WHAT'S THE JOB

Under the general direction of the Club InterContinental Manager, and within the limited of established IHG and local hotel policies and procedures, provides supportive functional assistance to all departments; interact with guests and members of the community. They will also coordinate with all other departments within the hotel.

This job is the Managerial role at a full-service hotel or at a regional extended-stay hotel. Reports to Club InterContinental Manager/Rooms Division Manager. Typically supervises operations under Club InterContinental Lounge, both Club reception tasks and Club InterContinental Dining Experience.

Promote the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand.

YOUR DAY-TO-DAY

Financial Returns

• Assist in coordinating the preparation of the departmental annual budget.
• Controls and monitors departmental costs on an ongoing basis to ensure performance against budget
• Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control labour costs and expenses with a focus on rate strategy, building initiatives and inventory management.
• Oversee night audit function and preparation of daily financial reports.
• Develop plans to increase occupancy and ADR through walk-ins and upselling at the club reception desk.
• Supervise the Club InterContinental team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue.

People

• Assists in planning for future staffing needs and recruiting in line with company guidelines
• Prepares and administers detailed onboarding program for new staff
• Assists in maintaining a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation
• Provides input for probation and formal performance appraisal discussions in line with company guidelines
• Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance
• Regularly communicates with staff and maintains good relations
• Ensures training needs analysis of Club InterContinental staff carried out and training programmes are designed and implemented to meet needs
• Conducts probation and formal performance appraisal in line with company guidelines
• Maintain up to date staff record and approves leave requests etc

Guest Experience

• Builds, delivers and maintains a high level of Club InterContinental experience across the guest journey
• Knows and understands all Club InterContinental guests to deliver intuitive and At Your Side service
• Build and maintain positive relationships with all internal customers and guests in order to exceed their needs
• Take action to address these needs in order to exceed their expectations
• Create a positive hotel image in every interaction with internal and external customers
• Adhere to hotel brand standards and ensure the team are delivering up to date service standards
• Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests
• Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests needs
• Maintain current Hotel information to be able to provide information to guests
• Consistently review the hotel performance and ensure the team are delivering recognition to our loyal guests within the IHG Rewards Club and InterContinental Ambassador membership
• Monitor the Club InterContinental team performance and ensure guests receive prompt, cordial attention
• All issues faced by guests should be promptly resolved, ensuring guest leaves the hotel satisfied.
• Works closely with Executive Chef and Director of Food & Beverage to refresh Club InterContinental food and beverage experiences to ensure a high standard of offerings for our most premium guests

Responsible Business

• Reports directly to and communicates with the Rooms Division Manager on all pertinent matters affecting guest service and hotel operations
• Maintain interdepartmental relationships to ensure seamless customer service
• Assume overall responsibility for maintaining standards to ensure furnishings facilities and equipment are clean, in good repair and well-maintained.
• Schedule and regularly conducts routine inspections of area under his/her control
• Maintain knowledge of credit policies and procedures and liaise closely with Finance Department to ensure that credit procedures are properly carried out
• Know system recovery procedures
• Interpret computer reports
• Compile statistics for front office and provide reports relating to that area
• Continually check the accuracy of room count
• Approve upgrades and special amenities
• Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of departmental employees
• Conduct comprehensive monthly departmental meetings to include a review of procedures and events which warrants special handling and detailed information
• Communicate to the General Manager of his/her guests and updates all information likely to be of interest to them such as the expected arrival and departure of VIPs and all other pertinent information
• Maintain all procedures and adheres to them within IHG guidelines; in particular with emphasis on hotel credit policy
• In conjunction with the Emergency Response Team, prepare emergency procedures upon advice from relevant authority that cover such emergencies as Fire, Power Outrage, Bomb Threat, Cyclone Warnings etc.
• Prepares efficient work schedule for Club InterContinental Staff, arranging holidays and vacation, taking into consideration project occupancy and forecasts and any large group movements, especially those with early or late arrivals or departures
• Checking billing instructions and guest credit for compliance with hotel credit policy and ensure all transactions are handled in a secure manner
• Train team members on PBX procedures and serve as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police and emergency personnel
• Perform other duties as assigned or when required to support operations
• May also serve as Manager on Duty

Job Description

· Responsibilities include:

- Packing and distributing of mooncakes

- Assisting with loading and unloading of mooncakes for distribution

- Promoting and selling of mooncakes

- Cashiering duties using POS machines (Training provided)

- Basic housekeeping duties

- Other adhoc duties assigned by the supervisor

Requirements:

- Good communication skills and the ability to interact with people from various walks of life.

- Target Driven

- Able to work retail hours including weekends

- Experience in retail or sales would be advantageous

* Working Period and Timing: 01 Aug to 19 Sep 2024, 9 hours/day (depending on operational needs)

* Priority will be given to candidates who are able to commit to the entire period.

* Uniform: Shirt (provided) and black long pants

The Employer

The Employer is a Singapore-based boutique consulting firm that offers market development and business advisory services to companies from US, Europe and South Asia who are interested in entering SE Asian, ANZ, and Greater China markets. It conducts market research, B2B meetings, trade delegations, joint-venturing, product promotion events and other activities to help support its clients. It is looking for an office administration professional to support a wide range of functions/activities.

Position: Admin Assistant

Job Code: EXP/AA/SG/0324

Location: Singapore

Responsibilities

The selected candidate will support a broad range of office administration activities. Key responsibilities include:

• Support the MD and other senior officers with travel, meeting coordination etc.
• Support the Project Manager with a wide range of event organization activities (Product Promotion, Trade Delegation Visits, B2B Meetings etc.)
• Search for information online or by making phone calls
• General support in office maintenance

Requirements

• Ability to work simultaneously on multiple tasks
• Willingness to learn. Ability to collect and process information.
• Good English communication skills – both written and verbal
• Knowledge of MS-Office.
• Pleasant personality. Ability to work in a small multi-ethnic team.
• Good work ethics. Hands-on. Good telephone skills.

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Kitchen Assistant to join in our family today.

Job Description:

1. Ensure that food preparation areas are clean and hygienic.

2. Storing and distributing ingredients.

3. Washing, peeling, chopping, cutting and cooking of foods.

4. Ensure food preparation meets company SOP and Recipe.

5. Keep up-to-date with current promotions and new items in menu.

6. Ensure the procedures for supplies, equipment, and work areas are in compliance with safety standards and SOP.

7. Assist in keeping food wastage to minimum, through correct product measurements.

8. Maintain good knowledge on standard food preparation through training, and training of Junior Kitchen Assistants.

9. Always adhere to all company policies and procedures.

10. Assist Branch Chef to:

a. Control Food Cost.

b. Daily ordering of food and supplies.

c. Inventory.

11. Any other duties as assigned by Branch Chef or Restaurant Managers.

Job Requirements:

1. At least 5 years of experience in F&B (Kitchen) industry, experience in Japanese restaurants is a bonus.

2. Mature and positive attitude.

3. Basic Food Hygiene Certification is a must.

4. Able to commit on weekends and public holiday.

5. Able to accept split shift.

-Perform book keeping for SME clients including data entry, generating management account

-Preparation of unaudited financial statements

-Administrative support for manager

-Data entry of some company secretary documents

-Other administrative job assigned by manager

Job Description

• Demonstrates a comprehensive understanding of the Hospitality sector, staying attuned to market trends and securing new reservations sales against competitors.
• Manages forecast versus actual reservation sales data, oversees Reservations administration, and implements enhanced procedures.
• Controls the team's annual operating budget, reviews staff roster, and guides the Reservations team in executing operational tasks.
• Proactively communicates rates, monitors call volume, and collaborates on Revenue Management strategies. Corresponds with clients to grow account share and builds loyalty.
• Empowers Reservations Officers to resolve client issues promptly, participates in key meetings, and provides guidelines for a Reservations orientation program.
• Exhibits effective leadership, fosters teamwork, and ensures a robust training system for Reservations staff, contributing to overall succession planning.

Job Requirements

• 3-5 years of Hotel Reservations experience at the hotel property or corporate level, along with 1-2 years of supervisory experience as a Team Lead.
• Highly advantageous attributes include a strong understanding of hotel distribution systems, effective communication skills under challenging circumstances, and a diploma/basic degree in Hospitality Management, Business, or equivalent qualifications.
• The candidate should exhibit excellent written and verbal communication, problem-solving abilities, and a strong customer service orientation.
• High ethical standards, self-motivation, and a commitment to instilling a positive and caring workplace culture are also key attributes.

The position assists the Executive Steward to manage the team, to be responsible for maintaining the cleanliness and quality of all F&B and Kitchen equipment and all pantry and kitchen area, so that all guests will have a safe and wonderful dining experience, ensures that kitchen hygiene and safety standards are meet, through active supervision of the Steward Supervisor, Steward Attendant and Night Kitchen Cleaner. The Assistant Executive Steward must have the perseverance to lead the team to achieve high standards within the work area and to work closely with the Executive Steward so as to lead the team towards the same direction.

Primary Responsibilities

Manages the Daily Stewarding Operation: Cleanliness and Quality of F&B and Kitchen Operation Equipment

• Conducts briefing and makes deployment to Stewarding colleague daily.
• Makes daily round to check for cleanliness and quality of all operation equipment and kitchen equipment.
• Takes ownership of all operation equipment, kitchen equipment and hotel property.
• Operation checks, to ensure work flow and system are in order and hygiene standards meet expectation.
• Always communicates with F&B and Culinary team and fellow colleagues to find out about the work flow system and makes improvement with the collaboration system if required.
• Manages team with efficiency of work in the washing of dishes and kitchen equipment.
• Works closely with both the F&B and Culinary teams so as to build a strong collaboration between various team.
• Oversees that timeliness of dish cleaning, returning dish for reuse during high business turnover.
• Oversees that all washed equipment are clean and sanitised.
• Oversees proper handling of all operation equipment so as to avoid or minimise breakage.
• Ensures adequate supply of operating equipment in F&B outlet through coordination with all F&B outlet managers, through order, delivery, and by monitoring lost through breakage or missing.

Manages the Cleanliness and Safety of all Pantry and Kitchen

• Checks all kitchen equipment for cleanliness, manages the Night Cleaning Contactor to follow up on any unclean area and equipment, and conducts kitchen inspection twice a week.
• Manages the team to check on functional operation of each Dish Wash Machine, co-ordinate and follows up with Engineering and chemical technician for any faulty issues.
• Manages the garbage collection schedule and also ensures that the recycle program is conducted as per established.
• Oversees that the kitchen floor is clean and dry at all times, looks out for any potential safety hazard issue and tries to eliminate it immediately.
• Oversees the sanitation of all operation equipment are done as per kitchen’s hygiene standards requirement.
• Oversees that the work procedure in the kitchen are carry out as per HACCP’s requirement and the safety aspect is in line with WSH.
• Oversees that all HACCP check-list and documentation are updated on a daily basis.
• Leads all the kitchen walk through (WSH / Hygiene / Pest-Control) and rectifies all findings immediately.

Management and Leadership of the Stewarding Team

• Makes routine rounds within the kitchen area during meal periods.
• Supports the Stewarding team to be consistent in service, uses a collaborative, enabling leadership style and to have regular team meetings.
• Drives constant service and system improvement and to be entrepreneurial.
• Strong leadership and interpersonal skill.
• Must be able to lead the team confidently at all times and always practice to lead by example.
• Manages the provision of operation supplies, cleaning equipment, and chemical, monitor and control the amount of usage.
• Induction and training of Steward Attendant and Supervisor in technical skill and process as outlined in the Keys to Success manuals.
• Must oversees the team member grooming and personal hygiene practice to meet with hotel requirements.
• Assists the Executive Steward to control all expenditure and cost within the budget (OT / CL / Supply).
• Manages the team to adhere with the Hotel recycle program.
• Competency in the yearly internal and external hygiene audit.
• Manages and oversees the operation equipment storeroom / chemical storeroom / cleaning supply storeroom.
• Creates a Friendly and Heartist® working environment within the team.

Involvement in Wider Job Function Relationships

• To be active in learning so as to enhance personal skill and industry knowledge.
• Follows Hotel and Departmental guideline to lead the team and constantly getting feedback from team member and other colleague.
• Understands emergency procedure, health and safety requirement.
• Maintains collaborative working relationship with colleague and supervisor/manager
• Participates in departmental leadership activity as a member of the team and continually conducts training for the team member.
• Develops own knowledge and skill as a contributing member of the Stewarding team.
• Ensures that safe work practice is followed including emergency procedure.
• Must be certified with Occupational First Aid Course.
• Must be able to accomplish within the timeline with any assignment given by the Executive Steward and Management.
• Oversees the pest-management in the pantry and kitchen area.
• Attends the weekly Catering Meeting, gathers surficial information, co-ordinates and leads the Stewarding team to accomplish the event with high professionalism in supporting the Banquet Service Team and Banquet Culinary Team for the success of all events.

Candidate Profile

Knowledge and Experience

• Minimum Secondary and above education with some computer knowledge.
• Minimum 1 to 3 years of relevant experience in the hotel industry or a similar establishment.
• Certificate for Basic Hygiene Course or related field.
• Certified Trainer or on Job Trainer.
• Occupational First Aid Course.

Competencies

• Good interpersonal skills with ability to communicate with all level of employee.
• Service oriented with an eye for detail, able to anticipate for problem to arise, so as to rectify the problem immediately.
• Ability to work effectively and bring the team to the next level of excellence.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative under dynamic environment.
• Self-motivated and energetic.
• Technical skills for Stewarding.
• Supervisory and leadership skills – collaborative, enabling, tolerance, integrity and entrepreneurial.
• Interpersonal skills well developed with guests, employees and management.
• Able to solve problems / make decision within scope.
• Attention to detail especially cleanliness of all kitchen areas.
• Able to work independently, reliable, self-directed, result orientated.

Benefits of Joining Raffles Hotel Singapore

• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Description:

• The Assistant Engineer shall be able to interpret construction drawings and check the submissions for compliance to the Board’s requirements.
• To review submissions from construction contractors/QP/PE for works affecting water pipes;
• To collate the list of sites for site surveillance;
• To prepare submission report to record the number of submissions reviewed;
• To monitor alerts sent from the Board’s monitoring system and follow up with the construction contractors who are working near to water pipes; and
• To conduct any other works in relation to the submissions as required by the Board

Qualification

• Possess a minimum of Diploma certificate in Engineering or equivalent (Civil Engineering)
• Must be Singaporean.

We are looking for a Human Resources Assistant to work in the HR team in Singapore. You will be responsible for areas of HR including recruitment, employee engagement, compensation and reward and performance management cycles. This role will report into the HR Manager.

A few of the defining attributes of the candidate include a resilient and positive attitude, creative and innovative solutions and an understanding of Singapore talent market and employment regulations.

Areas of Responsibility:
● Assist with the day-to-day operations and administration of HR duties including maintaining P-files, ensuring correct employment documentation is kept, preparing HR correspondence such as employee letters and onboarding and off-boarding processes
● Recruitment: Keep up to date adverts and job descriptions, post adverts on job portals, agree candidate shortlists with the HR Manager and hiring managers, be the point of contact for candidates, arrange interviews and follow up with feedback
● Onboarding: Assist with onboarding process including onboarding presentation and adding details to HR system
● Payroll: Responsible for the monthly payroll processing which includes using the Whyze system to collate working hours and overtime, add in new joiners and leavers, liaising with the Finance team, Whyze team and employees to ensure accurate payroll queries and changes are resolved, ensure correct documentation and reporting, organizing the appropriate approvals for monthly payroll processing
● Benefits: managing and controlling leave entitlements, medical claims, incentive payments, and answering employees’ queries
● Administer statutory reporting and filing requirements with CPF, IRAS, MOM, NS, and other government-related claims
● Process work pass applications, issuance and cancellations and liaise with relevant agencies on foreign employee matters including employee travel to overseas restaurants
● Support the HR Lead to coordinate employee engagement and other HR projects such as HR analytics reporting, audits, training and talent management, company events

We Are Looking For Someone Who:

• Shows a passion for people and workplace culture
• Experience in F&B or Hospitality industry and HR experience would be an advantage but full training on HR processes and administration will be given depending on experience.
• A team player, goals oriented, highly motivated and with speed of execution
• Has good communication, interpersonal and organisational skills in a fast-paced environment
• Preferably knowledge of Singapore labour laws and HR best practices in accordance with TAFEP guidelines
• Preferably one year working experience in HR or admin function, Diploma in HR or a related subject

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Support the administration of undergraduate curriculum and manage student enquiries on bidding issues, course progression, etc.
• Process applications, course worksheets and transfer of credits of outbound students on exchange and external study programmes.
• Organise, coordinate and participate in events at the School and University level, e.g. Destination SMU, Commencement ceremony, Academic Briefing, Dean's List ceremony, information sessions, etc.
• Liaise with representatives of student societies and alumni group to provide guidance in budgeting, events planning and claims processing. Events include freshmen orientation camp, Oikos Under the Stars, alumni talks, etc.
• Provide administrative support to faculty and students in SMU-X overseas courses.
• Support administrative matters related to Health Economics & Management and Actuarial Science work-study electives.
• Provide support to teaching assistants and faculty in their logistical needs for e.g. booking of consultation, midterm test venues.
• Perform other duties as and when assigned.

• Minimum Diploma.
• Prior work experience preferably in the education industry.
• Minimum 4 years work experience.
• Proficiency in Microsoft Office.
• Good interpersonal and communication skills (both written and spoken English).
• Resourceful and able to multi-task.
• Proactive and the ability to take initiative; work independently with minimal oversight.
• Pleasant personality and strong ability to work collaboratively with others.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Position: Executive Assistant/ Personal Assistant

To Apply

Please kindly prepare the following information and submit your job application via this link: https://www.korupartners.com/jobposting/?jobid=54

• Resume
• 1-page or less response to “What matters to you the most? And why?” (An email will be sent to you requesting for this essay after job application is submitted).

Applications are reviewed on a rolling basis and all applications with missing information and no justifiable reason will be considered incomplete and will not be processed.

Overview

Koru Partners is a thematically driven alternative investment firm identifying attractive investment opportunities that are backed by macro-holistic themes encompassing forward-looking social, economic, demographic, and technological changes.

We are inspired to be the world’s leading business partner for unique insights, understanding and decision making. It is our mission to understand the challenges facing humanity and to empower people and companies, working to transform such challenges into opportunities through allocation of capital.

We are looking for a dynamic Executive or Personal Assistant to provide comprehensive support to the Managing Partner. This role involves efficiently managing both professional and personal tasks and projects for a diverse family of four and their extended family when necessary. The ideal candidate will play a key role in ensuring seamless coordination and assistance across various aspects of their professional and personal lives

What You Can Expect

Salary: SGD 4,000 to 6,000 per month

Benefits

• Group Insurance
• Medical Allowance
• Health Screening Allowance
• Vision Care and Health Allowance

Company culture

• Strong emphasis on company core values to guide you in your day-to-day work and life
• A dynamic and fun team that will challenge and support you
• Flexible and transparent work culture

Responsibilities

Administrative Assistance

• Efficiently handled administrative tasks, including reviewing mail, drafting correspondence, and preparing necessary paperwork.
• Manage invoicing processes and ensure timely payments.
• Coordinate calendars and schedules, optimizing time management.
• Facilitate restaurant and event reservations as required.
• Coordinate content and flow of information to team members.

Household Management

• Schedule and oversee household maintenance to ensure smooth operations.

Travel and Logistics

• Handle all travel bookings such as managing accommodations, transportation, and visa applications.

Research and Fact-finding

• Assist in research projects related to the family's needs, such as education and healthcare.

Personal Errands

• Run personal errands as needed.

Essential to Have

• Communication Skills: Excellent verbal and written communication skills in English.
• Proficiency in Software: Mastery of Microsoft Office Suite (Excel, Word, PowerPoint) and Google Workspace (Gmail, Drive, Calendar, Docs, Sheets, etc.).
• Tech-Savviness: Comfortable using various software tools (e.g., Asana, Slack, Dropbox, Zoom) to manage tasks efficiently.

Ideal Requirements

• Proactive and Adaptable: Demonstrates a proactive, flexible attitude with a strong desire to learn and excel.
• Organizational Skills: Exhibits strong organizational abilities, excellent time management, and attention to detail.
• Ability to Work Independently: Can work effectively with minimal supervision under pressure, incorporating constructive feedback for continuous improvement.
• Resourceful and Energetic: Shows resilience, pursues goals with urgency, copes well with changing priorities, and takes initiative to follow through tasks.
• Research and Structured Reporting: Proficient in independent research and consolidating findings in a thoughtful and structured manner.
• Eligibility: Singapore citizen, Singapore permanent resident, or LTVP+; open to fresh graduates.

To Apply

Please kindly prepare the following information and submit your job application via this link: https://www.korupartners.com/jobposting/?jobid=54

• Resume
• 1-page or less response to “What matters to you the most? And why?” (An email will be sent to you requesting for this essay after job application is submitted).

Applications are reviewed on a rolling basis and all applications with missing information and no justifiable reason will be considered incomplete and will not be processed.

Roles and Responsibilities:

• Ability to manage full Accounts Payable duties.
• To perform GRN/ bank reconciliation.
• Effective control & plan day-to-day cash operation balances.
• Upload documents / match invoices and PO/WO, check content matches order and contacts into the accounting system.
• Process invoice & petty claim payment and to upload bank Giro payment & remittance application.
• Prepare repayment, advance payment, retention & rental lease schedules.
• Prepare recurring journal entries.
• Update Fixed Assets schedules.
• Ability to prepare GST return (Form 5).
• Check & review AP aging and vendor statement of accounts for missing or overdue payments.
• Adhoc duties & MTI statistic survey.

Requirements:

• Diploma in Finance & Accountancy or GCE “A” Level.
• Good communication skills in English, good in Excel.
• Meticulous and accuracy with figures to perform data entries.
• Able to mutli-task & have strong sense of responsibility to meet tight deadline

• Identify needs of targeted community to establish outcomes to be achieved in programmes.
• Plan and execute appropriate community programmes/events.
• Review programmes effectiveness in terms of outcomes to be achieved.
• Develop partnerships with schools and organisations for programmes/events roll out.
• Establish partnerships with grassroots for programmes/events roll out.
• Work with other units within the organisation to introduce successful programmes/events to the respective units.

Job Summary:

The service talent's main function is to promote the restaurant and ensure guest satisfaction through developing and maintaining a strong team environment with an emphasis on guest satisfaction and delivery of prompt and courteous service.

Job Responsibilities:

• Provide high-quality customer service to guests
• Serving customers of food and beverage
• Ensure sufficient stocks for daily operations
• Report for duty on time and neatly groomed
• Perform opening and closing duties
• Ensure that workstations are set up before the shift commences
• Have full knowledge of the menu to recommend specific items to guests.
• Maintain cleanliness and housekeeping of work areas

Job Requirements:

• Min. 2 years of service experience is preferred
• Good work ethic and willingness to learn
• Warm and cheerful personality; energetic and highly motivated
• Excellent communication and interpersonal skills
• Fluent in English, any other language is a plus
• Able to work in a team with people from different backgrounds

Job Scope

1) Process claim application
2) Checks for disbursement
3) Exception handling and refunds
4) Attend to escalated enquiries on claims
5) Collation of data / information / statistics for regular reporting
6) Provide administrative support
7) Undertake additional tasks as assigned

Requirements

1) At least Diploma holder
2) 1 to 2 years of working experiences (preferably) in processing claims, disbursement and refund
3) Good interpersonal and communicate skills (oral and written)
4) Must uphold strong code of work ethnics and confidentiality of information
5) Detailed and meticulous
6) Able to work under pressure to meet deadlines
7) Good working knowledge of Microsoft Office, especially in using MS Excel

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Summary:

The service talent's main function is to promote the restaurant and ensure guest satisfaction through developing and maintaining a strong team environment with an emphasis on guest satisfaction and delivery of prompt and courteous service.

Job Responsibilities:

• Provide high-quality customer service to guests
• Serving customers of food and beverage
• Ensure sufficient stocks for daily operations
• Report for duty on time and neatly groomed
• Perform opening and closing duties
• Ensure that workstations are set up before the shift commences
• Have full knowledge of the menu to recommend specific items to guests.
• Maintain cleanliness and housekeeping of work areas

Job Requirements:

• Min. 2 years of service experience is preferred
• Good work ethic and willingness to learn
• Warm and cheerful personality; energetic and highly motivated
• Excellent communication and interpersonal skills
• Fluent in English, any other language is a plus
• Able to work in a team with people from different backgrounds

1. Full time
2. Start work immediately
3. Able to work on weekends
4. Ability to communicate with Mandarin-speaking clients
5. Team player
6. Willing to learn
7. Pleasant personality & positive attitude
8. Good communication & listening skills
9. Good patient etiquette and manners
10. Strong sense of responsibility
11. Assist in dental procedures & surgeries
12. Responsible for clinic's overall upkeep and cleanliness
13. On-job training provided
14. Career growth opportunities
15. No experience required

Responsibilities:

• Provide administrative support to the team in a professional and efficient manner.
• Manage calendars, schedules, and appointments.
• Coordinate and arrange travel arrangements and accommodations.
• Prepare and draft correspondence, reports, and presentations.
• Handle and prioritize incoming emails and phone calls.
• Maintain and update office documents, records, and filing systems.
• Assist in organizing and coordinating company events and meetings.
• Manage office supplies and ensure inventory is well-stocked.
• Perform ad-hoc administrative tasks as assigned.

• Diploma or degree in Business Administration, Office Management, or related field.
• Minimum 2-3 years of experience as an administrative assistant or executive.
• Proficient in using Microsoft Office applications.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Attention to detail and ability to multitask.
• Ability to work independently and as part of a team.
• Positive attitude and professional demeanor.
• Ability to handle confidential information with discretion.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description & Requirements

Art Wonderland is a children's art studio, located in Bugis. We are looking for a passionate individual to join our team of creative art educators. If you are enthusiastic, bubbly, warm, approachable and enjoy working with children, you're in the right place!

Responsibilities

• To commit weekly on weekdays and/or Saturday/ Sunday mornings and afternoons conducting a holistic art programme for children aged 2.5 - 11 years old (1.5 - 4 hrs/ day)
• Involves working weekly for classes and events (priority given to those who can work weekend shifts)
• Explore and conceptualise groundbreaking art programmes

We are looking for an art educator that:

• Loves to work with children and seeks to inspire them
• Is creative and takes risks, but also well prepared for any situations that arises in the classroom
• Who agrees with the values and benefits of inquiry-based discussions during art lessons to bring out the creative thinkers in children
• Seeks out new topics and subjects to turn into a lesson to share with children
• Looking to be surrounded by other creatives that believe strongly in art education and bringing art closer to children and parents

Essential Qualifications:

• Diploma or Degree in either Early Childhood / Art Education or Teaching / Fine Arts
• At least 1 year of teaching and interacting with children aged 2 - 12 years old
• Must love to work with children and comfortable speaking to an audience
• Must have experience with traditional art mediums
• A plus if you are familiar with contemporary art!

Job Descriptions:·

Participate in IT outsourcing risk management, lead IT outsourcing risk assessment, participate in due diligence and annual inspections of IT outsourcing vendors, participate in verification of the implementation of IT risk management and control measures of outsourcing vendors, and other IT outsourcing management work.·

Regularly organize and carry out inspections of the first line of defense, make inspection plans, scope and approaches for the first line of defense, and follow up with relevant departments or teams to complete the rectification of inspection problems.·

Take the lead in response of gap analysis and other regulatory requirements, verify the implementation of regulatory compliance requirements, and ensure compliance of the branch's IT risk work.· Participate in the assessment and mitigation of IT risks and vulnerabilities, and monitor the completion of the mitigating of risk vulnerabilities timely.

Participate in the assessment of local regulatory and head office IT risk alerts, and follow up with relevant teams to complete risk mitigation work according to requirements.· Improve the IT risk identification and assessment working mechanisms and methods, and organize relevant teams to carry out IT risk identification and assessment work.·

Participate in the construction and organization promotion of IT risk quantification indicator system and other management tools , improve the use of IT risk monitoring platforms, cooperate with the second and third line of defense departments to carry out risk and internal control management work ; organize risk assessment matrix, RACA , KRI , LDC and other assessment work.·

Organize and complete the data collection, review and submission of the IT risk quantitative indicator system of the head office.· Develop branch-level IT risk safety training plans and organize their implementation.· Participate in completing other tasks assigned by superiors and the head office.

Job Requirements:

Able to communication effectively both written and spoken in English & Chinese with internal/external stakeholders and HQ.
Open to candidates with interests in IT risk, IT governance, IT audit, IT regulatory compliance who are keen to explore a career in IT risk management.
Knowledge of regulatory requirements and industry practices (e.g. MAS TRM Guidelines, MAS Cyber Hygiene, ISO27001 etc.)
Attention to details, with the ability to thoroughly and accurately review IT policies, process, reporting and audit responses.
Bachelor's degree or above in IT relevant majors.
Relevant professional qualifications and certificates will be a plus.

Company information

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

JOB FOR ASSISTANT SUPERVISOR IS TO ASSIST MANAGER IN THE SHOP TO MANAGE ALL STAFF AND CASHIER INCLUDING STOCK CHECK PLUS THE SALES OF THE SHOP. HE OR SHE ALSO NEED TO DO PROMOTION OF THE SALES AND ALSO NEED TO IN CHARGE THE EVENT OF THE SHOP PLUS ACCOUNTING AND ETC OF GTHE COMPANY. ALSO NEED TO IN CHARGE OF THE STAFF ( HR).

Objectives of the Position

• Responsible to Maintain and implement existing EHS management system (Responsible Care management system with all RC code, ISO14001, ISO45001), develop approach/ tools to ensure compliance with legal and BASF requirement and ensure implementation.
• Performs day-to-day consolidated functional EHS tasks.
• Conducting safety audit or inspection to ensure work practice comply with company and legal requirements.
• Be the Fire Safety Manager for the workplace.
• Be the responsible person for security and information protection. Advise and assist the site management on all.
• security and information protection (non-IT) related issues.

Main Tasks:

EHS Management System

• Responsible to Maintain and implement existing EHS management system (Responsible Care management system with all RC code, ISO14001, ISO45001), develop approach/ tools to ensure compliance with legal and BASF requirement and ensure implementation.
• Support to investigates accidents / incidents / dangerous occurrences and recommend remedial measures to prevent any recurrences.
• Advise risk assessment for all departments.
• Support EHS review for new projects and plant safety concept.
• Initiate and organize safety promotional activities such as Global Safety Day and Global Health Campaign.
• Coordinate EHS statistics, analysis and reports
• Any other duties and responsibility as assigned.

Stakeholder Management

• Represents BASF and interfaces with local industry groups on behalf of BASF sites for issue management and advocacy.
• Contributes to the implementation and maintenance of good teamwork.

Legal and BASF compliance

• Maintains database on all applicable EHS laws and regulations.
• Gap analysis and implementation for new requirement and other WSH requirements.
• Be the responsible person for EHS related license and permit.
• Implement procedures to comply with BASF requirements. Interpreting the ‘What’ and introduce the ‘How’ at the site.

Management Plans and Programs

• Coordinate REHESA reports for site data
• Communicates incident flashes in site
• External report to local authority. E.g. Fire safety report.
• Support site for internal reports, e.g. EHS monthly, quarterly and annual reports, etc.

EHS Training

• Define site training needs and develop EHS training curriculum base on EHS training needs
• Preparing and scheduling training to cover emergency preparedness exercise, workplace safety and other relevant safety topics.

Audit

• Prepare site for BASF RC audit, ISO14001 and ISO45001 system audit.
• Consolidate the follow-up status of action items.

Fire Safety Manager (FSM):

• Ensure site fire safety provision comply with Fire Safety Act.
• Prepare and execute the Emergency Response Plan and conduct fire drills.

People Development

• Be the competent functional EHS via daily work and learning.

Safety Leadership

• Implement EHS activities to improve EHS culture.
• Plan site inspection for site management
• Facilitates experience exchange, lessons learned and know-how transfer among production sites.

Minimum Education and Qualification Required for the Position

• Bachelor’s degree in EHS, Science, Engineering, Production, Chemical or equivalent.
• Registered Fire Safety Manager (FSM) is a must.
• Minimum 3 years of prior safety experience in any related industry and knowledge of relevant legislative requirements, regulations, ISO45001 and ISO14001 and industry best practices
• EHS management system Knowledge (Responsible Care, ISO14001, ISO45001) EHS related regulations and standards.

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Kitchen Assistant to join in our family today.

Job Description:

1. Ensure that food preparation areas are clean and hygienic.

2. Storing and distributing ingredients.

3. Washing, peeling, chopping, cutting and cooking of foods.

4. Ensure food preparation meets company SOP and Recipe.

5. Keep up-to-date with current promotions and new items in menu.

6. Ensure the procedures for supplies, equipment, and work areas are in compliance with safety standards and SOP.

7. Assist in keeping food wastage to minimum, through correct product measurements.

8. Maintain good knowledge on standard food preparation through training, and training of Junior Kitchen Assistants.

9. Always adhere to all company policies and procedures.

10. Assist Branch Chef to:

a. Control Food Cost.

b. Daily ordering of food and supplies.

c. Inventory.

11. Any other duties as assigned by Branch Chef or Restaurant Managers.

Job Requirements:

1. At least 5 years of experience in F&B (Kitchen) industry, experience in Japanese restaurants is a bonus.

2. Mature and positive attitude.

3. Basic Food Hygiene Certification is a must.

4. Able to commit on weekends and public holiday.

5. Able to accept split shift.

The position is responsible for managing the department in a professional, efficient and flexible manner. He/she is also responsible for ensuring maximum guest satisfaction and high standards of cleanliness throughout the hotel, which is achieved through consistent planning, organising, directing, and controlling the Housekeeping Department operations and administration.

Primary Responsibilities

Manages The Daily Housekeeping Operations For Rooms And Public Area

• Supervises the upkeep of the entire hotel premises to maintain an immaculate and luxurious state according to Raffles Hotel Singapore standards. Priority and full attention is given for VIP suites or events.
• Ensures the smooth operations of all Housekeeping sections by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Establishes the foundations of Housekeeping operations through detailed planning of work and maintenance schedules, supervision of the team and proper organisation and delegation of duties.

Provides A Guest Experience That Exceeds Residents’ & Guests’ Expectations

• Ensures guests receive the experiences as detailed in brand Standard Operating Procedures (SOP), Raffles Hotel Singapore local SOP as well as Leading Quality Assurance (LQA) standards, and aims to achieve the targets set by management.
• Analyses and responds to guest feedback to ensure that guests are satisfied. Is continuously committed to improving the quality of products, services and performance of team members.

Management And Leadership Of The Housekeeping Team

• Leads the Housekeeping Team with a Heartist® approach and constantly seeks to create an all-encompassing and welcoming working environment for a multi-cultural and diverse group of Housekeeping colleagues. He / she will focus on the well-being, safety, training and development needs of colleagues. 
• Plans for a 24-hours shift coverage for all colleagues and is able to personally cover any role or duty under the Housekeeping department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• ·Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Personally handles and follows up on any guest complaints and incidences, together with Lobby Manager and/or respective hotel colleague(s), in a manner which aligns to the hotel’s values, policies and procedures.
• Undertakes any reasonable tasks and secondary duties as assigned by the Assistant Executive Housekeeper.
• Performs any other duties and responsibilities that may be assigned.

The position is responsible for ensuring that accurate processing and reconciliation on the credit card payments and adjustment into Property Management System (PMS) and to assist Credit Manager in maintaining the proper accounts receivable procedures within the hotel in accordance with local and corporate policies and procedures.

Primary Responsibilities

Accounts Receivable and Credit Section

• To sort the daily paperwork according to the outlet cashier shift close report and pass on the paperwork to the respective colleague from AR and Income audit.
• To key in the credit card transactions base on credit card type onto the excel provided. To resolve the variance of credit card transaction on the same day if there is any variance arise.
• To save all the credit card reports from Adyen portal (Acquirer) on daily basis.
• Ensure that all credit card transactions are verified for completeness and the accounts formally reconciled on a daily basis.
• Calculate and accurately post commissions.
• Promptly investigate all credit card disputes, liaising with the Front Office and the banks.
• Collate all necessary paperwork to justify credit card refunds and obtain sign off from the management before refunds can be processed.
• Assist Credit Manager on any billing reconciliation such as GrabandGo and Klook.
• Assist in any adhoc requirement.
• Ensure that all hotel systems and internal controls related to accounts receivable section are adhered to.
• Ensure the operation procedures are in accordance with PCI-DSS compliances.

Focus on Colleagues/Management Experience

• Attend to colleagues' queries promptly.
• Consistently offer professional, friendly and engaging service.
• Co-ordinate with various departments to ensure proper documents submission.
• Use a Heartist® approach – make the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.

Work as Part of the Finance Team

• Ensure to produce quality work at all time.
• Adhere to all timeline set.
• Build strong relationship with team member.
• Build a cohesive working environment and achieve together financial goal set.
• Be knowledgeable and play an active role in maintaining strict adherence to PCI-DSS compliances.

Involvement in Wider Job Function Relationships

• Maintain collaborative working relationship with all colleagues.
• Participate in training activities to improve knowledge and skills.
• Follow guidelines provided in colleagues’ handbook.
• Understand emergency procedures, health & safety requirements.
• Ensure service standards and individual performance is aligned with AccorHotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contribute to the hotel’s Corporate Social Responsibility efforts by supporting the Planet 21 program.