, monitor the safety of the participants, assist the instructor during the session.
• Assist and facilitate the billing, accounting and tracking of transactions arising from the programmes.
• Assist in preparation of activities materials and bulletins.
• Collate data and statistics for reporting.
• Assist to attend to walk in enquiries, phone call, grocery ration distribution onsite/delivery to clients' homes.

He must be able to oversee every section of the company

He is the in charge of the overall supervision an entire organization

Most of the time, he is required to attend meetings than staying in front of the computer

must be able to make decisions, sometimes quickly, based on available information

should be able to convey complex thoughts and processes clearly and concisely

also able to build a diverse team with different talents and personalities

JOB REQUIREMENTS
Bachelor degree

2+ years in administrative management

Proficient in Microsoft Office Suite

Project management experience

Budgeting and financial reporting experience

Contract management experience

Strong communication skills, both written and verbal

Manage overall operations and is responsible for the effective and successful management of labor, productivity, quality control and safety measures as established and set for the Operations Department. Ensure safe and efficient operations. Serve as a company representative on regulatory issues. Enhance the operational procedure, systems and principles in the areas of information flow and management, business processes, enhanced management reporting and looks for opportunities to expand systems. Carry out supervisory responsibilities in accordance with company's policies and applicable laws.

Responsibilities may include interviewing, selection and hiring; training new and existing employees; planning, assigning and directing work; authoring and discussing with employees performance appraisals; addressing employee performance and corrective action plans; employee motivation and rewards.

Job Summary:

The Assistant Manager of IT Support / Senior IT Executive will support the IT team in overseeing the day-to-day operations of the hotel group’s IT systems. This role will be responsible for maintaining and optimizing IT infrastructure, providing technical support, and assisting in the implementation of IT projects across the group’s properties. The position requires hands-on experience in managing IT systems, troubleshooting, and ensuring that technology supports both operational efficiency and guest satisfaction.

Key Responsibilities:

1. IT Operations and Support:

• Assist in the management of daily IT operations, including monitoring systems, networks, servers, and storage across hotel properties.
• Provide technical support to hotel staff and corporate employees, ensuring timely resolution of IT-related issues.
• Maintain and update IT systems to ensure their optimal performance and security.

2. IT Project Support:

• Assist in the execution of IT projects, including upgrades to systems like Property Management Systems (PMS), Point of Sale (POS), and guest-facing technologies.
• Collaborate with the IT Manager and other stakeholders to ensure IT projects are completed on time and within scope.

3. Cybersecurity and Compliance:

• Support the implementation of cybersecurity measures to protect the company’s IT environment from internal and external threats.
• Assist in performing security audits and vulnerability assessments to ensure compliance with corporate policies and relevant regulations (e.g., GDPR, PCI DSS).

4. Infrastructure Maintenance:

• Assist in the configuration, maintenance, and monitoring of IT infrastructure, including servers, networks, and cloud solutions.
• Ensure the integrity, security, and availability of IT systems through regular backups, patch management, and system monitoring.

5. Technical Support and Troubleshooting:

• Provide first-level support for technical issues encountered by hotel properties, ensuring efficient troubleshooting and escalation when necessary.
• Work closely with hotel IT teams and third-party vendors to resolve system and hardware issues.

6. Vendor Management:

• Assist in managing relationships with IT vendors, service providers, and contractors to ensure effective delivery of IT services and solutions.
• Assist in evaluating new technology solutions and recommend improvements to current systems where needed.

7. Reporting and Documentation:

• Maintain accurate documentation of IT systems, configurations, processes, and troubleshooting guides.
• Prepare and submit regular reports on system performance, incidents, and project progress.

Qualifications:

• Education: Diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Experience: 3-5 years of experience in IT management or systems administration, preferably in the hospitality industry.
• Technical Expertise: Strong knowledge of IT infrastructure (e.g., networks, servers, storage) and experience with hotel-specific systems like PMS and POS.
• Problem-solving Skills:Ability to diagnose and troubleshoot technical issues efficiently.
• Communication Skills: Strong interpersonal and communication skills for collaborating with internal teams and external vendors.

Preferred Skills:

• Experience with hospitality systems and applications (e.g., PMS, POS, guest experience technologies).
• Familiarity with cloud computing, cybersecurity best practices, and IT compliance standards.
• Certifications such as CompTIA A+, Network+, or Microsoft Certified Systems Administrator (MCSA) are a plus.

Role purpose:

• Level consulting, financial analysis and modelling skills, in areas of financial restructuring and forensic investigations.
• Identify issues affecting business operations and profitability and working as a team to resolve issues.
• Maximize business values and realization of assets for benefit of stakeholders.
• Analyze records and transactions to gather evidence for litigation support purposes.

Principle accountabilities:

• Manage day-to-day operations of engagements
• Assets and inventory checks
• Review and analyze books and records
• Adjudication of claims by creditors
• Prepare cash flow forecasts
• Be prepared to work in a team environment and are expected to manage discrete aspects of work streams
• Require creativity, resourcefulness, and independent judgement
• Be meticulous and analytical
• Develop solutions to problems and provide value to clients
• Draft sections of reports
• Monitor statutory requirements and deadlines
• Advise clients in restructuring, insolvency and litigation support engagements
• Participate in complex negotiations on behalf of our clients.
• Be part of a team that is involved in investigating affairs of complaints, analyzing causes of underperformance and business performance of corporate clients for the purposes of debt restructuring and restoring value for stakeholders.
• Be part of a team that gathers expert evidence and advice in legal proceedings and forensic assignments, including fact finding financial and non-financial reviews
• Advise on strategic business decisions such as optimizing the balance between risk, available capital, and stakeholder value in a business group
• Conduct fraud and other forensic investigations
• Incorporating the use of forensic technology as well as providing litigation support to lawyers in commercial disputes
• Other areas of work include winding down the affairs of companies.

Requirements:

• Degree in Accounting, ACCA, CPA or equivalent qualification recognized by ISCA.
• At least 4 years of work experience in a similar field or in audit or other advisory experience.
• Positive attitude, meticulous and analytical.
• Ability to work independently, communicate effectively and possess strong interpersonal skills.
• Proficiency in both written and spoken English.