Job ID: 19349

• Location: Raffles Place
• Working hours: 9am - 6pm
• Salary: up to $10,500 (Depending on experiences)

Job Description

Resposible for strategic planning, implementation, managing and running of all the finance activities of a company, including business planning, budgeting, forecasting, risk and governance as well as negotiations.

[Back-Office Team Management]
• Supervising and making appropriate decisions and direction regarding all the Back Office Functions; FP&A, HRGA, Legal, and IT.
• Provide leadership and guidance to the subordinates, ensuring that they are aligned with the company's goals and values. FP&A Management & Operations

[FP&A Management & Operations]
• Draw up and manage the yearly budget (Sales Revenue, Returns, Inventory, COGS, Expenses, PL etc.)
• Manage Business Performance tasks (Progress Management / Data Analysis / Proposals / Reporting of Sales Revenue, Returns, Inventory, COGS, Expenses, PL etc.)
• Perform monthly tracking and analysis of the in-house company's budget and actual results (analyzing sales by product, customer, and geography).
• Optimize the use of financial and business information, develop and prepare local management reports to support Business in decision making.
• Lead the SEA team's monthly close process with accounting team and supporting financial analysis and reporting.
• Generate monthly business review package and manage the finance expectation through deliverable
• Analyze monthly / quarterly P&L, Profit Contribution, all kinds of reports and discuss the deviation from budget with relevant business managers; discuss / monitor action plans to overcome negative deviations
• Being the local planning Coordinator and responsible for local internal planning calendar (budget, forecast, mid-term financial plan)
• Support the Business during the planning process with tool support, reviewing and questioning planning result
• Frequent communication with business function to drive strategy forward and achieve target planned
• Periodic forecasting and concrete gap analysis compared to actual result to meet bottom line finalized
• Manage the inventory and order figures from financial perspective based on business performance
• Draw up the P&L of both new store opening and store closure by collaborating with stakeholders
• Cope with internal audit tasks
• Provide support for the in-house company's transactions with client
• Perform risk management and internal/external and accounting audits as a legal entity by collaborating with the parent company's Shared Service Finance team

Job Requirement

• 8+ years’ experience in FP&A
• 3+ years’ experience in team management
• Japanese language is required to liaise with the stakeholders
• Has exposure in managing back-office functions is a plus
• Strong leadership and management skills with the ability to work hands-on.
• Excellent communication and interpersonal skills, with the ability to work effectively with employees at all levels of the organization, as well as with external stakeholders.
• Excellent problem-solving and analytical skills.
• Able to adapt to environmental changes and varying needs with flexibility.
• Has work experience in Japanese company is a plus
• Experience in retail industries such as fashion (apparel/footwear) and cosmetics is preferred.

Interested applicants, kindly send your updated resume to Joanne (R21101135) [email protected] with the email subject header "Job Application for "19349, Regional Senior Commercial Manager".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

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Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135

• Oversee the operations of the Healthy Ageing Department together with other senior team members
• Identify and analyse key trends and developments, data and collaborations required to meet the department’s vision
• Plan and implement evidence/interest-based initiatives aimed at improving the quality of life of seniors (emphasis: frail seniors who use Community Care services or who are living at home). These include meaningful recreational activities such as the arts (visual arts, creative movement), physical leisure (gardening, taichi), music, inter-generational projects, etc
• Research, plan and implement evidence and interest-informed initiatives in collaboration with partners and the Community Care sector
• Develop and execute strategies to support Community Care service providers (e.g. Active Ageing Centres) in providing meaningful and evidence and interest-informed activities for their clients.
• Analyse information, data and ground insights to identify trends, needs and gaps, and formulate strategies to support activity provision by Community Care partners and service providers.
• Project manage and evaluate the outcomes and effectiveness of the initiatives
• Engage and manage internal and external stakeholders to gain buy-in and partnerships

Job Requirements

• Degree in any discipline with at least 8-10 years of programme management / at least 10 years of relevant experience and 3 years in a managerial capacity
• Strong in programme management and evaluation experience, preferably in healthcare, eldercare and/or social services
• Self-motivated, resourceful with good problem-solving skills and a high level of initiative
• Able to manage multiple projects with excellent project management skills and to thrive under pressure in a fast-paced environment
• Effective communicator (verbal, in writing) with good interpersonal skills and an interest to enhance care for seniors
• Responsible, independent and a good team player

The Position

The Regional Strategic Account Manager Poultry (RSAM) is responsible for growing and managing business relationship with our strategic customers across the ROPU. This includes responsibility for achieving the sales budget, executing the sales & marketing plan and leading the account planning process for customers.
The RSAM is expected to:

• Deliver excellence in customer support and ensure above market growth in global & national ASKAN Poultry Strategic Accounts.
• Drive long term revenue and profitability growth with our strategic customers in collaboration with country key account managers and poultry team and alignment with ASKAN goals and performance.
• Implement the growth strategy and define the short, medium and long term growth tactics for global and national strategic in close collaboration with ASKAN Boehringer Ingelheim poultry team and the global strategic account management team.
• Work closely with ASKAN poultry leadership (BSHs) and local key account managers to ensure implementation of strategic targets across customer aligned countries.
• Provide operational guidance & leadership to the local SAM Customer Team members in sharing information and best practice between the GSAM and local SAMs.
• Functioning as the first line contact to represent ASKAN key poultry customers in scope to the GSAM organization and to ASKAN leadership.
• Gather and update key insights with ASKAN CX and SAMs based on monthly performance analysis and take quick action based on these insights, in particular focusing on achieving/growing Share of wallet (SOW) leadership across species.

Duties & Responsibilities

1. FINANCIAL TARGETS

• To achieve in collaboration with ASKAN management, poultry leadership and local KAMS short and mid term financial targets as set by the poultry department for the assigned strategic accounts.
• Translate the Boehringer Ingelheim SAM strategies into annual sales targets mutually agreed with local Boehringer Ingelheim Animal Health SAM account owners and ASKAN poultry leadership.

2. STRATEGY AND IMPLEMENTATION

• Provide planning and executing support to the KA Customer Business Plans in line with the local/ASKAN poultry strategy/ Global poultry strategy and GSAM poultry directions in cooperation with the ROPU poultry team.
• Identifying customer needs and make proposals for solutions that leads to maximal Share of wallet and optimal key account intimacy. Fosters a solution based approach to create win-win situations.
• Follow up on implementation of focus activities and measure impact on strategic targets. Ensure compliance of interaction of Boehringer Ingelheim SAM teams with ASKAN key accounts.
• Gather and assess competitive intelligence, perform market/ customer analysis

3. ACTIVITY REPORTING

• Regularly update the sales potential of strategic accounts by product group and track the Boehringer Ingelheim Animal Health sales vs potential and share of wallet.
• Names of top customers
• Regular customer segmentation
• Service level definition per customer
• Active management of distribution channels
• Active monitoring of supply situation
• Active demand planning and forecasting implementation per customer through local KAMs & distributors.
• Monthly reporting into GSAM (business, opportunities, incidents, market intel, etc)

4. NETWORKING AND COMMUNICATION

• Initiate contact with company HQ and build the network with key accounts Management.
• Establish a communication network between local Boehringer Ingelheim Animal Health SAMs teams, GSAM and key accounts.
• Ensure regularly sharing of best practice and Boehringer Ingelheim as well as competitor activities.
• Exchange information between the key accounts, SAMs, ASKAN poultry and GSAM team.

5. ORGANISATIONAL ALIGNMENT

• Serves as a first line single contact for ROPU/Global Strategic Account Management in alignment with ASKAN poultry leadership.
• First line of escalation to the global functions in case of customer demands (pricing, supply, key investment...etc)
• Provide support and suggestions to SEASK / Local SAMs/Global Customer management to facilitate potential negotiations with Customer.
• Ensures communication to key accounts stakeholder and to the Boehringer Ingelheim Management.

6. RELATIONSHIP BUILDING

• Understands the formal and informal Customer structure including decision making and influence maps.
• Identifies key leverage points and mutual growth opportunities in the business.

Ensures activities and interactions are in line with Boehringer Ingelheim compliance guidelines and ensures adherence to corporate SOP's and procedures (e.g Code of Conduct), local regulations, ethical standards and best practices as applicable.

• Ensures continuity of relationships in case of change of key personnel.
• Prepare for/conduct informative discussions with ROPU to understand expectations or requests (e.g. global rebate/discounts, commercial policies)

The role is bound by all Compliance, Pharmacovigilance and Regulatory policies

• Collaborate strongly with local, regional and global commercial and enabling functions.
• Work within cross-functional multi-level teams with high level of complexity
• Learning agility to keep abreast of relevant industry trends and research
• Travel extensively in territory and partly nationally and internationally
• Offer knowledge in peer to peer training
• Attend trade shows nationally
• Share market knowledge and current trends
• Leading without administrative power.
• Providing SAM Customer implementation strategy objectives and guidance.
• Understanding and dealing with complex customer relationships.
• Supporting and providing recommendations to local poultry SAMs and GSAM and ASKAN poultry.
• This role draws upon deep knowledge and understanding of poultry production, poultry health, diagnostics and data driven management decisions. He/She needs to have knowledge and capability to manage and collaborate with key customer stakeholders as well as local, regional and global Boehringer Ingelheim Animal Health stakeholders.
• Commercial and technical acumen required.
• Excellent knowledge in poultry business.
• Long term working experiences in business or Strategic account management as well as working across matrices.
• The role has a substantial impact on the OPU/ROPU Boehringer Ingelheim Animal Health business and the image of Boehringer Ingelheim Animal Health. The job is a key role to drive and achieve the quantitative & qualitative species targets in the OPUs & ROPU. The service level needs to meet business to business requirements in terms of technical support and information. Its a strategic approach with mid/long term focus.

Requirements

• Degree in Veterinary Medicine or Animal Science (Veterinary or comparative degree recommended). Master Degree in Business Administration
• Long term work in poultry business and with poultry accounts.
• Long term work experience in business or strategic/Key account management.
• At least 10 years solid sales and marketing experience with a proven track record of achieving targets and execution of strategy.
• Demonstrate agility within a cross functional team
• Knowledge of the Animal Health Industry economics and drivers preferred
• Ability to work and thrive in a matrix team environment
• Excellent Interpersonal and Communication Skills
• Influence and Leadership Skills
• Strong Learning Agility
• Excellent oral and written communication skills
• Special working experiences: Background to agricultural related industries
• Competencies critical for success of this position
• Analytical Thinking and Working
• Strategic thinking.
• Influencing Skills
• Customer management
• Key Account Planning & Organization
• Business management

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Contract Logistics Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the West - easily assessible.

Jobs Scope:

• Oversee daily warehouse, receiving, distribution, and maintenance operations.
• Optimize warehouse layout and space utilization.
• Develop and implement effective operational policies and procedures.
• Ensure compliance with regulations related to warehousing, handling, and shipping.
• Manage stock control, ensuring data accuracy and reconciliation.
• Prepare and manage annual budgets, monitor spending, and address variances.
• Coordinate with clients, suppliers, and transport partners to ensure smooth operations.
• Lead the recruitment, training, and management of warehouse staff.

Requirement:

• Degree in related field
• Relevant experience in warehouse operations
• Prior experience in implement process improvement is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Location: Jalan Kilang, Singapore 159409 (Bukit Merah)

Working days: Mon - Fri

Working hours: 8:30am - 6pm

Salary : $4,700 - $5,400

Overview

As part of our continued business expansion, we are seeking a dynamic Key Account Manager to drive business growth and customer satisfaction in the Singapore market, with a specific focus in the analgesic and FMCG industries. In this role, you are required to identify opportunities to increase sales and customer satisfaction, develop account strategies to meet sales targets, identify product placement opportunities, analyse market trends and conducting in-depth market research to identify potential growth opportunities, collaborating with sales and marketing team on promotional campaigns.

Key Responsibilities:

• Develop and implement key account strategies for key customers based on thorough understanding of their needs and proposing solutions that align with both company and customer objectives.
• Oversee sales and operations across the entire market. Develop and execute effective key account strategies to achieve sales targets and business objectives for company's product portfolio.
• Conduct market research and store visits to gather insights and support sales strategies.
• Identify opportunities for product placement and increased visibility in the supermarkets, retail stores, pharmacy chains, travel retails and tourist outlet chains.
• Collaborate with the sales and marketing teams to implement and manage promotional campaigns, manage A&P budgets to ensure promotional expenses stay within allocated limits.
• Manage contract negotiations, pricing, and agreements with key clients to ensure mutually beneficial terms and long-term partnerships.
• Provide regular updates and performance reports on key account activities and sales performance to head of sales.
• Any tasks assigned by line manager.

Requirements

• Minimum 5 years’ experience in key account management, proven track record within the FMCG industry, preferred focus on the analgesic market.
• Experience with Modern Trade - Pharmacy channel clients will be an advantage, travel retail, supermarkets, convenience stores.
• Experience with major retail chains or distributors in Singapore.
• Trade Marketing experience, distributor management experience will be an added advantage.
• Possess own transport

Low Jia Yi R22104302
The Supreme HR Advisory Pte Ltd 14C7279

Proficio is an award-winning managed detection and response (MDR) services provider. We provide 24/7 security monitoring, investigation, alerting and response services to organizations in healthcare, financial services, manufacturing, retail and other industries. Proficio has been highlighted in Gartner’s Market Guide for Managed Detection and Response Services for the last three consecutive years. We have a track record of innovation. Proficio invented the concept of SOC-as-a-Service. We were the first MSSP to provide automated response services and the first in our space to provide a risk scoring dashboard.

Our typical client is a medium to large-sized organization that lacks the in-house resources to address the challenges of a rapidly changing threat landscape. The difficulty of hiring and retaining cybersecurity professionals are widely understood but our prospective clients also struggle to effectively harness technology and build hardened processes.

While Proficio has developed a unified service delivery platform designed to meet the needs of the most demanding clients, what sets us apart is the quality and passion of our people. We believe the SOC of the Future will meld the creativity of human intelligence with the power of advanced technologies like AI.

SUMMARY

Reporting to the VP of Global SOC Operations, the Sr Manager of APAC SOC Operations is a role with responsibility to lead a team of compromised of SOC and Threat Intelligence staff. Proficio currently has three SOCs and our APAC location operates 24 hours a day with multiple shift conventions, plus offsite staff operating in specific customer environments. Your responsibility is to continuously improve the productivity and quality of output of the SOC, meet customer SLAs, and build a high performing team. As a technical leader, you will also be responsible for interacting with clients to discuss their requirements and issues.

RESPONSIBILITIES

In the portion of this role that oversees our APAC SOC Analyst team:

• Coordinate and lead global strategic initiatives to continuously provide improvements in service delivery to our customers

• Oversee the hiring, development, and training of our team of Security Analysts and Incident Responders
• Oversee SOC processes and review their application to ensure that SOC’s controls, policies, and procedures are operating effectively
• Sets standards and KPIs that align with corporate goals for service delivery and report on agreed metrics
• Communicate with customers on technical and service delivery issues when needed
• Integrate and coordinate with other SOC teams, Device Management, R&D, and Customer Success to streamline service delivery

In the portion of this role that participates in and runs the Threat Detection Department:

• Oversee the direction and output of Use Case Development.
• Assist when needed on development projects, including but not limited to developing and creating new use cases for our base library including documentation, maintain existing base library, and modify alerts in library as required by the current threat landscape.

• Sets standards and KPIs that align with corporate goals for service delivery and report on agreed metrics

In the portion of this role that participates in and runs the Threat Intelligence Department:

• Oversee the direction and output of Threat Intelligence operations.
• Assist in developing and creating relevant and effective processes, procedures, and documentation
• Sets standards and KPIs that align with corporate goals for service delivery and report on agreed metrics

• 5+ years of supervisory experience working in Security Operations Centers - experience working for an MSSP/MDR is desirable
• Strong understanding of security operations, threat hunting methodologies, incident response and architectural dependencies of security technologies
• Experience with Splunk, Elastic, and ServiceNow is desirable
• Experience in developing frameworks for knowledge transfer, training and education
• Credibility advising clients and managing communications throughout the lifecycle of the relationship
• Successful track record as a leader, people manager, communicator and motivator
• Strategic mindset and the capability to plan effectively
• Ability to excel in a fast-paced environment and work under pressure
• Current or past certifications: CISSP, CISM and SANS knowledge would be viewed positively
• Bachelor’s degree in Computer Science, Information Technology or similar field, or equivalent

LOCATION & TRAVEL:

• Position is located in our Singapore SOC
• Position will require some international travel

• Opportunity to work in a progressive organization with structured training and roadmap for success

• Lunches and fun employee activities!
• Experience in one of the hottest IT industries today

Proficio is an EOE employer.

Responsibilities:

• Responsible for supporting the Infrastructure Build team to put together the plan and monitoring each of the activities into completion.
• Responsible for coordinating with infra delivery resources required to complete the infrastructure build, and implementation, working with the infrastructure architects, the engineering team and the build team.
• Highlight and propose a revised plan if there is a conflicting resource, timeline or unrealistic expectation of infrastructure delivery/build time.
• Monitor and analyse the implementation of each infrastructure project. Recommend re-prioritisation based on the sensitivity, urgency, priority, and type of projects (e.g. compliance/regulatory) and the approval requirement.
• Consolidate the plan against the actual end-to-end cost required to deliver infrastructure projects.
• Recommend optimization of cost by consolidating similar infrastructure components and timelines.

Requirements:

• Bachelor's degree and a minimum One to three of experience in project management role, preferably in a fast-face, multi-teams and multiple concurrent projects.
• Excellent communication and interpersonal skills.
• Ability to negotiate and resolve conflict.
• Attention to detail with creative thinking.
• Ability to work under pressures and with tight timelines who brings excellent time management skills.
• Familiar with Jira and Confluence

Key Domain/ Technical Skills:

• Confluence, Jira
• PowerPoint Presentation
• Excel

Your new company

My client is a global real estate investment and property management company with a portfolio focused on the hospitality sector.

To support its growth, the team is looking for a Corporate Development Manager to support business decision-making and corporate planning.

Your new role

The Corporate Development Manager will play a critical role in supporting business stakeholders and managing comprehensive reporting for the board.
This role will involve corporate & business planning, strategic analysis, and reporting, with a focus on optimising financial performance and aligning financial strategies with our business objectives. Here's a snippet of the JD:

Business Planning & Analysis

• Coordinate and lead processes, including budgeting, forecasting, and long-term strategic planning.
• Develop and maintain financial models to support business decisions and assess the impact of various scenarios.
• Conduct in-depth financial analysis to identify trends, variances, and opportunities for improvement.
• Work with Asset Managers, Corporate Finance and external hotel and property managers

Reporting & Communication

• Prepare and present financial reports, analyses, and recommendations to the board and other key stakeholders.
• Create and manage comprehensive reporting packages, including monthly, quarterly, and annual financial statements

Corporate Planning

• Collaborate with senior management to develop and execute strategic plans that drive business growth and profitability.
• Evaluate financial performance and provide actionable insights to support decision-making and strategic initiatives.

Stakeholder Support

• Partner with various departments to understand their financial needs and provide guidance on financial matters.
• Assist in the development of business cases and financial justifications for new initiatives and projects.
• Act as a key advisor to business units on financial strategies and planning processes.

What you'll need to succeed

We are looking for an FP&A candidate with a minimum of 6 years experience in a similar function within the Hospitality/Real Estate/Consulting industry.

You should also possess a degree in Business Management/Finance/Accounting and/or equivalent qualifications.

What you need to do now

If you're interested in this role, please apply and send your CV to Luo Qi at [email protected] to advance forward.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R24119697

EA License number: 07C3924 | Company Registration number: 200609504D

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Regional Internal Audit Assistant Manager to be part of their Internal Audit team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities for Regional Internal Audit Assistant Manager:

• Conduct assigned audit tasks as directed by the Head of Group Internal Audit or a delegate.
• Evaluate, document, and test internal controls within business processes to identify opportunities for improvement.
• Prepare detailed work papers that support audit findings and conclusions.
• Confidently communicate audit results to management.
• Draft concise, accurate, and relevant audit reports.
• Offer technical support to junior team members when needed.
• Recommend improvements to audit procedures by integrating data analytics.
• Assist in handling whistle-blower complaints as directed.
• Perform additional audit reviews and tasks as assigned.

Requirements:

• Degree in related field
• Minimum of 5 years' internal audit experience in corporate setting
• Experience in listed company and Certified Internal Auditor is a bonus
• Comfortable with extensive travel

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

People Management & Resource Allocation:

• Lead and manage both roving and residential maintenance teams.
• Schedule and allocate resources based on Service Level Agreements (SLAs).

Installation and Configuration:

• Supervise Installation, configuration, and testing of AV, CCTV and Card Access Control related systems per project specifications and industry standards.
• Collaborate with project teams to ensure seamless integration of systems within client environments. Troubleshooting and Maintenance:
• Diagnose and resolve issues related to AV, CCTV cameras, recorders, and access control devices promptly.
• Conduct routine maintenance and system checks to ensure continuous functionality.

Quality Assurance:

• Perform quality checks on installations to guarantee compliance with company standards and client requirements.
• Document and report any discrepancies or issues observed during installations or maintenance activities.

Client Interaction:

• Interact with clients to understand their security needs and provide technical support.
• Offer training to end-users on the proper use and maintenance of security systems.

Collaboration:

• Work closely with project managers, fellow technicians, and other stakeholders to coordinate activities and meet project deadlines.
• Provide feedback to enhance the efficiency of security system installations and maintenance procedures.

Documentation:

• Maintain accurate records of installations, configurations, and maintenance activities.
• Create and update documentation for standard operating procedures and troubleshooting guides. Upgrades and Enhancements:
• Stay informed about industry trends and technology advancements in CCTV and Access Control systems.
• Propose system upgrades or enhancements to meet evolving security requirements.

Service Level Support:

• Be ready to take on maintenance tasks when assigned or rostered as part of a 24/7 standby team.

Requirements

• Higher NITEC/ Diploma or equivalent; technical certifications in AV, CCTV and Access Control systems are highly desirable.
• Minimum of 3 years of hands-on experience in the installation and maintenance of CCTV and Card Access Control systems.
• Proficient in the installation and configuration of CCTV cameras, NVRs, DVRs, and Access Control devices.
• Knowledge of network protocols and security principles related to security systems.
• Familiarity with various CCTV and Access Control brands and models such as Genetec, Milestone, Hikvision, Hanwha, HID etc
• Excellent communication and interpersonal skills to interact with clients and team members effectively.
• Strong analytical and problem-solving abilities to troubleshoot and resolve technical issues.
• Exceptional attention to detail and a commitment to delivering high-quality work.
• Ability to lift and carry equipment weighing up to [15kg] and work in various physical environments.

Khaty Zainal

R22111204

BGC Group Pte Ltd(Outsourcing)

EA 05C3053

Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Junior Relationship Manager, Private Wealth & Institutional Business

Responsibilities

• As a member of trading and investment advisory function for Private Wealth & Institutional Business, contribute to the region’s growth strategy by actively servicing the emerging tier of HNW and institutional clients and growing the AUM.
• Build and maintain trusted relationships with clients, acting as their primary point of contact for investment related services on demand.
• Develop in-depth understanding on moomoo’s platforms, products and solutions, able to differentiate and match accordingly to clients’ trading and investment needs.
• Conduct initiatives systematically for client upgrade, cross sell, referral and reactivations. Proactively identify opportunities to deepen client relationships and generate new business opportunities.
• Provide clients systematically with regular market insights, product updates, portfolio and investment advisories, and help them make informed decisions, delivering the best investment experiences for the clients.
• Initiate and drive internal improvements on platforms, products and solutions to better match the general needs of financial institutions.

Requirements

• Bachelor’s degree, preferably in finance, banking or economics, CFA is a plus.
• Minimum 3 years of experience within capital markets or private banking, with proven experience in managing client relationships, sales trading or investment advisories.
• In-depth knowledge of investment products, multi-assets trading and financial markets.
• Excellent communication and interpersonal skills with the ability to engage the audience both 1 on 1 and in front of a group.
• Strong analytical and problem-solving skills, with a keen attention to detail.
• Fluent in both spoken and written English, Good command of Mandarin is an added advantage.
• Result-oriented, self-motivated with the ability to work under pressure and be a team player.
• Having passed CMFAS 1A, 6A and 6, or being exempted is preferred.

Our Values

• Integrity
  • Story: Say No to Super High Leverage
    • We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
  • Story: Promise Made to a User on New Year's Eve
    • On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
  • Story: Providing Excellent Services and Undertaking Our Responsibilities
    • After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
  • Story: Leaf Opens Our App Over 30 Times a Day
    • According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

Please note that only short-listed candidates will be contacted.

Key Responsibilities:

• Product Lifecycle Ownership: Lead the product lifecycle of B2B SaaS offerings, from concept and design to launch and optimization, ensuring alignment with business objectives and a high-quality user experience.
• Data-Driven Product Development: Utilize data analytics to make informed product decisions, track key performance metrics, and iterate based on user feedback and market trends.
• Global Market Insights: Conduct research to understand customer needs and behaviors across different regions, driving innovation and localization to cater to specific markets.
• Cross-Functional Collaboration: Work closely with engineering, design, data science, and customer success teams to ensure seamless product delivery and proactive risk management.

Requirements:

• Degree in Business, Computer Science, or a related field.
• At least 3 years in B2B SaaS product management or fintech product development, with a successful track record in global markets.
• Proficient in data analytics tools for tracking product metrics and making strategic decisions.
• Deep understanding of Agile methodologies and product development processes.
• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams and stakeholders.

Interested Candidates may send their resume and cover letter directly to [email protected] ,stating the position as the subject title in the email.
Hibah Bakhtavar | EA License No. 02C3423 | Personnel Registration No. R21103109

(EAST REGION) - Changi Airfreight Centre

Basic + 1k transport allowance + commission + AWS

The Business Development Manager is a key contributor to business activities relating to Sales within the stated geographical region. The role will primarily involve hunting, winning, and acquiring new business and customers for the organisation, lead the engagement and grow assigned customers, lead, and prepare customer quotations and proposals, increase the organization's revenue, volumes and gross profit, execute business development strategies and tactics, and assist management and leadership in the formulation of sales planning, tactics and strategies when required.

Primary Functions

• Hunt, win and acquire new business and customers for the organization (Note that this is a pure hunting role)

• Lead the engagement and grow assigned customers in country

• Maintain positive and close relationships with all assigned customers

• Lead and prepare customer quotations and proposals

• Meet targets and/or increase the organization's revenue, volumes, and gross profit

• Execute business development strategies and tactics

• Assist management and leadership in the formulation of sales planning, tactics and strategies when required.

• Interact with local and regional product teams (including Air, Ocean, and others) on securing the best rates in the market for customer proposal purposes.

• Manage and analyze the performance of owned customers, identify the need for action and execute these actions

• Support and/or enable the growth of assigned accounts regionally or globally if required.

Secondary Functions

• Work collaboratively with leadership & related stakeholders to implement new & existing sales initiatives.

• Work on tenders/RFQs/Bids if required

• Positive internal stakeholder relationship management - Tech, Product, CS, Operations & others

• Contribute ideas on process improvements & implementation of related improvements.

• Internal stakeholder management

• Execute and manage all other jobs as assigned by immediate and dotted line superiors.

Job Requirements:

• Degree level or equivalent

• Min. 5 years in a customer facing role in freight forwarding, shipping line, air cargo, logistics, supply chain or similar industries, in the roles of business development, sales, commercial, operations or customer service.

• Pure hunting role. Working knowledge of freight forwarding and/or logistics related operations and selling process is a MUST.

• Experienced as Air freight hunter role

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

• Lead and oversee the team responsible for establishing supplier agreements, considering sales and operational requirements.
• Provide the Asia Pacific regional organization with a comprehensive portfolio of service providers offering sea freight and intermodal services.
• Conduct research on market developments, suppliers used by competitors, and market rates, and take action based on findings.
• Develop and strengthen relationships with existing and new suppliers at various levels within the assigned area.
• Collaborate closely with various parties (suppliers, other offices, forwarders, and agents) in rate offers and negotiations.
• Organize and maintain supplier information, rates, and surcharges within our Internal Vendor System.
• Monitor and manage the expiration of various rates in the Vendor System.
• Execute and oversee all rate negotiations with suppliers in the designated area.
• Identify opportunities to optimize the supplier portfolio.
• Manage, support, and facilitate the regional procurement team in their daily activities.
• Assist the superior with additional procurement duties as required.

Requirements:

• More than 5 years of experience in procurement in Logistics Business
• Diploma in Logistics and Supply Chain Management or related discipline

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

As a member of #TeamPSA, you will be part of a diverse and global team at the forefront of creating cargo solutions to enable more agile, resilient and sustainable supply chains. Experience first-hand and drive supply chain transformation from Singapore and through PSA’s global network of ports, logistics and supply chain solutions. Alongside, we can move the world!

• Develop Your Potential: We emphasise and offer exciting rotations, learning and development opportunities, which will fuel your career aspirations and complement your business exposure across our global network.
• Diverse, Equal Opportunity: We build a sustainable work culture where all our people feel welcome, valued, respected and able to express their ideas and beliefs freely. We believe that diversity of thought and approaches in our workplace makes us stronger as a team.
• Competitive Compensation & Benefits: We are committed to recognising and rewarding your contributions to the business. Our benefits packages aim to improve your quality of life by providing support for medical, dental, recreation, among others.

Job Description

As a GFS Manager, you will perform business and IT support of the financial and procurement processes and work out enhancements in line with the business requirements and within the globally defined template. You will also participate in the planning, end-user collaboration, enhancement, maintenance and support for PSA Group of companies worldwide.

Roles and Responsibilities

• Play a significant role in connecting and bridging between the business and global IT for Oracle Fusion Cloud
• Perform analysis on the business enhancements and propose solutions within the given global template
• Perform and/ or supervise changes to the system in accordance to the proposed solution
• Apply knowledge of Oracle Fusion Cloud and related technologies (such as Oracle Integration Cloud) to develop innovative improvement solutions and processes, recommend and implement these improvements through effective stakeholders’ management and communications
• Conduct the following:

1. Test the developed/ configured solutions technically
2. Support business-users in their daily business
3. Provide 2nd/ 3rd level support to key-users in case of issues and liaise with the experts (internal, external) to get these issues sorted out

• Act as project manager for internal Oracle Fusion Cloud rollout projects as part of PSA Franchise value cascade

Skills, Knowledge & Competencies

Professional background

• Good working knowledge of Oracle Integration Cloud (OIC) Services, with at least 3 years of experience
• Experience in Financials, Sourcing and Procurement modules for functional will be an advantage
• 2+ years’ lead and coaching role in Oracle Fusion Integration projects
• Experienced in supporting Oracle Fusion Integration regionally or globally

Technical skills

• Strong knowledge of OIC, SFTP, ATP database, Web/REST services, proficient to develop and review OIC Integrations using webservices/REST Services, building custom UI screens and workflow approvals using VBCS and WCS
• Strong knowledge on SQL, BI Publisher, OTBI, Workflow and proficient to build custom Oracle BI
• Reports, OTBI reports and SmartView

1. Good supporting skills in the functional business areas
2. High-level appreciation of end-to-end application support
3. Familiar with Service Level Agreement (SLA) and contractual matter
4. Have knowledge in accounting, financial and procurement functional processes

Business skills

• Excellent verbal, presentation and written communication to communicate effectively with the users and their managers; as well as the vendors, system analysts, and system engineers supporting you
• Understanding and applying change management
• Good analysis skills to understand the business requirements, to design the solution, to develop the changes in the system to fulfill the users’ requirements
• Good vendor contract management skill to manage a group of contract programmers for technical work
• Ability to work creatively and analytically in a problem-solving environment with budgets and schedules
• Able and willing to travel globally

• Administer all direct sales channels and the procedures related to bidding which is essential for the operation.
• Engage with designated or agreed-upon clients or prospects to advertise business offerings in a particular region or industry.
• Focuses on reaching personal sales targets, developing new business prospects, building connections with customers, and effectively addressing specific customer issues.
• Create product and service solutions, along with customized contract conditions, that satisfy clients' mid- to long-term needs while taking into account the advice of relevant internal specialists.
• Present the proposed solution to client representatives, then negotiate a deal within predetermined commercial constraints.

Requirements:

• Diploma and above
• At least 5 years of Sales experience in Marine Sector.Excellent leadership, communication, and interpersonal skills.
• Proven experience in developing strategic sales plans.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Manager, Compliance (CIOO)

Duration: 1 Year Contract

Work Location: Near to Paya Lebar MRT

Working Hours: 9.00AM - 6.00PM

What you will be working on

Compliance Audit Management:
• Work with appointed auditor(s) to evaluate compliance with ICT policies and standards.
• Identify compliance gaps and collaborate with relevant teams to ensure timely remediation.

Governance and Remediation Tracking:
• Keep track of audit and security remediation efforts, ensuring all actions are documented and completed within set deadlines.
• Oversee the management of security incidents and vulnerabilities, ensuring they are appropriately escalated and addressed.

Communication and Reporting:
• Facilitate clear and effective communication between different teams for the purpose of management reporting.
• Compile and analyze data from various sources to produce reports on compliance, security, and incident analysis for management review.

What we are looking for

• Experience in ICT compliance, audit, or a similar role.
• Familiarity with government ICT policies, standards, and procedures.
• Strong analytical skills, attention to detail, and the ability to manage multiple tasks and projects.
• Excellent communication and interpersonal skills, with a commitment to continuous learning and improvement.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/9768

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

Job Responsibilities

• Plan for quality assurance activities with timelines and effort estimates and manage resources to support testing demand.
• Discuss and work with System Analysts & development teams and SMBC to understand the testing requirements to determine testing coverage and collect sample test data (if available).
• Review documentations created by QA Team Lead, Senior System Analyst and/or vendor to ensure quality.
• Track testing activities against test plans and track defects (Log Defect with assigned Severity, Retest and Close Defect) discovered to resolution. Report statistics and statuses to PM.
• Provide guidance and mentorship to the team and ensure process and compliance is met. Provide direction, support and set performance goals to the team.
• Timely escalate issues to manager.
• Support on hiring matters such as interviews where required.
• Onboard new joiners to their roles.
• Coach and guide team members on their jobs.
• Manage and motivate team performance, guided by performance management framework.
• Engage team members to identify and support them on their career aspirations and development plans.

Job Requirements

• Diploma/ bachelor’s degree in computer science.
• Min. 10 years' experiencing working as Quality Assurance Analyst/ Tester in a bank, FI or a consultancy company.
• Familiar with defect management tools.
• Ability to understand technical jargons and some understanding of technology environment setup.
• Possess strong planning skill and is positive and proactive in his/her approach.
• Excellent communication, interpersonal and presentation skills.

GENERAL DESCRIPTION:

This position within the Client Review Team of the Financial Crime Compliance Department is responsible for the periodic review of existing accounts of the Bank. The successful candidate is expected to be knowledgeable in AML and SOW principles to be able to analyse situations to identify gaps and risks in KYC information, transactions and documentation, and to be able to work well within a team and yet take initiative and ownership over his/her own area of work.

MAIN DUTIES

• Perform assessment on periodic reviews or trigger event reviews of existing relationships including but not limited to higher risk relationships and financial intermediaries. This includes reviewing the adequacy of source of wealth (SOW) corroboration, performing high level transaction review, identifying incremental AML or reputational risk via refreshed name screening.
• Conduct investigations on suspicious transactions/ activities surfaced during periodic review and prepare STR reports to the STRO.
• Liaise with relationship managers / COLM officers for issues and deficiencies identified during periodic review.
• Identify and assess risk issues relating to clients during periodic review and provide appropriate resolution and decision making.
• Keep abreast of changes to regulatory requirements for AML/CFT and communicate changes internally with a view to ensuring established policies, procedures and processes are compliant with new requirements.
• Update and operationalize periodic review processes and workflows to ensure consistency amongst team members.
• Providing AML/CFT advice to businesses on matters pertaining to periodic review of clients.
• Assist with training for new joiners and front office personnel on periodic review regulatory requirements in Singapore.
• Liaise with internal and external auditors on AML/CFT queries related to Singapore.
• Prepare weekly and monthly reports to Senior Management on periodic review statistics in Singapore.

SOW Uplift Project:

• As part of periodic review or trigger event review assessment, the Compliance Specialist will be responsible to ensure that the standards of SOW corroboration of High-Risk clients are uplifted to prevailing standards. This includes reviewing the client’s source of wealth to ensure plausibility and to check for appropriate level of corroboration and evidence to identify the client’s original source of funds and wealth growth.
• Perform corroboration and plausibility analysis on the SoW write-up in accordance with the bank’s SoW guidelines.
• Review information from multiple sources to ensure complete and consistent information across the clients’ profile.
• Follow up with the Relationship Managers where additional information or clarifications are required and support them by ensuring the final write-up meets the internal requirements.
• Accurately document your plausibility assessment, with the supporting documents into the template and archive within the system.
• Provide transparency and oversight to senior management to ensure cases are reviewed and completed in a timely manner and any issues are identified early.

WORK EXPERIENCE REQUIREMENTS:

• At least 5 years relevant experience in AML and SOW/KYC in a private banking environment.
• Knowledgeable and sensitive to the risks involved in onboarding various types of private banking clients, including complex structures like trusts, foundations, and private investment companies.
• Experience and familiarity in transaction review work would be required.
• Experience in investigating suspicious transactions would be beneficial.
• Familiar with excel and preparation of statistics for reporting.
• Good communication and interpersonal skills.
• Commercial astuteness.
• Self-motivated personality with the ability to make things happen.
• Ability to work independently, determine priorities and meet deadlines.

EDUCATION REQUIREMENTS:

• University degree or higher education.
• Professional certifications such as ACAMS or ICA

QA Assistant Manager

Working days: 5 days work week
Working hours: 8.30am - 5.30pm
Salary: $4000 - $4500 (max $5k)
Location: Senoko S Rd

Responsibilities

• Ensure documentation update and control based on regulatory and certification requirements (e.g. FSSC 22000).
• Liaise with government authorities to ensure conformance to relevant food regulations and halal requirements
• Conduct internal audit and handling of third party audits
• Ensure effective implementation of all matters with regards to quality assurance and control e.g. pest control, effectiveness of cleaning chemical
• Supervise the handling of customer complaint and review of corrective action reporting.
• Supervise implementation of product and process checking based on QAQC program.
• Supervise health cert application handling and export registration.
• Ensure implementation of annual vendor evaluation on food safety & quality.
• Provide food safety training and relevant refresher training to team

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

AI Singapore (AISG) is a national AI programme launched by the National Research Foundation (NRF) to anchor deep national capabilities in Artificial Intelligence (AI).

The programme office is hosted by the National University of Singapore (NUS) and brings together all Singapore-based research institutions and the vibrant ecosystem of AI start-ups and companies developing AI products to perform use-inspired research, grow the knowledge, create the tools, and develop the talent to power Singapore’s AI efforts.

AI Singapore is sourcing for an individual to join us as a HR and Facilities administrator. The individual will assist the Head of Finance and Admin in the management of personnel and facility related matters. As a HR and Facilities representative, you would need to be able to coordinate and communicate with all levels of staff to ensure delivery of HR initiatives and activities. Facility duties include activities with regards to the management of office renovation, furniture, and equipment and to ensure a high quality, comfortable, safe and an efficient working environment for all staff.

Human Resource
• Manpower Resource Planning / Reporting and Management of Headcount
• Drafting of Job Descriptions and coordination of the advertisement
• Management of AISG Careers Webpage
• Recruitment, On-boarding and orientation of Staff / Intern / Trainees
• Payroll / Stipend administration
• Management of Staff Secondment matters
• Performance Management inclusive of management reporting
• Leave and Benefit Management
• Coordination of University level Training and Development for staff
• Organisation and execution of Staff Welfare Activities

Facility Management
• Keeping track of Allocation and Loan of equipment
• Budget planning, coordination and overseeing the execution of minor renovations
• Space Planning
• Security Management
• Equipment Disposal management

Others
• Writing of recommendation reports
• To handle any other ad hoc assignments as required by supervisor

Qualifications

• Bachelor’s Degree or equivalent practical experience.
• Able to multitask
• Strong verbal and written communication skills.
• Strong interpersonal and leadership skills, effective in fostering teamwork

Key Responsibilities:

• SAP S/4HANA Implementation: Manage the end-to-end implementation process, from business analysis and data migration to testing and go-live support, ensuring all project elements align with organizational goals.
• Define project scope, allocate resources, set timelines, and manage risks, ensuring seamless execution according to the project plan.
• Build and maintain strong relationships with clients, vendors, and team members, fostering open communication and addressing any concerns to maintain project momentum.
• Guide and motivate project teams to meet project objectives on time and within budget, providing support, coaching, and direction throughout the project lifecycle.
• Develop and implement strategies to manage organizational change associated with SAP S/4HANA, focusing on minimizing disruption and supporting user adoption.
• Monitor quality across all project stages, performing regular audits and reviews to identify and resolve issues proactively.
• Regularly prepare and present project status updates, keeping all parties informed of progress and any adjustments needed.

Qualifications:

• At least7 years in project management, with a specialization in SAP S/4HANA implementations.
• Certifications: PMP or similar project management certification is preferred, and SAP S/4HANA certification is an advantage.
• Technical Expertise: Solid knowledge of SAP S/4HANA modules (Finance, Controlling, Logistics, HR); experience with SAP S/4HANA Cloud or hybrid environments is a plus.
• Skills: Strong leadership, communication, and interpersonal abilities, with a focus on building relationships and effective problem-solving.

Manager / Senior Manager, WOG CET Grants Management (RPD), Up $5K

Duration: 1 Year Contract

Working Location: Near to Paya Lebar MRT

Working Hours: 9.00AM - 6.00PM

What you will be working on

Grants Governance:

• To work on matters that may be assigned to strengthen grants policies and governance within the organisation and whole-of-government
• To understand requirements on grants governance, propose appropriate approach and measurements to obtain the required data
• To work with whole of government agencies and divisions to carry out the data collection plan
• To collate whole of government agencies’ returns and prepare sector reporting to the management
• To streamline data collection plan with annual CET grants call

What we are looking for

• 1 to 3 years of relevant work experience in public sector is preferred, but applicants without the required experience are welcome to apply
• Good project management and stakeholder engagement skills
• Good understanding of funding policies and concepts are preferred, but not necessary
• Familiarity with governance issues, risk management and compliance matters are preferred, but not necessary
• Good analytical and critical thinking skills
• Good with details, meticulous and systematic
• Independent and self-motivated, enjoy variety and new challenges, and able to work well in a team

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Michelle Tan at 9114 2534 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

Sales Executive | Assistant Sales Manager | Sales Manager | Up to $5.5k | 5 Days | Tuas

Location: Tuas Ave (Company transport at designated pick up points - Jurong east, Bukit batok, Choa chu kang, Lakeside, Tuas crescent etc)
Working Days: 5-days work week (40 hrs)
Working hours : 8am – 5pm / 9am – 6pm
Salary : $4,000 to $5,500

Responsibilities:

• Develop new customers and maintain existing customers
• Handle new sales enquiries and preparation of quotations
• Work closely with sales team on execution of marketing and sales activities
• Develop and implement strategic plans to increase sales
• Follow up on projects, delivery and relevant documents
• Manager customers' accounts, credits and payments

Requirements:

• Diploma/Degree with 1-2 years of sales experience in steel industry
• Possess good knowledge of various steel products with prior experience in project sales
• Proficient in sales prospecting and able to drive sales process from plan to close

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Duty Manager | Hotel Service Manager | 5 Days | Up to $3,5k | Tanjong Pagar

Monthly Salary: $3,000-$3,500
Working Location: Tanjong Pagar
Working Days: 5 Days (Based on Roster)
Working Hours: 7am-4.30pm / 12-9.30pm / 10.30pm-8am (subjected to change)

Job Description

• To assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
• To welcome and bid farewell to all VIP guests.
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
• To handle complaints or incidents/accidents occurring in the hotel when necessary.
• Record all complaints into logbook for management and all departments' attention or follow up.
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
• Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Job Requirements

• Minimum 2 years of relevant experience

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant