1. Manage the full spectrum of General Ledger.

2. Maintains a master list of monthly journal entries.

3. Advise other sections’ month end journal entries as and when required.

4. Handles intercompany transactions in SAP.

5. Review open PO list and accrue when necessary for month-end closing.

6. Involves in expenses variance analysis during month-end closing and year-end closing.

7. Prepares financial statements and disseminate monthly departmental P&L and related details.

8. Prepares monthly bank reconciliation.

9. Prepare, compile and review balance sheet schedules.

10. Assists in computation of quarterly GST Input Tax Returns.

11. Review reconciliation of suppliers’ statement prepared by Accounts Payable.

12. Monitors cash flow and prepare cash flow forecast.

13. Oversees the preparation of account reconciliations, verify receipts and payment details with transaction documents review and validate accounting entries.

14. Liaise with and handle external auditor during financial audit.

15. Assist in yearly financial budget.

16. Responsible for the full spectrum of fixed asset management.

17. Maintains the fixed asset register, additions & disposal schedules.

18. Ensures all fixed asset invoices are posted into accounting system with the appropriate account / asset number assigned / detailed asset descriptions on a timely basis.

19. Responsible in maintaining fixed asset records and performing of depreciation run in the SAP accounting system.

20. Perform depreciation reasonableness test before month-end closing to ensure accurate accounting of depreciation.

21. Maintain and tag fixed asset purchased.

22. Verifies and audit fixed asset disposed.

23. Assist to prepare year end audit schedule for fixed asset and asset reports for tax filing purpose.

24. Stand-in for Accounts Payable as and when required.

25. Involves in expenses variance analysis during month-end closing and year-end closing.

Education & Work Experience

1. Diploma in Accountancy or similar qualifications

2. Minimum 3 years’ relevant experience, preferably in a hotel environment.

3. Possesses good analytical and interpersonal skills

4. Proficient in accounting principles with working knowledge in a computerized accounting environment, especially SAP is preferred. Good knowledge in MS Excel is an advantage.

5. Proactive, meticulous and independent individual.

• To contribute to the distinctive ethos of the school, as laid down in its Mission statement in all areas of contact and responsibility, in relationships with staff and pupils.
• To support the HOD/ICT in the management of school based initiatives.
• To provide ICT Technical Support and assistance in the school.
• To support, research and recommend in the procurement of ICT or AV resources and infrastructure for the school.
• To manage user accounts of administrative portals for operations,required by the school. within the constraints of appropriate security, following guidelines stipulated by MOE and the school. e.g. Apple School Manager, Mobile Device Management Portals, Google Workspace, Microsoft 365, Adobe Admin Portal, etc
• To perform diagnostic service of computing and AV devices in school.
• To take charge of loans of school equipment, and manage insurance with relevant parties when defects arises during warranty period.
• To maintain and manage the periodic replacement and condemnation of ICT equipment.
• To support stock-take of ICT assets and stores together with other members of IT Support Team.
• To man and support all ICT helpdesk requests. e.g. password resets, device loans, device troubleshooting, application installation/deletion and servicing requests.
• To perform recordings for events, lessons and competitions.
• To setup/support Audio Visual for events, assembly and meeting.
• To take charge of AV management and maintenance
• To carry out any other duties as assigned by P,VP,HOD/ICT and ICT Manager/Associate.

Qualification:

• Preferably possess Diploma in Information Technology (or equivalent)
• Proficient in spoken & written English & Mother Tongue.
• Good communication skills, able to give advice on relevant ICT systems and policies
• Good team player who enjoys working with staff and students
• Positive attitude.
• Able to work in a fast-paced environment.
• Willingness to learn
• Proficient in ICT systems, software or hardware
• Proficient in photography, videography, and graphic design or animation
• Able to troubleshoot system and equipment faults.
• Must have at least 2 years of experience in similar job scope required for this position.
• Has experience working in an Apple iPad PDLP school.

Responsibilities

• Timely submission of management reports with analysis write up

• Responsible for full sets of accounts for Hospitality Department

• Ensure accounting records are maintained in accordance to FRS and all statutory

requirements

• Liaising with internal and external parties in relation to their scope of work

• Other ad-hoc duties as assigned

Requirements

• Candidate must possess at least a Diploma/ Degree in Accountancy

• Minimum 2 year of relevant accounting experience in a similar role

• Experience with SUN Accounting system is an added advantage

• Experience in Hotel Industry is an added advantage

• Proficiency in Microsoft Office is required

• Willingness to learn, and take on additional tasks when being assigned

• Possess good communication and interpersonal skills

• Organised, meticulous, deadline oriented with good time management skills

**We regret to inform that only shortlisted candidates would be notified**

Ministry of Crab is a premier seafood restaurant celebrating Sri Lanka’s iconic mud crabs and freshwater prawns. The restaurant has been one of only two restaurants from Sri Lanka to be recognized on the prestigious ‘Asia’s 50 Best Restaurants’ list (2015 – 2022). With international outposts in Colombo, Shanghai, Bangkok, Maldives, Chengdu and Mumbai the restaurant continues to expand internationally soon to open in Melbourne and Kuala Lumpur.

We are seeking a talented and results-driven individual with experience in the F&B (Food and Beverage) industry to play a key role in driving the growth of Ministry of Crab’s flagship outlet at Dempsey, Singapore.

Only Singaporeans and Permanent Residents (PR holders) are eligible to apply.

What you will be doing:

• Generate leads and opportunities by leveraging new and existing partners to drive engagement and increase revenue.
• Identify and evaluate new revenue avenues such as corporate events, private dining, curated experiences and collaborations.
• Identify and engage with concierge services, corporates, high net worth individuals, private member clubs, business associations and other social organizations to promote events and preferential offers.
• Identify and engage with suitable KOL’s to create collaborations and visibility for Ministry of Crab.
• Work closely with guests to understand their event requirements, preferences, and budget, and develop customized event proposals and packages that meet their needs and exceed their expectations.
• Collaborate with the Marketing/PR team to develop effective branding and marketing strategies to promote the restaurant’s offers and collaborative activities.

Job Requirements

• Diploma or higher qualification in Hospitality, Marketing, or a related field.
• Proven track record (at least 3 years) in business development or marketing within the F&B industry, with a focus on restaurants.
• Exceptional communication and presentation abilities, both written and verbal.
• Strong networking and relationship-building skills to establish partnerships and collaborations.
• Able to show initiative and strong negotiation skills.
• Creative and strategic thinking with the ability to identify and capitalize on new business opportunities.
• Take ownership and work within demanding targets.
• Social Media experience would be advantageous.

If this sounds like you, we invite you to join our dynamic team. Help us grow our brand and expand our reach in the exciting and competitive F&B market. Apply now and be a part of the global Ministry of Crab family!

Please send your resume to [email protected]

Job Description & Requirements

• Perform daily Accounting & Finance duties including receivables and payable process.
• Consolidate accounts and ensure compliance with accounting standards.
• Assist in group consolidation reports.
• Support Audit and Tax queries
• Manage timely closing process and reconciliations including for intercompany transactions.
• In charge of GST Filling
• Any other duties & responsibilities assigned by superior.

Key Attributes:

• Diploma in Accounting & Finance or equivalent
• At least 2-3 years of experience in Accounting & Finance
• Strong understanding of accounting principles
• Ability to work in a fast paced and independently with minimal supervision.
• Ability to work independently with a high degree of accuracy and efficiency.
• Hands on experience with MYOB Software

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Manage the execution of learning administration processes.
• Co-ordinate logistics and arranging resources essential for various activities.
• Ensure the upkeep of training facilities and equipment.
• Supervise and manage Student Assistants (SAs) for course support.
• Provide administrative support, communicating with participants, and handling stakeholder management.
• Facilitate seamless operations of Academy courses through logistical and administrative support.
• Lead and manage a team of course support staff and student assistants.
• Manage both face-to-face and online courses, ensuring their effective administration.
• Occasionally required to work on weekday evenings or weekends; compensated with flexible time-off or off-days.

• Degree or Diploma holder with at least 2 years of relevant experience.
• Service-oriented mindset with keen attention to detail and proactive problem-solving.
• Strong collaboration and communication skills for effective teamwork and stakeholder engagement.
• Proactive interest in optimizing processes for increased efficiency.
• Preferred experience in training, administration, or course co-ordination.

#LI-LK1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job Purpose

Seeking an organized and detail-oriented Executive, Products to assist product / project managers in planning, executing, and monitoring product / project activities. Your responsibilities will include preparing product / project materials, coordinating schedules with internal and external stakeholders, tracking progress across products / projects, and ensuring timely deliverables. Strong communication skills and the ability to collaborate across teams are essential.

Responsibilities

• Assist the product manager in the development of product management documents such as presentations, budgets, schedules, and plans
• Execute product / project management administrative and bookkeeping tasks such as managing invoices, purchase orders and inventory reports, among other financial documents
• Supervise the product / project procurement process, if any
• Meeting with project stakeholders to assess their needs and define project requirements, acceptance criteria and project timelines
• Coordinate the allocation of project resources to ensure the product / project team has what’s needed at the right time
• Be the liaison between the product team and project stakeholders (internal and external) throughout the product life cycle
• Help product managers monitor project progress and performance and provide updates to project stakeholders
• Schedule internal and external stakeholder meetings, document and generate reports
• Foster cross-team collaboration to help product team members complete project tasks and produce deliverables

Qualifications & Work Experience

• Bachelor’s degree or equivalent experience preferred.
• Proficiency in Microsoft Office. Familiarity with any project management tools will be helpful (e.g. Slack, Trello).

Skills

• We are looking for an independent and resourceful self-starter who is flexible and comfortable working with ambiguity and uncertainty.
• The incumbent should thrive in a fast-paced work environment which encourages critical thinking and problem solving.
• A strong level of written and spoken English is critical. Being able to speak and write in Mandarin to Mandarin-speaking stakeholders and partners is advantageous.
• Incumbent should be detail-oriented and have Project Management and Time Management related skillsets.
• Incumbent should have strong interpersonal skills and have the ability to foster collaborative teamwork across teams/ organisation.
• Knowledge in financial and budget management will be useful.

• Handle telephone calls and inquiries from stakeholders.
• Help with walk-in queries from students, parents and teachers.
• Provide first-aid to students,
• Assist with daily admin duties such as documentation, data entry.
• pack brochures, booklets and souvenirs for staff and students.
• Print worksheets and examination papers.

Qualification:

• GCE"O" Level.
• 3 years in administration
• Proficiency in MS office

We are looking for a restaurant office admin who will be responsible for overseeing the administrative and operational aspects of a restaurant.

They work closely with the management team to ensure efficient day-to-day operations, compliance with regulations, and a positive customer experience.

Job Highlights:

Meal provided

70% Staff Discounts while on-shift

Annual Year Bonus

5-Day Work Week (44 Hours)

$300 Employee Referral Program

Shuttle Bus provided from Orchard/Holland V/Botanic Gardens (by Dempsey Hill Management)

Working Hours: 10.00am - 7.00pm

Job Description:

Maintain and organise restaurant records, including financial documents, employee records

Screening candidates & managing appointments for interview arrangements

Responsible for drafting, editing & formatting documents such as letters & emails

Answer phone calls, take messages and provide information on restaurant events / general enquiries

Oversee the use and maintenance of restaurant management software, point-of-sale systems, and other technology tools

Coordinate special events, private parties, and reservations

Responsible for organising filing system, both physical and digital
Any Other Tasks as Required

Qualifications:

Strong organisational and multitasking abilities

Basic Excel & Adobe

Excellent communication and interpersonal skills

Problem-solving skills and attention to detail

Proficiency in restaurant management software and Microsoft Office applications

• Manning of General Office counter;
• Attend to queries from students, parents or members of public (phonecalls & walk ins)
• Assist in general administrative and student related duties
• Checking of documents for Financial Assistance application
• Maintaining of Financial Assistance list
• Preparing outcome letter for Financial Assistance
• Guide staff for incident report
• Preparing early dismissal slip for unwell students
• Oversee bus booking orders
• Assist in basic financial duties (work payment officer on follow up)
• Assist in other office or admin duties assigned by the Authority

Working Hrs:

• Personnel to be deployed at the following hours:
• Mondays to Thursdays: 9:00am to 6:00pm, inclusive of 30 mins lunch break
• Fridays: 9:30am to 6:00pm, inclusive of 30 mins lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Qualification:

• At least 1 years of working experience as a receptionist or doing admin in a secondary school environment.
• At least GCE ‘N’ level certification
• Able to communicate and write well in English and at least one other language.
• Possess good communication skills and able to work independently as well as a team player.
• Able to use Microsoft Office applications such as Word and Excel

• Manning of General Office counter;
• Attend to queries from students, parents or members of public (phonecalls & walk ins)
• Assist in general administrative and student related duties
• Follow up with absentees
• Checking of documents for Financial Assistance application
• Inform parents on Financial Assistance outcome
• Guide staff for incident report
• Preparing early dismissal slip for unwell students
• Updating of daily student attendance
• Assist in records management (incident report and late list)
• Assist in other office or admin duties assigned by the Authority

Working Hrs:

• Mondays to Thursdays: 7:00am to 4:00pm, inclusive of 30 mins lunch break
• Fridays: 7:00am to 3:30pm, inclusive of 30 mins lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Qualification:

• At least 1 years of working experience as a receptionist or doing admin in a secondary school environment.
• At least GCE ‘N’ level certification
• Able to communicate and write well in English and at least one other language.
• Possess good communication skills and able to work independently as well as a team player.
• Able to use Microsoft Office applications such as Word and Excel

Job Description

• Establish client’s requirements and undertake feasibility studies
• Attend onsite and consultants’ meetings and liaise with clients, architects and associate consultants in the administration of projects
• Interpret engineering drawings and specifications to calculate project costs
• Prepare various main building contracts, piling contracts and nominated sub-contracts for tender and contract formalization
• Measure and take off quantities for architectural and structural work elements
• Administer pre and post contract and consultancy work
• Assess variation orders, prepare interim valuations, cost plans and budget studies
• Compile contract documents for execution
• Understand and adhere to the statutory building regulations
• Undertake cost analysis for repair and maintenance of project work
• Allocate work to subcontractors
• Analyze outcomes and write detailed progress reports
• Maintain awareness of different building contracts in current use
• Valuing completed work and arrange payments
• Provide advice on contractual claims

Qualifications

• Degree or Diploma in Building / Quantity Surveying or equivalent qualification
• Minimum 3 years of relevant experience in the built environment industry
• Previous internship experience within pre and post contract in consultancy environment would be of advantage
• Individuals of the highest caliber who are confident, driven and with excellent interpersonal skills
• Organized and able to handle stress
  

Job Responsibilities:

• Responsible for period-end closing activities such as GL Journal entries, bank reconciliation and ensure accurate and timely month-end and year-end closing of accounts.

• Prepare and perform review on Balance Sheet and P&L monthly schedules.

• Prepare monthly reporting package for group consolidation purpose.

• Tax reporting and compliance (e.g. GST/WHT/Corporate Income Tax).

• Support internal audit, statutory audit and related matters.

• Prepare monthly financial & management reports and the related analysis and commentaries.

• Support the preparation of the yearly budget. Perform financial analysis of actual results against budget/forecast.

• Responsible and maintain Fixed Asset Register and Inventory Register.

• Establish and enforce policies and procedures; provide trends and forecasts; explain processes and techniques; recommend actions.

• Improve on current processes, procedure and internal controls as required.

• Handle ad hoc assignments and projects as and when required

Requirements:

• Minimum diploma in Finance, or a related field.

• Minimum 2-3 years of general ledger experience.

• Good knowledge of Microsoft Office

• Experience in financial analysis for business segments will be an added advantage.

• A good problem solver.

• Good communication skills.

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Responsibilities

• Manage all daily air import operations and documentation.
• Monitor air freight shipments, logistics, and trucking using the in-house system.
• Coordinate with team members, vendors, and customers to ensure smooth transactions for all import shipments.
• Raise cheque request and prepare payment for agent clearance shipment or to purchase permit.
• Manage costing and billing, and ensure timely payment from customers.
• Handle customer inquiries promptly and effectively.
• Maintain accurate and organized document filing.
• Other assignment assigned by the management

Job Requirements

• Minimum 1-2 years related working experience, preferably in freight forwarding industry
• Proficient with Microsoft Excel
• Ability to multi-task, prioritize, and manage time effectively
• Exceptional customer service and follow up skills
• Good team player with good interpersonal and communication skills

Job Description

1. Help manage the Sustainability Reporting and Environmental, Social, and Governance (ESG) datasets for the Group, for GRI, ISSB, and EU CSRD reporting.

2. Work with internal and external stakeholders to incorporate ESG principles and factors into corporate sustainability policies, strategies, and reporting.

3. Monitor industry and sustainability ESG ratings and market developments

4. Write ESG-related thought leadership content

5. Support on sustainability-related tasks such as Assurance, Due Diligence, Benchmarking, and audits.

6. Establish an information network to collect and compile data from publications, sustainability reports, and various field sources.

Requirements

1. Degree in Business, Humanities, or Communications discipline

2. Excellent command of written and spoken English

3. Knowledge of key sustainability issues, GRI-based sustainability reports, ESG international standards/ principles, and best practices

4. Attentive to detail, highly meticulous and accurate

5. Good interpersonal and communication skills

6. Strong data analytical skills, proficient in Excel and PowerPoint

7. Resourceful, flexible, and responsive in dealing with people

8. Willing to travel

9. 1 to 3 Years relevant working experience

10. Excellent project and time management skills and can operate in an environment of ambiguity.

11. Experience in sustainability and/ or the palm oil sector will be a plus

This Internship provides an opportunity for fresh graduates/ORD graduates/tertiary students/ to be coached to operate in the real business environment. Trainees will be given wide exposure to the financial services sector, and will benefit from the various skills and capabilities development through on-the-job training and working closely with the team where they will assist in various aspects of work such as sales advisory admin, marketing, customer service, business operations and management support. This will lead them to full time positions in the organisation if they are found suitable.

Job Scope may include:

• Support Manager and team in preparing clients’ portfolios & business presentations
• Assist in client servicing & clients engagement campaigns
• Support client acquisition and marketing activities
• Gain expose in analysis of clients’ financial status and goals
• Plan & coordinate team-building events and company meetings
• Collate sales records & perform statistics analysis
• Prepare marketing collaterals and E-posters
• Gain industry-specific knowledge in financial planning
• Opportunity to undertake sponsored industry certifications with good performance
• Assist in any other activities assigned

Requirements

• Able to commit a min. of 3-5 months
• Currently undertaking a business-related discipline in a local polytechnic e.g. Banking & Finance, Management. Those in other disciplines may apply if they have a keen interest in the financial services sector.
• Strong interpersonal & communication skills
• Excellent time management skills with ability to multi-task & prioritise work
• Well organised & meticulous in handling documents
• Proficient in Microsoft, Google Suite
• Meticulous & a positive team player
• Good command of English, verbal & written

We regret to inform only shortlisted candidates will be notified.

Duties:

Responsible in running the operations of the café. Responsible for opening and closing of café. Lead the entire F&B team, Establish targets, KPI’s, schedules, policies and procedures. Coaching and training of service staff. Maintain high level of service standard and cleanliness of café. Comply with all health and safety regulations. Building strong rapport with guests. Handle guest feedback/complaints. Handling of staff roster and schedule.

Job Requirement

1. Min 2 year of relevant experience in supervisory role in F&B environment
2. Preserve excellent levels of internal and external customer service
3. Identify customers needs and respond proactively to all of their concerns
4. Good F&B and POS knowledge, able to use MS office
5. A hands-on person in delivering F&B services
6. Creative and positive working attitude
7. Work with passion, zest, energy and professionalism

Nearest MRT: City Hall
Contract Duration: 11 Months
Working Hours: 8.30am – 6pm (Mon-Tues/Thu-Fri), 8.30am – 5.30pm (Wed)
Basic Salary: $2,800 per month

Job Responsibilities:

· Data extraction, compilation, entry and editing

· Survey preparation and call-chasing for returns

· Ad hoc administrative duties

Job Requirements:

· GCE A Level or Diploma in any discipline.

· Able to read and interpret basic financial statements

· Competent in Microsoft Excel

· Only Singaporeans.

We regret to inform that only shortlisted candidates will be notified.

Interested candidates, please forward a copy of your resume to: [email protected].

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Working Location: Island-wide
Contract Duration: Up to 12 Months Contract
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: Up to $2,980 per month

Background:

This is a generic job posting for Entry Level applicants who are interested in a role within the Social Service sector. More details will be furnished during the screening process.

Responsibilities:

Your job duties may involve:

• Processing of Applications: Assist in processing and assessing online applications received in the system.
• Data Management: Collecting, analysing, and presenting data on dashboards.
• Customer Service: Assist members of the public in promoting the use of digital/online services to apply for financial assistance.
• General Administration: Coordination of meetings, minutes taking, tracking of returns, data entry, etc
• Fieldwork: Assist Adult Protection Officers in field work.
• Other ad-hoc duties as assigned.

Job Requirements:

· Diploma or Bachelor’s Degree in Psychology / Social Work / Early Childhood Education / Marketing or other relevant disciplines.

· Immediate Starters are preferred (Not serving any notice period)

· Entry Level applicants with interest in the Social Service sector are welcomed to apply.

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Responsibilities:

• Must be familiar with Microsoft office (word/ excel/ powerpoint) and outlook etc
• Familiar with Quickbook is an advantage
• Answering of phone calls, data entry and filing
• Reply email, create events order etc
• Any other ad-hoc duties
• F&B Experience prefer

Please indicate expected salary and notice period.

Job Description :

• Good communication and problem-solving skills

• Excellent interpersonal skills

• Dedicated as well as hard working individual with the intercommunication skills to work at all the level of organization.

• Helpful and well-mannered

• Working tirelessly to enable the growth and development of organization that is customer centric and outward-looking.

• Raising of Service Requests, Tracking of SRs, assets and organizational activities

• Maintaining Assets tracking and movement

• Broadcasting of Patches and Scheduled Maintenance

• Logging case and escalating to engineers, Email Transactions

• Issue RSA token and Internet Separation Devices and maintaining the asset inventory of it as well

• Proficient in Microsoft Office applications, Windows VISTA / Windows7/ Windows8

Job Description

Grand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion.

If you share our passion for service, we invite you to join us.

Discover your passion. Discover Love at Grand Park City Hall.

Job Responsibilities

· Co-ordinate the hotel’s food and beverage business activities such as sales, customer services, promotions etc.

· Ensure customer satisfaction are met through high quality and consistent food standards and services.

· Ensure quality relating to presentation, supervision and control of food & beverage service to maximize profit and customer satisfaction.

· Ensure that mise en place/side station is all set up with food items, non-food items such as crockery and chinaware before the shift commences.

· Replenish supplies and linen.

· Meet, greet and lead guests to their seats.

· Take food and beverage orders and serve them.

· Present and process payment bills.

· Perform any other job tasks as assigned.

Job Requirements

· At least 1 year of working experience in any F&B-related field.

· Outgoing, meticulous and service-oriented.

JOB SUMMARY

Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable.

CORE WORK ACTIVITIES

Assisting in Leading Kitchen Operations for Property

• Provides direction for all day-to-day operations.
• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serving as a role model to demonstrate appropriate behaviors.
• Ensures property policies are administered fairly and consistently.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Supervises and coordinates activities of cooks and workers engaged in food preparation.
• Demonstrate new cooking techniques and equipment to staff.

Setting and Maintaining Goals for Culinary Function and Activities

• Develops and implements guidelines and control procedures for purchasing and receiving areas.
• Establishes goals including performance goals, budget goals, team goals, etc.
• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
• Manages department controllable expenses including food cost, supplies, uniforms and equipment.
• Participates in the budgeting process for areas of responsibility.
• Knows and implements the brand's safety standards.

Ensuring Culinary Standards and Responsibilities are Met

• Provides direction for menu development.
• Monitors the quality of raw and cooked food products to ensure that standards are met.
• Determines how food should be presented, and create decorative food displays.
• Recognizes superior quality products, presentations and flavor.
• Ensures compliance with food handling and sanitation standards.
• Follows proper handling and right temperature of all food products.
• Ensures employees maintain required food handling and sanitation certifications.
• Maintains purchasing, receiving and food storage standards.
• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.

Ensuring Exceptional Customer Service

• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds to and handles guest problems and complaints.
• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

Managing and Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Ensures employees are treated fairly and equitably.
• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.
• Administers the performance appraisal process for direct report managers.
• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.
• Observes service behaviors of employees and provides feedback to individuals and or managers.
• Manages employee progressive discipline procedures for areas of responsibility.
• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

Additional Responsibilities

• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.

Reception

• Cover front desk customer service duties for Primary School and MOE Kindergarten.
• Answer phone calls, attend to walk-in visitors, takes messages,responds to enquiries and provide general useful information (in a dynamic environment where high calls volume can be expected during peak hours).
• Maintain customer related information when required, eg phone log.
• Communicate with teachers regarding parents’ feedback/ messages from phone calls or walk-in parents.
• Handle daily varied demands and queries from parents/ students/ vendors/ staff etc.
• Render first level assistance to walk-in students’ needs including attending to sick and injured students, early dismissals. To escalate such cases to other colleagues in the office immediately if it is beyond superficial cases
• Handle/ support situation when student(s) vomited and soiled their clothes.
• Assist students in times of need, e.g. handling lost & found items, change of uniform, contacting teacher/ parent, locating classroom.
• Assist in receiving of goods and incoming mails.
• Maintain tidiness of the reception area at all times.

Administration

• Assist in the counting / sorting / packing / distribution of brochures or leaflets/items to the teachers and students.
• Assist in the dissemination of information: school circulars, parents’ messages.
• Inventory management of spare uniforms and first aid items.
• Assist with the updating of Organisational Chart when new staff joins, or resigning staff leaves.
• Assist with updating the attendance system on a daily basis, using the IT-enabled system of attendance tracking.
• Any other duties assigned by School Leaders, Administrative Managers (AM) or Operation Managers (OM), including supporting school key personnel as assigned by the AM.

Qualification:

• Minimum 3 GCE “N” Level Passes including English and Mother Tongue language.
• Must be proficient in computer applications such as MS Word, MS Excel.
• Possess customer service oriented disposition with good interpersonal and communication skills.
• Shall have at least 3 years of relevant experience in administrative role and/or front desk reception, preferably with prior working experience in an educational institution.
• Able to relate well with young children.

At TeleClick, we are committed to creating exceptional employee experiences where everyone is provided with equal opportunities for individual professional growth.

Job overview

Your primary responsibility is to achieve customer satisfaction and ensure long term partnerships with existing and new customers. If you are hardworking and sales-driven, we are looking for you!

Job description

-Achieve and exceed sales target assigned

-Attend to customers’ enquiries on timely basis

-Provide excellent customer service and handle feedback and complaints

-Maintain and develop customer relationships through an individual approach

-Engage in telemarketing to make appointments with potential leads

-Be proactively engaged in maximizing sales opportunity

-Process and arrange sales of product and liaising with internal department

-Consistent follow up after-sales and handle related paperwork

-Prepare for meeting and document sales activities

-Upkeep knowledge of sales, promotions, policies and product

-Perform other duties as assigned

Job requirements

-Highly responsible and reliable

-Has initiatives to problem solve, positive attitude, fast learner

-Outgoing with strong sales skills

-Excellent communication and interpersonal skills

-Result and customer oriented

-Hardworking and good physique

-Desire to thrive in a collaborative environment where team work is the key to success

-Min. Diploma or Fresh grad, willing to learn

We are expanding and welcome all service-oriented individuals to join us.

If interested, please send resume to [email protected]

*Only shortlisted candidates would be notified*