Job Description

• Provide support in full spectrum of HR function including recruitment and selection, on-boarding and off-boarding, training, performance management and employee relations
• Recruitment and interview process
• Process work pass applications and renewals
• Prepare appointment letters, confirmation letters, and other related HR letters
• Maintain & upkeep on employee P-File (hardcopy & softcopy)
• Assist annual performance appraisal process
• Maintain leave and attendance records
• Responsible for registration & renewal of Coretrade, Multi-Skill, CSOC and other training courses
• Benefits and welfare administration
• Liaise with payroll vendor on payroll matters
• Assist in review of HR policies and procedures
• Process claim reimbursement
• Any other matters as required by Management

Job Requirements

• At least 1 – 2 year(s) of working experience in the related field
• Experience with Times Software will be advantageous
• Strong knowledge of the labour law and other statutory requirements
• Possess good interpersonal skills and can communicate effectively while ensuring confidentiality

Working Hours

5 Days' workweek

Job Description:

• Prepare proposal, and paperwork, such as quotation, sales order / purchase orders, and others
• Provide administrative support on sales related tasks, including system maintenance
• Assist in customer service (work with customers directly when necessary)
• Work with Procurement Team to obtain the best price and terms to close sales
• Coordinate with other stakeholders to ensure alignment of expectations and project completion within schedule.
• Monitor and report on project progress, performance and issues, and taking corrective actions as needed.
• Arrangement of delivery including DDP/Sample to customer.
• Manage phone calls and correspondence (e-mail, letters, packages etc.)
• Source & handle local orders and also orders that we do not have local office
• Provide artwork brief from sales to design team, follow up on artwork status
• Monitor and track sales orders from initiation to fulfilment, ensuring orders are processed promptly and accurately.

Requirements:

• Candidates should be willing to advance to a sales executive role if found suitable
• 1-2 years in Administrative Sales Support background
• Team Player and Detail Oriented
• Able to liaise with counterparts from China
• Able to prioritize and organize task
• Well versed in Microsoft Excel
• Diploma and above

Job description

Locals preferred. Training will be provided, experience preferred.

Sales Executive

• Salary $1,800 - $2,500

Job Responsibilities

• Incharge of Supermarket Sales
• Plan and execute Promotion and Events in relation to product sales
• To maintain a good rapport with customers.
• Attend to other ad hoc duties instructed by supervisor.

Qualifications

• Possess a valid motorcycle driving license
• Possess own vehicle (Motorcycle)
• Has at least 1 year experience
• Familiar with Singapore roads
• 5 days work week.
• Positive attitude to achieve company sales target
• Able to communicate in English and Mandrain

Job Types: Full-time, Permanent

Salary: $1,800.00 - $2,500.00 per month

Benefits:

• Commission on Sales Target Achieved
• Transport Allownace

Schedule:

• Day shift

License/Certification:

• Class 2B license (Required)

Work Location: Senoko Drive

Expected Start Date: Dec 2024

Job Description

• Assist in the full spectrum of AR duties which includes invoice preparation, sales verification, month end closing and reconciliation.
• Prepare and process documents such as Invoices (Credit Terms & Cash Terms) & Credit Notes.
• Perform tracking & monitoring of collections & payments including updating of Aging list for dissemination to Sales team for follow up.
• Reconcile outstanding payments, billing disputes, discrepancy.
• Prepare & process Purchase Order (PO).
• Assist in the full spectrum of Stock duties which includes daily stock movement, monthly and year-end stock take.
• Ensure AR/AP/GL transaction into the accounting system timely and accurately

Job Requirements

• LCCI Certification or Diploma in Finance or Accounting
• Proficient in MS office applications
• Highly organised, strong time management with the ability to prioritise
• Ability to work independently and is a good team player

Working Hours

Monday to Friday 08.30am to 5.30pm
Saturday 08.30am to 12.30pm
Sunday Rest Day

Are you passionate about educational course consultation and eager to develop strategies that drive growth and revenue for Swimwerks Academy?

SWIMWERKS ACADEMY is expanding! We're scouting for talented individuals to join our growing team, specializing in Learn to Swim Programs for children and Professional Courses for adults.

SWIMWERKS ACADEMY IS LOOKING FOR goal-oriented, career-driven individuals who are results-focused team players.

Responsibilities:

• The candidate shall drive the entire B2C / B2B sales process from leads generation to customer engagement, qualifying, consultation, closure, and after sales
• Follow up with leads / sales opportunities closely and close the deals effectively
• Network, build, maintain relationship with customers and prospects
• Work closely with all parties in ensuring successful outcomes for the delivery of Instructors
• Resolve customers’ feedback, enquiries, and provide solutions
• Preparing tender documents, submission of tender & negotiating contracts
• Identifying new business opportunities
• Develop strategies, Implement innovative ideas, fostering partnerships and outreach efforts to drive growth & revenue for the company
• Apply your analytical skills in research and lead generation to support business development, proposal creation, and initiatives aligning with Swimwerks Academy's growth objectives
• Any other administrative duties assigned by the company

Requirements:

• Diploma / Degree in business or any relevant field
• 1-2 years of experience in sales is preferred
• Confident & fearless mentality
• Have the Hunter & Farmer attributes in you
• Have the business sense in you (Quickness in understanding & dealing with a business situation)
• Good interpersonal and communication skills
• Self-motivated and goal-oriented, desire to deliver results
• Ability to multi-task in a fast-paced environment
• Meticulous, organized, and keen eye for details
• Knowledge of MS Office software

An Operation Executive is a professional responsible for managing and overseeing various aspects of the operations within a company or organization.

1. Operational Planning and Strategy: Developing and implementing operational plans and strategies to achieve organizational goals. This involves coordinating with different departments to ensure seamless operations.
2. Process Improvement: Analyzing current operational processes and identifying areas for improvement. This can include streamlining workflows, reducing costs, and enhancing efficiency.
3. Resource Management: Managing resources such as personnel, equipment, and materials to ensure they are used efficiently and effectively. This can also involve scheduling and allocating tasks to meet deadlines.
4. Compliance and Quality Control: Ensuring that operations comply with industry standards, regulations, and company policies. Implementing quality control measures to maintain high standards of product or service delivery.
5. Performance Monitoring: Monitoring the performance of operational processes and making adjustments as necessary. This includes tracking key performance indicators (KPIs) and generating reports for management.
6. Problem-Solving: Addressing operational issues and troubleshooting problems as they arise. This requires quick thinking and effective decision-making skills.
7. Communication and Coordination: Acting as a liaison between different departments, teams, and external stakeholders to ensure clear communication and coordination of activities.
8. Budget Management: Assisting in the preparation and management of budgets for operational activities. This includes monitoring expenses and ensuring that operations stay within budget.
9. Customer Service: Ensuring that customer service operations run smoothly and efficiently, addressing customer concerns, and improving service delivery.
10. Technology Utilization: Implementing and utilizing technology to improve operational processes.

Required Skills and Qualifications:

• Education: A high school diploma or equivalent is typically required; a bachelor's degree in business administration or a related field can be advantageous.
• Experience: Previous experience in an administrative or operations role is often preferred.
• Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software.
• Communication Skills: Strong written and verbal communication skills.
• Organizational Skills: Excellent time management, attention to detail, and multitasking abilities.
• Problem-Solving Skills: Ability to identify issues and develop effective solutions.
• Interpersonal Skills: Ability to work well with others and build relationships.

• Develop new B2B business
• Generate B2B leads and follow up on sales opportunities
• Setting up meetings with potential clients for meetings
• Negotiate sales contracts and terms with clients
• Conducting market research to identify selling possibilities
• Actively seeking out new sales opportunities through cold calling
• Research and identify leads
• Prepare sales proposals and meet with clients for presentations

• Min 2 years of B2B sales experience preferably
• Experience in outdoor Sales
• Singaporeans preferred
• Possess excellent communication and interpersonal skills.
• Ability to work independently and in a team environment.
• Able to speak English fluently

Description

• Handle day-to-day accounting functions.
• Prepare cash flow & cash book daily
• Prepare payment voucher and issue cheque daily
• Checking of accounts and updating in system
• Update fixed assets & AR & AP monthly
• Submit GST quarterly
• Associate with auditor and accounts manager to prepare yearly closing schedule which include AR, AP, fixed asset, Loan (HP), profit and loss & balance sheet
• General administration duties.
• Any other duties assigned by manager
• Meticulous and comfortable working with numbers.
• Good communication & interpersonal skills.
• Able to work under pressure and meet tight deadliness

Staff transport pick up at Bishan MRT.

An Operation Executive is a professional responsible for managing and overseeing various aspects of the operations within a company or organization.

1. Operational Planning and Strategy: Developing and implementing operational plans and strategies to achieve organizational goals. This involves coordinating with different departments to ensure seamless operations.
2. Process Improvement: Analyzing current operational processes and identifying areas for improvement. This can include streamlining workflows, reducing costs, and enhancing efficiency.
3. Resource Management: Managing resources such as personnel, equipment, and materials to ensure they are used efficiently and effectively. This can also involve scheduling and allocating tasks to meet deadlines.
4. Compliance and Quality Control: Ensuring that operations comply with industry standards, regulations, and company policies. Implementing quality control measures to maintain high standards of product or service delivery.
5. Performance Monitoring: Monitoring the performance of operational processes and making adjustments as necessary. This includes tracking key performance indicators (KPIs) and generating reports for management.
6. Problem-Solving: Addressing operational issues and troubleshooting problems as they arise. This requires quick thinking and effective decision-making skills.
7. Communication and Coordination: Acting as a liaison between different departments, teams, and external stakeholders to ensure clear communication and coordination of activities.
8. Budget Management: Assisting in the preparation and management of budgets for operational activities. This includes monitoring expenses and ensuring that operations stay within budget.
9. Customer Service: Ensuring that customer service operations run smoothly and efficiently, addressing customer concerns, and improving service delivery.
10. Technology Utilization: Implementing and utilizing technology to improve operational processes,

Minimum 1 to 2 years’ experience in a Sales function, preferably in a food-related environment.

Responsible for:

1. digital market like online operations, advertising, and promotion of the company. Expand the company's operations. Market promotion. Help the company increase revenue and increase new customers.

2. maintenance of the website.

If you are interested, please send email to : [email protected] or mobil: 97981939 YANYAN

language: Chinese / English

Responsibilities:

• Manage the Customer Excellence and Sales Team
• Identify and prospect potential clients, understanding their needs and offering tailored solutions.
• Build and nurture strong relationships with clients, providing excellent customer service.
• Present and negotiate proposals, closing deals effectively.
• Collaborate with cross-functional teams to ensure customer satisfaction and successful project implementation
• Stay up-to-date with industry trends and continuously improve sales techniques.
• Provide exceptional customer service from enquiries, delivery to post sales feedbacks & follow up
• Prepare quotations & invoices for customers
• Managing key accounts and corporate portfolio
• Keep track & follow up with customers on outstanding payments
• Prepare weekly sales reports to be submitted timely to management
• Any other taskings assigned by the Management

Requirements:

• Passionate in providing Exceptional Service
• Independent, hardworking & highly responsible individual with a great sense of urgency
• Extremely passionate & highly driven with strong ability to self motivate
• Able to commmuniate well with people from all walks of life

Job Description

• Create and implement the hazard control plans and programmes.
• Prepare necessary documents and assist in internal and external audits by regulatory bodies and customers as well as follow up corrections/corrective actions.
• Liaise with respective departments for customer complaints and verify effectiveness of corrective actions.
• Conduct routine premises hygiene and sanitation inspections, mock recalls and traceability.
• Conduct training on food safety and quality related programmes (ISO 22000).
• Assist in new product development activities.
• Liaise with laboratory for product microbial testing and environmental testing.
• Support QA manager and purchasing department in raw material suppliers and external service providers documentations and audits.
• Manage pest control programmes for the plant and maintain pest control records.
• Create and recommend Standard Operating Procedure (SOP) or ISO 22000 documents to enhance product quality and compliance to ISO 22000.
• Collect and compile validation and verification data.
• Prepare reports to communicate quality issues.
• Willing to travel to other BU for audits and follow up on premises inspections and corrective actions.

Job Requirement

• Possess at least a Diploma in Food Technology, Food Science, Food Nutrition or equivalent.
• Minimum 1-3 years working experience in related field.
• Relevant knowledge in FSSC, ISO 9001, ISO 22000, GMP, HACCP.
• Knowledge of tools, concepts and methodologies of QA.
• Proficient in Microsoft Word, Excel and PowerPoint.
• Able to work independently, as well as a team player.
• Working hours: 08:00 to 17:00.
• Working day pattern: 5 days per week.
• Location: Senoko area, few bus stops away from Woodlands North MRT Station (TE1).

Note: We offer lunch meal.

If interested, please send your resume to WhatsApp @ +65 9112 1178

Roles & Responsibilities

• Responsible for end-to-end eCommerce performance including sales, availability, pricing, listings content, listing ranking, on-site visibility, off-site traffic generation, order management, order fulfillment, after-sales service etc
• Develop and implement sales strategies and generate sales revenue on behalf of clients across e-retailers and marketplaces
• Manage digital marketing tactics: including SEO, SEM, social media advertising, email marketing, etc
• Manage reporting of sales and projected sales/margin forecasts. Evaluate trends and form meaningful conclusions to facilitate strategic decisions
• Liaise with eCommerce partners to build relationships and network, understand category and brand performance across channels and advise on strategies to drive and achieve business objectives
• Conduct business reviews and develop deep insights and actionable recommendations from post-evaluation analyses and incorporate into customer strategies
• Manages inventory (ensure stock balancing between online and offline), promotional mechanism (e.g. bundles creation, discounts activation, vouchers etc) accuracy across platforms
• Plan and execute various online campaigns, activities, and promotions to drive sales for all e-Commerce platforms including Lazada, Shopee, Qoo10, Amazon and other platforms.
• Create and update website content, products, images, promotions and banners to ensure the website is kept up to date.
• Responding to enquiries from online customers
• Responsible for daily operations including processing and fulfilment of online sales orders (coordinate, packing, shipping, billing) and logistics-related matters.
• Identify opportunities and participate in the development of new initiatives or enhancements to maximize growth.
• Other administrative duties, ad-hoc tasks projects as assigned.

Requirements:

• Have good working commitment
• Self-motivated individual to achieve sales target
• Friendly, organized, team player
• Diploma in Marketing/Digital Marketing/E-Commerce or equivalent
• Minimum 1 years of relevant experience in the handling of marketplaces (Shopee, Lazada,Qoo10)
• Able to work independently and adhere to deadlines
• Good interpersonal and communication skills
• Attention to details and accuracy
• Proficiency in Google Analytics and marketplaces
• Creative, organized, solutions-oriented, expert multi-tasker, self-motivated, and thrives in high pressure and fast-paced environment
• Effective communicator, able to achieve internal alignment and handle communications with external partners
• Proficient in Microsoft Office and Adobe Photoshop Express

• Job Types: Full-time, Permanent
• Salary: $2,500.00 - $3,500.00 per month

Benefits:

• Employee discount
• Commission pay
• Performance bonus

Work Schedule:

• 5 Days work week

Moss & Lupine Pte Ltd is seeking a dynamic and driven Sales & Business Development professional to join our team. In this full-time role, who can contribute positively to promote our brand and to generate sales via our e-commerce site. Directly responsible for selling jewelry products to customers, typically working on the sales floor or with clients. You will be responsible for identifying and securing new business opportunities across the Singapore.

Key Responsibilities:

1. Customer Interaction: Engaging with customers to understand their needs, presenting products, and closing sales.
2. Product Knowledge: Providing detailed information about jewelry, such as materials, gemstones, and design.
3. Sales Targets: Actively working to meet or exceed individual sales quotas.
4. Customer Service: Handling inquiries, processing transactions, and offering after-sales support.
5. Promotions and Marketing: Assisting in-store promotions, events, and merchandising efforts.
6. Inventory: The main person to in charge of the inventory.
7. Order & Packing & Shipment: In charge of packing arrange delivery to customer.

What we're looking for

• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients
• Strong problem-solving and negotiation skills
• Ability to work independently and as part of a team
• Familiarity with the local market and industry trends
• Relevant degree or certification in sales, marketing, or a related field

About us

Moss & Lupine is a new demi fine jewellery company and leading provider of high-quality products and services to customers. With a focus on customer satisfaction and innovation, we have established a strong reputation in the industry and are poised for continued growth. Join our team and be a part of our exciting journey!

Apply now for this exciting opportunity!

Baker's Brew is a leading player in the confectionary F&B industry, dedicated to delivering exceptional products and experiences to our customers.

We are seeking a motivated and results-driven Corporate Sales Executive to join our sales team. The ideal candidate will be responsible for managing corporate accounts, prospecting new business opportunities, and ensuring an outstanding customer experience at every touchpoint. This role is ideal for someone who is skilled in building client relationships, thrives in a fast-paced environment, and is passionate about contributing to business growth.

Key Responsibilities:

- Account Management: Manage and nurture relationships with existing corporate clients, ensuring their satisfaction and loyalty. Act as the main point of contact for all client inquiries, orders, and escalations.

- Prospecting & New Sales Development: Identify and engage potential clients through research, networking, and outreach. Develop strategies to introduce our products to new customers and secure sales contracts.

- Customer Excellence: Provide exceptional service by understanding and meeting client needs, resolving issues quickly, and maintaining a high level of responsiveness.

- Sales Strategy Execution: Collaborate with the sales team to develop and execute strategic sales plans that align with company goals. Work towards achieving monthly and quarterly sales targets.

- Market & Competitor Analysis: Stay up-to-date with industry trends, competitor activities, and market conditions to inform and adapt sales strategies.

- Reporting & Documentation: Maintain accurate records of sales activities, customer interactions, and account details in CRM systems. Prepare regular reports on account performance, sales metrics, and client feedback.

Qualifications:

- Proven experience in B2B sales, account management, or a related role, preferably in the F&B or retail industry.

- Strong communication, negotiation, and interpersonal skills.

- Customer-oriented mindset with a passion for delivering excellent service.

- Ability to work independently, manage multiple accounts, and prioritize tasks effectively.

- Familiarity with CRM software and sales tools is a plus.

- Bachelor’s degree in Business, Marketing, or a related field preferred.

What We Offer:

- Competitive salary with performance-based incentives

- Comprehensive benefits package, including health insurance

- Opportunities for professional development and career growth

- A positive and collaborative work environment

• Assist the event sales team in managing client inquiries and bookings.
• Coordinate event logistics, including scheduling and room setup.
• Communicate with clients to gather event requirements and preferences.
• Provide excellent guestservice by addressing client queries and concerns.
• helps ensure your sales operations run smoothly.

need to clock in at office

working hours : Monday to Friday 830am-230pm

office @ Yishun Win 5

Responsibilities:

- Responsible for sourcing, purchasing and reviewing all direct and indirect materials and services from suppliers and vendors

- Carrying out all procurement processes including generating of Purchase Orders and ensuring goods timely arrival

- Timely resolution with suppliers on goods or invoices discrepancies

- Assist in daily receiving of goods and project costing data entry

- Other adhoc duties assigned from time to time

Requirements:

- Secondary education with relevant certification in Procurement

- Ideally with 1 year purchasing experience in construction

- Proficient in MS office and good filing skills

- Must be meticulous with positive work attitude

- Good interpersonal, co-ordination and negotiation skills

- Independent, organized and a good team player

Work Location: Woodlands

Job Descriptions:

· Process orders from PR or WhatsApp groups.

· Confirm order details like description, model, and quantity.

· Source and negotiate the best deals with approved vendors for quality, price, terms, delivery, and service.

· Negotiate prices with vendors/suppliers to ensure the lower price.

· Checking prices against budget consistently and issuing purchase orders upon approval.

· Keep track of order status and delivery schedules.

· Update the project order list daily basis.

· Handle returns or credit notes for any discrepancy deliveries.

· Verify purchase order details against invoices/delivery orders.

· Perform system amendments for any discrepancies.

· Coordinate with the logistics department to follow up on partial deliveries.

· Update sales orders for exchanges or cancellations.

· Prepare weekly purchase reports on outstanding orders.

· Coordinate with operations for product information and timely delivery.

· Perform any additional tasks assigned by the manager.

Job Requirements:

· Minimum GCE N, O Level or relevant qualifications

· Preferred 2 years of relevant work experience in a similar role

· Fresh graduated are welcome to apply

· Meticulous and able to work independently and as a team

· Able to work in a fast-paced working environment

· Proficiency in Mandarin is an added advantage

· Able to start work immediately

Job Description

· Assist in prepare tender documents preparation and submission.

· Monitor and track inward and outward project submissions

· Prepare and submit monthly progress claim for projects.

· Prepare invoice, quotation, delivery order, purchase order & etc.

· Liaise with clients, supplier, subcontractor and relevant parties.

· Sort and distribute emails & phone call.

· Communicate and work closely with project team.

Requirements

· Candidate must possess at least College in any field.

· Required language(s): English, Mandarin.

· Able to work under fast paced environment.

· At least 2 Year(s) of working experience in the related field is required for this position.

· Preferably Senior Executive specialized in Clerical/Administrative Support or equivalent.

We are looking for a warehouse executive/Driver. Class 3 driving licence and fork lift licence is required. Start immediatly. Basic salary 2500-3300 / month based on experience + CPF + 13 month annual salary + Medical Benefits, 5 working days. Saturday, Sunday and Public Holidays off. Location is in Senoko. If you are interested please whatsapp hp 94251589 (no calls please) or Email to [email protected]

Are you a people person and a problem solver?

Are you passionate about recruitment, employee relations, performance management, and compliance to labor laws?

SWIMWERKS is expanding! We're scouting for talented individuals to join our growing team, specializing in lifeguard manpower contracting services.

SWIMWERKS IS LOOKING FOR a strategic thinker with strong interpersonal skills who can effectively handle HR operations while fostering a positive work environment contributing to the overall success of the organization.

Responsibilities:

• Manage the end-to-end process of employee onboarding, including induction, training schedules, and orientation
• Handle offboarding processes, including exit interviews, clearance procedures, and feedback collection
• Ensure compliance with labor laws and regulations
• Maintain employee records and documentation accurately
• Foster a positive work environment, Implement and support employee engagement initiatives and activities
• Assist in disciplinary actions and investigations
• Development, review, and implementation of HR policies and procedures
• Communicate policies to employees and ensure adherence
• Support & track performance management processes, including appraisals and feedback sessions
• Identify process gaps and drive improvement for the department
• Collaborate with internal teams to achieve project goals
• Manage job postings and advertisements on various platforms
• Screen resumes and shortlist candidates
• Schedule and coordinate interviews with candidates and hiring managers
• Assist in the interview process and follow up with candidates
• Organize and coordinate training sessions for employees
• Track training attendance and feedback
• Collect and analyze HR data to support decision-making
• Generate and analyze HR reports for management
• Coordinate payroll processes and resolve payroll issues
• Monitor expenses and ensure cost-effective HR operations
• Any other administrative duties assigned by the company

Requirements:

• Diploma / Degree in Human Resources or related field
• People oriented, career & results driven
• Preferbly a demonstrable experience with Human Resources metrics
• Possess active listening, negotiation and presentation skills
• Competence to build and effectively manage interpersonal relationships of the company
• Knowledge of labor law and HR best practices

Responsibilities:

• Generate leads and prospect potential clients through various channels, including cold calling, networking, and referrals.
• Identify and pursue new business opportunities.
• Build and maintain relationships with clients and provide exceptional customer service.
• Negotiate contracts and pricing with clients.
• Collaborate with the event planning and catering teams to ensure client needs are met.
• Achieve sales targets and performance metrics.
• Provide regular sales reports to the Sales Manager.
• Stay up-to-date on industry trends and competition.
• Attend industry events and networking opportunities to promote the company.

Minimum 1 to 2 years’ experience in a Sales function, preferably in a food-related environment.

Responsibilities:

• Generate leads and prospect potential clients through various channels, including cold calling, networking, and referrals.
• Identify and pursue new business opportunities.
• Build and maintain relationships with clients and provide exceptional customer service.
• Negotiate contracts and pricing with clients.
• Collaborate with the event planning and catering teams to ensure client needs are met.
• Achieve sales targets and performance metrics.
• Provide regular sales reports to the Sales Manager.
• Stay up-to-date on industry trends and competition.
• Attend industry events and networking opportunities to promote the company.

Experience:

Minimum 1 to 2 years’ experience in a Sales function, preferably in a food-related environment.

Education:

Diploma or Degree in Marketing, Communications or Business.

We are looking for a proactive Customer Service and Sales Executive to join our team. In this role, you will provide top-notch customer support, manage the sales order process, and contribute to a seamless customer journey. This is an ideal position for someone who enjoys engaging with customers, handling sales inquiries, and ensuring that every order is processed with accuracy and care.

Key Responsibilities:

• Customer Support: Act as the primary point of contact for customers, handling inquiries, providing product information, and addressing any service issues promptly to ensure customer satisfaction.
• Order Processing: Manage the end-to-end sales order process, from order placement through fulfillment. Ensure accuracy and timeliness in processing all orders to meet delivery timelines.
• Sales Coordination: Support the sales team by assisting with account management, follow-ups, and ensuring customer needs are met throughout the sales journey.
• Customer Excellence: Deliver exceptional service by understanding customer needs, resolving issues effectively, and maintaining positive client relationships.
• Sales Administration: Maintain accurate records of customer interactions, sales orders, and any required documentation. Update CRM systems and prepare regular reports as needed.
• Cross-Functional Collaboration: Work closely with the logistics and production teams to coordinate order fulfillment and resolve any delays or issues that may arise.

Qualifications:

• Previous experience in customer service, sales support, or order processing, preferably in the F&B or retail sector.
• Strong communication and interpersonal skills with a customer-first mindset.
• Detail-oriented with excellent organizational and multitasking abilities.
• Proficiency with CRM software and order management systems is an advantage.
• Ability to thrive in a fast-paced environment and adapt to changing priorities.
• A team player who is reliable and proactive in managing customer interactions.

What We Offer:

• Competitive salary with opportunities for performance bonuses
• Comprehensive benefits, including health insurance
• A supportive and dynamic team environment
• Opportunities for career growth and skill development

This position is responsible for administrative and coordination duties between kitchen and operations and Catering Sales Team in Creative Eateries Catering division.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Administrative duties

· Printing of food tags, Function Orders, Timestamps

· Filing of Invoices

· Submission of Petty cash claims

· Issuance of Uniforms

· Booking of ad-hoc services e.g. delivery services

Submissions to HR Department

· Submission of Part-time staff salary details

· Submission of salary claims on Attendance Management System

Certification Systems

· Implementation of Halal System e.g. filing of documents, Good Receiving

· Implementation of Food Safety System e.g. forms recording

Reports directly to Director of Corporate Affairs & Human Resources &

Catering Operations Manager.

· Supports Corporate Affairs

· Supports Executive Chef

· Any other ad hoc administrative duties assigned

REQUIREMENTS

· At least 1 year(s) of administrative experience in the related field

· Ability to work independently and in a team

· High level of responsibility and initiative

· Working Location: Senoko (FoodAxis)

· 5 Days Work Week (4 Weekdays & 1 Weekend)