Job Responsibilities

• File and organize documents
• Order office supplies
• Help with basic data entry and paperwork

Working Hours :

• 5 Days Office Hours

Salary Rate:

• $12/hr

Requirement:

• Min Diploma / A Level
• No Need Experience , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Position: Clinic Assistant
Contract Type: 3 - 6 Months Contract

Job Responsibilities:

• Provide receptionist duties at the front counter.
• Ensure accuracy in clinical data entry into the computer system.
• Apply basic patient care.
• Maintain filing systems and coordinate appointments.
• Liaise with insurance companies and handle payment arrangements.
• Perform any other tasks as directed by the Clinic Manager or Doctor.

Requirement:

• Min A Level / Diploma
• Able to commit at least 3 months

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

- Permanent

- Up to $2,000 + VB

- Mon to Fri: 6am-3.30pm

- Orchard

Job Responsibilities:

To provide excellent guest service and ensure a safe environment for guests. Collaborate closely with the Residence Manager to create memorable guest experiences.

• Provide courteous and efficient service in the breakfast lounge.
• Prepare and present breakfast as per standards.
• Maintain cleanliness and organization of the lounge area in accordance with food safety and hygiene standards
• Manage food inventory and supplies, including ordering and restocking as needed.
• Respond to guests’ complaints, requests, and inquiries efficiently and tactfully.
• Collaborate with team members to ensure a seamless and enjoyable guest experience.
• Be familiar with Serviced Residence facilities and functions, and assist with property event or activities when needed.
• Maintain a well-groomed appearance and a tidy work area, upholding the highest standard of personal grooming.
• Cook and/or prepare simple food items for breakfast.
• Perform light housekeeping duties such as dishwashing, and sweeping and mopping the breakfast lounge.
• Undertake any other duties assigned by superiors diligently and professionally.

Period:

• Permanent

Working Hours:

• Mon to Fri: 6am-3.30pm

Salary:

• Up to $2,000 + VB
• Benefits:
  - $2,000 Medical Spending Account
  - $1,000 Flexible Benefit
  - Annual Health Screening
  - Birthday Benefit of $200 in Birthday Month
  - Birthday Leave

Location:

• Orchard

Requirements:

• Prior experience in a similar role is preferred.
• Food Hygiene Certificate is mandatory.
• Possess excellent communication and interpersonal skills.
• Ability to work efficiently in a fast-paced environment.
• Strong attention to detail and organizational skills.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):
[email protected] (Registration No. R2197670)

Please ensure that applications sent through email are no bigger than 1Mb.
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Benefits:

• Basic Salary up to $3,500 with yearly increment based on performance.
• Working day per week: 5 days (1 day weekday off & 1 day weekend off)
• Working Timing: Weekday: 8am to 6pm / 9am to 7pm (Depending on roster) | Weekend: 8am to 5pm/ 9am to 6pm (Depending on roster)

Job Description:

This is a full time role for a Retail Assistant Manager located in Clementi. Our client is one of Singapore's largest nurseries and you will be responsible for supporting the store manager with daily operations such as handling cash, managing security protocols, and ensuring team adherence to company policies. A key focus is on delivering exceptional customer service and resolving any complaints to maintain high satisfaction. The position also requires assisting in sales strategy implementation, monitoring performance, and contributing to budget planning for profitability. Additionally, it includes overseeing inventory management, analyzing product movement to optimize stock levels, leading staff through training and supervision, and maintaining visual merchandising standards. The role also involves collaborating on marketing efforts to boost sales through promotions and events.

Qualifications:

• Diploma in Retail Management, Business Administration, or a related field.
• 2-4 years of experience in retail management, preferably in the FMCG industry.
• Good understanding of the retail environment and industry.
• Ability to multitask and manage multiple projects simultaneously

Role and Responsibilities

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 2 year’s experience in similar role in cleaning sector

Working Day: Mon to Fri & Alt half Sat

Working Hours: 8am – 5pm & 8am – 12pm

Salary: $2000 - $2500 + OT

Location: Sungei Kadut Way

Job Responsibilities

• To maintain a proper and accurate record of stock inventory inclusive of inventory check and stock count.
• Coordinate with all related departments in all inventory issues.
• Undertake all calls on stock enquiries.
• To prepare and submit all required inventory reports
• Carries out routine checks on stock items and reports missing/damaged items (For ISO purpose)
• To perform overtime as and when require
• To undergo cross training in inventory within warehouse
• Undertake any other duties assigned by the Warehouse Manager/Assistant Manager
• Prepare packing list for shipment purpose (Export)

Requirements

• Possess Secondary / “O” level
• Preferably with 2 years of relevant experience

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Responsibilities:

• Maintain full set of accounts and prepare timely management reports for multiple entities.
• Process monthly journal entries, schedules and bank reconciliations.
• Manage loan covenants and ensure compliance with bank requirements.
• In-charge of cash flow management.
• Prepare monthly, quarterly and annual financial statements for stakeholders.
• Handle GST filings and submission.
• Assist with year-end financial closing and audit processes.
• Liaise with external partners (company secretary, tax agents, auditors and banks).
• Assist in the setup & strike off companies with company secretary.
• Support the preparation of financial forecast and budgeting.
• Perform general administrative tasks.
• Perform other ad-hoc duties as assigned.

Requirements:

• Proficient in MYOB & Microsoft Excel.
• Matured, organized and meticulous with the ability to handle multiple tasks under tight deadlines.
• Work independently in a fast-paced environment.
• Report to Finance Manager.
• Able to start work immediately.
• Diploma/Degree in Accounting or equivalent.

You will be working closely with the Nurse/ Care Manager to provide safe, cost effective and quality nursing care to patients in accordance to established hospital policies and procedures, standards of nursing care, professional competencies and practices to achieve the desired patient outcomes. He/she should practice within enhanced levels of clinical competence and decision-making skills whilst being imbued with clinical reasoning and critical thinking skills that promotes safety of patient and the team members. He/she shall be a good team player, be analytical, insightful, and highly motivated.

A little about you and what we seek to accomplish together:

• Implements patient care in collaboration with the multi-disciplinary teams (MDT) and according to assessed needs and health condition(s).
• Facilitates admissions, transfers and discharges; ensures discharge planning is done timely upon patient’s admission and appropriate to condition.
• Follows up and evaluates patients’ progress according to planned care and readiness for discharge.
• Collaborates with the MDT to deliver evidence-based care to patients to achieve the desired care outcomes.
• Monitors patient for changes in condition, recognises early signs of clinical deterioration using appropriate physiological assessments and escalates as required to enable timely implementation of interventions.
• Participates and contributes actively in MDT’ rounds, executes physicians’ treatment and investigation orders promptly.
• Prepares and assists physicians with bedside patient procedures and treatments.
• Communicates and discusses patients’ progress and response to treatment in collaboration with the MDT.
• Demonstrates clinical skills, knowledge, critical thinking and reasoning in the delivery of patient care.
• Assists nursing team to problem solve if there are any patient/ clinical/or operational issues and seeks appropriate assistance/escalates to Senior Nurse Manager (SNM)/Nurse Manager (NM).
• Delivers patient and/or family education on disease progression, prevention and rehabilitation and assesses understanding of condition to enable participation in self-health care management.
• Assists department supervisors to minimise use of resources keeping expenses within approved budget.
• Reviews infection control practices, monitors compliance and identifies areas of improvement.
• Plans and implements in-services for nurses and students to extend skills and knowledge to maintain safe and quality nursing care.
• Supports new initiates, leads changes implemented by Nursing in collaboration with other stakeholders.
• Reviews clinical performance of new nurses and nursing students and provides constructive feedback and documentation to appropriate personnel.
• Acts as a competent clinical resource and supervises:
• use of medical equipment;
• use of Electronic Medical Records (EMR) and electronic systems;
• clinical workflow and processes;
• co-leading in clinical emergencies or crisis situations

What you might need to have:

• Preferably an Advanced / Diploma in Nursing and/ or Bachelor in Nursing
• Valid practicing license with Singapore Nursing Board
• At least 2 years of experience as SSN I in a clinical setting
• Ability to exercise good judgment and problem-solving skills
• Possess good grasp of clinical workflow in Community Hospital and Long-Term Care settings.

Position: HR Assistant Manager

Employment Type: Full-Time

Summary

The HR Assistant Manager plays a pivotal role in supporting the Human Resources Director in developing and executing HR strategies, policies, and initiatives.

This role oversees key HR functions, including recruitment, employee engagement, compliance, and administrative operations.

The HR Assistant Manager ensures seamless HR service delivery while fostering a positive and compliant workplace culture.

Key Responsibilities

1. Recruitment and Talent Acquisition

- Manage the recruitment lifecycle, including job postings, candidate screening, interviews, and offer negotiations.

- Oversee onboarding activities, including orientation sessions, employment documentation, and induction programs.

- Regularly review and update job descriptions to align with organizational needs.

2. Employee Engagement and Relations

- Act as a trusted advisor for employee concerns, fostering a collaborative and supportive work environment.

- Implement employee engagement initiatives to enhance workplace satisfaction and productivity.

- Address grievances and escalate complex issues to the HR Director when necessary.

3. HR Operations and Administration

- Maintain accurate employee records and ensure compliance with legal and organizational requirements.

- Prepare and review reports related to attendance, leave, and payroll inputs.

- Oversee employee benefits administration, including insurance and claims processing.

4. Performance Management and Development

- Support performance appraisal cycles, ensuring timely feedback and documentation.

- Assist in planning and implementing training programs to upskill employees.

- Track and manage probationary periods and contract renewals.

5. Compliance and Policy Management

- Ensure compliance with labor laws, company policies, and regulatory requirements.

- Assist in drafting, updating, and communicating HR policies and procedures.

- Conduct audits of HR processes and records to maintain adherence to compliance standards.

6. Strategic and Administrative Support

- Coordinate and execute HR events, meetings, and workshops.

- Prepare presentations and reports for HR planning and strategy sessions.

- Collaborate with cross-functional teams to support organizational goals.

Requirements

- Bachelor’s degree in Human Resources, Business Administration, or a related field.

- 4-5 years of progressive HR experience, including supervisory responsibilities.

- Proficiency in HR software and systems is preferred.

Skills and Competencies

- Excellent communication and leadership skills.

- Strong organizational abilities with keen attention to detail.

- Ability to manage confidential information with discretion.

- In-depth knowledge of labor laws and HR best practices.

- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Personal Attributes

- Proactive, self-motivated, and solutions-oriented.

- Capable of multitasking and prioritizing in a fast-paced environment.

- Collaborative and approachable with strong interpersonal skills.

Why Join Us?

- Be part of a dynamic and growth-oriented organization.

- Opportunities for career progression and professional development.

- Competitive salary and comprehensive benefits package.

Application Process

Interested candidates are encouraged to submit their resumes and cover letters.

Only shortlisted candidates will be contacted.

Key Responsibilities:

· Lead BIM-focused projects, ensuring adherence to industry standards and project requirements.

· Write and uphold BIM Execution Plans, maintaining project consistency and quality.

· Integrate BIM into Integrated Digital Delivery (IDD), Virtual Design Construction (VDC), and Integrated Project Delivery (IPD).

· Generate clash reports and lead BIM coordination meetings with clients and consultants.

· Oversee multidisciplinary coordination, including Phase Planning (4D) and Cost Estimating (5D).

· Troubleshoot issues with models and projects, ensuring timely resolution.

· Oversee the BIM team, providing mentorship and support to enhance team performance.

· Provide guidance to architects on implementing appropriate BIM strategies and technologies.

· Plan and resource delivery aspects of projects, ensuring efficient execution.

· Conduct training sessions on BIM processes to improve team capabilities.

Requirements:

· Specialist Diploma in BIM, Degree in Architecture, or equivalent.

· At least 4 years of relevant experience in BIM management.

· Proficient in Singapore BIM Standards.

· Strong drive to stay updated with the latest BIM developments and a commitment to continual improvement.

· Comprehensive knowledge of BIM processes, tools, and technologies.

· Capacity to work in a challenging and fast-paced environment.

· Strong interpersonal and communication skills.

· Good leadership abilities, with a track record of effective team management.

· Excellent teamwork and collaboration skills.

Please send your CV & portfolio to [email protected] if you are interested in the position. Thank you!

Job Scope for Customer Sales Assistant

The Customer Sales Assistant for the accounting system solution provider. Plays a crucial role in delivering excellent customer service, addressing initial system usage inquiries, and establishing a strong foundation for positive customer relationships.

Handling Product and Service Inquiries:

Assist potential customers by providing information about products or services, answering their initial inquiries, schedule appointments and helping them understand the features and benefits of the offerings.

Customer Documentation:

You would be responsible for preparing and maintaining various administrative documents, such as sales order, invoice and receipt.

Customer Communication:

Maintain effective and professional communication with customers. Keep them informed about the status of their inquiries, provide updates on issue resolution progress, and ensure a positive customer experience.

Collaboration:

Facilitate a smooth handover and onboarding process by partnering closely with the implementation team. Ensure that products or services are configured accurately and meet customer expectations. Collaborate effectively with internal teams, including Level 2 and Level 3 support, to resolve issues promptly and deliver seamless, high-quality customer support throughout the service lifecycle.

Feedback Loop:

Provide feedback to the product development and engineering teams based on common customer issues, suggestions, or improvements that could enhance the product or service.

Continuous Learning:

Stay updated on product updates, new features, and industry trends to provide accurate and up-to-date information to customers.

5-Day Work Week:

A standard 5-day work week, Monday through Friday, with regular office hours. However, the specific working hours may vary depending on the organization's policies and requirements.

Requirements

• Strong communication skills
• Able to work independently
• Cooperative and supportive team member
• Friendly, positive and solution-oriented disposition

Qualifications and Experience

• "O" level or equivalent
• Minimum 1 year of working experience preferred
• Accountant, Bookkeeper or Customer Service experience preferred
• Knowledge and experience with Accounting software would be an advantage
• Immediate availability preferred

Are you interested in being part of the OCi Team? Please email to [email protected]

We require an experienced and skilled Assistant Electrical Engineer for our Solar Division. The ideal candidate should possess at least 10 years of experience in the industry.

Job Description

1. Ability to perform site assessment for Solar Projects.
2. Perform accurate system sizing calculations & shading analysis.
3. Run PVSyst repors for system production estimates.
4. Ability to work independently at site for all spectrums (Power, Lighting, Panel Terminations, Cable Routing, Busway, Public Address, Fire Alarm, CCTV).
5. Adept in risk management for Solar projects.
6. Perform Electrical, Mechanical and software component inspections, testing, repair and troubleshooting, in accordance to its specifications.

Job requirements

1. Possess at least a Technical Certificate in Electrical and/or Mechanical Engineering.
2. Must Possess at least 10 years of experience in Solar Projects with at least a 50-100MW installations.
3. Ability to manage the projects.
4. Able to commit to long hours when necessary.

Accounts Duties:

• Assist in data entry for invoices and payments.
• Handle petty cash and basic bookkeeping.
• Reconcile transactions and prepare reports.
• Handle Petty cash
• Scaning & printing of invoices
• HR Duties:
• Recruitment & Onboarding: Post job ads and arrange interviews.
  Help new employees with joining formalities.
  
• Employee Records :Maintain and update staff details and attendance.
  
• Payroll & Benefits: Assist in collecting attendance data for salary processing.
  Handle employee leave and benefits queries.
  

Job Description

· Handle Accounts Payable entries

· Checking monthly supplier statements and reconciliation

· Clear queries from business units and suppliers

· Email payment advice to suppliers

· Check and process staffs’ claims

· Ensure adherence to the accounting processes and policies

· Other duties as assigned

Requirements:

· Only for Singaporean

· Experience in accounting, good knowledge of Excel

· Ability to work independently

· High degree of accuracy and attention to detail

JOB DESCRIPTION:

Financial Accounting & Reporting:

• Manage and review of entity-level and preparation of group consolidated financial statements, and management reports, ensuring accuracy and compliance with relevant accounting standards and group accounting policy.
• Ensure timely submission of monthly, quarterly, and annual financials
• Ensure intercompany transactions are reconciled and eliminated for consolidated accounts
• Ensure all balance sheet schedules are reviewed and reconciled
• Work closely with the Shared Service Team, providing inputs and guidance on workflow and accounting treatment for new business arrangements; set expectations on recurring deliverables from the Shared Service Team to ensure quality and timeliness of outputs
• Coordinate audit process, liaising with auditors and preparing required documents

Tax – liaise with tax agents and handle tax submissions

Quarterly board meetings - Assist Finance Business Partner (“FBP”) in coordination and preparation of board meeting materials, including quarterly financials and operational performance updates

Budgeting & Forecasting:

• Support FBP in budgeting and forecasting activities, including preparation, analysis, and monitoring of actual performance against budget.
• Support FBP in providing insights into variances and recommend corrective actions as needed.
• Preparation of cash flow forecast and projections to monitor available cash balance and assist in treasury activities to minimize interest expense and maximize interest income, estimate capital requirement based on cash collection patterns and budgeted spendings.
• Handle operational debt management activities such as initiation & monitoring of drawdown/repayment of debt facilities, debt schedules preparation and maintenance

Financial Analysis & Decision Support:

• Prepare financial analyses to support business decisions, providing insights into key financial metrics and operational efficiencies.
• Support ad-hoc analysis and reporting requests, aiding in the development of business strategies and initiatives

MOM Primary Care Plan Business - Review of GIRO deduction and Corporate refund schedules prepared by the Shared Service Team, to ensure timeliness and accuracy of deduction and refund.

Doctor’s fee Computation, Payout, Automation, and System Maintenance:

• Preparation of monthly resident doctor’s fee computation and ensuring adherence to payout timeline
• Assist Finance Business Partner (“FBP”) to ensure accurate alignment, mapping, and processing of doctor’s fee computation across all Specialist Businesses within HMI Group (HMI Medical Centre, Eagle Eye Centre, The Orthopaedic Practice and Surgery, Advance Urology Associates)
• Maintain accurate records and reconciliations related to doctor’s fees and liaison with doctors / other departments for onboarding of new doctors and mapping of new codes.

Other projects:

• Assist FBP in system integration projects – ie. Clinic System to Accounting System;
• Assist FBP in Pricing/ coding projects for Specialist Care Businesses – ensure proper coding structure and item code mapping to the Accounting System to allow accurate accounting of revenue and cost of sales;
• Assist FBP in system setups and liaison with System vendor, Shared Service Team and other departments for inputs required for generating of Department P&L

Internal Controls & Compliance:

• Ensure strong financial controls are in place to safeguard company assets and ensure compliance with internal policies and regulatory requirements.
• Identify and implement improvements in accounting processes and controls, ensuring alignment with best practices.

Team Collaboration & Mentoring:

• Work closely with cross-functional teams to streamline financial operations and improve reporting accuracy and timeliness.
• Mentor junior team members, providing guidance on best practices and fostering a positive and collaborative working environment.
• Any other duties as assigned by the HMI Group CFO and Finance Business Partner.

• Administrative Support: Provide general administrative support, including managing phone calls, emails, and office supplies.
• HR Records Management: Maintain and update employee records in the HR system, ensuring accuracy and confidentiality.
• Staff Welfare Coordination: Help organize employee welfare activities, including staff events and recognition programs.
• Document Preparation: Prepare HR-related documents, such as employment contracts, letters, and reports.
• Compliance: Ensure compliance with company policies and local labor laws, assisting in audits and other regulatory requirements.
• Other Duties: Perform additional tasks as needed to support HR and administrative functions.

Position: Warehouse Assistant

• Working Day: 5.5Days (9am-6pm ; 9am-2pm)
• Location: Tuas Crescent
• Salary: $2,200 - $2,500 + OT + AWS

Requirement:

• At least 1 year’s relevant experience
• Required to carry heavy load of up to 20kg

Job Responsibility:

• Monitor, receiving, storing, packing/unpacking, loading/unloading of goods/stock/tools
• Arrangement and store packaging products/ stock items in the proper allocated location
• To conduct inventory count and to verify stock discrepancies
• Maintain cleanliness / good housekeeping in store
• Any other ad-hoc duties when required

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Support dental surgeons with operative dentistry, surgical, endodontic, prosthodontic procedures, and dental radiology.
• Maintain the cleanliness and sterility of the dental clinic, as well as the instruments and equipment used within it.

Requirements:

• GCE N level or above
• At least 2 years of work experience in a clinical setting.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client is a well-established dental practice dedicated to providing comprehensive, high-quality care in a welcoming and patient-centered environment.

• Manage daily operations for 8-12 dental clinics, ensuring smooth workflows, managing feedback, and supporting service standards.
• Coordinate facility maintenance and renovations, working closely with contractors and vendors to address issues promptly.
• Provide IT systems support to clinic staff, including training on applications and managing vendor relationships.
• Handle dental implant inventory, ensuring on-time procurement, precise cost tracking, and seamless delivery to clinics.

Requirements:

• Degree and above
• At least 2 years of working Dental/Healthcare Operations experience.
• Must be willing to travel to various clinic locations as needed, with occasional weekend work required.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Our client is a well-established dental practice dedicated to providing comprehensive, high-quality care in a welcoming and patient-centered environment.

• Support dental surgeons in clinical and dental procedures, including the preparation and sterilization of dental instruments.
• Uphold a high standard of infection control and maintain the cleanliness of clinic facilities.

Requirements:

• GCE N Level and above
• At least 2 years of experience as a Dental Assistant.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Responsibilities

• Assist in preparing shipping invoices.
• Generate delivery orders for all deliveries.
• Key in jobs details into the excel worksheets for all incoming items as well update of work in process (WIP) for all delivery activities.
• Arrange daily deliveries and collections with driver.
• Issue warranty stickers for repaired valves and update the warranty record.
• Track and notify the sales department about items that have been repaired.
• Assist in inventory management and accurate tracking and reporting.
• Help driver in carrying heavy items when making deliveries and collection.
• Act as a backup driver.

Requirements

• Computer literate and good with MS Office Application
• Possess valid Singapore Class 3 driving license
• Good communication and coordination skill
• Computer literate and with basic computer knowledge

AngelineMah

Reg No: R2096146

One Vogue Pte Ltd

EA License: 19C9629

Are you interested to work for a premium eco-bedding brand with a focus on quality and sustainability?

We are looking for an ASSISTANT SALES MANAGER who will oversee the overall business expansion of Heveya® in Singapore.

Our next hire would ideally be a hands-on and all-around person, who has the drive to develop a sales team and set them up for success. You will be part of the team shaping Heveya®’s expansion in Singapore.

How you will contribute:

• Lead, inspire, and motivate the sales team to consistently meet and exceed sales targets.
• Develop strategies to improve conversion rates and boost customer satisfaction, driving both in-store and online sales performance.
• Enhance the customer experience by ensuring a high standard of customer service and upholding visual merchandising (VM) guidelines to create an inviting and engaging store environment.
• Monitor sales floor activity to ensure sales staff are following best practices and delivering excellent service.
• Lead ongoing training programs for junior staff and part-time employees to develop their sales skills, product knowledge, and customer service abilities.
• Conduct one-on-one coaching and provide constructive feedback to team members to foster continuous improvement.
• Oversee the scheduling of sales team shifts, ensuring optimal coverage and peak-time availability.
• Lead regular sales meetings to track performance, discuss goals, and identify areas for improvement.
• Manage communication with suppliers regarding product inquiries, customizations, and quotations.
• Take charge of handling customer complaints, resolve issues promptly, and ensure customer satisfaction.
• Act as the primary point of contact for Departmental Store Partners, maintaining and nurturing strong relationships.
• Collaborate with Sales Operations to improve forecasting accuracy and ensure seamless inventory management.

COMPANY DESCRIPTION

About NTUC Health Co-operative Limited

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit https://ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

RESPONSIBILITIES

Our goal is to help elderly individuals maintain independence and quality of life while remaining in the comforts of their own homes. We aim to provide quality services designed to meet various care needs, from basic personal assistance to specialised nursing care, ensuring seniors receive appropriate and compassionate support.

In this role, you will be responsible for providing mentorship, guidance, and professional development to Care Associates as well as actively participating in quality improvement initiatives to continuously refine care processes and elevate service excellence. Additionally, you will play a key role in fostering a supportive team environment and implementing best practices to enhance client satisfaction and operational efficiency.

You would

• Provide and exemplify organisational standards for home personal care services
• Conduct regular field visits to ensure care is delivered according to expected standards
• Manage a team of Care Associates, offering mentorship, direction, and advocacy
• Communicate effectively with the team regarding guidelines and updates on care standards
• Monitor and manage the deployment schedule, leave, and medical leave of Care Associates
• Coordinate and arrange for regular reassessments of care plans to ensure continuity of care
• Maintain inventory and records of consumables and equipment required for service delivery
• Participate in quality improvement initiatives to enhance care processes
• Lead or participate in initiatives aimed at driving revenue growth and increasing service utilisation

You are

• Holder of Higher Nitec in any discipline
• Experienced in eldercare, healthcare, or hospitality, along with relevant leadership experience, would be advantageous
• Able to thrive in a collaborative and dynamic environment
• Skilled in communication and stakeholder management
• Passionate in community services and service-oriented
• Proficient in Google Suite Applications

This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i"). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to NTUC Health's PDPA and e2i's PDPA.