Job Title

Admin Support (General)

Occupation

Administration Clerk

Job Description & Requirements

Job Position: Admin Support (General)

Job Description

• Good communication skills. able to manage email correspondences in English.
• Has relevant experience as a general administrator or sales support assistant
• Provides administrative support to ensure an efficient office operation
• Great knowledge in MS Office and MS Excel
• Carries out administrative duties such as data entry work, filing, keying in vouchers, scanning, answer phone calls etc.
• Is familiar with office management procedures
• Exhibits polite and professional communication via phone, email and mail
• Good at problem solving and is able to assist managers

Interested candidates please either submit your resume directly to [email protected] or write in with your resume. We thank you for your interest and application.

Job Types: Full-time, Part-time, Internship, Contract

In addition, please kindly provide the following information;

1.What is your notice period ?

2.What is your last drawn salary/ current salary?

3.What is your salary expectation ?

4 What is your reason for leaving your last position?

5. Have you worked with inter-department matters/ duties namely; logistics, inventory, customer service and sales ?

6.What is your nationality?

7.If not, what permit are you holding at the moment ?

Please note that only short-listed candidates will be contacted.

[Order Number: 522734]

Responsibilities

Accounting duties (60%)

• Manage full-set of accounts & maintain accurate and up-to-date financial records
• Handle ledger entries and reconcile accounts regularly
• Prepare for and cooperate with internal and external audits
• Implement audit recommendations to enhance financial controls
• Generate periodic management reports for informed decision-making
• Organize and conduct regular stocktake to ensure inventory accuracy
• Prepare and file tax and GST returns in compliance with regulations
• Train relevant staff on the effective use of the software

Administrative duties (30%)

• Coordinate with corporate secretaries and other service providers when necessary
• Act as a point of contact for 3rd party auditors/tax agents & provide necessary documentation and information
• Support various departments with documentation needs
• Maintain an organized and accessible filing system

HR/Legal duties (10%)

• Prepare and maintain HR documentation, including employee records, and assist in the development and implementation of HR policies

Requirements

• Min 5 years of full-set accounting experience
• Comfortable working in a small SME/family-owned company environment
• Minimum Degree in accounting

To Apply, please kindly email your updated resume to [email protected]

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Gary Ho Cheng Xuan
EA Personnel Reg. No.: R1549767
EA Licence No.: 07C5771

Duties & responsibilities

Client/Stakeholder Management

• Establish/ strengthen credible, strategic, and collaborative relationships with client leaders in each site
• Ensure KPIs targets for each site are met whilst demonstrating a proactive approach to improving scores
• Maintain high collaboration within site teams and client’s cross functional teams

People Management

• Provide leadership to FM teams in the designated site
• Mentor & enable training & development of team members
• Responsible for recruiting, on-boarding, evaluation on staff performance and development plan.
• Promote Initiative/Idea sharing across the sites and create opportunities for wider collaboration in the account and company

Procurement & Vendor Management

• Ensure that all contracts are implemented with excellence at sites and performance managed working closely with site and regional account teams
• Implement sourcing strategies in alignment with client’s procurement policies
• Deliver services as defined in the relevant Schedules of the Master Agreement ensuring the implementation and compliance with Best Practice procedures
• On time and successful completion of all audits (internal, client, external).
• Adhere to client and JLL’s code of business ethics.

Finance Management

• Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner
• Ensure prompt and accurate management of purchase orders in systems
• Ensure that all JLL and client financial deliverables are met
• Cost savings tracking and deliver the required OPEX savings for each site

Health & Safety Management

• Ensure that IFM service are delivered in compliance with sites all JLL, Client and local government requirements
• Foster a ‘safety first’ environment

Site Operations Management

• Recommend continuous quality improvement practices and implement best practice operations
• Conduct site inspections and assessments to ensure all sites procedures and performance measures are always maintained
• Provide and maintain proper trackers for operation and reporting
• Put up communication/ announcement through email or notice
• Initiate, facilitate and monitor on sustainability program in the office
• Lead team to support IQVIA's project and minor move/add/change project

Risk Management

• Assist in the implementation and management of property risk management program
• Support the implementation and monitoring of disaster recovering and business continuity plans
• Ensure escalation procedures and incident reporting procedures are implemented and in place
• Adhere to Jones Lang LaSalle’s business conduct by ensuring compliance with the firm’s guidelines, procedures, and strategies

Reports

• Provide necessary facilities reports (include financial, budgeting, operational, incident, etc.)
• Attend facilities meeting and provide update promptly

Performance objectives

Achieve Key Performance Indicators and Service Level Agreement targets for reception and support these targets for the facilities management team

Key skills

• Experience in facilities, property management, hospitality, or related field preferred
• Knowledge of local occupational health and safety requirements, critical facilities and vendor management for specialized services is advantageous
• Understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system)
• Project Management
• Must present a professional and friendly corporate image to clients
• Ability to interact well within a team
• Ability to learn new systems quickly
• Ability to confidently interact with all levels of the organization from CEO to cleaning contractors
• Self-motivated

Employee specification

• Problem-solving skills – capacity to deal with ambiguity and solve complex problems effectively
• Ability to effectively deal with stressful situations
• Able to work independently
• Self-motivated; confident & energetic
• Flexible – able to adapt to rapidly changing situations
• Goal-oriented – able to focus on meeting all performance targets
• Strong communicator – good presentation skills and possesses strong verbal & written communication skills (English); also an active listener
• Exhibits honesty & trustworthiness

about the company

Strong branding within the professional industry, this company has over 30 offices around the world. With their ongoing commitment in delivering the highest service standards to their clients, there is an opportunity for an individual to be part of their finance team as an Accounts Assistant (Billing).

about the job

This role sits in the AR team of 2 existing team members. You will prepare and process bills and disbursement costs for 4 entities. You will assist in the follow-up for credit collection, there is a separate team to do credit collection. You will generate tax invoices, ensure that invoices are issued with the correct GST amount and returned with accuracy and post them in the system. You will also update clients’ billing details on the system and update Pro forma bills whenever necessary

skills and experience required

You are qualified with an accounting diploma or equivalent. You have at least 1 year of experience in the AR team/doing Billing. Your employment history has been stable. Meticulous, independent and individuals who have good communication skills will succeed in this role. Prior experience in the legal space is highly advantageous.

whats in it for me

Good worklife balance. Manageable pace of work, OT till 7PM during month end closing, or not at all. You will have support from 2 other members. No credit controlling involved.

To apply online please use the 'apply' function, alternatively you may contact Clara Oh. (EA R22111662)

JOB DESCRIPTION:

• Handle general admin tasks (phone calls, office stationery, office maintenance, attendance checking on the time management system)
• Prepare and manage staff and project petty cash claim
• Provide clerical & administration support to project team
• Filing and maintain up-to-date file records to enable quick retrieval
• Other ad-hoc duties assigned by the management

JOB REQUIREMENT:

• GCE 'O' level
• Min 2 years' experience in main contractor compaines,
• Proficient in Microsoft Office
• Excellent interpersonal communication ability
• Possess positive attitude towards work and team oriented
• Able to start work in a short notice period

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

JobDescription:

• To assist with receiving guests into the restaurant including answering reservations via telephone.
• To serve food courses & alcoholic beverages (whenever needed) to guests.
• To assist guests regarding menu items in an informative & helpful way.
• To pick trays & clean up tables as needed to ensure a clean dining area.
• To maintain cleanliness of work areas, chinaware, glassware, etc throughout the day.
• Any other ad-hoc duties as assigned.

Requirements:

• 6 days work week / on rotating shifts.
• Preferably 1 year of experience in similar capacity.
• A good team player and be able to relate to different levels of people.
• Able to work overtime, on weekends & public holidays when required.
• Singaporeans only.

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 29 Feb 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

• Working Hour: Shift hours – according to the clinic assigned
• Salary range: $2,300 – $3,450
• Location: Multiple locations, to be discussed during interview

Responsiblities:

• Welcome and engage with patients, creating a warm and inviting atmosphere
• Assist chiropractors with patient assessments, including taking histories and spinal examinations (Including palpation, range of motion and postural assessment)
• Prepare patients for treatments, ensuring their comfort and safety
• Provide education and answer basic questions about chiropractic treatment procedures
• Schedule appointments, manage patient records, and handle administrative tasks efficiently
• Handling day to day customer service and clinic administrative duties
• Explain services and treatment programs to patients
• Other ad-hoc duties as assigned

Requirement:

• Relevant experience

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Promote great customer service!

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

JOB RESPONSIBILITIES:

• Manage and provide support to customers and managers
• Perform sales administrative and order management functions
• Handle customer enquiries and correspondences
• Liaise with various departments on planning, delivery, quality, engineering and registration matters
• Provide design and administrative support in marketing materials and corporate website
• Any other sales administration and marketing related duties as assigned

WORKING HOURS:

• 5 days work week, Day shifts.
• 8am – 5.30pm (Mon – Fri)

JOB REQUIREMENTS:

• Diploma/Degree in Business Administration or relevant discipline
• Relevant working experience in manufacturing sector

All qualified applicants, please send in your resume NOW to:
Whatsapp: https://wa.me/+6597430026
Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA License Number: 99C4599

We Are Hiring!

Are you ready to embark on an exciting journey of creating unforgettable guest experiences? Join Aniba as an Assistant Guest Relations Manager and be at the heart of our mission to delight and exceed guest expectations. We're looking for passionate individuals who thrive in a dynamic hospitality environment!

Our Brand

Founded in 2018, Foragers has since been on an onward journey to introduce exceptional and one-of-a-kind hospitality concepts to Asia. One of our wonderful concepts is a fine-dining concept called Aniba, run by renowned head chef, Meir Adoni.

For more information about us, feel free to visit our websites at

• https://www.aniba.com.sg/

What You’ll Do

• Welcome and greet guests in a warm and friendly manner
• Seat guests and manage seating chart and monitor outlet activity to determine seating and dining flow
• Ensure all enquiries are answered in a courteous, friendly, informative, and prompt manner
• Take down reservations via phone, email, online platforms, and walk-ins
• Manage flow of reservations, including answering phone calls, messages, and email enquiries, welcoming reservations, calling late guests, onsite problem solving, taking in walk-ins, maintaining house rules with guests, etc.
• Ensure seamless running of the outlet in the most efficient and effective manner, delivering the highest service standards.

What We’re Looking For

• Minimum 2 year of restaurant experience in a high-volume environment
• Excellent communication and hospitality skills
• Warm personality and a natural ability to interact with people and create an upbeat, fun atmosphere.

Join us in elevating guest experiences to new heights and creating memories that last a lifetime. Be a part of our family today!

• Provide support in fundraising event planning
• Provide admin support relating to fundraising matters
• Assist in maintenance of fundraising donor management system
• Ad-hoc duties as assigned

• GCE "A" Levels and above
• Possess experience in administration
• Proactive and independent worker
• Able to commit immediately till end July 2024

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We apologise that only shortlisted candidates will be notified.

Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to hire.

Responsibilities

• Provide support in fundraising event planning
• Provide admin support relating to fundraising matters
• Assist in maintenance of fundraising donor management system
• Ad-hoc duties as assigned

Requirements

• GCE "A" Levels and above
• Possess experience in administration
• Proactive and independent worker
• Able to commit immediately till end July 2024
• Working Location: Redhill and occasional travelling to Ang Mo Kio

Benefits

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We apologise that only shortlisted candidates will be notified.

Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to hire.

Job Description

• Support Accountant on daily accounting duties
• Provide book-keeping for companies revenue and expenditure duties
• Responsible for AP and AR functions
• Support monthly payroll data entry and tabulation
• Responsible for handling various claims by employees
• Manage bank accounts and bank transactions
• Any other accounts-related tasks assigned
• Mon-Fri: 9am -6pm, Sat: WFH 0.5day

Requirement:

• Diploma in Accounting/ Finance or equivalent
• Minimum 2 years experiences in accounting roles
• Good communication (English, Mandarin) to communicate with external and internal associates
• Proficient in accounting software such as Xero advantageous
• Ability to work independently, meticulous and as part of a team
• Experience working with education centre is a plus, but not mandatory

Applicant required to work long hours, need to help up in all flooring and knowledge of the parquet and marble , must be fit and need young and dymanic as we are doing all flooring type. Need a person who are responsible and customer service oriented. Need to provide knowledge of parquet and marble to customer on their flooring

Job Description

• Construction experience – site administrators need to monitor and evaluate technical plans and must have the knowledge to interpret construction methods and technologies
• Business aptitude – monitoring financial estimates and directing timelines is critical to completing projects on schedule and within budget, so good business sense is important
• Analytical skills – site administrators are responsible for planning strategies, regulating processes, and verifying that projects meet compliance standards, so the ability to problem-solve and make decisions when unexpected situations arise is essential to this role
• Communication skills – this role involves coordinating with various teams, project managers, and contractors, as well as writing plans and proposals and clearly explaining complex technical details, so strong communication skills are a must
• Time management – deadlines help site administrators maintain tight schedules, so excellent time management skills and the ability to prioritize tasks are important

Requirements

• Previous experience at HDB/LTA site offices
• Diploma or Degree in any field
• Willing to work at site office environment
• Good communication skills
• Effectively bilingual

Montessori Preschool in Serangoon seeking English Teachers/ Assistant Teachers:

Job Description & Requirements

• Does planning and implementing programme for the children in accordance with the centre's policies and framework.
• Responsible for the upkeep of teaching resources, arrangement appearance, decoration and learning environment of the classroom.
• Engage children with activities to enhance their learning experiences.
• Understand and follow the principles of Montessori education.
• Support the school in growth and annual events.

What do we want

• LON - L1 or EY2
• Fundementals in Early childhood (Assistant teacher)
• Teachers with no Montessori experience are welcomed, as long as you are keen to be trained
• Fluent in spoken and written English (to teach in English language and communicate with children and parents)
• Willing to learn and take guidance
• Able to work well independently as well as within a team

Description:

• Manning the office counter and answering enquiries
• Calling absentees’ parents to find out reasons for absence
• Perform simple clerical duties including printing, checking and sorting out FAS and bursary applications, and informing parents of outcome/collection of approval letters
• Printing and arranging of timetable
• Sorting out hardcopy mails to respective owners
• Updating staff absence in the General Office
• Any other administrative duties as assigned by the school’s management staff

Qualification:

• Min O level or experience in office/reception duties
• Experience in working with schools will be advantageous

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practicesPosition Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit.

We are looking for a Assistant Housekeeper to join our team

As a Assistant Housekeeper, we rely on you to:

Assist the Assistant Executive Housekeeper in directing and maintaining Housekeeping department

Monitor and control attendance and shift rosters

Supervise the team performance and process flow

Ensure quality assurance standards are met at all time

We are looking for someone who:

Takes pride in being a hotelier

Enjoys interacting with people

Has relevant experience

Fully understands room operations

Must be detail-focused and guest-oriented

Has strong interpersonal skills

Enjoys problem solving with a can-do attitude

Enjoys being challenged

Successful candidate will be required to adhere to hotel's grooming and uniform guidelines issued.

Working hours: Monday to Friday, office hours

Areas of Responsibility

• Financial ManagementAssists in the preparation of monthly reporting, budget and projection files such as P/L, volume, headcount etc. from the submission from institutions
  Analyses monthly P/L, monitor against budget and provide commentaries to report to management for institution assigned
  Prepares quarterly entertainment report to send to GCEO
  Assists in preparation of Finance Board Committee agenda
  
• Fixed Assets/ Projects Claims ManagementTracks and prepares updates to Senior Management on CAPEX utilisation for both funded and self-funded projects
  Tracks and submits claims for MOH funded development projects
  Monitors various project funds usage through coordination with relevant stakeholders
  
• AdministrativePrepares Corporate Calendar for Finance
  Performs collation of statistics and data
  Performs other ad hoc administrative duties

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Job Objective

· Assist Restaurant Manager/Overall responsible for the smooth operations of the restaurant as well as managing the financial aspect of restaurant equipment’s.

· Build sales and control costs within the budget to meet business results.

· Lead and develop people in ensuring work performance and productivity.

· Responsible for compliance of all related standards and guidelines, as well as relevant regulatory requirements.

· Ensure restaurant is fully staffed up as well as employees are led and developed to achieve the expected work performance and productivity.

Required to-DO

1. Daily Operations & Customer Handling

2. Sales Building and Cost Management

3. People Care

4. Food Safety / Sanitation

5. Workplace Safety & Security

6. Others

Benefits
√ Attractive Salary Packages
√ Referral Incentive
√ Performance Bonus
√ Medical & Dental Benefits
√ Training & Certification
√ Career Advancement
√ Annual Leave (up to 18days)
√ Staff Meal/Discount
√ Birthday Vouchers

Pre-requisites

· Candidate must possess at least a Diploma or Degree, preferably in F & B, Hotel Management, Hospitality or equivalent.

· Possess 3 to 4 years’ of working experiences in a supervisory role for an F&B industry.

· Understand and have experience working on POS restaurant operation.

· Proficient in full spectrum of casual/fine-dining restaurant function.

· Meticulous, mathematically incline and possess good people skills.

· Good analytical, problem solving and decision making skills.

· Possess exceptional communication and interpersonal skills to maintain good relationship with diverse guests and employees within the restaurant.

· Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans,charts and schedules.

· Self-discipline and self-motivated and enjoys interacting with people and serving customers.

· Always maintain high standard of personal hygiene with clean appearance and neatly attired.

· Pleasant, Polite manner, Energetic, cheerful, and hardworking.

· Possess enthusiasm in learning and keen to get feedback for improvement.

· Ability to engage in physical activities which requires long hours of standing during the working shift.

· Require to work on rotating shift basis which include weekends and public holidays.

Whatsapps now at 97596952 or Email us at [email protected]

*We regret to inform you that only shortlisted candidates will be notified.*

Our tuition centre is looking for an administrative executive who can perform the following tasks:

1. Customer enquiries and sales matters.

2. Attendance matters.

3. Lesson scheduling matters.

4. Payment matters.

5. Marketing matters.

6. Logistic matters.

Must be:

1. IT Saavy- possess basic knowledge of using computer, zoom

2. Proficient in written and spoken English & Mandarin

3. Team Player

Candidates with administrative related working experience preferred. Training will be provided.

Location: Near Choa Chu Kang MRT

Rates: $3600/month

Working hours: Mon-Thurs 2-10pm. Saturday 8.30am-4.30pm

Whatsapp Simon at 90625285 and drop me your resume.

Duties and Responsibilities:

• Handle and support AR function
• Assist in the production of financial statements and applications, preparation of spreadsheets, reports and correspondence as required.
• Perform proper document filing and control.
• Prepare and manage correspondence, licenses, agreements, and reports
• Organize and manage own workload to ensure your contribution to the company's monthly financial reporting process is achieved in a timely and accurate manner.
• Other ad-hoc request as assigned by the management.

Requirements:

• Minimum Diploma in related field.
• Fresh graduates are welcome.
• Exposure with Food & Beverage (F&B) industry will be an added advantage.
• Ability to work independently, with little supervision, resourceful, meticulous and organized.
• An effective team player with good interpersonal and able to work well with internal/external stakeholders.
• Proficient in Microsoft Words / Excel / Power Point.
• Positive attitude and a keen interest to learn.
• Able to commence immediately or within short notice will be an added advantage.
• We regret to inform that only shortlisted candidates will be notified.

Job Description

• Provide HR administrative and corporate services
• In charge for the on boarding and off boarding of staffs
• Applications for various types of claim, programmes and courses for employees
• Updating of employees' personal particulars
• Managing of employees' leave and claims
• Assist with promotion/demotion process and awards
• Conduct gift valuation and manage welfare grants for personnel

Requirement

• Singaporeans only
• Diploma in relevant discipline or A-level with minimally one year of relevant working experience
• Good knowledge of Microsoft Office (e.g. Excel) will be advantageous.
• Must be comfortable to work across 3 locations (Central & West)

Trade Operations Assistant

• Salary: $3,000 - $3,300 (Can be adjusted depends on experience)
• Working Location: Ngee Ann City Tower, Orchard
• Working Hour: Monday - Friday (9am - 6pm)

Job Description:

• Liaise closely with both our Customers and Suppliers regarding enquiries and offers.

• Preparation and execution of Sales & Purchase Contracts.

• Preparation of Letters of Credits for issuance (both import and export L/Cs).

• Experience in preparation, issuance and negotiation of Letter of Credits.

• Preparation of Import and Export Shipping Documentation for Bank L/C negotiation.

Requirements:

• Diploma/Degree in Logistics or equivalent.

• Experience in preparing Bank Letter of Credit negotiation and Shipping documents.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.