We are looking for a candidate to provide general administration, coordination and execution work for a variety of business functions of the Compliance Department.

Roles & Responsibilities

• To perform data entry of applications
• To process and administer Practising Certificates
• To support office administrative ad-hoc duties as assigned

Requirements

• Diploma holder from any discipline or GCE "A" Level
• MS Office (knowledge of basic MsWords and Excel)
• Fast learner in computer systems
• Detail-oriented
• Able to commence work immediately
• Duration: 2 to 6 months
• Working Hours: Monday to Friday, 9 am to 5.45 pm
• Students welcome to apply

Please note that only shortlisted candidates will be notified.

• Working Hours: 9.30am - 6.30pm
• Working Days: 5.5 days
• Address: Prosper House [Aljunied MRT]
• Salary: $2000 - $2400

Responsibilities:

• Answer and direct phone calls
• Assist colleagues whenever necessary
• Carrying out clerical duties such as answering phone calls, responding to emails, preparing documents for submission
• Greeting and assisting visitors and clients
• Handling administrative requests and queries
• Maintain, organize and order general office supplies, including paper, pens, ink/toner, etc.
• Performs other related duties as assigned.

Requirement:

• Relevant experience

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a HR and Admin Executive who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Responsible for all General Human Resource matters
• Involved in designing and creating learning resources, training materials and e-contents
• Market information search and data/report compilation
• In charge of ensuring smooth day to day business operations
• Handle General Administrative Duties
• Provide support to the various departments
• Assist in internal talent acquisition and recruitment related duties
• Any other ad-hoc duties assigned by the supervisor

Requirements:

• Minimum Diploma /Degree
• Good in Microsoft Excel
• Able to cope in a fast-moving environment and work independently under minimal supervision
• Meticulous, highly organized and able to multi-task

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Responsibilities:

• Track and manage the Centre’s assets, funding, procurement, manpower and space resources.
• Manage the Centre’s special programmes and daily operations.
• Prepare progress reports, audit and budget statements in a timely manner
• Provide updated and organized data capture and management on centre information
• Be part of the working team to ensure that the Centre operates at maximum efficiency and complies with policies, procedures and standards.
• Provide workshop/conferences/events support and visits to the Centre
• Serve as a liaison to internal and external stakeholders
• Provide effective executive support to Centre Directors
• Continual review of work processes for improved efficiency and effectiveness in administration
• Any ad-hoc duties assigned by Centre Directors

Requirements:

• A good degree in any discipline from a recognized university with at least 3 years of relevant working experience. Applicants with working experience in a university capacity preferred.
• Excellent command of spoken and written English.
• Strong analytical and problem-solving skills
• Meticulous, adaptable and able to multi-task.
• Able to work independently
• Proficient in Microsoft Office applications

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a HR and Admin Executive who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Responsible for all General Human Resource matters
• Involved in designing and creating learning resources, training materials and e-contents
• Market information search and data/report compilation
• In charge of ensuring smooth day to day business operations
• Handle General Administrative Duties
• Provide support to the various departments
• Assist in internal talent acquisition and recruitment related duties
• Any other ad-hoc duties assigned by the supervisor

Requirements:

• Minimum Diploma /Degree
• Good in Microsoft Excel
• Able to cope in a fast-moving environment and work independently under minimal supervision
• Meticulous, highly organized and able to multi-task

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

The incumbent is responsible to provide administrative/document support and ensure efficient day-to-day operations of all the functions of Office.

• Assist in providing all back end office related administrative support matters
• Perform data-entry and maintain efficient filing system for all documentations
• Recruitment processes
• Ensuring the performance and well-being of employees
• Assist in the writing of documents and letters
• Other general administrative ad hoc duties assigned

Working hours: Monday - Friday 9am-6pm

Nearest MRT to our office is Telok Ayer/Tanjong Pagar/Raffles Place MRT.

Whatsapp your resume to 9005 2966 (with your resume!!). Only shortlisted candidates will be replied.

Your new role

• Reception work
• Supporting company events
• Administrative duties such as pantry supplies, season parking management, raise PO/OR for purchasing items & etc admin responsibilities.
• MOM related tasks - work pass administration

What you'll need to succeed

• Experience in HR MOM work pass application
• Hands-on admin work experience
• Able to hit the ground running but at the same time deal with the high level of internal stakeholder & visitors.

What you'll get in return

This is an exciting opportunity to join a global company. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Shabnam at Hays on +65 60271964 or email [email protected] for a confidential discussion.
Referrals are welcome.

Duties and responsibilities:

- Assist in managing a portfolio of prime property assets in the central core region

- Gather and analyse market data to assist in the preparation of rental proposals

- Attend to feedback/issues of the properties from tenants

- Provide cost management analysis to ensure initiatives align with overall business objectives

- Perform cost control and optimization. Ensure costs and expenses are properly managed and accounted for whilst maximising returns to investors

- Participate in project management and provide support to minimise project risks

- Prepare relevant reports for management regarding the status of ongoing projects

- Perform physical evaluation of properties

- Handle emergencies promptly and professionally to ensure minimal disruptions

Requirements:

- At least a Bachelor in Accounting

- Experience in MS Word, MS PowerPoint MS Excel

- Minimum 2 years working experience

-Possess good communication and analytical skills

- Highly responsive with the ability to work in a dynamic environment

- Approachable and a team player

- Able to multi-task and meet deadlines

- Monitor and evaluate internal controls and improve efficiency/effectiveness of workflow processes

Description:

1. Diary management, including organizing internal or external meetings
2. Coordinating on-boarding and off-boarding work
3. Providing support including request handling for application access and obtaining necessary approval for business activities
4. Recording client meeting in Compass, registering event in Global Event Management System for client and creating road show for business traveler
5. Preparing supporting document for Travel and Expenses reimbursement report and follow up action
6. Booking and providing necessary arrangements and documents for business travel
7. Managing Office supplies
8. Providing ad hoc administrative support

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a HR and Admin Executive who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Responsible for all General Human Resource matters
• Involved in designing and creating learning resources, training materials and e-contents
• Market information search and data/report compilation
• In charge of ensuring smooth day to day business operations
• Handle General Administrative Duties
• Provide support to the various departments
• Assist in internal talent acquisition and recruitment related duties
• Any other ad-hoc duties assigned by the supervisor

Requirements:

• Minimum Diploma /Degree
• Good in Microsoft Excel
• Able to cope in a fast-moving environment and work independently under minimal supervision
• Meticulous, highly organized and able to multi-task

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Administrative & Operations Assistant

• Salary: $2000 - $2600
• Working Location: Ngee Ann City Tower, Orchard
• Working Hour: Monday - Friday (8.30am - 5.30pm)

Job Description:
General administrative duties

• General upkeep of the office.
• Requisition of office equipment and supplies.Manage and order office stationaries & pantry supplies.
  Liaise with suppliers on printing of name cards and letterheads, office equipment, office broadband, etc.
  
• Data-entry, general filing, scanning & photocopying.
• Run errands - banks, etc.
• Perform ad-hoc duties as and when required.

Operations duties

• Preparations of Import and Export shipping documents
• Coordinating between suppliers, vendors and customers.

Job Requirements:

• At least 1 year of relevant experience

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a HR and Admin Executive who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Responsible for all General Human Resource matters
• Involved in designing and creating learning resources, training materials and e-contents
• Market information search and data/report compilation
• In charge of ensuring smooth day to day business operations
• Handle General Administrative Duties
• Provide support to the various departments
• Assist in internal talent acquisition and recruitment related duties
• Any other ad-hoc duties assigned by the supervisor

Requirements:

• Minimum Diploma /Degree
• Good in Microsoft Excel
• Able to cope in a fast-moving environment and work independently under minimal supervision
• Meticulous, highly organized and able to multi-task

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

We are a distributor of Spirits for cocktails and we are looking for an Operations Associate to join our growing team! The successful hire’s responsibilities include, invoicing, responding to emails, planning delivery schedules and more! Our goal is to increase efficiency, profitability and overall customer satisfaction. Great working environment and growth prospects.

About you

You have a love for helping people and the organisation while looking to join an amazing team. You get a lot of satisfaction from finding solutions and enjoy human connections. You are responsible, hold yourself accountable, and possess the ability to speak to anyone to provide the best customer experience. You love to roll up your sleeves and pitch in.

Job description

• Processing orders, invoicing and delivery scheduling
• Handling E-Commerce platforms and order management
• Inventory management (Stock management, adjustment, etc)
• Processing customs clearance and managing related document
• Filing and archiving of documents and invoices
• Maintaining and improving customer service levels
• Replying to client queries and requests (emails and phone calls)
• Able to actively communicate and work collaboratively with superiors and coworker
• Reporting of any discrepancies
• Pitching in with picking and packing of orders
• Assisting and participating in annual stocktake
• All related task and duties assigned by the management

Requirements

• High level of integrity and responsibility
• Independent and self-motivated individual with positive attitude
• Able to work well under pressure and a good team player
• Able to work in a fast-paced environment

Compensation and Benefits

• Unlimited career opportunities and growth potential within a thriving and growing group across APAC
• Attractive base salary
• Work with an amazing team of passionate people
• Generous annual leave package
• Medical insurance coverage
• Four-week paid sabbatical after 5 years of service in the company

Accela Recruitment Services Pte Ltd

EA 15C7529

R22106118

Duties
•Assist Project Department with admin support.

•Assist Sales Department with admin support, such as tender submission slides,binding tender document etc.

•Assist/Upkeep showroom setup

•Responsible for inventory of product finishes and swatches.

•Ensure proper documentation, maintains and update records accordingly.

•Any other ad-hoc duties as assigned.

•Other ad-hoc duties as assigned.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a HR and Admin Executive who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Responsible for all General Human Resource matters
• Involved in designing and creating learning resources, training materials and e-contents
• Market information search and data/report compilation
• In charge of ensuring smooth day to day business operations
• Handle General Administrative Duties
• Provide support to the various departments
• Assist in internal talent acquisition and recruitment related duties
• Any other ad-hoc duties assigned by the supervisor

Requirements:

• Minimum Diploma /Degree
• Good in Microsoft Excel
• Able to cope in a fast-moving environment and work independently under minimal supervision
• Meticulous, highly organized and able to multi-task

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• Supervise mailroom operations, including but not limited to mail, courier, fleet of photocopier machines, and records management.
• Responsible for office management including building management coordination, arrangements for office maintenance and repairs, rooms configuration/movement for events, meetings, etc
• Vendor management to ensure the work carried out by outsource provider is up to the standard. Provide regular feedback / guidance if necessary.

Requirements

• At least a "N"/"O" Level qualification or equivalent
• At least 3 years of experiences in office management / facilities management in large and established organization.
• Ability to work independently, problem solve and drive decision making in a rapidly expanding and fast paced environment.

Kindly forward your detailed resume in MS Word/ PDF format, stating full details of qualifications, experience, current and expected salaries.

(Only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.)

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about the company
Embark on a fulfilling career with our client, a leading global consumer goods company making waves across 70 countries with a dedicated team of over 40,000 employees worldwide. Fueled by innovation and sustainability, they are expanding their family and seeking an Administrative Executive to play a pivotal role in optimizing administrative processes.

about the job
As an Administrative Executive, you'll wear many hats, acting as the sole contributor in a supervisory role. Your responsibilities span entire office management, including reception, EHS, and security. Your crucial executive assistance to the General Manager Singapore involves managing schedules, arranging logistics, and ensuring the smooth flow of administrative services. Your mission is to support the efficient functioning of the office, optimize administrative costs, adhere to procedures, and elevate work environment's ergonomics and efficiency.

about the manager/team
You will be expected to work independently in a sole contributor position managing the full spectrum of office operations and oversee reception duties. This role reports directly to the HR Director.

skills and experience required
To navigate this exciting role, you should bring a diploma or higher education, backed by 3-5 years of relevant work experience in secretarial and general administration functions. We value your positive energy, meticulous organizational skills, and ability to be a self-starter, working independently while fostering a collaborative team spirit. Fluency in English is a must to communicate effectively with a diversified range of stakeholders. Your PC literacy, especially in Microsoft Office, will be your companion as you handle diverse administrative tasks and embrace the challenges of supporting a dynamic office.

As you contribute to our journey, you'll find ample opportunities for personal and professional growth. If you're ready to be a key player in shaping the future of a renowned global consumer goods company, apply now and be part of a team!

To apply online please use the 'apply' function, alternatively you may contact Carmen Tan.
(EA: 94C3609/ R2196577 )

Responsibilities:

· Draft, review, negotiate and arrange for signing of Non-Disclosure Agreement for all new partners and Letter of Confirmation or equivalent where required.

· Work closely with Claims & Risk team on Master Service Agreements and Third-Party Administration Service Agreements for Claims Management services

· Prepare Terms of Business Agreements with Reinsurers, Brokers, etc.

· Draft and review Addendum to agreements in accordance with the commercial terms agreed by the parties.

· Prepare forms required by Reinsurer for every new deal

· Coordinate with Reinsurer for legal due diligence confirmation

· Review signed agreements for circulation to the relevant stakeholders

· Administer and maintain records of legal documents

· Conduct ad-hoc simple legal research where required

Requirements:

· Degree or Diploma in Law, Legal Studies or related field

· 2 years of relevant working experience in similar role, preferably in reinsurance or insurance sector

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a HR and Admin Executive who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Responsible for all General Human Resource matters
• Involved in designing and creating learning resources, training materials and e-contents
• Market information search and data/report compilation
• In charge of ensuring smooth day to day business operations
• Handle General Administrative Duties
• Provide support to the various departments
• Assist in internal talent acquisition and recruitment related duties
• Any other ad-hoc duties assigned by the supervisor

Requirements:

• Minimum Diploma /Degree
• Good in Microsoft Excel
• Able to cope in a fast-moving environment and work independently under minimal supervision
• Meticulous, highly organized and able to multi-task

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a HR and Admin Executive who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Responsible for all General Human Resource matters
• Involved in designing and creating learning resources, training materials and e-contents
• Market information search and data/report compilation
• In charge of ensuring smooth day to day business operations
• Handle General Administrative Duties
• Provide support to the various departments
• Assist in internal talent acquisition and recruitment related duties
• Any other ad-hoc duties assigned by the supervisor

Requirements:

• Minimum Diploma /Degree
• Good in Microsoft Excel
• Able to cope in a fast-moving environment and work independently under minimal supervision
• Meticulous, highly organized and able to multi-task

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Your new company

One of the leading Singapore-focused industrial reit company in central area of Singapore.

Your new role

• Sourcing for missing property documents
• Compilation of missing property documents
• Loading missing documents onto a central archival
• Data entry into a master folder for all the documents related to a property
• Ongoing maintenance of the master folder until project completes
• Working with real estate colleagues to understand the documents required where to source for them

What you'll need to succeed

In order to ensure your success in this role, you will be highly encouraged to possess the following requirements:

• Minimum Diploma (preferably qualification in facilities management/property)
• Open to do administrative work eg. sourcing of documents and data entry
• Self driven and have initiative
• Comfortable in talking internal stakeholders of various levels
• Proficient in Microsoft Office

What you'll get in return

• Challenging yet fulfilling career in one of the most attractive employers in the business
• Various opportunities to learn and upgrade your skill sets
• Competitive remuneration package and benefits

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Shabnam at Hays on +65 60271964 or email [email protected] for a confidential discussion.

Referrals are welcome.

Registration ID No. R1873584 | EA License number: 07C3924 | Company Registration No. 200609504D

Job Mandate

Responsible for assisting the Head in all administrative matters for his unit/department.

Duties and Responsibilities

1. Schedules and coordinates appointments/meetings

◦ meeting venue and required resources/equipments

◦ refreshments/meals

◦ logistics

2. Handles all incoming and outgoing calls

3. Receives, screens and assists visitors

4. Handles all incoming and outgoing correspondences

◦ prepares draft memos

◦ finalizes copies of memos

◦ receives, sorts and distributes all incoming correspondences

◦ records and releases all outgoing correspondences

5. Handles supplies and company giveaway requisitions

6. Assists in the preparation, distribution of units company related requirements

7. Photocopies/faxes documents as requested

8. Monitors phone expenses

9. Receives notices of absence from department/unit employees

10. Manages files and records

11. Assists in the preparation of documents/presentation materials

12. Trains Office Assistant

13. Schedules leaves, anticipates and endorses duties/responsibilities when on leave

14. Performs other related functions as may be assigned from time to time

Reporting to the Operations Manager, Southeast Asia, you will be part of the legal support team, consistently provide administrative support to partners, lawyers and support staff to meet client requirements and deliver an exceptional client experience.

KEY RESPONSIBILITIES

• Provide timely and accurate support to practice management assistants and legal assistants, with administrative support needs.
• Deliver high quality, accurate work whilst managing deadlines, responding to change and the competing priorities of all work.
• Meet required deadlines and negotiate alternate timeframes when necessary.
• Scan, print or photocopy relevant documents as and when required by the relevant practice group support colleague or lawyer.
• Liaising with business services and other services to coordinate urgent mail and courier requests.
• Develop and maintain a robust file management system for all electronic and hard copy documents.
• Provide ad hoc support to the group or division such as dealing with incoming mail, answering the telephone, amending documents and any other administrative duties.
• Assist lawyers with petty cash requests, currency requests and expense claims in a timely manner.
• Assist with updating client information and relevant databases, following legal assistant or lawyer instructions in a timely manner (eg, InterAction).
• Prepare files for archiving and manage return and retrieval of files following firm guidelines.
• Assisting internal and external practice group events and functions.
• Adhere to firm, office and practice group policies and procedures, including those that are formal, informal, documented or verbal.
• Take all necessary steps to ensure you are aware of correct procedures. Maintaining inquisitive, collaborative and vigilant work habits, keeping abreast of changes and developing more efficient work processes.
• Demonstrate enthusiasm and proactivity in the workplace, including participating in and contributing to team meetings and activities, firm initiatives, learning and development sessions and other relevant activities.
• Take responsibility for your own learning, undertake recommended training, keep up to date and comply with firm policies, adopt new or improved firm and practice group recommended work practices, and share information with others about better ways of working.
• Comply with WHS obligations and responsibilities in accordance with the requirements for this role as set out on the intranet.

SKILLS, EXPERIENCE AND QUALIFICATIONS

• Fresh graduates are welcome.
• Knowledge of the Microsoft suite (Outlook, Word, Excel and PowerPoint).
• Good written and verbal communication skills with a demonstrated ability to building effective and trusting relationships with people internally and external to the firm.

At Herbert Smith Freehills you will be part of a diverse, innovative culture where high performance, client focus and highly engaged people are our differentiator. People at our firm come from a range of backgrounds and bring a wide variety of experiences and perspectives to their work with us. We strive to ensure that our inclusive environment means you feel valued and able to perform at your best by being your authentic self at work. We know that our future success not only depends on being innovative and progressive in the changing legal market but, most importantly, on our people feeling highly engaged in meaningful work.

We understand that you have commitments and personal interests outside of work and we strive to create a working environment based on mutual trust and respect, in which you can perform at your best whilst maintaining sustainable balance across your life.

Administrative & Operations Assistant

• Salary: $2000 - $2600
• Working Location: Ngee Ann City Tower, Orchard
• Working Hour: Monday - Friday (8.30am - 5.30pm)

Job Description:
General administrative duties

• General upkeep of the office.
• Requisition of office equipment and supplies.Manage and order office stationaries & pantry supplies.
  Liaise with suppliers on printing of name cards and letterheads, office equipment, office broadband, etc.
  
• Data-entry, general filing, scanning & photocopying.
• Run errands - banks, etc.
• Perform ad-hoc duties as and when required.

Operations duties

• Preparations of Import and Export shipping documents
• Coordinating between suppliers, vendors and customers.

Job Requirements:

• At least 1 year of relevant experience

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a HR and Admin Executive who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Responsible for all General Human Resource matters
• Involved in designing and creating learning resources, training materials and e-contents
• Market information search and data/report compilation
• In charge of ensuring smooth day to day business operations
• Handle General Administrative Duties
• Provide support to the various departments
• Assist in internal talent acquisition and recruitment related duties
• Any other ad-hoc duties assigned by the supervisor

Requirements:

• Minimum Diploma /Degree
• Good in Microsoft Excel
• Able to cope in a fast-moving environment and work independently under minimal supervision
• Meticulous, highly organized and able to multi-task

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]