· Customer service executives are mainly responsible for answering customer questions through a variety of means, such as online chats, email, or phone calls.

· They answer any questions the customer may have and then redirect them to the appropriate team or department.

· Helping customers to schedule their appointment.

· Any other ad hoc duties assigned by supervisor or Management.

The Straits Times is looking for an Assistant Newsletter Editor. The right person for the job is a team player, who is strong on content and also understands data well.

Responsibilities

• Supervise content, performance and growth of ST's various newsletters, and curate some of the titles
• Track the key performance metrics of these newsletters, shape and drive a strategy for their growth
• Lead cross-functional discussions and collaboration with other stakeholders such as Consumer Division and Marketing on subscribers-only newsletters, sponsored newsletters or newsletters that are part of bulk sales
• Suggest and supervise new experiments to grow the audience for these products, and to identify potential new titles
• Good understanding of audience segmentation analytics and come up with ways to apply them to daily work, and keep abreast of the best industry trends and practices
• Deliver in-depth reports on performance, audience growth, with proposals for implementable next steps
• You will be expected to use the CMS to set up, make changes and deploy newsletter titles on your own

Requirement

• Strong communication and collaboration skills as you will be liaising with various stakeholders on a range of areas from content to designing to analytics
• Keen interest in news and current affairs, and a good writing style
• Familiarity with Google Analytics is a big plus.
• Prior developer or design understanding and knowledge will be preferred

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The successful candidate will work with Prof. Noah Lim under a project on Multicomponent Formulations For Coatings That Increase The Shelf Life of Perishable Goods.

The main responsibilities of the position include:
1. Participate in project operation.
2. Fruit market survey.
3. Screening and optimization of edible components for fruit extension shelf-life coating formulation.
4. Structure analysis of formulated coating/thin film

Qualifications

• Qualifications / Discipline: Bachelor Degree in Chemistry/Materials/Food Science and Technology.

• Skills: SEM, Confocal Microscope, FTIR, HPLC, sensory evaluation, etc.

• Experience: With expertise in food science, formulation development, polymer science, biomaterials.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

• Delivering excellent service to ensure high levels of customer satisfaction.
  • Motivating the lab store team to meet objectives by training and mentoring staff.
  • Work with the Procurement Head business strategies to attract new customers, expand store traffic, and enhance profitability.
  • Hiring, training, and overseeing new staff.
  • Responding to customer complaints and concerns in a professional manner.
  • Ensuring store compliance with health and safety regulations.
  • Developing and arranging promotional material and in-store displays.
  • Preparing detailed reports on buying trends, customer requirements, and profits.
  • Undertaking store administration duties such as managing store budgets and updating financial records.
  • Monitoring inventory levels and ordering new items.
  • Ensure all operations are conducted within recognized industry health and safety regulations.
  • Devise metrics to measure lab store status and report these figures during monthly management meetings.
  • Conduct internal audits to ensure compliance with health and safety regulations

Qualifications

• General degree, preferably in Supply Chain or Logistics
  • At Least 1 year of relevant Lab Supplies Store or Procurement experience
  • Good interpersonal, communication and people management skills
  • Result oriented, strong attention to details and time management skills
  • Demonstrates commitment to teamwork with good analytical and project mgt skills
  • Experience as a change agent in an organization
  • Familiar with B2B or B2C system
  • Financial and Business Savvy
  • Proficient in Microsoft Office, BI tools.

JOB DESCRIPTION:

1. Clinical Support:

• Assist podiatrists during patient examinations and treatments.
• Prepare treatment rooms and ensure they are stocked with necessary supplies.
• Sterilize and maintain instruments and equipment.
• Help patients with mobility issues or other needs during their visit.
• Educate patients on prescribed treatments and assist with at-home care instructions.

2. Administrative Responsibilities:

• Greet and assist patients in person and over the phone.
• Schedule appointments and manage the clinic's calendar.
• Handle patient registration, including updating and maintaining patient records.
• Process billing and insurance claims.
• Collect payments and provide receipts.
• Manage inventory and order supplies as needed.
• Handle general office tasks such as filing, faxing, and email correspondence.

3. Customer Service:

• Provide excellent customer service to patients, addressing inquiries and concerns.
• Ensure a welcoming and comfortable environment for patients.
• Communicate effectively with patients, colleagues, and external contacts.

REQUIREMENTS:

1. Education and Experience:

• Previous experience in a medical or healthcare setting is preferred.
• Knowledge of podiatry terminology and procedures is a plus.

2. Skills:

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficient in using office software and electronic health record systems.
• Basic knowledge of medical billing and insurance processes.

3. Personality Traits:

• Compassionate and empathetic towards patients.
• Detail-oriented with a focus on accuracy.
• Team player with a positive attitude.
• Ability to handle stressful situations with professionalism.

Responsibilities:

· Answering phone calls and queries and direct them to the relevant personnel

· Upon admission, updating of bed side information which contains name, NRIC, dialect group, date of admission, date of birth, fluid consistencies, diet, drug allergy and fall risk, wheelchair tags, photo taking, medicine box label, cabinet labels, case notes labels and IMR photos

· Updating of diet information and new admissions

· Updating censor list and MFEC card holders

· Scanning and liaising with NHG Pharmacy for supplies and changes on Inpatient Medical Record after each doctor's round and when supply of medication runs low

· Ordering of stationery and dry stock and receiving the goods

· Assist Nurse Manager with medical, supplement and linen supplies ordering

· Manage the different stores and track stock levels

· Liaising with driver to collect and send medications to NHG Pharmacy

· Assist with booking residents' medical appointments

· Book Ambulance driver for discharge of residents from hospitals and appointment to hospitals

· Liaising with residents' families and residents for collection of payment and other matters arising

· Collecting data for residents' or staff ID, uniforms and shoes

· Coordinating between HR and staff for medical examination, renewal of passport/ work permit and opening of bank accounts

· Recording minutes of meetings, community meetings and fire drills briefing

· Setup conference room for meetings & talks

· Ensure timely update of staff training records

· Filing of photocopied of invoices and task-log-in forms for medical specialists/ doctors

· Receive and distribute donation items from public

· Preparing weekly, monthly and yearly statistics reports

Qualification:

· GCE 'N', 'O' Level or ITE Certificate (preferable in Office Skills)

· Proficient in MS Word/ Excel/ PowerPoint/ Outlook

· Preferably with experience in healthcare or service industry

Job Description:

We are looking for a sales and customer service oriented individual to join our team as a Ecommerce Live Host & Social Media Specialist (full-time). As a Live Host cum Social Media Specialist, you will be responsible for engaging with our viewers during live stream, promoting company products and posting social media content to drive customer engagement and platform presence.

Responsibilities:

• Conduct live broadcasts on marketplaces like TikTok & Shopee, providing engaging and informational content to attract and retain viewers.
• Interact with viewers through comments, likes, and live chat in a professional and timely manner.
• Introduce and showcase products, highlighting their features, benefits, selling points and user experience to generate interests and sales.
• Maintain a consistent intonation and image throughout the live stream, aligning with the company's image.
• To make the live session as happening and engaging as possible with no moments of silents allowed.
• Posting social media contents everyday to drive engagement with viewers.
• Social media contents needs to create value & promote company brand or products.

Working Hours:

• Flexible working hours. Will advise further.

Pay Structure:

• $1800 Basic + Commissions

Requirements:

• Strong and excellent communication skills.
• Fluent in English.
• Other language like Mandarin or Bahasa is a plus.
• Ability to multitask and adapting to different situations while maintaining a positive attitude and intonation.
• Very good understanding of our products and customers demographics.
• Sales skill to effectively and efficiently showcase, promote and sell our products.
• Strong engaging skills to retain and attract new viewers.
• Creativity and innovation in generating engaging content ideas and interactive activities.
• Prior experience as a TikTok Content Creator, Live Stream Host, or experience in sales role is a plus.
• Comfortable hosting in front of camera.
• Singaporean

What To Expect ? :

• Product training will be provided.
• Support will be provided during live streams.
• No toilet breaks allowed when live is ongoing (2H per session).
• Live will be conducted in a air-conditioned room.

This person will provide support for the Middle and High School (MS/HS) Principal in completing their daily tasks in order to help them remain organized and effective in their role as instructional leaders.

1. Able to assist with Substitute Teachers schedules, attendance and timesheets
2. Able to keep track and process Faculty attendance
3. Assists in classroom materials, photocopies and equipment
4. Experience in assisting Principal to maintain clear communication with parents and students through the various communication channels.
5. Assist with record-keeping, both electronic and paper.
6. Able to schedule MS/HS classes in PowerSchool
7. Able to collate monthly MS/HS activities calendar
8. Communicate after school activities to students, parents and teachers
9. Coordinate buses and various activities for MS/HS field trips
10. Support Principal in clerical tasks
11. Able to organize Graduation for HS students

QUALIFICATIONS:

1. Bachelor’s degree preferred.
2. Proficient in computer skills, including google suite applications and Microsoft office.
3. Proficiency in spoken and written English.
4. Highly organized, detail-oriented, and a problem solver.
5. Excellent interpersonal and communication skills.