Job Description:

· Attend to feedback and enquiries from members of public received from MCCY QSM channels such as emails, online feedback system, and calls

· Provide interim replies to QSM cases received

· Work closely with relevant policy divisions and other public agencies to resolve issues raised by members of public

· Monitor progress of QSM cases to ensure they are closed within required service standards

· Assist in collating data and providing analysis on QSM cases received by MCCY for quarterly QSM reports

Working Arrangement:

Working Hours:

Mondays to Fridays, 8.30am to 6pm.

Contract Duration: 3 Months (may be extendable)

Location: Near Clarke Quay MRT Station

Salary: $12-13/H

Job Requirements:

- Customer service experience

- Good writing and communication skills

- Proficient computer skills (MS Word, Excel, PowerPoint)

• Maintain a strong and consistent brand identity of the retail shop
• Manage daily operations of retail store to meet store goals
• Achieving monthly sales target
• Provide excellent customer service for sales growth and customer satisfaction
• Process good communication skills and a positive service attitude
• Billingual confident, highly motivated, and responsible
• Must be willing to work retail hours
• Training will be provided
• Chinese speaking is required
• Able to start work immediately
• Added advantage for candidates with experience in the retail industry
• Basic salary plus attractive commission

Job Description

Do you possess a genuine passion for connecting with people and making a positive impact? Do you thrive in a fast-paced and dynamic environment? We have an exciting opportunity for you to join our team as a Customer Care Executive where you will play a pivotal role in providing exceptional customer service support and experience, overseeing administrative tasks related to customer care operations.

Responsibilities

· Respond to customer enquiries and feedback via different touchpoints such as hotline, emails, face-to-face interactions and live chat in a timely and professional manner

· Collaborate with various teams and stakeholders to identify appropriate actions and resolve customer feedback and drive implementation of improvement initiatives

· Escalate issues to supervisors to ensure timely and appropriate actions are taken to resolve customer feedback and enquiries

· Create and update documentation and resources including Standard Operating Procedures, training materials and knowledge base articles

· Assist in mapping as-is customer experiences, interactions, and touchpoints to gain a comprehensive understanding of the existing customer journey

· Maintain accurate and up-to-date records of customer interactions and transactions, including records of lost and found property, in the CRM system

· Perform administrative tasks such as preparation of customer care reports and meeting minutes, management of office inventory and submission of billing-related documents

· Assist in establishing processes for collecting and analysing customer feedback, surveys and data analytics to gain insights into customer behaviour and preferences, driving data-driven decision making

· Identify opportunities and provide insights with proposed recommendations to enhance customer experience and improve processes

· Prepare regular reports and presentations, highlighting progress and areas for improvement, to the management

· Support and execute any ad-hoc duties and projects as assigned or required

Requirements

· Diploma/ Bachelor’s degree in any field or equivalent

· Minimum 2 years of experience in customer service, preferably in a fast-paced environment

· Customer-centric mindset with a passion for delivering exceptional experiences

· Proficient in organisational skills to manage customer records, documentation and administrative tasks

· Possess excellent communication skills, both written and verbal, with the ability to communicate effectively with customers and all levels of the organisation

· Ability to work well in a team or independently

· Strong organisational skills with the ability to multi-task and adapt to changes in a highly dynamic work environment

· Pro-active, self-motivated and keen learner

· Willingness to work on weekends and Public Holidays as required

Working Hours

Mon to Fri: 830am – 6pm

Location

National Stadium (Stadium MRT)

Salary

$2600 to $3800 per month

Benefits

18 days AL

AWS+Bonus

HP Allowance

Flexible allowance

Monday - Friday

9 AM - 6 PM

Paya Lebar

Responsibilities:

• Coordinate month-end closing with the outsourced Shared Service Centre.
• Perform daily accounting duties for both Accounts Receivable and Accounts Payable.
• Manage inter-company transactions and conduct accounts reconciliation.
• Prepare monthly financial schedules and reports.
• Generate weekly/monthly cash flow forecasts.
• Oversee inventory control and management.
• Assist in periodic stock take and maintain the Fixed Asset Register.
• Support year-end audit and tax computation processes.
• Handle ad-hoc projects/tasks as assigned.

Requirements:

• Diploma or above in accountancy with LCCI or related accounting knowledge.
• Minimum of 1/2 years of relevant working experience in commercial sectors.
• F&B experience is highly advantageous.
• Strong interpersonal and communication skills.
• Ability to work independently with a positive attitude.
• Capable of meeting reporting deadlines and working under pressure.
• Proficient in MS Office applications, particularly Excel.
• Good knowledge of Dynamics NAV is advantageous.
• Candidates with more experience and qualifications will be considered for the Senior Accounts Executive position.

Interested candidates please WhatsApp me at 8779 6100 or send in your resume to [email protected]

We regret to inform you that only shortlisted candidates would be notified.

Willie Goh | EA Reg No: R2197853

Swift Search Global Pte Ltd | EA No: 18C9495

ey areas of responsibility

• Responsible for handling full set of accounts, including (AP / AR / GL) & ensure timely preparation/review of monthly accounts and financial statements
• Handle audit & tax queries and provide information as required by external auditors
• Preparation of schedules for all Profit & Loss (P&L) and Balance Sheet (B/S) items
• Monthly closing, Bank reconciliation, and etc.
• Assist in all financial related matters and any ad hoc projects

Requirements

• Familiar with Singapore Accounting Standards and reporting requirements
• Knowledge of accounting software, especially in JDE system is an advantage
• Good interpersonal and communication skills
• Ability to communicate in Mandarin in order to effectively communicate with the stakeholder based in China.
• Candidate should possess at least a Diploma / Degree in Business, Finance, Accounting or equivalent or a professional certification in Finance and Accounting
• Multi-tasking, high commitment and strong sense of urgency towards deadlines
• An analytical mind, disciplined and ability to work independently

• Digital Marketing Strategies and Execution
• SEO and SEM
• Social Media Marketing
• Content Marketing
• Web Design
• Leads Generation

Requirements

• Driven, Initiated, Responsible, Meticulous, Problem Solver, Good with Design
• PROFICIENT IN DESIGN WORK (e.g. Using Photoshop, Canva etc). Must have past portfolio for our reference.
• PROFICIENT in Digital Marketing Channels (e.g. SEO, SEM, Social Media Marketing Strategies and Implementation)
• PROFICIENT in Web design (e.g. Using Wordpress, WIX etc)
• If have skills in video editing/ photography would be a bonus
• Must have prior experience. If fresh graduate, must have past portfolio to showcase.

Benefits

• Salary Range: SGD 2500 to SGD 3200 per month depending on qualifications & experience
• Performance bonus and incentives
• Medical, dental and wellness benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• International and collaborative team
• Work in a fast growing company and deliver real world impact
• Hybrid work arrangement
• Regular team bonding gatherings, outings and year-end party to have fun with each other
• Company Incentive Trips
• Snacks, coffee, drinks, in the office

Key areas of responsibility

• Responsible for handling full set of accounts, including (AP / AR / GL) & ensure timely preparation/review of monthly accounts and financial statements
• Handle audit & tax queries and provide information as required by external auditors
• Preparation of schedules for all Profit & Loss (P&L) and Balance Sheet (B/S) items
• Monthly closing, Bank reconciliation, and etc.
• Assist in all financial related matters and any ad hoc projects

Requirements

• Familiar with Singapore Accounting Standards and reporting requirements
• Knowledge of accounting software, especially in JDE system is an advantage
• Good interpersonal and communication skills
• Ability to communicate in Mandarin in order to effectively communicate with the stakeholder based in China.
• Candidate should possess at least a Diploma / Degree in Business, Finance, Accounting or equivalent or a professional certification in Finance and Accounting
• Multi-tasking, high commitment and strong sense of urgency towards deadlines
• An analytical mind, disciplined and ability to work independently

As a E-commerce Executive, you will play a pivotal role in driving the success of marketplace sales by strategically planning and executing promotions, managing campaigns on platforms, and fostering positive relationships with Marketplace Account Managers. The role also focuses on staying informed about market trends and daily operation such as manage customer inquiries

Key Responsibilities:

1. Promotion Management

• Plan and execute promotion mechanics for marketplaces sales.
• Nominate and manage promotional campaigns on marketplaces like Shopee, Lazada, and Amazon.
• Serve as the main liaison with Marketplace Account Managers, fostering positive relationships.

2. Market Data and Trends

• Observing and staying abreast of market trends and recent developments.
• Analyse sales performance and suggest enhancement.
• Ensure timely updates of selling prices on various marketplaces.

3. Operation

• Manage customer inquiries and provide timely responses.
• Undertake other ad-hoc duties as assigned to support overall business objectives.

Qualifications and Skills:

• Diploma / Degree Qualifications
• Proficient in Microsoft Excel and skilled in working with numerical data.
• Analytical skills to interpret market trends and data.
• Good communication skills.
• Ability to work collaboratively and maintain positive relationships with marketplace partners.

☑ Location: Macpherson, 10 mins walk to Mattar (DTL)

☑ No Exp Needed, Training Provided

☑ $ 2300 - $ 2500

☑ 5 Days 8: 30am – 5: 30pm

☑ Entry Level, Work life balance, No OT required!!

Job Description

• Co-ordinate and follow up closely on the status of shipment and work closely with customers and suppliers on delivery arrangement
• Assist with general administrative task as assigned, including answering phone calls.
• Assist in order processing, preparation of work order, purchase order, Invoices and delivery order etc

Requirement:

• Nitec/ Higher Nitec/ O level
• Experience in sales coordination or administrative highly advantageous
• Proficiency in Microsoft Office – Words, Excel

Interested applicants are welcome to apply online with updated Resume/CV via Apply Now button

Only shortlisted candidate will be notified

Kam Soo Leng(Yvette )

Registration: R22107492

Custom Brokerage/Declaring Agent

- HQ located at Taiseng, near with Taiseng MRT

- Working location: East side, around Changi area

- Desk bound job.

- Perform customs permit declarations in an accurate and timely manner with full compliance.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Preparing airfreight/seafreight shipping documents for both import and export.

- Attending to customers enquiry and feedback via physical contact, email, phone calls and maintaining an excellent rapport with customers.

- Prepare and provide various reports in a timely manner to meet customers’ timelines

- Keeping the customers notified of all relevant customs circulars, notices and updates as received.

- Reviewing internal team performance, operational work processes established and implementing necessary control measures for continuous improvement.

Requirements:

- 5.5 working day, alternate Saturday

- Proficient in using computers and Microsoft Office

- Possess good work ethics and positive working attitude

- Able to handle pressure & adapt in a fast-pace environment

- Demonstrate an eye for details and ability to prioritize urgent tasks

- Expect overtime on a regular basis

- Individual without experience may apply as training will be provided as our cost

Job Highlights:

• Friendly Environment
• Attractive remunerations (Basic + Incentives)
• Any other ad hoc duties assigned by HOD/Director

Job Descriptions:

• 1-3 years of previous experience in customer service or telemarketing preferred
• Able to work independently in a fast spaced environment
• Energetic and high level of work commitment with a positive mindset
• Excellent communication and interpersonal skills
• Fluent English command is needed for both speaking and writing
• Maintain detailed records of outgoing and ingoing calls as well as follow up information and outcomes
• Meet or exceed projected weekly and monthly calls and appointment goals
• Accurately document the customer's personal information including phone number, address and other order information
• Ask relevant leading questions to understand the customer's needs
• Work closely with Business Development team on appointment secured
• Follow up email with potential clients on appointment

Requirements:

• Min “O’ level
• Goal Driven & positive attitude
• Able to speak English and Mandarin
• Proficient in MS Office application including MS outlook and MS Excel

• Events on-site coordination and execution (both in-person and virtual events)
• Events management and operations
• Events logistics set-up, preparation, and tear-down
• Client management, event facilitation, and briefing
• Recruiting, training, and management of a team of facilitators
• Events logistics planning, inventory management, stock-check, and equipment maintenance
• Developing and testing new games, creative workshops, and experiences
• Administrative duties and other matters required

Job Requirements:

• Fresh graduates are welcome to apply
• At least 1 year of relevant event experience preferred
• Outgoing and Sporty personality (love interacting with clients, coordinating events, client briefings, and set up and tear-down activity equipment)
• Strong work ethic, responsible, meticulous, and a problem-solver
• Able to handle a hands-on working environment (involves physical work, conducting outdoor events under the sun, event set-up and tear-down, maintaining equipment, etc)
• Proficient in using software such as Microsoft Office, Google Docs, Google Slides, Google Sheets, Zoom, etc)
• REQUIRED: Class 3 Driver’s License (Auto or Manual) (You will be required to drive our company vans)

Why Join Us:

• Join our fun and dynamic team to build the brand with us!
• Great learning opportunities (everything from client management, event execution, operations, logistics planning and execution, facilitator training and management, etc)
• Great career progression (if you perform well, you might be heading a team of operations executives more quickly than usual)
• Great working environment with capable people, merit-based systems, and nurturing culture
• Flat working structure. We take your feedback and contribution seriously, and we want you to grow together with the company

Benefits:

• Salary Range: SGD 2500 to SGD 3500 per month depending on qualifications & experience
• Performance bonus and incentives
• Medical, dental, and wellness benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• Work in a fast-growing company and deliver real-world impact
• International and collaborative team
• Regular team bonding gatherings, outings, and year-end party to have fun with each other
• Company Incentive Trips
• Snacks, coffee, and drinks, in the office

Job Description

Primary duties and responsibilities:

· Providing administrative support to project account manager when

necessary

· Assist to keep work on schedule. Capable in creating timelines,

milestones, and deliverables to contribute to effective project

planning.

· Updating and organizing on the progress of action items and other

tasks and reporting to the project account manager

· General organisational tasks in order tracking, management, and

resolution

· Gathering client data to support project initiatives, assisting in the

preparation of project reports, if any

· facilitating communication & collaborating with (internal) cross-

functional teams & (external) the clients.

· Build relationships with customers. Assist on post/ pre-sales

consultative advice including mixture of technical and soft skills,

answering questions from clients, whether they come in via email,

phone, chat, when required.

Job requirement

· Minimum ‘O’ level or equivalent

· Possessed a positive mindset and pleasant demeanor

· Possess patience and clear communication skills

· Ability to be self-disciplined, stay highly organized and balance

multiple tasks.

· Able to quickly determine, prioritize and focus on the essential tasks

that need to be done, to meet structural goals better.

· General familiarity with office programs, such as word processing,

spreadsheet, and presentation software.

· Average IT competencies, business acumen, and attention to details

will also be valuable.

Overall in charge of the company's HR & Accounts Work and general day-to-day office administrative duties.

Report directly to the Director.

Fresh graduates are welcome!

Accounting Responsibilities:

• Verifying suppliers invoice, intercompany transaction
• Preparation of invoices, Purchase Order, Payment Voucher and Cheque Payment to Supplier
• Checking, verifying and processing expenses claimed by staffs(Petty Cash)
• Monitoring cash flow, and aging report
• Daily bookkeeping
• Monitor A/R & A/P
• Profit Balance Loss
• Xero software knowledge would be advantage

HR Responsibilities:

• Assist with foreign employee related queries
• Assist with preparation and issuance of Appointment Letters
• Assist with Payroll
• Arrangement of Employee Team Bonding Event
• Infotech knowledge would be advantage

Administrative Responsibilities:

• Handle company confidential documents
• General administrative duties
• Assist with marketing tools such as Facebook, Instagram

Requirements:

• Proficient Microsoft Office(Word,Excel)
• Able to work independently and multi-task efficiently
• Positive work attitude and display initiative to resolve problems independently

Monday - Friday:- 8:30 AM to 5:30 PM

Location: Gul Circle

We are seeking a Human Resource (HR) & Admin Executive to assist the HR & Admin Manager in handling a broad range of HR activities and providing comprehensive HR services to our business. This motivated and detail-oriented individual should work independently, demonstrate a sense of urgency to meet tight deadlines and embrace a service excellence mindset. The ideal candidate should be passionate about addressing organizational and employee needs and concerns.

Main Responsibilities:

• Manage various HR tasks, including HR policies, Unit4 Prosoft HRMS, talent acquisition, on/off-boarding, compensation and benefits, and learning and development.
• Support management in overseeing administrative and operational aspects of the work environment.
• Prepare HR-related documents such as employment contracts, resignation acknowledgments, staff confirmation letters, and promotion letters.
• Handle end-to-end recruitment processes, from interviews and reference checks to employee onboarding and new hire orientation.
• Address manpower hiring issues by proposing recruitment plans and initiatives.
• Conduct exit interviews to gather feedback for improved employee retention and manage exit clearance processes.
• Maintain accurate and up-to-date employee records in the database and P-files.
• Administer work pass applications/renewals/cancellations, including purchasing security bonds and managing foreign worker quotas.
• Process insurance claims for Group Hospital & Surgical, Group Personal Accident, and Work Injury.
• Manage end-to-end processing of monthly payroll, ensuring accuracy and compliance with policies and statutory requirements.
• Maintain training records and administer training for employees.
• Plan, coordinate, and organize meetings, events, and other related tasks.
• Procure office supplies, business cards, company stamps, uniforms, etc., and issue them to employees.
• Assist with general administration and other ad-hoc tasks as required.

Professional Background:

• Minimum Diploma in Human Resources Management.
• At least 3 years of HR-related experience.
• Proficient in Microsoft Excel, Word, Outlook, and PowerPoint.
• Knowledge of Unit4 Prosoft HRMS is an advantage.
• Strong understanding of HR principles, practices, and local labor legislation.
• Independent, self-confident, and self-motivated.
• Able to work under pressure with a sense of urgency to meet tight deadlines.
• Service-oriented with excellent interpersonal and communication skills for dealing with employees at different levels.
• Resourceful with an analytical mind and problem-solving aptitude.
• Excellent verbal and written communication skills.
• Bilingual in English and Mandarin (for communication with Chinese-speaking colleagues).

Interested candidates please WhatsApp me at 8779 6100 or send in your resume to [email protected]

We regret to inform you that only shortlisted candidates will be notified.

Willie Goh | EA Reg No: R2197853

Swift Search Global Pte Ltd | EA No: 18C9495

Responsibilities:· Demonstrate and promote assigned products to walk-in customers· Distribute product samples, brochures, flyers etc.· To source new sales opportunities· Attend to customers’ enquiries on products and provide professional advice on their purchase· Meeting daily targets and submitting daily sales reports· Maintain good rapport with customers· Setting up product displays and promotional booths· Maintain and replenish all point of purchase materials· Perform outlet stock-take and housekeeping regularly· Perform any ad-hoc duties assigned

Requirements:· Experience in retail & home appliance industry· Friendly personality· Able to present well to customers in terms of image and speech· Self-motivated and goal-oriented· Results drive· Possess excellent customer service and sales technique· Ability to work independently

1. Handling full set accounts (for property related)
2. Conduct monthly physical stock count & stock reconciliation
3. Prepare monthly audit schedules & management reports
4. Housekeeping and filing of documents
5. Liaising with external Auditor/Tax agent
6. Quarterly GST preparation
7. Ad-hoc duties as assigned by HOD.

Job Description

Are you a dynamic and passionate individual who thrives on creating extraordinary customer experiences? We are seeking a highly motivated and experienced Customer Experience Executive to help shape our organisation’s customer-centric culture and champion efforts to make every customer interaction unforgettable and positively impactful!

Responsibilities

• Study and map as-is customer experiences, interactions, and touchpoints to gain a comprehensive understanding of the existing customer journeys
• Identify pain points and opportunities for improvement and recommend strategic solutions to enhance overall experience
• Understand customer needs and adopt a pro-active approach to maintain and build positive experiences
• Assist in establishing processes for collecting and analysing customer feedback, surveys and data analytics to gain insights into customer behaviour and preferences, and drive data-driven decision making
• Implement service quality standards and processes, monitor performance and drive continuous improvement initiatives
• Collaborate with Technology & Data team to identify and implement customer-centric technologies and tools that enhance the customer experience
• Collaborate with cross-functional teams to drive implementation of improvement initiatives and address potential challenges and resistance to change that may arise during the implementation
• Assist in developing and delivering training programmes to empower employees across the organisation to deliver exceptional customer service
• Analyse training effectiveness through performance metrics, customer feedback, and service quality evaluations
• Proactively address customer issues and concerns by ensuring timely and satisfactory resolution
• Propose innovative ideas and strategies to adapt to changing customer preferences and needs
• Prepare regular reports and presentations, highlighting progress and areas for improvement, to the management
• Stay current with industry trends and best practices in customer experience management
• Support and execute any ad-hoc duties and projects as assigned or required

Requirements

• Diploma/Bachelor’s degree in any field or equivalent
• Minimum 3 years of experience in customer experience design and journey mapping or related role, preferably with a track record of implementing successful customer experience strategies
• Customer-centric mindset with a passion for delivering exceptional experiences
• Excellent communication skills, both written and verbal, and possess effective leadership and influencing skills to collaborate and build cross-functional relationships
• Strong organisational skills and the ability to manage multiple projects simultaneously
• Proficient in Microsoft Office and customer experience software applications (e.g. Freshdesk, PowerBI)
• Ability to work in a fast-paced, deadline-driven environment with a high accuracy and attention to detail
• Excellent problem-solving skills, critical thinking and analytical skills, with the ability to analyse complex data and extract actionable insights
• Proactive, self-motivated and keen learner with the ability to work well in a team or independently
• Adaptable to changes in a highly dynamic work environment

Working Arrangement

Mon to Fri: 830am – 6pm

Salary

$2600 to $3800

Location

National Stadium (Stadium MRT)

Benefits

18 days AL

AWS + Bonus

HP Allowance

Flexible Allowance

JOb Description

• Provide general administrative support to Maintenance Department.
• Maintain records of maintenance activities in the appropriate logs.
• Support preparing documentation and reports.
• Assist in regular maintenance inspection and liaise with the vendor for the schedule arrangement.
• Perform other general administrative duties assigned by Superior.

Requirements

• Superior organizational skills and multitasking abilities.
• Strong communication skills.
• Attention to the little details.
• Problem-solving skills.
• Basic qualification or sufficient experience as an Admin in Construction Sector.

Responsibilities:

• Provide general administrative support to Maintenance Department.
• Maintain records of maintenance activities in the appropriate logs.
• Support preparing documentation and reports.
• Assist in regular maintenance inspection and liaise with the vendor for the schedule arrangement.
• Perform other general administrative duties assigned by Superior.

Requirements：

• Superior organizational skills and multitasking abilities.
• Strong communication skills.
• Attention to the little details.
• Problem-solving skills.
• Basic qualification or sufficient experience as an Admin in Construction Sector.

Responsibilities:

• Provide general administrative support to Maintenance Department.
• Maintain records of maintenance activities in the appropriate logs.
• Support preparing documentation and reports.
• Assist in regular maintenance inspection and liaise with the vendor for the schedule arrangement.
• Perform other general administrative duties assigned by Superior.

Requirements:

• Superior organizational skills and multitasking abilities.
• Strong communication skills.
• Attention to the little details.
• Problem-solving skills.
• Basic qualification or sufficient experience as an Admin in Construction Sector.

Responsibilities:

• Provide general administrative support to Maintenance Department.
• Maintain records of maintenance activities in the appropriate logs.
• Support preparing documentation and reports.
• Assist in regular maintenance inspection and liaise with the vendor for the schedule arrangement.
• Perform other general administrative duties assigned by Superior.

Requirements:

• Superior organizational skills and multitasking abilities.
• Strong communication skills.
• Attention to the little details.
• Problem-solving skills.
• Basic qualification or sufficient experience as an Admin in Construction Sector.

Custom Brokerage/Declaring Agent

- HQ located at Taiseng, near with Taiseng MRT

- Working location: East side, around Changi area

- Desk bound job.

- Perform customs permit declarations in an accurate and timely manner with full compliance.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Preparing airfreight/seafreight shipping documents for both import and export.

- Attending to customers enquiry and feedback via physical contact, email, phone calls and maintaining an excellent rapport with customers.

- Prepare and provide various reports in a timely manner to meet customers’ timelines

- Keeping the customers notified of all relevant customs circulars, notices and updates as received.

- Reviewing internal team performance, operational work processes established and implementing necessary control measures for continuous improvement.

Requirements:

- 5.5 working day, alternate Saturday

- Proficient in using computers and Microsoft Office

- Possess good work ethics and positive working attitude

- Able to handle pressure & adapt in a fast-pace environment

- Demonstrate an eye for details and ability to prioritize urgent tasks

- Expect overtime on a regular basis

- Individual without experience may apply as training will be provided as our cost

Job description:

We are looking to hire an experienced sales and marketing executive to help drive marketing and sales activities of the Company. In this position, you will be involved in developing and marketing plans, launching marketing campaigns, discovering and pursuing new sales prospects, negotiating deals and maintaining customer relations, and converting them into paid users or customers.

The products are IT professional and managed services, hardware and software, and SaaS with emphasis on SMEs and the healthcare industry. The Company not only resell 3rd party products and services, but also develops its own so as to provide an end-to-end IT solution to the customers. The initial focus is on the Singapore market, but is very likely to expand into the neighboring countries.

To be successful in this role, you will need to be:

• self-motivated and result oriented with strong closing skills
• believe in and motivated by the values that the products and services bring i.e. comfortable to articulate the value propositions of these products and services
• a team player to work with the product development team to design and develop products that are useful and sellable to the targeted customers
• an extrovert and a good communicator who listens and likes to communicate and build a relationship with the customers
• familiar with the behavior and needs of the different categories of customers e.g. Gen X, Gen Z, Millenium, etc.
• familiar with the various social media platforms, marketing tools and strategies, and sales partnerships
• Strong time management skills and assigning priorities

Job responsibilities:

• Researching the target industry to discover prospecting opportunities.
• To grow the business by developing and executing marketing plans to deliver sales target.
• Creation and development of marketing strategies to optimize digital reach.
• Conducting market research on rival products.
• Carry out and manage sales and marketing activities to new or existing customers.
• Develop and nurture a good and healthy business relationship with customers.
• Present, showcase and demonstrate new products to customers.
• Running and overseeing of campaigns, marketing events and roadshows for product showcase (if any).
• Regular sales performance updates and analysis for reporting to the management.
• Continually propose improvement plan for the company in an effort to increase market competitiveness, revenue and awareness.
• Coordinate with the Development team to ensure a smooth and uninterrupted services rendered to all customers.
• Tracking sales data to ensure the company meets sales target.
• Creating and presenting sales performance reports.
• Work with content creators both locally and overseas to help meet marketing strategy.

Job requirements:

• Candidate must possess at least a Diploma / Degree in Business, Marketing and other related courses or experience.
• Good command of written and spoken English and Mandarin. Able to speak Bahasa is a plus.
• Good communication and interpersonal skills.
• Proven sales record with client relationship management experience would be advantageous.
• Proficient in Microsoft Office applications, especially in Excel and PowerPoint.

Core Responsibilities & Opportunities

• Liaise with hiring managers on recruitment needs, design and implement overall recruiting strategy
• Develop, propose and update job descriptions and job specifications
• Perform job and task analysis to document job requirements and objectives
• Prepare recruitment materials and post jobs to appropriate job portals/social media/colleges etc
• Source and recruit candidates by using databases, social media etc
• Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule
• Assess applicants’ relevant knowledge, skills, soft skills, experience, aptitudes as well as culture fit with our environment
• Support HR team with various tasks including onboarding of new team members, creating a great team culture & organizing team events
• Monitor and apply HR recruiting best practices
• Provide analytical and well documented recruiting reports to the rest of the team
• Act as a point of contact and build influential candidate relationships during the selection process
• Responsible for foreign workers employment and work permit matters (application/renewal/cancellation)
• Promote company’s reputation as an Employer of Choice
• Perform any other duties as assigned by the management

Job Requirement(s)

• At least a Diploma or equivalent qualification in any field
• Proven work experience (at least 2 years) as a Recruiter (either an in-house recruiter or a staffing agency recruiter)

*Bonus: Regional recruiting experiences in Singapore, Malaysia, Taiwan

• Excellent networking in the F&B industry
• Good understanding of the HR principles and practices including Employment Act
• Solid ability to conduct different types of interviews (structured, competency-based, stress etc)
• Hands on experience with various selection processes (video interviewing, phone interviewing, reference check etc)
• Excellent communication and interpersonal skills, including the ability to communicate verbal and written mandarin to mandarin speaking candidates
• Able to work in a fast-paced environment
• Strong teamwork orientation with ability to manage cross-functional and institutional relationships
• Good working attitude & self-driven