Sales Executive

Working Location: 80 Marine Parade Road, #12-02 Parkway Parade, 449269

Working hours: Mon-Fri 8:30 am to 6:00 pm

Description:

As a Hunter Sales Executive / Business Development Executive, you will be responsible for driving new business opportunities and expanding our client base. You will focus on identifying and closing new business deals, establishing strong relationships with potential clients, and achieving sales targets. This role requires a proactive and self-motivated individual who thrives in a fast-paced and competitive environment.

Key Responsibilities:

• Identify and target new business opportunities through research, networking, and prospecting.
• Develop and maintain a robust pipeline of potential clients.
• Conduct sales presentations and product demonstrations to potential clients.
• Negotiate and close sales deals to meet or exceed sales targets.
• Build and maintain strong relationships with key decision-makers and stakeholders.
• Collaborate with internal teams to ensure seamless onboarding and delivery of products/services to new clients.
• Stay updated on industry trends, market conditions, and competitor activities.
• Prepare and deliver accurate sales reports, forecasts, and market analysis to management.

Requirements:

• Diploma and above in Business Management, or in a relevant discipline.
• Minimum 2 years of experience in a similar position.
• Proven track record of success in a sales role (With an existing client base), preferably within the freight forwarding / customs brokerage industry.
• Proficiency in using CRM software and other sales tools.
• Willingness to travel as needed.
• Added advantage of familiarity with Ocean, Air, Contract Logistics.
• Salary package will be commensurate based on experience and skill set (Basic & Commission).
• Based on experience, the ideal candidate may be considered for a Supervisor/Manager position.

1. Assist in overall recruitment operation, from attracting candidates to shortlisting, interviewing and selecting them.
2. Conduct phone and zoom interview
3. Prepare Service Specifications/Resumes of candidates
4. Manage recruitment pipeline
5. Schedule contract discussion and contract signing
6. Manage Social Media accounts and website
7. Suggest and process improvement in HR and Admin.
8. Assist in other Admin ad hoc tasks
   

Requirements:

1. Diploma in HR or similar specialization preferred
2. At least 1 year of experience in mass recruiting
3. Excellent communication skillsPersonable, detailed and can do multi-tasking
   Outside the box thinker, creative
4. Experience in graphics design and multimedia; knowledge in (Adobe Ps, Pr,Ai) is a plus
5. Preferred candidates to start immediately
   
   

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are hiring Service Center Executive

As a Service Center Executive, we rely on you to

• Provide a warm, helpful and informative service over the phone
• Contribute to creating an excellent experience to all guests
• Handle all guest requests in a professional and timely manner

We are looking for someone who:

• Takes pride in being a hotelier
• Loves interacting with guests and customers
• Communicates and writes with fluency
• Enjoys working as part of a team
• Has a can-do attitude
• Is a self-starter
• Enjoys crafting best-fit solutions for guests

If you are the right person, what are you waiting for? Click the apply button now!

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are looking for a Front Office Executive to join our team.

As a Front Office Executive, we rely on you to:

• Take responsibility of the front office to ensure smooth and efficient operation at all times
• Supervise and lead all service associates in their daily activities
• Upsell rooms to meet guests' needs when appropriate
• Ensure guest requests are fulfilled in a professional and timely manner

We are looking for someone who:

• Takes pride in being a hotelier
• Enjoys interacting with people
• Fully understands room operations
• Must be detail-focused and guest-oriented
• Has strong interpersonal skills
• Enjoys problem solving with a can-do attitude
• Has no fear of challenges

* Manage daily operations of company

* Deliver top service standards and maximise customer satisfaction

* Plan and oversee marketing intiatives

* Recommend ideas to reach out broader audience {eg: promotions /social media

* Maintain good image and new ideas to improve sales

* Miantain good relationship while attracting new customers

This position is responsible for handling day-to-day IT operations. The IT executive maintains the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk.

He/she will be responsible for the administration and internal support of the Company's PCs, printers, servers and related equipment.

Responsibilities

• Provide frontline PC and server troubleshooting, resolve IT issues for end-users
• Modify configurations, utilities and software default settings
• Support and administer Windows Servers
• Backup and optimize database
• Perform regular system health check and capacities studies to ensure optimum performance of servers and network
• Provide in-house guest IT related matter troubleshooting
• Install, test and configure new workstations, peripheral equipment and software. Assist PC setup, IT system and access for onboarding of new users.
• Perform other reasonable duties assigned by the Management.

Only shortlisted candidates will be notified.

As a Finance Executive, you will support in media finance operations, including but not limited to:

• On-boarding of new suppliers and clients
• Jobs monitoring, analysis and closing
• Issue/check billing instructions to shared service team and ensure 100% billing completion before end of following month of activity
• Revenue recognition and reconciliation of WIP account. Review completeness and accuracy once posted in ERP System
• Resolve/respond to client billing queries
• Resolve issues in supplier invoices in co-ordination with Media/Operations team
• Work closely with respective teams on issue resolutions
• Regular WIP meeting with Stakeholders
• Accounts Payable responsibilities

Full job description

Responsibilities

• Assist in overall support of centre operation and general administration.
• Provide after course and during course support.
• Be sensitive, caring and attentive to students’ needs and well-being.
• Upkeep the cleanliness of the centre.
• Other ad hoc admin duties as required.

Requirements

• Minimum GCE N Level
• Responsible, positive learning attitude
• Good interpersonal skills (in both English and Mandarin).
• Able to work during weekends.
• Weekday hours 2pm - 9pm, Weekend hours 8.30am - 5pm
• Prior experience in enrichment centre with administration experience or teaching experience preferred.

About Us

We are hiring for our new expansion at Holland Drive. We provide English enrichment classes for 4 to 12 years old. Our curriculum employs a multi-sensory approach, enabling children with diverse learning styles to thrive in the same classroom.

Experience in managing retail outlets/convenience store

· Organize all store operations

· Able to liaise with suppliers/manage internal and external stakeholders

· Handle e-commerce duties

· Keeping records of customer feedback

· Promote in-store promotional events or displays

· Familiar with market trends to determine the need for improvement

· Display strong interpersonal skills for enhancement of customer relationships and customer satisfaction

· Ensure marketing materials are prepared according to the approved specification requirements.

· Ensure Internal and External Communications system are in place and carried out professionally

· Experience in F&B is an added advantage

· Possess strong leadership qualities

· Customer service oriented with a passion in retail

Roles & Responsibilities

1. Conduct market research and identify potential clients for the company’s products in the health care, wellness, and pharmaceutical sectors in local and overseas markets.
2. Create content, visuals, and collateral for marketing campaigns.
3. Present the company’s value proposition to existing and prospective clients.
4. Develop marketing strategies with the aim of entering new markets, recruiting new resellers, and increasing sales revenue.
5. Organising/conducting market entry/revenue generating seminars and coaching sessions to educate clients on our products and market trends.
6. Prompt and effective in handling queries.

Job Requirement

• Preferably 3 years of sales and marketing experience.
• Prior experience in selling wellness products will be an advantage.
• Excellent written and spoken English.
• Possess good presentation and interpersonal skills
• Possess knowledge of Windows, MS Office, and Photoshop is mandatory

Other Qualities

• Positive, dynamic and results-oriented
• Hardworking and resourceful
• Pleasant and team player

Other Information

• 5 working days per week
• working schedule: 10.00 am to 06.00 pm.
• Salary: S$2,400/- – S$2,800/- per month with CPF
• Location: Fortune Centre.

* This location is close to 5 MRT stations and lots of eateries.

Interested candidates are requested to send us your resume by emailing [email protected] and mention in the subject Business Development Executive. We regret to inform you that only shortlisted candidates will be notified.

Responsibilities:

-Customer Relationship Management: Foster and maintain strong relationships with both existing and potential customers through various methods, including cold calls, proposal emails, and face-to-face meetings.

-Stakeholder Engagement : Establish and nurture robust relationships with all key decision-makers within customer organizations.

-Operational Excellence: Work closely with internal teams to address and resolve operational issues, ensuring a smooth and efficient sales process for customers.

Requirements:

- Outgoing personality with excellent communication skills, logical thinking, a positive attitude, and adaptability. Self-motivated with a strong goal-oriented mindset and the ability to independently drive customer development and business growth.

- At least 2 years of experience in sales or engineering.

- Diploma or ITE qualification in Electrical or Electronic Engineering or equivalent, with proficiency in MS Office applications.

- Proficiency in English and Mandarin is required. Japanese is a plus.

- Willingness to travel overseas.

- A good network within PCBA/EMS/OEM is an advantage.

Please be informed that if you are interested in applying for a position, please email your resume in either Word or PDF format to [email protected]. In your resume, kindly include the following details:

• Current Salary:
• Expected Salary:
• Availability:
• Reason for leaving your current job:

Thank you for your application. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you hereby acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

Jal Yoga International is a well established Yoga studio that has 6 studios around Singapore offering Yoga, Pilates and Barre classes an expanded to Kuala Lumpur, Malaysia and Jakarta and Dubai.
We are seeking a mature and responsible individual capable of managing both our studio branch and our esteemed customers. The goal is to enhance member engagement, satisfaction, renewal rates, and cultivate advocates for our brand.

Job descriptions:

Customer Care Team - Welcome and On-board New Members

- Welcome new members, provide support in starting their wellness journey
- Engage and build rapport with members to gather early feedback

- Follow through the new member onboarding process

Customer Care Team - Engage Existing Members
- Personalised Check-in message at 1/3/6 months
- Review members attendance & frequency
- Check in with members who stop coming regularly
- Track and prepare Birthday Cards
- Maintain Complaint Tracker – ensure closure

You will also be tasked with overseeing the operational control of your branch, collaborating closely with the Head of Operations on a daily basis to enhance efficiency and effectiveness.

Requirements:

• Excellent communication skills, both written and verbal.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask in a fast-paced environment.
• Previous experience in customer service or a related field is preferred
• Able to handle cleaning duties such as mats sanitising, studio upkeep, toilet hygiene and wrapping up the studio by end shift
• Those who can commit morning and evenings to do covers will be an advantage
• Admin background is a must

Available working hours:

• Mon - Fri 7am to 1pm or 4pm -10pm
• Able to commit weekends/PH 8.30am - 5.30pm
• Locations available Kovan both shifts, Katong - evening, Bukit Timah evening

Training will be provided.

We are looking for a passionate and professional Senior Executive Officer to join our Customer Experience team.

Based in Singapore and reporting to the Senior Manager, the incumbent will oversee the day-to-day operations of the team's initiatives for customer segments, working along-side teams to integrate content, design, and customer engagement activities into cohesive initiatives aimed at increasing customer retention and market diversion from illegal operators, developing segment programmes and enhancements to drive customer segment performance to encourage responsible gambling and achieve advocacy.

However, we also recognize that each individual has a unique blend of skills. Whether your strength is in customer segmentation or campaigns, we want to talk to you.

What You'll Do

• You will collaborate with cross-functional teams to gather insights and data relevant to specific market segments.
• You will develop and maintain segment profiles and personas based on data-driven analysis and customer research, conduct in-depth analysis of each customer segment to understand their unique needs, preferences, and pain points, identify opportunities for personalisation and targeted communication initiatives within each segment, evaluate the effectiveness of segmentation strategies and recommend adjustments based on performance metrics and customer feedback.
• You will conduct competitive analysis to identify strengths, weaknesses, opportunities, and threats within target segments, monitor illegal market activities and industry trends to anticipate changes in segment dynamics and market conditions, present findings and recommendations to key stakeholders to support strategic decision-making and resource allocation.
• You will stay abreast of emerging technologies and methodologies in segmentation analysis and incorporate best practices into existing processes.
• You will develop targeted marketing campaigns and content tailored to the specific needs and preferences of each customer segment.
• You will leverage the CRM system, digital and remote channels, and retail touchpoints to deliver personalised experiences for customer engagement.
• You will collaborate with Customer teams to ensure campaign alignment and seamless customer experience.
• You will identify relevant courses/conferences for development of current capabilities and acquire new capabilities.

Who You Are

• You will need a Degree in marketing, business analytics, computer science or information technology. Advanced certifications in Analytics preferred.
• You will need at least 3 years of experience in customer segmentation, data analysis and/or marketing.
• Experience in gaming products and services will be advantageous.
• You should have a proven track record of using customer data and insights to drive marketing campaigns with results in improved customer engagement and retention.
• You should have hands-on experience with customer data platforms, analytics tools, and data visualisation techniques. Experience with Qlik Sense is an advantage.
• You should have strong understanding of customer behaviour, purchasing patterns, and market trends.
• You should have the ability to collaborate cross-functionally with Customer, Channels and Product teams to translate customer insights into actionable strategies.
• You should have excellent communication skills, both written and verbal, to effectively collaborate with cross-functional teams and stakeholders.
• You will need creativity and innovation to develop engaging and personalised campaigns that resonate with target audiences.
• You should have attention to detail and a commitment to delivering outcome driven campaigns.

Benefits

• Competitive salaries
• Flexi Benefits
• Staggered working hours
• Medical Insurance

Singapore Pools welcomes you not for how you look, where you come from, or differences you may have. We want you here for who you are. Diversity at the company helps us see a greater picture represented by different voices, helping us in contributing back to the society. So, feel free to express who you are, and be proud of your heritage and personal experience as you begin your journey with us!

Singapore Pools was established by the Government on 23 May 1968 to provide safe and trusted betting to counter illegal gambling. As a not-for-profit organisation, all of Singapore Pools' surplus is channeled to Tote Board to fund a wide range of causes in social service, community development, sports, the arts, education and health. Currently, Singapore Pools contributes about $2 billion annually to the Government in the form of taxes and duties, and for the funding of good causes.

Responsibilities

• B2B wholesale of consumer audio products
• Business development/ search for new sales opportunities
• Participate in government tenders and corporate sales pitching
• Serve and maintain relationships with wholesale accounts

Qualifications & experience

• Educational Qualification: ITE/ A Level/ Diploma/ Degree
• Minimum 2 years of wholesale experience
• Experience in corporate sales and government tender platforms
• Keen interest in consumer audio

Please be informed that if you are interested in applying for a position, please email your resume in either Word or PDF format to [email protected]. In your resume, kindly include the following details:

• Current Salary:
• Expected Salary:
• Availability:
• Reason for leaving your current job:

Thank you for your application. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you hereby acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

We are seeking an admin executive for our client, ST Engineering.

Job Title: Executive (NSREC)

Job Description:

1. Provide administrative support to NSREC admin and operations.

2. Working knowledge or proficient in MS Word and Excel.

3. Process oriented and able to work well on data details.

4. Good spoken and written English and other languages if any.

5. Experience with customer services if any.

Job Requirements:

EDUCATION

Diploma.

Fresh graduates can be considered.

SKILLS

Good interpersonal and communication skills with passion for customer service.

Good command of English (written and spoken) is preferred.

IT savvy and familiar with common software.

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Work Location: Central
Working Hours: Monday to Friday 8.30am – 6pm
Working Period: Immediate (4 – 6 Months)
Hourly Pay: $2,390 per month

Responsibilities:
• Handle correspondences via emails, hardcopy letters or over the phone
• Perform general administrative duties such as data entry, photocopying and filing
• Any other adhoc administrative duties as assigned

Requirements:
• Minimum GCE ‘A’ Level and above
• Proficient in Microsoft Office and has Good Excel Skills
• Must be able to commit for at least 3 or 4 Months and above

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

As a Media Executive in this role, you will:

• Work with one of the world’s largest technology advertisers, a tier 1 client for Publicis APAC
• Be exposed to our multi-disciplinary specialists across the globe, solving some of the industry’s largest challenges in digital marketing
• Help to coordinate marketing activity across multiple teams and countries
• Develop expertise in media, technology & research tools & platforms
• Have clear understanding of basic cost structure, campaign set-up process & way of buying ad space for different channels, across digital platforms (e.g., Meta (Facebook), Google, TikTok, Snapchat, Twitter)
• Learn how to drive genuine business results through simple digital campaign optimization
• Help develop costing and data collection for planning, recommendations or analyses
• Develop media diary & copy instructions based on the media plans & proposals
• Manage media booking deadlines, to ensure material deadlines are clear with the client/creative team
• Troubleshoot issues with creative and troubleshoot
• Be responsible and accountable for prompt delivery of reports and recommendations
• Have an analytical nature, a person who enjoys working with numbers & data – with an interest in guiding projects such as automated dashboards and data science initiatives

Reporting to the Director (Division of Information & Communications Technology) and the Manager (Enterprise Application), you will be responsible for the development and operation of all enterprise applications, including the Student Management System which supports the student lifecycle management. You will also provide assistance, advice and training to users on the effective use of enterprise applications, as well as help to manage vendors in order to ensure operational efficiency and smooth running of enterprise applications. This role is employed directly by the University of the Arts Singapore Limited (UAS Ltd). The key responsibilities include but are not limited to the following:

• Develop and maintain in-house software aligning security, compliance, performance and scalability.
• Develop scripts to automate build, software release, application deployment, automated testing, system and application management.
• Configure and maintain the CI/CD pipelines incorporating streamlined change and release management.
• Collaborate with team members to explore and adopt new technologies to improve software application reliability and availability.
• Implement security practices that comply with standards to protect company data and infrastructure.
• Create and maintain business intelligence dashboard reporting.
• Communicate and work with system stakeholders to gather requirements and provide solutions for implementation.
• Ensure that applications are designed to be effectively managed given the organisation's technology architecture, available skills and tools.
• Provide technical assistance to users when necessary, such as resolving system errors and fixing system bugs reported by users.

Requirements:

• Preferably a bachelor’s degree in business information technology or related professional qualifications from an established university.
• Preferably 3 years and above or equivalent of experience in performing full stack development, supporting the operations and administration of a Student Management System. Candidates without relevant working experience or possess a polytechnic diploma with at least 5 years of experience may apply and will be considered for the Executive position.
• Ability to plan, develop, test and deliver web applications.
• Familiar with the administration of Microsoft Windows server and Linux server.
• Proficient in web development technologies, including HTML5, JavaScript, Typescript, and various front-end frameworks like Angular and React, as well as server-side technologies such as NodeJS, NestJS, Python and DOTNET framework.
• Proficient in database management – Microsoft SQL, MySQL, Postgresql, Firebase.
• Knowledge in UI design - Bootstrap, CSS, SaSS, LESS.
• Knowledge in cybersecurity is needed.
• Experience in agile methodologies such as SCRUM, and continuous integration and delivery (CI/CD) practices will be an advantage.
• Resourceful with good problem-solving, presentation and data analytics skills.
• Strong written communication skills and interpersonal skills.
• Ability to work well independently and as a member of a team, collaborate with colleagues at all levels and provide good customer service.

Interested applicants are invited to apply directly at the LASALLE careers portal. Closing date is 31 July 2024 or until the position is filled. We regret that only shortlisted candidates will be notified.

My client is in the industrial sector, and they are currently seeking for HR Executive (Generalist) to be part of their team.

JOB DIMENSION (SCOPE)

• Assist in the recruitment and selection process, including conducting interviews, and coordinating onboarding/offboarding
• Maintain employee records and personnel files in compliance with relevant labour laws and regulations.
• Processing of monthly payroll
• Coordinate employee training and development programs to enhance the skills and knowledge of the workforce.
• Manage the performance management system, including goal setting, performance reviews, and feedback.
• Administer employee benefits, including insurance, leave, and other entitlements.
• Serve as the primary point of contact for employee inquiries and concerns, providing guidance and support.
• Investigate and resolve employee grievances and disciplinary issues fairly and promptly.
• Facilitate effective communication and engagement between the management and employees.
• Contribute to developing and implementing HR policies, procedures, and programs.
• Assist in the planning and execution of HR-related activities.

JOB REQUIREMENTS

• Diploma in Human Resources Management or its equivalent.
• Strong knowledge of Employment Act, WICA, HR practices and policies.
• Ability to handle sensitive and confidential information with discretion and maintain a high level of confidentiality.
• Excellent communication and interpersonal skills, with the ability to build relationships and interact effectively with employees at all levels.
• Excellent problem-solving and analytical skills with a proactive and solution-oriented approach.
• Attention to detail and meticulous in managing employee records and HR documentation.
• Strong organizational and time management skills, with the ability to multitask and prioritize tasks effectively.
• Ability to work independently as well as collaboratively in a team environment.

Working Location: Caldecott
Contract Duration: 12 Months Contract
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: $2,390 per month

Responsibilities:

· Perform data entry for all cases.

· Track the number of cases referred to the department.

· Extract, input, and upload all relevant data from reports and supporting documents into the system.

· Ensure that records for department’s cases are accurately updated and maintained.

· Support in the collation of data for reporting and analysis purposes.

· Coordinate meetings, including scheduling, preparing agendas, and documenting minutes.

· Manage file organization and maintenance for department’s cases and related documents.

· Provide administrative and corporate support as needed.

· Planning of staff welfare activities etc.

Job Requirements:

· Diploma in Psychology / Social Work / Social Sciences or other relevant disciplines.

· Immediate Starters are preferred (Not serving any notice period)

· Entry Level applicants with interest in the Social Service sector are welcomed to apply.

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

As a Media Executive specializing in Digital Media Operations at Zenith Singapore, you will play a pivotal role in driving the operational aspects of digital marketing campaigns for our clients. Collaborating closely with senior team members, you will execute digital campaigns with precision, manage campaign logistics, and contribute to strategic digital media plans. This role offers an exciting opportunity to immerse yourself in the dynamic realm of digital and integrated media operations, working across diverse clients and utilizing cutting-edge technologies.

Expectations of a Media Executive:

1. Campaign Execution and Management:
   • Execute digital marketing campaigns across various platforms, focusing on meticulous implementation and adherence to established operational workflows.
   • Coordinate with relevant stakeholders to ensure seamless delivery of campaign assets and materials.
   • Monitor campaign execution to ensure flawless implementation and troubleshoot any operational issues that arise.
   • Have clear understanding of basic cost structure, campaign set-up process & way of buying ad space for different channels - digital (social, programmatic, search, mobile, etc.), print, TV, OOH, radio
2. Logistics and Coordination:
   • Oversee the logistical aspects of campaigns, including scheduling, budget tracking, and resource allocation.
   • Collaborate with internal teams and external partners to ensure all operational elements are aligned for campaign success.
   • Maintain clear documentation of campaign processes and workflows.
3. Data Insights and Reporting:
   • Develop expertise in media, technology & research tools & platforms
   • Analyze and monitor operational data to ensure campaign timeliness, optimized pacing, and to derive insights into campaign efficiency and effectiveness.
   • Prepare regular reports that outline operational performance, identify trends, and propose optimization strategies.
   • Utilize data-driven insights to improve operational processes and enhance campaign outcomes.
4. Strategic Support:
   • Assist in the development of operational strategies that align with overarching media plans.
   • Contribute innovative ideas for enhancing operational efficiency and streamlining processes.
   • Collaborate with senior members of the team to implement operational aspects of comprehensive digital media strategies.
5. Client Collaboration:
   • Engage with clients to understand their operational requirements and align campaign execution accordingly.
   • Collaborate with clients to address any operational concerns and provide status updates as needed.
   • Maintain clear and professional communication to ensure client satisfaction.
6. Digital Trends and Tools:
   • Stay informed about the latest digital media trends, operational tools, and technologies.
   • Identify emerging operational platforms and tools that can elevate campaign execution and efficiency.

Job Description

• Handle full set of accounts.
• Prepare GST report submission and bank reconciliation.
• Liaise with external auditors, clients and internal staff.
• Responsible for month-end closing for multiple entities.
• Preparation of monthly financial report, including assurance of accurate and timely results.

Requirements

• Minimum Diploma in Finance/Accounting or relevant Professional Accounting Qualification.
• At least 2 years of relevant experience in this role.
• Able to work independently while maintaining a strong team spirit
• Possess initiative and able to organize and prioritize work
• Able to work under pressure and meet deadlines
• Knowledge in QuickBook will be advantageous

EA Name: Lim Jia Jun Kenneth

EA Registration Number : R24120012

EA Company Name: K.MERLEONE PTE. LTD.

EA Licence Number: 22C1177

The position is responsible for ensuring high level of guest satisfaction and ensuring good customer feedback and response to customers’ queries in a timely manner.  Reaching out and liaison with tour agencies and the increase the sales tickets and meeting the monthly sales target.

Primary Responsibilities

Providing A Great Shopping Experience

• Handling customer complaints and concerns.
• Answer to customers questions through in-person, phone, email, chat and may also providing timely, empathetic help that keeps customers’ needs at the forefront of every interaction.
• Be personalized, competent, convenient and proactive.
• Detailed guest product knowledge and assist guest with selection of gifts and souvenir based on details product knowledge.
• To ensure stocks are fully replenished on retail shelves at all times. Takes corrective action or communicates half empty shelves to Senior Operations Executive.
• Operate P.O.S machine and handle cash and other payment methods professionally, courteously. Understands how to handle local and foreign currency.

Provide Retail Experience That Meets Guest Expectations

• Manage and communicate merchandise opportunities to Boutique Manager.
• Participate on monthly inventory stock take.
• Proactively engages with all guests and upsells items.

Supervision/Training Of The Retail Team

• Inducts and trains Retail Associates in technical skills and product knowledge.
• Manages team within guidelines of the hotel.
• Coaches Retail Associates to constantly improve or maintain performance and provides guidance where performance is below expectation.
• Ensures execution and maintenance of all Visual Guideline as well as guaranteeing the visual presentation of retail store is meeting all set Raffles standards.
• Ensures that safe working practices are followed including emergency procedures.
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Develops own knowledge and skills as a contributing member of the Retail team.

Online Orders And Store Orders

• Ensure that all web orders and enquiries are answered timely.
• Ensure all online products information, inventory and new products are  up to date
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Continuously develop own knowledge and skills as a contributing member of the Retail team.

Other Responsibilities

• To oversee and ensure smooth processing of mail orders request.
• Timely providing feedback from guests to enhance guest’s experience.
• To observe professional and customer focused telephone etiquette at all times.
• To be familiar with any and all promotional events for the Retail store or hotel.
• Corporate purchase/festive hampers.
• To record and handle any defective and damaged goods and highlight to Manager in timely manner
• Performs any other duties and responsibilities that may be assigned.

Tour Guide

• Manage and communicate with tour guide at the boutique.
• Participate in relationship building with the tour guide.

Job Description

• Handle full recruitment process (job postings, arranging interviews, background check, preparing employment contract, etc)
• Process Work Passes application, issuance, renewal & cancellation (including foreign worker’s bonds, PCP, etc which required by MOM)
• Manage employees on-boarding & off-boarding (conduct new employee orientations or handover process, etc)
• Perform monthly payroll processing, CPF contributions, submission of tax clearance, employee reimbursement
• Advises management and employees on questions or problems relating to human resources
• Review and updating of company policy in the Employee’s Handbook
• Manage and update employee monthly timesheet and submit for finance department for account purposes
• Maintain accurate & up-to-date employee records, leaves & benefits
• Handle staff insurance and medical issues (claims, work injury compensation, etc) (Including foreign workers (work permit); compliance of government requirements)
• Maintain and managing employee’s assets, tools, PPE listing and records
• Administer all government claims
• Prepare tax clearance for foreign employees
• Prepare yearly IR8A submission for previous & current employees
• Assisting in yearly performance review
• Prepare all HR related documents – employment contract, confirmation, promotion, increment, Bonus, etc
• Any other ad hoc duties assigned by supervisor
• Other administrative supports: purchase stationary, water etc.

Requirements

• Only Singaporean/Singapore Permanent Residence may apply
• Degree in Human Resource Management or Business Administration equivalent
• Min 1 years working experience in HR relevant capacity
• Good knowledge of employment regulations & practices
• Proficient in Microsoft Office and good writing skills
• Pleasant personality with good communication skills
• Meticulous, resourceful, independent & people oriented
• Ability to work collaboratively in a team environment and communicate effectively with Mandarin & English stakeholders at all levels.

• Manages day to day project admin tasks
• Assist engineers in preparation of meeting minutes and consolidating tender returns and tabulation
• Assist the sector leads in preparation bids
• May revise system or schedule as required to ensure timely approvals and distribution.
• Ensures changes to document are completed in a timely fashion in order to meet set deadlines. 
• Responsible for coordination with other parties to make sure document edits are made and proofed.
• Tracks and keeps records of documents. 
• Ensures document tracking and production system is maintained. 
• Prepares and maintains a document control system for all forms of documentation. 
• Makes copies of drawing for production and other company employees. 
• Ensures that all completed documents have been signed-off by the appropriate personnel.
• Implements and follows company quality assurance program procedures.