Responsibilities for Administrative Manager

• Provide standard clerical duties as assigned, including faxing, copying, mailing, and communicating with clients
• Organise meeting schedules for various departments
• Respond to incoming communications, such as phone calls and emails
• Assist in filtering and forwarding communications to proper individuals and departments
• Create written and typed reports, including memos and business letters
• Help organize small to large-scale events and provide ongoing assistance during events
• Assist in handling of human resources activities, including payroll and personnel databases
• Monitoring, coordinating, and scheduling related to suppliers, vehicle workshops, and other third-party provider.
• Tabulating, summarising, and monitoring data related to Vehicle Maintenance Cost.
• Assist the operations manager in creating the employee's work schedules and assigning their daily tasks
• Assist in the recruitment process by coordinating interviews and onboarding processes.
• Maintain employee records and ensure compliance with HR policies.

Job Requirement

• Proficiency in English

• Exemplary planning and time management skills

• Ability to stay calm and on-task in high-stress situations

• Strong knowledge of today’s office technology, and computer software including MS Office

• Ability to multitask and prioritize daily workload

• High level verbal and written communication skills

• Discretion with personal and confidential information

• experience as an Office Administrator is a plus point

• Minimum Degree holders

Job Summary

• 5.5-day work week (Monday to Saturday)
• Working hours: Mon to Fri: 7.30 am to 4.30 pm
• Working hours: Saturday: 7.30 am to 1.00 pm
• Location: 10 Kaki Bukit Road 1, KB Industrial Building #01-25 Singapore 416175

If interested, please forward a copy of your resume.

We regret that only shortlisted candidates will be notified

Job Description: Printing and Administrative Support Officer

Authority: KRANJL SECONDARY SCHOOL

Location Address: 61 Choa Chu Kang Street 51 Singapore 689333

Duration: This is a contractual position with a contract period from May 1, 2024, to April 30, 2025, with the option to extend for a further period from May 1, 2025, to April 30, 2026, based on performance and mutual agreement.

Working Hours:

• Mondays to Thursdays: 7:00 am to 4:30 pm (inclusive of 1-hour lunch break)
• Fridays: 7:00 am to 4:00 pm (inclusive of 1-hour lunch break)
• No service required on Saturdays, Sundays, and gazetted public holidays.

Position Overview: Kranjl Secondary School is seeking a competent Printing and Administrative Support Officer to join our team. The selected candidate will play a crucial role in providing printing and administrative support to ensure the smooth operation of our school's administrative functions. This position requires an individual with excellent organizational skills, attention to detail, and the ability to manage multiple tasks efficiently.

Key Responsibilities:

1. Perform photocopying, laminating, binding, and shredding of documents as requested by staff and teachers.
2. Monitor and maintain adequate supplies in the Printing Room, including toner, staples, paper, laminating films, and binding rings. Prepare request forms and stationery for staff use.
3. Ensure the Printing Room is kept clean and organized at all times.
4. Attend to photocopier breakdowns in staff rooms, troubleshoot issues, and liaise with vendors for maintenance and repairs.
5. Perform administrative duties such as sorting, distributing, and filing documents, attending to walk-ins, and answering phone calls.
6. Assist with any other administrative tasks assigned by the school to support the overall functioning of the administrative office.

Qualifications and Skills:

• Proficiency in spoken and written English.
• Preferably, prior experience in printing and administrative duties.
• Preferably, at least a Pass in WISE English Language Module 4, or equivalent.
• Demonstrated traits such as service excellence, a service-oriented attitude, meticulous attention to detail, and efficiency in meeting work deadlines.
• Ability to work independently and manage time effectively.

Headquartered in Japan, our client is a fruit/vegetables trading company in Singapore. They are looking for Admin Executive to join the company.

Admin Executive

• MNC
• Hybrid working arrangement
• West

Job Description

• Support office/warehouse maintenance (administration and coordination with building management)
• Handle office/warehouse administrative duties
• Familiar with MOM employment practices to ensure the company complies with local rules and regulations
• Processing of customer orders, upload customer/vendor invoices
• Liaise with sales team to follow up with customers on overdue payments
• Handle any ad hoc tasks as assigned by management
• Undertake the tasks of receiving calls, take messages and routing correspondence
• Maintain diary, arrange meetings and appointments and provide reminders
• Monitor office supplies
• Produce reports, presentations and briefs
• Develop and carry out an efficient documentation and filing system

Requirements

• 3 years of administrative background
• Work experience in start up working environment
• Familiar with XERO
• Ability to work independently

If you are interested in this role, please click on Apply Now or alternatively, email your updated resume with your availability and expected salary to [email protected] AND [email protected]

Please note that only shortlisted candidates will be contacted, thank you.

JAC Recruitment Pte. Ltd.

EA Licence Number: 90C3026

Personnel Registration Number: R22110815

Wong Sook Leng

Job Scope

• Provide day to day administrative office and client support
• Managing human resource administration tasks
• Liaise with outsourced IT vendors for IT matters
• Manage claims and office expenses
• Assist in ad hoc tasks or projects as assigned

Requirement

• Diploma or higher qualifications
• At lease 2 years working experience
• Able to commencement work soon (preferred)
• Good organisational skills
• Responsible and team player
• Good command of written and spoken English and Mandarin (to liaise with our Chinese associates, colleagues and clients)

Hype Media Pte. Ltd., a prominent large format printing company, is actively seeking a Part-time Administrative Assistant to manage payroll, handle government permit submissions, oversee petty cash management, and facilitate the issuance of Delivery Orders (DO) and Purchase Orders (PO). This presents an excellent opportunity for individuals who may not have prior administrative experience, as comprehensive on-the-job training will be provided. The successful candidate will play a pivotal role in ensuring the seamless operational and financial aspects of our office.

Responsibilities:

1. Payroll Management:Execute and oversee employee payroll, ensuring precision and timeliness.
   Maintain accurate records of employee working hours, overtime, and leave.
   
2. Government Permit Submissions:Prepare and submit various government permits as required.
   Stay abreast of regulatory requirements and ensure strict compliance.
   
3. Petty Cash Handling:Efficiently manage and reconcile petty cash transactions.
   Maintain meticulous records and receipts for petty cash expenses.
   
4. Delivery Orders (DO) and Purchase Orders (PO):Issue and process Delivery Orders for completed projects.
   Generate and manage Purchase Orders for necessary supplies and services.
   
5. General Administrative Tasks:Undertake general administrative duties as outlined in the previous job description.
   Assist with scheduling, communication, and data entry tasks.
   
6. General Administrative Tasks:Perform general administrative duties as outlined in the previous job description.
   Assist with scheduling, communication, and data entry tasks.

Requirements:

• No prior administrative experience is necessary; comprehensive on-the-job training will be provided.
• Basic computer skills and a willingness to learn are essential.
• Exceptional attention to detail and accuracy in financial record-keeping.
• Ability to handle confidential information with utmost discretion.
• Excellent organizational and multitasking skills.

Work Hours:

• Monday to Friday
• 2:30 pm to 7:00 pm

How to Apply:Interested candidates are encouraged to submit their resume and cover letter to [email protected]. Please include "Administrative Assistant Application" in the subject line.

We eagerly anticipate welcoming a proactive and detail-oriented individual to our esteemed team at Hype Media Pte. Ltd.!

Department : Broking Operations

Job Title : Administrative Assistant

Outline of Responsibilities and Authorities

Documentation

· Prepare and send covering letters, debit notes, cover notes, slips, premium closing

· Assist in registering and updating client information

· Create policy and correspondence files

· Photocopy, sort and file covering letters, debit notes, cover notes, slips, premium closing

· Check insurers’ policies and tax invoices

Claims Handling

· Prepare notification of claims to insurers

· Update claims register in Sharepoint

· Create and update claims files, claims activity reports

· Prepare documentation to engage surveyors, to forward reports / documents / cheques etc to insurers / clients

Tender Submissions

· Collect tender documents

· Type tender documents (e. g. tender forms, dividers, envelope, covering letters, etc)

· Deposit tenders where necessary

Others

· To assist on letter mailings and opening of mailbox and update letter register in Sharepoint on a rotational basis.

Job Responsibilities:

1. Sales Administration Support

Provide comprehensive administrative support for the Project Sales Team:

• Manage incoming sales calls/emails and perform leads administration.
• Source new leads from Tender Portals.
• Create, compile, and submit tender documents.
• Assist in preparing quotations and proposals.

Provide administrative support for the Services Sales Team:

• Prepare maintenance contract renewal notices.
• Compile services sales reports to track renewals.

2. Marketing Support

Offer administrative support to the Marketing Team, focusing on sales-related activities:

• Assist in developing marketing materials.
• Support marketing projects/events.

3. Other Roles

• Assist the Head of Operations and Managing Director in various administrative matters.
• Act as a buddy to the Administration Executive.
• Aid in matching supplier invoices with necessary documents and input into the system.
• Handle other ad-hoc duties as assigned.

Job Requirements:

• Minimum Diploma in any discipline or A Level.
• Minimum of 1-3 years of working experience.
• Knowledge of MS Office and Teams.
• Ability to work independently.
• Immediate availability to start work.

Clinic Assistant

Working day: 5.5 days work week
Working Hour: Mon - Fri: 8.30am to 5.30pm, Sat: 8.30am - 1pm
Salary range: $2000 - $3,000
Location: (Orchard)

Job Responsibilities:

• Serve as a Patient Service Associate at one of our clinics.
• Handle front desk related matters such as customer enquiries and cashiering.
• Provide administrative and logistical support to the clinic
• Ad hoc duties assigned by Supervisor.
• Other duties assigned by the doctor as required.

Requirements:

• With relevant experience.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Good Pay + Good Bonus ( 5 Days Work Week )

Junior / Entry Level / No experience / Senior Welcome apply / Full Training Provided

Support administration functions of the Parts Department ie paper work, data collection/input, etc for both operations and warehouse. Job scope entails raising of PO as well as documents preparation for outgoing to customers.

Responsibilities:
1. Raising and keying in PO into the DMS for all purchases required by the department.
2. Performing goods receiving/IC coding and generating binning lists according to locations and customers’ orders

Requirements
· Minimum NTC 2/NITEC in Automotive or equivalent with minimum 2 years of relevant
experience

§ Good Pay + Good allowance + Good Bonus

§ Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

§ Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286

Manage multiple accounts; develop positive working relationships with all customer touch points

· Drive client retention, renewals, upsells and client satisfaction

· Work closely with Associate Account Managers and Ad Operations on day-to-day operational processes including campaign set-up, receipt of creative or tags, trafficking, optimization, troubleshooting and QA

· Work closely with Analytics and Ad Operations to determine root causes for customer success or failure and drive requirements for product or process enhancement and development as needed

· Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout the campaign

· Leverage technical tools and quantitative data to manage campaigns to success, high customer satisfaction and renewal

· Prepare campaign insights reporting, including analysis and research

· Manage weekly campaign status documents for review

· Work closely with Finance on billing set up and invoicing

· Manage customer activity with CRM tools for maximum efficiency and visibility, with carefully executed follow-up to closure on open issues

· Adhere to established processes and workflows, as it relates to campaign set-up and pixel placement strategy, creative execution (including dynamic creative), ad trafficking, campaign management and any troubleshooting necessary with pixels, creative assets and campaign reporting

· Provide input on new processes and workflows as needed

· Focus on ensuring we maintain superior customer service levels, operational excellence and strategic insight

· Maintains administrative staff by recruiting, selecting, orienting, and training employees.

· Supervises clerical and administrative personnel by communicating job expectations, appraising job results, and disciplining employees.

· Sets policies and procedures for training, coaching, counselling, and career development for staff.

· Initiates and coordinates goals, deadlines, and projects for their department.

· Develops and implements policies and procedures to improve operations and function of the department.

· Monitors and procures needed supplies for office, reception, mailroom, and kitchen.

· Ensures a safe, secure, and well-maintained facility that meets environmental, health, and security standards.

· Manages the maintenance and repair of machinery, equipment, and electrical and mechanical systems.

Job Description & Requirements

ADMIN EXECUTIVE

Occupation

Administrative Assistant

Job Description & Requirements

• To handle incoming calls
• Check emails daily
• Secretarial support
• Purchasing
• Prepare invoices/quotation/ PO etc
• Day-day administration support
• Arrange daily delivery schedule
• Handling basic accounts
• Assist with all payment matters
• Maintain a proper filing system
• Monitor accounts receivables / payables
• Renewal of workers insurance
• Prepare monthly statement of accounts
• Follow-up on outstanding debts, chase payment
• Provide co-ordination work between departments
• Other ad-hoc duties as assigned

Requirements:

• At least 1 year experience in administration
• Fluent in English & Mandarin to be able to liasie with Mandarin speaking associates on day-to-day handling of accounts and admin support
• Computer Skills knowledge, accounting software, autocount
• Work week 5.5 days
• Work independently with minimal supervision
• Entry level candidates/ fresh grad welcome

Others:

• Staff welfare and medical benefits
• Good teamwork culture
• Fast Paced Environment

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a HR and Admin Executive who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Responsible for all General Human Resource matters
• Involved in designing and creating learning resources, training materials and e-contents
• Market information search and data/report compilation
• In charge of ensuring smooth day to day business operations
• Handle General Administrative Duties
• Provide support to the various departments
• Assist in internal talent acquisition and recruitment related duties
• Any other ad-hoc duties assigned by the supervisor

Requirements:

• Minimum Diploma /Degree
• Good in Microsoft Excel
• Able to cope in a fast-moving environment and work independently under minimal supervision
• Meticulous, highly organized and able to multi-task

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Sales administration

• Respond promptly to customers' queries

• Source for materials via emails and phone calls to new and current suppliers

• Issuance / arrangement / coordination of sales and purchase related documents (Purchase Orders, Sales Orders, Invoices, Delivery Orders etc) and transactions in MYOB or other Accounting Program

• Collate and compile accurate instructions and documents (from customers) to Production team

• Coordinate with production staff to ensure timely delivery to customers

• Salary: 2.2k to 2.6k
• Working hours: Monday - Friday (8-5pm), Saturday (8-5pm, Alternative Saturday)
• Location: JTC Defu Industrial City [Kaki Bukit MRT]

Position Overview

The Customer Service Officer (CSO) is a vital member of our team, responsible for

providing exceptional customer service and support. This role involves handling inbound

queries, managing equipment rental bookings, and identifying opportunities to increase

sales through excellent service.

Responsibilities:

Customer Service and Support

• Respond to customer inquiries via phone, email, walk-in and live chat with professionalism and empathy.
• Provide accurate information about our products, services, and rental terms.
• Resolve customer issues promptly, ensuring customer satisfaction and loyalty.
• Process equipment rental bookings, modifications, and cancellations efficiently.

Inbound Sales

• Identify sales opportunities during customer interactions by understanding customer needs and suggesting appropriate rental equipment and services.
• Guide customers through the rental process, upselling and cross-selling where applicable to enhance their experience and meet their needs.
• Achieve and exceed monthly sales targets by converting inquiries into sales and rental agreements.
• Maintain up-to-date knowledge of promotions, deals, and new products/services to
• inform and attract customers.

Administrative Duties

• Keep accurate records of customer interactions, transactions, comments, and complaints.
• Coordinate with the logistics and maintenance teams to ensure equipment availability and readiness for customers.
• Process payments and handle financial transactions with confidentiality and accuracy.
• Provide feedback on customer service processes and equipment offerings to enhance business

Requirements:

• Diploma required; further education or certification in customer service, sales, or related field is preferred.
• Proven experience in customer service, with a background in sales or a target-driven environment preferred.
• Familiarity with sales software and CRM tools is a plus.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Description

• Perform general filing duties.
• Manage incoming phone calls and respond to emails promptly.
• Request quotations and generate purchase orders as needed.
• Update and maintain accurate data entries as required.

Requirements

• G.C.E 'O' level. Individuals with basic knowledge of engineering will be preferred.
• Proficiency in computer usage is essential.
• Fresh graduates or candidates without similar experience are encouraged to apply. Training will be provided.

COMPANY DESCRIPTION

Headquartered in Singapore, The EtonHouse International Education Group has 120 schools across 11 countries. We run pre-schools as well as K-12 international schools. Together, these schools provide internationally recognized programmes and high-quality education to over 20,000 students globally. The group also runs enrichment programmes and cutting-edge ed-tech programmes to scale the provision of high-quality education in pre-schools.

Over the last 27 years, EtonHouse has been at the forefront of international education in the Asia Pacific region and has won numerous awards. In 2019, our founder, Mrs. Ng Gim Choo won the EY Entrepreneur Of The Year Award in the Education category. In addition, EtonHouse was recently selected to be in the inaugural cohort of the Scale-Up SG programme, which is an Enterprise Singapore programme selecting high-growth potential local companies which can be groomed into future global champions.

With children at the heart of what we do and the vision to make good quality education accessible to every child in Singapore, EtonHouse launched the EtonHouse Community Fund (ECF) in 2015. As an independent IPC charity, ECF continuously runs initiatives to make a difference in the lives of vulnerable children.

EtonHouse Vision

Shaping the future through education

EtonHouse Mission

Developing confident and capable global citizens

Be a part of the EtonHouse family

We welcome passionate and dedicated professionals who share our belief in the power of education. Together, we can make a meaningful difference to children and society through education.

RESPONSIBILITIES

Job Description

Duties:

• Assist in picking up and answer any phone call on general enquiries
• Meet and greet parents / students / visitors
• Provide proper information about school fees and programs
• General clerical duties
• Create file using Microsoft Office
• Assist in preparation of Expenditure Requisition Forms and obtain price quotations from suppliers
• Purchase items from suppliers for capital expenditures, kitchen, stationary, events, etc
• Responsibility in proper storage of stationary and uniforms
• Send invoices and cheques by post
• Support operational work flow

Qualifications

• Minimum qualification of a Diploma
• Minimum 2 years experience in administrative skills
• Proficient in Microsoft Office and IT savvy
• Good communication and interpersonal skills
• Able to multi-task and work independently

Location - 681 Bukit Timah Road

* Office administrative duties - (Inspection Dept)

* Review inspection reports, and provide guidance and support to inspection team

* Keep accurate record of inspection report and repair work performed

* Scheduling rectification work with clients and repair team

* Submit review test report to SPE monthly.

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

Our Client is a Social Service Agency that provides comprehensive and professional eldercare services to the aged.

Work Location: 2 days Tampines in and 2 days in Hougang

Work Hours: Mon-Fri, 8:30AM – 5:30PM

*This role can be converted into a permanent position

JOB SCOPE

· Assist in obtaining the complete Means Test application form from Next-of-Kin (NOK) and submission via MediNet.

· Complete and submit Medical Social Worker (MSW) Monthly report, Subsidy Change report and ILTC Quarterly report.

· Data entry of client’s profile into data management system.

· Minutes taking for Medifund, MSW meetings and other formal meetings.

· Ensure proper filing of meeting minutes and appendix documents.

· Answer emails and phone enquiries for Centre Based Services application.

· Assist clients in application of assistive devices through Senior’ Mobility and Enabling Fund (SMF).

· Assist in MOH audit exercises.

· Assist MSW team in case filing works and annual case files archiving exercise.

· Contact NOKs for clients related matters.

· Assist in fundraising events and publicity needs.

· Assist in any coordinating tasks & programs among MSW team.

· Assist MSW HOD & Team Lead in any ad hoc administrative and coordination tasks.

REQUIREMENTS

· Passionate to work with seniors and their family.

· Excellent communication and interpersonal skills.

· Process with good writing skills.

· A good team player working with various stakeholders.

· A fast and organized worker while able to multi-task.

· Ability to speak local languages will be an advantage.

· Proficient in MS Office essential.

If you are keen to know more about this role, please email Mary at [email protected] and send your resume in MS Word format. Note that only shortlisted candidates will be contacted.

By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn and Privacy Policy at http://bit.ly/3W63rp7.

Mary Marquez (EA Regn No: R1326974)

RMA Consultants Pte Ltd (EA Licence No: 93C4403)

Details:

• General secretarial and clerical functions

• Must be proficient in Microsoft Office

• Maintenance of files and records

Requirements:

• Applicants without experience are welcome

• Conscientious and a team player

• Willing to work in a fast-paced environment

• The ability to work effectively independently

We are offering attractive salaries, good teams and good environment to work in.

Kindly write in your full resume and expected remuneration to HR at [email protected]

Only candidates who have been shortlisted for interviews will be contacted via email.

Reporting to the Centre Manager, the Admin Assistant will perform administrative and customer service support for security, carpark, fire safety, equipment maintenance, and other projects. Complete records, reports and other duties as required and assigned.

Responsibilities:

• Reporting to the Centre Manager, the Admin Assistant will perform administrative and customer service support for security, carpark, fire safety, equipment maintenance, and other projects.
• Complete records, reports and other duties as required and assigned.
• Receive residents, visitors, tenants, contractors, workmen, etc. and provide directions and general assistance.
• Perform all office administrative duties, including filing of all correspondences, storing and retrieval of old files and records and keeping and updating tenant records.
• Receive telephone calls and direct callers to the appropriate officers and provide available information, where required.
• Assist in compilation of monthly and quarterly reports and to ensure timely submission.
• Preparation of circulars, letters, reports and other documents assigned expeditiously.
• Catalog and keep records of all necessary information, documents, etc.
• Making requisition of management office stationery and maintain inventory.
• Handle all inward and outward correspondences.
• Manage all facilities’ booking.
• Other administrative support and ad-hoc duties as assigned.

Requirements:

• N/ O levels or other relevant professional certification.
• Experience in Property Management/ Real Estate industry is a strong advantage.
• Good interpersonal and communication skills
• Meticulous to ensure administrative accuracy
• Well versed in Microsoft Office
• Open to work 5.5 day

Interested candidates, please submit your application with resume including the following information:

1. Last drawn/ Current salary.
2. Expected salary.
3. Notice Period.

Position Overview:

We are currently seeking a highly organized and detail-oriented Administrative Executive to join our team. The successful candidate will play a crucial role in supporting daily office operations and ensuring the smooth functioning of administrative processes.

Responsibilities:

· Manage and coordinate office activities, including handling correspondence, phone calls, and scheduling appointments.

· Provide administrative support to various departments, assisting with document preparation, data entry, and record keeping.

· Maintain office supplies, track inventory levels, and reorder as necessary.

· Coordinate and schedule meetings, conferences, and travel arrangements for team members.

· Assist in the onboarding process for new employees.

· Handle basic HR-related tasks, such as maintaining employee records and assisting in recruitment processes.

· Act as a liaison between departments, fostering effective communication and collaboration.

Qualifications:

· Proven experience as an Administrative Executive or in a similar role.

· Strong organizational and multitasking abilities.

· Excellent written and verbal communication skills.

· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

· Familiarity with basic HR processes is a plus.

· Ability to work independently and collaboratively in a fast-paced environment.

The Role

This position will be part of the Group Administration Department providing operational administrative services and support.

Job Responsibilities

• Support daily administrative activities such as providing professional front office services on receptionist duties.
• Attend to general enquiries/requests/feedback from both internal and external stakeholders, and where possible to direct to relevant depts/person in charge.
• Manage all main room and courier service activities.
• Ensure high standard of cleanliness of the reception area, meeting rooms and boardroom.
• Manage the tea lady service and catering requests from departments.
• Perform daily inspections on meeting room furniture/equipment, and coordinate with tea lady to ensure that the room is return to original setup at the end of each meeting. Report any defects to the Corporate Real Estate Team promptly for follow up.
• Assist in preparing of cards (eg. office security access cards, CEA cards, etc) including the managing the issuance and return of cards.
• Manage the issuance and return of office security access cards
• Ensure sufficient office supplies and ordering of inventory including staff name cards, stationeries and consumables.
• Assist the Procurement & Contract Management team in small value purchase activities.
• Any other tasks and ad hoc projects assigned from time to time.

Job Requirements

• At least GCE O, A Levels or Diploma from a local recognised Polytechnic.
• Familiar with Microsoft Office applications (Outlook, Word, Excel applications).
• Good written and interpersonal skill with courteous disposition.
• Proficient in reception and administration skills.
• Meticulous, multi-task, team oriented and able to work independently.
• Experience in customer service/front desks/concierge in fact-paced environment will be advantageous.

Customer Service Officer

• Salary: $2.2k to $2.6k
• Working hours: Monday - Friday (8-5pm), Saturday (8-5pm, Alternative Saturday)
• Location:Defu South [Kaki Bukit MRT]

Responsibilities:

Customer Service and Support

• Respond to customer inquiries via phone, email, walk-in and live chat with professionalism and empathy.
• Provide accurate information about our products, services, and rental terms.
• Resolve customer issues promptly, ensuring customer satisfaction and loyalty.
• Process equipment rental bookings, modifications, and cancellations efficiently.

Inbound Sales

• Identify sales opportunities during customer interactions by understanding customer needs and suggesting appropriate rental equipment and services.
• Guide customers through the rental process, upselling and cross-selling where applicable to enhance their experience and meet their needs.
• Achieve and exceed monthly sales targets by converting inquiries into sales and rental agreements.
• Maintain up-to-date knowledge of promotions, deals, and new products/services to
• inform and attract customers.

Administrative Duties

• Keep accurate records of customer interactions, transactions, comments, and complaints.
• Coordinate with the logistics and maintenance teams to ensure equipment availability and readiness for customers.
• Process payments and handle financial transactions with confidentiality and accuracy.
• Provide feedback on customer service processes and equipment offerings to enhance business

Requirements:

• Diploma required; further education or certification in customer service, sales, or related field is preferred.
• Proven experience in customer service, with a background in sales or a target-driven environment preferred.
• Familiarity with sales software and CRM tools is a plus.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Manage multiple accounts; develop positive working relationships with all customer touch points

· Drive client retention, renewals, upsells and client satisfaction

· Work closely with Associate Account Managers and Ad Operations on day-to-day operational processes including campaign set-up, receipt of creative or tags, trafficking, optimization, troubleshooting and QA

· Work closely with Analytics and Ad Operations to determine root causes for customer success or failure and drive requirements for product or process enhancement and development as needed

· Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout the campaign

· Leverage technical tools and quantitative data to manage campaigns to success, high customer satisfaction and renewal

· Prepare campaign insights reporting, including analysis and research

· Manage weekly campaign status documents for review

· Work closely with Finance on billing set up and invoicing

· Manage customer activity with CRM tools for maximum efficiency and visibility, with carefully executed follow-up to closure on open issues

· Adhere to established processes and workflows, as it relates to campaign set-up and pixel placement strategy, creative execution (including dynamic creative), ad trafficking, campaign management and any troubleshooting necessary with pixels, creative assets and campaign reporting

· Provide input on new processes and workflows as needed

· Focus on ensuring we maintain superior customer service levels, operational excellence and strategic insight

· Maintains administrative staff by recruiting, selecting, orienting, and training employees.

· Supervises clerical and administrative personnel by communicating job expectations, appraising job results, and disciplining employees.

· Sets policies and procedures for training, coaching, counselling, and career development for staff.

· Initiates and coordinates goals, deadlines, and projects for their department.

· Develops and implements policies and procedures to improve operations and function of the department.

· Monitors and procures needed supplies for office, reception, mailroom, and kitchen.

· Ensures a safe, secure, and well-maintained facility that meets environmental, health, and security standards.

· Manages the maintenance and repair of machinery, equipment, and electrical and mechanical systems.