Job Summary

The Administrative Assistant in the Academic Department provides comprehensive administrative support to faculty, staff, and students within the department. This role involves managing office operations, coordinating departmental activities, and ensuring efficient communication within the academic community.

Responsibilities

Office Management

• Maintain and organize departmental files, records, and documentation.
• Manage departmental calendars, schedule appointments, and coordinate meetings.
• Order and maintain office supplies, equipment, and ensure a well-organized workspace.

Communication

• Serve as the primary point of contact for the department, handling inquiries and providing information to students, faculty, and external parties.
• Distribute departmental announcements, emails, and other communication to relevant stakeholders.
• Assist in drafting, proofreading, and formatting departmental correspondence and documents.

Student Support

• Assist students with inquiries related to academic programs, course schedules, and departmental policies.
• Manage student records, including enrollment, grades, and course evaluations.
• Collaborate with academic advisors to provide support to students as needed.

Faculty Support

• Provide administrative support to faculty members, including assistance with scheduling
• Coordinate faculty meetings and assist with documentation as required.

Data Management

• Maintain accurate and up-to-date departmental databases, including student and faculty information.
• Generate reports and compile data as needed for departmental assessments.

Qualifications

• High school diploma or equivalent
• Proven experience as an administrative assistant or in a similar role.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Proficient in Microsoft Office Suite and other relevant software.
• Ability to handle confidential information with discretion.

As a Marketing Business Support Executive, you will play a pivotal role in facilitating the smooth operation of marketing initiatives within our organization. You will be responsible for providing comprehensive support to the marketing team, ensuring efficient workflow, and contributing to the achievement of marketing objectives. This role demands strong organizational skills, attention to details, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

Project Coordination:

• Collaborate with marketing managers to execute marketing campaigns and initiatives.
• Monitor project timelines, milestones, and deliverables to ensure timely completion.
• Coordinate cross-functional teams to support marketing projects as needed.

Data Management and Analysis:

• Generate reports and provide analysis which includes but is not limited to pre and post marketing campaign metrics.
• Assist in market research activities to identify trends, competitive landscapes, and customer insights.

Content Development and Distribution:

• Assist in management of company’s digital assets, which includes support on content creation, development of marketing materials, copywriting, editing, and proofreading.
• Coordinate the distribution of marketing collateral across various channels, including digital platforms, events, and print media.

Event and Trade Show Support:

• Assist in the planning, coordination, and execution of marketing events and trade shows
• Manage logistics, booth setup, and promotional activities to maximize brand visibility and engagement.

Budget Management:

• Assist in the preparation and monitoring of marketing budgets, tracking expenses, and processing invoices.
• Ensure adherence to budgetary guidelines and recommend cost-effective solutions where applicable.

Marketing-Related Administrative Support:

• Manage calendars, schedule meetings, and coordinate appointments for the marketing team.
• Handle correspondence, emails, and phone calls in a professional manner.
• Assist in the preparation of presentations, reports, and marketing materials.
• Any other ad-hoc duties as assigned.

Qualifications:

• Bachelor's degree in Marketing, Business Administration, Communications, or related field.
• Excellent organisational skills with the ability to multitask and prioritise workload effectively.
• Strong communication skills, both written and verbal, with meticulous attention to detail.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint).
• Analytical mindset with the ability to interpret data and generate actionable insights.
• Flexibility to adapt to changing priorities and deadlines in a dynamic work environment.
• Previous experience in event coordination or project management is a plus.

As a Marketing Business Support Executive, you will play a pivotal role in facilitating the smooth operation of marketing initiatives within our organization. You will be responsible for providing comprehensive support to the marketing team, ensuring efficient workflow, and contributing to the achievement of marketing objectives. This role demands strong organizational skills, attention to details, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

Project Coordination:

• Collaborate with marketing managers to execute marketing campaigns and initiatives.
• Monitor project timelines, milestones, and deliverables to ensure timely completion.
• Coordinate cross-functional teams to support marketing projects as needed.

Data Management and Analysis:

• Generate reports and provide analysis which includes but is not limited to pre and post marketing campaign metrics.
• Assist in market research activities to identify trends, competitive landscapes, and customer insights.

Content Development and Distribution:

• Assist in management of company’s digital assets, which includes support on content creation, development of marketing materials, copywriting, editing, and proofreading.
• Coordinate the distribution of marketing collateral across various channels, including digital platforms, events, and print media.

Event and Trade Show Support:

• Assist in the planning, coordination, and execution of marketing events and trade shows
• Manage logistics, booth setup, and promotional activities to maximize brand visibility and engagement.

Budget Management:

• Assist in the preparation and monitoring of marketing budgets, tracking expenses, and processing invoices.
• Ensure adherence to budgetary guidelines and recommend cost-effective solutions where applicable.

Marketing-Related Administrative Support:

• Manage calendars, schedule meetings, and coordinate appointments for the marketing team.
• Handle correspondence, emails, and phone calls in a professional manner.
• Assist in the preparation of presentations, reports, and marketing materials.
• Any other ad-hoc duties as assigned.

Qualifications:

• Bachelor's degree in Marketing, Business Administration, Communications, or related field.
• Excellent organisational skills with the ability to multitask and prioritise workload effectively.
• Strong communication skills, both written and verbal, with meticulous attention to detail.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint).
• Analytical mindset with the ability to interpret data and generate actionable insights.
• Flexibility to adapt to changing priorities and deadlines in a dynamic work environment.
• Previous experience in event coordination or project management is a plus.

Working Hours and Location

• Marine Parade
• 5 Days (Tuesday-Friday: 3-7pm, Saturday: 9-6pm)
• Immediate position

Roles & Responsibilities

• General administrative duties such as printing, filing, organising worksheets, updating records, data entry, etc
• Updating of courseware materials
• Provide administrative support to staff
• Assisting walk-in customers
• Other ad-hoc duties

What we’re looking for

• Fresh entry individuals are welcomed
• Responsible individuals who are able to work independently
• Proficient in Microsoft Office
• Positive attitude and able to work with other team members

We regret to inform that only shortlisted candidates will be contacted.

YOUR MISSION _________

Position Overview:

As a Retail Experience & Brand Activation Executive for Parfums Christian Dior Travel Retail Southeast Asia, you will play a pivotal role in driving the brand's success and elevate brand’s presence in a dynamic travel retail industry. Your creativity and strong analytical skills will contribute to the development of trade experience with emphasis to customer centricity, aligning with Dior's overall business objectives and ensure a consistent brand experience.

Trade Marketing Strategy:

• Collaborate closely with key stakeholders to ideate and implement trade marketing tools to elevate brand presence and engage consumers.
• Coordinate with retailers and internal stakeholders to ensure seamless execution of trade events, maximizing brand exposure and sales opportunities.

Trade Event Execution and Management:

• Work closely with Visual Merchandising & E-Retail Projects Manager and internal stakeholders to plan and execute trade events, including product launches and activations, maximizing brand exposure and sales opportunities.
• Develop compelling Trade materials, tailored to meet the needs of retail partners, and maximize brand impact.
• Assist in handling operational affairs including production, project tracking, and reporting.
• Take charge of Field Education to excite field Team in available retail-tainment tools to facilitate consumer conversation.
• Initiate Local sourcing when required.

Creative Management – On Counter & Online

• Take ownership, initiate & exercise creativity in Visual Merchandising for customer touchpoints within brick-and-mortar stores to facilitate customer engagement, while respecting brand guidelines.
• E- VM: Ensure E-Retail website content are updated in a timely manner based on new product launches with seamless coordination with retailers. To assist VM manager in visual adaptation for site E-Corners.
• When required, provide support in Artwork adaptations.
• Manage working level relationships with Vendors & Design Agencies.

Reporting, Competitor & Consumer Behaviour Analysis – Omnichannel

• Conduct market research and analysis to identify trends, customer behaviour and competitor activities in order to refine trade marketing strategies.
• Consolidation and sharing of SEA event post-mortem reports with evaluation of project effectiveness and animation ROI
• Work alongside with Field Team for dedicated monthly key door counter visits for competitors’ animation report consolidation. Weekly monitoring e-retailers' digital activities and competition landscape.
•  Where necessary, consolidate operational needs to uphold positive brand integrity.

You will be joining a dynamic team that delivers award-winning digital performance campaigns. If you are strong in delivering and developing exciting digital media solutions for HMT markets while managing the day-to-day planning, buying, implementation, optimization, and reporting requirements to meet client objectives, we want to talk to you!

Expectations of a Media Executive/ Performance Media Planner:

Planning:

• Assist the line manager to develop media strategy, channel/ platform recommendations and prepare the detailed media flow-plan for full funnel campaigns
• Leverage available planning tools and liaise with media owners for proposals along with recommended ad formats.
• Engage clients on day-to-day operations, media trend updates and various campaign reports on local/regional/global levels.
• Able to read the data in terms of past performance, benchmarking for upcoming major & tactical campaigns.

Buying:

• Understanding between different funnels & focused on the lower funnel campaign strategies to meet goals like ROAS
• Liaise with digital ad ops (campaign set up on self-serve platforms, tracking & implementation for client’s site, ensure ads are properly served and tags are firing).
• Global ops (adhering and following globally set parameters and campaign execution processes while also guiding others).
• Oversee all performance across channels (Search, Social, Programmatic etc.) & recommend ways to improve performance.
• Closely monitor and optimize performance during campaign period across platforms such as Google Ads, Facebook, TikTok etc.
• Weekly digital reporting, end of campaign reporting and reconciliation of final costs for finance billings.

Job Descriptions

Position Overview:

The Office-Based Reservation Agent / Guest Relations Executive at Garibaldi Italian Restaurant & Bar is a pivotal role that involves managing reservations, handling event inquiries, maintaining relationships with third-party reservation partners, overseeing catering requests, responding to emails, and supporting various marketing and financial partnerships alongside the Marketing Manager and General Manager. This role is crucial to ensuring that our guests have a seamless and memorable experience when dining at our restaurant.

Key Responsibilities

1)Reservations Management:

• Handle reservation inquiries via phone, email, and online channels.
• Ensure accurate and up-to-date reservation records.
• Work closely with the restaurant team to optimize seating and table allocation.

2)Event Inquiries:

• Respond to inquiries related to private events, parties, and special occasions.
• Coordinate event bookings, including menu selection, seating arrangements, in house site views and special requests.

3)Catering Services:

• Manage catering inquiries and orders for off-site events.
• Ensure the timely and accurate delivery of catering services, meeting the client's expectations and ensuring proper internal communication with operations.

4)Third-Party Reservation Partners:

• Foster and maintain strong relationships with third-party reservation platforms such as Chope, Quandoo and Dining City.
• Collaborate with partners to maximize restaurant reservations and visibility.

5）Email Correspondence:

• Respond promptly and professionally to email inquiries from guests and potential customers.
• Provide detailed information about the restaurant's offerings, menus, and special promotions.

6) Marketing and Financial Partners:

• Collaborate with marketing partners to promote the restaurant's offerings and events via the support of privileged partnerships.
• Assist with financial partnership activities, including payment processing and invoicing together with Finance Department.

Job Requirements

• 2 years of related experience
• Previous experience in a reservation, guest relations, or customer service role is preferred.
• Exceptional communication and interpersonal skills.
• Proficiency in using reservation management software.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Strong problem-solving skills and attention to detail.
• Knowledge of the restaurant industry, especially Italian cuisine, is a plus.

Working hours

• 5 days work/ week

Job Descriptions

• Responsible for banquet sales by achieving Club's budget
• Controlling costs and quality of service
• Participate in sales and marketing activities including sales calls and club events
• Participate in building up client database and increasing client retention
• Prepare proposals, confirmation, and event orders as required
• Conduct site inspections for existing and new clients
• Generate weekly and monthly reports
• Participate and provide input toward banquet marketing activities
• Assist in the preparation of forecast and actual budget function sheets
• Coordinate with all relevant departments to ensure the smooth delivery of events
• Supervise and coordinate banquet setup and service

Job Requirements

• Diploma in sales or events management
• At least 3 years of relevant experience in a similar capacity
• A good leader with excellent communication skills
• Ability to uphold good service standards at all times
• Well-organized and creative nature
• Excellent communication and interpersonal skills
• Able to work in a dynamic environment
• Having knowledge of Chinese Wedding events is a plus.
• Willingness to work late nights, over weekends, and on public holidays when there are event

We are looking for Account Executives to join our Prodigious Singapore team!

An Account Executive will work closely with the Account Managers, acting as a link between the agency and clients. They will be responsible for the coordination of campaigns/projects and therefore communicating clearly to all those involved.  

It is vital for the Account Executive to understand the needs of the clients, which they will learn through liaising closely with them throughout campaigns, often on a daily basis. Management of administrative and campaign work to ensure that projects are completed on time and on budget will be required. 

Responsibilities:

• Support the Account Managers on campaigns/projects requirements  
• Meet and liaise with clients to discuss and identify their requirements  
• Work closely with agency colleagues to meets the client's brief, budget and timeline  
• Communicate with the relevant departments and teams – in writing - on plans, and changes/actions  
• Present (alongside agency colleagues - particularly the account manager) the campaign ideas and budget to the client  
• Work with the account manager to brief the relevant departments and assist with the formulation of work  
• Ensure that communication flows effectively  
• Present creative work to clients for approval or modification  
• Handle budgets, manage campaign costs and undertake administrative tasks  
• Handle multiple accounts and different campaigns/projects  
• Understand and track client/category needs by staying abreast of trends  

1.Administrative

· Assists in the overall department’s general administration

· Manages and forecasts budgets for Entertainment functions

· Manages and forecasts budget for Lifestyle Sections

2. Event Management

· Club entertainment events, taking primary responsibility for the bi-monthly Club nights. Handles the administration and event management Club nights

· In charge of Socials Sections

3.Special Project Management as assigned by manager

4.Writing & Design

· Ad-hoc designing of posters and other printed collaterals for Entertainment and functions organised by the Sections

· Ad-hoc writing of reports and publications for the Club, including the annual report

5.Live Bands Management

· Day-to-day correspondence with bands

· Contract Negotiations

6.Adhere to high ethical standards and comply with all regulations /applicable laws

7.Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace.

8.Any other duties/projects as assigned by Supervisor / Management

Job Description & Requirements

Responsibilities:

1. Customer Care:Welcome and assist walk-in customers, providing a personalized service experience.
Expertise in cutting and packaging fruits to meet customer preferences.

2. Order Management:Efficiently take orders over the phone and ensure timely deliveries to customers.

3. Fruit Preparation:Specialize in cutting fruits, including the unique skill of handling durian.

4. Shop Maintenance:Uphold cleanliness standards within the shop to create a pleasant and hygienic environment.

Other Details:

· Work Schedule: Availability to work on weekends, public holidays, and night shifts.

We appreciate your enthusiasm in joining our team. Please note that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

My client is a well-established manufacturing firm in Singapore. They are hiring a Senior Finance Executive for the finance team in Singapore.

Reporting directly to the Group Finance Manager, you will be managing cash flow planning, monthly performance reporting, analysing of costing and sales and ensure capital efficiency, monthly variance analysis and overseeing transfer pricing. Experience with JOX is advantageous.

This role involves driving process improvement initiatives and mentoring the finance team.

Requirements:

• At least Bachelor’s degree in Accounting/ Finance or accounting related qualification
• 3-5 years of relevant experience
• Fluency in both written and spoken Japanese is required as this role require to work closely with the HQ in Japan.

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Joey Chen (R1878026)

Shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: R1878026

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

#LI-JC1

Job Scope:

• Review Agents’ performance on shipment prospects and loadings from designated ports.
• Quotation – to work on costing for providing Tank Rate quotation to customers and following up for shipments.
• Statistics –on inbound & outbound by customer
• Visit local customers – to make sales calls & service existing clients.
• May have opportunity to travel

Qualifications

Diploma graduates with Diploma in Maritime Studies/Logistics of shipping discipline with 1 to 2 years experieence.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliency.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 5 years of previous experience in serving in restaurant

Must be able to work night shift and split shift

Must be able to work extra hours or weekend if needed

• To handle external accounting jobs from various industries
• Responsible for maintaining complete set of accounts
• Minimum 2 years experience with accounting firm
• Financial management and monthly/quarterly accounting jobs for clients
• Timely preparation of clients’ year-end accounts and submission of management reports
• Prepare quarterly GST schedules and responsible for quarterly GST submission
• Multi-task and work independently with initiative, whilst maintaining communication on the status of accounting jobs

Requirement:

• Diploma or degree in Accountancy or Business Studies
• Experience preferred
• Proficient in Microsoft Office applications
• Good knowledge of QuickBooks and accounting software advantaged
• Good communication, analytical and problem-solving skills
• Ability to handle deadlines with commitment
• Hardworking and positive attitude, with the ability to work as a team or individually
• Strong interpersonal and client relationship skills

If you possess the above qualities, we would like to hear from you. Career advancement and attractive remuneration offered to candidates with relevant qualifications and experience. Please email your resume with current and expected salary and copies of academic certificates together with a recent photograph to: [email protected]

(We regret that only shortlisted candidates will be notified)

CoGri Asia Pacific, is the Industrial leader specializing in design, construction, upgrading of superflat high tolerance concrete floor for the Logistics and Industrial building in Asia Pacific region.

We are currently looking for suitable candidates to fill the position of Accounts Executive.

The incumbent will assist the Regional Accountant in the day to day operations of the Accounting department for ASEAN group of companies. The duties included but not limiting to the following;

Accounts Payable :

• Verify and match vendor invoices against PO
• Verify Employee expenses claim
• Process payments
• Prepare information for monthly reports

Accounts Receivables :

• Prepare invoices and ensure delivery of invoices to clients
• Review receivables from clients on a weekly basis
• Process receipts

Cash flow

• Prepare cash position statement on a weekly basis

Requirements:

• Diploma / Degree in Accounting / Business Administration / ACCA or equivalent qualification recognized by ISCA
• Min 3-4 years accounting experience
• Ability to work independently, communicate effectively and possess strong interpersonal skills
• Proficiency in both written and spoken English

The Job

- Identify & develop guided new job placement and business opportunities by telemarketing, social media marketing and other appropriate means

- Follow up with the client to understand the job and business requirements regarding hiring needs

- Negotiate with the client regarding recruitment terms and conditions

- Search & effectively provide the best candidate using different platforms based on the client's requirement

- Understand the experience of the candidate and manage their expectations

- Build & maintain excellent clients and candidates' relationships

- Ensure that the company's objectives and sales target set are achieved

Requirements:

- At least 'O'/Diploma in Business or in any other field

- Target oriented & sales driven attitude

- Comfortable with commission-based income

- Positive attitude, a strong sense of urgency, self motivated & enjoy challenges

- Keen interest in sales and customer service with a never-say-die attitude

- Good interpersonal skills and communication skills

- Team player and able to work well with all level

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Scope

1) Process claim application
2) Checks for disbursement
3) Exception handling and refunds
4) Attend to escalated enquiries on claims
5) Collation of data / information / statistics for regular reporting
6) Provide administrative support
7) Undertake additional tasks as assigned

Requirements

1) At least Diploma holder
2) 1 to 2 years of working experiences (preferably) in processing claims, disbursement and refund
3) Good interpersonal and communicate skills (oral and written)
4) Must uphold strong code of work ethnics and confidentiality of information
5) Detailed and meticulous
6) Able to work under pressure to meet deadlines
7) Good working knowledge of Microsoft Office, especially in using MS Excel

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Summary

This position is responsible for answering and responding effectively to all enquiries on Hotel reservations in a knowledgeable, courteous and prompt manner.

Responsibilities

• Respond to enquiries about hotel products and services by telephone and email according to standard guidelines.
• Maintain complete knowledge of all food & beverage services, outlets and hotel services/features to promote its products and services.
• Understand Revenue management strategies, up-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue.
• Determine guest needs and quote the appropriate room and rate as per requirements.
• Input booking information into the Reservation System.
• Process amendments to reservations such as extensions, early departures, etc.
• Record special billing arrangements for groups.
• Coordinate and communicate with all other departments to ensure a smooth operation

Job Need Urgent,

1. Min 5 years experience of Logistics Operation.
2. Min 3 years of Marketing Translation special Myanmar
3. Able self motivation, independ, leadership
4. Working Time : 11am to 6pm / 1pm to 9pm
5. Able work Sunday and Public Holiday
6. Able to travel other counties
7. Prompt responsiblity for online

✅ UP $3200

✅ 5 Days

✅ 9am - 6pm

✅ Paya Lebar

Responsibilities:

• Collaborate with various teams and assist in organizing and coordinating events and exhibitions
• Oversees and coordinates the creation and production of collaterals
• Co-maintain websites and assist with social media accounts

Requirements:

• Minimum Diploma or above
• Minimum 1 Years of Experience in Marketing
• Proficient in Photoshop and Adobe Illustrator

You may “Using Apply Now Button” to send in your updated resume.

For more information, please reach us at 9138 5316

*Only shortlisted candidates would be notified*

Choek Wei Qi Joel

Registration Number: R1877109

Workstone Pte Ltd

EA License Number:19C9998

Responsibilities:

• Lead and manage in-house payroll process full cycle for all entities (including overseas).
• Responsible for accurate and timely payroll computation and processing.
• Perform timesheet calculations and liaise with the Operations on the attendance and leave matters.
• Handle tax clearance, monthly CPF submission, annual income tax filing and the submission of government paid-leave claims, NS claims, etc.
• Work closely with Finance on payroll closing, GL reporting and perform payroll reconciliations.
• Attend to staff queries on payroll related matters.
• Manage the annual manpower budget exercise, HR audit and prepare Group reporting.
• Prepare monthly manpower costing, staff movement report and perform cost analysis for review.
• Submit statutory report and survey to the authorities.
• Review and streamline Payroll processes.
• Manage ad-hoc HR related tasks, projects, system integration/migration, etc.
• Perform other duties as assigned.

Requirements:

• Bachelor Degree in Human Resource Management or equivalent.
• At least 8 years of working experience in Payroll with lead role.
• Experience in handling overseas payroll experience is an added advantage (for Indonesia, Myanmar, Cambodia, Hong Kong, China and Malaysia).
• Experience in handling high volume of payroll for multiple entities with more than 600 headcount.
• Good payroll knowledge and well-versed in the Employment Act and HR practices.
• Proficient in Times Software with Advanced MS Excel skills.
• Excellent interpersonal, communications and analytical skills.
• Independent and able to work well under pressure in a fast-paced environment.
• Meticulous, fast learner and well organized.
• Excellent multi-tasking skills to meet tight payroll deadlines for the Group.

Responsibilities

• Supports managers and clients through a variety of tasks related to organization and communication
• Handle general office administrative duties: answering phone calls and attending to visitors
• Scanning of documents, maintain proper recording and filing
• Manage and liaise with the sales regarding the Training & test date for the workers.
• Perform other ad-hoc admin duties
• Able to work in fast pace environment

Requirements

• At least 1-2 years relevant experience in administrative works
• Possess good customer service skills.
• Proficient in MS office
• Willing to work 5.5days work week
• Willing to work in fast pace environment
• Able to start immediately will be preferred

• Plan and manage all staffing levels in assigned department.
• Manage, recruit, interview, hire, train and monitor employees.
• Communicate job expectations and responsibilities, while supervising, disciplining, managing and overseeing employees and work systems.
• Ensure all employees comply with company rules, policies, procedures and regulations, while meeting established productivity targets.
• Encourage and motivate all employees to work and collaborate to meet goals, while fulfilling their job responsibilities and obligations.
• Create and maintain a healthy and positive work culture.
• Implement, establishes and meets departmental and company goals to improve business outcome.
• Prepare budgets and performs inventory control measures to ensure an accurate accounting for expenditures and resources.
• Establish and maintain quality and customer service standards, while ensuring workers do the same.
• Identifies problem areas and works to implement solutions to effectively resolve them.
• Evaluate employee performance and systems to identify trends and recommend improvements.
• Contributes to team efforts as needed to achieve desired results.

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations.

We are hiring for the following outlets:

• In-Suite Dining / Pool Bar
• Long Bar

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas.
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it.
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards.
• Follows through opening and closing duties.
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Ensures NEA rules and regulations are met and achieve.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis.

Providing a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact.
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly.
• Provides a high level of Safety and Security for guests and colleagues.
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Candidate Profile

Knowledge and Experience

• Certificate or diploma in hospitality or related field.
• Minimum 2 years’ experience in an international class restaurant.
• At least 1 year relevant experience in a similar capacity an advantage.
• Additional improvement programs in Food & Beverage an advantage.
• Working knowledge of Microsoft Office.

Competencies

• Interpersonal skills – communicates easily/openly with integrity towards own action.
• Communication skills in English spoken/written.
• Reliable and consistent.
• Personal presentation, clean/tidy.
• Comes across as enthusiastic, energetic.
• Able to work as a team.
• Motivator, self-starter.
• Displays initiative and creativity.
• Open minded.
• Committed.
• Team leader.
• Guest oriented.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.